Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER S CLUBMAN
(2011) - ENGINE
Dec 15, 2014
Incident date: Dec 12, 2014
MY VEHICLE WAS PARKED IN MY GARAGE FOR APPROXIMATELY ONE HOUR, AFTER DRIVING IT FOR THREE MILES IN THE RAIN. THE ENGINE SPONTANEOUSLY CAUGHT ON FIRE. *TR
Fire
Incident date: Dec 13, 2014
I WAS CHANGING LANES IN A HEAVY TRAFFIC SITUATION AND MY POWER STEERING QUIT CAUSING THE CAR TO CONTINUE IN THE "CHANGING" DIRECTION. THIS NEARLY CAUSED ME TO HIT A CAR IN ANOTHER LANE BECAUSE I COULD NOT MOVE INTO THE INTENDED LANE. *TR
Incident date: Dec 9, 2014
I EXPERIENCED A SUDDEN LOSS OF POWER STEERING ON MY VEHICLE. FORTUNATELY THIS DID NOT RESULT IN A CRASH BUT IT SURE SCARED ME. I AM CONCERNED ABOUT MY SAFETY DRIVING THIS VEHICLE AND MAY CONSIDER GETTING RID OF IT. I AM DISAPPOINTED IN MINI'S UNRESPONSIVENESS TO THIS ISSUE. *TR
Incident date: Dec 9, 2014
I EXPERIENCED A SUDDEN LOSS OF POWER STEERING ON MY VEHICLE. FORTUNATELY THIS DID NOT RESULT IN A CRASH BUT IT SURE SCARED ME. I AM CONCERNED ABOUT MY SAFETY DRIVING THIS VEHICLE AND MAY CONSIDER GETTING RID OF IT. I AM DISAPPOINTED IN MINI'S UNRESPONSIVENESS TO THIS ISSUE. *TR
MINI
COOPER S CLUBMAN
(2008) - ENGINE
Dec 15, 2014
Incident date: Oct 1, 2014
I WAS HEARING A LOUD RATTLE AND BROUGHT MY MINI IN TO GET SERVICED RIGHT AWAY. IT WAS MISDIAGNOSED AND NOW I FEAR IT HAS CAUSED SIGNIFICANT DAMAGE TO THE ENGINE DUE TO A TIMING CHAIN TENSIONER ISSUE. THE CAR WILL LOSE POWER OUT OF NOWHERE. I HAVE READ THAT THIS IS NOT BEING CONSIDERED A SAFETY ISSUE BUT WHEN YOU LIVE IN MINNESOTA AND ARE TRYING TO GO THROUGH A BUSY INTERSECTION DURING A BLIZZAR... Read more
Incident date: Dec 1, 2014
THIS MINI COOPER A 2003 W/130K MILES DRIVEN BY A YOUNG FEMALE. SHE HAD NO IDEA HER WHEEL WAS GOING TO FALL OFF THE DRIVER SIDE FRONT. SHE HAD CALLED FOR A CHECK ENGINE LIGHT ON AND INTERMITTENT BATTERY FAILURE. IT WAS ASK THAT I DRIVE THE CAR AND LISTEN TO A POP COMING FROM THE WHEEL SECTION. THE POP WAS THE ENTIRE WHEEL ASSEMBLY MOVING FORWARDS AND BACK BUMPING THE WHEEL WELLS AS THE CAR WENT F... Read more
Incident date: Dec 1, 2014
THIS MINI COOPER A 2003 W/130K MILES DRIVEN BY A YOUNG FEMALE. SHE HAD NO IDEA HER WHEEL WAS GOING TO FALL OFF THE DRIVER SIDE FRONT. SHE HAD CALLED FOR A CHECK ENGINE LIGHT ON AND INTERMITTENT BATTERY FAILURE. IT WAS ASK THAT I DRIVE THE CAR AND LISTEN TO A POP COMING FROM THE WHEEL SECTION. THE POP WAS THE ENTIRE WHEEL ASSEMBLY MOVING FORWARDS AND BACK BUMPING THE WHEEL WELLS AS THE CAR WENT F... Read more
