Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER CONVERTIBLE
(2006) - POWER TRAIN
Jul 21, 2013
Incident date: Apr 3, 2013
WHILE DRIVING TO WORK ON HWY 270 GOING SOUTH BETWEEN MANCHESTER RD AND DOUGHERTY FERRY RD IN RUSH HOUR TRAFFIC SOMETIME BETWEEN 4:30 AND 5:30 PM MY 06 MINI COOPER CONVERTIBLE WAS REVVING UP AS I PRESS THE ACCELERATOR BUT YET BARELY MOVING. RIGHT BEFORE THE DOUGHERTY FERRY EXIT IT "KICKED" INTO GEAR AND BEGAN DRIVING AT ABOUT 40-50MPH. I THOUGHT I MAY HAVE ACCIDENTALLY HIT THE GEAR SHIFTER AND P... Read more
Incident date: Jul 15, 2013
MINI COOPER BROKE DOWN IN THE MIDDLE OF A BUSY INTERSECTION DURING MORNING RUSH HOUR TRAFFIC. LEFT MY WIFE STRANDED. PROBLEM IS THE DEFECTIVE CVT AUTOMATIC TRANSMISSION. THE BELT BROKE IN TRANSMISSION. FOUND OUT ONLINE OF ALL THE PEOPLE WHO ARE HAVING THE SAME PROBLEM. REPAIRS TO COST BETWEEN 6000 AND 9000 DOLLARS. SEVERAL CLASS ACTION SUITS FILED ALREADY. WHAT NEEDS TO HAPPEN BEFORE BMW RECALLS A... Read more
Incident date: Jul 15, 2013
MINI COOPER BROKE DOWN IN THE MIDDLE OF A BUSY INTERSECTION DURING MORNING RUSH HOUR TRAFFIC. LEFT MY WIFE STRANDED. PROBLEM IS THE DEFECTIVE CVT AUTOMATIC TRANSMISSION. THE BELT BROKE IN TRANSMISSION. FOUND OUT ONLINE OF ALL THE PEOPLE WHO ARE HAVING THE SAME PROBLEM. REPAIRS TO COST BETWEEN 6000 AND 9000 DOLLARS. SEVERAL CLASS ACTION SUITS FILED ALREADY. WHAT NEEDS TO HAPPEN BEFORE BMW RECALLS A... Read more
MINI
COOPER COUNTRYMAN
(2013) - WHEELS
Jul 19, 2013
Incident date: Feb 28, 2013
MINI NATIONAL AND THE DEALERSHIP SAYS THAT A LUG WRENCH IS NOT INCLUDED IN CARS MOUNTED WITH RUN-FLAT TIRES. THAT PUTS THE OWNER AT THE MERCY OF MINI'S ROAD-SIDE ASSISTANCE, WHICH DEPENDS ON CELLULAR SERVICE. IF THE OWNER CAN'T CONNECT WITH ROADSIDE ASSISTANCE, THERE IS NO WAY TO REMOVE TIRES TO TAKE FOR REPAIR OR REPLACEMENT. THIS IS A POTENTIAL SAFETY ISSUE. *TR
Incident date: Jul 13, 2013
HEARD CLICK WHILE TURNING WHEEL WAS ADVISED STEERING HOSE NEEDED REPLACEMENT LAST JULY 12 2012 HAD REPAIR MADE. NOW WITH ONLY 78K ON CAR HEARING CLICK AGAIN - TOOK TO MECHANIC ADVISING WHOLE POWER STEERING PUMP NEEDS REPLACEMENT. *TR
Incident date: Apr 2, 2013
FROM MY RESEARCH, THE 2006 MINI HAS A FAULTY PASSENGER OCCUPANCY SENSOR IN THE PASSENGER SEAT BOTTOM REQUIRING A REPLACEMENT AT A COST OF OVER $1000. SINCE 2006 WAS THE FIRST YEAR FOR THIS REQUIREMENT, I BELIEVE THEY DID NOT PROPERLY TEST THE DEVICE BEFORE RELEASING THEM INTO PRODUCTION AS I HAVE RESEARCHED AND READ ON MANY FAILURES OF THIS DEVICE. I CANNOT DETERMINE CONCLUSIVELY IF THE AIRBAG WIL... Read more
