Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WA... Read more
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Mar 16, 2015
Incident date: Mar 11, 2015
ON THE FIRST DAY OF OCCURRENCE, THERE WAS LOSS OF POWER STEERING. VERY DIFFICULT AND HARD STEERING. NO WARNING LIGHTS OR NO CHECK ENGINE LIGHTS CAME ON. MANAGED TO PARK SAFELY. STOPPED CAR AND TURNED OFF IGNITION. WAITED A FEW MINUTES. TURNED ON IGNITION AND NORMAL POWER STEERING RESUMED. OCCURRED ONE MORE TIME ABOUT 1 HOUR LATER. OCCURRED MULTIPLE TIMES IN THE COMING DAYS. IF IGNITION IS SHUT OFF... Read more
Incident date: Mar 11, 2015
I WAS DRIVING ON THE HIGHWAY. MY CAR SWERVED TO THE RIGHT. I PULLED LEFT TO CORRECT THE CAR AND IT BEGAN TO FISHTAIL SWERVING LEFT AND RIGHT AND I WAS UNABLE TO CONTROL THE CAR. SUDDENLY IT WENT OFF THE ROAD, HIT THE GUARDRAIL AND DOWN A SMALL EMBANKMENT AND FLIPPED OVER. THE CAR CAME TO A STOP UPSIDE DOWN WITH THE REAR WINDOW SMASHED AND SNOW IN THE CAR. I WAS MINORLY INJURED WITH A SMALL CUT ON ... Read more
Crash
1 injured
Incident date: Dec 9, 2014
DRIVING TO SHOPPING CENTER, I HAD MY HEATED SEAT TURNED TO THE HIGHEST SETTING. IT SEEMED AS THOUGH THE SEAT WAS UNUSUALLY WARM SO I TURNED THE SEAT DOWN TO THE MEDIUM SETTING AND CONTINUED DRIVING. THE SEAT CONTINUED TO FEEL UNCOMFORTABLE AS I DROVE, SO I TURNED IT DOWN TO LOW, BUT IT STILL DID NOT COOL DOWN. IT BECAME ALARMINGLY HOT SO I TURNED IT OFF COMPLETELY BUT IT DID NOT COOL DOWN. AT ... Read more
1 injured
Incident date: Mar 10, 2015
THE ENGINE STARTING CUTTING OUT AND RABBITING AND FINALLY DIED AND COASTED INTO PARKING LOT AND COULD NOT GET IT STARTED. TOOK TO BARON BMW AND THEY SAID THE ENGINE WAS TOASTED BECAUSE OF LOW OIL PRESSURE FROM A HABITUAL PROBLEM WITH THEIR OIL FILTER HOUSING THAT THEY NEVER RECALLED BECAUSE THEY DIDN'T THINK IT WAS A SAFETY ISSUE WHEN THE CAR CUTS OUT AND RABBITS ON ACCELERATION ONTO THE HIGHWAY A... Read more
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. A "VEHICLE NOT IN PARK, PLEASE PUT IN PARK AND RESTART" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS ... Read more
Incident date: Mar 2, 2015
MINI COOPER. CONSUMER WRITES IN REGARDS TO AIRBAG INDICATOR AND SEAT BELT BUZZER PROBLEMS. *SMD
Incident date: Mar 2, 2015
MINI COOPER. CONSUMER WRITES IN REGARDS TO AIRBAG INDICATOR AND SEAT BELT BUZZER PROBLEMS. *SMD
Incident date: Feb 7, 2014
