Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Apr 1, 2014
THE VERY WELL KNOWN "TIMING CHAIN FAILURE". THE EVENT STARTED WITH RATTLING NOISE IN THE ENGINE BAY ON THE PASSENGER'S SIDE, THEN THE BIG MESSY OIL LEAKED AND THE ENGINE WAS DRYING UP AND CHOKED (MADE A VERY DANGEROUS DRIVING SITUATION).LUCKILY, I WASN'T ON THE HIGHWAY!! BMW DENIED REIMBURSEMENT FOR THE REPAIR COST OF THIS FAULT DESIGN/ENGINEERING. *TR
MINI
COOPER CONVERTIBLE
(2006) - AIR BAGS
Apr 21, 2014
Incident date: Apr 1, 2013
PASSENGER SEAT OCCUPANCY SENSOR ILLUMINATES AT ALL TIMES INDICATING NO PASSENGER EVEN WHEN PASSENGER IS PRESENT, THEREBY PREVENTING THE AIRBAG FROM DEPLOYING IN AN ACCIDENT. THIS INCIDENT IS EXTREMELY WIDESPREAD AND FOUND ON COUNTLESS BLOGS ON THE INTERNET. AT THIS POINT, PEOPLE ARE COMPLETELY DISABLING THE SYSTEM THROUGH A DEVICE FOUND ONLINE JUST TO TURN THE LIGHT OFF - MEANWHILE PUTTING THEIR P... Read more
MINI
COOPER CONVERTIBLE
(2006) - SEATS
Apr 21, 2014
Incident date: Apr 1, 2013
PASSENGER SEAT OCCUPANCY SENSOR ILLUMINATES AT ALL TIMES INDICATING NO PASSENGER EVEN WHEN PASSENGER IS PRESENT, THEREBY PREVENTING THE AIRBAG FROM DEPLOYING IN AN ACCIDENT. THIS INCIDENT IS EXTREMELY WIDESPREAD AND FOUND ON COUNTLESS BLOGS ON THE INTERNET. AT THIS POINT, PEOPLE ARE COMPLETELY DISABLING THE SYSTEM THROUGH A DEVICE FOUND ONLINE JUST TO TURN THE LIGHT OFF - MEANWHILE PUTTING THEIR P... Read more
MINI
COOPER CONVERTIBLE
(2006) - ELECTRICAL SYSTEM
Apr 21, 2014
Incident date: Apr 1, 2013
PASSENGER SEAT OCCUPANCY SENSOR ILLUMINATES AT ALL TIMES INDICATING NO PASSENGER EVEN WHEN PASSENGER IS PRESENT, THEREBY PREVENTING THE AIRBAG FROM DEPLOYING IN AN ACCIDENT. THIS INCIDENT IS EXTREMELY WIDESPREAD AND FOUND ON COUNTLESS BLOGS ON THE INTERNET. AT THIS POINT, PEOPLE ARE COMPLETELY DISABLING THE SYSTEM THROUGH A DEVICE FOUND ONLINE JUST TO TURN THE LIGHT OFF - MEANWHILE PUTTING THEIR P... Read more
Incident date: Mar 2, 2012
I PURCHASED A 2009 MINI COOPER WITH 16,000 MILES IN DECEMBER 2011 THROUGH A DEALERSHIP. IN THE SPRING OF 2012 THE CAR SAT IN MY DRIVEWAY OVERNIGHT. THE NEXT MORNING BOTH WINDOWS WERE COMPLETELY DOWN. IT HAD RAINED 5 INCHES DURING THE NIGHT AND THE PIE WAS AN AQUARIUM. I HAD JUST HAD AN OIL CHANGE AT A MINI DEALERSHIP SO I CALLED THE DEALERSHIP AND WAS TOLD I HAD TO HAVE IT TOWED TO THEM. THE DEALE... Read more
