Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Mar 16, 2014
FOUND LARGE OILY MARK UNDER PARKED CAR. TURNS OUT TO BE THE THERMOSTAT HOSE LEAKING DUE TO CRACKS BECAUSE OF BEING MADE OF PLASTIC. THIS IS A KNOWN DESIGN ISSUE BY MINI/BMW THAT COULD CAUSE AN ENGINE TO OVERHEAT PRODUCING A FILE OR BLOWING THE ENGINE. THIS SHOULD COME UNDER A RECALL. CHECKING ONLINE, YOU CAN SEE THAT IT WAS SUCH AN ISSUE LAST YEAR, THAT DEALERS WERE NOT EVEN ABLE TO GET PARTS ... Read more
Incident date: Mar 12, 2014
TOOK VEHICLE IN FOR INSTALLATION HEAT SHIELD FOR TURBO FEED LINE. THIS IS A RECALL AND NEWLY INSTALLED PART TO PROTECT THE TURBO FEED LINE DUE TO OVERHEATING. TO MY SURPRISE THEY INSTALL THE HEAT SHIELD ONLY TO TELL ME THAT THE TURBO LINE IS FAILING AND WANT TO CHARGE ME $1000.00. THE FAILURE OF THE LINE IS OBVIOUSLY DUE FOR THE SAME REASON THEY ARE INSTALLING A HEAT SHIELD. THUS ITEM SHOULD BE ... Read more
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Mar 10, 2014
Incident date: Mar 10, 2014
THE PASSENGER SEAT AIR BAG SENSOR IS DEFECTIVE, DOES NOT REGISTER THAT ANYBODY IS SITTING IN THE SEAT AND AIRBAG SYSTEM DOES NOT "ARM". AIRBAG DISABLED LIGHTS STAY ILLUMINATED. I'M CONCERNED THAT AIR BAGS WILL NOT DEPLOY PROPERLY IN THE EVENT OF AN ACCIDENT. NEEDS TO BE FIXED. *TR
MINI
COOPER S CONVERTIBLE
(2006) - SEATS
Mar 10, 2014
Incident date: Mar 10, 2014
THE PASSENGER SEAT AIR BAG SENSOR IS DEFECTIVE, DOES NOT REGISTER THAT ANYBODY IS SITTING IN THE SEAT AND AIRBAG SYSTEM DOES NOT "ARM". AIRBAG DISABLED LIGHTS STAY ILLUMINATED. I'M CONCERNED THAT AIR BAGS WILL NOT DEPLOY PROPERLY IN THE EVENT OF AN ACCIDENT. NEEDS TO BE FIXED. *TR
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Mar 9, 2014
Incident date: Dec 23, 2013
I WAS A VICTIM OF THE "DEATH RATTLE" FROM THE TIMING CHAIN TENSIONER FAILURE. LUCKILY FOR ME, I RESEARCHED THE NOISE WHEN I FIRST HEARD IT AND WAS ABLE TO GET IT FIXED BEFORE IT DESTROYED MY ENTIRE ENGINE (ALTHOUGH MINI REFUSED TO PAY FOR THE REPAIRS). BUT OWNERS WHO ARE NOT AWARE OF ISSUE MAY KEEP DRIVING THEIR CAR TO THE POINT OF FAILURE WHICH COULD LEAD TO A FATAL CRASH. IT IS A POORLY MANUFACT... Read more
Incident date: Mar 9, 2014
WAS DRIVING CAR DOWNTOWN AT A SPEED ON AVERAGE OF 15 MPH. TRIP ONLY LASTED 15 MINUTES WHEN I PARKED AND NOTICED SMOKE COMING FROM MY HOOD. SMOKE QUICKLY ESCALATED INTO A FIRE. CALLED 911 TO HAVE FIRE TRUCKS OUT. GRABBED A FIRE EXTINGUISHER FROM A NEARBY BUSINESS TO TRY TO PUT OUT THE FLAMES, BUT WAS UNABLE TO EVEN WHILE SPRAYING DIRECTLY AT THE FLAMES. FIREMEN HAD TO PRY OPEN THE HOOD TO GET TO TH... Read more
Fire
Incident date: Mar 9, 2014