Incident date: Apr 2, 2013
FROM MY RESEARCH, THE 2006 MINI HAS A FAULTY PASSENGER OCCUPANCY SENSOR IN THE PASSENGER SEAT BOTTOM REQUIRING A REPLACEMENT AT A COST OF OVER $1000. SINCE 2006 WAS THE FIRST YEAR FOR THIS REQUIREMENT, I BELIEVE THEY DID NOT PROPERLY TEST THE DEVICE BEFORE RELEASING THEM INTO PRODUCTION AS I HAVE RESEARCHED AND READ ON MANY FAILURES OF THIS DEVICE. I CANNOT DETERMINE CONCLUSIVELY IF THE AIRBAG WIL... Read more
Incident date: Apr 2, 2013
FROM MY RESEARCH, THE 2006 MINI HAS A FAULTY PASSENGER OCCUPANCY SENSOR IN THE PASSENGER SEAT BOTTOM REQUIRING A REPLACEMENT AT A COST OF OVER $1000. SINCE 2006 WAS THE FIRST YEAR FOR THIS REQUIREMENT, I BELIEVE THEY DID NOT PROPERLY TEST THE DEVICE BEFORE RELEASING THEM INTO PRODUCTION AS I HAVE RESEARCHED AND READ ON MANY FAILURES OF THIS DEVICE. I CANNOT DETERMINE CONCLUSIVELY IF THE AIRBAG WIL... Read more
MINI
COOPER CONVERTIBLE
(2005) - UNKNOWN OR OTHER
Jul 17, 2013
Incident date: Jul 8, 2013
MY WIFE BOUGHT A 2005 MINI COOPER CONVERTIBLE AND IT DROVE FINE FOR LIKE ONE DAY, THEN AFTER THAT IT STOPPED SHIFTING GEARS. WE NOTICED IT WOULD GO AROUND 35MPH THEN THE GEARS WOULD NOT SHIFT. AFTER AWHILE IT WOULDN'T EVEN GO OVER 15MPH. AFTER TAKING IT TO GET DIAGNOSED FOR SOME REASON IT RAN 40 MPH FOR ABOUT 30 MINUTES THEN THE SAME PROBLEM OCCURRED AGAIN. *TR
Incident date: Jul 15, 2013
THE POWER STEERING PUMP, FAN, HYDRAULIC FLUID PUMP CHF 1 CORE CHARGE) AND HOSE CLAMP WERE REPLACED BY THE DEALER 5 DAYS EARLIER. MINI COOPER/BMW SENT ME A LETTER FOR VOLUNTARY REPLACEMENT BECAUSE MY MINI COPPER 2003 HAD TOO MANY COMPLAINTS WITH THIS ISSUE. THE CAR WAS RUNNING OK EXCEPT FOR THE POWER STEERING AFTER THE REPLACEMENT I ONLY DROVE ABOUT 70 MILES BECAUSE I WAS OFF FROM MY SCHOOL. T... Read more
Incident date: Jul 15, 2013
THE POWER STEERING PUMP, FAN, HYDRAULIC FLUID PUMP CHF 1 CORE CHARGE) AND HOSE CLAMP WERE REPLACED BY THE DEALER 5 DAYS EARLIER. MINI COOPER/BMW SENT ME A LETTER FOR VOLUNTARY REPLACEMENT BECAUSE MY MINI COPPER 2003 HAD TOO MANY COMPLAINTS WITH THIS ISSUE. THE CAR WAS RUNNING OK EXCEPT FOR THE POWER STEERING AFTER THE REPLACEMENT I ONLY DROVE ABOUT 70 MILES BECAUSE I WAS OFF FROM MY SCHOOL. T... Read more
Incident date: Jul 15, 2013
