Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Nov 4, 2014
AIRBAG AND SEATBELT LIGHT REMAIN ON IN THE VEHICLE. I WILL NOT PAY THE OUTRAGEOUS AMOUNT OF MONEY THE DEALERSHIP WANTS THE FIX OR REPLACE WHATEVER IS WRONG WITH IT. MAYBE ILL BE THE FIRST PERSON INJURED BECAUSE OF THIS FAULT THAT A RECALL ACTUALLY IS ISSUED FOR THIS DEFECT. *TR
Incident date: Nov 3, 2014
THE AIRBAG SENSOR LIGHT CAME ON FOR NO APPARENT REASON. IT IS REALLY UNFAIR FOR ME AS CONSUMER IF I HAVE TO REPAIR A FACTORY DEFECT BECAUSE THERE IS NO RECALL. *TR
Incident date: Nov 30, 2012
THE AIR BAG WARNING LIGHT CAME ON FOR THE PASSENGER SIDE SEAT. THE BMW DEALER SAID THAT THE SEAT SENSOR WAS FAULTY. *TR
Incident date: Sep 1, 2014
I WAS DRIVING MY MINI COOPER ON I-95 WHEN THE I NOTICED A VERY STRONG BURNING SMELL AND THE CLUTCH WAS GIVING ME DIFFICULTY CHANGING GEARS. AS I WAS GETTING OFF I-95 THE GEARS WERE NOT RESPONDING AND THE CAR BEGAN TO SLOW DOWN. I GOT OFF I-95 AND JUST MADE IT TO A MAIN BLVD. WHEN THE CLUTCH GAVE OUT AND THE CAR WOULD NOT MOVE. I COULD SEE THE CARS IN THE REAR VIEW MIRROR COMING AT FULL SPEED AN... Read more
MINI
COOPER COUNTRYMAN
(2013) - VISIBILITY:SUN/MOON ROOF ASSEMBLY
Nov 4, 2014
Incident date: Nov 1, 2014
WE WERE DRIVING AROUND 70 MPH IN THE HOV LANE OF OUR HIGHWAY WITH OUR DOG IN THE BACK SEAT. A SUDDEN EXPLOSIVE NOISE (SOUNDED LIKE GUNFIRE) AND THE REAR SUNROOF EXPLODED ALL OVER OUR DOG AND REAR SEAT. *TR
Incident date: Nov 1, 2014
WAS ABOUT TO PARK MY CAR AND ALL OF SUDDEN THE STEERING BEGAN FEELING TIGHT. IT SEEMS THAT ALL ASSISTANCE WITH THE POWER STEERING WAS LOST. UPON INVESTIGATION OVER THE INTERNET IT SEEMS THAT THE POWER STEERING PUMP IS BLOWN. FORTUNATELY, I WAS NOT DRIVING FAST,BUT THIS CAN CAUSE A POTENTIAL FATAL INJURY. *TR
Incident date: Oct 1, 2014
AIRBAG PASSENGER SEAT SENSOR IS BAD $1500 TO REPAIR AND NO GUARANTEE IT WILL WORK CORRECTLY IN THE FUTURE. WHY HASN'T THIS BEEN RECALLED??? BMW WHO OWNS MINI COOPER RECALLED THIS SENSOR FOR THEIR CARS BUT WHY NOT THE COOPERS? I'M SO ANGRY THAT THEY COULD CARE LESS ABOUT MY FAMILIES SAFETY. AUTOMOBILES ARE REQUIRED TO HAVE AIRBAG SYSTEMS BUT THEY AREN'T REQUIRED TO WORK PROPERLY?? *TR
Incident date: Oct 1, 2014
AIRBAG PASSENGER SEAT SENSOR IS BAD $1500 TO REPAIR AND NO GUARANTEE IT WILL WORK CORRECTLY IN THE FUTURE. WHY HASN'T THIS BEEN RECALLED??? BMW WHO OWNS MINI COOPER RECALLED THIS SENSOR FOR THEIR CARS BUT WHY NOT THE COOPERS? I'M SO ANGRY THAT THEY COULD CARE LESS ABOUT MY FAMILIES SAFETY. AUTOMOBILES ARE REQUIRED TO HAVE AIRBAG SYSTEMS BUT THEY AREN'T REQUIRED TO WORK PROPERLY?? *TR
Incident date: Oct 1, 2014
