Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jan 17, 2013
WHILE DRIVING MY MINI COOPER S '05, I SUDDENLY LOST POWER STEERING, WHICH MADE IT EXTREMELY DIFFICULT TO STEER. I FEEL THREATENED DRIVING MY CAR. *TR
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Jan 24, 2013
Incident date: Oct 26, 2012
AIRBAG WARNING LAMP ILLUMINATES INTERMITTENTLY IN DASH AND PASSENGER AIRBAG "OFF" ILLUMINATES ABOVE REAR VIEW MIRROR IN MY 2005 MINI COOPER S CONVERTIBLE. WHEN SOME SITS IN THE SEAT IT COMES ON INTERMITTENTLY. WHEN YOU CHECK THE CONNECTORS UNDER THE SEAT IT GOES OFF WITH WIGGLING. DIAGNOSED BY MINI COOPER DEALERSHIP AS "CRACKED SEAT OCCUPANCY SENSOR" INSIDE THE SEAT. NOT REPAIRABLE ONLY REPL... Read more
MINI
COOPER S CONVERTIBLE
(2005) - SEATS
Jan 24, 2013
Incident date: Oct 26, 2012
AIRBAG WARNING LAMP ILLUMINATES INTERMITTENTLY IN DASH AND PASSENGER AIRBAG "OFF" ILLUMINATES ABOVE REAR VIEW MIRROR IN MY 2005 MINI COOPER S CONVERTIBLE. WHEN SOME SITS IN THE SEAT IT COMES ON INTERMITTENTLY. WHEN YOU CHECK THE CONNECTORS UNDER THE SEAT IT GOES OFF WITH WIGGLING. DIAGNOSED BY MINI COOPER DEALERSHIP AS "CRACKED SEAT OCCUPANCY SENSOR" INSIDE THE SEAT. NOT REPAIRABLE ONLY REPL... Read more
MINI
COOPER S CONVERTIBLE
(2005) - ELECTRICAL SYSTEM
Jan 24, 2013
Incident date: Oct 26, 2012
AIRBAG WARNING LAMP ILLUMINATES INTERMITTENTLY IN DASH AND PASSENGER AIRBAG "OFF" ILLUMINATES ABOVE REAR VIEW MIRROR IN MY 2005 MINI COOPER S CONVERTIBLE. WHEN SOME SITS IN THE SEAT IT COMES ON INTERMITTENTLY. WHEN YOU CHECK THE CONNECTORS UNDER THE SEAT IT GOES OFF WITH WIGGLING. DIAGNOSED BY MINI COOPER DEALERSHIP AS "CRACKED SEAT OCCUPANCY SENSOR" INSIDE THE SEAT. NOT REPAIRABLE ONLY REPL... Read more
Incident date: Jan 19, 2013
POWER STEERING FAILS- CAR LOSES ALL POWER ASSISTED STEERING PUPM CONTINUES TO RUN AFTER ENGINE SHUT OFF, POSSIBLE FIRE RESULT. *TR
Incident date: May 1, 2012
THE AIRBAG WARNING LIGHTS CAME ON AND STAYED ON. AT FIRST THE LIGHTS WERE COMING ON AND OFF NOW THEY JUST STAY ON. NO INCIDENTS ON A WELL MAINTAINED VEHICLE. BOTH A MINI DEALERSHIP AND ANOTHER MECHANIC BOTH SAY IT IS THE AIR BAG WEIGHT SENSOR IN THE SEAT AND THAT THE SEAT NEEDS TO BE REPLACED. *TR
Incident date: Nov 6, 2012
PASSENGER AIRBAG OFF WARNING LIGHT ON. DEALER WANTS $1800 TO FIX DEFECTIVE SYSTEM. *TR
Incident date: Jan 15, 2013