I HAVE BEEN GETTING THE AIR BAG WARNING LIGHT (IN RED) COMING ON WHILE DRIVING THE CAR STARTED IN FEBRUARY, 2015. I'VE TOLD THAT MINI/BMW IS AWARE OF THIS ISSUE, BUT IS NOT MAKING ANY MOVEMENT ON ESTABLISHING A SAFETY RECALL ON AFFECTED CARS. WARNING LIGHT COMES ON REGARDLESS OF HOW MANY PASSENGERS ARE IN THE VEHICLE. SOMETIMES THE LIGHT COMES ON AND STAYS ON, OTHER TIMES IT CYCLES THROUGH ON-OFF... Read more
Incident date: Feb 7, 2014
I HAVE BEEN GETTING THE AIR BAG WARNING LIGHT (IN RED) COMING ON WHILE DRIVING THE CAR STARTED IN FEBRUARY, 2015. I'VE TOLD THAT MINI/BMW IS AWARE OF THIS ISSUE, BUT IS NOT MAKING ANY MOVEMENT ON ESTABLISHING A SAFETY RECALL ON AFFECTED CARS. WARNING LIGHT COMES ON REGARDLESS OF HOW MANY PASSENGERS ARE IN THE VEHICLE. SOMETIMES THE LIGHT COMES ON AND STAYS ON, OTHER TIMES IT CYCLES THROUGH ON-OFF... Read more
Incident date: Mar 9, 2015
I WAS ON THE I-40 HIGHWAY FROM GATLINBURG TO NASHVILLE. THERE WAS A HOLE ON THE HIGHWAY. MY CAR PASSED THE HOLE THEN FRONT RIGHT WHEEL BECAME CURVED. ALSO, I HAVE BLACK BOX IN MY CAR. I CAN PROVE IT. I NEED TO CHANGE MY WHEEL IT TAKES MORE THAN 500 DOLLARS. *TR
Incident date: Nov 2, 2014
AFTER UNLATCHING THE DRIVER SIDE SEATBELT, THE BELT FOLD INTO THE RETRACTION MECHANISM SUCH THAT IT GOT STUCK AND COULD NOT BE USED UNTIL IT WAS MANUALLY UNSPOOLED, WHICH IS EXTREMELY DIFFICULT TO DO. THIS HAS HAPPENED MANY TIMES IN THIS CAR AND PRESENTS AND SERIOUS SAFETY ISSUE SINCE IT RENDERS THE SEATBELT POTENTIALLY UNUSABLE. *TR
Incident date: Mar 5, 2015
I STOPPED AT A RED LIGHT ON A BUSY CITY STREET. THE MINI COOPER S ENGINE STOPPED RUNNING AND WOULD NOT START. THAT DAY WAS HEAVY SNOW AND THE ROADS WERE VERY DIFFICULT TO DRIVE ON. I COULD NOT MOVE THE CAR. AFTER SOMETIME WAITING ON A TOW TRUCK THE FOUR WAY FLASHERS QUIT WORKING. FORTUNATELY NO ONE RAN INTO THE CAR. I DISRUPTED TRAFFIC FOR ABOUT AN HOUR UNTIL THE POLICE WERE ABLE TO PUSH THE... Read more
MINI
COOPER S CONVERTIBLE
(2010) - ENGINE
Mar 7, 2015
Incident date: Feb 13, 2013
KNOCKING, TIMING. OVER 2 THOUSAND SIGNATURES OF OWNERS HAVING THE SAME ISSUE. *TR
MINI
COOPER CLUBMAN
(2009) - POWER TRAIN
Mar 6, 2015
Incident date: Mar 6, 2015
CAR STARTED MAKING RATTLING NOISE ON START UP, DROVE IT TO MINI, THEY SAY MY TIMING CHAIN IS STRETCHED AND HOUSING BROKEN, AROUND $2500, TO REPAIR. READING ONLINE THIS IS A COMMON PROBLEM, EVEN THE BASIS OF A LAWSUIT AND I FEEL IT SHOULD BE LOOKED INTO. *TR
MINI
COOPER CLUBMAN
(2009) - ENGINE AND ENGINE COOLING
Mar 6, 2015
Incident date: Mar 6, 2015
CAR STARTED MAKING RATTLING NOISE ON START UP, DROVE IT TO MINI, THEY SAY MY TIMING CHAIN IS STRETCHED AND HOUSING BROKEN, AROUND $2500, TO REPAIR. READING ONLINE THIS IS A COMMON PROBLEM, EVEN THE BASIS OF A LAWSUIT AND I FEEL IT SHOULD BE LOOKED INTO. *TR