WAS DRIVING CAR DOWNTOWN AT A SPEED ON AVERAGE OF 15 MPH. TRIP ONLY LASTED 15 MINUTES WHEN I PARKED AND NOTICED SMOKE COMING FROM MY HOOD. SMOKE QUICKLY ESCALATED INTO A FIRE. CALLED 911 TO HAVE FIRE TRUCKS OUT. GRABBED A FIRE EXTINGUISHER FROM A NEARBY BUSINESS TO TRY TO PUT OUT THE FLAMES, BUT WAS UNABLE TO EVEN WHILE SPRAYING DIRECTLY AT THE FLAMES. FIREMEN HAD TO PRY OPEN THE HOOD TO GET TO TH... Read more
Fire
Incident date: Mar 9, 2014
WAS DRIVING CAR DOWNTOWN AT A SPEED ON AVERAGE OF 15 MPH. TRIP ONLY LASTED 15 MINUTES WHEN I PARKED AND NOTICED SMOKE COMING FROM MY HOOD. SMOKE QUICKLY ESCALATED INTO A FIRE. CALLED 911 TO HAVE FIRE TRUCKS OUT. GRABBED A FIRE EXTINGUISHER FROM A NEARBY BUSINESS TO TRY TO PUT OUT THE FLAMES, BUT WAS UNABLE TO EVEN WHILE SPRAYING DIRECTLY AT THE FLAMES. FIREMEN HAD TO PRY OPEN THE HOOD TO GET TO TH... Read more
Fire
Incident date: Mar 3, 2014
WHEN YOU START THE CAR IN THE MORNING WHILE ITS COLD AND START DRIVING, YOU HEAR A RATTLING NOISE IN THE ENGINE WHICH COMING OUT OF THE TIMING-BELT AREA. IT STARTED 5 DAYS AGO. *TR
Incident date: Nov 5, 2012
1) AUTOMATIC TRANSMISSION BUSTED. CAR STALLED DANGEROUSLY ON THE HIGHWAY. 2) POWER STEERING PUMP BUSTED. STEERING LOCKED DANGEROUSLY ON THE ROAD AND COULD NOT BE MOVED. *TR
Incident date: Nov 5, 2012
1) AUTOMATIC TRANSMISSION BUSTED. CAR STALLED DANGEROUSLY ON THE HIGHWAY. 2) POWER STEERING PUMP BUSTED. STEERING LOCKED DANGEROUSLY ON THE ROAD AND COULD NOT BE MOVED. *TR
Incident date: Nov 5, 2012
1) AUTOMATIC TRANSMISSION BUSTED. CAR STALLED DANGEROUSLY ON THE HIGHWAY. 2) POWER STEERING PUMP BUSTED. STEERING LOCKED DANGEROUSLY ON THE ROAD AND COULD NOT BE MOVED. *TR
Incident date: Jan 18, 2014
TRAVELING EAST ON 376 APPROX. ONE MILE FROM THE SQUIREL HILL TUNNELS, A WOMEN IN ANOTHER VEHICLE ALERTED ME, TRYING TO TELL ME MY CAR WAS ON FIRE. I PULLED OFF THE HIGHWAY TO THE SIDE OF THE ROAD, PULLED UP THE HOOD AND SAW FIRE. I CALLED 911 AND THE FIRE COMPANY CAME AND PUT OUT THE FIRE. GOOGLED THE INTERENET AND FOUND THERE WAS APPROX 200,000 CASES OF FIRE WITHOUT THE MANUFACTURE RECALLING AL... Read more
Fire
Incident date: Mar 3, 2014
I NOTICED POWER STEERING FLUID ON MY DRIVER SIDE FLOOR MATS. I CHECKED UNDERNEATH AND NOTICED THAT IS WAS DRIPPING FROM MY WIRING HARNESS. I CALLED ALEXANDER MINI COOPER AND THEY TOLD ME TO TAKE IT TO A MECHANIC TO CHECK OUT THE PROBLEM AND IF THEY COULDN'T FIX IT TO BRING IT IN AND HAVE IT DIAGNOSED FOR $180.00. THEY SAID THAT THEY HAVE NEVER HEARD OF THE PROBLEM BUT I BELIEVE IT IS A FAULTY PO... Read more
Incident date: Sep 11, 2011
I PURCHASED CAR FROM A PRIVATE PARTY. THE REAR SEAT WAS REMOVED FOR A CUSTOM AUDIO SYSTEM. I HAVE THE SEATS BUT THEY NEVER GAVE ME THE REAR SEAT, SEAT BELTS. IS IT THE SELLERS' RESPONSIBILITY TO PROVIDE THEM? YOU CAN IMAGINE, I FEEL CHEATED, AS I PLAN ON PULLING THE AUDIO AND RE-INSTALLING THE SEAT. *TR
