Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jul 15, 2013
THE CAR STALLS(REDUCES SPEED 0-10MPH) IT MAY SHUT COMPLETELY DOWN AT TIMES THIS HAS BEEN THE SAME CONSISTENT PROBLEM SINCE DATE OF PURCHASE THE USED CAR DEALERSHIP HAS BEEN INFORMED OF THIS PROBLEM SINCE DOP AND FOR A MOMENT I THOUGHT THE PROBLEM HAD BEEN SOLVED BUT IT TURNED OUT TO BE A RECALL ON THE POWER STEERING PUMP WHICH WAS REPLACED BACK IN JULY-AUG 2013. THE MINI DEALER ALSO, THOUGHT T... Read more
Crash
Incident date: Apr 6, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :15V205000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABL... Read more
MINI
COOPER S CONVERTIBLE
(2009) - SERVICE BRAKES
Jul 8, 2015
Incident date: Jul 4, 2015
MOTOR WAS FINE THEN ALL OF A SUDDEN ALL THE OIL DRAINED OUT AND THE MOTOR DIED ALL AT ONCE NO LIGHT NO ALERTS JUST WORKING FINE ONE MIN COMPLETE DESTROYED THE NEXT THEY WANT 10K TO REPLACE IT AND THE WARRANTY COMPANY DEMANDS I PAY 3400 TO HAVE THE OLD MOTOR TESTED TO PROVE IT FAILED DESPITE THE MECHANIC SAYING IT HAS AND HEARING A KNOCKING OF THE RODS ON THE LOWER HALF OF THE MOTOR MINI CO... Read more
MINI
COOPER S CONVERTIBLE
(2009) - POWER TRAIN
Jul 8, 2015
Incident date: Jul 4, 2015
MOTOR WAS FINE THEN ALL OF A SUDDEN ALL THE OIL DRAINED OUT AND THE MOTOR DIED ALL AT ONCE NO LIGHT NO ALERTS JUST WORKING FINE ONE MIN COMPLETE DESTROYED THE NEXT THEY WANT 10K TO REPLACE IT AND THE WARRANTY COMPANY DEMANDS I PAY 3400 TO HAVE THE OLD MOTOR TESTED TO PROVE IT FAILED DESPITE THE MECHANIC SAYING IT HAS AND HEARING A KNOCKING OF THE RODS ON THE LOWER HALF OF THE MOTOR MINI CO... Read more
MINI
COOPER S CONVERTIBLE
(2009) - ENGINE
Jul 8, 2015
Incident date: Jul 4, 2015
MOTOR WAS FINE THEN ALL OF A SUDDEN ALL THE OIL DRAINED OUT AND THE MOTOR DIED ALL AT ONCE NO LIGHT NO ALERTS JUST WORKING FINE ONE MIN COMPLETE DESTROYED THE NEXT THEY WANT 10K TO REPLACE IT AND THE WARRANTY COMPANY DEMANDS I PAY 3400 TO HAVE THE OLD MOTOR TESTED TO PROVE IT FAILED DESPITE THE MECHANIC SAYING IT HAS AND HEARING A KNOCKING OF THE RODS ON THE LOWER HALF OF THE MOTOR MINI CO... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTAC STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIM... Read more
Incident date: Jul 7, 2015
AFTER AN HOURS DRIVE, I WAS STANDING OUTSIDE OF THE VEHICLE TALKING W/ THE CAR OFF. ALL OF SUDDEN SMOKE STARTS POURING OUT FROM UNDER THE HOOD. I QUICKLY OPENED THE HOOD TO HEAR SOME TYPE OF ELECTRICAL FAN/PUMP SOUND & SMOKE COMING FROM THE BOTTOM/REAR SIDE OF THE MOTOR. I WAS ABLE TO PULL THE BATTERY TERMINAL & THE NOISE/SMOKE STOPPED. I THEN SEARCHED ONLINE & FOUND THE KNOWN ISSUES OF THE ELECTR... Read more
Fire
Incident date: Jul 7, 2015
AFTER AN HOURS DRIVE, I WAS STANDING OUTSIDE OF THE VEHICLE TALKING W/ THE CAR OFF. ALL OF SUDDEN SMOKE STARTS POURING OUT FROM UNDER THE HOOD. I QUICKLY OPENED THE HOOD TO HEAR SOME TYPE OF ELECTRICAL FAN/PUMP SOUND & SMOKE COMING FROM THE BOTTOM/REAR SIDE OF THE MOTOR. I WAS ABLE TO PULL THE BATTERY TERMINAL & THE NOISE/SMOKE STOPPED. I THEN SEARCHED ONLINE & FOUND THE KNOWN ISSUES OF THE ELECTR... Read more