Incident date: Mar 2, 2012
I PURCHASED A 2009 MINI COOPER WITH 16,000 MILES IN DECEMBER 2011 THROUGH A DEALERSHIP. IN THE SPRING OF 2012 THE CAR SAT IN MY DRIVEWAY OVERNIGHT. THE NEXT MORNING BOTH WINDOWS WERE COMPLETELY DOWN. IT HAD RAINED 5 INCHES DURING THE NIGHT AND THE PIE WAS AN AQUARIUM. I HAD JUST HAD AN OIL CHANGE AT A MINI DEALERSHIP SO I CALLED THE DEALERSHIP AND WAS TOLD I HAD TO HAVE IT TOWED TO THEM. THE DEALE... Read more
Incident date: Aug 16, 2011
AFTER MULTIPLE FRUSTRATING COMPLAINTS AND UNSUCCESSFUL SERVICE ATTEMPTS ON 8/17/11, 9/1/11, 9/6/11, 9/21/11 AND 9/28/11 FOR MY 2007 MINI COOPER S (PURCHASED ON 8/16/11) AT MAYORS AUTO MALL SAAB LOCATED AT 6001 NORTHERN BOULEVARD, WOODSIDE NY 11377 AND FAILING INSPECTION ON 9/1/12; I WAS FED UP AND BROUGHT MY VEHICLE DIRECTLY TO HASSEL BMW MINI OF FREEPORT LOCATED AT 100 CLEVELAND AVENUE, FREEPORT ... Read more
Incident date: Aug 16, 2011
AFTER MULTIPLE FRUSTRATING COMPLAINTS AND UNSUCCESSFUL SERVICE ATTEMPTS ON 8/17/11, 9/1/11, 9/6/11, 9/21/11 AND 9/28/11 FOR MY 2007 MINI COOPER S (PURCHASED ON 8/16/11) AT MAYORS AUTO MALL SAAB LOCATED AT 6001 NORTHERN BOULEVARD, WOODSIDE NY 11377 AND FAILING INSPECTION ON 9/1/12; I WAS FED UP AND BROUGHT MY VEHICLE DIRECTLY TO HASSEL BMW MINI OF FREEPORT LOCATED AT 100 CLEVELAND AVENUE, FREEPORT ... Read more
Incident date: Aug 16, 2011
AFTER MULTIPLE FRUSTRATING COMPLAINTS AND UNSUCCESSFUL SERVICE ATTEMPTS ON 8/17/11, 9/1/11, 9/6/11, 9/21/11 AND 9/28/11 FOR MY 2007 MINI COOPER S (PURCHASED ON 8/16/11) AT MAYORS AUTO MALL SAAB LOCATED AT 6001 NORTHERN BOULEVARD, WOODSIDE NY 11377 AND FAILING INSPECTION ON 9/1/12; I WAS FED UP AND BROUGHT MY VEHICLE DIRECTLY TO HASSEL BMW MINI OF FREEPORT LOCATED AT 100 CLEVELAND AVENUE, FREEPORT ... Read more
Incident date: Jan 31, 2014
AS I WAS DRIVING THE CAR, THE HOOD IN THE FRONT STARTED TO RELEASE SMOKE. THERE WAS ALSO A SMOKING SMELL. THIS CONTINUED THROUGHOUT THE RIDE. BROUGHT THE CAR TO A MECHANIC WHO INDICATES THAT THE CAR IS LEAKING OIL ONTO THE ENGINE, MAKING IT EXTREMELY DANGEROUS TO DRIVE AS IT CAN CAUSE A FIRE. THIS PROBLEM CONTINUES TO EXIST AFTER I REPLACE THE OIL PIPE. *TT
Incident date: Jan 31, 2014
