Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER S CLUBMAN
(2009) - POWER TRAIN
Jun 19, 2013
Incident date: Jun 13, 2013
TIMING CHAIN FAILURE. VEHICLE ENGINE LIGHT APPEARED, ENGINE TEMP SHOT UP AND I HAD TO STOP IMMEDIATELY. ENGINE WOULD NOT RESTART AND VEHICLE TOWED TO REPAIR SHOP. $1,800 REPAIR. *TR
Incident date: Mar 29, 2013
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
Incident date: Mar 28, 2013
WHILE DRIVING THE CAR (GAS) STARTED RUNNING ROUGH AND SOUNDED LIKE IT WAS A DIESEL. AFTER SOME RESEARCH I FOUND THAT THE TENSIONERS IN THE ENGINE ARE WORN OUT. I HAD THE UPPER REPLACED, BUT THE OTHERS ALSO NEED REPLACING. BASED ON MY OWN RESEARCH, IT APPEARS THE PROBLEM IS RELATED TO THE MANUFACTURER'S RECOMMENDED OIL CHANGE. THE COMPANY RECOMMENDS CHANGING OIL EVERY 15000 MILES WITH SYNTHETIC OIL... Read more
Incident date: Feb 14, 2011
THE CAR HAS GONE BACK TO A MINI DEALER 4 TIMES SINCE WE'VE OWNED THE CAR BECAUSE OF THE AIR BAG LIGHT ON. LITTLE DID WE REALIZE WHEN WE TOOK IT ON A TRIP TO FLORIDA, THE WHOLE SYSTEM WAS SHUT DOWN. TOOK IT TO A MINI DEALER IN FLA. ON FEB. 15, 2012.....$2126.04 LATER. DROVE IT HOME TO HAVE THE LIGHT GO ON AGAIN , TOOK IT TO MINI OF BEDFORD, NH ON 5/28/13, PICKED IT UP ON 6/4/2013.....$1527.09 LATE... Read more
Incident date: Aug 19, 2006
THE AIRBAG LIGHT ON THE DASH AND ABOVE THE WINDSHIELD FOR THE PASSENGER SEAT USED TO GO ON AND OFF WITHOUT A PASSENGER IN THE SEAT. STARTING IN 2011, IT CONTINUES TO STAY ON, MEANING THE AIRBAG IS TURNED OFF. THE DEALERSHIP SAID THE AIRBAG SENSORS WERE BAD AND THE ENTIRE PASSENGER SEAT NEEDS TO BE REPLACED AT AN ESTIMATE OF $1,000. THE DEALERSHIP COULD NOT CONFIRM THAT THE AIRBAG WOULD OR WOULD... Read more
MINI
COOPER S CLUBMAN
(2008) - AIR BAGS
Jun 17, 2013
Incident date: Jun 9, 2013
AIR BAG LIGHT GOES OFF WITH CODE 93B1 PASSENGER HEAD AIRBAG NOT PRESENT. MINI KNOWS THIS IS AN ISSUE AS IT HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE. THE TSB NUMBER IS SI-M-65-10-08. THIS IS A SERIOUS ISSUE AND SHOULD BE RECALLED. *TR
Incident date: Jun 13, 2013
I WAS DRIVING ABOUT 60 MPH AND ALL OF A SUDDEN THE POWER STEERING STOPPED WORKING. STEERING BECAME VERY TIGHT AND HEAVY. ALMOST LOST CONTROL OF THE VEHICLE. *TR
Incident date: May 15, 2013
OCCUPANT SEAT SENSOR FAILURE IN PASSENGER SEAT, AIRBAG LIGHT COMES ON AND STOPS AIRBAG OPERATION. I SEE THAT NHTSA HAS CONTACTED BMW FOR THIS PROBLEM AND FOR THIS MODEL YEAR; HOWEVER, BMW/MINI WON'T TAKE BLAME FOR AIRBAG FAILURE. BMW TAKES IRRESPONSIBLE ATTITUDE THAT EVEN THOUGH CAR HAS ONLY 36,000 MILES, SAFETY IS MY PROBLEM, NOT THIERS. AS A SIDE NOTE, DEALER SAYS PART IS $1200 PLUS INSTALLAT... Read more
Incident date: May 15, 2013
