Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 6,381 complaints for MINI

MINI COOPER (2010) - ENGINE Jan 29, 2015
Incident date: Dec 29, 2014
WE PURCHASED A USED 2010 MINI COOPER S CONVERTIBLE FROM SCHWARTZ MAZDA IN, SHREWSBURY, NJ ON DEC. 27, 2014. AFTER TWO SEPARATE MINI COOPER DEALER SERVICE DEPTS CONFIRMED THAT THE TIME CHAIN WAS BEYOND SPECIFICATION BY 6 MM AND NEEDED TO BE REPLACED. AFTER SEVERAL ATTEMPTS, WE GOT NO WHERE OR SATISFACTORY RESOLUTION WITH THE DEALER TO REPLACE THE TIMING CHAIN. WE FEEL THAT OUR SAFETY IS AT RISK ... Read more
MINI COOPER (2009) - WHEELS Jan 27, 2015
Incident date: May 2, 2012
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE TPMS SENSOR WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 03/24/15*LJ UPDATED 04/27/2016*JS UPDATED... Read more
MINI COOPER (2006) - AIR BAGS Jan 27, 2015
Incident date: Aug 26, 2014
AIR BAG WARNING LIGHT (PASSENGER SIDE) ON THE DASHBOARD CAME ON INTERMITTENTLY AT FIRST AND NOW STAYS ON ALL OF THE TIME, REGARDLESS IF SOMEONE IS SITTING IN THE PASSENGER SEAT OR NOT. TOOK THE VEHICLE TO THE LOCAL MINI DEALER (INTERNATIONAL AUTOS, MILWAUKEE, WI) AND WAS TOLD THAT THERE WAS A "FAULTED AIR BAG OC3 MAT" THAT COULD BE REPAIRED/REPLACED FOR $1163.00. AS THIS WAS AN OBVIOUS SAFETY I... Read more
MINI COOPER S (2014) - ENGINE Jan 26, 2015
Incident date: Jan 21, 2015
VEHICLE LOST ALL OIL SUPPOSEDLY DUE TO A FAULTY OIL FILTER HOUSING CAR STOPPED AND WAS SMOKING. *TR
MINI COOPER S (2005) - STEERING Jan 26, 2015
Incident date: Dec 17, 2014
POWER STEERING PUMP FAILED TO TURN OFF WITH VEHICLE. RESULTED IN BATTERY BEING DRAINED AND ULTIMATELY LOSS OF POWER STEERING. POWER STEERING PUMP, FAN, AND FLUID HAD TO BE REPLACED AS A RESULT OF FAN BECOMING SEIZED, PUMP OVERHEATING AND FAILING. *TR
MINI COOPER (2010) - POWER TRAIN Jan 26, 2015
Incident date: Jan 21, 2015
I HAVE A RELATIVELY NEW MINI COOPER (2010 HATCHBACK) WITH 51,000 MILES. RECENTLY, I STARTED HEARING A RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. UPON DOING A SEARCH ONLINE, I CAME ACROSS HUNDREDS OF OTHER OWNERS WHO EXPERIENCE THE SAME EXACT ISSUE - KNOW AS THE DEATH RATTLE, THE TENSIONER AND TIMING CHAIN COMES APART (A KNOWN MANUFACTURING DEFECT) AND CAN CAUSE THE CAR TO EITH... Read more
MINI COOPER (2010) - ENGINE Jan 26, 2015
Incident date: Jan 21, 2015
