Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jan 10, 2014
THE PROBLEM OCCURRED WHEN THE TENSIONER FOR THE TIMING CHAIN NO LONGER APPLIED PRESSURE TO THE GUIDE RAIL. THIS CAUSES THE TIMING CHAIN TO FLAP AGAINST THE THE GUIDE RAILS EVENTUALLY BREAKING THEM. THERE WAS A NOISE THAT WAS CREATED HEARD DURING COLD START UP AND EVENTUALLY WENT AWAY WHEN THE ENGINE GOT WARM. THE ITEMS REPAIRED WERE A FAULTY CHAIN TENSIONER, TIMING CHAIN, CHAIN GUIDE RAIL, BEA... Read more
Incident date: Jun 18, 2014
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Incident date: Feb 10, 2015
TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT 80 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V815000 (STRUCTURE) AND 14V154000, (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT T... Read more
Incident date: Oct 16, 2014
MY 2007 MINI PASSENGER AIR BAG WARNING LIGHT CAME ON AND I HAD TO HAVE THE SEAT REPLACED BY THE DEALER DUE TO WEIGHT SENSOR FAILURE IN THE PASSENGER SEAT. IT WAS A DEFECTIVE FAULTY PASSENGER SEAT WEIGHT HARNESS SENSOR FAILURE ACCORDING TO THE DEALER. THE WHOLE SEAT HAD TO BE REPLACED AS A RESULT OF THE DEFECT. I NOW SEE THAT NHSTA/BMW IS RECALLING MINI COOPERS FOR THE SAME PROBLEM BUT ACCORDIN... Read more
Incident date: Apr 1, 2014
AFTER CODES ARE CLEARED ON CAR, THERE IS NO WARNING INDICATOR LIGHT ILLUMINATED AS LONG AS NO PASSENGERS SIT IN THE PASSENGER SEAT. ONCE A PASSENGER SITS IN THE SEAT, FOLLOWING THE CODE CLEARING, THEN THE AIRBAG WARNING LIGHT AND THE SEAT BELT WARNING LIGHTS ARE ILLUMINATED PERMANENTLY.
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Jun 1, 2015
Incident date: May 18, 2015
CAR HAD A RATTLLE WHEN COLD. HAD AN APPT. TO HAVE IT CHECKED ON 5/19. DROVE APPROXIMATELY 1 MILE. STOPPED AT RED LIGHT AND CAR JUST DIED. I WAS IN THE LEFT HAND LANE IN HEAVY TRAFFIC. CAR HAD TO BE TOWED. DANGEROUS SITUATION. TIMING BELT BROKE. TOLD I NEED A NEW ENGINE AT A COST OF $6,000. HAVE SINCE READ OF MANY IDENTICAL PROBLEMS DESPITE A GOOD MAINTENANCE RECORD. SO FAR, MINI HAS NOT ACKNOW... Read more
Incident date: May 1, 2015
THE AIR BAG LIGHT CAME ON AND STAYS ON CONSTANTLY NOW REGARDLESS OF WHETHER THERE IS A PASSENGER IN THE CAR OR NOT. BECAUSE IT IS THE AIR BAG LIGHT LOCATED ON THE CENTER PANEL WHERE ALL THE LIGHTS AND GAUGES ARE LOCATED RATHER THAN THE ONE UP BY THE REAR VIEW MIRROR THAT REFERS TO THE PASSENGER SEAT ONLY, I ASSUME THAT AT THIS TIME THE AIR BAG SYSTEM IS NOT OPERATIONAL. IS THERE A RECALL FOR THE A... Read more
MINI
COOPER CLUBMAN
(2008) - SEAT BELTS
May 30, 2015
Incident date: Jan 7, 2015