Incident date: Dec 9, 2014
THIS IS A COMPLAINT AGAINST THE TIMING CHAIN AND TENSIONER FOR THE MINI COOPER WHICH IS KNOWN TO BE FAULTY. THE TIMING CHAIN HAD BEGIN RATTLING AND WAS INSPECTED AT A MINI DEALERSHIP. THEY STATED THAT IT'S A KNOWN ISSUE WITH MINI. REPAIR FOR THIS JOB IS 2000 USD. THIS IS A TREMENDOUS PRICE TAG.THIS CAN LEAD TO A VERY VERY DANGEROUS SITUATION ON THE HIGHWAY HEADING TO WORK. IMAGINE GOING 65 ON THE ... Read more
Incident date: Sep 15, 2014
THE PASSENGER AIR BAG LIGHT, NOTING THAT THE AIRBAG IS TURNED OFF, REMAINS ON EVEN WITH A PASSENGER PRESENT. WITH NO PASSENGER PRESENT IN THE SEAT, IT STILL REMAINS ON, TELLING ME THE AIRBAG IS INACTIVE. THERE IS A WEIGHT SENSOR IN THE PASSENGER SEAT, THAT TRIGGERS THIS LIGHT, AND IT APPEARS THIS SENSOR IS FAULTY. IT STARTED OUT WITH THE LIGHT COMING ON INTERMITTENTLY, BUT NOW HAS REMAINED ON F... Read more
Incident date: Dec 1, 2014
WHILE ADJUSTING THE TILT CONTROL ON MY MINI COOPER, I DISCOVERED THAT THE ENTIRE STEERING COLUMN HAD BECOME LOOSE. UPON INSPECTION, I DISCOVERED THAT TWO METAL BRACKETS USED TO SUPPORT THE STEERING COLUMN AND ATTENDANT ASSEMBLY HAD SHEERED OFF, APPARENTLY UNDER NORMAL USE. *TR
Incident date: Dec 6, 2014
THE VEHICLE WOULD NOT SHIFT INTO 2ND/3RD GEAR AFTER A TRAFFIC STOP. THE GEARS WOULD SHIFT ERRATICALLY RESULTING IN LOSS OF POWER AND WE ALMOST HAD AN ACCIDENT. CHECK ENGINE LIGHT IS ON AND A MESSAGE SHOWS UP "EP" WHICH MEANS TRANSMISSION IS ON EMERGENCY. *TR
Incident date: Oct 27, 2014
ON 27-OCT-2014, WHEN I WAS DRIVING HOME THE CHECK ENGINE LIGHT CAME ON AND IT GAVE A MESSAGE ABOUT THE CATALYTIC CONVERTER. LUCKILY I WAS CLOSE TO HOME AND THE MESSAGE JUST SAID TO SLOW DOWN WHICH I DID. I HAD IT TOWED TO A LOCAL MECHANIC THE NEXT DAY SINCE IT WAS NOT DRIVABLE.IT WAS REAL SHAKY AND DIDN'T FEEL SAFE TO DRIVE WHEN I STARTED THE ENGINE. THEY HAD THE VEHICLE FOR 3 DAYS AND CHECKED EVE... Read more
Incident date: Dec 7, 2014
AIRBAG SENSOR MAT IS FAULTY. THIS APPEARS TO BE A COMMON PROBLEM. FOR ONE THING, IT IS IMPOSSIBLE TO GET THE PART; INTERNET FORUMS AND THE DEALERSHIP INDICATE THERE IS A BACKLOG FOR THIS PART. THIS SUGGESTS THAT IT IS A WIDESPREAD PROBLEM. ALSO, THE PART IS $900.00. THE DEALERSHIP CHARGES $1,348.00 FOR LABOR. NO WONDER BMW/MINI ARE NOT INTERESTED IN EXTENDING THE WARRANTY TO COVER AN OBVIOUS... Read more
MINI
COOPER S CLUBMAN
(2010) - UNKNOWN OR OTHER
Dec 7, 2014