Incident date: Feb 15, 2014
AFTER DRIVING FROM SAN FRANCISCO TO BURLINGAME, CALIFORNIA, I TURNED OFF THE ENGINE. WHEN I RETURNED 10 MINUTES LATER, I LOST POWER STEERING WHEN I STARTED THE CAR. ON THAT SAME DAY, I DROVE FROM BURLINGAME BACK TO SAN FRANCISCO. I TURNED OFF THE ENGINE. 5 MINUTES LATER, I LOST POWER STEERING AGAIN WHEN I STARTED THE ENGINE. THE CAR IS EXTREMELY DIFFICULT TO TURN WITHOUT POWER STEERING, ESP... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Mar 3, 2014
Incident date: Feb 8, 2014
TURBO OIL FEED LINE LEAKING ONTO ENGINE/MANIFOLD. POSSIBLY COULD HAVE CAUSED A FIRE. *TR
Incident date: Feb 6, 2014
DRIVING ON 405 FWY IN SOUTHERN CALIFORNIA TURNING OUT OF FREEWAY OFF RAMP IN THE POURING RAIN. THE CAR DEAD STOPPED. VERY DANGEROUS, CARS COMING OFF FREEWAY BEHIND ME WAS A 911 SITUATION. AFTER SOMEONE PUSHED ME OFF TO THE SIDE OF THE ROAD HAD CAR TOWED. NO ENGINE LIGHT WARNING TO INDICATE PROBLEM OF TENSIONER (TIMING CHAIN BREAKAGE). ENTIRE ENGINE WAS REPLACED/REBUILT BECAUSE OF EXTENSIVE DA... Read more
Incident date: Feb 25, 2014
MY 2007 MINI COOPER ONLY 55K MILEAGE. AT LAST WEEK SUDDENLY THE STEERING WHEEL LOCKED AND STOPPED WHILE ON FREEWAY WHICH ALMOST HIT BY THE ANOTHER CAR AND MIGHT CAUSED SERIOUS ACCIDENT. AFTER THAT I SENT MY CAR TO LICENSED AUTO REPAIR SHOP WHOSE SAID THE STEERING WHEEL WAS FAILED AND NEED TO REPLACE IT AND COST AROUND $1400 OTHERWISE IT WILL CAUSED THE SERIOUS ACCIDENT. MY CAR BOUGHT AT O... Read more
Incident date: Feb 7, 2014
THE POWER STEERING PUMP STOPPED WORKING THE FIRST TIME WHEN I STOPPED TO GET A SANDWICH. WHEN I RESTARTED THE CAR TO DRIVE OFF THE STEERING WAS VERY HEAVY. I SHUT THE ENGINE OFF ONCE AGAIN SO I COULD LOOK UNDER THE HOOD TO CHECK THINGS OUT BUT EVERYTHING LOOKED FINE SO I RESTARTED THE ENGINE TO TRY TO DRIVE OFF AGAIN AND THE STEERING STILL WAS VERY HEAVY. NO POWER ASSIST. THIS HAS HAPPENED FOUR TI... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Feb 27, 2014
Incident date: Feb 27, 2014
POWER STEERING, PERIODICALLY STOPS WORKING. IT USUALLY DOES NOT WORK WHEN THE CAR STARTS UP AND WILL THEN START WORKING. IT HAS NOW STOPS WORKING AT UNEXPECTED TIMES AND SEEMS TO COME BACK ON AFTER A PERIOD OF TIME. *TR
Incident date: Dec 10, 2012
THE TIMING CHAIN TENSIONER FAILS CAUSING THE ENGINE TO SUFFER CATASTROPHIC FAILURE. THE CUSTOMER IS EXPECTED TO PAY OUT OF POCKET FOR A REPAIR EVEN THOUGH MINI HAS ADMITTED A POOR DESIGN AND ARE REPLACING TENSIONERS VIA A CAMPAIGN. THE CUSTOMER WILL NOT GET REIMBURSEMENT. *TR
Incident date: Feb 24, 2012