THE SEAT BELT WARNING INDICATOR IS LIT UP WHILE THERE IS NO ONE PRESENT IN THE FRONT PASSENGER SEAT.WHEN THERE IS A PASSENGER IN THE SEAT, THE AIR BAG IS OFF INDICATOR LIGHT IS SOMETIMES ILLUMINATED. THE WARNING INDICATOR IS INTERMITTENT AND THE SEAT BELT WARNING INDICATOR IS INTERMITTENT. THERE ARE NO ERROR CODES THAT ARE PULLING FROM THE STANDARD OBD PORT. THERE IS A LONG HISTORY OF KNOWN ISSUES... Read more
MINI
COOPER CLUBMAN
(2008) - AIR BAGS
May 30, 2015
Incident date: Jan 7, 2015
THE SEAT BELT WARNING INDICATOR IS LIT UP WHILE THERE IS NO ONE PRESENT IN THE FRONT PASSENGER SEAT.WHEN THERE IS A PASSENGER IN THE SEAT, THE AIR BAG IS OFF INDICATOR LIGHT IS SOMETIMES ILLUMINATED. THE WARNING INDICATOR IS INTERMITTENT AND THE SEAT BELT WARNING INDICATOR IS INTERMITTENT. THERE ARE NO ERROR CODES THAT ARE PULLING FROM THE STANDARD OBD PORT. THERE IS A LONG HISTORY OF KNOWN ISSUES... Read more
Incident date: May 28, 2015
THE AIRBAG LIGHT IS MALFUNCTIONING ON MY MINI COOPER S CONVERTIBLE. IT SAYS ON THE MINI COOPER COMPLIANT LIST THERE IS AN ISSUE. THE DEALER SAYS ITS A SEAT PROBLEM, REQUIRING 1,800.00 FOR A NEW SEAT. THIS SITE SHOWS 14 OTHER CARS WITH THE SAME ISSUE. I DON'T KNOW IF THE AIRBAG WILL TRULY WORK IF I WAS IN AN ACCIDENT. NO RECALL HAS BE ISSUED AS OF 5-28-2015. PLEASE HELP US GET THIS FIXED.
MINI
COOPER CONVERTIBLE
(2006) - SEATS
May 27, 2015
Incident date: May 1, 2014
THE PASSENGER SIDE AIRBAG LIGHT WILL NOT TURN OFF. SEAT CANNOT DETECT PASSENGER AND DISABLE AIRBAG. THERE IS A RECALL GOING ON, BUT IT DID NOT INCLUDE MY VIN NUMBER. MINI USA REPRESENTATIVE GAVE NO ANSWER, NO TIMELINE, NO ADDITIONAL INFORMATION. JUST TOLD ME TO WAIT. I CANNOT BELIEVE THAT'S BMW/MINI.
MINI
COOPER CONVERTIBLE
(2006) - AIR BAGS
May 27, 2015
Incident date: May 1, 2014
THE PASSENGER SIDE AIRBAG LIGHT WILL NOT TURN OFF. SEAT CANNOT DETECT PASSENGER AND DISABLE AIRBAG. THERE IS A RECALL GOING ON, BUT IT DID NOT INCLUDE MY VIN NUMBER. MINI USA REPRESENTATIVE GAVE NO ANSWER, NO TIMELINE, NO ADDITIONAL INFORMATION. JUST TOLD ME TO WAIT. I CANNOT BELIEVE THAT'S BMW/MINI.
Incident date: Aug 1, 2014
HELLO, I UNDERSTAND THAT THERE HAS BEEN A RECALL ISSUED FOR CERTAIN MINI COOPERS WITH FAULTY PASSENGER AIR BAG SENSORS. I AM WRITING TODAY BECAUSE I HAVE A 2007 MINI COOPER HARDTOP THAT HAS HAD A FAULTY PASSENGER AIR BAG SENSOR FOR OVER A YEAR, HOWEVER MY SPECIFIC CAR IS NOT YET INCLUDED IN THE RECALL BECAUSE IT IS A HARDTOP, NOT A CONVERTIBLE, EVEN THOUGH IT IS WAS PRODUCED IN THE SAME TIME SPAN... Read more
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
May 26, 2015
Incident date: Apr 1, 2014
OUR 2006 MINI COOPER AIR BAG SENSOR GOES ON AND OFF. THE DEALERSHIP INDICATED THE ENTIRE SEAT WOULD NEED TO BE REPLACED AS IS AN EMBEDDED SENSOR. THIS DOES APPEAR TO BE A SAFETY ISSUE BUT THE VEHICLE IS NOT ONE OF THE RECALLED MINI COOPERS.