Incident date: May 28, 2014
RATTLING SOUND DURING START UP AND EARLY IN IN DRIVING SEQUENCES, THAT COMES ALONG WITH A LOSS OF POWERE OR ACCELERATION. THE RATTLING SOUND CAN BE HEARD FROM THE UPPER RIGHT SIDE OF THE ENGINE (PASSENGER SIDE) . *TR
Incident date: Dec 4, 2014
I WAS DRIVING ON THE HIGHWAY 12/04/2014 WITH CRUISE CONTROL ACTIVE GOING ABOUT 75 MPH. A TRUCK IN FRONT OF ME BECAME TOO CLOSE BECAUSE HE WAS GOING SLOWER. MY CAR BEGAN ACCELERATING AND I HIT THE BRAKE TO SLOW DOWN, AND DE-ACTIVATE THE CRUISE CONTROL. HOWEVER NOTHING HAPPENED AND MY MINI-COOPER CONTINUED TO ACCELERATE AND I HIT THE REAR END OF THE TRUCK. I USED THE CRUISE CONTROL ON/OFF AND TURNED... Read more
Crash
Incident date: Dec 4, 2014
I WAS DRIVING ON THE HIGHWAY 12/04/2014 WITH CRUISE CONTROL ACTIVE GOING ABOUT 75 MPH. A TRUCK IN FRONT OF ME BECAME TOO CLOSE BECAUSE HE WAS GOING SLOWER. MY CAR BEGAN ACCELERATING AND I HIT THE BRAKE TO SLOW DOWN, AND DE-ACTIVATE THE CRUISE CONTROL. HOWEVER NOTHING HAPPENED AND MY MINI-COOPER CONTINUED TO ACCELERATE AND I HIT THE REAR END OF THE TRUCK. I USED THE CRUISE CONTROL ON/OFF AND TURNED... Read more
Crash
Incident date: Nov 10, 2014
POWER STEERING PUMP IS VERY LOUD WHEN TURNING THE VEHICLE. CAN BE VERY HARD TO TURN WHEEL AT TIMES AND SOMETIMES THE POWER STEERING HAS CUT OUT WHILE DRIVING. MINI HAS A RECALL BUT WONT FIX FOR ME. *JS
Incident date: Nov 25, 2014
NIGHT DRIVING IN COLORADO MTNS. LIGHTS BEGAN TO FLICKER AND POWER STEERING FAILED. FOUND SAFE PLACE TO PULL OVER AND TURNED OFF LIGHTS AND ENGINE. RESTARTED AND TURNED LIGHTS BACK ON TO RESUME DRIVING WITHIN A FEW MINUETS LIGHTS FLICKERED AND POWER STEERING FAILED AGAIN. HAD TO CONTINUE FOR SEVERAL MILES UNTIL IT WAS SAFE TO PULL OVER AGAIN. ATTEMPTED TO TURN OFF HEAD LIGHTS AND USE FOG LIGHTS ON... Read more
Incident date: Nov 25, 2014
NIGHT DRIVING IN COLORADO MTNS. LIGHTS BEGAN TO FLICKER AND POWER STEERING FAILED. FOUND SAFE PLACE TO PULL OVER AND TURNED OFF LIGHTS AND ENGINE. RESTARTED AND TURNED LIGHTS BACK ON TO RESUME DRIVING WITHIN A FEW MINUETS LIGHTS FLICKERED AND POWER STEERING FAILED AGAIN. HAD TO CONTINUE FOR SEVERAL MILES UNTIL IT WAS SAFE TO PULL OVER AGAIN. ATTEMPTED TO TURN OFF HEAD LIGHTS AND USE FOG LIGHTS ON... Read more
Incident date: Nov 25, 2014