AIRBAG PASSENGER SEAT SENSOR IS BAD $1500 TO REPAIR AND NO GUARANTEE IT WILL WORK CORRECTLY IN THE FUTURE. WHY HASN'T THIS BEEN RECALLED??? BMW WHO OWNS MINI COOPER RECALLED THIS SENSOR FOR THEIR CARS BUT WHY NOT THE COOPERS? I'M SO ANGRY THAT THEY COULD CARE LESS ABOUT MY FAMILIES SAFETY. AUTOMOBILES ARE REQUIRED TO HAVE AIRBAG SYSTEMS BUT THEY AREN'T REQUIRED TO WORK PROPERLY?? *TR
Incident date: Sep 1, 2014
THE AIR BAG LIGHTS BEGAN ILLUMINATING INTERMITTENTLY ON MY 2007 MINI COOPER WITH 48,000 MILES. UPON MY MECHANIC SCANNING THE COMPUTER WE FOUND THAT THE PASSENGER SIDE AIR BAG SENSOR IS OUT OF THE SEAT. THE ONLY FIX IS TO REPLACE THE ENTIRE PASSENGER SEAT CUSHION (COST: $1500). I GOOGLED "MINI COOPER AIR BAG LIGHT" ' AND FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM ON MANY DIFFERENT MODEL YEARS... Read more
Incident date: Oct 15, 2014
POWER STEERING ABRUPTLY STOPPED WORKING WHILE CORNERING CAUSING DRIVER TO USE HEAVY MANUAL FORCE TO CORNER THE VEHICLE THRU A TRICKY VIADUCT TRAIN BRIDGE PASSAGEWAY. WHILE MIDWAY INTO THE TURN, THE POWER STEERING ABRUPTLY "KICKED BACK ON" CAUSING THE STEERING WHEEL TO TURN VIOLENTLY ACROSS LANE AND NEARLY INTO CORNER OF CEMENT WALL HOLDING UP OVERHEAD TRAIN BRIDGE. OTHER CARS WERE MISSED, AND DR... Read more
Crash
Incident date: Sep 8, 2014
PASSENGER SIDE SEAT WEIGHT SENSOR WENT BAD. SRS LIGHT ILLUMINATED. $1,500 TO HAVE DEALER REPAIRED. CAR IS NOT REPAIRED YET. *TR
Incident date: Sep 8, 2014
PASSENGER SIDE SEAT WEIGHT SENSOR WENT BAD. SRS LIGHT ILLUMINATED. $1,500 TO HAVE DEALER REPAIRED. CAR IS NOT REPAIRED YET. *TR
Incident date: Oct 23, 2014
A "POP" WAS HEARD WHEN I WAS DRIVING MY VEHICLE ON I95. I WAS ABLE TO PULL OVER TO THE SIDE CONSIDERING WHEN THE "POP" OCCURRED, MY MINI LOST POWER. AS I WAS PULLED OVER, THE VEHICLE BURST INTO FLAMES. *TR
Fire
Incident date: Oct 4, 2014
ONCE YOU SEARCH THE 'DEATH RATTLE' ON GOOGLE, YOU CAN GET LOTS OF INFO ABOUT WHAT IS GOING ON AND THE DEATH RATTLE IS REALLY COMMON ON THE R56. IT IS REALLY A COMMON PROBLEM AND MINI SHOULD TAKE THE RESPONSIBILITY OF THAT. *TR
Incident date: Oct 8, 2012
MINI USA WAS WELL AWARE OF THE MASSIVE TIMING CHAIN PROBLEM (AFFECTING 500,000 MINI COOPERS),BUT REFUSED TO FIX IT BECAUSE IT WAS OUT OF WARRANTY. I'VE COMPLAINED OF THE CANTANKEROUS RATTLE DURING A COLD START WHICH WAS CLEARLY RELATED TO THE FAILING TIMING CHAIN DUE TO A DEFECTIVE AND POORLY DESIGNED TIMING CHAIN TENSIONER. (APPARENTLY MINI HAS COME OUT WITH A NEW ONE DUE TO THIS PROBLEM). THE... Read more
Incident date: Oct 1, 2009
AROUND THIS TIME MY AIRBAG INDICATOR LIGHT BEGAN COMING ON INTERMITTENTLY. THE DEALER WAS ASKED ABOUT THIS DURING MY SERVICE VISIT (OCT 2009) AND I WAS TOLD THAT TO INVESTIGATE THE PASSENGER SEAT SENSOR WOULD BE OVER $100 IN LABOR AS IT WOULD REQUIRE REMOVING THE SEAT. I DECLINED THE SERVICE. WITHIN THE LAST YEAR THE AIRBAG LIGHT HAS REMAINED ON PERMANENTLY EVEN WITH PASSENGERS IN THE SEAT. I'... Read more
