Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jun 29, 2014
AIRBAG WARNING LIGHT APPEARED AND OVERHEAD LIGHT SIGNALED PASSENGER AIRBAG "OFF" EVEN THOUGH AN ADULT MALE (168 POUNDS) WAS SITTING IN THE SEAT. MULTIPLE EXPERIENCES OVER SEVERAL DAYS. NO MALFUNCTION OCCURRED WHEN THE SEAT WAS EMPTY, ONLY WHEN OCCUPIED BY A BONAFIDE ADULT. *TR
Incident date: Jun 26, 2014
TL* THE CONTACT OWNS A 2011 MINI COOPER. THE WHEN THE CONTACT CLOSED THE DRIVER SIDE DOOR, THE SUN ROOF DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,786.
Incident date: Jun 11, 2014
I WAS EXITING AN EXPRESSWAY AND WHILE ON THE RAMP COMING OFF, THE STEERING BECAME VERY UNRESPONSIVE AND HEAVY. IN DOING SOME RESEARCH ON THE INTERNET IT SOUNDS LIKE MY POWER STEERING PUMP HAS FAILED. *TR
MINI
COOPER CLUBMAN
(2008) - AIR BAGS
Jun 29, 2014
Incident date: Jun 25, 2014
AIR BAG WARNING LIGHT WENT OFF EVEN THOUGH THERE WAS NO ACCIDENT. NO ONE WAS SITTING IN THE PASSENGER SEAT, AND I (THE DRIVER), HAD MY BELT ON. I TRIED BUCKLING THE PASSENGER BELT, BUT THE LIGHT REMAINED ON. I THINK THIS IS A SAFETY ISSUE BECAUSE I DO NOT KNOW IF THE AIRBAG IS DEFECTIVE, OR WHETHER THERE IS A SENSOR PROBLEM, AND THE SEAT BELT AND AIRBAGS FOR THE PASSENGER ARE OPERABLE. THERE A... Read more
MINI
COOPER S CLUBMAN
(2009) - EXTERIOR LIGHTING
Jun 27, 2014
Incident date: Mar 9, 2014
THIS HAPPENED TWICE, THE FIRST TIME IT WAS COVERED UNDER THE WARRANTEE. I WAS DRIVING AT NIGHT AND HIT A POTHOLE. I NOTICED THAT MY LEFT FRONT HEADLIGHT WAS POINTED AT THE ROAD. WHEN I GOT HOME I NOTICED THAT THE HOLE ASSEMBLY INSIDE HAD BEEN DISENGAGED AND IS POINTED DOWN. THERE IS NO WAY TO ADJUST IT AND SINCE I WAS NOT COVERED BY THE WARRANTEE I DECIDED TO OPEN THE UNIT. I FOUND THAT THE SMAL... Read more
Incident date: Oct 14, 2006
DRIVING HOME FROM DEALERSHIP AFTER PURCHASING VEHICLE AND THE WINDSHIELD CRACKED. I THOUGHT I WAS JUST UNLUCKY AND A ROCK HIT THE WINDSHIELD. NOW I THINK THERE WAS NOT A ROCK INVOLVED. DEFECTIVE WINDSHIELD. *TR
Incident date: Apr 1, 2014
PASSENGER SEAT OCCUPANCY SENSOR STOP WORKING- CAUSING AIR BAG IN PASSENGER SEAT TO SHUT OFF. NO WAY TO OVERRIDE AND SEAT SENSOR COST OVER $1300 TO REPLACE. I UNDERSTAND THIS VERY COMMON WITH COOPERS IN THIS DATE RANGE. VERY SIMILAR SEAT SENSORS FOR THE BMW MODEL HAS BEEN RECALLED BUT NOT THE VERSION FOR THE MINI THAT IS FAILING. SEEMS LIKE DESIGN FLAW THAT SHOULD BE RECALLED. *TR
Incident date: Mar 24, 2014