I HEARD A WHIRRING SOUND AND A LIGHT CAME ON THE DASHBOARD. TOOK IT TO THE MINI COOPER DEALERSHIP BOB SMITH WHERE I HAD THE CAR SERVICED AND WHERE IT WAS ORIGINALLY PURCHASED. THE TECHNICIAN DID NOT PULL ANY CODES, JUST TOOK THE CAR FOR A RIDE. HE PRONOUNCED THAT THE TRANSMISSION HAD TO BE REPLACED AS IT IS A SEALED TRANSMISSION AS IT IS A "SEALED" TRANSMISSION AND THEREFORE IT COULD NOT BE REP... Read more
Incident date: Jan 3, 2013
WHILE DRIVING THE VEHICLE, AT ANY SPEED, THE AUTOMATIC POWER TRAIN DOES NOT SHIFT GEARS PROPERLY. IT WILL SHIFT UP, AND DOWN, AND NOT ENGAGE THE PROPER GEAR. THE VEHICLE TRANSMISSION WILL "WIND-UP", THEN JUMP INTO A GEAR. AT TIMES, THE VEHICLE WILL NOT SHIFT OUT OF FIRST GEAR. *TR
Incident date: Jan 3, 2013
WHILE DRIVING THE VEHICLE, AT ANY SPEED, THE AUTOMATIC POWER TRAIN DOES NOT SHIFT GEARS PROPERLY. IT WILL SHIFT UP, AND DOWN, AND NOT ENGAGE THE PROPER GEAR. THE VEHICLE TRANSMISSION WILL "WIND-UP", THEN JUMP INTO A GEAR. AT TIMES, THE VEHICLE WILL NOT SHIFT OUT OF FIRST GEAR. *TR
Incident date: Jan 1, 2012
BEGINNING EARLY 2012 (APPROX), THERE WAS INTERMITTENT POWER STEERING FAILURE; THE FREQUENCY INCREASED THROUGH 2012. TOTAL POWER STEERING FAILURE AS OF JANUARY 19, 2013. MECHANIC ADVISES THIS IS A FAILURE OF THE POWER STEERING PUMP - A WELL KNOWN ISSUE WITH 2004 MINI COOPERS. *TR
Incident date: Jan 21, 2013
THE OIL FEED LINE FOR THE TURBOCHARGER LEAKED ENOUGH OIL TO ALLOW ENOUGH SMOKE INTO THE CABIN TO GREATLY DECREASE VISIBILITY. THE FITTING IS COMPRISED OF A BANGO FITTING THAT IS CRIMPED TO THE FEED LINE WITH AN O-RING IN THE FEED LINE. THE O-RING IS THE COMPONENT THAT FAILED AND MY ENGINEERING BACK ROUND HAS LED ME TO THE ROOT CAUSE BEING THAT THE O-RING HAS SEEN ENOUGH THERMAL CYCLED TO DETERIO... Read more
Incident date: Jan 21, 2013
THE TIMING CHAIN TENSIONER BACKED OUT OF THE ENGINE BLOCK ALLOWING ENGINE OIL TO BE PUMPED OUT OF THE ENGINE. THE TENSIONER WORKS ON ENGINE OIL PRESSURE AND IT BACKED OUT FAR ENOUGH TO ALLOW THE ENGINE OIL THAT NORMALLY PRESSURIZED THE PISTON TO BE PUMPED OUT OF THE ENGINE. I WAS LUCKY ENOUGH TO SEE THE STREAK OF OIL AS I BACKED OUT OF THE DRIVEWAY, BUT IF I HAD NOT I AM SURE THAT MORE DAMAGE A... Read more
Incident date: Dec 11, 2012
2007 MINI COOPER S. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER STEERING HOSES AND OIL PAN GASKETS. *SMD THE CONSUMER STATED THE STEERING HOSE AND OIL PAN GASKET FAILED AT THE SAME TIME.
Incident date: Dec 11, 2012
2007 MINI COOPER S. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER STEERING HOSES AND OIL PAN GASKETS. *SMD THE CONSUMER STATED THE STEERING HOSE AND OIL PAN GASKET FAILED AT THE SAME TIME.
