Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Mar 5, 2013
POWER STEERING FAILED. CAR WAS VERY DIFFICULT TO STEER. ALMOST CAUSED AN ACCIDENT. *TR
Incident date: Dec 13, 2012
I HAD PARKED MY CAR AT A DONUT SHOP AND WHEN I CAME OUT AND STARTED THE CAR AND GO, IT WAS VERY HARD TO TURN. I HAD TO CALL A FRIEND TO HELP ME TOW IT TO MY HOUSE. *TR
Incident date: Apr 21, 2013
POWER STEERING FROZE UP CAR COULD NOT BE STEERED IN ANY DIRECTION. *TR
Incident date: Apr 10, 2013
LOSS OF POWER STEERING..NEARLY A COLLISION. *TR
MINI
COOPER S COUNTRYMAN
(2011) - POWER TRAIN
Apr 16, 2013
Incident date: May 30, 2011
VEHICLE STALLS FROM 1ST GEAR WITHOUT THE ASSISTANCE OF THE "SPORT" BUTTON (REGARDLESS OF TERRAIN). COMPONENTS IN THE DRIVE LINE COMBINED WITH THE STANDARD MINI CLUTCH LACK THE FEEL TO THE POINT OF CLUTCH ENGAGEMENT OFTEN CAUSING IT TO STALL. BMW/MINI DEALERSHIPS DENY ANY PROBLEM OCCURRING / EVER HAS OCCURRED. THE FOLLOWING STATEMENT NEEDS TO REFLECT VEHICLES WITH THE SAME ISSUES ALREADY IN OPERAT... Read more
MINI
COOPER S COUNTRYMAN
(2011) - UNKNOWN OR OTHER
Apr 16, 2013
Incident date: May 30, 2011
VEHICLE STALLS FROM 1ST GEAR WITHOUT THE ASSISTANCE OF THE "SPORT" BUTTON (REGARDLESS OF TERRAIN). COMPONENTS IN THE DRIVE LINE COMBINED WITH THE STANDARD MINI CLUTCH LACK THE FEEL TO THE POINT OF CLUTCH ENGAGEMENT OFTEN CAUSING IT TO STALL. BMW/MINI DEALERSHIPS DENY ANY PROBLEM OCCURRING / EVER HAS OCCURRED. THE FOLLOWING STATEMENT NEEDS TO REFLECT VEHICLES WITH THE SAME ISSUES ALREADY IN OPERAT... Read more
Incident date: Apr 13, 2013
THE CAR HAS BEEN SMELLING LIKE BURNT OIL FOR ABOUT A WEEK. I TOOK IT IN TO THE SHOP ON SATURDAY. TODAY, TUESDAY, WHEN I WAS SUPPOSED TO PICK IT UP, I WAS TOLD THAT I NEED THE FOLLOWING REPAIRS BECAUSE THERE ARE "LEAKS": 1) WATER PUMP 2) TIMING CHAIN 3) VALVE COVER 4) OIL FEED AND RETURN LINE THE CAR HAS AROUND 36,500 MILES ON IT AND WE ARE LOOKING AT ABOUT 8,000.00 WORTH OF REPAIRS!... Read more
Incident date: Apr 9, 2013
GOT IN CAR ONE MORNING AND NOTICED WINDSHIELD HAD CRACKED IN CENTER FROM TOP OF WINDSHIELD AND FROM BOTTOM OF WINDSHIELD, AND I'M HOPING THE CRACK DOESN'T MEET IN THE MIDDLE! *TR
Incident date: Apr 14, 2013
TURBO OIL FEEDLINE / PIPE FAILURE, RESULTING IN LEAK, POSSIBLY DUE TO EXCESSIVE HEAT. *TR
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Apr 13, 2013
Incident date: Apr 11, 2013
PASSENGER SEAT BELT LIGHT COMES ON INTERMITTENTLY. *TR
MINI
COOPER S CONVERTIBLE
(2006) - SEAT BELTS
Apr 13, 2013
Incident date: Apr 11, 2013
PASSENGER SEAT BELT LIGHT COMES ON INTERMITTENTLY. *TR
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Apr 13, 2013
Incident date: Mar 1, 2013
IN 2010 MY CAR'S PASSENGER AIR BAG SYSTEM WARNING CAME ON AND I TOOK TO THE DEALER TO HAVE REPAIRED UNDER WARRANTY. THE DEALER REPLACED THE SEAT BECAUSE THE SEAT MAT OCCUPANCY DETECTOR HAD FAILED. IN 2013, THE LIGHTS CAME ON AGAIN. I TOOK BACK TO THE DEALER AND ASKED THEM TO FIX AT NO CHARGE, AS TO HAVE THE SAME SYSTEM FAIL TWICE ON A CAR WITH LESS THAN 50,000 MILES ON IT SIGNALED A DEFECTIVE DESI... Read more