OCCUPANT SEAT SENSOR FAILURE IN PASSENGER SEAT, AIRBAG LIGHT COMES ON AND STOPS AIRBAG OPERATION. I SEE THAT NHTSA HAS CONTACTED BMW FOR THIS PROBLEM AND FOR THIS MODEL YEAR; HOWEVER, BMW/MINI WON'T TAKE BLAME FOR AIRBAG FAILURE. BMW TAKES IRRESPONSIBLE ATTITUDE THAT EVEN THOUGH CAR HAS ONLY 36,000 MILES, SAFETY IS MY PROBLEM, NOT THIERS. AS A SIDE NOTE, DEALER SAYS PART IS $1200 PLUS INSTALLAT... Read more
Incident date: May 15, 2013
OCCUPANT SEAT SENSOR FAILURE IN PASSENGER SEAT, AIRBAG LIGHT COMES ON AND STOPS AIRBAG OPERATION. I SEE THAT NHTSA HAS CONTACTED BMW FOR THIS PROBLEM AND FOR THIS MODEL YEAR; HOWEVER, BMW/MINI WON'T TAKE BLAME FOR AIRBAG FAILURE. BMW TAKES IRRESPONSIBLE ATTITUDE THAT EVEN THOUGH CAR HAS ONLY 36,000 MILES, SAFETY IS MY PROBLEM, NOT THIERS. AS A SIDE NOTE, DEALER SAYS PART IS $1200 PLUS INSTALLAT... Read more
Incident date: May 1, 2013
CPSC: I1350251A. MINI COOPER S 2009. CONSUMER STATED THAT THE CAR WAS BROUGHT NEW AND HAVE SEVERAL ISSUES. *LN THE CONSUMER STATED BECAUSE OF THE LATE RECALL, ISSUED BY BMW, THE OIL SUPPLY LINE WAS DAMAGED AND STARTED TO LEAK.
Incident date: May 14, 2013
WE STARTED HEARING A LOUD NOISE AROUND 27,000 MILES. CAR WAS JUST OVER FOUR YEARS OLD AND OUT OF WARRANTY. ENDED UP WITH A TIMING CHAIN ISSUE AND IT NEEDED TO BE REPLACED. REPEATED CALLS TO MINI DEALER AND MINI USA PROVIDED WORTHLESS, STUCK WITH WHOLE REPAIR AND NO ASSISTANCE. *TR
Incident date: May 14, 2013
WE STARTED HEARING A LOUD NOISE AROUND 27,000 MILES. CAR WAS JUST OVER FOUR YEARS OLD AND OUT OF WARRANTY. ENDED UP WITH A TIMING CHAIN ISSUE AND IT NEEDED TO BE REPLACED. REPEATED CALLS TO MINI DEALER AND MINI USA PROVIDED WORTHLESS, STUCK WITH WHOLE REPAIR AND NO ASSISTANCE. *TR
MINI
COOPER CLUBMAN
(2009) - ENGINE
Jun 11, 2013
Incident date: Jun 11, 2013
BROUGHT VEHICLE TO DEALERSHIP FOR REGULAR SERVICE. SERVICE ADVISOR INFORMED ME THAT THE TIMING CHAIN TENSIONER WAS LEAKING AND COMING LOOSE. TOLD ME IT WAS GOING TO BE 1500 DOLLARS TO REPLACE . I WAS READING ONLINE THAT THOUSAND OF VEHICLES LIKE THIS ONE HAVE HAD THE TIMING CHAIN TENSIONER BROKEN AND HAVE A RATTLE NOISE AND ENGINE VALVES COMPLETELY BREAK. THIS ISSUE SHOULD BE A RECALL, IT SEEMS T... Read more
Incident date: May 30, 2013
2005 MINI COOPER 2-DOOR CONVERTIBLE: THE LEFT REAR UPPER AND LOWER (ORIGINAL/FACTORY) CONTROL ARMS (METAL STRUT) FAILED WHILE DRIVING ON A MAIN ROAD; WARNING SIGN WAS A SLIGHT NOISE FROM THE REAR LEFT TIRE, WHICH WENT AWAY WHEN TURNING THE WHEEL SLIGHTLY LEFT, THEN CAME BACK WHEN TURNING THE WHEEL SLIGHTLY TO THE RIGHT. (SOUNDED LIKE INTERMITTENT RUBBING/ TIRE ISSUE.) THE CAR WAS DRIVING NORMALLY ... Read more
Incident date: Jun 10, 2013
FROM MY RESEARCH, THE 2006 MINI HAS A FAULTY PASSENGER OCCUPANCY SENSOR IN THE PASSENGER SEAT BOTTOM REQUIRING A REPLACEMENT AT A COST OF OVER $1000. SINCE 2006 WAS THE FIRST YEAR FOR THIS REQUIREMENT, I BELIEVE THEY DID NOT PROPERLY TEST THE DEVICE BEFORE RELEASING THEM INTO PRODUCTION AS I HAVE RESEARCHED AND READ ON MANY FAILURES OF THIS DEVICE. I CANNOT DETERMINE CONCLUSIVELY IF THE AIRBAG WIL... Read more