Incident date: Jan 16, 2013
POWER STEERING PUMP FAILURE. *TR ## VIN FAILED ##
Incident date: Jan 16, 2013
POWER STEERING PUMP FAILURE. *TR ## VIN FAILED ##
Incident date: Jan 14, 2013
DRIVING TO WORK IN THE AM. I SMELL SOMETHING IN THE CAR. WHEN I LOOK AT MY PASSENGER SIDE SEAT I SAW SMOKE. PULL OVER AND GOT A BETTER LOOK AT IT. I HAVE A HOLES IN MY CAR SEAT AND THE TWO VEST THAT I PLACE ON THE SEAT. IT APPEARS THE HEATED SEAT HAD A ELECTRICAL FAILURE. TOOK CAR TO MINI DEALER. THEY SAID IT REAL ODD THIS HAPPEN. THEY ALSO NICE TO SAY I WOULD HAVE TO PAID TO FIX IT. LOOK AT MANY... Read more
Fire
Incident date: Jan 14, 2013
DRIVING TO WORK IN THE AM. I SMELL SOMETHING IN THE CAR. WHEN I LOOK AT MY PASSENGER SIDE SEAT I SAW SMOKE. PULL OVER AND GOT A BETTER LOOK AT IT. I HAVE A HOLES IN MY CAR SEAT AND THE TWO VEST THAT I PLACE ON THE SEAT. IT APPEARS THE HEATED SEAT HAD A ELECTRICAL FAILURE. TOOK CAR TO MINI DEALER. THEY SAID IT REAL ODD THIS HAPPEN. THEY ALSO NICE TO SAY I WOULD HAVE TO PAID TO FIX IT. LOOK AT MANY... Read more
Fire
Incident date: Jan 14, 2013
DRIVING TO WORK IN THE AM. I SMELL SOMETHING IN THE CAR. WHEN I LOOK AT MY PASSENGER SIDE SEAT I SAW SMOKE. PULL OVER AND GOT A BETTER LOOK AT IT. I HAVE A HOLES IN MY CAR SEAT AND THE TWO VEST THAT I PLACE ON THE SEAT. IT APPEARS THE HEATED SEAT HAD A ELECTRICAL FAILURE. TOOK CAR TO MINI DEALER. THEY SAID IT REAL ODD THIS HAPPEN. THEY ALSO NICE TO SAY I WOULD HAVE TO PAID TO FIX IT. LOOK AT MANY... Read more
Fire
Incident date: Dec 4, 2012
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT WAS DRIVING 50 MPH AND LOST CONTROL OF THE VEHICLE. THE VEHICLE STARTED TO SWAY FROM SIDE TO SIDE AND CAUSED THE CONTACT TO CRASH INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND HAD NOT BEEN INSPECTED FOR THE CAUSE OF THE FAILURE. THE CONTACT SUSTAINED SLIGHT INJURIES IN THE CRASH. THE FAILURE AND THE CURRENT MILEAGE WAS 70,000. .. UPDATED ... Read more
Crash
1 injured
MINI
COOPER S CLUBMAN
(2008) - STRUCTURE
Jan 14, 2013
Incident date: Jun 13, 2012
ENGINE TIMING CHAIN BROKE WHILE DRIVING BECAUSE OF A FAULTY PLASTIC TENSIONER PIECE BRAKING. THIS ISSUE HAS SURFACED REPEATEDLY GLOBALLY, BUT NO RECALL ISSUED. THIS NEEDS TO BE RECALLED, IT IS CLEARLY A SAFETY ISSUE AND BECAUSE OF ONE SMALL LITTLE PLASTIC FAULTY PART COST ME CLOSE TO $5000. MINI/BMW NORTH AMERICA DOES NOT ACKNOWLEDGE THIS ISSUE NOR WANTS TO REIMBURSE ME FOR THE EXPENSES INCURRED T... Read more
MINI
COOPER S CLUBMAN