Incident date: May 4, 2015
THE PASSENGER SIDE AIRBAG PAD COMPONENT WAS FOUND TO BE DEFECTIVE BY MY SERVICE CENTER. THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY IN A CRASH. IT IS APPROXIMATELY AN $1100 PART TO REPLACE PLUS LABOR. REPORTS ON VARIED NEWS MEDIA HAVE THIS AS A RECALL. I FIND NO INSTANCE OF A RECALL FROM BMW/MINI
Incident date: May 24, 2015
CAR SPONTANEOUSLY CAUGHT FIRE WHILE SITING IN THE GARAGE.
Fire
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Incident date: Feb 5, 2015
I AM ON MY 4TH PASSENGER SEAT MAT SINCE PURCHASING THIS VEHICLE NEW IN JANUARY 2007. IN APRIL I FOUND A MANUFACTURER RECALL PART 573 SAFETY RECALL REPORT 15V-205 THAT LISTED THE VEHICLES AFFECTED BY THIS RECALL. MY VEHICLE WAS MANUFACTURED ON NOV 18, 2006 WITHIN THE PRODUCTION DATE RANGE. I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS RECALL AND CAN NO LONGER FIND THE RECALL ON THIS SITE. ... Read more
MINI
COOPER CLUBMAN
(2008) - AIR BAGS
May 21, 2015
Incident date: Jul 7, 2014
I TOOK THE CAR TO THE LOCAL AUTHORIZED MINI COOPER DEALER WHERE A DIAGNOSTIC WAS RUN. THE DEALER STATED THAT THE PASSENGER SEAT MAT NEEDED TO BE REPLACED IN ORDER TO MAINTAIN THE INTEGRITY OF THE AIRBAG SYSTEM. MINI COOPER HAS BEEN FORCED TO RECALL 2008 CONVERTIBLES FOR THIS PROBLEM, BUT REFUSES TO FIX THE SAME YEAR COUNTRYMAN MODELS. THIS IS A SAFETY ISSUE THAT REQUIRED ME TO PAY TO HAVE THE... Read more
Incident date: Feb 9, 2009
REPORTED TO MINI OF DALLAS : ITEM C : CLIENT STATES THE DASH AIRBAG LIGHT AND OFF AIRBAG LIGHT KEEPS COMING ON RANDOMLY WHILE AN ADULT IS SITTING AND NOT SITTING IS PASSENGER SEAT. THIS LIGHT CONTINUED TO COME ON AND OFF . 12/16/2014 REPORTED SAME THING TO PARKER MINI OF LITTLE ROCK, ADVISED REPAIR WOULD COST $1236.88. THE VEHICLE IS NOT UNDER WARRANTY ANY MORE. ASKED FOR A TRADE IN PRICE, TH... Read more
Incident date: Oct 1, 2009
PLEASE NOTE THAT BOTH MINI COOPER USA AND NW MINI (FIFE WASHINGTON) ARE DENYING THAT RECALL 15V205000 EXISTS. BOTH HAVE REFUSED TO HONOR THIS RECALL. I SPOKE WITH A REPRESENTATIVE AT 866-825-1525 AND HE INDICATED THAT MINI VIEWS THIS AS "MEDIA HYPE" AND THAT THEY HAVE NO INFORMATION ABOUT AN ACTUAL RECALL.
Incident date: Aug 28, 2013
THE VEHICLE FOR MONTHS WOULD MAKE A SMALL JUMP FORWARD WHEN PUTTING IN REVERSE. THEN THE TRANSMISSION WOULD MAKE A GRINDING NOISE WHEN IN DRIVE. THE CAR WOULD FEEL SPONGY IN DRIVE WHEN FIRST STARTING OFF IN THE MORNING AND AT FULL STOPS.
Incident date: Feb 3, 2014
UPON TH EENGINE HEATING AND COOLING THE PLASTIC GASKET ON TH EENGINE OIL COOLER CAN GET PINCHED, CAUSING AN OIL LEAK. MINI COOPERS IN PRIOR YEARS - 2002-2007 HAD THE SAME ISSUE AND MINI HAD A RECALL. IF I SPEND THE $1,800 TO GET THE REPAIR THE NEXT TIME THE ENGINE HEATS UP AND COOLS - THE GASKET COULD BECOME PINCHED AGAIN - THUS CAUSING A LEAK. MINI COOPER OF ATLANTA IS YES THIS COULD HAPPEN AN... Read more
Incident date: Jan 7, 2015
MY PASSENGER AIR BAG HAS BEEN INACTIVE FOR OVER TWO YEARS DUE TO A PROBLEM WITH THE SEAT SENSOR. I RECENTLY SAW THERE WAS A RECALL FOR THIS ISSUE, BUT ACCORDING TO MY VIN MY VEHICLE HAS NO OPEN RECALLS SO IT WOULD SEEM I'M NOT COVERED BY THE CURRENT RECALL EVEN THOUGH I HAVE THE ISSUE. CAN YOU PLEASE INVESTIGATE AND LET ME KNOW AS I WOULD LOVE TO GET THIS FAULTY SAFETY FEATURE REPAIRED!
