Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER CONVERTIBLE
(2009) - ENGINE
Apr 29, 2015
Incident date: Apr 29, 2015
RATTLING NOISE FROM THE PASSENGER SIDE OF THE ENGINE. TOOK TO MINI, TIMING CHAIN WAS STRETCHED OUT. 2000K FIX CAR HAS LESS THAN 84K MILES. HAD THE SAME PROBLEM ABOUT 13 MONTHS AGO. SAID IT WAS THE TENSIONER BUT CHAIN WAS FINE. THAT WAS AT 64K MILES. IN 13MONTHS SPENT 3K ON THE SAME ISSUE. *TR
Incident date: Apr 17, 2015
I TOOK MY MINI COOPER TO PASSPORT MINI IN MONTGOMERY COUNTY MARYLAND FOR THE HPFP FAILING WHERE THEY CHANGED IT AND THEN TOLD ME THAT THE TURBO OIL FEED LINE IS LEAKING AND THAT THE TIMING CHAIN HAD STRETCHED AND WAS GOING TO FAIL. AFTER I TOLD THEM THAT I KNOW THAT THEY HAVE HAD PROBLEMS AND COMPLAINED SOME THEY SAID THAT THEY WOULD COVER 30% OF THE CHAIN REPLACEMENT AND A COMPLETE DETAIL OF MY ... Read more
Incident date: Feb 14, 2014
LEAKING TURBO OIL FEED LINE AND FAILING TIMING CHAIN. *TR
Incident date: Apr 9, 2015
OUR 2003 MINI COOPER HAS ABOUT 120K MILES ON IT. IT WAS COMPLETELY FINE UNTIL RECENTLY WHEN THE POWER STEERING PUMP STARTED WHINING. SOMETIMES IT COMPLETELY STOPPED WORKING AND WE HAD NO POWER STEERING, THANKFULLY THIS WAS WHILE THE CAR WAS PARKED AND NOT WHILE DRIVING. TURNING THE WHEEL IS A LITTLE HARDER THAN USUAL, AND IF YOU TURN IT TOO MUCH, THE CAR BOGS DOWN AND THE REVS GO WAY DOWN. WE'VE T... Read more
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Apr 25, 2015
Incident date: Apr 24, 2015
I WAS DRIVING WHEN I SUDDENLY LOSS MY POWER STEERING, MAKING IT DIFFICULT TO STEER THE CAR. *TR
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Apr 24, 2015
Incident date: Apr 23, 2015
DRIVING UP A RESIDENTIAL STREET ON MY RETURN FROM WORK, STEERING VERY ABRUPTLY BECAME VERY DIFFICULT. APPARENT POWER STEERING PUMP FAILURE. *TR
MINI
COOPER S CONVERTIBLE
(2006) - POWER TRAIN
Apr 23, 2015
Incident date: Sep 2, 2013
AUTOMATIC TRANSMISSION ELECTRONICALLY DISENGAGES (RANDOM OCCURRENCES) WHILE SHIFTING BETWEEN 3RD AND 4TH GEAR, ALLOWING THE ENGINE TO REV UNCONTROLLABLY. SINCE THIS HAPPENS WHILE ACCELERATING, IT CREATES AN UNSAFE CONDITION IN TRAFFIC AS THERE IS NO POWER TO THE WHEELS. WHEN THE TRANSMISSION RE-ENGAGES, IT CAN HAPPEN AT A VERY HIGH REV (3000-5000, OR MORE RPM) WHICH CAUSES AN UNSAFE CONDITION BECA... Read more
Incident date: Jan 15, 2015
AIR BAG WARNING LIGHT COMES ON WHILE DRIVING. BMW NORTH AMERICA HAD ISSUED A RECALL FOR THE 2005 - 2008 MODELS, BUT NOT AFFECTED 2009 (2008 PRODUCTION DATE) MODELS. PERSISTENT OIL LEAKS FROM AND AROUND OIL FILTER HOUSING AND TURBO OIL LINES. OIL LEAKS DIRECTLY ON EXHAUST MANIFOLD DOWN PIPE, POTENTIALLY STARTING A FIRE, HASN'T YET, BUT THERE HAS BEEN PLENTY OF SMOKE AND IN ONE INSTANCE, A SMA... Read more