MY MINI HAS A FAULTY OIL SUPPLY LINE GOING TO THE TURBO CHARGER. THE DEALERSHIP HAS KNOWN ABOUT THESE FAULTY LINES FOR SOMETIME. INSTEAD OF REPLACING THE LINE WITH A BETTER DESIGN THEY HAVE INSTALLED HEAT SHIELDS TO PREVENT THE HEAT FROM BURNING UP THE O-RING IN THE FITTING ON THE LINE. THEY INSTALLED ANOTHER HEAT SHIELD ON 2/21/14 OVER TOP OF THE OIL LINE TO PREVENT THE HEAT FROM BURNING UP THE O... Read more
Incident date: Aug 12, 2013
2012 MINI COOPER COUNTRYMAN MANUAL TRANSMISSION. LIVE IN A MOUNTAINOUS REGION IN COLORADO. NOTICED A PECULIAR SMELL COMING FROM THE CAR AFTER BEING STUCK IN HEAVY TRAFFIC. HAD THE CAR SERVICED AND THEY SAID EVERYTHING WAS GOOD TO GO. FEW DAYS LATER WHEN ON VACATION DRIVING THROUGH NEVADA, THE CLUTCH COMPLETELY GAVE OUT & LEFT US STRANDED FROM 8:30 AT NIGHT UNTIL 2:30 IN THE MORNING BEFORE THE TOW... Read more
Incident date: Feb 17, 2014
I TRIED TO START MY CAR AND ONLY HEARD A SPINNING SOUND. FIRST I THOUGHT THE TRANSMISSION OR STARTER WOULD NEED REPLACING BUT AFTER HAVING IT TOWED TO THE MINI DEALERSHIP, I WAS INFORMED IT IS THE TIMING CHAIN. UPON FURTHER REVIEW I WAS INFORMED THAT THE TIMING CHAIN BELT HAD SHATTERED AND BENT THE VALVES, AND NOW THE PISTONS ARE BLOCKED AND A PLETHORA OF OTHER THINGS. THE TOTAL TO REPAIR THIS DOM... Read more
Incident date: Feb 17, 2014
I TRIED TO START MY CAR AND ONLY HEARD A SPINNING SOUND. FIRST I THOUGHT THE TRANSMISSION OR STARTER WOULD NEED REPLACING BUT AFTER HAVING IT TOWED TO THE MINI DEALERSHIP, I WAS INFORMED IT IS THE TIMING CHAIN. UPON FURTHER REVIEW I WAS INFORMED THAT THE TIMING CHAIN BELT HAD SHATTERED AND BENT THE VALVES, AND NOW THE PISTONS ARE BLOCKED AND A PLETHORA OF OTHER THINGS. THE TOTAL TO REPAIR THIS DOM... Read more
Incident date: Feb 20, 2014
I WAS ON MY WAY HOME FROM WORK, I WAS ONLY TWO HOUSES FROM MY HOME GOING AROUND SMALL CURVE THOUGHT MY CAR HAD CUT OFF THEN REALIZED ONLY THE STEERING HAD GONE OUT VERY HARD TO STEER IF HAD BEEN ON HWY AT MED RATE OF SPEED COULD NOT HAVE BEEN ABLE TO DRIVE CAR AND POSSIBLE WRECK. *TR
Incident date: Oct 1, 2013
MY CAR STARTED WITH A LOW HUM AND AS TIME HAS GONE BY THE SOUND HAS GOTTEN LOUDER AND EVER SINCE THE SOUND HAS BEEN THERE THE POWER STEERING HAS INTERMITTENTLY GONE OUT, BUT NOW IS OUT ALMOST ALL THE TIME. MY WIFE DRIVES THE VEHICLE THE MOST BUT WE WERE PLANNING ON GIVING IT TO OUR 17 YEAR OLD DAUGHTER FOR HER GRADUATION PRESENT BUT NOW THAT THIS PROBLEM IS AN ALL THE TIME THING WE WILL HAVE TO GO... Read more
Incident date: Oct 1, 2013
MY CAR STARTED WITH A LOW HUM AND AS TIME HAS GONE BY THE SOUND HAS GOTTEN LOUDER AND EVER SINCE THE SOUND HAS BEEN THERE THE POWER STEERING HAS INTERMITTENTLY GONE OUT, BUT NOW IS OUT ALMOST ALL THE TIME. MY WIFE DRIVES THE VEHICLE THE MOST BUT WE WERE PLANNING ON GIVING IT TO OUR 17 YEAR OLD DAUGHTER FOR HER GRADUATION PRESENT BUT NOW THAT THIS PROBLEM IS AN ALL THE TIME THING WE WILL HAVE TO GO... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Feb 13, 2014