MINI
COOPER CLUBMAN
(2008) - AIR BAGS
Oct 21, 2014
Incident date: Oct 10, 2014
DRIVING WITH AN ADULT IN THE PASSENGER SEAT, THE "PASSENGER SIDE AIRBAG IS OFF" LIGHT TURNED ON. AFTER SHIFTING IN THE SEAT THE LIGHT TURNED OFF. THIS HAS HAPPENED SEVERAL TIMES. THIS IS AN ISSUE WITH THE AIRBAG MAT AND IS A COMMON PROBLEM FOR MINIS. HAVE ALSO REPORTED THIS PROBLEM WITH A 2005 MINI COOPER. READING ONLINE NUMEROUS OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS. KEEP WAITING FOR A RECALL ... Read more
Incident date: Sep 12, 2013
ENGINE TIMING CHAIN RATTLE. *TR
Incident date: Sep 12, 2013
ENGINE TIMING CHAIN RATTLE. *TR
MINI
COOPER S CLUBMAN
(2008) - ENGINE
Oct 19, 2014
Incident date: Oct 1, 2014
WHILE DRIVING HOME ON SECONDARY ROAD, A LOUD ENGINE NOISE STARTED AND THE ENGINE LIGHT CAME ON BLINKING. I PULLED OVER AND HAD CAR TOWED TO MY GARAGE. THE DIAGNOSIS WAS THAT THE TIMING CHAIN TENSIONER BROKE AND HAD TO BE REPAIRD. THIS WAS DONE FOR A COST OF $567.97. IN RESEARCHING INFORMATION ABOUT THIS, IT APPEARS MANY OWNERS HAVE HAD THE SAME PROBLEM. I AM FILING THIS COMPLAINT IN HOPES THAT... Read more
Incident date: Mar 5, 2014
WHILE DRIVING MY MINI COOPER ON A MAJOR ROAD IN HEAVY TRAFFIC MY MINI COOPER EXPERIENCED A COMPLETE LOSS OF POWER TO THE WHEELS (SUDDEN TRANSMISSION FAILURE). MY ONLY OPTION TO AVOID BEING REAR-ENDED WAS TO STEER THE CAR OFF THE ROAD ( WITH THE REMAINING FORWARD MOMENTUM INTO A FAST FOOD PARKING LOT IN ORDER TO AVOID BEING INVOLVED IN AN ACCIDENT. DESCRIPTION OF FAILED COMPONENT/AFFECTED PART: M... Read more
Incident date: Jan 1, 2010
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT SENSOR MAT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MINI
COOPER S CONVERTIBLE
(2007) - STEERING
Oct 16, 2014
Incident date: Oct 17, 2012
DRIVING ON THE FREEWAY AND MY POWER STEERING SUDDENLY GOES OUT, ALMOST HIT 2 CARS TRYING TO GET OFF FREEWAY. PARKED THE CAR FOR A FEW MINUTES, STARTED IT BACK UP AND STEERING WAS WORKING AGAIN. THIS HAS NOW HAPPENED HALF A DOZEN TIMES. I WANT TO KNOW HOW TO GET THIS REPAIRED WITHOUT IT COSTING ME $$$$. I FEEL THIS IS A MAJOR PROBLEM THAT THE COMPANY SHOULD TAKE CARE OF. *TR
Incident date: Jan 9, 2014
LA TRANSMISION ESTA FALLANDO,CUANDO LLEGA A LAS 2100 RPM EL SIGUIENTE CAMBIO O SEA LA 4TA CAMBIO NO ENTRA O TARDA EN ENTRAR LO Q PASA ES ENTONCES SUBEN LAS RPM Y SE ACELERA EST ES CONSTANTE ,EN LAS PRIMEROS MINUTOS TRABAJA BIEN LUEGO DE UNOS CUANTOS MINUTOS DE RODAR ESQUE COMIENZA A MOLESTAR NECESITA ARREGLO INMEDIATO. *TR
MINI
COOPER CONVERTIBLE
(2006) - STEERING
Oct 13, 2014
Incident date: Feb 20, 2014