I HAVE A RELATIVELY NEW MINI COOPER (2010 HATCHBACK) WITH 51,000 MILES. RECENTLY, I STARTED HEARING A RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. UPON DOING A SEARCH ONLINE, I CAME ACROSS HUNDREDS OF OTHER OWNERS WHO EXPERIENCE THE SAME EXACT ISSUE - KNOW AS THE DEATH RATTLE, THE TENSIONER AND TIMING CHAIN COMES APART (A KNOWN MANUFACTURING DEFECT) AND CAN CAUSE THE CAR TO EITH... Read more
MINI COOPER CLUBMAN S (2008) - ENGINE Jan 25, 2015
Incident date: Dec 4, 2014
THE CAR DEVELOPED ENGINE TROUBLE AT 51,934 MILES. WE CALLED OTTO'S MINI DEALERSHIP AND WERE TOLD THAT THE CAR WAS NO LONGER UNDER WARRANTY. WE THEN TOOK CAR TO A LOCAL REPAIR SHOP AND WERE TOLD THAT THE ENGINE NEEDED REPLACING DUE TO FAULTY TIMING CHAIN THAT RESULTED IN EXTENSIVE DAMAGE TO THE CYLINDER HEAD AND PISTONS. UPON RESEARCHING THIS PROBLEM IT APPEARS THAT IT IS VERY COMMON. WE PROCEEDED ... Read more
MINI COOPER S (2006) - AIR BAGS Jan 22, 2015
Incident date: Dec 15, 2014
PASSENGER AIR BAG WARNING LIGHT STAYS ON ALL THE TIME. DEALER AND INDEPENDENT REPAIR SHOP SAY THE SEAT SENSOR NEED TO BE REPLACED. IT IS LOCATED IN THE SEAT AND THE WHOLE SEAT NEEDS TO BE REPLACED. ESTIMATED COST $1200. TO 1500. US DOLLARS. THE PASSENGER SEAT IS RARELY USED. THE REPAIR IS NOT COVERED BY WARRANTY. I DON'T KNOW IF THE AIR BAG WILL DEPLOY. APPARENTLY ALL BMW'S WERE RECALLED FOR THIS ... Read more
MINI COOPER (2007) - FUEL/PROPULSION SYSTEM Jan 21, 2015
Incident date: Dec 29, 2014
MY FUEL RAIL WAS SIPPING WITH GASOLINE. WHEN I BROUGHT MY CAR TO A MINI DEALER, THEY CLAIMED THAT IT WAS A WEAR AND TEAR PROBLEM AND REFUSED TO ACKNOWLEDGED THAT IT WAS A DESIGN FLAW. THE FUEL RAIL WAS PLASTIC AND THE LEAK WAS AT THE SEAL BETWEEN THE PLASTIC PARTS. IF THE FUEL RAIL IS METAL AND IS SOLDERED, THIS PROBLEM WOULD NOT HAVE HAPPENED. HAVING A FUEL RAIL THAT LEAKS COULD SEVERELY DAMAGE... Read more
MINI COOPER S (2008) - ENGINE Jan 20, 2015
Incident date: Jan 12, 2015
I OWN A 2008 MINI COOPER S AND IT HAS 38600 MILES ON IT I HAVE OWNED IT FOR A YEAR AND HAVE TO REPLACE THE TIMING CHAIN. THIS VEHICLE HAS HAD THE TIMING CHAIN CHANGED ONCE BEFORE AT 13,485 BY A MINI DEALER. AS FOR THIS TIME IT IS STILL DRIVABLE AND HAS NOT CAUSED ANY INCIDENTS. *TR
MINI COOPER S CONVERTIBLE (2005) - AIR BAGS Jan 19, 2015
Incident date: Sep 1, 2014
PASSENGER SEAT OCCUPANCY SENSOR/MAT FAILS WHICH RESULTS IN THE PASSENGER SEAT AIRBAG BEING DISABLED. THIS IS DANGEROUS BECAUSE THE AIRBAG WILL NOT DEPLOY FOR THE PASSENGER IF THERE IS AN ACCIDENT. THIS IS A COMMON PROBLEM THAT COSTS OVER $1300 TO FIX BUT MINI WILL NOT ISSUE A WARRANTY CLAIM FOR IT. THERE ARE THOUSANDS OF OTHER VEHICLES THAT HAVE HAD THIS SAME PROBLEM BUT MINI WILL NOT STAND BEHIND... Read more