I HAVE OR HAD A MINI COOPER S 2007 I GET A LETTER FROM THE DEALERSHIP THAT HAS A COST CHANGE WITHOUT AUXILIARY WATER PUMP ELECTRICAL PROBLEMS THAT CAN CAUSE FIRE WE APPROACH THE SELLER FOR US TO FIX THIS PROBLEM 06/04/12 TUBE NO VALUE SINCE IT WAS UNDER WARRANTY BUT CHANGING RIMS AND TIRES RECOMMENDED PIPE COST $ 1100 DOLLARS, THE COOPER HAD 121,985 MILES, A YEAR AND HALF PIPE THERMOSTAT HOUSING P... Read more
Fire
MINI
COOPER COUNTRYMAN
(2011) - ELECTRICAL SYSTEM
Jun 24, 2014
Incident date: Apr 19, 2011
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE TO REPAIR THE VEHICLE. THE AUTHORIZED DEALER REPLACED THE WATER PUMP, FUEL FILTER FOUR SETS OF BRAKE... Read more
MINI
COOPER COUNTRYMAN
(2011) - SERVICE BRAKES
Jun 24, 2014
Incident date: Apr 19, 2011
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE TO REPAIR THE VEHICLE. THE AUTHORIZED DEALER REPLACED THE WATER PUMP, FUEL FILTER FOUR SETS OF BRAKE... Read more
MINI
COOPER COUNTRYMAN
(2011) - VEHICLE SPEED CONTROL
Jun 24, 2014
Incident date: Apr 19, 2011
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE TO REPAIR THE VEHICLE. THE AUTHORIZED DEALER REPLACED THE WATER PUMP, FUEL FILTER FOUR SETS OF BRAKE... Read more
Incident date: Jun 23, 2014
DRIVING AT 40MPH AND SUDDENLY A NOISE/SLIGHT VIBRATION IN THE FRONT STARTED. STOPPED AT MECHANICS AND WAS ADVISED AND SHOWN THAT THE FRONT WHEEL BEARING WAS BAD. CONTACTED DEALERSHIP AND WAS TOLD THAT I MUST HAVE HIT SOMETHING TO CAUSE IT. THOUGH NO OTHER FRONT END COMPONENTS SHOW ANY DAMAGE. *TR
MINI
COOPER CONVERTIBLE
(2008) - AIR BAGS
Jun 24, 2014
Incident date: Jun 19, 2014
IT APPEARS THAT THE PASSENGER SEAT OCCUPIED SENSOR IS NOT WORKING. *TR
MINI
COOPER CONVERTIBLE
(2008) - SEATS
Jun 24, 2014
Incident date: Jun 19, 2014
IT APPEARS THAT THE PASSENGER SEAT OCCUPIED SENSOR IS NOT WORKING. *TR
Incident date: Jun 1, 2014
CATASTROPHIC FAILURE AND STALL ON THE HIGHWAY WITHOUT WARNING. NO ENGINE LIGHT OR WARNING LIGHTS. VEHICLE STOPPED AND STALLED AT HIGHWAY SPEEDS. VEHICLE HAD TO BE TOWED. NOT DRIVABLE. VERY DANGEROUS, NEARLY GOT HIT BY SEMI TRUCKS ON HIGHWAY AND OTHER VEHICLES. VERY UNSAFE. PROBLEM: NEEDED NEW CLUTCH AND FLYWHEEL @ COST OF $3000 PLUS TOWING. THIS IS THE 3RD TIME THAT THIS CAR HAS HAD CAT... Read more
Incident date: May 29, 2014
ON TWO OCCASIONS WHEN DRIVING, THE AUTO START AND STOP FUNCTION SHUT THE ENGINE OFF, WHERE I HAD TO PUT THE CAR IN PARK & RESTART IT. HAPPENED ONCE ON A FLAT SURFACE AND ONCE ON A DOWNHILL SLOP AT A STOP. ALSO, I'VE ONLY HAD THE CAR ONE MONTH AND THE DRIVETRAIN LIGHT CAME AND THE MINI SERVICE REPAIR SAYS IT WAS FAULT #20A503 WITH THE WATER PUMP. PLEASE ADVISE! *TR
Incident date: May 29, 2014