Incident date: Jan 15, 2015
AIR BAG WARNING LIGHT COMES ON WHILE DRIVING. BMW NORTH AMERICA HAD ISSUED A RECALL FOR THE 2005 - 2008 MODELS, BUT NOT AFFECTED 2009 (2008 PRODUCTION DATE) MODELS. PERSISTENT OIL LEAKS FROM AND AROUND OIL FILTER HOUSING AND TURBO OIL LINES. OIL LEAKS DIRECTLY ON EXHAUST MANIFOLD DOWN PIPE, POTENTIALLY STARTING A FIRE, HASN'T YET, BUT THERE HAS BEEN PLENTY OF SMOKE AND IN ONE INSTANCE, A SMA... Read more
MINI
COOPER CLUBMAN
(2009) - AIR BAGS
Apr 22, 2015
Incident date: Apr 1, 2015
AIR BAG NOT ACTIVE / NO PASSENGER LIGHT STAYS ON EVEN WHEN A PASSENGER IS IN THE SEAT. IT WILL RANDOMLY TURN ON AND OFF. SAME COMPLAINT AS THE 2008 RECALL. *TR
Incident date: Apr 17, 2015
I WAS GETTING ON INTERSTATE STILL ON THE ON RAMP WHEN MY MINI DIED AND STARTED SMOKING WITH NO WARNING. HAD TO HAVE IT TOWED. INSURANCE STATED IT WAS AN ELECTRICAL WIRE FIRE SO IT ISN'T COVERED UNDER INSURANCE. CAN MINI PAY TO HAVE IT FIXED? THE MANUFACTURER SHOULD BE HELD LIABLE. I ALREADY HAD TO GET A NEW WATER PUMP LAST YEAR THAT WASN'T COVERED EITHER. THESE AREN'T CHEAP VEHICLES YET THEY... Read more
Fire
Incident date: Apr 17, 2015
I WAS GETTING ON INTERSTATE STILL ON THE ON RAMP WHEN MY MINI DIED AND STARTED SMOKING WITH NO WARNING. HAD TO HAVE IT TOWED. INSURANCE STATED IT WAS AN ELECTRICAL WIRE FIRE SO IT ISN'T COVERED UNDER INSURANCE. CAN MINI PAY TO HAVE IT FIXED? THE MANUFACTURER SHOULD BE HELD LIABLE. I ALREADY HAD TO GET A NEW WATER PUMP LAST YEAR THAT WASN'T COVERED EITHER. THESE AREN'T CHEAP VEHICLES YET THEY... Read more
Fire
Incident date: Apr 20, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE WHEN ATTEMPTING TO OPERATE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
MINI
COOPER CONVERTIBLE
(2008) - AIR BAGS
Apr 22, 2015
Incident date: Nov 22, 2014
TL* THE CONTACT OWNS A 2008 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Incident date: Feb 5, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP CONTINUED TO FLICKER OFF AND ON EVEN THOUGH THE FRONT PASSENGER SEAT WAS OCCUPIED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE SEVERAL MONTHS AGO AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Incident date: Apr 20, 2015
I JUST PURCHASED A 2007 MINI COOPER S AND FOUND OUT THE TIMING CHAIN NEEDS TO BE REPLACED FOR THE SECOND TIME. I UNDERSTAND THIS IS A VERY COMMON FAULT WITH THIS CAR AND A CLASS ACTION LAWSUIT IS ONGOING. I ALSO AM TRYING TO FIND OUT IF MY CAR HAS ACTUALLY HAD ALL RECALLED ITEMS REPAIRED. PLEASE LET ME KNOW HOW TO ASCERTAIN THIS INFORMATION. *TR