FEBRUARY OF 2014 DRIVING MY 2006 CONVERTIBLE ON CURVY HIGHWAY AT 50 MPH. LOUD SHRIEKING NOISE AND THEN STEERING BECAME VERY DIFFICULT TO TURN. TOWED TO MECHANIC. HAD STEERING PUMP & FAN REPLACED. TOTAL COST $1,038.54. 2005 MINI'S HAVE BEEN RECALLED FOR THIS EXACT DEFAULT. CALLED MINI AND THEY WILL NOT REIMBURSE ME BECAUSE MINE IS A 2006. HOWEVER, MY MINI WAS MADE IN 2005. *TR
Incident date: Sep 17, 2014
POWER STEERING SYSTEM FIRE. *TR
Fire
Incident date: Sep 17, 2014
POWER STEERING SYSTEM FIRE. *TR
Fire
Incident date: Mar 18, 2014
THE DEALER INFORMED ME MY OIL FEED LINES TO THE TURBO WERE LEAKING AND WOULD NEED TO BE REPLACED SOON. AFTER DOING SOME RESEARCH FOUND THE COUPLINGS THAT ATTACHES THESE LINES TO THE TURBO ARE DEFECTIVE. THE DEALER SAYS THERE IS NOT A RECALL AND WILL COST APPROX: $1200.00. THE DEALER INSTALLED A TURBO SHIELD TO HELP WITH THE HEAT THAT IS CAUSING THE LINE TO PREMATURELY FAIL. WITH SO MANY AFFECTED S... Read more
Incident date: Mar 18, 2014
THE DEALER INFORMED ME MY OIL FEED LINES TO THE TURBO WERE LEAKING AND WOULD NEED TO BE REPLACED SOON. AFTER DOING SOME RESEARCH FOUND THE COUPLINGS THAT ATTACHES THESE LINES TO THE TURBO ARE DEFECTIVE. THE DEALER SAYS THERE IS NOT A RECALL AND WILL COST APPROX: $1200.00. THE DEALER INSTALLED A TURBO SHIELD TO HELP WITH THE HEAT THAT IS CAUSING THE LINE TO PREMATURELY FAIL. WITH SO MANY AFFECTED S... Read more
Incident date: Sep 10, 2014
THE POWER STEERING ON MY 2005 MINI COOPER FAILED WHILE I WAS DRIVING THE CAR. FORTUNATELY I WAS TRAVELING AT A SLOW RATE OF SPEED WHEN THIS INCIDENT OCCURRED. I HAVE DISCOVERED THAT THIS IS NOT AN UNCOMMON PROBLEM IN A MINI AND THAT MINI IS WELL AWARE OF THE PROBLEM. THIS PART IS READILY AVAILABLE IN ALL DEALERSHIPS AND PARTS STORE INVENTORIES. IT IS MY UNDERSTANDING THROUGH READING DISCUSSION ON ... Read more
Incident date: Oct 20, 2011
I HAVE CONTACTED MINI USA OVER THE PAST 3 YEARS ON OUR PASSENGER SEAT BELT WARNING COMING ON AND NOT GOING OFF. I HAVE RESEARCHED AND FOUND THAT MULTIPLE MINI OWNERS FROM 2006 ON UP AND BMW OWNERS HAVE HAD THE SAME PROBLEM. IN 2006 MINI DID A RECALL AND ALSO DID A RECALL ON THE BMW MODELS BUT ARE NOW PLAYING GAMES AND HAVE OFFERED TO DROP THE 1600 FEE TO 800 DOLLARS. I'M UPSET TO THINK THAT THEY ... Read more
Incident date: Sep 22, 2014
LOUD WHINE FROM POWER STEERING PUMP. *TR
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Oct 1, 2014
Incident date: Sep 28, 2014
TURBO OIL LINE LEAK, DEALER WANTS $3300 TO REPAIR. *TR
Incident date: Aug 28, 2014
LEADING UP TO INCIDENT CAR WASN'T SHIFTING SMOOTHLY AND WOULD BECOME STUCK I THIRD GEAR WITH YELLOW GEAR LIGHT WITH EXCLAMATION ILLUMINATED. IF YOU STOP AND TURN ENGINE OFF THEN START AGAIN THE LIGHT TURNS OFF AND CAR DRIVES NORMAL. YESTERDAY THE CAR SLAMMED INTO PARK WHILE DRIVING 25MPH. GEAR SELECTOR WAS IN DRIVE THE WHOLE TIME. YELLOW GEAR LIGHT CAME ON WITH EXCLAMATION MARK AND TRIP COMPUTER S... Read more