Incident date: Feb 11, 2015
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
Incident date: May 11, 2015
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE PASSENGER SIDE AIR BAG MAY NOT DEPLOY IN CASE OF A CRASH; HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A REASON FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Incident date: May 13, 2015
AIR BAG AND SEAT BELT WARNING LIGHT ON. THE DEALERSHIP SAID IT WILL COST $2600 TO REPLACE THE PARTS. THIS IS A SERIOUS SAFETY ISSUE, NOT WEAR OR TEAR. EXISTING RECALLS FOR AIR BAGS HAVE NOT INCLUDED MY VEHICLE MAKE/MODEL.
Incident date: May 13, 2015
AIR BAG AND SEAT BELT WARNING LIGHT ON. THE DEALERSHIP SAID IT WILL COST $2600 TO REPLACE THE PARTS. THIS IS A SERIOUS SAFETY ISSUE, NOT WEAR OR TEAR. EXISTING RECALLS FOR AIR BAGS HAVE NOT INCLUDED MY VEHICLE MAKE/MODEL.
Incident date: Mar 27, 2015
TL* THE CONTACT OWNS A 2011 MINI COOPER S. WHILE DRIVING 35 MPH, THE VEHICLE VIOLENTLY SHOOK, OVERHEATED, AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS... Read more
Incident date: May 14, 2015
I WAS DRIVING ON THE ROAD MY I TURNED THE AC ON AND ABOUT 20MIN OF ME RIDING IN THE VEHICLE ME AND MY INFANT SON MY MY VEHICLE STARTED SMOKING UNDER THE HOOD HEAVY WHITE SMOKE UNDER THE HOOD OF THE 2006 MINI COOPER S. MY CAR BEGAN TO LOOSE POWER WHILE ENGINE BAY STILL HEAVILY SMOKING I MANAGED TO GET CAR IN A NEARBY DEALERSHIP GET MY SON AND I OUT OF THE CAR I PUT WATER ON THE SIDE OF THE ENGINE T... Read more
Fire
Incident date: May 14, 2015
I WAS DRIVING ON THE ROAD MY I TURNED THE AC ON AND ABOUT 20MIN OF ME RIDING IN THE VEHICLE ME AND MY INFANT SON MY MY VEHICLE STARTED SMOKING UNDER THE HOOD HEAVY WHITE SMOKE UNDER THE HOOD OF THE 2006 MINI COOPER S. MY CAR BEGAN TO LOOSE POWER WHILE ENGINE BAY STILL HEAVILY SMOKING I MANAGED TO GET CAR IN A NEARBY DEALERSHIP GET MY SON AND I OUT OF THE CAR I PUT WATER ON THE SIDE OF THE ENGINE T... Read more
Fire
Incident date: May 14, 2015
I WAS DRIVING ON THE ROAD MY I TURNED THE AC ON AND ABOUT 20MIN OF ME RIDING IN THE VEHICLE ME AND MY INFANT SON MY MY VEHICLE STARTED SMOKING UNDER THE HOOD HEAVY WHITE SMOKE UNDER THE HOOD OF THE 2006 MINI COOPER S. MY CAR BEGAN TO LOOSE POWER WHILE ENGINE BAY STILL HEAVILY SMOKING I MANAGED TO GET CAR IN A NEARBY DEALERSHIP GET MY SON AND I OUT OF THE CAR I PUT WATER ON THE SIDE OF THE ENGINE T... Read more
Fire
Incident date: Oct 20, 2014
PASSENGER SEAT AIRBAG WARNING LIGHT ILLUMINATED AND REMAINS ON. INSPECTION IS DUE 5/31/2015 SO I HAD IT DIAGNOSED BY MINI DEALER. DIAGNOSIS WAS A FAULT IN THE SENSOR SYSTEM IN A MODULE LOCATED IN THE DASHBOARD, BEHIND THE GLOVE BOX - REPAIR COST, $2,000+. THEY SAID THEY HAD NEVER BEFORE EXPERIENCED A FAILURE IN THIS PART. TO MY UNDERSTANDING, THIS IS NOT RELATED TO THE RECALL IN PROCESS, WHICH... Read more
Incident date: May 1, 2015
FRONTAL AIR BAG LIGHTS STAY ON.