AS I WAS DRIVING THE CAR, THE HOOD IN THE FRONT STARTED TO RELEASE SMOKE. THERE WAS ALSO A SMOKING SMELL. THIS CONTINUED THROUGHOUT THE RIDE. BROUGHT THE CAR TO A MECHANIC WHO INDICATES THAT THE CAR IS LEAKING OIL ONTO THE ENGINE, MAKING IT EXTREMELY DANGEROUS TO DRIVE AS IT CAN CAUSE A FIRE. THIS PROBLEM CONTINUES TO EXIST AFTER I REPLACE THE OIL PIPE. *TT
Incident date: Mar 5, 2014
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED WHILE STARTING THE VEHICLE, PARTS OF THE ENGINE SOUND AS IF THEY WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIAN CONFIRMED THAT THE TIMING CHAIN ASSEMBLY WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 60,000. UPDATED 06/10/14*LJ
Incident date: Apr 15, 2014
REPLACEMENT OF POWER STEERING PUMP PER RECALL, BUT UNABLE TO STEER WITHOUT REPLACEMENT OF U JOINT ALSO. *TT
Incident date: Apr 1, 2014
WAS DRIVING ON HWY, AT 55 OIL SUPPLY LINE TO TURBOLEAKING OIL ORDER REPLACEMENT LINE OIL LINE HAS DEFECTIVE RUBBER SEALS AFTER HEATING UP FAIL CO WAS AWARE OF THIS SHOULD BE RECALLED I MAY REPAIR WITH FACTORY PCS THAT DID NOT WORK CO SHOULD RECALL DO TO FIRE POSSIBILITY OIL POURS OUT OF ENGINE ON TO MUFFERS VERY UNHAPPY. *JS
Fire
Incident date: Jan 22, 2014
SUDDEN FAILURE OF POWER STEERING RESULTING IN VERY HIGH STEERING EFFORT, TRACED BY DEALER TO A WELL-KNOWN FAILURE MODE IN ELECTROHYDRAULIC POWER STEERING PUMP. PUMP AND ASSOCIATED FAN WERE REPLACED BY DEALER UNDER SPECIAL ("SECRET") WARRANTY COVERAGE, DUE TO COMMON INCIDENCE OF THIS FAILURE. EXISTENCE OF THIS SPECIAL WARRANTY WAS FOUND ONLY AFTER SEARCH AND LOCATION OF MANY IDENTICAL FAILURES ON... Read more
Incident date: Jan 22, 2014
SUDDEN FAILURE OF POWER STEERING RESULTING IN VERY HIGH STEERING EFFORT, TRACED BY DEALER TO A WELL-KNOWN FAILURE MODE IN ELECTROHYDRAULIC POWER STEERING PUMP. PUMP AND ASSOCIATED FAN WERE REPLACED BY DEALER UNDER SPECIAL ("SECRET") WARRANTY COVERAGE, DUE TO COMMON INCIDENCE OF THIS FAILURE. EXISTENCE OF THIS SPECIAL WARRANTY WAS FOUND ONLY AFTER SEARCH AND LOCATION OF MANY IDENTICAL FAILURES ON... Read more
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC WHICH LOCATED A FAILURE CODE AT THE FRONT PASSENGER SEAT SENSOR. THE PASSENGER FRONT SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 89,200.