NIGHT DRIVING IN COLORADO MTNS. LIGHTS BEGAN TO FLICKER AND POWER STEERING FAILED. FOUND SAFE PLACE TO PULL OVER AND TURNED OFF LIGHTS AND ENGINE. RESTARTED AND TURNED LIGHTS BACK ON TO RESUME DRIVING WITHIN A FEW MINUETS LIGHTS FLICKERED AND POWER STEERING FAILED AGAIN. HAD TO CONTINUE FOR SEVERAL MILES UNTIL IT WAS SAFE TO PULL OVER AGAIN. ATTEMPTED TO TURN OFF HEAD LIGHTS AND USE FOG LIGHTS ON... Read more
Incident date: Nov 19, 2014
TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE CONTACT WAS NOTIFIED THAT THREE OF THE FOUR TIRE RIMS WERE CRACKED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE THREE TIRE RIMS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,342. DATED 01/23/15*LJ UPDATED 9/7/2017*CN
Incident date: Nov 23, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SEAT SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Incident date: Nov 17, 2014
2014 MINI COOPER S HARDTOP MANUAL TRANSMISSION FAIL. THE VEHICLE ABRUPTLY DROPS OUT OF 1ST GEAR WHEN STARTING FROM A STOP, CAUSING THE CAR TO SHIFT INTO NEUTRAL. THIS FIRST OCCURRED ON NOV 17 AND HAS OCCURRED WITH INCREASING FREQUENCY TO NOW HAPPENING ABOUT 9/10 TIMES THE CAR IS STARTING FROM A STOP. THIS MAKES THE VEHICLE UNSAFE TO DRIVE IN TRAFFIC, MERGES, AND ON HILLS. NOTE, THIS CAR HAD A DEAL... Read more
MINI
COOPER S CONVERTIBLE
(2009) - ENGINE
Nov 22, 2014
Incident date: Nov 20, 2014
FLUID LEAK UNDER CAR. WATER PUMP FAILURE. DEALER SAID THIS CAR WAS NOT COVERED UNDER A RECALL ALTHOUGH OTHER CARS OF THE EXACT MODEL AND YEAR WERE? *TR
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Nov 20, 2014
Incident date: Nov 5, 2014
MY 2006 MINI COOPER CONVERTIBLE HAS INTERMITTENT EXPERIENCED WITH PASSENGER AIR BAG WARNING LIGHT STAYING ON EVEN WHEN PASSENGER IS IN SEAT AND PROPERLY BUCKLED IN. THIS SHOULD BE A RECALL BY BMW. ALSO, HARMONIC BALANCER BROKE AT JUST UNDER 60,000...AND HAVE HEARD THIS IS A MAJOR PROBLEM ON MANY MINI COOPERS. BMW SHOULD BE RESPONSIBLE FOR REPLACEMENT. FAULTY EQUIPMENT. ALSO, CONVERTIBLE GASKET NEE... Read more
MINI
COOPER S CONVERTIBLE
(2006) - ENGINE AND ENGINE COOLING
Nov 20, 2014
Incident date: Nov 5, 2014
MY 2006 MINI COOPER CONVERTIBLE HAS INTERMITTENT EXPERIENCED WITH PASSENGER AIR BAG WARNING LIGHT STAYING ON EVEN WHEN PASSENGER IS IN SEAT AND PROPERLY BUCKLED IN. THIS SHOULD BE A RECALL BY BMW. ALSO, HARMONIC BALANCER BROKE AT JUST UNDER 60,000...AND HAVE HEARD THIS IS A MAJOR PROBLEM ON MANY MINI COOPERS. BMW SHOULD BE RESPONSIBLE FOR REPLACEMENT. FAULTY EQUIPMENT. ALSO, CONVERTIBLE GASKET NEE... Read more
MINI
COOPER S CONVERTIBLE
(2006) - SEATS
Nov 19, 2014
Incident date: Nov 6, 2014