Incident date: Sep 16, 2014
REPORTING SERIOUS RECALLABLE SAFETY ISSUE WITH MINI COOPER AIR BAG SYSTEM! MY DEALER JUST CALLED TO TELL ME THE ENTIRE PASSENGER SEAT MUST BE REPLACED AT AT A COST OF OVER $2500. THERE IS A SHORT IN THE AIRBAG SENSOR IN THE PASSENGER SEAT. I BELIEVE THIS IS A DEFECTIVE COMPONENT SAFETY EQUIPMENT ISSUE THAT SHOULD BE FIXED UNDER A RECALL OR EXTENDED WARRANTY. "PASSENGER AIRBAG OFF" INDICATO... Read more
Incident date: Aug 13, 2014
CAR SEVERELY OVERHEATED. MELTED COOLANT SYSTEM MANIFOLD AND HOSING PIPE. REPAIR COST $1,100+. DAYS LATER CRACK IN WATER PUMP GREW. IMMEDIATE CAR MALFUNCTION OCCURRED RESULTING IN TOWING THE CAR TO MT LAUREL MINI. THEIR ASSESSMENT WAS THAT COOLANT WAS FOUND ON THE DIPSTICK OF THE ENGINE OIL. RECOMMENDED A NEW ENGINE. CURRENTLY FIGHTING TO HAVE COMPANY COVER ALL COSTS AND DAMAGES. *TR
Incident date: May 16, 2012
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Sep 23, 2014
AIR BAG MALFUNCTION LIGHT WENT ON AND STAYED ON. IT DID GO OFF WHEN A PASSENGER SAT IN THE SEAT. SENSOR SWITCH HAD TO BE REPLACED, A COSTLY JOB. SEAT WAS REPLACED. THE ONLY WAY I RECOGNIZED THE ERROR WAS WHEN THERE WAS NO PASSENGER. I FEEL THAT IF I ALWAYS DROVE WITH A PASSENGER I WOULD NOT HAVE KNOWN OF THE MALFUNCTION. THIS PROBLEM IS NOT UNKNOWN TO THE MANUFACTURER AS IT HAS BEEN DISCUSSED ON ... Read more
Incident date: Sep 16, 2014
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHEN THE VEHICLE MADE A RIGHT TURN AT 50 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO GET THE STEERING WHEEL TO STRAIGHTEN. THE DEALER STATED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Incident date: Apr 22, 2014
MY CAR STARTED TO ACT FUNNY. ALMOST SOUNDING LIKE IT WAS SUFFOCATING. IT WOULD DIE ABOUT TEN TO FIFTEEN TIMES EVERY MORNING BEFORE I WOULD FINALLY GET THE CAR STARTED. IT WOULD SHUT OFF WHEN I STOPPED AT INTERSECTIONS. THE ONLY TIME IT RAN DECENT WAS WHEN I WAS DRIVING HIGHWAYS SPEEDS FOR 20 MINUTES OR MORE. I CHANGED OUT FILTERS, SPARK PLUGS, AND FLUIDS BUT NONE OF IT CHANGED THE WAY IT WAS R... Read more
Incident date: Apr 22, 2014
MY CAR STARTED TO ACT FUNNY. ALMOST SOUNDING LIKE IT WAS SUFFOCATING. IT WOULD DIE ABOUT TEN TO FIFTEEN TIMES EVERY MORNING BEFORE I WOULD FINALLY GET THE CAR STARTED. IT WOULD SHUT OFF WHEN I STOPPED AT INTERSECTIONS. THE ONLY TIME IT RAN DECENT WAS WHEN I WAS DRIVING HIGHWAYS SPEEDS FOR 20 MINUTES OR MORE. I CHANGED OUT FILTERS, SPARK PLUGS, AND FLUIDS BUT NONE OF IT CHANGED THE WAY IT WAS R... Read more