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE PASSENGER SEAT MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. UPDATED 6/3/15*CN UPDATED 06/30/15*JB
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE STARTING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SENSOR IN THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Incident date: Apr 16, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER S. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.....UPDATED 07/22/15 *BF UPDATED 10/06/2017*CN
Incident date: Apr 21, 2013
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE PASSENGER SEAT AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPDATED 6/11/15*CN
Incident date: Feb 12, 2014
THE DASHBOARD AIRBAG WARNING LAMP IS ALWAYS ILLUMINATED. THE DEALER WANTS THOUSANDS TO FIX THIS PROBLEM EVEN THOUGH OTHER MODEL YEARS HAVE BEEN RECALLED. WE DON'T KNOW IF THE AIRBAG WILL OPERATE CORRECTLY IN AN EMERGENCY. *TR
Incident date: Dec 20, 2014
TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500. UPDATED 7/10/15*CN UPDATED 07/16/15.*JB
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Apr 20, 2015
Incident date: Mar 1, 2012
THE PASSENGER SIDE AIR BAG SENSOR TURNS OFF EVEN THOUGH A PASSENGER IS IN THE SEAT. THIS ISSUE SHOULD BE COVERED BY THE LATEST RECALL NOTICE BUT MINI USA HAS NOT INCLUDED MY VEHICLE. *TR
Incident date: Jun 9, 2014
PASSENGER SIDE HEAD AIR BAG WARNING LIGHT ON AND CANNOT BE RESET. THIS IS A SAFETY ISSUE, BUT THE DEALERSHIP (WHERE I PURCHASED THE CAR NEW) WILL NOT WARRANTY OR REFER TO MANUFACTURER, BUT WILL CHARGE OVER $1,200.00 TO REPLACE THE AIRBAG AND/OR SENSOR NOT KNOWING IF IT IS ACTUALLY DEFECTIVE. THE CAR (NOT EVEN SIX YEARS OLD WITH LESS THAN 47K MILES) SHOULD NOT HAVE THIS POTENTIALLY SERIOUS SAFETY... Read more
Incident date: Sep 30, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FA... Read more
Incident date: Apr 2, 2015
AS I WAS DRIVING HOME FOR EASTER, ALL OF THE SUDDEN A LIGHT CAME ON. I PULLED TO THE SIDE OF THE ROAD AND THE ELECTRICITY WENT OUT IN MY CAR. I WAS STRANDED IN THE MIDDLE OF NOWHERE. THE TIMING CHAIN IN MY CAR BROKE AND CAUSED CATASTROPHIC ENGINE FAILURE. *TR
Incident date: Apr 2, 2013
PASSENGER BAG SYSTEM HAS NOT WORKED FOR OVER TWO YEARS. *TR
Incident date: Mar 12, 2015
SIMPLY DRIVING TO THE STORE ON MY DAY OFF THE POWER STEERING ABRUPTLY STOPPED, MAKING THE VEHICLE EXTREMELY HARD TO CONTROL. I TURNED AROUND AND HEADED BACK HOME SLOWLY. I PARKED IT AND RESEARCHED THE ISSUE. FIRST I FOUND OUT HOW EXPENSIVE A NEW PUMP WAS. THEN I HAD TO WAIT TILL I COULD AFFORD TO BUY ONE. BUT EVEN THE NEW ONE DOES NOT WORK. I INSTALLED IT YESTERDAY 18 APR 2015. I FOLLOWED S... Read more