MINI
COOPER S CONVERTIBLE
(2006) - SEATS
Apr 13, 2013
Incident date: Mar 1, 2013
IN 2010 MY CAR'S PASSENGER AIR BAG SYSTEM WARNING CAME ON AND I TOOK TO THE DEALER TO HAVE REPAIRED UNDER WARRANTY. THE DEALER REPLACED THE SEAT BECAUSE THE SEAT MAT OCCUPANCY DETECTOR HAD FAILED. IN 2013, THE LIGHTS CAME ON AGAIN. I TOOK BACK TO THE DEALER AND ASKED THEM TO FIX AT NO CHARGE, AS TO HAVE THE SAME SYSTEM FAIL TWICE ON A CAR WITH LESS THAN 50,000 MILES ON IT SIGNALED A DEFECTIVE DESI... Read more
Incident date: Apr 9, 2013
WITHOUT WARNING OR CAUSE, THE TIMING CHAIN & TENSIONER FAILED, WHICH RUINED MY ENGINE. JUST THE TIMING CHAIN COSTS $2000-$3000 TO FIX, BUT SINCE MY ENGINE IS GONE AS WELL THAT NUMBER IS MORE LIKE $6000-$7000. THIS IS A 2007, AND SINKING HALF OF THE VALUE OF THE CAR BACK INTO IT DOES NOT MAKE SENSE. THIS IS A HUGE ISSUE THAT NEEDS TO BE DEALT WITH. IT IS OBVIOUSLY A MANUFACTURER ISSUE AS OTHERS HAV... Read more
Incident date: Apr 8, 2013
I PURCHASED THE VEHICLE AS IS FROM A SMALL LOCAL LOT JANUARY OF 2013, EVERYTHING CHECKED OUT AS PERFECT. I LOVE THE CAR. WAS DRIVING HOME FROM WORK AND LUCKILY I WAS ABOUT 10 MILES FROM HOME AND AT THE SPEED OF 35 MPH WHEN IT FELT LIKE IT WAS STUCK IN A GEAR (CAR IS AUTOMATIC) THEN I NOTICED MY CHECK ENGINE LIGHT CAME ON. I REMAINED AT THE SPEED OF 35MPH OR LOWER BECAUSE I DIDN'T WANT TO TAKE ANY ... Read more
MINI
COOPER CONVERTIBLE
(2006) - AIR BAGS
Apr 11, 2013
Incident date: Jun 29, 2012
PER MY RESEARCH, THIS A RECURRING PROBLEM WITH THE 2006 MINI COOPERS. NUMEROUS BULLETIN BOARDS HAVE THE SAME QUESTIONS FOR A SAFETY CONCERN IF THE AIRBAG WILL DEPLOY FOR THE PASSENGER SEAT. TOOK CAR TO DEALER FOR DIAGNOSTICS AND THEY GAVE US A REPAIR PRICE OF $1200.00 TO REPLACE THE LOWER SEAT FOR THE OCCUPANCY PAD IS DEFECTIVE WHICH CAUSES THE LIGHT TO COME ON FOR THE PASSENGER BAG AND ALSO THE... Read more
MINI
COOPER CONVERTIBLE
(2006) - ELECTRICAL SYSTEM
Apr 11, 2013
Incident date: Jun 29, 2012
PER MY RESEARCH, THIS A RECURRING PROBLEM WITH THE 2006 MINI COOPERS. NUMEROUS BULLETIN BOARDS HAVE THE SAME QUESTIONS FOR A SAFETY CONCERN IF THE AIRBAG WILL DEPLOY FOR THE PASSENGER SEAT. TOOK CAR TO DEALER FOR DIAGNOSTICS AND THEY GAVE US A REPAIR PRICE OF $1200.00 TO REPLACE THE LOWER SEAT FOR THE OCCUPANCY PAD IS DEFECTIVE WHICH CAUSES THE LIGHT TO COME ON FOR THE PASSENGER BAG AND ALSO THE... Read more
MINI
COOPER CONVERTIBLE
(2006) - SEATS
Apr 11, 2013
Incident date: Jun 29, 2012
PER MY RESEARCH, THIS A RECURRING PROBLEM WITH THE 2006 MINI COOPERS. NUMEROUS BULLETIN BOARDS HAVE THE SAME QUESTIONS FOR A SAFETY CONCERN IF THE AIRBAG WILL DEPLOY FOR THE PASSENGER SEAT. TOOK CAR TO DEALER FOR DIAGNOSTICS AND THEY GAVE US A REPAIR PRICE OF $1200.00 TO REPLACE THE LOWER SEAT FOR THE OCCUPANCY PAD IS DEFECTIVE WHICH CAUSES THE LIGHT TO COME ON FOR THE PASSENGER BAG AND ALSO THE... Read more