Incident date: Mar 5, 2015
I TOOK MY 2008 MINI COOPER IN FOR ITS ANNUAL SAFETY CHECK AND IT DID NOT PASS. THE FRONT SEAT PASSENGER AIRBAG SENSOR IS FAULTY, IT DOES NOT DETECT THAT THERE IS IN FACT A PERSON OCCUPYING THE SEAT. I FEEL THAT THIS IS A SAFETY ISSUE THAT MINI COOPER SHOULD BE RESPONSIBLE FOR. THIS IS NOT A NORMAL WEAR AND TEAR ISSUE, AGAIN, IT'S A SAFETY ISSUE. THE PART TO REPLACE THIS SENSOR RANGES FROM $1200-$... Read more
Incident date: Mar 14, 2014
THE PASSENGER SEAT AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I WAS ADVISED BY AN AUTHORIZED MINI COPPER MECHANIC THAT THE PASSENGER SEAT AIR BAG SENSOR IS BAD. IT'S MY UNDERSTANDING THAT MINI COOPER USA IS NOT OWNING UP TO THEIR RESPONSIBILITY TO RECALL AND REPAIR WHAT COULD POSSIBLY BE A LIFE SAFETY PROBLEM. THE LEATHER SEAT IS PRACTICALLY NEW AND THERE'S NO EXCUSE FOR THIS FAULTY AIR BAG SENSOR... Read more
Incident date: Mar 14, 2014
THE PASSENGER SEAT AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I WAS ADVISED BY AN AUTHORIZED MINI COPPER MECHANIC THAT THE PASSENGER SEAT AIR BAG SENSOR IS BAD. IT'S MY UNDERSTANDING THAT MINI COOPER USA IS NOT OWNING UP TO THEIR RESPONSIBILITY TO RECALL AND REPAIR WHAT COULD POSSIBLY BE A LIFE SAFETY PROBLEM. THE LEATHER SEAT IS PRACTICALLY NEW AND THERE'S NO EXCUSE FOR THIS FAULTY AIR BAG SENSOR... Read more
Incident date: Mar 14, 2014
THE PASSENGER SEAT AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I WAS ADVISED BY AN AUTHORIZED MINI COPPER MECHANIC THAT THE PASSENGER SEAT AIR BAG SENSOR IS BAD. IT'S MY UNDERSTANDING THAT MINI COOPER USA IS NOT OWNING UP TO THEIR RESPONSIBILITY TO RECALL AND REPAIR WHAT COULD POSSIBLY BE A LIFE SAFETY PROBLEM. THE LEATHER SEAT IS PRACTICALLY NEW AND THERE'S NO EXCUSE FOR THIS FAULTY AIR BAG SENSOR... Read more
Incident date: Nov 15, 2014
TL*THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HISSING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT IT WAS DUE TO SALT AND SHOULD GO AWAY OVER TIME. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REP... Read more
MINI
COOPER S CONVERTIBLE
(2006) - ELECTRICAL SYSTEM
Mar 4, 2015
Incident date: Jan 3, 2013
MY WIFE'S 2006 MINI COOPER S CONVERTIBLES AIRBAG LIGHT STAYS ON. THIS SHOULD BE A RECALL, AS I'M SEEING. ON THE INTERNET, THAT MANY OWNERS OF COOPERS AND BMWS HAVE THIS SAME PROBLEM. VERY MUCH A SAFETY ISSUE AND BE ADVISED THAT YOU ARE OFFICIALLY ON NOTICE, THAT THIS IS A PROBLEM. ALSO A TIRE SAFETY ISSUE INCLUDED.