MINI COOPER S (2009) - ENGINE Jan 19, 2015
Incident date: Dec 17, 2014
MY TIMING CHAIN HAS NOW STARTED TO FAIL FOR THE 4TH TIME ON THIS CAR. THE TIMING CHAIN TENSIONERS FAIL AND MINI DOES NOTHING TO CORRECT THE ISSUE PAST THE WARRANTY PERIOD. *TR
MINI COOPER S (2009) - POWER TRAIN Jan 19, 2015
Incident date: Dec 17, 2014
MY TIMING CHAIN HAS NOW STARTED TO FAIL FOR THE 4TH TIME ON THIS CAR. THE TIMING CHAIN TENSIONERS FAIL AND MINI DOES NOTHING TO CORRECT THE ISSUE PAST THE WARRANTY PERIOD. *TR
MINI COOPER (2004) - STEERING Jan 19, 2015
Incident date: Jan 13, 2015
THE POWER STEERING ON MY 2004 MINI COOPER, BASE, SPORADICALLY QUITS WORKING, ESPECIALLY IN COLD WEATHER. I WAS TOLD BY MINI DEALERSHIP THAT IT IS A KNOWN DEFECT BUT THEY WILL NOT REPLACE IT UNTIL IT FAILS COMPLETELY. VERY SUB-PAR CUSTOMER SERVICE, AS THEY KNOW IT IS A PROBLEM. UNHAPPY. *TR
MINI COOPER (2004) - POWER TRAIN Jan 19, 2015
Incident date: Jan 5, 2015
ON MY 2004 MINI COOPER, BASE, WITH CVT, IT THE RPMS JUMP TO ~3800 BETWEEN 50-65 MPH. WHEN I ACCELERATE TO ABOVE 65, THE RPMS RETURN TO THE NORMAL RANGE. UPON SLOWING DOWN, THE RPMS THEN JUMP AGAIN BETWEEN 50-65. *TR
MINI COOPER S (2005) - AIR BAGS Jan 19, 2015
Incident date: Mar 10, 2010
DASH LIGHT INDICATING A PASSENGER AIRBAG PROBLEM LIGHTS UP. *TR
MINI COOPER S (2006) - FUEL/PROPULSION SYSTEM Jan 17, 2015
Incident date: Jan 15, 2015
BLUE BLACK SMOKE FROM FRONT GRILL OF WARM (20 MILES) DRIVEN CAR. CAR WAS OFF AND PARKED IN HIGHWAY 40 MCDONALDS RESTAURANT PARKING LOT NEXT TO A 10,000 GALLON HEATING FUEL TANK. PARKER FUEL COMPANY EMPLOYEES PUT OUT THE FIRE IN THE ENGINE COMPARTMENT JUST BELOW THE ENGINE. NOTE THE BATTERY WAS DISCONNECTED IMMEDIATELY BEFORE OPENING THE BONNET/HOOD AT WHICH TIME THE SMOKE AND VISIBLE FLAME WAS E... Read more
Fire
MINI COOPER S (2006) - SEATS Jan 17, 2015
Incident date: Jan 7, 2015
AIRBAG LIGHT IS ON FULL TIME, AFTER A PERIOD OF INTERMITTENT ACTIVITY. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ON THE WEB. THE HIGH COST OF REPAIRS SEEMS TO HAVE RESULTED IN A THRIVING BUSINESS SELLING REPLACEMENT "EMULATORS" THAT IMITATE THE SENSOR PAD ELECTRICAL CHARACTERISTICS. THIS IS THE SAME PASSENGER SEAT OCCUPANCY SENSOR MAT FAILURE FOR WHICH THERE HAVE BEEN EXTENSIVE RECALLS FOR BMW VEHI... Read more
MINI COOPER S (2006) - AIR BAGS Jan 17, 2015
Incident date: Jan 7, 2015