Incident date: Apr 9, 2014
FAILURE TO POWERSTEERING STARTED ACTING UP IN JANUARY OF 2014 AFTER I GOT MY O2 SENOR REPLACED. WAS TOLD TO CONTINUED TO DRIVE CAR BECAUSE THE O2 SENSOR NEEDED TO RECALIBRATE ITSELF. SO NOW IN APRIL 9TH 2014, WHILE GETTING READY TO TAKE OFF FOR WORK,I COULD NOT STEER THE CAR, CALLED AAA TO HAVE CAR TOWED TO DEALERSHIP. THIS IS WHEN I WAS INFORMED IT WAS IN FACT THE POWER STEERING PUMP, AND THAT IT... Read more
Incident date: Apr 3, 2014
POWER STEERING WENT OUT ABRUPTLY WHILE DRIVING THE CAR ON THE HIGHWAY. *JS
Incident date: Nov 15, 2013
THE AIR BAG SYSTEM WARNING LIGHT IN THE GAUGE CLUSTER IS LIT AT ALL TIMES AND MAKES THE CAR CHIME ALL THE TIME TOO. THE DEALERSHIP TELLS ME THAT THIS IS BECAUSE THE SENSOR MAT IN THE PASSENGER SEAT HAS FAILED AND MUST BE REPLACED. THE DEALERSHIP ALSO TELLS ME THAT ALL OF THE AIR BAGS IN THE CAR ARE DISABLED AS LONG AS THE WARNING LIGHT IS ON, PUTTING ALL PASSENGERS IN THE VEHICLE IN DANGER OF SUST... Read more
Incident date: Oct 16, 2012
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE FRONT PASSENGER'S AIR BAG WARNING LIGHT ON THE REARVIEW MIRROR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SEAT PAD SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURREN... Read more
Incident date: Apr 8, 2014
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE POWER STEERING ASSIST FAILED AND CAUSED THE VEHICLE TO BECOME DIFFICULT TO OPERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Incident date: Apr 7, 2014
MY AIR BAG LITE CAME ON.WHILE MY WIFE WAS DRIVING.I HAD MY SYSTEM CHECKED. I FOUND THAT THE SEAT HAS TO BE REPLACED AT A COST OF 2000 $.BMW HAS RECALL ON ALL 3,5,7 SERIES.BUT NOT ON MINI. *TR
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Apr 6, 2014
Incident date: Apr 6, 2014
I AM DEAF I DRIVE MY 2008 MINI CLUBMAN S MY MOTHER , BROTHER AND FRIEND HEARD MY ENGINE NOISE ENGINE ,I DON'T KNOW I CAN'T HEAR SO I OPEN OIL CAP I SAW BROWN PLASTIC PIECE I FOUND TIMING CHAIN GUIDE IS BAD, THAT IS SHORT LIFE THAT IS WRONG. *TR
Incident date: Mar 28, 2014
AIRBAG WARNING LIGHT ON DASH IS ILLUMINATED AFTER MOVING PASSENGER SEAT BACK AND FORTH. UNABLE TO CLEAR THE LIGHT. *TR
Incident date: Apr 3, 2014
THE TRANSMISSION IN MY CAR FAILED WHEN I WAS TRYING TO GO THROUGH A GREEN LIGHT. THERE WERE NO PRIOR WARNING SIGNS THAT THE TRANSMISSION WAS GOING TO STOP WORKING. I WAS LEFT STRANDED IN THE MIDDLE OF AN INTERSECTION BECAUSE OF THIS. I WAS NEARLY HIT SEVERAL TIMES BECAUSE OF MY LOCATION. WHEN I SPOKE TO THE MINI DEALER THEY TOLD ME THAT THIS WAS A KNOW PROBLEM AND THERE WAS NOTHING THEY COULD DO A... Read more
Incident date: Apr 2, 2013
TIMING CHAIN TENSIONER, A WELL KNOWN PROBLEM WITH THESE CARS... I WORKED MY A** OFF FOR A YEAR SAVING UP FOR ONE OF THESE CARS AND WHAT DO YOU KNOW THE TENSIONER GOES... MINI DOES NOT CARE ABOUT YOU OR THE CAR THEY SELL, ITS ALL ABOUT TAKING WHATS IN YOUR WALLET AND PUTTING IT IN THERES, DONT BUY ONE OF THESE CARS AND NOT EXPECT TO PAY FOR IT TWICE LITERALLY IN FIXING IT..