(2008) - ENGINE
Jan 14, 2013
Incident date: Jun 13, 2012
ENGINE TIMING CHAIN BROKE WHILE DRIVING BECAUSE OF A FAULTY PLASTIC TENSIONER PIECE BRAKING. THIS ISSUE HAS SURFACED REPEATEDLY GLOBALLY, BUT NO RECALL ISSUED. THIS NEEDS TO BE RECALLED, IT IS CLEARLY A SAFETY ISSUE AND BECAUSE OF ONE SMALL LITTLE PLASTIC FAULTY PART COST ME CLOSE TO $5000. MINI/BMW NORTH AMERICA DOES NOT ACKNOWLEDGE THIS ISSUE NOR WANTS TO REIMBURSE ME FOR THE EXPENSES INCURRED T... Read more
Incident date: Jan 13, 2013
PARKED VEHICLE IN HOME GARAGE AND THE POWER STEERING PUMP CONTINUED TO RUN EVEN WHEN KEY IS REMOVED. I WAS FAMILIAR WITH THIS ISSUE AS MANY OTHER OWNERS HAVE EXPERIENCED IT AND REPORTED. REFER TO NHTSA ACTION NUMBER : EA11005. THE PUMP WILL CONTINUE TO RUN UNTIL BATTERY DEPLETES OR FIRE OCCURS. THERE IS NO COOLING PROVIDED BY DEDICATED COOLING FAN WHEN VEHICLE IS OFF. I DISCONNECTED THE BATTERY ... Read more
Incident date: Jan 13, 2013
PARKED VEHICLE IN HOME GARAGE AND THE POWER STEERING PUMP CONTINUED TO RUN EVEN WHEN KEY IS REMOVED. I WAS FAMILIAR WITH THIS ISSUE AS MANY OTHER OWNERS HAVE EXPERIENCED IT AND REPORTED. REFER TO NHTSA ACTION NUMBER : EA11005. THE PUMP WILL CONTINUE TO RUN UNTIL BATTERY DEPLETES OR FIRE OCCURS. THERE IS NO COOLING PROVIDED BY DEDICATED COOLING FAN WHEN VEHICLE IS OFF. I DISCONNECTED THE BATTERY ... Read more
Incident date: Oct 7, 2012
PASSENGER SEAT AIR BAG SENSOR WARNING LIGHT IS LIGHTING UP. THIS HAS BEEN DIAGNOSED AS A RESULT OF A DEFECTIVE PASSENGER SEAT AIR BAG SENSOR. THERE WAS NO INCIDENT THAT CAUSED THIS. IT JUST WENT BAD. THIS APPEARS TO BE A KNOWN ISSUE FOR MIN AND BMW BUT THEY ARE NOT TAKING RESPONSIBILITY TO REPLACE THE SENSOR WHICH RUNS ANYWHERE FROM $900 TO $1600 TO BE REPAIRED. THIS AUTOMOBILE HAS BEEN VERY WELL ... Read more
Incident date: Jan 9, 2013
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS SHUTDOWN AND RESTARTED AND AFTER A FEW MINUTES, OPERATED AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC BUT THE CONTACT WAS SURE THAT THE POWER STEERING PUMP WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICL... Read more
Incident date: Dec 27, 2012
TOOK MY CAR INTO THE MECHANIC TO HAVE IT LOOK AT FOR A NEW CLUTCH. THEY NOTICED THE POWER STEERING PUMP WAS LEAKING. THEY REPLACED THE FLUID AND CAUTIONED ME ABOUT GETTING IT REPLACED SOON. *TR
Incident date: Dec 28, 2012