MINI
COOPER S CONVERTIBLE
(2006) - WHEELS
Mar 4, 2015
Incident date: Jan 3, 2013
AIRBAG WARNING LIGHT STAYS ON. BUBBLES ON RUN FLAT TIRES (ONE REPLACED). RUBBER SEALS DETERIORATING ON OUTSIDE OF VEHICLE. WATER PUMP LEAKING (REPLACED). UPHOLSTERY IS COMING APART ON DRIVERS SEAT. *TR
MINI
COOPER S CONVERTIBLE
(2006) - STRUCTURE:BODY
Mar 4, 2015
Incident date: Jan 3, 2013
AIRBAG WARNING LIGHT STAYS ON. BUBBLES ON RUN FLAT TIRES (ONE REPLACED). RUBBER SEALS DETERIORATING ON OUTSIDE OF VEHICLE. WATER PUMP LEAKING (REPLACED). UPHOLSTERY IS COMING APART ON DRIVERS SEAT. *TR
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Mar 4, 2015
Incident date: Jan 3, 2013
AIRBAG WARNING LIGHT STAYS ON. BUBBLES ON RUN FLAT TIRES (ONE REPLACED). RUBBER SEALS DETERIORATING ON OUTSIDE OF VEHICLE. WATER PUMP LEAKING (REPLACED). UPHOLSTERY IS COMING APART ON DRIVERS SEAT. *TR
Incident date: Feb 26, 2015
MY CAR WOULD MAKE A NOISE AT THE REAR OF THE CAR WHEN I DROVE ON A BUMPY STREET, I TOOK THE CAR TO THE DEALER AND AFTER THERE INSPECTION , THEY SAID THE REAR SWAY BAR LINKS HAD TO BE REPLACED. I AM CONCERNED THAT IF THE ORIGINAL PARTS WERE DEFECTIVE, MAYBE THE NEW PARTS WILL ALSO BE DEFECTIVE... THE CAR IS UNDER WARRANTY, THE DEALER IS MAKING THE REPAIRS...UPDATED 10/15/15 *BF THE DEALER STATED... Read more
Incident date: Feb 27, 2015
I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN IT FIRST HAPPENED, THE WHEEL GOT SO TIGHT AND I HIT THE CURB. THANK GOD I WAS IN A SCHOOL ZONE AND THEREFORE I WAS DRIVING SLOW. AFTER THAT, I NOTICED THAT SAME DAY THAT MY BATTERY WAS DRAINED WHEN I WAS LEAVING FROM WORK. I GOT A JUMP BUT THEN IT HAPPENED AGAIN WHEN I STOPPED FOR GROCERIES. I FIGURED SOMETHING MUST BE WRONG WITH THE BATTERY (WHICH IS FAIRL... Read more
Incident date: Feb 27, 2015
I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN IT FIRST HAPPENED, THE WHEEL GOT SO TIGHT AND I HIT THE CURB. THANK GOD I WAS IN A SCHOOL ZONE AND THEREFORE I WAS DRIVING SLOW. AFTER THAT, I NOTICED THAT SAME DAY THAT MY BATTERY WAS DRAINED WHEN I WAS LEAVING FROM WORK. I GOT A JUMP BUT THEN IT HAPPENED AGAIN WHEN I STOPPED FOR GROCERIES. I FIGURED SOMETHING MUST BE WRONG WITH THE BATTERY (WHICH IS FAIRL... Read more
Incident date: Feb 21, 2011
THE TIMING CHAIN FAILED, FOUND TO BE SHEARED THROUGH. *TR
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Feb 24, 2015
Incident date: Oct 23, 2014
TOOK IN FOR OIL CHANGE, BURNING SMELL, AND RATTLING SOUND WHEN ENGINE COLD. I WAS GIVEN A LIST AFTER THEY HAD A FEW DAYS OF: MATERIAL FAILURE OF OIL PAN GASKET, OIL FILTER HOUSING LEAK, TURBO OIL FEED LINE LEAK, MATERIAL FAILURE OF THERMOSTAT HOUSING, MATERIAL FAILURE OF WATER PUMP, AND MATERIAL FAILURE OF TIMING CHAIN, TIMING CHAIN GUIDES, TENSIONER. I ENDED WITH A TOTAL REPAIR COST OF $4,666.3... Read more
MINI
COOPER S CLUBMAN