ON TWO OCCASIONS WHEN DRIVING, THE AUTO START AND STOP FUNCTION SHUT THE ENGINE OFF, WHERE I HAD TO PUT THE CAR IN PARK & RESTART IT. HAPPENED ONCE ON A FLAT SURFACE AND ONCE ON A DOWNHILL SLOP AT A STOP. ALSO, I'VE ONLY HAD THE CAR ONE MONTH AND THE DRIVETRAIN LIGHT CAME AND THE MINI SERVICE REPAIR SAYS IT WAS FAULT #20A503 WITH THE WATER PUMP. PLEASE ADVISE! *TR
Incident date: Jun 5, 2013
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. *TR
Incident date: Apr 1, 2010
AIRBAG SENSOR FAILURE IN PASSENGER SEAT. PASSENGER AIRBAG LIGHT IS ON. *TR
Incident date: Jun 18, 2014
GEAR SHIFTER FLEW OFF. THE ENTIRE ASSEMBLY ON THE MANUAL GEAR SHIFTER BECAME DETACHED AT HIGH SPEED. UNABLE TO DOWNSHIFT OR UP SHIFT! VERY DANGEROUS OCCURRENCE. FINALLY HAD TO PULL OVER ON INTERSTATE AND REATTACH THE GEAR SHIFTER. HAPPENED AGAIN SHORTLY AFTER. CAR NEEDS TO BE RECALLED IMMEDIATELY TO FIX THIS ISSUE. HAS HAPPENED TO CONSUMER REPORTS AS WELL, AND OTHER CAR MAGAZINES. SEVERAL INDIVIDU... Read more
Incident date: Jan 1, 2013
HAVE HAD A SEVERE RATTLING NOISE FROM ENGINE FOR SOME TIME NOW, RESEARCH SAYS THAT IT IS A FAULTY TIMING CHAIN TENSIONER PROBLEM. ALSO HAVE A LEAKING OIL SUPPLY LINE TO THE TURBO. BOTH PROBLEMS ARE MAJOR ISSUES FOR WHICH THERE HAS BEEN NO RECALLS FROM MINI. THESE ARE BOTH EXTREMELY EXPENSIVE REPAIRS WHICH I CAN NOT AFFORD.......THERE SHOULD BE RECALLS ON THESE PROBLEMS! PLEASE HELP..... *TR
MINI
COOPER S CLUBMAN
(2010) - POWER TRAIN
Jun 19, 2014
Incident date: Nov 27, 2013
2010 MINI CLUBMAN S TIMING CHAIN BROKE. SLOWED WITH NO POWER ACCELERATION. THEN NOTHING. INSTANTLY SHATTERED INTO PIECES. (PRODUCED "DEATH RATTLE" AND AND THEN SHATTERED.) *TR
Incident date: Mar 12, 2013
THERE IS A DEFECT IN THE DESIGN OF THE OIL LINE FEEDING THE TURBO CHARGING UNIT. OIL NOW LEAKS DIRECTLY ONTO THE TURBO CHARGER CAUSING LARGE DISCHARGES OF SMOKE AT LOWER (CITY) SPEEDS FROM THE HOOD. THE BURNED OIL SMOKE IS NOT VISIBLE AT HIGHWAY SPEEDS, ALTHOUGH ONCE ONE SLOWS DOWN FOR A RAMP THE SMOKE POURS OUT AGAIN. DUE TO THE HIGH RISK OF FIRE THE CAR IS NO LONGER PARKED IN OUR GARAGE. IT ... Read more
Incident date: Jun 8, 2014
MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR
Incident date: Jun 8, 2014
MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR
Incident date: Jun 17, 2014
GEAR SHIFT COMPLETELY BECAME DETACHED AT SPEED. TWO MAGAZINES HAVE HAD SAME ISSUE. THIS COULD EASILY CAUSE A FATAL ACCIDENT IF IT HAPPENED TO SOMEONE THAT ISN'T AS CALM AS MYSELF. CONSUMER REPORTS JUST HAD THIS SAME ISSUE HAPPEN. AFFECTS 2014 MINI COOPER HARDTOP MODELS, CHASSIS CODE F56. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/06/2014-MINI-COOPER-S-SHIFTER-COMES-OFF-WHILE-DRIVING/INDEX.HT... Read more