Incident date: Feb 13, 2014
AFTER I TURNED MY CAR OFF, A NOISE LIKE A FAN KEPT RUNNING. IT DRAINED THE BATTERY CAUSING ME TO GET MY CAR JUMPED. THEN POWER STEERING WENT OUT, AND WHEN I ARRIVED HOME AFTER STRUGGLING TO TURN VEHICLE AND OPERATE SAFELY, THE FAN DID IT AGAIN, AFTER 5 MINUTES BATTERY WAS DEAD. THIS IS A MAJOR ISSUE WITH THIS YEAR OF MINI I HAVE FOUND AFTER RESEARCHING TONIGHT, AND I AM VERY DISPLEASED TO SEE THAT... Read more
MINI
COOPER CONVERTIBLE
(2005) - ELECTRICAL SYSTEM
Feb 13, 2014
Incident date: Feb 13, 2014
AFTER I TURNED MY CAR OFF, A NOISE LIKE A FAN KEPT RUNNING. IT DRAINED THE BATTERY CAUSING ME TO GET MY CAR JUMPED. THEN POWER STEERING WENT OUT, AND WHEN I ARRIVED HOME AFTER STRUGGLING TO TURN VEHICLE AND OPERATE SAFELY, THE FAN DID IT AGAIN, AFTER 5 MINUTES BATTERY WAS DEAD. THIS IS A MAJOR ISSUE WITH THIS YEAR OF MINI I HAVE FOUND AFTER RESEARCHING TONIGHT, AND I AM VERY DISPLEASED TO SEE THAT... Read more
Incident date: Aug 24, 2012
FOR THE SECOND TIME IN THE LIFE OF THIS CAR (FIRST IN 2011), THE STEERING PUMP STOPPED WORKING WHILE I WAS DRIVING. THE FIRST TIME I WAS LUCKY AND AT LOW SPEED HIT A CONCRETE PILING IN A PARKING GARAGE. THE SECOND TIME I WAS ACTUALLY IN TRAFFIC IN AN INTERSECTION. I WAS LUCKY NOT TO HIT THE COLLEGE STUDENTS IN THE CROSS WALK, AGAIN BECAUSE I WAS NOT GOING VERY FAST, BUT IT'S A HUGE SAFETY ISSUE. ... Read more
MINI
COOPER S CLUBMAN
(2010) - AIR BAGS
Feb 12, 2014
Incident date: Sep 12, 2012
FIRST INCIDENT: ON A HOT DAY, VEHICLE WAS PARKED, DRIVERS SEAT OCCUPIED AND RECLINED. AIR BAG LIGHT ILLUMINATES UPON RESTART OF VEHICLE. FAULT WAS RESET BY DEALER WITH NO EXPLANATION. SECOND TIME SAME SITUATION; HOT DAY, PARKED, DRIVER SEAT OCCUPIED AND RECLINED, AIRBAG LIGHT ILLUMINATES UPON RESTART. DEALER REPLACED AIR BAG DUE TO ELECTRICAL CABLE FOR DRIVERS SEAT AIRBAG BEING NEARLY CUT IN T... Read more
MINI
COOPER S CLUBMAN
(2010) - ELECTRICAL SYSTEM
Feb 12, 2014
Incident date: Sep 12, 2012
FIRST INCIDENT: ON A HOT DAY, VEHICLE WAS PARKED, DRIVERS SEAT OCCUPIED AND RECLINED. AIR BAG LIGHT ILLUMINATES UPON RESTART OF VEHICLE. FAULT WAS RESET BY DEALER WITH NO EXPLANATION. SECOND TIME SAME SITUATION; HOT DAY, PARKED, DRIVER SEAT OCCUPIED AND RECLINED, AIRBAG LIGHT ILLUMINATES UPON RESTART. DEALER REPLACED AIR BAG DUE TO ELECTRICAL CABLE FOR DRIVERS SEAT AIRBAG BEING NEARLY CUT IN T... Read more
Incident date: Dec 1, 2013
STRETCHED TIMING CHAIN SEEMS TO BE A COMMON ISSUE WITH THIS MODEL, BUT RECALL IS ONLY ON THE TYPE S MODELS. *TR
Incident date: Dec 1, 2013
STRETCHED TIMING CHAIN SEEMS TO BE A COMMON ISSUE WITH THIS MODEL, BUT RECALL IS ONLY ON THE TYPE S MODELS. *TR