AIRBAG LIGHT IS ON FULL TIME, AFTER A PERIOD OF INTERMITTENT ACTIVITY. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ON THE WEB. THE HIGH COST OF REPAIRS SEEMS TO HAVE RESULTED IN A THRIVING BUSINESS SELLING REPLACEMENT "EMULATORS" THAT IMITATE THE SENSOR PAD ELECTRICAL CHARACTERISTICS. THIS IS THE SAME PASSENGER SEAT OCCUPANCY SENSOR MAT FAILURE FOR WHICH THERE HAVE BEEN EXTENSIVE RECALLS FOR BMW VEHI... Read more
MINI COOPER (2012) - ELECTRICAL SYSTEM Jan 17, 2015
Incident date: Jan 15, 2015
STARTED CAR, RED SERVICE ICON ON DASH ALTERNATING WITH DRIVER DOOR OPEN ICON. THIS WAS A LOSS OF INTERIOR LIGHTS, SIGNAL LIGHTS, BRAKE LIGHTS, HAZARD LIGHTS, WINDOW UP/DOWN CONTROLS, AND DOOR LOCK FUNCTIONS. CAR OTHERWISE OPERATED NORMALLY. THIS MALFUNCTION REQUIRES DEALER ONLY REPAIR. *TR
MINI COOPER (2009) - ENGINE AND ENGINE COOLING Jan 17, 2015
Incident date: Sep 9, 2014
IN SEPTEMBER OF 2014, THE CHECK ENGINE LIGHT OF MY 2009 MINI COOPER CAME ON. I TOOK THE CAR IN FOR SERVICE AT THE MINI COOPER DEALERSHIP IN FIFE, WASHINGTON AND WAS TOLD THE TIMING CHAIN NEEDED TO BE REPLACED. WHEN I PURCHASED THE VEHICLE NEW I WAS TOLD THE TIMING CHAIN WOULD REMAIN MAINTENANCE-FREE THROUGHOUT THE FULL RUNNING LIFE OF THE ENGINE. OBVIOUSLY THIS WAS NOT THE CASE. ALL MAINTENANCE ... Read more
MINI COOPER S (2005) - AIR BAGS Jan 15, 2015
Incident date: Oct 4, 2013
ABOUT 1 WEEK AFTER I BOUGHT THE CAR, THE PASSENGER AIR BAG OFF LIGHT COMES ON WHEN I HAVE A PASSENGER AND THE AIRBAG MALFUNCTION SIGN COMES ON THE DASH. IN THE MANUAL IT SAYS :IN THE EVENT OF A MALFUNCTION, HAVE THE AIRBAG SYSTEM CHECKED IMMEDIATELY. OTHERWISE, THERE IS A RISK THAT THE SYSTEM WILL NOT FUNCTION AS INTENDED IN RESPONSE TO A SEVERE IMPACT OCCURRING WITHIN THE SYSTEM'S NORMAL TRIGGERI... Read more
MINI COOPER S (2005) - AIR BAGS Jan 13, 2015
Incident date: Jun 11, 2013
PASSENGER SAFETY INDICATOR LIGHT REMAINS ON. CALLED LOCAL MINI SERVICE CENTER AFTER READING MULTIPLE COMPLAINTS ON THIS ISSUE AND THEY STATED THEY (MINI USA) HAVE/WILL NOT SERVICE/REPAIR THE FAULTY SEAT MODULE. THIS MUST BE CONSIDERED AS A SAFETY ISSUE FOR THE PASSENGER AND SHOULD BE DEALT WITH UNDER AN EXTENDED WARRANTY OR RECALL. *TR
MINI COOPER (2014) - ENGINE Jan 13, 2015
Incident date: Jan 5, 2015
THIS WOULD BE THE SECOND TIME IN WHICH I HAVE HAD TO VISIT NICK ALEXANDER IMPORTS OF DOWNTOWN LOS ANGELES, DUE TO THE MALFUNCTIONING OF MY VEHICLE, SPECIFICALLY THE ENGINE. THE FIRST TIME, MY CAR HAD STALLED ON THE FREEWAY DURING RUSH HOUR TIME. THE SERVICE SPECIALIST AT THE DEALERSHIP ATTRIBUTED MY CAR STALLING AS A SYSTEM UPDATE ISSUE AND FOUND THAT THEIR WAS A RECALL ON A VEHICLE PART (A NUT ... Read more