PASSENGER SIDE AIRBAG SENSOR IS FAULTY, CAUSING THE AIRBAG TO NOT DEPLOY IN THE EVENT OF A CRASH, EVEN THOUGH THERE IS A PASSENGER IN THE CAR. THIS IS A HUGE SAFETY CONCERN, AND MINI NEEDS TO DO A RECALL. THERE ARE THOUSANDS OUT THERE WITH THE SAME PROBLEM. *TR
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Nov 19, 2014
Incident date: Nov 6, 2014
PASSENGER SIDE AIRBAG SENSOR IS FAULTY, CAUSING THE AIRBAG TO NOT DEPLOY IN THE EVENT OF A CRASH, EVEN THOUGH THERE IS A PASSENGER IN THE CAR. THIS IS A HUGE SAFETY CONCERN, AND MINI NEEDS TO DO A RECALL. THERE ARE THOUSANDS OUT THERE WITH THE SAME PROBLEM. *TR
Incident date: Nov 18, 2013
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Incident date: Apr 15, 2014
VEHICLE WAS PARKED IN GARAGE FOR 3 MONTHS. WHEN VEHICLE WAS STARTED, THE AIR BAG LIGHT REMAINED ON. IT HAS NOT TURNED OFF FOR 6 MONTHS AND WILL NOT PASS STATE INSPECTION. THE BATTERY WAS STRONG ENOUGH TO START THE CAR WITH NO PROBLEM AND THE VEHICLE HAS IN A GARAGE THE ENTIRE TIME. WHEN THE VEHICLE WAS PARKED, ALL SYSTEMS WERE FUNCTIONING. *TR
Incident date: Nov 4, 2014
THE PASSENGER AIR BAG SENSOR WENT ON IN MY MINI COOPER. I NOTICED THIS SEEMS TO BE A COMMON ISSUE. I ALSO HAD TO REPLACE THE STEERING COMPONENTS IN THE MINI COOPER, WHICH AGAIN SEEMS TO BE A COMMON ISSUE. I AM CONCERNED REGARDING ALL THE AIR BAG RECALLS, BUT AT 1,7K TO REPLACE THE ENTIRE SEAT; THAT IS QUITE A BURDEN UPON A TIGHT BUDGET. I JUST WANTED TO USE THIS WEBSITE AS A PLACE WHERE I HAVE... Read more
Incident date: Nov 4, 2014
THE PASSENGER AIR BAG SENSOR WENT ON IN MY MINI COOPER. I NOTICED THIS SEEMS TO BE A COMMON ISSUE. I ALSO HAD TO REPLACE THE STEERING COMPONENTS IN THE MINI COOPER, WHICH AGAIN SEEMS TO BE A COMMON ISSUE. I AM CONCERNED REGARDING ALL THE AIR BAG RECALLS, BUT AT 1,7K TO REPLACE THE ENTIRE SEAT; THAT IS QUITE A BURDEN UPON A TIGHT BUDGET. I JUST WANTED TO USE THIS WEBSITE AS A PLACE WHERE I HAVE... Read more
Incident date: Nov 6, 2013
MY TIMING CHAIN WAS REPLACED AND HAS AN ISSUE WITH THE TENSION EXACTLY ONE YEAR LATER. *TR
Incident date: Nov 14, 2014
PASSENGER SIDE AIR BAG WARNING LIGHT SPONTANEOUSLY LIGHTED WITHOUT INCIDENT AND CONTINUES TO REMAIN ILLUMINATED DURING OPERATION OF VEHICLE WITH OR WITHOUT PASSENGER IN SEAT. MINI OF USA ASSISTANCE DENIES ANY RESPONSIBILITY OR WARRANTY, BUT STATES THAT" AIR BAG MAY NOT FUNCTION IN CASE OF ACCIDENT". THIS VEHICLE HAS 53,00 MILES ON ODOMETER. HAVE OBSERVED MANY SUCH COMPLAINTS ON RELATED INTERNET ... Read more