Incident date: Apr 25, 2013
MINI COOPER 2007: DRIVER SIDE AIRBAG HAD INDICATOR LIGHT ON DASH STATING A FAULTY DRIVER AIRBAG. WE HAD THE AIRBAG REPLACED AT A COST OF ABOUT $600 DOLLARS. CAR WAS OUT OF WARRANTY. THERE ARE REPORTS OF OTHER MINI COOPERS HAVING AIRBAG ISSUES, AND REQUEST A REVIEW OF THIS INSTANCE AS WELL. *TR
Incident date: Apr 14, 2015
WHEN ACCELERATING WITH TRANSMISSION IN FIRST GEAR FROM A STOP IT WILL ON OCCASION JUMP OUT OF GEAR CAUSING A LOSS OF POWER TO THE DRIVING WHEELS. CAR HAS A SIX SPEED MANUAL TRANSMISSION. *TR
Incident date: Jul 1, 2014
PASSENGER AIRBAG LIGHT CONSTANT ON AND DISABLED EVEN IF I HAVE PASSENGER. THERE ARE NUMEROUS ATTEMPTS TO TALK TO THE SAN FRANCISCO DEALER TO HAVE TO DEFECT FIX THE PREVIOUS OWNER NOT ABLE TO AFFORD TO GET IT FIX. *TR
Incident date: Apr 14, 2015
THE TURBO OIL FEED LINE IS A KNOWN FAILURE POINT ON THE ENGINES PUT IN THIS GENERATION OF MINI COOPER S MODELS. THE OIL LINE USES A "O" RING GASKET BEHIND A PINCH/CRIMP CONNECTION. THIS CONNECTION IS DIRECTLY IN CONTACT WITH THE HOT SIDE OF THE TURBO AND FAILS DUE TO EXCESSIVE HEAT. THIS ALLOWS ENGINE OIL TO LEAK OUT OVER THE TURBO AND DOWN THE FRONT OF THE ENGINE. THIS COULD CAUSE THE ENGINE TO R... Read more
Incident date: Mar 5, 2015
8;30 AM THREE CAR INTERSECTION ACCIDENT. TRAFFIC LIGHT CONTROLLED 4 WAY INTERSECTION, AUTO TRAVELING SOUTH BOUND RAN RED LIGHT AND COLLIDED WITH TWO CARS TRAVELING EAST BOUND THROUGH INTERSECTION AT APPROX 35 MPH.. 1ST CAR IMPACTED TOYOTA MINI VAN DRIVERS SIDE. FORCE OF ACCIDENT SO SEVERE THAT IT FORCED MINI VAN INTO MY AUTO. THE MINI VAN IMPACTED MY MINI PRIMARILY INTO MY DRIVERS SIDE DOOR. ALL ... Read more
Crash
2 injured
Incident date: Mar 5, 2015
8;30 AM THREE CAR INTERSECTION ACCIDENT. TRAFFIC LIGHT CONTROLLED 4 WAY INTERSECTION, AUTO TRAVELING SOUTH BOUND RAN RED LIGHT AND COLLIDED WITH TWO CARS TRAVELING EAST BOUND THROUGH INTERSECTION AT APPROX 35 MPH.. 1ST CAR IMPACTED TOYOTA MINI VAN DRIVERS SIDE. FORCE OF ACCIDENT SO SEVERE THAT IT FORCED MINI VAN INTO MY AUTO. THE MINI VAN IMPACTED MY MINI PRIMARILY INTO MY DRIVERS SIDE DOOR. ALL ... Read more
Crash
2 injured
Incident date: Mar 5, 2015
8;30 AM THREE CAR INTERSECTION ACCIDENT. TRAFFIC LIGHT CONTROLLED 4 WAY INTERSECTION, AUTO TRAVELING SOUTH BOUND RAN RED LIGHT AND COLLIDED WITH TWO CARS TRAVELING EAST BOUND THROUGH INTERSECTION AT APPROX 35 MPH.. 1ST CAR IMPACTED TOYOTA MINI VAN DRIVERS SIDE. FORCE OF ACCIDENT SO SEVERE THAT IT FORCED MINI VAN INTO MY AUTO. THE MINI VAN IMPACTED MY MINI PRIMARILY INTO MY DRIVERS SIDE DOOR. ALL ... Read more
Crash