THE POWER STEERING PUMP, FAN, HYDRAULIC FLUID PUMP CHF 1 CORE CHARGE) AND HOSE CLAMP WERE REPLACED BY THE DEALER 5 DAYS EARLIER. MINI COOPER/BMW SENT ME A LETTER FOR VOLUNTARY REPLACEMENT BECAUSE MY MINI COPPER 2003 HAD TOO MANY COMPLAINTS WITH THIS ISSUE. THE CAR WAS RUNNING OK EXCEPT FOR THE POWER STEERING AFTER THE REPLACEMENT I ONLY DROVE ABOUT 70 MILES BECAUSE I WAS OFF FROM MY SCHOOL. T... Read more
Incident date: Feb 4, 2013
YELLOW PASSENGER AIRBAG WARNING LIGHT CONTINUES TO INDICATE A WARNING SIGNAL AND ILLUMINATE, ALTHOUGH THERE IS NOT A PASSENGER AND THE SEAT IS COMPLETELY EMPTY. *TR
Incident date: Jul 1, 2013
THE TIRE WILL NOT SEAL TO THE RIM BECAUSE OF THE SMALL NIPPLES IN THE RUBBER AROUND THE RIM OF THE TIRE. THE BACK SIDE SEAL CAN NOT HOLD TIRE PRESSURE BECAUSE OF THE NIPPLES. ALL FOUR TIRES WOULD NOT HOLD THE TIRE PRESSURE. BUILD DATE (4612) BOUGHT DISCOUNT TIRES 5540 ARAPAHO RD. DALLAS, TX 75248 972-385-0700. THEY WARRANTY THE TIRES & I BOUGHT DIFFERENT BRAND OF TIRES. I WAS SHOWN WHAT THE ISSUE ... Read more
MINI
COOPER CONVERTIBLE
(2007) - AIR BAGS
Jul 12, 2013
Incident date: Jul 1, 2013
THE AIR BAG LIGHT IS ON AND THE PASSENGER AIR BAG IS OFF LIGHT IS ALSO ON EVEN IF THERE IS A PASSENGER SEATING. BASED ON THE NUMBER OF COMPLAINTS HERE FOR THE SAME ISSUE, IT LOOKS LIKE THIS IS A DEFECTIVE PART. THIS IS A MAJOR SAFETY ISSUE WHERE THE AIRBAG MIGHT OR MIGHT NOT DEPLOY IN CASE OF AN ACCIDENT. THE DEALER WANTS $1,200 TO GET THIS FIXED. *TR
Incident date: Jul 15, 2012
WHILE I WAS DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH MY STEERING GAVE OUT AND LOCKED UP, ALMOST SLAMMING ME INTO THE GUARD RAIL. I WAS FORTUNATE ENOUGH TO STOP BEFORE TRAGEDY. UNFORTUNATELY I WAS BLOCKING A LANE OF TRAFFIC UNTIL I COULD FORCE MY WAY OF THE ROADWAY. THE SECOND INCIDENT HAPPENED AS I WAS TURNING INTO MY OWN DRIVEWAY. THE STEERING LOCKED UP AGAIN CAUSING ME TO MISS MY DRIVEWAY AND... Read more
Crash
Incident date: Jul 15, 2012
WHILE I WAS DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH MY STEERING GAVE OUT AND LOCKED UP, ALMOST SLAMMING ME INTO THE GUARD RAIL. I WAS FORTUNATE ENOUGH TO STOP BEFORE TRAGEDY. UNFORTUNATELY I WAS BLOCKING A LANE OF TRAFFIC UNTIL I COULD FORCE MY WAY OF THE ROADWAY. THE SECOND INCIDENT HAPPENED AS I WAS TURNING INTO MY OWN DRIVEWAY. THE STEERING LOCKED UP AGAIN CAUSING ME TO MISS MY DRIVEWAY AND... Read more
Crash
Incident date: Jul 15, 2012
WHILE I WAS DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH MY STEERING GAVE OUT AND LOCKED UP, ALMOST SLAMMING ME INTO THE GUARD RAIL. I WAS FORTUNATE ENOUGH TO STOP BEFORE TRAGEDY. UNFORTUNATELY I WAS BLOCKING A LANE OF TRAFFIC UNTIL I COULD FORCE MY WAY OF THE ROADWAY. THE SECOND INCIDENT HAPPENED AS I WAS TURNING INTO MY OWN DRIVEWAY. THE STEERING LOCKED UP AGAIN CAUSING ME TO MISS MY DRIVEWAY AND... Read more