MINI
COOPER S CONVERTIBLE
(2005) - ENGINE AND ENGINE COOLING
Feb 11, 2014
Incident date: Jul 3, 2008
AROUND JUNE 2008 MY MINI COOPER S 2005 BEGAN EXHIBITING WHAT APPEARED TO BE A FAILURE TO MAINTAIN CONSISTENT SPEED WHILE DRIVING AT A CONSTANT RPM. I EXPERIENCED SLOW, OR SLUGGISH ACCELERATION WHILE DRIVING AND THE ENGINE LIGHT WOULD COME ON SPORADICALLY. I TOOK MY MINI, WHICH WAS STILL UNDER WARRANTY IN FOR SERVICE TO BMW/MINI OF SAN ANTONIO AND WAS REASSURED THAT I WAS EXPERIENCING NORMAL SHIFTI... Read more
MINI
COOPER S CONVERTIBLE
(2005) - POWER TRAIN
Feb 11, 2014
Incident date: Jul 3, 2008
AROUND JUNE 2008 MY MINI COOPER S 2005 BEGAN EXHIBITING WHAT APPEARED TO BE A FAILURE TO MAINTAIN CONSISTENT SPEED WHILE DRIVING AT A CONSTANT RPM. I EXPERIENCED SLOW, OR SLUGGISH ACCELERATION WHILE DRIVING AND THE ENGINE LIGHT WOULD COME ON SPORADICALLY. I TOOK MY MINI, WHICH WAS STILL UNDER WARRANTY IN FOR SERVICE TO BMW/MINI OF SAN ANTONIO AND WAS REASSURED THAT I WAS EXPERIENCING NORMAL SHIFTI... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Feb 10, 2014
Incident date: Sep 2, 2013
THE PROBLEM FIRST STARTED AS A NOISE WHEN STARTING THE ENGINE IN THE COLD. THIS "RATTLE" NOISE WOULD CONTINUE UNTIL THE ENGINE GOT A BIT WARMER AND THEN WOULD GO AWAY. EVERYTIME THE ENGINE STARTED COLD THE NOISE WOULD COME BACK. I TOOK MY (NOW OUT OF WARRANTY) CAR TO THE MINI DEALERSHIP FOR INSPECTION AND REPAIR AND THE TENSIONER WAS REPLACE. UNFORTUNATELY THE REPAIR DID NOT LAST LONG. ONLY 2... Read more
Incident date: Feb 6, 2014
TURBO CHARGER FUEL SUPPLY LINE IS LEAKING ON MY 2008 MINI COOPER S. THE DEALER SUGGESTED A REPLACEMENT COST OF $750. THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS ISSUE AND THE LEAK IS HAPPENING DUE TO POOR DESIGN. THE LEAK MAY CAUSE FIRE DAMAGE AND MIGHT CAUSE EXTENSIVE DAMAGE TO THE CAR. *TR
Incident date: Feb 6, 2014
TURBO CHARGER FUEL SUPPLY LINE IS LEAKING ON MY 2008 MINI COOPER S. THE DEALER SUGGESTED A REPLACEMENT COST OF $750. THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS ISSUE AND THE LEAK IS HAPPENING DUE TO POOR DESIGN. THE LEAK MAY CAUSE FIRE DAMAGE AND MIGHT CAUSE EXTENSIVE DAMAGE TO THE CAR. *TR
MINI
COOPER COUNTRYMAN
(2013) - TIRES
Feb 6, 2014
Incident date: Dec 16, 2013
CPSC: I1420055A. 2013 MINI COOPER. CONSUMER STATED THE CONTINENTAL TIRES ARE FAULTY AND EXTREMELY DANGEROUS. *LN THE CONSUMER EXPERIENCED TWO TIRE FAILURES, WITHIN MONTHS OF EACH OTHER. THE FIRST INCIDENT HAPPENED WHILE DRIVING, AND THE TIRE BLEW OUT. THE SECOND INCIDENT HAPPENED AS SHE WAS BACKING OUT OF THE DRIVEWAY, WHEN THE LOW TIRE PRESSURE LIGHT ILLUMINATED. WHEN SHE EXITED THE VEHICLE, SHE... Read more
MINI
COOPER S US
(2009) - ENGINE