Incident date: Apr 8, 2013
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TWO AIR BAG LIGHTS ILLUMINATED STATING THAT THE AIR BAGS WERE OFF DESPITE A PASSENGER BEING IN THE SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE AIR BAG MAT SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT ... Read more
Incident date: Mar 19, 2013
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG DEACTIVATED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 69,000. *TR
Incident date: Apr 6, 2013
I WAS DRIVING DOWN I80 AND MY CAR STARTED TO KICK AND SPUTTER THEN THE ENGINE LIGHT WENT ON AND I DROPPED SPEEDS AND ALMOST GOT REAR ENDED BY THE CAR BEHIND ME HE SWERVED HONKED HIS HORN AND GAVE ME THE FINGER. I TOOK IT TO A SHOP AND THEY TOLD ME THE TRANSMISSION NEEDS TO BE REPLACED AND THE NUMBER THREE CYLINDER BLEW OUT AND I WOULD NEED TO REPLACE THE HEADGASKET AND REFURBISH THE ENGINE. WHEN I... Read more
Incident date: Apr 6, 2013
I WAS DRIVING DOWN I80 AND MY CAR STARTED TO KICK AND SPUTTER THEN THE ENGINE LIGHT WENT ON AND I DROPPED SPEEDS AND ALMOST GOT REAR ENDED BY THE CAR BEHIND ME HE SWERVED HONKED HIS HORN AND GAVE ME THE FINGER. I TOOK IT TO A SHOP AND THEY TOLD ME THE TRANSMISSION NEEDS TO BE REPLACED AND THE NUMBER THREE CYLINDER BLEW OUT AND I WOULD NEED TO REPLACE THE HEADGASKET AND REFURBISH THE ENGINE. WHEN I... Read more
Incident date: Apr 10, 2013
I WAS DRIVING ON A WINDY ROAD WHEN WITH NO WARNING MY POWER STEERING WENT OUT AND FORCED ME INTO ON COMING TRAFFIC. LUCKILY I WAS ABLE TO REGAIN CONTROL AND MOVE TO THE SHOULDER. WHEN I TURNED OFF THE CAR AND RESTARTED IT, THE POWER STEERING WAS WORKING, BUT STOPPED AGAIN AT MY HOME. THE IGNITION KEY WAS EXTREMELY HOT TO THE TOUCH WHEN I REMOVED IT. *TR
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Apr 9, 2013
Incident date: Apr 8, 2013
POWER STEERING PUMP COMES ON A SHORT TIME AFTER PARKED AND WILL NOT SHUT OFF. HAVE TO DISCONNECT BATTERY IN ORDER TO AVOID DRAINING POWER. POWER STEERING WHINE PRONOUNCED, POWER STEERING BEGINNING TO WORK INTERMITTENTLY. COMMON PROBLEM AMONG MODEL. *TR
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Apr 9, 2013
Incident date: Mar 9, 2013
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. *TR
Incident date: Apr 5, 2013
POWER STEERING PUMP FAILURE. *TR
Incident date: Jan 16, 2013
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED AND STALLED. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD AND SHIFT INTO MANUAL MODE TO SHIFT THE GEARS UP AND DOWN. THE CONTACT ALSO STATED THAT THE BATTERY LIGHT ILLUMINATED WHILE THE VEHICLE WAS PARKED. THE CONTACT ALSO STATED THAT THE ENGINE MALFUNCTIONED DUE TO THE COOLING SYSTEM ... Read more
Fire
Incident date: Jan 16, 2013