Incident date: Apr 22, 2014
MY CAR STARTED TO ACT FUNNY. ALMOST SOUNDING LIKE IT WAS SUFFOCATING. IT WOULD DIE ABOUT TEN TO FIFTEEN TIMES EVERY MORNING BEFORE I WOULD FINALLY GET THE CAR STARTED. IT WOULD SHUT OFF WHEN I STOPPED AT INTERSECTIONS. THE ONLY TIME IT RAN DECENT WAS WHEN I WAS DRIVING HIGHWAYS SPEEDS FOR 20 MINUTES OR MORE. I CHANGED OUT FILTERS, SPARK PLUGS, AND FLUIDS BUT NONE OF IT CHANGED THE WAY IT WAS R... Read more
Incident date: Aug 5, 2014
I WAS DRIVING ROUGHLY 30 MILES AND HOUR WHEN THE POWER STEERING WENT OUT ON ME IN A TURN. ALMOST HIT ONCOMING TRAFFIC PRIOR TO STOPPING IN THE MIDDLE OF THE ROAD. I DROVE IT TO A NEARBY PARKING LOT WHERE IT SAT FOR TWO WEEKS BEFORE A LOCAL MECHANIC COULD LOOK AT IT. I WAS QUOTED AT OVER $1,500 TO FIX THE PART BECAUSE THE WHOLE ELECTRONIC POWER STEERING CONTROL BOX HAS TO BE REPLACED DUE TO THE W... Read more
Incident date: Sep 17, 2014
MY PASSENGER AIR BAG SENSOR LIGHTS GOES ON AND OFF. IT DOES NOT MATTER IF A PERSON IS IN THE SEAT. I DON'T KNOW IF THE AIR BAGS WILL WORK OR NOT. MY RESEARCH ON THE INTERNET SUGGEST THIS IS A COMMON PROBLEM WITH THE MININ PASSENGER WEIGHT SENSOR SIMILAR TO THE ONES IN BMWS. *TR
Incident date: Aug 1, 2014
RIGHT SEAT AIR BAG OCCUPANCY PAD SENSOR CAUSES AIRBAG LIGHT TO STAY ON. THE SENSOR HAS BEEN TESTED AND IS INOPERATIVE. BMW HAS A RECALL FOR ALL THEIR VEHICLES WITH THE SAME SENSOR. MINI COOPER NEEDS TO BE HELD ACCOUNTABLE FOR THIS FAULTY DESIGN AND HAVE TO REPLACE THE OCCUPANCY SEAT SENSOR AT NO COST TO THE OWNERS. THIS REPAIR COST AROUND $1300.00. IF THIS IS NOT REPAIRED IT COULD PREVENT THE... Read more
Incident date: Oct 31, 2012
FROM INITIAL DELIVERY THE SPEEDOMETER INDICATES A SPEED THAT IS 8% OVER ACTUAL. I HAVE FILED SEVERAL COMPLAINTS WITH MINI TO GET THIS CORRECTED. THEY TELL ME THEY HAVE BEEN TRYING TO CORRECT THE PROBLEM SINCE THE INTRODUCTION OF THE 2010 MODEL. IN ORDER TO ACCURATELY MONITOR MY SPEED, I USE AN APP ON MY IPHONE THAT USES GPS TO DISPLAY ACTUAL SPEED. WHEN USING THE IPHONE FOR THIS PURPOSE, I PLA... Read more
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Sep 15, 2014
Incident date: Sep 5, 2014
SAW ON THE WEB THAT MINI RECALLED AND THEN EXTENDED WARRANTY RECALL ON AN AIRBAG MALFUNCTION. THE LIGHT CAME ON A FEW DAYS AGO, BUT I CAN NOT FIND ANY INFORMATION AS TO THE TRUTH IN THAT STATEMENT. SUPPOSEDLY 10 YEARS OR 150,000 MILES. *TR
MINI
COOPER S CONVERTIBLE
(2005) - EQUIPMENT ADAPTIVE/MOBILITY
Sep 15, 2014
Incident date: Sep 5, 2014
SAW ON THE WEB THAT MINI RECALLED AND THEN EXTENDED WARRANTY RECALL ON AN AIRBAG MALFUNCTION. THE LIGHT CAME ON A FEW DAYS AGO, BUT I CAN NOT FIND ANY INFORMATION AS TO THE TRUTH IN THAT STATEMENT. SUPPOSEDLY 10 YEARS OR 150,000 MILES. *TR