2 injured
Incident date: Mar 18, 2015
I WAS DRIVING ON THE ROAD, AND SUDDENLY I SAW THE CAR START TO STOP IN THE MIDDLE OF THE ROAD,AND I SAW THE SMOKE COMING OUT OF ENGINE .THE DIAGNOSTIC WAS THE ENGINE TOTALLY IS COLLAPSING,AND NEED NEW ENGINE. *TR
Incident date: Apr 3, 2015
WHILE DRIVING IN THE HIGHWAY, THE CAR SUDDENLY STARTED SHAKING AND HAVING LOUD CLUNKING RATTLING NOISE. THE EXHAUST WAS SPEWING HEAVY WHITE SMOKE. THE CAR SUDDENLY SLOWED AND THEN STOPPED WITH " DRIVETRAIN MALFUNCTION." WE ALSO GOT INTO AN ACCIDENT! *TR
Incident date: Apr 3, 2015
WHILE DRIVING IN THE HIGHWAY, THE CAR SUDDENLY STARTED SHAKING AND HAVING LOUD CLUNKING RATTLING NOISE. THE EXHAUST WAS SPEWING HEAVY WHITE SMOKE. THE CAR SUDDENLY SLOWED AND THEN STOPPED WITH " DRIVETRAIN MALFUNCTION." WE ALSO GOT INTO AN ACCIDENT! *TR
Incident date: Mar 20, 2015
TIMING CHAIN, WENT ,,THE DEALER SAID IT WAS THE SELF ADJUSTING TIMING CHAIN, IF IT SELF ADJUSTS THERE MUST BE A MANUFACTURE DEFECT,,LOOKED ON LINE AND FROM 2007-2009 500,000 CAR HAD THE SAME PROBLEM THE COST TO FIX IS $2200 DEALER SAID NOT WORTH FIXING AND SENT ME TO LOOK AT A NEW CAR. *TR
Incident date: Jun 1, 2009
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE FRONTAL PASSENGER AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Incident date: Mar 2, 2015
THE POWER STEERING ON MY 2006 MINI COOPER SPONTANEOUSLY COMBUSTED, MELTING THE POWER STEERING HARNESS AND DRAINING THE BATTERY. THE INCIDENT WENT LIKE THIS: WHEN WE RETURNED FROM AN EXTENDED VACATION, THE CAR WOULDN'T START BECAUSE OF A DEAD BATTERY. WE JUMPED STARTED IT USING JUMPER CABLES. WHEN I TRIED TO DRIVE AWAY, THERE WAS NO POWER STEERING. WE HAD THE CAR TOWED TO THE MINI DEALERSHIP, WHERE... Read more
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Mar 24, 2015
Incident date: Mar 11, 2015
THE PASSENGER DETECTOR ON MY PASSENGER SEAT HAS FAILED. THIS IS A KNOWN ISSUE IN MINI COOPERS AND BMWS OF THIS AGE. THE FIX IS COMPLETE $1500 SEAT REPLACEMENT AT THE DEALER. BMW HAS ALREADY RECALLED THE PARTS FOR ALL THE BMWS WHERE THIS OCCURS, BUT NOT THE MINIS. *TR
Incident date: Oct 27, 2014
STEERING BECAME CHOPPY , NOT SMOOTH,IT CONTINUES TO DETERIORATE TO A DANGEROUS STATE OF OPERATION. *TR
Incident date: Jan 29, 2015
OIL FILTER HOUSING FAILED DURING COMMUTE AND LOST ALL OIL. NEEDED TO HAVE THE CAR TOWED FOR REPAIR. RECEIVED THE CAR BACK NEXT DAY. FAILED PART IS CURRENTLY SUBJECT OF RECALL, BUT MY CAR DID NOT FALL INTO THE SCOPE OF THE RECALL SO I NEVER RECEIVED A NOTICE. TWO DAYS AFTER REPAIR FOR THE OIL FILTER HOUSING, THE VANOS SYSTEM FAILED. ENTIRE VANOS SYSTEM NEEDED TO BE REPLACED, TOOK A TOTAL OF 6 DA... Read more