Crash
Incident date: Jul 1, 2013
THIS IS THE SECOND COMPLAINT I'VE MADE WITHIN SIX MONTHS OF PURCHASE: I WAS DRIVING ALONG THE HIGHWAY AT 70MPH WHEN THE REDUCE SPEED ENGINE LIGHT CAME ON. BEFORE I HAD A CHANCE TO REDUCE SPEED THE CAR CAME TO A COMPLETE STOP ON THE FAST LANE OF THE HIGHWAY. THE CAR BEHIND ME SWERVED AS I MANAGED TO RESTART MY 2009 MINI COOPER S AND PULL INTO THE SLOW LANE. I MANAGED TO AVOID COLLISION AND PLAC... Read more
Incident date: Jul 2, 2013
I TOOK MY CAR INTO MY LOCAL SHOP AND HAD OIL CHANGE,NEW BATTERY,TIRES ROTATED AND ALIGNMENT .THEY COULD A NOISE FROM THE ENGINE AND THEY CHECKED IT OUT. CALL ME TO INFORM ME THAT I HAD TO TAKE TO THE MINI COOPER DEALERSHIP BECAUSE THE TIMING CHAIN NEEDED TO BE REPLACE. I CALLED MINI COOPER AND SPOKE TO [XXX] AT THE HOUSTON DEALERSHIP MOMENTUM MINI. SHE INFORMED ME THAT THE COST WOULD BE ANYWHERE F... Read more
Incident date: Jul 2, 2013
I TOOK MY CAR INTO MY LOCAL SHOP AND HAD OIL CHANGE,NEW BATTERY,TIRES ROTATED AND ALIGNMENT .THEY COULD A NOISE FROM THE ENGINE AND THEY CHECKED IT OUT. CALL ME TO INFORM ME THAT I HAD TO TAKE TO THE MINI COOPER DEALERSHIP BECAUSE THE TIMING CHAIN NEEDED TO BE REPLACE. I CALLED MINI COOPER AND SPOKE TO [XXX] AT THE HOUSTON DEALERSHIP MOMENTUM MINI. SHE INFORMED ME THAT THE COST WOULD BE ANYWHERE F... Read more
Incident date: Jul 3, 2013
MY MINI HAS HAD REGULAR SERVICE AT HABBERSTAD MINI SINCE I PURCHASED IT. I HAD COMPLAINED ABOUT ENGINE NOISE IN NOVEMBER 2011 AND THEY FOUND THE OIL WAS LOW AND REFILLED IT. AT EACH SERVICE I MENTIONED THE NOISE AND NOTHING WAS FOUND EXCEPT TO TELL ME I NEED INDUCTION SERVICE, REPLACE LEAKING WATER PUMP (EVEN AFTER THE RECALL FOR THIS PART WAS DONE ALREADY) AND COOLANT EXCHANGE FOR $1300. THE LO... Read more
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Jul 8, 2013
Incident date: Jun 1, 2013
THE THERMOSTAT HOUSING HAD A SMALL CRACK IN IT RESULTING IN EXCESSIVE COOLANT LEAK. DUE TO LACK OF TEMPERATURE GAUGE AND NO WARNING LIGHT, I WAS UNABLE TO TELL THAT MY ENGINE WAS OVERHEATING. THIS PROBLEM IS DUE TO A FAULTY PLASTIC THERMOSTAT HOUSING. *TR
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Jul 8, 2013
Incident date: Jul 3, 2013
OIL LEAK FROM TOP OF TURBO OIL LINE CONNECTOR NEAR BANJO BOLT. THIS IS DUE TO A FAULTY O-RING FROM THE MANUFACTURER. *TR