MINI COOPER S CONVERTIBLE (2009) - ENGINE Jan 12, 2015
Incident date: Oct 11, 2013
I BOUGHT MY USED 2009 MINI COOPER S CONVERTIBLE ON DECEMBER 13, 2012. APPROXIMATELY 10 MONTHS LATER ON OCTOBER 16, 2013, I NOTICED AN OIL LEAK AND A COUPLE DAYS LATER THE ENGINE LIGHT CAME ON. BROUGHT IT TO FLETCHER'S TIRE & AUTO OFF 27TH DRIVE AND CAREFREE HWY AND THEY DIAGNOSED THE ISSUE AS THE WATER PUMP AND THERMOSTAT HOUSING UNIT AS THE REASON FOR THE LEAK AND ENGINE LIGHT. I PAID FOR THE REP... Read more
MINI COOPER (2008) - AIR BAGS Jan 12, 2015
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
MINI COOPER (2003) - SUSPENSION Jan 12, 2015
Incident date: Jan 12, 2015
THE LEFT REAR CONTROL ARM BROKE IN HALF. I NOTICED MY CAR WAS NOT REVERSING CORRECTLY AS IF THE REAR WHEEL WAS DRAGGING. I EXITED THE CAR AND ELEVATED IT WITH A FLOOR JACK TO FIND THE REAR CONTROL ARM ON THE DRIVER'S SIDE BROKEN IN HALF. *TR
MINI COOPER S (2010) - ENGINE Jan 11, 2015
Incident date: Jan 8, 2015
AROUND 7:30PM ON WAY HOME FROM WORK ENGINE STARTED TICKING AND NOT SHIFTING CORRECTLY. CALL MY MECHANIC, WHO IS CERTIFIED BMW, TO GET CAR INTO SHOP NEXT MORNING. TOOK CAR TO SHOP NEXT DAY AT 730AM FOR HIM TO CHECK OUT. HE CALLED LATER IN THE DAY TO TELL ME TIMING CHAIN GUIDE BROKE OFF INTO ENGINE. ACCORDING TO HIS RESEARCH THERE WAS A RECALL ON THIS FOR EARLIER MODELS - M110212 - SO CALLED DEALE... Read more
MINI COOPER (2009) - ENGINE Jan 10, 2015
Incident date: Jan 9, 2015
MY VEHICLE EXPERIENCED SUDDEN LOSS OF POWER WITHOUT WARNING WHILE ON THE INTERSTATE AT FULL SPEED AND WAS UNABLE TO BE RESTARTED. LUCKILY TRAFFIC WAS VERY LIGHT AND I WAS ABLE TO GUIDE MY VEHICLE SAFELY TO THE SHOULDER BUT THE VEHICLE WOULD NOT START. THE TEMPERATURE OUTSIDE WAS AROUND 15 DEGREES FAHRENHEIT. IT TOOK OVER 2 HOURS FOR A TWO TRUCK TO ARRIVE AND MY WIFE AND I WERE LUCKY ENOUGH TO HAVE... Read more
MINI COOPER S (2005) - STEERING Jan 9, 2015
Incident date: Jan 8, 2015
POWER STEERING PUMP FAILED, AND THERE IS A RECALL FOR 2002-2005 COOPERS, BUT FOR SOME REASON OUR VIN IS NOT COVERED, WHY? OBVIOUSLY THE RECALL CAME LONG AFTER THE CARS WERE DELIVERED, DOES OUR REALLY HAVE A DIFFERENT PART NUMBER OF PUMP? WHY ISN'T OUR COVERED BY THE RECALL? *TR
MINI COOPER CLUBMAN S (2008) - ENGINE Jan 8, 2015
Incident date: Dec 1, 2014
THE OIL SUPPLY LINE TO THE TURBO ON THIS CAR LEAKS DUE TO A POOR DESIGN. THE PART(S) USED BY THE MANUFACTURER ARE NOT SUITABLE FOR THE APPLICATION AND FAIL, CAUSING NOT ONLY AN OIL LEAK, BUT A POTENTIAL TURBO FAILURE, AND WORSE, THE POTENTIAL FOR AN ENGINE FIRE, AS THE OIL LEAKS ONTO A HOT TURBO CHARGER AND EXHAUST MANIFOLD/DOWNPIPE. THE OIL LINE USES A COMPRESSION FITTING WHERE IT ATTACHES TO T... Read more