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED AND STALLED. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD AND SHIFT INTO MANUAL MODE TO SHIFT THE GEARS UP AND DOWN. THE CONTACT ALSO STATED THAT THE BATTERY LIGHT ILLUMINATED WHILE THE VEHICLE WAS PARKED. THE CONTACT ALSO STATED THAT THE ENGINE MALFUNCTIONED DUE TO THE COOLING SYSTEM ... Read more
Fire
Incident date: Apr 8, 2013
THERE IS A LEAK AT THE OIL SUPPLY LINE LEADING INTO TO THE TURBO HOUSING. THIS IS A MAJOR OIL LEAK AND SAFETY HAZARD. OIL LEAKING ONTO THE HOT TURBO CAN POTENTIALLY CAUSE A FIRE. ASIDE FROM THE POTENTIAL FIRE HAZARD, THE LEAK, HAD IT GONE UNNOTICED, COULD HAVE CAUSED AN ENGINE FAILURE. THE LOCAL MINI DEALERSHIP SAID THE REPLACEMENT WOULD COST AROUND $1,000 WITH OEM PARTS. *TR
Incident date: Jun 14, 2012
THE TIMING CHAIN HAS AN ISSUE AND RATTLES REALLY LAUD. THIS IS CAUSING ISSUES WITH THE VEHICLES IDLE AND SPEED DURING DRIVING. *TR
Incident date: Mar 27, 2013
AS I TURN ON THE ENGINE, BATTERY LIGHT CAME ON, 5 SECONDS LATER, ENGINE STARTED TO SMOKE. I TURNED OFF THE ENGINE. ENGINE WON'T TURN BACK ON AND LOST ALL POWER, STEERING WHEEL WON'T TURN. BEFORE THIS INCIDENT, GEAR WOULD SHIFT UP AND DOWN ON IT'S OWN WHILE I'M DRIVING. VERY DANGEROUS! *TR
Fire
Incident date: Mar 27, 2013
AS I TURN ON THE ENGINE, BATTERY LIGHT CAME ON, 5 SECONDS LATER, ENGINE STARTED TO SMOKE. I TURNED OFF THE ENGINE. ENGINE WON'T TURN BACK ON AND LOST ALL POWER, STEERING WHEEL WON'T TURN. BEFORE THIS INCIDENT, GEAR WOULD SHIFT UP AND DOWN ON IT'S OWN WHILE I'M DRIVING. VERY DANGEROUS! *TR
Fire
Incident date: Mar 27, 2013
AS I TURN ON THE ENGINE, BATTERY LIGHT CAME ON, 5 SECONDS LATER, ENGINE STARTED TO SMOKE. I TURNED OFF THE ENGINE. ENGINE WON'T TURN BACK ON AND LOST ALL POWER, STEERING WHEEL WON'T TURN. BEFORE THIS INCIDENT, GEAR WOULD SHIFT UP AND DOWN ON IT'S OWN WHILE I'M DRIVING. VERY DANGEROUS! *TR
Fire
Incident date: Mar 30, 2013
A SIGNIFICANT ENGINE OIL LEAK WAS DETECTED BY OIL SPOTS UNDER PARKED CAR. THE DIP STICK REGISTERED 1 QUART LOW. A QUART WAS ADDED AND THE CAR DRIVEN ABOUT 100 MILES THE NEXT DAY. UPON RETURN, THE OIL WAS A QUART LOW AGAIN. DURING THE PRECEDING TWO WEEKS THERE HAD BEEN SEVERAL INSTANCES OF A BURNING OIL SMELL AND ON TWO OCCASIONS SMOKE COMING FROM UNDER THE HOOD. THIS WAS DURING A RAINY PERIOD... Read more
Incident date: Sep 1, 2012
PASSENGER SEAT AIRBAG SENSOR FAILED AND THE AIRBAG LIGHT STAYS ON AND THE AIRBAGS IN THE FRONT SEAT PASSENGER AND DRIVER MAY BE DEACTIVATED AND NOT WORK IN A CRASH. MINI IS AWARE OF THIS PROBLEM HAS CHOSE TO IGNORE IT. IT IS A GREAT SAFETY HAZARD. MY WIFE HAS REFUSED TO RIDE IN THE CAR OR LET ANYONE ELSE RIDE IN IT. *TR
Incident date: Apr 1, 2013
2004 MINI COOPER. CONSUMER REQUESTS ASSISTANCE FOR HAZARDOUS VEHICLE TRANSMISSION AND STEERING WHEEL. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON A BUSY HIGHWAY.