Fire
Incident date: Jun 4, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 12, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT CONTINUED TO ILLUMINATE ON AND OFF. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,629. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
Incident date: Feb 1, 2012
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. UPDATED 11/25/15*LJ UPDATED 2/5/2016 *JS UPDATED 11/07/2017*CN
Incident date: Feb 1, 2012
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. UPDATED 11/25/15*LJ UPDATED 2/5/2016 *JS UPDATED 11/07/2017*CN
Incident date: Feb 1, 2012
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. UPDATED 11/25/15*LJ UPDATED 2/5/2016 *JS UPDATED 11/07/2017*CN
Incident date: Jul 3, 2015
POWER STEERING PUMP FAILURE AT <64K MILES. THIS IS RIDICULOUS. SUCH A FAILURE MAY RESULT IN AN ACCIDENT, INJURY OR DEATH. MINI COOPER HAS KNOWN ABOUT SUCH ISSUES FOR YEARS! FIX THE PROBLEM MINI BEFORE SOMEONE GETS KILLED.
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Jul 2, 2015
Incident date: Jun 25, 2015
VEHICLE STARTED HAVING TROUBLE TURNING ON AND WHEN IT DID COME ON A LOUD CLANKING NOISE BEGAN. THE CAR COULD BARELY GO OVER 30MPH. 3 HR. DRIVE TOOK US ALMOST 6 HOURS TO GET TO DEALERSHIP. DEALERSHIP STATES IT IS THE TIMING CHAIN AND THE OIL PAN NEEDS TO BE REPLACED.WE FOUND EXCESSIVE WATER IN THE SPARE WHEEL HUB. THE BRAKE LIGHT SENSOR WOULD NOT GO OFF, AIRBAG LIGHT APPEARED, A KNOCKING NOISE IN T... Read more
MINI
COOPER CLUBMAN S
(2008) - FUEL/PROPULSION SYSTEM
Jul 2, 2015
Incident date: Jun 25, 2015
VEHICLE STARTED HAVING TROUBLE TURNING ON AND WHEN IT DID COME ON A LOUD CLANKING NOISE BEGAN. THE CAR COULD BARELY GO OVER 30MPH. 3 HR. DRIVE TOOK US ALMOST 6 HOURS TO GET TO DEALERSHIP. DEALERSHIP STATES IT IS THE TIMING CHAIN AND THE OIL PAN NEEDS TO BE REPLACED.WE FOUND EXCESSIVE WATER IN THE SPARE WHEEL HUB. THE BRAKE LIGHT SENSOR WOULD NOT GO OFF, AIRBAG LIGHT APPEARED, A KNOCKING NOISE IN T... Read more
MINI
COOPER CLUBMAN S
(2008) - AIR BAGS
Jul 2, 2015
Incident date: Jun 25, 2015
VEHICLE STARTED HAVING TROUBLE TURNING ON AND WHEN IT DID COME ON A LOUD CLANKING NOISE BEGAN. THE CAR COULD BARELY GO OVER 30MPH. 3 HR. DRIVE TOOK US ALMOST 6 HOURS TO GET TO DEALERSHIP. DEALERSHIP STATES IT IS THE TIMING CHAIN AND THE OIL PAN NEEDS TO BE REPLACED.WE FOUND EXCESSIVE WATER IN THE SPARE WHEEL HUB. THE BRAKE LIGHT SENSOR WOULD NOT GO OFF, AIRBAG LIGHT APPEARED, A KNOCKING NOISE IN T... Read more
Incident date: Jun 21, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE AFTER THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS POWERED OFF AND BACK ON AND WAS ABLE TO BE DRIVEN; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE PAST 55 MPH ON A 70 MPH HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPEND... Read more