Incident date: Jun 9, 2014
I WAS DRIVING DOWN THE STREET AND WAS GOING TO MAKE A RIGHT TO TURN, SLOWED DOWN TO SAY HI TO MY ROOMMATE WHO WAS LEAVING AND WENT OUT OF GEAR WHEN I WENT BACK IN MY STEERING WAS EXTREMELY STIFF AND I COULD BARELY MOVE THE WHEEL. *TR
Incident date: Jun 12, 2014
ENGINE ALL OF A SUDDEN STARTS MAKING A RATTLING NOISE. TOOK IT IN TO DEALER, TIMING CHAIN GUIDES HAD BROKEN AND CHAIN WAS STRETCHED. WAS INFORMED THERE WAS A MINI CAMPAIGN ABOUT THIS BUT MY VEHICLE WAS NOT INCLUDED. EXPENSIVE REPAIR AND POTENTIALLY DANGEROUS SITUATION IF CHAIN HAD BROKEN. WAS INFORMED AFTER WORK WAS DONE THAT CLUTCH WAS BAD AS WELL. HAD DRIVEN THE VEHICLE THE DAY BEFORE WITHOUT IS... Read more
MINI
COOPER S CLUBMAN
(2010) - ENGINE
Jun 14, 2014
Incident date: Jun 13, 2014
MY 2010 COOPER CLUBMAN S RECENTLY HAD ITS TIMING CHAIN SUDDENLY AND WITHOUT WARNING FAIL. THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO MINI'S SUGGESTED MAINTENANCE SCHEDULE SINCE I FIRST PURCHASED IT. IN FACT, I WAS ON MY WAY TO A SCHEDULED SERVICING OF THE VEHICLE WHEN THE MOTOR FAILED. IT STARTED WITH A LOUD RATTLING NOISE FROM THE MOTOR, WHICH MADE THE CAR INTERMITTENTLY SOUND LIKE EITHER A DIE... Read more
MINI
COOPER S CLUBMAN
(2010) - UNKNOWN OR OTHER
Jun 14, 2014
Incident date: Jun 13, 2014
MY 2010 COOPER CLUBMAN S RECENTLY HAD ITS TIMING CHAIN SUDDENLY AND WITHOUT WARNING FAIL. THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO MINI'S SUGGESTED MAINTENANCE SCHEDULE SINCE I FIRST PURCHASED IT. IN FACT, I WAS ON MY WAY TO A SCHEDULED SERVICING OF THE VEHICLE WHEN THE MOTOR FAILED. IT STARTED WITH A LOUD RATTLING NOISE FROM THE MOTOR, WHICH MADE THE CAR INTERMITTENTLY SOUND LIKE EITHER A DIE... Read more
Incident date: Apr 8, 2014
BOUGHT MINI COOPER IN 09/13. SINCE THEN THE WATER PUMP NEEDED TO BE REPLACED. TIMING CHAIN NEEDS TO BE REPLACED. ONLY DRIVEN THE CAR 9 MONTHS. I HAVE SPENT CONSIDERABLE AMOUNT OF MONEY ON THIS CAR AND HAVEN'T DRIVEN IT A YEAR YET. IT ONLY HAS 8600 MILES ON IT. *JS
Incident date: Jun 12, 2014
ENGINE ALL OF A SUDDEN STARTS MAKING A RATTLING NOISE. TOOK IT IN TO DEALER, TIMING CHAIN GUIDES HAD BROKEN AND CHAIN WAS STRETCHED. WAS INFORMED THERE WAS A MINI CAMPAIGN ABOUT THIS BUT MY VEHICLE WAS NOT INCLUDED. EXPENSIVE REPAIR AND POTENTIALLY DANGEROUS SITUATION IF CHAIN HAD BROKEN. WAS INFORMED AFTER WORK WAS DONE THAT CLUTCH WAS BAD AS WELL. HAD DRIVEN THE VEHICLE THE DAY BEFORE WITHOUT IS... Read more