Incident date: Jan 8, 2013
MY MINI COOPER S WAS PURCHASED BRAND NEW, AND HAD ALL REGULAR MAINTENANCE DONE AT THE DEALERSHIP. HOWEVER, ONCE THE WARRANTY EXPIRED I TOOK THE CAR TO MY REGULAR MECHANIC WHO HAS PERFORMED WORK FOR MYSELF AND FAMILY FOR TWELVE YEARS. AFTER READING THIS WEBSITE, AND IT'S COMPLAINTS THE SAME PROBLEMS HAVE OCCURRED TO ME. THE OIL LINES BEGAN TO LEAK BECAUSE THERE WAS A CLOG, AND IT CAUSED THE TURBO T... Read more
MINI
COOPER COUNTRYMAN
(2012) - POWER TRAIN
Jun 9, 2013
Incident date: Jun 15, 2012
FROM THE VERY BEGINNING, I HAVE HAD DIFFICULTY WITH MY 2012 COUNTRYMAN ALL4 S CLUTCH. THE CAR SIMPLY WILL NOT GO UP HILLS. LIVING IN THE MOUNTAIN WEST, THIS IS A BIG PROBLEM. I HAVE BEEN IN MULTIPLE SITUATIONS WHERE THE CAR WILL NOT ENGAGE, RESULTING IN STALLING AND A BURNING CLUTCH. I'VE HAD TO STOP AND MOTION FOR PEOPLE TO GO AROUND ME TO AVOID ROLLING BACK INTO THEM. I TOOK IT IN TWICE SHOR... Read more
Incident date: Apr 11, 2012
DEAR [XXX], I AM WRITING TO YOU IN REGARDS TO MY MINI COOPER VIN# [XXX]. FIRSTLY, I AM AWARE OF TWO RECALL NOTICES, ID# [XXX] AND ID #[XXX]. I BELIEVE I SHOULD HAVE BEEN NOTIFIED OF THESE RECALLS BUT TO DATE HAVE NOT RECEIVED A LETTER. SEVERAL TIMES I INDICATED THE SENSORY WARNING CAME ON WITH ENGINE MALFUNCTION. THIS CONCERNS ME, BECAUSE SINCE I PURCHASED THIS VEHICLE, I HAVE HAD CATASTROPHIC... Read more
Incident date: Apr 11, 2012
DEAR [XXX], I AM WRITING TO YOU IN REGARDS TO MY MINI COOPER VIN# [XXX]. FIRSTLY, I AM AWARE OF TWO RECALL NOTICES, ID# [XXX] AND ID #[XXX]. I BELIEVE I SHOULD HAVE BEEN NOTIFIED OF THESE RECALLS BUT TO DATE HAVE NOT RECEIVED A LETTER. SEVERAL TIMES I INDICATED THE SENSORY WARNING CAME ON WITH ENGINE MALFUNCTION. THIS CONCERNS ME, BECAUSE SINCE I PURCHASED THIS VEHICLE, I HAVE HAD CATASTROPHIC... Read more
Incident date: Apr 11, 2012
DEAR [XXX], I AM WRITING TO YOU IN REGARDS TO MY MINI COOPER VIN# [XXX]. FIRSTLY, I AM AWARE OF TWO RECALL NOTICES, ID# [XXX] AND ID #[XXX]. I BELIEVE I SHOULD HAVE BEEN NOTIFIED OF THESE RECALLS BUT TO DATE HAVE NOT RECEIVED A LETTER. SEVERAL TIMES I INDICATED THE SENSORY WARNING CAME ON WITH ENGINE MALFUNCTION. THIS CONCERNS ME, BECAUSE SINCE I PURCHASED THIS VEHICLE, I HAVE HAD CATASTROPHIC... Read more
Incident date: Jan 7, 2013
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS IDENTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Incident date: Oct 20, 2012
THE POWER STEERING PUMP ON MY 2004 MINI COOPER HAS GONE OUT NOW FOUR TIMES. IT BECOMES VERY HARD TO STEER AND IMPOSSIBLE TO MAKE A U-TURN OR PARALLEL PARK. IT HAPPENS INTERMITTENTLY AND WITHOUT WARNING AND IS VERY DANGEROUS.I HAVE CONTACTED MINI OF SAN FRANCISCO AND THEY REFUSE TO MAKE THE REPAIR BECAUSE THE CAR IS NOT UNDER WARRANTY. THIS IS DESPITE ACKNOWLEDGEMENT FROM BMW/MINI THAT THE PART IS ... Read more