MINI
COOPER S COUNTRYMAN
(2011) - ELECTRICAL SYSTEM
Nov 17, 2014
Incident date: Oct 7, 2014
ON OCTOBER 7TH, 2014 THE KEY WOULD NOT COME OUT OF THE KEY SLOT. THE KEY IS NOT REQUIRED TO BE INSERTED TO START THE CAR BUT SIMPLY WITH YOU. HOWEVER, MY DAUGHTER HAD BORROWED THE CAR AND INSERTED THE KEY SO I HAVE NO WAY OF KNOWING IF THIS FAILURE OCCURRED ON THE DATE MENTIONED OR EARLIER. IT WAS IN FOR SERVICE ON AUGUST 25TH, 2014 SO SOMETIME BETWEEN THE TWO DATES THE FAILURE OCCURRED. I TOOK IT... Read more
MINI
COOPER S COUNTRYMAN
(2011) - POWER TRAIN
Nov 17, 2014
Incident date: Oct 7, 2014
ON OCTOBER 7TH, 2014 THE KEY WOULD NOT COME OUT OF THE KEY SLOT. THE KEY IS NOT REQUIRED TO BE INSERTED TO START THE CAR BUT SIMPLY WITH YOU. HOWEVER, MY DAUGHTER HAD BORROWED THE CAR AND INSERTED THE KEY SO I HAVE NO WAY OF KNOWING IF THIS FAILURE OCCURRED ON THE DATE MENTIONED OR EARLIER. IT WAS IN FOR SERVICE ON AUGUST 25TH, 2014 SO SOMETIME BETWEEN THE TWO DATES THE FAILURE OCCURRED. I TOOK IT... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Nov 16, 2014
Incident date: Nov 3, 2014
SMOKE BEGAN COMING FROM HOOD VENTS, INSPECTED AND FOUND OIL LEAKING ONTO EXHAUST MANIFOLD AND THE TURBO HEAT SHIELD FROM THE OIL TUBE FEEDING THE TURBO WHERE IT WAS CRIMPED TOGETHER. I WAS CLOSE TO HOME AND CONTINUED, WHEN THE ENGINE COOLED I FOUND THAT I COULD REMOVE THE OIL LINE FROM THE FITTING JUST BY TOUCHING IT. I AM SURPRISED THIS THING DIDN'T GO UP IN FLAMES! WHEN I TOOK IT TO THE MINI DE... Read more
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2007 MINI COOPER. WHEN STARTING THE VEHICLE, THE AIR BAG FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SAFETY SENSOR MAT NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Nov 13, 2014
Incident date: Sep 20, 2012
POWER STEERING PUMP FAILURE RESULTING IN HARD TO STEER SITUATION. *TR
Incident date: Oct 2, 2014
RED AIR BAG LIGHT ON CENTER DASH AND YELLOW AIR BAG LIGHT WILL NOT GO OUT. THIS HAS BEEN ON GOING PROBLEM FOR YEARS BUT JUST RECENTLY THE LIGHTS WILL NOT GO OUT. *TR
Incident date: Jan 30, 2012
EVER SINCE BUYING THIS CAR USED IN JANUARY OF 2012, THE SRS WARNING LIGHT HAS BEEN ON. THE CAR STORE WE BOUGHT THE VEHICLE FROM DID CANCEL THE CODE WHEN WE DISCOVERED IT WAS ON AFTER PURCHASE. HOWEVER, THE CODE CAME BACK. WE BROUGHT IT TO BE FIXED, AND I BELIEVE SOMEONE ELIMINATED THE COUPLER UNDER THE PASSENGER SEAT, WIRING THE SEAT TO THE ECU DIRECTLY, BY CRIMPING WIRES TOGETHER. STILL, THE ... Read more