(2009) - POWER TRAIN
Feb 24, 2015
Incident date: Oct 23, 2014
TOOK IN FOR OIL CHANGE, BURNING SMELL, AND RATTLING SOUND WHEN ENGINE COLD. I WAS GIVEN A LIST AFTER THEY HAD A FEW DAYS OF: MATERIAL FAILURE OF OIL PAN GASKET, OIL FILTER HOUSING LEAK, TURBO OIL FEED LINE LEAK, MATERIAL FAILURE OF THERMOSTAT HOUSING, MATERIAL FAILURE OF WATER PUMP, AND MATERIAL FAILURE OF TIMING CHAIN, TIMING CHAIN GUIDES, TENSIONER. I ENDED WITH A TOTAL REPAIR COST OF $4,666.3... Read more
Incident date: Feb 16, 2015
I PURCHASED MY 2010 MINI COOPER HARDTOP IN OCTOBER OF 2010 WITH 2,446 MILES ON IT. THIS CAR CAME FROM A MINI DEALERSHIP. I HAVE DRIVEN THIS VEHICLE FOR THE LAST FOUR YEARS WITHOUT ONE MECHANICAL ISSUE. TODAY I HAVE APPROXIMATELY 41,000 MILES ON THE CAR. ON THE EVENING OF FEBRUARY 16, 2015, I STARTED MY CAR TO LEAVE MY PLACE OF EMPLOYMENT AND A LOW OIL INDICATOR LIGHT FLASHED. LIVING IN A COLD... Read more
Incident date: Dec 5, 2014
PURCHASED A USED 2009 MINI COOPER S HARDTOP WITH 27,000 MILES ON IT AND WITHIN 20 DAYS THE CLUTCH WAS SLIPPING UPON LIGHT ACCELERATION AND CAUSED VERY UNSAFE DRIVING CONDITIONS. IT WAS REPLACED BY THE CARMAX WARRANTY GIVEN UNDER THE FIRST 30 DAYS , MY VEHICLE NOW HAS 32,000 MILES AND IS STARTING TO FEEL SIMILAR TO THE PREVIOUS SYMPTOMS. *TR
Incident date: Aug 19, 2014
THE PASSENGER AIR BAG SENSOR STOPPED WORKING. NOW, EVEN WHEN THERE IS SOMEONE IN THE PASSENGER SEAT, THE AIRBAG IS DEACTIVATED. THE AIR BAG SENSOR IN THE SEAT NEEDS TO WORK IN ORDER FOR THE AIRBAGS TO DEPLOY-- AND ALL OF THESE SYSTEMS ARE DOWN DUE TO A FAULTY SENSOR! *TR
Incident date: Feb 13, 2015
TURBOCHARGER OIL FEED LINE LEAKING. THE PART IS POORLY DESIGNED AND ACCORDING TO THE RESEARCH I'VE DONE PRONE TO FAILURE. THE DEALER WANTS $1200 TO REPLACE IT. WHEN I QUESTIONED THE SERVICE PERSON ABOUT THE HEAT SHIELD RECALL FROM JUST LAST YEAR TO PREVENT THIS ISSUE FROM OCCURRING, HE REASSURED ME THAT THE HEAT SHIELD RECALL WAS BECAUSE OF THE NUMBER OF PAINT JOBS THEY HAD TO DO ON HOODS FROM T... Read more
Incident date: Feb 10, 2015
THE PASSENGER SEAT HAS A PRESSURE MAT BUILT INTO THAT HAS FAILED AND IT IS CAUSING THE SRS/AIRBAG LIGHT TO STAY LIT. THIS IS TURNING OFF THE PASSENGER SIDE AIRBAG OFF WHICH CAUSES THE PASSENGER TO NOT HAVE AIRBAG PROTECTION. THIS IS A VERY COMMON PROBLEM ON ALL 2005 UP MINI COOPERS. *TR
Incident date: Feb 10, 2015
THE PASSENGER SEAT HAS A PRESSURE MAT BUILT INTO THAT HAS FAILED AND IT IS CAUSING THE SRS/AIRBAG LIGHT TO STAY LIT. THIS IS TURNING OFF THE PASSENGER SIDE AIRBAG OFF WHICH CAUSES THE PASSENGER TO NOT HAVE AIRBAG PROTECTION. THIS IS A VERY COMMON PROBLEM ON ALL 2005 UP MINI COOPERS. *TR
Incident date: Feb 10, 2015
THE PASSENGER SEAT HAS A PRESSURE MAT BUILT INTO THAT HAS FAILED AND IT IS CAUSING THE SRS/AIRBAG LIGHT TO STAY LIT. THIS IS TURNING OFF THE PASSENGER SIDE AIRBAG OFF WHICH CAUSES THE PASSENGER TO NOT HAVE AIRBAG PROTECTION. THIS IS A VERY COMMON PROBLEM ON ALL 2005 UP MINI COOPERS. *TR