MINI
COOPER CLUBMAN
(2009) - SEATS
Jul 1, 2015
Incident date: Jan 7, 2010
THE PASSENGER SIDE AIRBAG SENSOR HAS BEEN GOING OFF INDICATING THAT THE AIRBAG WILL NOT DEPLOY EVEN WHEN SOMEONE OF NORMAL ADULT SIZE (160LBS) IS IN THE FRONT PASSENGER SEAT. I HAVE CONTACTED MINI AND THEY REFUSE TO FIX IT UNLESS I PAY FOR THE COSTLY REPAIR, EVEN THOUGH THEY HAVE BEEN SLOWLY RECALLING OTHER MODELS FOR THE SAME PROBLEM. THE IMPROPERLY FUNCTIONING MAT IN MY MINI COOPER CLUBMAN MAY ... Read more
MINI
COOPER CLUBMAN
(2009) - AIR BAGS
Jul 1, 2015
Incident date: Jan 7, 2010
THE PASSENGER SIDE AIRBAG SENSOR HAS BEEN GOING OFF INDICATING THAT THE AIRBAG WILL NOT DEPLOY EVEN WHEN SOMEONE OF NORMAL ADULT SIZE (160LBS) IS IN THE FRONT PASSENGER SEAT. I HAVE CONTACTED MINI AND THEY REFUSE TO FIX IT UNLESS I PAY FOR THE COSTLY REPAIR, EVEN THOUGH THEY HAVE BEEN SLOWLY RECALLING OTHER MODELS FOR THE SAME PROBLEM. THE IMPROPERLY FUNCTIONING MAT IN MY MINI COOPER CLUBMAN MAY ... Read more
Incident date: Feb 11, 2015
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 1, 2015
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2008 MINI COOPER (ATTN: JOSIAH MANZO) DOCUMENT IS HARD TO READ. *SMD THE CONSUMER STATED THE TIMING CHAIN. AS A RESULT, THE ENGINE TO FAIL.*JB
Incident date: Jun 1, 2015
AIR BAG SENSOR GOES OFF AT RANDOM TIMES. THERE IS A CURRENT RECALL FOR 2005-2008 MINI COOPERS, BUT NOT ALL MAKES. THE 2005-2006 MODELS ARE THE MINI COOPER, MINI COOPER S, MINI COOPER CONVERTIBLE AND MINI COOPER CONVERTIBLE S. THE RECALL IS EXTENDED THROUGH 2008 MODELS BUT THOSE MODELS ONLY INCLUDE THE CONVERTIBLE AND THE CONVERTIBLE S. THE 2007-2008 MINI COOPER AND MINI COOPER S ARE ALSO HAVING TH... Read more
MINI
COOPER S US
(2009) - ENGINE
Jun 26, 2015
Incident date: Jun 24, 2015
VEHICLE STARTING MAKING A RATTLING NOISE IN THE LEFT FRONT TIMING CHAIN AREA, TOOK TO LOCAL MECHANIC AND HE ADVISED ONE OF THE TIMING TENSIONERS HAD SNAPPED, PROBABLY DUE TO THE TIMING CHAIN HAVING TOO MUCH SLACK, I WAS ADVISED THAT THERE MAY BE A RECALL ON THESE AS IT SEEMS TO BE HAPPENING A LOT. HE ADVISED ME TO REPLACE THE TIMING CHAIN AND TENSIONERS IN ORDER TO NOT RISK THE TENSIONER FAILING A... Read more
Incident date: Jun 1, 2015
I OWN A 2006 MINI COOPER S, WHICH I PURCHASED NEW IN OCTOBER 2006. ABOUT A YEAR AGO, I NOTICED THAT AFTER SLOWING BY STEPPING OFF / RELEASING THE GAS PEDAL, THE CAR WOULD JERK FORWARD - AT THE TIME, I DID NOT THINK IT WAS SERIOUS BECAUSE IT HAPPENED A FEW TIME AND IT WAS NOT ENOUGH TO CAUSE AN ACCIDENT. AFTER LAST MINI SERVICE IN MARCH 2015 - LATELY, I NOTICED THAT IN STOP & GO TRAFFIC, SOMETIMES... Read more
Incident date: Jun 25, 2015
PASSENGER SEAT AIRBAG DISABLED LIGHT REMAINS ON EVEN WHEN SEAT IS OCCUPIED. MECHANIC RAN DIAGNOSTIC AND FOUND CODE FOR PASSENGER SEAT OCCUPANCY SENSOR. CALLED MINI AND WAS TOLD THAT THEY WILL NOT REPAIR SINCE MODEL YEAR 2009 IS NOT INCLUDED IN THE CURRENT RECALL.