Incident date: Jan 19, 2013
FIRST INCIDENT: VEHICLE MILEAGE 37004 (12/31/2009): 2004 MINI COOPER S WAS BEING DRIVEN ON SURFACE STREETS AND POWER STEERING WAS LOST WITHOUT WARNING MAKING THE VEHICLE EXQUISITELY DIFFICULT TO TURN. UPON ARRIVAL AT A MECHANIC, THE POWER STEERING PUMP WAS DETERMINED TO BE FAULTY AND BOTH THE PUMP AND FAN WERE REPLACED. THERE WERE NO ACCIDENTS OR INJURIES ASSOCIATED WITH THIS INJURY. SECOND ... Read more
Crash
2 injured
MINI
COOPER S CONVERTIBLE
(2005) - SEAT BELTS
Jun 6, 2013
Incident date: Apr 3, 2013
AFTER THE CAR WENT FOR AN OIL CHANGE, THE SEAT BELT SENSOR (BEEPER) STOPPED WORKING. MINI WOULD NOT PAY FOR THIS TO BE REPLACED. SAID IF THE SEAT BELT SENSOR WAS NOT WORKING, THE AIRBAGS MIGHT NOT DEPLOY. VERY COSTLY REPAIR (COMPUTER SYSTEM REPLACEMENT). SHOULDN'T SAFETY FEATURES (REQUIRED BY THE GOVERNMENT) BE FIXED, WITHOUT CHARGE, FOR THE LIFE OF THE VEHICLE? *TR
Incident date: May 21, 2013
SOUND OF THE ENGINE RATTLE NOISE WHEN STARS IN THE MORNING. *TR
Incident date: May 21, 2013
SOUND OF THE ENGINE RATTLE NOISE WHEN STARS IN THE MORNING. *TR
Incident date: May 21, 2013
SOUND OF THE ENGINE RATTLE NOISE WHEN STARS IN THE MORNING. *TR
Incident date: Mar 15, 2013
DRIVING ON ROAD WENT TO TURN ,AND STEERING LOSS ALMOST CAUSED ACCIDENT.L *TR ## VIN FAILED ##
Incident date: Jun 30, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
Incident date: Jun 3, 2013
AIR BAG LIGHT ABOVE REAR VIEW MIRROR ILLUMINATES WHEN A PASSENGER IS SEATED. I HAVE RESEARCHED THIS AND FOUND MANY OTHERS HAVING THE SAME ISSUE, BUT HAVE NOT DISCOVERED A RECALL OR ANY INFORMATION TO MAKE THE NECESSARY REPAIRS. SEEMS IT SHOULD BE FIXED AS THEY DID WITH THE 2002 MODEL, COVERING THE REPAIR TO 10 YEARS OR 150,000 MILES. *TR
MINI
COOPER CLUBMAN
(2009) - SEAT BELTS
Jun 3, 2013
Incident date: May 31, 2013
TL* THE CONTACT OWNS A 2009 MINI COOPER CLUBMAN. THE CONTACT STATED THAT WHEN SHE CLOSED THE DOOR, THE SEAT BELT DID NOT RETRACT QUICKLY ENOUGH AND CAUSED THE DOOR TO SEIZE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 68,000....UPDATED 07-10-13 *BF
Incident date: May 1, 2013
CVT (AUTO TRANSMISSION) NEEDS REPLACING. MINI COOPER QUOTE IS $9,000 TO REPLACE. MINI DEALER KNOWS THAT THERE' S MANY COMPLAINTS WITH THESE CVT (AUTO TRANS.) *TR
Incident date: Mar 16, 2013
I WAS DRIVING 45-50 MILES AN HOUR ON I95S OVER THE Q BRIDGE NEAR NEW HAVEN. I TURNED GENTLY TO THE RIGHT HAND LANE AND COULD NOT STEER THE CAR TO STRAIGHTEN UP. I WAS UNABLE TO STEER THE CAR AT ALL. I TRIED TO BRAKE BUT IT DID NOT HELP. NOTHING LIKE THIS HAPPENED BEFORE. MY CAR WAS BOUNCED FROM ONE SIDE OF THE CONCRETE BARRIER TO THE OTHER. ALL AIRBAGS WERE DEPLOYED. THE CAR WAS TOTALED. I WAS D... Read more
Crash
Incident date: Nov 11, 2011