Incident date: Apr 1, 2013
2004 MINI COOPER. CONSUMER REQUESTS ASSISTANCE FOR HAZARDOUS VEHICLE TRANSMISSION AND STEERING WHEEL. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON A BUSY HIGHWAY.
Incident date: Apr 1, 2013
2004 MINI COOPER. CONSUMER REQUESTS ASSISTANCE FOR HAZARDOUS VEHICLE TRANSMISSION AND STEERING WHEEL. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON A BUSY HIGHWAY.
Incident date: Mar 20, 2013
MY 2006 MINI COOPER HAD A AIR BAG LIGHT JUST TURN ON ABOUT A WEEK AGO FOR NO REASON FOR WHAT I CAN TELL. I CALLED MY MINI DEALER AND THEY TOLD ME IT WAS PROBABLY A WORN OUT PASSENGER SEAT SENSOR. THEY SAID IT WOULD COST ABOUT $900-1000 TO REPLACE THE SEAT AND THE SENSOR. OUR MINI ONLY HAS A LITTLE OVER 50K MILES AND 50% OF THOSE MILES THERE WASN'T ANYONE EVER SITTING IN THE PASSENGER SEAT TO WARE ... Read more
Incident date: Mar 20, 2013
MY 2006 MINI COOPER HAD A AIR BAG LIGHT JUST TURN ON ABOUT A WEEK AGO FOR NO REASON FOR WHAT I CAN TELL. I CALLED MY MINI DEALER AND THEY TOLD ME IT WAS PROBABLY A WORN OUT PASSENGER SEAT SENSOR. THEY SAID IT WOULD COST ABOUT $900-1000 TO REPLACE THE SEAT AND THE SENSOR. OUR MINI ONLY HAS A LITTLE OVER 50K MILES AND 50% OF THOSE MILES THERE WASN'T ANYONE EVER SITTING IN THE PASSENGER SEAT TO WARE ... Read more
Incident date: Mar 1, 2013
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 18 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE ALSO OVERHEATED AND A LOUD NOISE WAS HEARD COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING FLUID NEEDED TO BE REPLACED. T... Read more
Incident date: Sep 1, 2012
PARKED THE CAR TO GO IN A STORE, IN THE STORE FOR 10 MINUTES. CAME OUT TO START THE CAR AND THE STEERING WHEEL WAS STIFF AND DID NOT WANT TO MOVE. CUT THE CAR OFF AND WAS LOOKING INTO WAYS TO GET THE CAR TOWED. I TRIED TO START THE CAR BACK UP MAYBE 15-20 MINUTES LATER AND IT WAS WORKING JUST FINE. EVER SENSE THEN, THE CAR'S POWER STEERING WOULD STOP FUNCTIONING AND THEN RESET ITSELF ONCE THE CAR ... Read more
Incident date: Apr 1, 2013
THE STEERING BECAME VERY TIGHT AND THE STEERING WHEEL WAS VERY HARD TO TURN. THE SUDDEN LOSS OF POWER STEERING WAS VERY SCARY AT NORMAL STREET SPEEDS. SHUTTING OFF THE CAR AND RESTARTING IT WILL RETURN THE STEERING TO NORMAL ONLY FOR A LITTLE BIT...AFTER A FEW MINUTES THE POWER STEERING IS GONE AGAIN. *TR
Incident date: Mar 28, 2013