Incident date: May 30, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CAME TO A COMPLETE STOP. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE... Read more
Incident date: Jun 24, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Jun 10, 2015
POWER STEERING FAILED. EXTREMELY DIFFICULT TO STEER WITHOUT IT. AFTER THE CAR AS TURNED OFF AND THEN COOLED: 30 MINUTES LATER THE POWER STEERING WORKED AGAIN. THIS HAS NOW HAPPENED ON 3 OCCASIONS OVER THE LAST 2 WEEKS: ALL ON DAYS WITH THE TEMPERATURE IN THE 90S. I CALLED THE MINI SERVICE BUT THEY SAID THAT THEY WON'T FIX IT UNDER THE EXTENDED WARRANTY ON THE POWER STEERING PUMPS (150K MILES, ... Read more
MINI
COOPER S CONVERTIBLE
(2006) - ENGINE
Jun 23, 2015
Incident date: Mar 23, 2015
BACK AGAIN! I JUST CAN'T CATCH A BREAK WITH THIS CAR! I WAS TAKING A ROAD TRIP AND HAD ALL MY FLUIDS CHECKED AND FILLED PRIOR TO LEAVING.WHILE DRIVING HWY99 MY THERMOSTAT GAUGE WENT FINE TO DANGER ZONE! I IMMEDIATELY CALLED THE SHOP AND WAS TOLD TO PULL INTO A GAS STATION AND CHECK THE WATER AND COOLANT. HE STAYED ON THE PHONE WITH ME WHILE I REPORTED WHAT THE TEMP GAUGUE WAS DOING. EVERY TIME I T... Read more
MINI
COOPER S CONVERTIBLE
(2005) - UNKNOWN OR OTHER
Jun 23, 2015
Incident date: Feb 7, 2015
I HAVE HAD A NEW PROBLEM EVERY WEEK WITH THIS CAR. I TOOK IT TO THE CAR WASH JUST TO FIND OUT THAT THE CONVERTIBLE TOP LEAKS ON BOTH SIDES, AT THE 1ST BEND. THE WATER WAS DRIPPING AT A FAST PACE. I HAD THE TOP CHECKED OUT FOR ANY PROBLEMS PRIOR TO PURCHASING AT WHICH I WAS TOLD NOTHING APPEARED TO BE NEEDED. THE WEATHER STRIPPING AND TOP HAD NO CRACKS ARE SIGN OF WEAR. JUST ANOTHER HEADACHE WI... Read more
MINI
COOPER S CONVERTIBLE
(2005) - STRUCTURE:BODY
Jun 23, 2015
Incident date: Feb 7, 2015
I HAVE HAD A NEW PROBLEM EVERY WEEK WITH THIS CAR. I TOOK IT TO THE CAR WASH JUST TO FIND OUT THAT THE CONVERTIBLE TOP LEAKS ON BOTH SIDES, AT THE 1ST BEND. THE WATER WAS DRIPPING AT A FAST PACE. I HAD THE TOP CHECKED OUT FOR ANY PROBLEMS PRIOR TO PURCHASING AT WHICH I WAS TOLD NOTHING APPEARED TO BE NEEDED. THE WEATHER STRIPPING AND TOP HAD NO CRACKS ARE SIGN OF WEAR. JUST ANOTHER HEADACHE WI... Read more
MINI
COOPER S CONVERTIBLE
(2006) - SERVICE BRAKES
Jun 23, 2015
Incident date: Feb 6, 2015