POWER STEERING FAN BURNED OUT WHICH CAUSED THE PUMP TO FAIL. SEEMS TO BE A KNOWN PROBLEM WITH THIS MODEL YEAR. THE PLACEMENT OF THE FAN IS REALLY BAD BECAUSE IT'S SUBJECT TO CONSTANT ROAD GRIME, SALT, ETC. COST ME OVER $1,200 TO FIX. :( *TR
Incident date: May 4, 2013
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE TIMING CHANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,000. UPDATED 07/12/13*LJ
Incident date: May 9, 2013
I HAD BEEN SERVICING MY 2008 MINI COOPER S AT THE DREYER & REINBOLD BMW MINI DEALERSHIP FOR THE LIFE OF THE CAR, WHICH I BOUGHT NEW. I JUST HAD IT IN THE SHOP AROUND 50K MILES AND WAS NOT TOLD THAT I SHOULD CONSIDER CHANGING MY TIMING BELT. ONE DAY I WENT TO START MY CAR AND IT WOULDN'T START. I TOWED IT TO THE DEALER AND THEY TOLD ME MY TIMING BELT HAD BROKEN AND DAMAGED MY ENGINE. I AM NO FA... Read more
Incident date: May 30, 2013
I HAVE AN '06 MINI COOPER AND NEVER HAD ANY ENGINE/TRANSMISSION ISSUES PRIOR TO TODAY. ALL SCHEDULED MAINTENANCE WAS DONE BY THE MINI DEALER. TODAY LEAVING TO GO TO WORK, I STARTED THE CAR, PUT MY SEAT BELT ON, CHECKED THE MIRRORS, ROLLED DOWN THE WINDOWS, PUT THE CAR GEAR IN "D" AND STARTED MOVING FORWARD OUT A PARKING LOT, AND AFTER A FEW SECONDS WHILE DRIVING, THE CAR LOST ALL ACCELERATION A... Read more
Incident date: May 30, 2013
I HAVE AN '06 MINI COOPER AND NEVER HAD ANY ENGINE/TRANSMISSION ISSUES PRIOR TO TODAY. ALL SCHEDULED MAINTENANCE WAS DONE BY THE MINI DEALER. TODAY LEAVING TO GO TO WORK, I STARTED THE CAR, PUT MY SEAT BELT ON, CHECKED THE MIRRORS, ROLLED DOWN THE WINDOWS, PUT THE CAR GEAR IN "D" AND STARTED MOVING FORWARD OUT A PARKING LOT, AND AFTER A FEW SECONDS WHILE DRIVING, THE CAR LOST ALL ACCELERATION A... Read more
Incident date: May 30, 2013
I HAVE AN '06 MINI COOPER AND NEVER HAD ANY ENGINE/TRANSMISSION ISSUES PRIOR TO TODAY. ALL SCHEDULED MAINTENANCE WAS DONE BY THE MINI DEALER. TODAY LEAVING TO GO TO WORK, I STARTED THE CAR, PUT MY SEAT BELT ON, CHECKED THE MIRRORS, ROLLED DOWN THE WINDOWS, PUT THE CAR GEAR IN "D" AND STARTED MOVING FORWARD OUT A PARKING LOT, AND AFTER A FEW SECONDS WHILE DRIVING, THE CAR LOST ALL ACCELERATION A... Read more
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
May 29, 2013
Incident date: May 15, 2013
I WAS TOLD THE FOLLOWING ABOUT MY PASSENGER AIRBAG SYSTEM. BASICALLY THE COMPUTER FAILED AND I HAD A CRACK IN THE PASSENGER SEAT SENSOR. THIS CAR HAS ONLY 32,000 MILES AND WAS MOSTLY DRIVEN WITH NO ONE IN THE PASSENGER SEAT. THIS SHOULD NOT HAVE FAILED WITH SUCH MINIMAL USE.: REPLACE MRS MODULE AND PROGRAM,ENCODE (MRS MODULE FAILURE, INTERNAL SHORT CIRCUIT) FAIL $774.06 REPLACE PASSENGE... Read more
Incident date: May 25, 2013
I RECENTLY HAD MY FRONT BRAKE PADS AND ROTORS CHANGED ON MY MINI COOPER IN MARCH OF 2013. WITHIN THE PAST COUPLE OF WEEKS MY CAR'S WARNING SENSORS FOR THE BRAKES HAS GONE OFF AGAIN. AFTER CYCLING THRU IT WAS DETERMINED THAT THE REAR BRAKES NOW NEEDED CHANGING. I RECENTLY TOOK THE VEHICLE BACK TO MY SERVICE SHOP WHO GENERALLY DOES MY REPAIR WORK AND THEY ADVISED ME THAT MY LEFT REAR BRAKES WERE FIN... Read more