Feb 5, 2014
Incident date: Feb 3, 2014
I WAS DRIVING HOME FROM WORK ON US 75 SOUTH (DOWNTOWN DALLAS) AND THE VEHICLE (2009 MINI COOPER S) JUST STOPPED, AND ALL OF THE OIL WAS LEAKING OUT FROM UNDERNEATH THE CAR. I RECENTLY FOUND OUT THE ISSUE IS WITH A MINI ISSUE RELATING TO THE TENSIONERS/TIMING CHAIN. *TR
MINI
COOPER S US
(2009) - POWER TRAIN
Feb 5, 2014
Incident date: Feb 3, 2014
I WAS DRIVING HOME FROM WORK ON US 75 SOUTH (DOWNTOWN DALLAS) AND THE VEHICLE (2009 MINI COOPER S) JUST STOPPED, AND ALL OF THE OIL WAS LEAKING OUT FROM UNDERNEATH THE CAR. I RECENTLY FOUND OUT THE ISSUE IS WITH A MINI ISSUE RELATING TO THE TENSIONERS/TIMING CHAIN. *TR
Incident date: Jan 1, 2014
UPON STARTING THE VEHICLE THE ENGINE SOUNDS AS IF PARTS ARE LOOSE IN THE ENGINE AREA. IT LESSENS UP AFTER THE ENGINE WARMS UP BUT IS GETTING PROGRESSIVELY WORSE. IT APPEARS IT MAY BE THE TIMING CHAIN/ TENSIONER. *TR
Incident date: Jan 29, 2014
MINI COOPER 2010. STARTING/STALLING ISSUES. CAR DOESN'T START. IT HAPPENED A COUPLE OF MONTHS AGO AS WELL. CAR HAS BEEN TOWED 1 AND BROUGHT TO PRESTIGE MINI IN NJ (CAR DEALER) FOR SERVICE 3 TIMES. AFTER REPLACING BATTERY AND AN ENGINE SENSOR, THE PROBLEM PERSIST. THE CAR WILL BE TOWED AGAIN TODAY (JAN 30, 2014) FOR FURTHER COSTLY REPAIRS. I HAVE EXTENDED WARRANTY AND MAINTENANCE ON THIS CAR BUT E... Read more
Incident date: Jan 29, 2014
MINI COOPER 2010. STARTING/STALLING ISSUES. CAR DOESN'T START. IT HAPPENED A COUPLE OF MONTHS AGO AS WELL. CAR HAS BEEN TOWED 1 AND BROUGHT TO PRESTIGE MINI IN NJ (CAR DEALER) FOR SERVICE 3 TIMES. AFTER REPLACING BATTERY AND AN ENGINE SENSOR, THE PROBLEM PERSIST. THE CAR WILL BE TOWED AGAIN TODAY (JAN 30, 2014) FOR FURTHER COSTLY REPAIRS. I HAVE EXTENDED WARRANTY AND MAINTENANCE ON THIS CAR BUT E... Read more
Incident date: Jan 28, 2014
CAR HAS HAD ISSUES WITH CVT TRANSMISSION. YESTERDAY I WAS TOLD THAT IT NEEDED TO BE REPLACED. AT URGING OF OTHER MINI OWNERS IN THE SAME SITUATION, I AM REPORTING PROBLEM TO YOUR AGENCY IN HOPES TO HAVE BMW RECALL THE CARS AND REPLACE THE FAULTY TRANSMISSIONS. *TR
Incident date: Jan 28, 2014
CAR HAS HAD ISSUES WITH CVT TRANSMISSION. YESTERDAY I WAS TOLD THAT IT NEEDED TO BE REPLACED. AT URGING OF OTHER MINI OWNERS IN THE SAME SITUATION, I AM REPORTING PROBLEM TO YOUR AGENCY IN HOPES TO HAVE BMW RECALL THE CARS AND REPLACE THE FAULTY TRANSMISSIONS. *TR
Incident date: Oct 30, 2012
THE SEAT SENSOR IS FAULTY. IT READS THAT SOMEONE UNDER 30LBS IS IN IT (DISABLING THE AIRBAG) THE DASH LIGHT VERIFIES IT IS OFF. THIS PROBLEM IS INTERMITTENT TO THIS DAY. SO IF A CRASH OCCURS THE SENSOR WON'T READ CORRECTLY IF ANYONE IS IN THE SEAT OR NOT, THE AIRBAG MAY NOT DEPLOY AND IF IT DOES WILL DO SO POSSIBLY WITH TOO MUCH FORCE. *TR