I HAVE HAD MY CAR ABOUT FOR ABOUT 2 WEEKS AND WHEN I START MY CAR THE ABS WARNING LIGHT COMES ON. IT HAS ALSO COME ON WHILE DRIVING, AND THE BRAKES WILL GO ALL THE WAY TO FLOOR, THEN CATCH AFTER SEVERAL TIMES. I HAVE BEEN IN A FEW CLOSE ACCIDENTS AS A RESULT OF THIS. I AGAIN WENT BACK TO THE SHOP AND HAD DIAGNOSTIC TESTS PERFORMED. NOTHING CAME BACK FROM THE TEST. THE PROBLEM STILL EXISTS. I FI... Read more
MINI
COOPER S CONVERTIBLE
(2006) - POWER TRAIN
Jun 23, 2015
Incident date: Jan 24, 2015
2 DAYS AFTER PURCHASING A USED MINI COOPER S CONVERTIBLE 2006, THE CAR BEGAN TO SELF SHIFT AT IMPROPER TIMES, CAUSING THE ENGINE TO REV AT HIGH RPM'S. I CONTACTED THE DEALER IMMEDIATELY AND HE TEST DROVE THE CAR TRYING TO GET THE VEHICLE TO RESPOND THE SAME WAY. AFTER 15 MINUTES OF DRIVING IT THE PROBLEM DID NOT OCCUR AND I WAS SENT ON MY WAY. THE PROBLEM CONTINUED TO PERSIST WHEN I WAS AT LOW SPE... Read more
MINI
COOPER S CONVERTIBLE
(2006) - UNKNOWN OR OTHER
Jun 23, 2015
Incident date: Jan 23, 2015
I PURCHASED A USED 2006 MINI COOPER S CONVERTIBLE FROM A DEALER AND AFTER SIGNING THE PAPERS AND GETTING THE KEYS I TURNED THE CAR ON AND ALL THE WARNING LIGHTS CAME ON. THE DEALER TOOK IT BACK TO THE SHOP AND DID A DIAGNOSTIC TEST REVEALING NOTHING WAS WRONG, RESET THE VEHICLE AND HANDED ME THE KEYS. THE PROBLEM CONTINUES INTERMITTENTLY STILL.
Incident date: Jun 1, 2015
2005 MINI COOPER. CONSUMER WRITES IN REGARDS TO ENGINE ELECTRONIC FAILURE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE PROBLEM HE EXPERIENCED WITH HIS VEHICLE WAS A COMPUTER TEST CALLED COMPREHENSIVE COMPONENT KEPT READING INCOMPLETE. THE DEALER FOUND AN INTERNAL SHORT INSIDE THE ENGINE BASIC CONTROL COMPUTER. THE CONSUMER STATED THE COST TO REPLACE ... Read more
Incident date: Jun 1, 2015
2005 MINI COOPER. CONSUMER WRITES IN REGARDS TO ENGINE ELECTRONIC FAILURE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE PROBLEM HE EXPERIENCED WITH HIS VEHICLE WAS A COMPUTER TEST CALLED COMPREHENSIVE COMPONENT KEPT READING INCOMPLETE. THE DEALER FOUND AN INTERNAL SHORT INSIDE THE ENGINE BASIC CONTROL COMPUTER. THE CONSUMER STATED THE COST TO REPLACE ... Read more
Incident date: Aug 9, 2011
PASSENGER AIRBAG LIGHTS ON, THE DEALER SAID AIRBAG WORKS FINE. I FEEL THERE IS PROBLEM WITH AIR BAG OTHERWISE WARNING LIGHT SHOULD NOT BE ON.