Incident date: May 7, 2015
ENGINE CRANKED BUT DID NOT START. AAA FLATBED TO MINI OF ALLENTOWN. RECEIVED CALL FROM DEALER POSSIBLE WATER DAMAGE TO ELECTRICAL, CONTINUING DIAGNOSIS. VEHICLE FRM FAILURE.
Incident date: Aug 15, 2014
THE PASSENGER SEAT AIR BAG WARNING LIGHT COMES ON REGARDLESS OF THE SEAT OCCUPANCY. IT IS UNCLEAR IF THE AIR BAG IS OPERATIONAL OR NOT.
Incident date: Dec 1, 2014
DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MALFUNCTION" IGNITED AGAIN. A WEEK LATER, THEY REPORTED THAT THERE WERE... Read more
Incident date: Dec 1, 2014
DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MALFUNCTION" IGNITED AGAIN. A WEEK LATER, THEY REPORTED THAT THERE WERE... Read more
Incident date: May 4, 2015
PARKED MY CAR WITH A VALET. RETURNED IN AN HOUR. IT WOULD NOT START. THERE WAS A SMELL AS IF SOMETHING HAD BURNED. THEY JUMP STARTED MY CAR. AS I BEGAN TO DRIVE THE POWER STEERING WAS OUT. IMMEDIATELY DROVE IT TO MY CAR REPAIR SHOP. BY THE TIME THAT I HAD TRAVELED THE 2 MILES, THE ENGINE WAS HEAVILY SMOKING. MY CAR REPAIR SHOP SAYS THAT THE POWER STEERING PUMP ELECTRICALLY MALFUNCTIONED - ... Read more
Fire
Incident date: May 4, 2015
PARKED MY CAR WITH A VALET. RETURNED IN AN HOUR. IT WOULD NOT START. THERE WAS A SMELL AS IF SOMETHING HAD BURNED. THEY JUMP STARTED MY CAR. AS I BEGAN TO DRIVE THE POWER STEERING WAS OUT. IMMEDIATELY DROVE IT TO MY CAR REPAIR SHOP. BY THE TIME THAT I HAD TRAVELED THE 2 MILES, THE ENGINE WAS HEAVILY SMOKING. MY CAR REPAIR SHOP SAYS THAT THE POWER STEERING PUMP ELECTRICALLY MALFUNCTIONED - ... Read more
Fire
MINI
COOPER CONVERTIBLE
(2005) - ELECTRICAL SYSTEM
May 8, 2015
Incident date: Apr 4, 2015
PARKED AT SHOPPING MALL AND NOT RUNNING FOR AT LEAST 30 MINUTES, COME OUT TO MINI COOPER ON FIRE. SMOKE COMING OUT OF ENGINE AREA, HIGH PITCH FAN WHIRLING, ELECTRICAL SMELL. POWER STEERING FAILED, SHORTED OUT, AND CAUGHT ON FIRE. VEHICLE WAS NOT EVEN ON AND PARKED WHEN THIS HAPPENED. APPEARS TO BE A MAJOR FAILURE MANY OTHERS OWNING A MINI COOPER HAVE EXPERIENCED. BMW/MINI COOPER OF USA DID NO... Read more
Fire
MINI
COOPER CONVERTIBLE
(2005) - ENGINE
May 8, 2015
Incident date: Apr 4, 2015
PARKED AT SHOPPING MALL AND NOT RUNNING FOR AT LEAST 30 MINUTES, COME OUT TO MINI COOPER ON FIRE. SMOKE COMING OUT OF ENGINE AREA, HIGH PITCH FAN WHIRLING, ELECTRICAL SMELL. POWER STEERING FAILED, SHORTED OUT, AND CAUGHT ON FIRE. VEHICLE WAS NOT EVEN ON AND PARKED WHEN THIS HAPPENED. APPEARS TO BE A MAJOR FAILURE MANY OTHERS OWNING A MINI COOPER HAVE EXPERIENCED. BMW/MINI COOPER OF USA DID NO... Read more
Fire
MINI
COOPER CONVERTIBLE
(2005) - STEERING
May 8, 2015
Incident date: Apr 4, 2015