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Jul 8, 2013
Incident date: Feb 5, 2013
ENGINE HAD A COLD START RATTLE FOR A LONG TIME. THEN WHILE DRIVING, THE RATTLE GOT WORSE AND AFTER BEING DIAGNOSED AT THE DEALERSHIP, IT WAS DUE TO THE PLASTIC TIMING GUIDE BREAKING DUE TO NOT ENOUGH TENSION ON THE TIMING CHAIN. I HAD TO STOP DRIVING IMMEDIATELY AND GET MY CAR TOWED TO THE DEALERSHIP. MY WARRANTY HAD RAN OUT SHORTLY BEFORE THE INCIDENT. *TR
Incident date: Jul 8, 2013
HAD TO TAKE MY MINI COOPER S WITH JCW PACKAGE IN TO CORRECT A SERVICE LIGHT ISSUE. WAS CARBON BUILD UP ON THE VALVES. CLEANED IT FOR 1500.00. DROVE IT ABOUT A MONTH AND THE TURBO BYPASS SOLENOID VALVE FAILED. BACK TO THE MINI COOPER DEALER IN CLEAR LAKE. THEY REPLACED THE SOLENOID AND DID A OIL CHANGE FOR 550.00 GOT IT HOME AND NOTICED IT HAD A FAINT SMELL OF SOMETHING BURNING. THOUGHT IT COULD BE... Read more
Incident date: Jul 6, 2013
AIR BAG LIGHT WENT ON FOR NO REASON, IT IS DUE TO A FAULTY SENSOR THAT MINI IS AWARE OF THE PROBLEM BUT REFUSES TO CORRECT. I DON'T HAVE 1700 DOLLARS TO REPLACE PASSENGER SEAT - SO ALL PASSENGERS WILL BE AT RISK WHEN I DRIVE, AS THE AIR BAG WON'T DEPLOY OR WILL DEPLOY AT FULL FORCE. *TR
Incident date: Jun 17, 2013
WHILE IN IDLE AND ANY RPM, A RATTLE/GROWLING SOUND COULD BE HEARD COMING FROM UNDER THE TIMING CHAIN HOUSING OF THE ENGINE. WHEN SHIFTING IT WAS HARDER TO PLACE INTO GEAR WITHOUT GRINDING AND VERY EASY TO MISS A GEAR WHEN SHIFTING. MASTER MECHANIC DIAGNOSED THIS HAS A FAILING/FAILED TIMING CHAIN. A NEW TIMING CHAIN WAS INSTALLED, COSTING ME $1,400. ONE WEEK AFTER BEING FIXED THE SAME SOUND IS ARIS... Read more
Incident date: Jun 21, 2013
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION MOUNT WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE COOLANT HOUSING AND THE TRANSMISSION MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAG... Read more
Incident date: Jun 21, 2013
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION MOUNT WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE COOLANT HOUSING AND THE TRANSMISSION MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAG... Read more
Incident date: Jun 11, 2013
THE POWER STEERING SYSTEM FAILED. IT APPEARS TO BE AN ELECTRICAL ISSUE BECAUSE ONCE I RESTARTED THE VEHICLE THE POWER STEERING SYSTEM RETURNED TO NORMAL. I ALMOST RAN INTO A PARKED CAR BECAUSE I COULD NOT TURN WITHOUT A LOT OF EFFORT. *TR
Incident date: Nov 21, 2012