Incident date: Dec 21, 2013
2007 MINI COOPER. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE OCCURRED WITHOUT WARNING. *SMD THE FIRE OCCURRED WHILE STOPPED AT A RED LIGHT. THE VEHICLE WAS REPAIRED AND IS NOW BACK ON THE ROAD. *JB
Fire
Incident date: Mar 27, 2014
TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO WORK PROPERLY AND THE ENGINE WARNING LAMP ILLUMINATED. THE FAILURE OCCURRED ON SEVEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE VACUUM PUMP CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF... Read more
Incident date: Mar 14, 2014
EXITING THE HIGHWAY, THE POWER STEERING ON MY 2006 MINI COOPER STOPPED WORKING. I WAS UNABLE TO KEEP THE CAR ON THE PAVEMENT. THE CAR LEFT THE ROADWAY, NARROWLY MISSING A HIGHWAY SIGN (WOODEN POST), AND STOPPED IN A GRASSY AREA OFF THE SHOULDER OF THE ROAD. MY WIFE AND I WERE SHAKEN BUT UNHURT. THE VEHICLE BODY DOES NOT APPEAR TO BE DAMAGED. HOWEVER, THERE IS NOW A LOUD RATTLE COMING FROM THE REAR... Read more
Crash
Incident date: Mar 10, 2013
THE POWER STEERING PUMP ON MY 2005 MINI COOPER S FAILED, MAKING IT EXTREMELY DIFFICULT TO DRIVE THE CAR. A SERVICE SHOP INDICATED THIS IS A COMMON PROBLEM FOR THE MINI'S. MY IS OUT OF THE WARANTEE, HOWVERE IT ONLY HAS 45K MILES. WHEN I CALLED BMW/ MINI NORTH AMERICA TO DISCUSS A REMEDY BUT THEY TOLD ME THE VIN NUMBER FOR MY CAR WAS NOT ONE COVERED BY THE EXTENDED WARRANTY FOR THIS PROBLEM, WH... Read more
Incident date: Mar 25, 2014
AIR BAG WARNING LIGHT CAME ON! PASSENGER LIGHT TURNS OFF AND ON WITH PASSENGER IN SEAT. PASSENGER WARNING LIGHT GOES OFF WITH OUT PASSENGER IN SEAT. I LOOKED ON SEVERAL INTERNET FORMS AND THIS SEAMS TO BE A PROBLEM THAT MINI HAS HAD FOR SOME TIME WITHOUT A RECALL. THE FIX FOR MOST PROBLEMS IS AN EXPENSIVE 1200.0 TO 1400.00 SEAT SENSOR . I FILL THAT THIS IS A SERIOUS SAFETY CONCERN WHICH MINI SHOU... Read more
MINI
COOPER CONVERTIBLE
(2006) - AIR BAGS
Mar 31, 2014
Incident date: Dec 1, 2009
AN ELECTRONIC BOARD IN THE PASSENGER FRONT SEAT MALFUNCTIONS CAUSING THE FRONT PASSENGER AIR BAG TO BECOME DISABLED. APPARENTLY, FROM ALL OF THE COMMENTS ON THE INTERNET AND YOUR SITE, THIS PROBLEM IS WELL KNOWN IN THAT THE ELECTRONIC BOARD HAS A FLAWED COMPONENTS. A REPLACEMENT BOARD FROM MINI WILL ALSO FAIL WITHIN TIME BECAUSE NO MODIFICATIONS OR IMPROVEMENTS HAVE BEEN MADE TO THIS BOARD. I H... Read more
Incident date: Feb 28, 2014
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD POPPING NOISE WAS HEARD FROM THE ENGINE BEFORE THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIMING BELT HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Incident date: Mar 24, 2014