PARKED AT SHOPPING MALL AND NOT RUNNING FOR AT LEAST 30 MINUTES, COME OUT TO MINI COOPER ON FIRE. SMOKE COMING OUT OF ENGINE AREA, HIGH PITCH FAN WHIRLING, ELECTRICAL SMELL. POWER STEERING FAILED, SHORTED OUT, AND CAUGHT ON FIRE. VEHICLE WAS NOT EVEN ON AND PARKED WHEN THIS HAPPENED. APPEARS TO BE A MAJOR FAILURE MANY OTHERS OWNING A MINI COOPER HAVE EXPERIENCED. BMW/MINI COOPER OF USA DID NO... Read more
Fire
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE TRANSMISSION WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP, FAN, AND THE TRANSMISSION NEEDED TO BE REPLACED. THE POWER STEERING WAS REPAIRED AT A COST OF $1900. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,200.... Read more
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE TRANSMISSION WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP, FAN, AND THE TRANSMISSION NEEDED TO BE REPLACED. THE POWER STEERING WAS REPAIRED AT A COST OF $1900. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,200.... Read more
Incident date: Apr 12, 2015
ENGINE CEASED WHILE TRAVELING ON HIGHWAY. PREVIOUSLY TOOK CAR TO MINI DEALER WHEN ENGINE LIGHT WAS ON AND WAS TOLD THAT THE ENGINE LIGHT WAS PROBABLY ON BECAUSE OF THE GAS CAP AND THEIR WAS NOTHING TO WORRY ABOUT. *TR
Incident date: May 1, 2014
THIS IS A COMPLAINT AGAINST THE TIMING CHAIN AND TENSIONER FOR THE MINI COOPER WHICH IS KNOWN TO BE FAULTY. THE TIMING CHAIN HAD BEGIN RATTLING AND WAS INSPECTED AT A MINI DEALERSHIP. THEY STATED THAT IT'S A KNOWN ISSUE WITH MINI. REPAIR FOR THIS JOB IS 3800 USD. THIS IS A TREMENDOUS PRICE TAG.THIS CAN LEAD TO A VERY VERY DANGEROUS SITUATION ON THE HIGHWAY HEADING TO WORK. *TR
Incident date: May 1, 2015
OIL FEED LINE GOING INTO TURBO IS LEAKING OIL DIRECTLY ONTO TURBO. MINI USES A RUBBER O RING THAT IS CONNECTED TO A VERY HOT TURBO AND O RING WILL FAIL ON ALL MINI COOPERS WITH A TURBO. WHEN THIS RUBBER O RING FAILS IT WILL LEAK OIL DIRECTLY ONTO HOT TURBO AND CAUSE A FIRE. I THINK IT'S IN THE SAFETY OF ALL THAT THIS BE LOOKED INTO AND RECALLED. I BELIEVE MINI COOPER IS VERY AWARE OF THE PROBLEM... Read more
MINI
COOPER CLUBMAN
(2011) - ELECTRICAL SYSTEM
Apr 30, 2015
Incident date: Apr 20, 2015
TL* THE CONTACT OWNS A 2011 MINI COOPER CLUBMAN. WHILE DRIVING APPROXIMATELY 40 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, THE ACCELERATOR PEDAL FAILED TO RESPOND, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER AND POWERED OFF. THE CONTACT ROLLED DOWN THE DRIVER SIDE WINDOW; HOWEVER, BOTH FRONT WINDOWS BE... Read more
MINI
COOPER CLUBMAN
(2011) - STEERING
Apr 30, 2015
Incident date: Apr 20, 2015
TL* THE CONTACT OWNS A 2011 MINI COOPER CLUBMAN. WHILE DRIVING APPROXIMATELY 40 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, THE ACCELERATOR PEDAL FAILED TO RESPOND, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER AND POWERED OFF. THE CONTACT ROLLED DOWN THE DRIVER SIDE WINDOW; HOWEVER, BOTH FRONT WINDOWS BE... Read more