I WAS DRIVING HOME ON THE HIGH WAY FROM MY FRIENDS HOUSE , WHEN ALL OF THE SUDDEN MY STEERING GOT HARD AND I WAS GOING ABOUT 65MPH, I PULLED OVER AND SHUT MY CAR OFF WONDERING WHAT HAD HAPPENED, TURNED IT BACK ON AND IT WORKED FINE BUT IT FELT LIKE IT WAS GETTING HARD, AGAIN LIKE IT WOULD GET HARD AND LET GO REAL QUICK , STARTED DRIVING REALLY SLOW UNTIL MY NEAREST EXIT AND IT GOT REALLY HARD BEFO... Read more
MINI
COOPER COUNTRYMAN
(2012) - POWER TRAIN
Jan 8, 2013
Incident date: Jan 8, 2013
THE DRIVER SIDE WINDOW MOTOR DIED AND NEEDED TO BE REPLACED. THE TRANSFER CASE AND DRIVE SHAFT BOTH NEEDED TO BE REPLACED AFTER ONLY 14000 MILES ON A 2012 VEHICLE. THE VEHICLE HAS BEEN MAKING A TERRIBLE GRINDING NOISE AND RUSTING OUT FROM THE AXLES BUT WAS TOLD IT WAS SAFE TO DRIVE UNTIL THEY COULD FIT ME IN FOR AN APPOINTMENT. THE GRINDING CONTINUOUSLY GOT WORSE UNTIL WHEN THEY TOOK IN THE CAR... Read more
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Jan 8, 2013
Incident date: Jan 8, 2013
THE DRIVER SIDE WINDOW MOTOR DIED AND NEEDED TO BE REPLACED. THE TRANSFER CASE AND DRIVE SHAFT BOTH NEEDED TO BE REPLACED AFTER ONLY 14000 MILES ON A 2012 VEHICLE. THE VEHICLE HAS BEEN MAKING A TERRIBLE GRINDING NOISE AND RUSTING OUT FROM THE AXLES BUT WAS TOLD IT WAS SAFE TO DRIVE UNTIL THEY COULD FIT ME IN FOR AN APPOINTMENT. THE GRINDING CONTINUOUSLY GOT WORSE UNTIL WHEN THEY TOOK IN THE CAR... Read more
Incident date: Dec 18, 2012
THE AIRBAGS LIGHT CAME ON FOR NO REASON AT ALL. DOING RESEARCH I FOUND THERE'S A LOT OF PEOPLE WITH THE SAME PROBLEM! AND APPARENTLY MINI USA IS NOT TAKING RESPONSIBILITY FOR ANY OF IT. *TR
Incident date: Sep 1, 2012
TURBO OIL FEED PIPING FAILS AT CONNECTOR. BANJO TYPE FITTING ON TUBING FAILS ON CONNECTION ABOVE TURBO, SPILLING OIL ON TURBO UNIT. PRODUCES SMOKE AND A POTENTIAL FIRE HAZARD. *TR
Incident date: Sep 1, 2012
TURBO OIL FEED PIPING FAILS AT CONNECTOR. BANJO TYPE FITTING ON TUBING FAILS ON CONNECTION ABOVE TURBO, SPILLING OIL ON TURBO UNIT. PRODUCES SMOKE AND A POTENTIAL FIRE HAZARD. *TR
Incident date: Dec 29, 2012
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN, THE STEERING WHEEL FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WERE IT WAS FOUND THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND OFFERED NO ASSISTANCE. THE FAILURE AND ... Read more
Incident date: Jan 6, 2012
TURBO OIL LINES LEAKING OIL. NO CHECK ENGINE LIGHT HAS BEING ACTIVATED. *TR
Incident date: Dec 23, 2012