Incident date: Jan 29, 2015
OIL FILTER HOUSING FAILED DURING COMMUTE AND LOST ALL OIL. NEEDED TO HAVE THE CAR TOWED FOR REPAIR. RECEIVED THE CAR BACK NEXT DAY. FAILED PART IS CURRENTLY SUBJECT OF RECALL, BUT MY CAR DID NOT FALL INTO THE SCOPE OF THE RECALL SO I NEVER RECEIVED A NOTICE. TWO DAYS AFTER REPAIR FOR THE OIL FILTER HOUSING, THE VANOS SYSTEM FAILED. ENTIRE VANOS SYSTEM NEEDED TO BE REPLACED, TOOK A TOTAL OF 6 DA... Read more
Incident date: Feb 9, 2015
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE TRANSMISSION FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE AND STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING HOME, THE TRANSMISSION SEIZED. THE VEHICLE WAS THEN TOWED BACK TO THE DEALER, WHO DETERMINED THAT THE DRIVE SHIFT CABLE FAILED. THE CONTACT WAS INFORMED OF N... Read more
Incident date: Mar 11, 2015
A FEW WEEKS AFTER I BOUGHT THE VEHICLE, I NOTICED THAT THERE WAS A NOISE WHEN STARTING THE ENGINE COLD. THIS "RATTLING" NOISE WOULD CONTINUE UNTIL THE ENGINE HEATED UP & GO AWAY. I TOOK THE CAR IN THEY CHANGED THE OIL & TOLD ME THAT THE COOLANT WAS LOW. HE ASKED IF THE CAR WAS OVERHEATING WHICH IT WAS NOT. HE TOLD ME TO KEEP A CLOSE EYE TO SEE IF THE CAR OVERHEATS. I MADE AN APPOINTMENT TO TAKE TH... Read more
Incident date: Mar 15, 2015
STEERING FLUID CONTINUOUSLY LEAKS - REPLACE HYDRAULIC HOSE TWICE - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ENGINE COOLING - FAN RUNS AFTER SHUTOFF CONTINUOUSLY - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ELECTRICAL - DOORS, WINDOWS, SUNROOF FIRE OFF ON THEIR OWN WHILE CAR IS MOVING AND WHEN IS PARKED. WILL DO THIS AT HIGHWAY SPEED OR WHEN SITTING OUTSIDE (RAIN OR SHINE) - CAR UNLOCKS ITSE... Read more
Incident date: Mar 15, 2015
STEERING FLUID CONTINUOUSLY LEAKS - REPLACE HYDRAULIC HOSE TWICE - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ENGINE COOLING - FAN RUNS AFTER SHUTOFF CONTINUOUSLY - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ELECTRICAL - DOORS, WINDOWS, SUNROOF FIRE OFF ON THEIR OWN WHILE CAR IS MOVING AND WHEN IS PARKED. WILL DO THIS AT HIGHWAY SPEED OR WHEN SITTING OUTSIDE (RAIN OR SHINE) - CAR UNLOCKS ITSE... Read more
Incident date: Mar 15, 2015
STEERING FLUID CONTINUOUSLY LEAKS - REPLACE HYDRAULIC HOSE TWICE - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ENGINE COOLING - FAN RUNS AFTER SHUTOFF CONTINUOUSLY - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ELECTRICAL - DOORS, WINDOWS, SUNROOF FIRE OFF ON THEIR OWN WHILE CAR IS MOVING AND WHEN IS PARKED. WILL DO THIS AT HIGHWAY SPEED OR WHEN SITTING OUTSIDE (RAIN OR SHINE) - CAR UNLOCKS ITSE... Read more