Incident date: May 3, 2013
AFTER DRIVING THE CAR UNDER NORMAL CIRCUMSTANCES A SHORT DISTANCE AND PARKING THE CAR, A FIRE IGNITED IN THE ENGINE BAY. THE FIRE EXTINGUISHED ITSELF PRIOR TO THE FIRE TRUCK ARRIVING. VEHICLE WAS TOWED TO LOCAL DEALER WHO, UPON INSPECTION, INDICATED THE POWER STEERING PUMP AND/OR ASSOCIATED HARDWARE HAD FAILED AND CAUSED THE FIRE. *TR
Fire
Incident date: May 3, 2013
AFTER DRIVING THE CAR UNDER NORMAL CIRCUMSTANCES A SHORT DISTANCE AND PARKING THE CAR, A FIRE IGNITED IN THE ENGINE BAY. THE FIRE EXTINGUISHED ITSELF PRIOR TO THE FIRE TRUCK ARRIVING. VEHICLE WAS TOWED TO LOCAL DEALER WHO, UPON INSPECTION, INDICATED THE POWER STEERING PUMP AND/OR ASSOCIATED HARDWARE HAD FAILED AND CAUSED THE FIRE. *TR
Fire
Incident date: Sep 12, 2012
IN SEPTEMBER 2012 THE AUTOMATIC TRANSMISSION BEGAN SLIPPING. I HAD IT CHECKED OUT AND WAS TOLD THAT THE TRANSMISSION WAS FINE AND THAT MINI SAYS IT NEVER NEEDS TO BE SERVICED OR HAVE THE FLUID CHANGED. OVER THE NEXT SEVERAL MONTHS IT GOT WORSE AND I WAS FINALLY TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. FORTUNATELY I NEVER HAD AN ACCIDENT OR ANY OTHER SERIOUS CONSEQUENCE AS A RESULT OF THE F... Read more
Incident date: May 24, 2013
5/18/13 - AFTER PARKING THE CAR, THE POWER STEERING PUMP CONTINUED TO OPERATE WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE KEY WAS INSERTED BACK INTO THE IGNITION SWITCH AND TURNED TO THE "ON" POSITION. THE POWER STEERING PUMP STOPPED RUNNING. 5/28/13 - WHEN RETURNING TO WORK AFTER LUNCH THE CAR STARTED PERFECTLY AND NO PROBLEMS WERE APPARENT. I PULLED UP TO A STOP LIGHT AND SAT WAITING O... Read more
Incident date: May 15, 2013
PURCHASED CAR USED. WHEN PASSENGER SITS IN FRONT SEAT, AIRBAG LIGHT INTERMITTENTLY GOES ON AND OFF AND THEN STAYS ON. HAVE SEARCHED ONLINE AND THE PASSENGER SEAT SENSOR IS LIKELY BROKEN AND IS A $1500 FIX AT THE DEALER. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED BY MANUFACTURER. *TR
Incident date: May 15, 2013
PURCHASED CAR USED. WHEN PASSENGER SITS IN FRONT SEAT, AIRBAG LIGHT INTERMITTENTLY GOES ON AND OFF AND THEN STAYS ON. HAVE SEARCHED ONLINE AND THE PASSENGER SEAT SENSOR IS LIKELY BROKEN AND IS A $1500 FIX AT THE DEALER. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED BY MANUFACTURER. *TR
Incident date: May 20, 2013
2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER AIR BAG OFF INDICATOR ILLUMINATED WITH AN OCCUPANT POSITIONED IN THE SEAT. IN ADDITION, THE FAILURE WOULD OCCUR EVEN WHEN AN OCCUPANT WAS NOT PRESENT IN THE FRONT SEAT. THE ILLUMINATION NO LONGER CONTINUED WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THE PASSENGER SEAT MAT SENSOR ... Read more