Incident date: Jul 25, 2012
38,000 MILES: AIR BAG WARNING LIGHT FOR PASSENGER SIDE SEAT STAYS ILLUMINATED. AIR BAG WARNING LIGHT REMAINS ON AFTER VEHICLE HAS STARTED AND DOES NOT TURN OFF. 54,900 MILES: AISIN AUTOMATIC TRANSMISSION - AUTOMATIC TRANSMISSION FAILED THEREBY MAKING THE CAR INOPERABLE. THE CAR SHOWED SIGNS OF GEAR CHANGE SLIPPING BETWEEN 2ND AND 3RD GEARS. TRANSMISSION DIAGNOSIS, CATASTROPHIC FAILURE OF MA... Read more
Incident date: Jul 25, 2012
38,000 MILES: AIR BAG WARNING LIGHT FOR PASSENGER SIDE SEAT STAYS ILLUMINATED. AIR BAG WARNING LIGHT REMAINS ON AFTER VEHICLE HAS STARTED AND DOES NOT TURN OFF. 54,900 MILES: AISIN AUTOMATIC TRANSMISSION - AUTOMATIC TRANSMISSION FAILED THEREBY MAKING THE CAR INOPERABLE. THE CAR SHOWED SIGNS OF GEAR CHANGE SLIPPING BETWEEN 2ND AND 3RD GEARS. TRANSMISSION DIAGNOSIS, CATASTROPHIC FAILURE OF MA... Read more
MINI
COOPER COUNTRYMAN
(2011) - AIR BAGS
Jun 13, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,000.
Incident date: May 29, 2014
WHILE DRIVING EAST ON SHERIDAN DR. IN THE TOWN OF TONAWANDA, I EXPERIENCED A COMPLETE FAILURE OF THE POWER STEERING. I WRESTLED WITH THE CAR FOR THE REST OF THE DAY, AND WHEN I GOT HOME, I HEARD THAT THE POWER STEERING COOLING FAN WAS RUNNING CONTINUOUSLY, EVEN THOUGH THE CAR WAS SHUT OFF IN THE DRIVEWAY. I ASSUMED IT WOULD STOP EVENTUALLY, BUT WAS WRONG AND RETURNED TO A TOTALLY DEAD BATTERY. ... Read more
Incident date: May 6, 2014
AFTER BUYING THIS VEHICLE, DROVE ABOUT 30 OR SO MILES....WHILE SLOWING DOWN NOTICED THE CAR HAD SHUT OFF. NO WARNINGS, NO LIGHTS, NO NOISES....CAR WOULD NOT CRANK. LEFT ME STRANDED IN MIDDLE OF FOUR LANE HIGHWAY. TOWED THE VEHICLE TO MINI WHERE I WAS TOLD A VACUUM PUMP WENT OUT. DUE TO THIS NOT COVERED UNDER WARRANTY (EXTENDED) NOW IM TOLD HAVE TO PAY 8000 FOR AN ENGINE. THIS ISSUE SHOULD BE RESOL... Read more
Incident date: May 23, 2014
I WAS DRIVING AT HIGHWAY SPEED WHEN WITHOUT WARNING THE CAR LOST PARTIAL POWER AND THE ENGINE LIGHT CAME ON AND BEGAN FLASHING. I PULLED OVER TO THE ROADSIDE AND TURNED THE ENGINE OFF. I LOOKED AT THE OWNER'S MANUAL TO SEE WHAT THE FLASHING ENGINE LIGHT INDICATES. NOTHING DEFINITIVE WAS STATED IN THE MANUAL, SO I STARTED THE ENGINE AND DROVE IT TO MY HOME ABOUT 10 MILES UNDER PARTIAL POWER. I ... Read more
Incident date: May 24, 2014