Incident date: Jun 11, 2015
WHEN I WAS DRIVING HIGHWAY, A RED WARNING LIGHT OF "LOW ENGINE PRESSURE" CAME ON, AND THE ENGINE STARTED TO MAKE NOISES. LUCKILY, I WAS ABLE TO COME DOWN FROM THE HIGHWAY, AND SOON AFTER THAT, THE ENGINE STALLED COMPLETELY. IT WAS A VERY SCARY MOMENT. THE CAR WAS TOWED TO A REPAIR SHOP, AND THEY REPORTED, "SIGNIFICANT OIL SPLASH ON RIGHT SIDE OF ENGINE. ADDED 3 QUARTS OF OIL TO TRY AND START ... Read more
Incident date: Jun 19, 2015
AT ANY GIVEN SPEED OR CONDITION THE PASSENGER SIDE AIRBAG WARNING LIGHT ILLUMINATES, MEANING THAT THE AIRBAG MAY NOT DEPLOY IN A CRASH . IN SOME INSTANCES THE LIGHTS WILL DISAPPEAR, BUT AT OTHER TIMES THE LIGHTS ARE ILLUMINATED CONTINUOUSLY. IT IS OF GREAT CONCERN THAT THIS PART HAS BEEN RECALLED AS A DEFECTIVE PART, BUT BECAUSE MY PRODUCTION DATE IS MERELY ONE MONTH OFF THERE IS NO RELIEF . I... Read more
Incident date: May 1, 2015
THE STEERING HAS STARTED TO BECOME EXTREMELY UNRELIABLE AND THE CAR STARTS TO LOSE CONTROL AT ABOUT 50 MILES PER HOUR. AT FIRST THE PROBLEM WAS SLIGHT BUT IT IS BECOMING MORE DIFFICULT TO CONTROL THE CAR AT HIGHWAY SPEEDS. THIS SITUATION SEEMS VERY SIMILAR TO A COMPLAINT THAT HAS LED TO A CLASS ACTION SUIT AND THE RECALL OF SOME MINI COOPERS. UNFORTUNATELY OUR VIN WAS NOT ON THE LIST, ALTHOUGH ... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) IN JUNE OF 2015. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE PARTS NEE... Read more
Incident date: May 25, 2015
AIR CONDITION EMITS STRONG ODORS
MINI
COOPER S CLUBMAN
(2009) - FUEL/PROPULSION SYSTEM
Jun 11, 2015
Incident date: Jun 11, 2015
DRIVING ON THE INTERSTATE APPROXIMATELY 70MPH, SUDDENLY VEHICLE BEGAN RUMBLING. IMMEDIATELY CHECK ENGINE LIGHT FLASHED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE MOTOR KEPT RUNNING BUT WITH A CONTINUOUS RUMBLING AND ACCELERATOR WAS COMPLETELY INACTIVE. CAR WILL START BUT NO POWER OUTPUT, PRESSING ON THE GAS IS FUTILE.
MINI
COOPER S CLUBMAN
(2009) - POWER TRAIN
Jun 11, 2015
Incident date: Jun 11, 2015
DRIVING ON THE INTERSTATE APPROXIMATELY 70MPH, SUDDENLY VEHICLE BEGAN RUMBLING. IMMEDIATELY CHECK ENGINE LIGHT FLASHED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE MOTOR KEPT RUNNING BUT WITH A CONTINUOUS RUMBLING AND ACCELERATOR WAS COMPLETELY INACTIVE. CAR WILL START BUT NO POWER OUTPUT, PRESSING ON THE GAS IS FUTILE.
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF T... Read more
MINI
COOPER S CONVERTIBLE
(2008) - AIR BAGS
Jun 9, 2015
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V20500 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER ... Read more
MINI
COOPER S CONVERTIBLE
(2008) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 9, 2015
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V20500 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER ... Read more
Incident date: Jun 3, 2013
MINI HAS ANNOUNCED RECALL NO. 15V-205 REGARDING REPLACEMENT OF FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR ON MINI COOPER. MY MINI HAS THIS DEFECT AND IN ORDER TO VALIDATE THIS AIR BAG RELATED DEFECT, MINI REQUIRED ME TO PAY A DIAGNOSTIC FEE. NOW, MINI IS REFUSING TO REIMBURSE DIAGNOSTIC FEE NEEDED TO DETERMINE THAT AIRBAG LIGHT WAS DUE TO THE DEFECT ASSOCIATED WITH THE FRONT SEAT DET... Read more
Incident date: Jun 3, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V1205000 (AIR BAGS); HOWEVER, THE CLOSEST DEALER WAS EIGHTY MILES AWAY. THE CONTACT STATED THAT THE MANUFACTURER OFFERED TO PAY FOR THE PART TO DO THE REPAIR, BUT THE CONTACT WOULD BE RESPONSIBLE FOR PAYMENT OF THE LABOR FOR THE REPAIR. THE CONTACT STATED THAT THE RECALL NOTICE STATED THAT THE ... Read more