I'VE BEEN A LOYAL MINI COOPER FOR YEARS NOW BUT RECENTLY MY CAR SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. I GOT IT TOWED, AND THEY SAID MY TIMING CHAIN TENSIONER CAME OFF AND LITERALLY SLICED SOME PART OF THE ENGINE. THERE HAS BEEN TALKS ABOUT THE "RECALL," BUT THEY HAVE NOT MADE IT OFFICIAL BECAUSE IT WILL COST THEM MILLIONS TO DO SO. MINI COOPER DID CONFIRM THAT THERE WERE DEFECTED TIMING CHAI... Read more
Incident date: Mar 24, 2013
I HAVE OWNED THE MINI SINCE NEW. ALWAYS REGULARLY SERVICED AT THE MINI DEALER. RECENTLY I STARTED THE ENGINE AND IT SOUNDED MORE LIKE A DIESEL ENGINE, VERY NOISY AND UNUSUAL. TOOK IT TO THE MINI DEALER AND AS I EXPLAINED WHAT THE SYMPTOMS WERE, THE FRONT DESK PERSON THAT TOOK MY DETAILS DIAGNOSED THE PROBLEM. THE PRELIMINARY DIAGNOSIS WAS CONFIRMED LATER THROUGH AN INSPECTION BY A TRAINED TECH... Read more
Incident date: Mar 24, 2013
I HAVE OWNED THE MINI SINCE NEW. ALWAYS REGULARLY SERVICED AT THE MINI DEALER. RECENTLY I STARTED THE ENGINE AND IT SOUNDED MORE LIKE A DIESEL ENGINE, VERY NOISY AND UNUSUAL. TOOK IT TO THE MINI DEALER AND AS I EXPLAINED WHAT THE SYMPTOMS WERE, THE FRONT DESK PERSON THAT TOOK MY DETAILS DIAGNOSED THE PROBLEM. THE PRELIMINARY DIAGNOSIS WAS CONFIRMED LATER THROUGH AN INSPECTION BY A TRAINED TECH... Read more
Incident date: Jun 12, 2012
ONE HEADLIGHT WENT OUT. I TRIED TO REPLACE IT, BUT THE PLUG SOCKET HAD A SHORT IN IT. THE BULB, SOCKET, AND WIRING HAD TO BE REPLACED. 6 MONTHS LATER THE OTHER LAMP FRIED THE SOCKET. THE APPROXIMATE COST OF REPAIR IS ABOUT 300 PER HEADLIGHT. *TR
Incident date: Jun 12, 2012
ONE HEADLIGHT WENT OUT. I TRIED TO REPLACE IT, BUT THE PLUG SOCKET HAD A SHORT IN IT. THE BULB, SOCKET, AND WIRING HAD TO BE REPLACED. 6 MONTHS LATER THE OTHER LAMP FRIED THE SOCKET. THE APPROXIMATE COST OF REPAIR IS ABOUT 300 PER HEADLIGHT. *TR
Incident date: Mar 28, 2013
I'VE BEEN A LOYAL MINI COOPER CUSTOMER FOR YEARS NOW BUT RECENTLY MY CAR SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. I GOT IT TOWED, AND THEY SAID MY TIMING CHAIN TENSIONER CAME OFF AND LITERALLY SLICED SOME PART OF THE ENGINE. THERE HAS BEEN TALKS ABOUT A "RECALL," BUT THEY HAVE NOT MADE IT OFFICIAL BECAUSE IT WILL COST THEM MILLIONS TO DO SO. MINI COOPER DID CONFIRM THAT THERE WERE DEFECTED TIMI... Read more
Incident date: Mar 31, 2013
WAS DRIVING ON NYS THRUWAY WHEN I THOUGHT I'D GOTTEN A FLAT TIRE DUE TO SLUGGISH STEERING NOW HOURS LATER AND A LITTLE INTERNET INVESTIGATION I THINK IT TO BE THE POWER STEERING PUMP. THIS SHOULD BE RECALLED ASAP BEFORE SOMEONE IS KILLED. *TR