DRIVING IN 2ND GEAR (MANUAL TRANSMISSION) AND THE CAR BRAKES EVERYTHING LOCKED UP SKIDDING TO AN IMMEDIATE, VIOLENT STOP THAT SQUEALED THE TIRES AND MADE SMOKE, OIL EVERYWHERE ON THE ROAD, ENGINE STILL RUNNING FINE. SCARY, COULD NOT EVEN PUSH THE CAR OFF THE ROAD BECAUSE IT WAS STUCK IN GEAR. WARRANTY COMPANY TOWED IT TO A MINI DEALER IN VALENCIA, CA. TWO WEEKS LATER, THEY GRANTED WARRANTY WORK H... Read more
Incident date: Feb 16, 2011
THE FOLLOWING REPORTS ARE FROM: ORLANDO MINI 350 S. LAKE DESTINY DRIVE ORLANDO, FL 32810 (407) 835-2727 INCIDENT 1 @ 47,603 MILES: SERVICE ADVISOR [XXX]. [XXX] FOUND TIMING CHAIN RATTLE "NOISE AT IDLE UP TO 2,100 RPM. NOISE IS A RATTLE UNDER VALVE COVER NEAR CYL 1. INTERROGATED FAULT MEMORY, NO FAULTS. FOUND NOISE TO BE RELATED TO VALVE-TRAIN. PERFORMED STEPS OUTLINED IN BULLETIN 11... Read more
Incident date: Jun 2, 2014
I GOT IN MY VEHICLE AND SHUT THE DOOR. I TURN THE KEY TO ON, THE LOCKS WENT DOWN (LOCKS USUALLY GO DOWN WHEN CAR IS IN GEAR AND MOVING) I TURNED THE KEY FURTHER TO START THE ENGINE AND NOTHING HAPPENED. THE DOOR WOULD NOT OPEN, THE WINDOWS WOULD NOT GO DOWN, THE SUN ROOF WOULD NOT OPEN, THE FOB WOULD NOT WORK, AT THAT POINT I WAS LOCKED IN MY CAR. I HAD TO KICK OUT THE WINDOW TO GET OUT OF MY C... Read more
Incident date: May 1, 2014
RADIO NOT WORKING, FIRST THE CD PLAYER STOPPED WORKING APPROXIMATELY ONE MONTH PREVIOUSLY. THEN THE RADIO STARTED TO GO IN AND OUT OF SERVICE. SOMETIMES WORKING AND THEN NOT WORKING. IT HAS A MIND OF ITS OWN, THE REPLACEMENT COST IS 1000.00. WHEN THE INCIDENT FIRST STARTED WAS AT ABOUT 41,000 MILES AND WHEN I TOOK IT IN WAS 45,000 MILES. *TR
Incident date: May 1, 2014
RADIO NOT WORKING, FIRST THE CD PLAYER STOPPED WORKING APPROXIMATELY ONE MONTH PREVIOUSLY. THEN THE RADIO STARTED TO GO IN AND OUT OF SERVICE. SOMETIMES WORKING AND THEN NOT WORKING. IT HAS A MIND OF ITS OWN, THE REPLACEMENT COST IS 1000.00. WHEN THE INCIDENT FIRST STARTED WAS AT ABOUT 41,000 MILES AND WHEN I TOOK IT IN WAS 45,000 MILES. *TR
Incident date: May 4, 2014
I WAS DRIVING IN A THREE LANE HIGHWAY WHEN THE ENGINE STOPPED SUDDENLY AND WOULD NOT RESTART. THE 2008 MINI COOPER S WAS TOWED TO A LOCAL MINI DEALER. I WAS INFORMED THAT THE TIMING CHAIN HAD BROKEN BECAUSE THE TIMING CHAIN TENSIONER HAD COLLAPSED. MINI USA INFORMED ME THAT THERE WAS A RECALL FOR THE TENSIONER WHICH MY CAR QUALIFIED FOR AND IF THE DEALER COULD STATE THAT WAS THE CAUSE THE ENGINE ... Read more
MINI
COOPER CONVERTIBLE
(2006) - ELECTRICAL SYSTEM
Jun 2, 2014
Incident date: Jun 1, 2012