MINI COOPER (2006) - AIR BAGS Jan 7, 2015
Incident date: Nov 3, 2014
I NOTICED THAT THE AIRBAG LIGHT IN THE PASSENGER SIDE CAME ON, I KEPT AN EYE ON IT AND AT FIRST IT WOULD GO ON AND OFF. THEN IT GOT WORSE, IT WOULD GO ON AND OFF WHEN I WOULD HIT A BUMP IN THE ROAD. NOW ITS ALWAYS ON, I RESEARCHED THIS ISSUE AND I FOUND THIS SITE W/OVER 130 COMPLAINTS ON IT. I SEE THAT BMW HAD THE SAME ISSUE AND DID A RECALL OF ALL AIRBAG ISSUES. MINI IS MADE BY BMW WHY WOULD THE... Read more
MINI COOPER S (2006) - AIR BAGS Jan 7, 2015
Incident date: Jan 1, 2015
FAILURE OF OC-3 WEIGHT MAT IN PASSENGER SEAT BASE, THUS DISABLING PASSENGER SIDE AIRBAG SYSTEM. COST TO REPLACE SEAT BOTTOM IS $1200. AS THIS PART IS COMMON BETWEEN MINIS AND BMWS, AND IS VERY PRONE TO FAILURE, BMW HAS ISSUED A RECALL ON BMWS IN THIS MODEL YEAR AREA, BUT HAS NOT YET DONE SO FOR MINIS. PERHAPS BMW NEEDS A WRONGFUL DEATH LAWSUIT TO ISSUE A RECALL? THIS IS A TRAVESTY. *TR
MINI COOPER (2007) - ENGINE Jan 7, 2015
Incident date: Jan 6, 2015
I BOUGHT A CAR FROM NEW COUNTRY MINI IN HARTFORD ON JANUARY 2, 2015. AT FIRST THE CAR WORKED GREAT, HOWEVER THE FRICTION POINT OF THE CLUTCH WAS PRETTY FAR TOWARDS THE END RANGE. BECAUSE IT'S A HYDRAULIC CLUTCH, I THOUGHT THIS WAS ADJUSTABLE. HOWEVER I STARTED NOTICING THE NEXT DAY THAT THERE WAS A GRINDING NOISE COMING OUT OF FIRST AND IN REVERSE. I EMAILED THE PERSON AT NEW COUNTRY MINI FROM WHO... Read more
MINI COOPER (2008) - ENGINE Jan 6, 2015
Incident date: Jan 1, 2013
"DEATH RATTLE" NOISE COMING FROM ENGINE COMPARTMENT AS REPORTED BY MANY OTHERS ON ONLINE FORUMS. NOW ENGINE IS THROWING CODES INDICATING CRANKSHAFT OUT OF POSITION. OBVIOUS RELATED ISSUE TO A DEFECTIVE TIMING BELT OR TENSIONER. TOLD BY DEALERSHIP NOT A COVERED REPAIR, ALTHOUGH I'VE READ THAT SIMILAR REPAIR HAS BEEN COVERED BY MANUFACTURER FOR OTHERS AND FOR OTHER MODELS. AS THIS VEHICLE IS BEING D... Read more
MINI COOPER CONVERTIBLE (2005) - POWER TRAIN Jan 5, 2015
Incident date: Jan 1, 2015
MY 2005 MINI COOPER CONVERTIBLE NEEDS THE TRANSMISSION REPLACED. MY CAR HAS ONLY 92,000 MILES AND IT IS UNFAIR THAT ALREADY IT HAS TO BE REPLACE AT A RIDICULOUS COST. THERE WAS A CLASS ACTION LAW SUIT WITH BMW/MINI FOR THE TRANSMISSION THAT WENT WRONG. THERE ARE MANY PEOPLE BESIDES MYSELF WHO WHERE NOT NOTIFIED OF THIS AND WERE LEFT OUT. MINI COOPER SHOULD RECALL THE TRANSMISSIONS .THERE ARE MANY... Read more