Incident date: Oct 31, 2014
THE POWER STEERING DRAINED THE BATTERY AND VEHICLE WAS INOPERABLE. PARTS NECESSARY TO REPLACE WERE: POWER STEERING PUMP POWER STEERING PUMP FAN POWER STEERING FLUID PEN I AM FILING THIS COMPLAINT BECAUSE THE ABOVE PARTS HAVE BEEN RECALLED UP UNTIL 2005. MY VEHICLE IS 2006 BUT I SUSPECT THAT THE OLDER PUMP HAS BEEN USED ON MY VEHICLE BECAUSE THE FAN HAS BEEN WORKING IN AN ODD WAY EVER SINCE I ... Read more
Incident date: Jul 14, 2012
WHEN PASSENGERS OR ITEMS WERE PLACED ON THE PASSENGER SEAT THE SEATBELT AND AIRBAG WARNING LIGHTS WOULD ILLUMINATE ON THE DASH, BUT WOULD GO OUT AFTER PASSENGER OR ITEMS WERE REMOVED, AND/OR SEATBELT WAS FASTENED. AS OF NOW BOTH THE AIRBAG WARNING AND SEATBELT WARNING LIGHTS ARE ILLUMINATED, AT ALL TIMES, ON THE DASH AND WILL NOT RETURN TO NORMAL STATE WHETHER SEATBELT IS FASTENED OR NOT. THE AIRB... Read more
Incident date: Jul 14, 2012
WHEN PASSENGERS OR ITEMS WERE PLACED ON THE PASSENGER SEAT THE SEATBELT AND AIRBAG WARNING LIGHTS WOULD ILLUMINATE ON THE DASH, BUT WOULD GO OUT AFTER PASSENGER OR ITEMS WERE REMOVED, AND/OR SEATBELT WAS FASTENED. AS OF NOW BOTH THE AIRBAG WARNING AND SEATBELT WARNING LIGHTS ARE ILLUMINATED, AT ALL TIMES, ON THE DASH AND WILL NOT RETURN TO NORMAL STATE WHETHER SEATBELT IS FASTENED OR NOT. THE AIRB... Read more
Incident date: Nov 1, 2014
AIR BAG WARNING LIGHT AND SEAT OCCUPANCY WARNING LIGHT CAME ON. TOOK IN FOR SERVICE- TOLD SEAT OCCUPANT MAT (FRONT PASSENGER SEAT) HAS FAILED AND MUST BE REPLACED. REPLACEMENT IS COST PROHIBITIVE ($1700). SAFETY RISK PRESENT BECAUSE AIR BAGS MAY NOT DEPLOY IN EVENT OF CRASH. DEALER SAYS THERE IS NO RECALL AND WILL NOT REPLACE THE PART UNDER ANY EXTENDED WARRANTY. *TR
Incident date: Nov 1, 2014
AIR BAG WARNING LIGHT AND SEAT OCCUPANCY WARNING LIGHT CAME ON. TOOK IN FOR SERVICE- TOLD SEAT OCCUPANT MAT (FRONT PASSENGER SEAT) HAS FAILED AND MUST BE REPLACED. REPLACEMENT IS COST PROHIBITIVE ($1700). SAFETY RISK PRESENT BECAUSE AIR BAGS MAY NOT DEPLOY IN EVENT OF CRASH. DEALER SAYS THERE IS NO RECALL AND WILL NOT REPLACE THE PART UNDER ANY EXTENDED WARRANTY. *TR
Incident date: Nov 4, 2014
AIRBAG AND SEATBELT LIGHT REMAIN ON IN THE VEHICLE. I WILL NOT PAY THE OUTRAGEOUS AMOUNT OF MONEY THE DEALERSHIP WANTS THE FIX OR REPLACE WHATEVER IS WRONG WITH IT. MAYBE ILL BE THE FIRST PERSON INJURED BECAUSE OF THIS FAULT THAT A RECALL ACTUALLY IS ISSUED FOR THIS DEFECT. *TR