Incident date: Jan 1, 2015
MY 2006 BMW MINI COOPER S PASSENGER AIR BAG LIGHT SPORADICALLY IS SHOWING THAT IT IS DEACTIVATED REGARDLESS IF THERE IS A FULL SIZED ADULT OR NO ONE IN THE PASSENGER SEAT. THIS HAS BEEN A ON GOING PROBLEM/CONCERN WILL MY PASSENGERS BE PROTECTED IN THE EVENT OF A CRASH SINCE THE AIR BAGS ARE SHOWING THAT THEY ARE SHUT OFF WILL THEY STILL WORK? I HAD IT CHECKED OUT AT AUTHORIZED MINI DEALER AND THEY... Read more
Incident date: Feb 6, 2015
VEHICLE HAS HAD SEVERAL ISSUES. LATEST IS TRANSMISSION WHICH SHIFTS ERRATICALLY FROM 2ND GEAR TO 3RD GEAR CAUSING THE VEHICLE'S TACHOMETER TO RACE FROM 2,000 RPM TO NEARLY 8,000 RPM WITHIN A SECOND OR TWO. THE VEHICLE THEN ACCELERATES/JERKS FORWARD ERRATICALLY. THE DEALER SAYS THIS IS A TRANSMISSION ISSUE THAT WOULD COST $10,500 TO REPAIR/REPLACE. THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAIN... Read more
MINI
COOPER COUNTRYMAN
(2012) - POWER TRAIN
Feb 5, 2015
Incident date: Feb 5, 2015
ENGINE LIGHT CAME ON SO I WENT IN FOR A DIAGNOSTIC. I LIVE 2.5 HOURS FROM A MINI SERVICE CENTER. THE DIAGNOSTIC AT AUTOZONE JUST LISTED A BUNCH OF MISFIRES AND NOTHING ELSE. THAT EXPLAINED THE HARSH SOUNDING START AND SPUTTERING. AS DAYS HAVE GONE BY, CAR WILL LOSE POWER IN THE MIDDLE OF TRAFFIC, STRUGGLE UP HILLS, FAIL TO MAINTAIN SPEED LIMIT, AND STRUGGLE TO START IN THE MORNING. ALL THESE EVENT... Read more
MINI
COOPER COUNTRYMAN
(2012) - FUEL/PROPULSION SYSTEM
Feb 5, 2015
Incident date: Feb 5, 2015
ENGINE LIGHT CAME ON SO I WENT IN FOR A DIAGNOSTIC. I LIVE 2.5 HOURS FROM A MINI SERVICE CENTER. THE DIAGNOSTIC AT AUTOZONE JUST LISTED A BUNCH OF MISFIRES AND NOTHING ELSE. THAT EXPLAINED THE HARSH SOUNDING START AND SPUTTERING. AS DAYS HAVE GONE BY, CAR WILL LOSE POWER IN THE MIDDLE OF TRAFFIC, STRUGGLE UP HILLS, FAIL TO MAINTAIN SPEED LIMIT, AND STRUGGLE TO START IN THE MORNING. ALL THESE EVENT... Read more
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Feb 5, 2015
Incident date: Feb 5, 2015
ENGINE LIGHT CAME ON SO I WENT IN FOR A DIAGNOSTIC. I LIVE 2.5 HOURS FROM A MINI SERVICE CENTER. THE DIAGNOSTIC AT AUTOZONE JUST LISTED A BUNCH OF MISFIRES AND NOTHING ELSE. THAT EXPLAINED THE HARSH SOUNDING START AND SPUTTERING. AS DAYS HAVE GONE BY, CAR WILL LOSE POWER IN THE MIDDLE OF TRAFFIC, STRUGGLE UP HILLS, FAIL TO MAINTAIN SPEED LIMIT, AND STRUGGLE TO START IN THE MORNING. ALL THESE EVENT... Read more
MINI
COOPER COUPE
(2012) - ENGINE
Feb 4, 2015
Incident date: Jan 23, 2012
IN WEATHER BELOW ZERO F WHEN THE CAR IS LEFT OUTSIDE FOR OVER 8 HOURS THE ENGINE SOMETIMES STARTS IN "LIMP" MODE AND DOES NOT ALLOW FULL POWER UNTIL FULLY WARMED UP. THIS CAN TAKE OVER 10 MILES OF DRIVING, IDLING ALONE DOES NOT WARM UP THE ENGINE VERY QUICKLY IN BELOW ZERO WEATHER AND LIMP MODE. THE DANGER IS THAT LIMP MODE IS VERY LIMITED TO ENGINE POWER AND ONE BECOMES A HAZARD TO OTHERS WHEN SH... Read more