MINI COOPER (2009) - AIR BAGS Jan 4, 2015
Incident date: Dec 11, 2014
THE PASSENGER AIRBAG OFF LIGHT ILLUMINATED. IT IS INTERMITTENT AND DIAGNOSTICS SHOW THAT THERE IS AN ISSUE WITH THE SENSOR IN THE SEAT. THIS REQUIRES COMPLETE REPLACEMENT OF THE SEAT. ALTHOUGH THERE IS NO DANGER TO THE PASSENGER (AIRBAG WILL NOT DEPLOY), THE CAR WILL NOT PASS INSPECTION WHEN IT COMES DUE IN NOV 2015. *TR
MINI COOPER CLUBMAN S (2008) - ENGINE Jan 3, 2015
Incident date: Dec 31, 2014
THE BANGO FITTING ON TOP OF THE TURBO STARTED RANDOMLY AND EXCESSIVELY LEAKING OIL WHILE IDLING IN MY DRIVEWAY. COULD HAVE CAUSED A FIRE. GOING TO HAVE TO REPLACE THE OIL INTAKE LINE, OIL, AND DO A ENGINE CLEANING. THIS IS VERY DANGEROUS AND COULD HAVE EASILY STARTED A FIRE WITH OIL POURING OVER A HOT TURBO. *TR
MINI COOPER (2008) - ENGINE Jan 3, 2015
Incident date: Dec 1, 2014
LOW MILEAGE 2008 VEHICLE BEGAN MAKING LOUD NOISES FROM ENGINE COMPARTMENT. DIAGNOSED AS TIMING CHAIN/TENSIONER FAILURE. APPEARS TO A COMMON PROBLEM WITH THIS MODEL. ESTIMATED REPAIR COST OVER $2000. MECHANICS SAY NOT "IF" BUT "WHEN" THIS WILL HAPPEN TO ALL 2008 MCS. I BELIEVE THIS SHOULD BE REPAIRED ON A RECALL. VEHICLE CANNOT BE DRIVEN SAFELY UNTIL REPAIRED; DELAY WILL RESULT IN TOTAL ENGINE FAI... Read more
MINI COOPER S CONVERTIBLE (2007) - AIR BAGS Jan 2, 2015
Incident date: Jul 1, 2010
PASSENGER AIRBAG DISABLED LIGHT CAME ON AND REMAINS LIT AT ALL TIMES WITH THE PASSENGER SEAT OPEN OR OCCUPIED BY A PASSENGER (150 LBS). *TR
MINI COOPER S (2010) - ENGINE Dec 31, 2014
Incident date: Sep 22, 2014
THE TIMING CHAIN BELT BROKE SUDDENLY AND FLEW UP INTO MY ENGINE, DESTROYING THE ENGINE COMPLETELY. I GOT A NEW ENGINE, BUT THIS NEW ENGINE IS ALSO FAULTY (REASON UNKNOWN) AND NOW I NEED ANOTHER NEW ENGINE. *JS
MINI COOPER S (2007) - ENGINE Dec 30, 2014
Incident date: Dec 23, 2014
IN 2013 MY MINI STARTED TO OVERHEAT. I HAD THE FLUIDS CHECKED AND EVERYTHING WAS OK. I DROVE APPROX., 10 MILES AND THE CAR COMPLETELY OVERHEATED, THE OIL LIGHT CAME ON AND THE CAR SMOKED AND ALMOST CAUGHT ON FIRE. I HAD IT TOWED TO THE DEALERSHIP (MINI NORTHWEST IN FIFE WA,) THEY SAID THERE WERE NO RECALLS AND I NEEDED A NEW MOTOR AND COOLING SYSTEM. I PAID 7500$$ FOR A NEW ENGINE INSTALLED BY THE... Read more
Fire
MINI COOPER (2009) - FUEL/PROPULSION SYSTEM Dec 26, 2014
Incident date: Nov 23, 2014