VEHICLE WAS TAKEN TO DEALERSHIP IN FEB 2012 FOR A RATTLING NOISE. SERVICE CENTER AT BRAMAN MIAMI SAID THAT THEY COULD NOT DUPLICATE THE NOISE, SO IT WAS ASSUMED THEY FOUND NOTHING WRONG WITH THE VEHICLE. PRIOR TO THIS, THE VEHICLE HAD BEEN IN THE SHOP 2-3 TIMES DUE ENGINE MALFUNCTION LIGHT, ROUGH IDLE AT COLD START AND LOSS OF TURBO POWER DUE TO LEAKAGE IN TURBO OIL FEED LINES. THIS WAS REPAIRED I... Read more
Incident date: Dec 23, 2012
VEHICLE WAS TAKEN TO DEALERSHIP IN FEB 2012 FOR A RATTLING NOISE. SERVICE CENTER AT BRAMAN MIAMI SAID THAT THEY COULD NOT DUPLICATE THE NOISE, SO IT WAS ASSUMED THEY FOUND NOTHING WRONG WITH THE VEHICLE. PRIOR TO THIS, THE VEHICLE HAD BEEN IN THE SHOP 2-3 TIMES DUE ENGINE MALFUNCTION LIGHT, ROUGH IDLE AT COLD START AND LOSS OF TURBO POWER DUE TO LEAKAGE IN TURBO OIL FEED LINES. THIS WAS REPAIRED I... Read more
Incident date: Dec 17, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE OCCURRED FOR A BRIEF MOMENT AND THE STEERING RETURNED TO NORMAL FUNCTION. HOWEVER, THE FAILURE BECAME PERMANENT OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE POWER STE... Read more
Incident date: Dec 30, 2012
POWER STEERING PUMP FAILED AT SPEED. WAS VERY DIFFICULT TO CONTROL THE VEHICLE AND PRESENTED A HAZARD TO ME AND THE VEHICLES AROUND ME. THIS IS A COMMON AND KNOWN ISSUE ON MANY MINIS OF SIMILAR YEAR, SHOULD NOT OCCUR TO DUE THE SAFETY HAZARDS. *TR
Incident date: Dec 28, 2012
INTERMITTENT POWER STEERING FAILURE. AFTER LONG DRIVE ~150 A LOUD BUZZING UNDER CAR CONTINUED AFTER CAR ENGINE WAS SHUT OFF. MOVING THE STEERING WHEEL MADE THE BUZZING CHANGE SOUNDS. STARTING AND SHUTTING THE CAR'S ENGINE DID NOT RESOLVE THE BUZZING. DISCONNECTED THE BATTERY TO AVOID BATTERY FAILURE. *TR
Incident date: Nov 1, 2009
TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO COOL DOWN SO THE CONTACT HAD THE VEHICLE TOWED TO A DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AND HE WAS UNABLE TO DRIVE THE VEHICLE FOR MORE THAN A FEW M... Read more
Fire
MINI
COOPER S CONVERTIBLE
(2005) - POWER TRAIN
Dec 27, 2012
Incident date: Dec 17, 2012
TRAVELING AT APPROXIMATELY 40MPH. FINGER WAS CUT 2MM DEEP BY DEFECTIVE PEELING/FLAKING CHROME ACCENT ON MANUAL TRANSMISSION SHIFT KNOB. AS A RESULT, FINGER WAS BLEEDING AND EXPERIENCED A SHOCK FROM THE AFFECTED NERVE THROUGHOUT THE BODY WHILE VEHICLE WAS IN MOTION. ATTENTION TO THE ROAD WAS LOST FOR A MOMENT CAUSING ME TO NEARLY GET INTO AN ACCIDENT. *TR
MINI
COOPER S CONVERTIBLE
(2005) - STRUCTURE:BODY
Dec 27, 2012
Incident date: Dec 17, 2012