ONE TIME LAST YEAR I LOSS POWER STEERING WHILE GOING AROUND A CORNER, I WAS CAUGHT OFF GUARD AND ALMOST HAD A COLLISION. I PULLED OVER, TURNED OFF MY VEHICLE, AND UPON RE-STARTING THE PROBLEM WAS GONE. NOW, A COUPLE DAYS AGO MY POWER STEERING WENT OUT WHILE I WAS ON THE FREEWAY. I PULLED OVER AND RE-STARTED AND STILL NO POWER STEERING. LATER THAT DAY IT RANDOMLY CAME BACK AND NOW I AM EXPERIENCING... Read more
MINI
COOPER COUNTRYMAN
(2012) - SEAT BELTS
Jun 30, 2013
Incident date: Jan 8, 2013
I PURCHASED THE 2012 MINI NEW AND TOOK DELIVERY 12/20/2013. THE FIRST ISSUE INVOLVED THE SEAT BELT WARNING LIGHT AND ALARM. AFTER DRIVING THE CAR FOR ABOUT 10 MINUTES THE FASTEN SEAT BELT WARNING LIGHT CAME ON ALONG WITH THE AUDIBLE ALARM. THE SEAT BELT WAS SECURELY FASTENED, I HAD NO PASSENGERS AND THERE WAS NOTHING ON THE PASSENGER SEAT. I PULLED OVER AGAIN, TURNED THE ENGINE OFF, TOOK THE KEY O... Read more
MINI
COOPER COUNTRYMAN
(2012) - STEERING
Jun 30, 2013
Incident date: Jan 8, 2013
I PURCHASED THE 2012 MINI NEW AND TOOK DELIVERY 12/20/2013. THE FIRST ISSUE INVOLVED THE SEAT BELT WARNING LIGHT AND ALARM. AFTER DRIVING THE CAR FOR ABOUT 10 MINUTES THE FASTEN SEAT BELT WARNING LIGHT CAME ON ALONG WITH THE AUDIBLE ALARM. THE SEAT BELT WAS SECURELY FASTENED, I HAD NO PASSENGERS AND THERE WAS NOTHING ON THE PASSENGER SEAT. I PULLED OVER AGAIN, TURNED THE ENGINE OFF, TOOK THE KEY O... Read more
Incident date: Jun 25, 2013
THE FUEL LINE LEADING TO THE INJECTOR RAIL WAS DAMAGED BY THE HEATER HOSE SUPPORT BRACKET. THE ABRASIVE EDGES OF THIS PLASTIC BRACKET RUBBED A HOLE IN THE HIGH PRESSURE REINFORCED RUBBER HOSE AND CREATED A FUEL LEAK IN THE ENGINE COMPARTMENT. *TR THIS WAS DISCOVERED AFTER THE CAR WAS PARKED IN THE GARAGE AND GASOLINE FUMES WERE VERY STRONG AFTER EXITING THE CAR. I READ UP ON THE INTERNET AND DI... Read more
Incident date: Jun 27, 2013
I WAS DRIVING ON THE FREEWAY AT 70MPH IN FAR LEFT LANE AND THE CAR JUST SHUT OFF. THE BRAKE AND STEERING WHEEL GOT STIFF AND WOULD NOT WORK RIGHT. THE AREA OF THE FREEWAY WAS CROWDED DUE TO CONSTRUCTION AND IT WAS IMPOSSIBLE TO GET TO THE SIDE. THE CAR BEHIND ME WAS ENTIRELY TO CLOSE AND IM SURPRISED I WAS NOT HIT. *TR
Incident date: Jun 27, 2013
I WAS DRIVING ON THE FREEWAY AT 70MPH IN FAR LEFT LANE AND THE CAR JUST SHUT OFF. THE BRAKE AND STEERING WHEEL GOT STIFF AND WOULD NOT WORK RIGHT. THE AREA OF THE FREEWAY WAS CROWDED DUE TO CONSTRUCTION AND IT WAS IMPOSSIBLE TO GET TO THE SIDE. THE CAR BEHIND ME WAS ENTIRELY TO CLOSE AND IM SURPRISED I WAS NOT HIT. *TR