I HAVE NOW EXPERIENCED MY SECOND TIMING CHAIN TENSIONER FAILURE WITHIN A THREE YEAR PERIOD. COUNTLESS REPORTS ARE SURFACING AROUND THE GLOBE OF THE FAULTY DESIGN, AND THE MANUFACTURER (BMW) HAS ACKNOWLEDGED A DESIGN FLAW. THEY HAVE YET TO ISSUE A RECALL AS THE FEDERAL GOVT HAS NOT YET MANDATED THE REPAIR. THIS IS A VERY DANGEROUS SITUATION (AND EXPENSIVE ~ $2K) SHOULD THE SYSTEM FAIL. THE ONLY NO... Read more
Incident date: Mar 26, 2014
MY POWER STEERING JUST TOTALLY WENT OUT IN THE MIDDLE OF A CORNER AND I CAME WITHIN INCHES OF PLOWING THROUGH ONCOMING TRAFFIC. I TOOK IT TO THE SHOP AND THEY SAID THAT THERE MIGHT BE A RECALL ON THIS SOON. POWERS STEERING WILL NOW COME ON INTERMITTENT. *TR
Incident date: Mar 5, 2014
THE 2008 MINI COOPER S STARTED MAKING THE INFAMOUS "DEATH RATTLE" NOISE. I TOOK IT TO A MECHANIC WHO SPECIALIZES IN IMPORTS. HE CHANGED THE OIL, WHICH WASN'T DUE FOR ANOTHER 2,000 MILES, AND HE CHANGED THE OIL FILTER. THE NOISE CONTINUED SO HE ADDED OIL STABILIZER TO ENSURE THAT OIL WAS BEING FILTERED. THE NOISE STILL PERSISTS AT START-UP, AND GOES AWAY AFTER THE CAR WARMS UP FOR A COUPLE MINUTES.... Read more
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Mar 26, 2014
Incident date: Nov 13, 2013
IN NOVEMBER THE DEALER INFORMED ME MY OIL FEED LINES TO THE TURBO WERE LEAKING AND WOULD NEED TO BE REPLACED SOON. AFTER DOING SOME RESEARCH I HAVE FOUND THE COUPLINGS THAT ATTACHES THESE LINES TO THE TURBO ARE DEFECTIVE. ON THE INTERNET THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE. THE DEALER SAYS THERE IS NOT A RECALL AND WILL COST APPROX: $1200.00. THE DEALER ALSO SAID THE NEW COUPLINGS ... Read more
MINI
COOPER S CLUBMAN
(2010) - POWER TRAIN
Mar 26, 2014
Incident date: Feb 17, 2014
MY FATHER PURCHASED A 2010 MINI COOPER CLUBMAN S IN LATE 2009. HE HAS MAINTAINED PROPER MAINTENANCE ON THE CAR SINCE DAY ONE. IN FEBRUARY 2014 HE GAVE THE CAR TO ME. THE CAR ONLY HAS 57,000 MILES ON IT AND WE NOTICED THAT THE TRANSMISSION WAS SLIPPING AND WE TOOK IT TO MINI OF LOUISVILLE. THEY HAD THE CAR FOR OVER 1 MONTH TO REPLACE THE VALVE BODY BECAUSE THE PART WAS ON NATIONAL BACKORDER. WE WER... Read more
Incident date: Feb 5, 2014
TL* THE CONTACT OWN A 2008 MINI COOPER. THE CONTACT STATED THAT SHE STARTED THE ENGINE AND BEFORE SHE COULD SHIFT INTO GEAR, THE ENGINE MADE A LOUD TAPPING NOISE BEFORE IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. U... Read more
MINI
COOPER S CONVERTIBLE
(2005) - POWER TRAIN
Mar 23, 2014
Incident date: Apr 1, 2013
THE TRANSMISSION IN THIS VEHICLE IS KNOWN TO BE DEFECTIVE BY MINI USA. THE CAR IS UNDRIVABLE AND UNSAFE AS THE TRANSMISSION COULD FAIL AT ANY TIME, STRANDING THE DRIVER OR CAUSING A FIRE. *TR
Incident date: Nov 20, 2013