Incident date: Feb 3, 2015
LEAK IN TURBO OIL LINE DUE TO CRACKS IN PLASTIC O-RING. AFTER HUNDREDS OF HEAT CYCLES, THE O-RING COOKS ITS SELF AND STARTS TO LEAK OIL ONTO THE TURBO. IT SEEMS TO ME THAT THE PRODUCT RECALL AND INSTALLATION OF THE OIL LINE HEAT SHIELD BY NTSB SHOULD HAVE ALSO INCLUDED RECALL AND REPLACEMENT OF THE TURBO OIL LINE. THE OIL LINE HEAT SHIELD HAS NOT SOLVED THE PROBLEM OF THE BAKED O-RING IN THE TU... Read more
Incident date: Jan 28, 2015
2009 MINI COOPER S - I, LIKE SO MANY OTHER MINI COOPER OWNERS, HAVE JUST FALLEN VICTIM TO THE "DEATH RATTLE" OF THE [KNOWN BY BMW] DEFECTIVE/FAULTY AND NON-RECALLED TIMING CHAIN ISSUE. IT'S ABSURD THAT WE CONTINUE TO EXPOSE THIS FAR TOO COMMON DEFECT OF A PRODUCT THAT WAS ORIGINALLY DEEMED AS A "NON-SERVICE" ITEM GOOD FOR THE OPERATING LIFE OF THE ENGINE. MOST OWNERS EXPERIENCE PROBLEMS WITHIN THE... Read more
Incident date: Jan 13, 2015
THE ENGINE WAS RATTLING HEAVILY WHEN THE CAR IGNITION WAS ON AROUND 5 PM AT THE WORKPLACE PARKING LOT . IN THE MEANTIME, THE CHECK ENGINE LIGHT WAS FLASHING. THE CAR FAILED TO DELIVER THE POWER TO THE TRANSMISSION. A FEW DAYS LATE, MY CAR WAS TOWED TO A LOCAL DEALERSHIP AND DIAGNOSED WITH LEAK OIL FROM ONE OF TIMING BELT TENSIONERS AND A BROKEN TENSIONER. THE DEALERSHIP HAD TO REPLACE THE BROKE... Read more
Incident date: Jan 8, 2015
WHEN THE CAR ACCELERATING ON THE FIRST AND SECOND GEAR, THERE WAS A SMALL JERKING MOTION. TOOK IT TO THE SHOP AND THEY DIDN'T FIND ANY PROBLEM WITH THE CAR. ONE THE DAY OF THE INCIDENT DATE, 01/08, WHEN I STARTED THE CAR, THE CAR HAVE A LOUD ENGINE SOUND, SOUNDS LIKE THE CAR IS CHOCKING FOR AIR. THE ENGINE LIGHT IS ON WITH THE RPM POINTER RUNNING UP AND DOWN (GAS PADDLE IS UNTOUCHED). TOOK IT TO ... Read more
Incident date: Jan 8, 2015
WHEN THE CAR ACCELERATING ON THE FIRST AND SECOND GEAR, THERE WAS A SMALL JERKING MOTION. TOOK IT TO THE SHOP AND THEY DIDN'T FIND ANY PROBLEM WITH THE CAR. ONE THE DAY OF THE INCIDENT DATE, 01/08, WHEN I STARTED THE CAR, THE CAR HAVE A LOUD ENGINE SOUND, SOUNDS LIKE THE CAR IS CHOCKING FOR AIR. THE ENGINE LIGHT IS ON WITH THE RPM POINTER RUNNING UP AND DOWN (GAS PADDLE IS UNTOUCHED). TOOK IT TO ... Read more
Incident date: Jan 8, 2015
WHEN THE CAR ACCELERATING ON THE FIRST AND SECOND GEAR, THERE WAS A SMALL JERKING MOTION. TOOK IT TO THE SHOP AND THEY DIDN'T FIND ANY PROBLEM WITH THE CAR. ONE THE DAY OF THE INCIDENT DATE, 01/08, WHEN I STARTED THE CAR, THE CAR HAVE A LOUD ENGINE SOUND, SOUNDS LIKE THE CAR IS CHOCKING FOR AIR. THE ENGINE LIGHT IS ON WITH THE RPM POINTER RUNNING UP AND DOWN (GAS PADDLE IS UNTOUCHED). TOOK IT TO ... Read more