MINI
COOPER S CLUBMAN
(2009) - AIR BAGS
Jun 27, 2013
Incident date: Jun 27, 2013
PASSENGER SEAT AIR BAG SENSOR MAT HAS BEEN TRIPPING THE FAULT TO LIGHT UP THE DASHBOARD AND OVER HEAD LAMPS TELLING THE DRIVER THE AIRBAG IS DISENGAGED, WITH OR WITHOUT A PASSENGER IN THE SEAT. PREVIOUS YEAR MINI'S AS WELL AS SAME YEAR MINI'S HAVE BEEN AFFECTED CAUSING MINI TO EXTEND A WARRANTY OR EVEN A RECALL IN THE INSTANCE OF BMW. HOWEVER FOR MY MAKE MODEL AND YEAR NO SUCH WARRANTY HAS BEEN ... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Jun 27, 2013
Incident date: Jun 27, 2013
PASSENGER SEAT AIR BAG SENSOR MAT HAS BEEN TRIPPING THE FAULT TO LIGHT UP THE DASHBOARD AND OVER HEAD LAMPS TELLING THE DRIVER THE AIRBAG IS DISENGAGED, WITH OR WITHOUT A PASSENGER IN THE SEAT. PREVIOUS YEAR MINI'S AS WELL AS SAME YEAR MINI'S HAVE BEEN AFFECTED CAUSING MINI TO EXTEND A WARRANTY OR EVEN A RECALL IN THE INSTANCE OF BMW. HOWEVER FOR MY MAKE MODEL AND YEAR NO SUCH WARRANTY HAS BEEN ... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Jun 26, 2013
Incident date: Jun 19, 2013
THE MANUFACTURER HAS RECENTLY STATED THEY ARE GOING TO EXTEND THE LIFE OF THE WARRANTY FOR THE POWER STEERING PUMP FOR MODELS RANGING FROM THE YEARS 2002-2005 AND SOME 2005 MINI CONVERTIBLES. I HAVE A 2005 MINI CONVERTIBLE, AND HAVE THE FAULTY POWER STEERING PUMP THAT THEY HAVE EXTENDED THE WARRANTY LIFE FOR. I IMMEDIATELY CALLED MY LOCAL MINI DEALERSHIP TO GET MY CAR FIXED AND FOUND THAT THERE IS... Read more
Incident date: Jun 19, 2013
FAN IS BARELY BLOWING OUT OF THE FRONT VENTS, THE AIR IS ALL FLOWING THROUGH THE BOTTOM VENTS. THIS HAPPENS INTERMITTENTLY. HEAT AND AIR-CONDITIONING WORKS FINE. ONLY THE AIR FLOW IS LIMITED REGARDLESS OF ADJUSTMENTS TO AIR FLOW SETTINGS OR TEMPERATURES. *TR
Incident date: Apr 30, 2013
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED. THE STEERING WHEEL THEN BECAME TIGHT AND BECAME DIFFICULT TO MANEUVER. THE CONTACT TOOK THE VEHICLE TO DEALER BUT DID NOT DIAGNOSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE STEERING PUMP AND PUMP COOLING FAN WAS DEF... Read more
Incident date: Jun 20, 2013
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CLUTCH SLIPPED AS THE RPMS INCREASED TO 6000. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Incident date: Jun 10, 2013