TRAVELING AT APPROXIMATELY 40MPH. FINGER WAS CUT 2MM DEEP BY DEFECTIVE PEELING/FLAKING CHROME ACCENT ON MANUAL TRANSMISSION SHIFT KNOB. AS A RESULT, FINGER WAS BLEEDING AND EXPERIENCED A SHOCK FROM THE AFFECTED NERVE THROUGHOUT THE BODY WHILE VEHICLE WAS IN MOTION. ATTENTION TO THE ROAD WAS LOST FOR A MOMENT CAUSING ME TO NEARLY GET INTO AN ACCIDENT. *TR
Incident date: Dec 26, 2012
WITHOUT ANY WARRANTING THE POWER STEERING WHEEL WAS HARD TO TURN. THE CAR BECAME VERY DIFFICULT TO DRIVE I JUST HAD DIAGNOSED TEST FOUR DAYS AGO ON THE CAR THE ONLY PROBLEM NOTED WAS THE THERMOSTAT. KNOW I CAN NOT DRIVE THE CAR. *TR
Incident date: Dec 26, 2012
WITHOUT ANY WARRANTING THE POWER STEERING WHEEL WAS HARD TO TURN. THE CAR BECAME VERY DIFFICULT TO DRIVE I JUST HAD DIAGNOSED TEST FOUR DAYS AGO ON THE CAR THE ONLY PROBLEM NOTED WAS THE THERMOSTAT. KNOW I CAN NOT DRIVE THE CAR. *TR
Incident date: Dec 21, 2012
VEHICLE WAS BROUGHT IN FOR WARRANTY REPAIRS JUST BEFORE WARRANTY EXPIRED (6/9/12). SERVICE DEPARTMENT WAS ASKED TO INSPECT 'TURBO OIL SUPPLY LINE' AS THIS WAS TSB (SIM-11-03-08) FOR CLOGS/BLOCKAGE CAUSED BY THE DETERIORATION OF THE RUBBER O-RING IN LINE THAT WHEN HEAT CYCLED FALLS APART AND CLOGS THE LINE CAUSING DAMAGE TO THE TURBOCHARGER. SERVICE DEPARTMENT STATED A INSPECTION WAS PERFORMED AND ... Read more
Incident date: Dec 26, 2012
DRIVING AT 55 MPH ON PARKWAY. ENGINE MADE CLUNK AND LOST POWER. PULLED CAR ONTO SHOULDER AND STARTED WITH WHITE SMOKE UNDER HOOD, PROGRESSING TO BLACK SMOKE AND FLAME. EXITED CAR AT FIRST SIGN OF SMOKE. CAR BURNED IN ENGINE COMPARTMENT, MOVED INTO CABIN. FINAL DAMAGE WAS A TOTAL. FRONT END OF CAR IS COMPLETELY BURNED. FIRE IN CABIN MELTED DASHBOARD, MOVED ACROSS AND MELTED CEILING, AND MELTED FRON... Read more
Fire
Incident date: Dec 26, 2012
DRIVING AT 55 MPH ON PARKWAY. ENGINE MADE CLUNK AND LOST POWER. PULLED CAR ONTO SHOULDER AND STARTED WITH WHITE SMOKE UNDER HOOD, PROGRESSING TO BLACK SMOKE AND FLAME. EXITED CAR AT FIRST SIGN OF SMOKE. CAR BURNED IN ENGINE COMPARTMENT, MOVED INTO CABIN. FINAL DAMAGE WAS A TOTAL. FRONT END OF CAR IS COMPLETELY BURNED. FIRE IN CABIN MELTED DASHBOARD, MOVED ACROSS AND MELTED CEILING, AND MELTED FRON... Read more
Fire
Incident date: Sep 4, 2012
PASSENGER SEAT OCCUPANCY SENSOR LIGHTS STAY ON AT ALL TIMES, WHETHER THE SEAT IS OCCUPIED OR NOT. SEAT MAT SENSOR DEFECTIVE. THIS IS A COMMON SAFETY ISSUE WITH THIS MODEL THAT THE MANUFACTURER IS FULLY AWARE OF. REPAIR COST IS IN EXCESS OF $1,300 FOR A VERY SIMPLE PART. *TR