PASSENGER SEAT AIR BAG WARNING INDICATOR SHOWS AIR BAG DISABLED INTERMITTENTLY, EVEN WHEN SEAT IS OCCUPIED BY FULL SIZED ADULT (OVER 140 POUNDS). THIS MEANS MY PASSENGER IS AT RISK OF SEVERE INJURY IN CASE OF CRASH, AS THE AIR BAG IS DISABLED. IN ADDITION TO THE ABOVE, THE LIGHT IS OFF AND ON INTERMITTENTLY EVEN WHEN THE SEAT IS NOT OCCUPIED. DITTO IF A 5 POUND LUNCH BOX IS ON THE SEAT. ... Read more
MINI
COOPER CONVERTIBLE
(2006) - SEATS
Jun 2, 2014
Incident date: Jun 1, 2012
PASSENGER SEAT AIR BAG WARNING INDICATOR SHOWS AIR BAG DISABLED INTERMITTENTLY, EVEN WHEN SEAT IS OCCUPIED BY FULL SIZED ADULT (OVER 140 POUNDS). THIS MEANS MY PASSENGER IS AT RISK OF SEVERE INJURY IN CASE OF CRASH, AS THE AIR BAG IS DISABLED. IN ADDITION TO THE ABOVE, THE LIGHT IS OFF AND ON INTERMITTENTLY EVEN WHEN THE SEAT IS NOT OCCUPIED. DITTO IF A 5 POUND LUNCH BOX IS ON THE SEAT. ... Read more
MINI
COOPER CONVERTIBLE
(2006) - AIR BAGS
Jun 2, 2014
Incident date: Jun 1, 2012
PASSENGER SEAT AIR BAG WARNING INDICATOR SHOWS AIR BAG DISABLED INTERMITTENTLY, EVEN WHEN SEAT IS OCCUPIED BY FULL SIZED ADULT (OVER 140 POUNDS). THIS MEANS MY PASSENGER IS AT RISK OF SEVERE INJURY IN CASE OF CRASH, AS THE AIR BAG IS DISABLED. IN ADDITION TO THE ABOVE, THE LIGHT IS OFF AND ON INTERMITTENTLY EVEN WHEN THE SEAT IS NOT OCCUPIED. DITTO IF A 5 POUND LUNCH BOX IS ON THE SEAT. ... Read more
Incident date: Nov 20, 2013
AIR BAG LIGHT CAME ON AFTER SMALL PASS USED THE SEAT AND DID NOT GO OFF. AFTER THAT THE LIGHT WOULD GO OFF FOR A WHILE AND THEN COME BACK ON. I HAD IT LOOKED BY MY MECHANIC AND WAS TOLD IT WAS THE SEAT MAT. HE CLEARED THE LIGHT AND IT LASTED FOR A COUPLE OF WEEKS. THE COST OF THE PART TO HIM WAS 1400.00 PLUS LABOR. I RECEIVED A SAFETY RECALL FOR THE SAME PROBLEM FOR MY 2006 BMW. I RECEIVED... Read more
MINI
COOPER CONVERTIBLE
(2007) - AIR BAGS
Jun 1, 2014
Incident date: Jun 1, 2009
THE PASSENGER SEAT AIR BAG SENSOR TURNS OFF THE AIR BAGS BECAUSE OF A DEFECTIVE MAT SENSOR IN THE PASSENGER SEAT. THIS IS A SAFETY ISSUE BECAUSE THE AIR BAGS WILL NOT DEPLOY WITH A PASSENGER. MINI HAS A VERY EXPENSIVE FIX TO REPLACE THE SENSOR AT ABOUT $1200. HUNDREDS OF MINI OWNERS COMPLAIN ABOUT THIS PROBLEM AND MINI WILL NOT FIX IT. BMW ISSUED A RECALL FOR THE SAME PART. *TR
MINI
COOPER CONVERTIBLE
(2007) - AIR BAGS
May 30, 2014
Incident date: May 30, 2014
THE AIR BAG LIGHT COMES ON AND THE PASSENGER AIR BAG LIGHT IS ALSO ON EVEN IF THERE IS A PASSENGER SEATING. THIS IS A DEFECTIVE PART (POSSIBLY THE AIRBAG WEIGHT SENSOR) ITS JUST A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED IF THE AIRBAGS DO NOT DEPLOY. A RECALL WAS ISSUED FOR THE SAME PROBLEM FOR THE 02-06 MODELS AND THIS RECALL SHOULD BE EXTENDED FOR LATER MODELS. *TR