I HAVE A PROBLEM WITH MY 2003 MINI COOPER POWER STEERING ITS LEAKING POWER STEERING FLUIDS ALL OVER THE BOTTOM OF THE VEHICLE AND SOMETIME I SMELL BURNING. *TR
Incident date: Jul 1, 2013
PASSENGER SEAT AIRBAG SENSOR HAS TRIGGERED THE RED AIRBAG LIGHT ON THE DASH BOARD INSTRUMENT CLUSTER. CURRENTLY I AM DRIVING A VEHICLE WITHOUT OPERATING AIRBAGS AS IT IS $1,000 FOR THE PART. IT WAS ALREADY REPLACED TWICE IN THE PAST UNDER WARRANTY. I READ THAT BMW JUST ISSUED A RECALL FOR THE PASSENGER SEAT AIRBAG SENSOR FOR THEIR CARS BUT NOT THE MINI WHICH IS OWNED BY BMW. HOPEFULLY I AM NO... Read more
Incident date: Mar 1, 2013
POWER STEERING FAILURE WHILE DRIVING. STEERING BECAME VERY DIFFICULT. PERSISTED UNTIL CAR WAS TURNED OFF FOR SEVERAL MINUTES. HAPPENED SPORADICALLY AFTERWARD, THEN DISAPPEARED FOR A COUPLE MONTHS. ISSUE RETURNED AND NOW AFFECTS THE CAR MOST OF THE TIME WHILE DRIVING. WILL HAPPEN UPON STARTING THE CAR, OR WHILE DRIVING. *TR
Incident date: Mar 20, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Incident date: Feb 1, 2014
MY 2006 MINI COOPER AIR BAG LIGHTS (PASSENGER SEAT LIGHT AS WELL AS DASH BOARD AIR BAG SYSTEM LIGHTS) ARE INTERMITTENTLY COMING ON AND STAYING ON WHEN I START MY MINI. THE DASHBOARD LIGHT APPARENTLY COMES ON WHEN A FAULT IS DETECTED IN THE AIRBAG SYSTEM, AND AS A RESULT THE SYSTEM IS DEACTIVATED. THIS IS VERY SERIOUS SINCE I'M NOW DRIVING IN A MINI COOPER WITH NO AIRBAG PROTECTION. THE SEAT LIG... Read more
Incident date: Feb 1, 2014
MY 2006 MINI COOPER AIR BAG LIGHTS (PASSENGER SEAT LIGHT AS WELL AS DASH BOARD AIR BAG SYSTEM LIGHTS) ARE INTERMITTENTLY COMING ON AND STAYING ON WHEN I START MY MINI. THE DASHBOARD LIGHT APPARENTLY COMES ON WHEN A FAULT IS DETECTED IN THE AIRBAG SYSTEM, AND AS A RESULT THE SYSTEM IS DEACTIVATED. THIS IS VERY SERIOUS SINCE I'M NOW DRIVING IN A MINI COOPER WITH NO AIRBAG PROTECTION. THE SEAT LIG... Read more
Incident date: Mar 3, 2014
THE DRIVER SIDE HEADED SEAT ONLY HEATS UP IN ONE SPOT AND BURNED MY LEG. I HAVE HAD TO DISCONTINUE USE OF THE HEATED SEAT AS I AM AFRAID OF IT CATCHING ON FIRE OR BURNING THROUGH THE SEAT INTO MY LEG. *TR
1 injured
Incident date: Mar 3, 2014
THE AUTOMATIC TRANSMISSION SEEMS VERY JERKY AND HESITANT. IT HAS DIED ON ME ONCE WHILE DRIVING AS IT STALLED OUT. I AM AFRAID THE TRANSMISSION IS CLOSE TO FAILURE. *TR
Incident date: Mar 16, 2014
I HEARD A LOUD HUMMING/SQUEALING TYPE SOUND--UNABLE TO TURN THE CAR'S STEERING WITHOUT GREAT EFFORT WHILE DRIVING DOWN A SIDE STREET AND PULLING INTO A PARKING SPOT. I HAD WONDERED WHERE THE SOUND WAS COMING FROM AND HAVING TO MAKE IT HOME I STRUGGLED TO KEEP THE CAR IN MY LANE AND MAKE LEFT TURNS AT INTERSECTIONS--MAKING IT HOME I NOTICED A DARK STAIN WHERE MY CAR WAS PARKED AND CHECKED THE STEER... Read more