THE FUEL LINE RUPTURED WHEN DRIVING MY CAR UNDER NORMAL CONDITIONS. THE CAR STARTED TO SMELL STRONGLY OF GASOLINE, SO I HAD IT TOWED TO THE DEALER RATHER THAN RE STARTING THE CAR. APPARENTLY, THIS IS A COMMON ISSUE IN MINI COOPERS DUE TO A POOR DESIGN PER THE AUTHORIZED MECHANIC. THE FUEL LINE SITS NEXT TO A HEATER LINE, AND A COMBINATION OF RUBBING AND HEAT CAUSED THE FUEL LINE TO RUPTURE. MI... Read more
MINI COOPER (2007) - AIR BAGS Dec 23, 2014
Incident date: Dec 22, 2014
THE PASSENGER AIRBAG FAULT INDICATOR LIGHT HAS COME ON WITH NO APPARENT CAUSE, ILLUMINATING WHETHER THERE IS A PASSENGER IN THE SEAT OR NOT. THE DEALER HAS DETERMINED IT NEEDS TO BE REPLACED AT THE COST OF $1000+. BASED ON THE FORUMS ONLINE, THIS SEEMS TO BE AN EXTREMELY COMMON PROBLEM, SO MUCH SO THAT MINI SHOULD CONSIDER A VOLUNTARY RECALL AND COVER THE REPAIRS. *TR
MINI COOPER S (2005) - STEERING Dec 22, 2014
Incident date: Dec 20, 2014
ABOUT TWO WEEKS PRIOR TO THE FIRE, MY BACK BUMPER WAS HIT BY SOMEONE,NOTHING TOO SERIOUS JUST THE TAIL LIGHT BROKEN. THEIR INSURANCE HAD MY CAR FIXED AT WORLD TOYOTA COLLISION CENTER IN ATLANTA GEORGIA. ON SATURDAY MORNING, I PICKED UP MY CAR. I NOTICED CLICKING NOISE COMING OUT FROM INSIDE THE CAR AND THE STEERING WHEEL BECOMING RIGID AS SOON AS I STARTED DRIVING. I PULLED TO THE CLOSEST GAS STAT... Read more
Fire
MINI COOPER S (2005) - ENGINE Dec 22, 2014
Incident date: Dec 20, 2014
ABOUT TWO WEEKS PRIOR TO THE FIRE, MY BACK BUMPER WAS HIT BY SOMEONE,NOTHING TOO SERIOUS JUST THE TAIL LIGHT BROKEN. THEIR INSURANCE HAD MY CAR FIXED AT WORLD TOYOTA COLLISION CENTER IN ATLANTA GEORGIA. ON SATURDAY MORNING, I PICKED UP MY CAR. I NOTICED CLICKING NOISE COMING OUT FROM INSIDE THE CAR AND THE STEERING WHEEL BECOMING RIGID AS SOON AS I STARTED DRIVING. I PULLED TO THE CLOSEST GAS STAT... Read more
Fire
MINI COOPER (2005) - STEERING Dec 21, 2014
Incident date: Dec 9, 2014
MY POWER STEERING COMPLETELY STOPPED WORKING WHILE DRIVING. IT HAS BEEN LEAKING FLUID FOR MONTHS AND HAD A SLIGHT STEERING RESISTANCE A MONTH OR SO BUT WAS RANDOM AND DIDN'T CONTINUE. NOW, IT REMAINS VERY DIFFICULT TO DRIVE AT ALL TIMES. *TR
MINI COOPER (2007) - ENGINE Dec 17, 2014
Incident date: Sep 15, 2014
2007 MINI COOPER. WAS INFORMED THE CAR WAS UNSAFE TO DRIVE BECAUSE OF A CRACKED VALVE COVER WHICH WAS LEAKING. *TA
MINI COOPER S CLUBMAN (2011) - ELECTRICAL SYSTEM Dec 15, 2014
Incident date: Dec 12, 2014
MY VEHICLE WAS PARKED IN MY GARAGE FOR APPROXIMATELY ONE HOUR, AFTER DRIVING IT FOR THREE MILES IN THE RAIN. THE ENGINE SPONTANEOUSLY CAUGHT ON FIRE. *TR
Fire
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