WHILE DRIVING WEST ON 580 HIGHWAY, MY CAR LOST POWER AND WAS UNABLE TO ACCELERATE OUT OF THE LANE. I WAS ABLE TO COAST OFF OF THE FREEWAY OUT OF THE WAY OF MOVING TRAFFIC. HIGHWAY PATROL WAS ABLE TO ASSIST WITH WARNING OTHER DRIVERS OF A MECHANICAL FAILURE. DUE TO A MECHANICAL VACUUM PUMP FAILURE, CAR LOST ALL POWER, AND THE ENGINE WAS A TOTAL LOSS. ALSO FAILED ON THE ENGINE WAS A CAM SHAFT FAI... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Jun 23, 2013
Incident date: Aug 8, 2012
ENGINE WARNING LIGHT TAKEN FOR MINI DEALERSHIP FOR SERVICE ON 8 AUG 2012, 3 DEC 2012, AND NOW IN JUNE 2013. VEHICLE NOW HAS ABOUT 36,800 MILES AND IS NO LONER UNDER WARRANTY BY ABOUT SEVEN MONTHS. ENGINE TEMPERATURE LIGHT NOW COMES ON AND VEHICLE HAD NO OIL SHOWING ON DIP STICK. CANNOT TELL IF OIL IS BURNING OFF AND NO EVIDENCE OF LEAK. REPAIRMAN NOW STATES THAT THE TIMING CHAIN IS THE ISSUE A... Read more
Incident date: May 15, 2013
MY CAR IS A 07/2006 MINI COOPER WITH ONLY 22,900 MILES AS OF 06/2013. WHEN SOMEONE IS SEATED IN THE PASSENGER SEAT, THE PASSENGER AIRBAG WARNING LIGHT AND THE PASSENGER AIRBAG DISABLED LIGHT ARE INTERMITTENTLY ILLUMINATED. THE MINI DEALERSHIP SAID THAT THE FAULT CODES INDICATE AN ISSUE WITH THE PASSENGER SEAT OCCUPANCY SENSOR--WHICH SHOULD BE REPLACED. THE COST CITED FOR THAT OPERATION WAS $900. ... Read more
Incident date: Dec 29, 2011
CAR WAS MAKING A VERY LOUD NOISE. TOOK IT TO SHOP WHO IDENTIFIED IT AS A FAILING POWER STEERING PUMP COOLING FAN, AND REPLACED IT. *TR
Incident date: Jun 19, 2013
POWER STEERING ISSUE WHICH MINI USA REACHED AN AGREEMENT WITH NTSB TO AVOID A RECALL BY PROVIDING AN "EXTENDED WARRANTY." SPOKE WITH MINI SERVICE DEPARTMENT AND INFORMED THEM MY STEERING PUMP WAS MAKING NOISE AND HAD GONE OUT INTERMITTENTLY TWICE. THEY INFORMED ME THAT DUE TO THE FACT THIS WAS NOT AN OFFICIAL "RECALL" BUT RATHER AN EXTENDED WARRANTY, THE STEERING UNIT WOULD HAVE TO CATASTROPHIC... Read more
Incident date: Jun 15, 2013
DAUGHTER WAS DRIVING THE VEHICLE AND WHILE STOPPED AT A TOLL BOOTH ON THE NJ TOLL ROAD, THE CAR SHUT DOWN AND COULD NOT BE RESTARTED. AFTER SEVERAL MECHANICS, THE 3RD MECHANIC HAS DIAGNOSED THE PROBLEM AS " LOCKED UP VACUUM PUMP ON ENGINE THAT CAUSED CAMSHAFT SPROCKET TO SNAP CAUSING BENT VALVES IN ENGINE,MOTOR OIL WAS FULL ." TOTALLY UNSAT. *TR
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Jun 19, 2013
Incident date: Jun 13, 2013
TIMING CHAIN FAILURE. VEHICLE ENGINE LIGHT APPEARED, ENGINE TEMP SHOT UP AND I HAD TO STOP IMMEDIATELY. ENGINE WOULD NOT RESTART AND VEHICLE TOWED TO REPAIR SHOP. $1,800 REPAIR. *TR