Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Sep 7, 2015
AIR BAG LIGHT TURNED ON. PERFORMED A FAULT SURVEY AND FOUND THERE IS 1 RELATED FAULT CODE IN THE MRS CONTROL UNIT. PASSENGER SEAT OCCUPANCY SENSOR, NOT CURRENTLY PRESENT, OCCURRED 12 TIMES. NEED TO REPLACE THE SEAT OCCUPANCY SENSOR AND RE PROGRAM THE MRS CONTROL UNIT. TOTAL REPLACEMENT COST: $1,164.47 CALLED MINI HEADQUARTERS AND WAS TOLD THERE WAS NO WARRANTY OR RECALL FOR MY SPECIFIC CAR. HOWEVE... Read more
Incident date: Sep 7, 2015
AIR BAG LIGHT TURNED ON. PERFORMED A FAULT SURVEY AND FOUND THERE IS 1 RELATED FAULT CODE IN THE MRS CONTROL UNIT. PASSENGER SEAT OCCUPANCY SENSOR, NOT CURRENTLY PRESENT, OCCURRED 12 TIMES. NEED TO REPLACE THE SEAT OCCUPANCY SENSOR AND RE PROGRAM THE MRS CONTROL UNIT. TOTAL REPLACEMENT COST: $1,164.47 CALLED MINI HEADQUARTERS AND WAS TOLD THERE WAS NO WARRANTY OR RECALL FOR MY SPECIFIC CAR. HOWEVE... Read more
Incident date: Sep 28, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT STATED THAT WHILE PARKED, THERE WAS AN ABNORMAL BURNING OIL ODOR FROM THE VEHICLE. THE FAILURE RECURRED CONSTANTLY. THE CONTACT PARKED THE VEHICLE AND NOTICED OIL LEAKING ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
MINI
COOPER S CLUBMAN
(2010) - ENGINE
Oct 7, 2015
Incident date: Sep 4, 2015
THE VEHICLE IS A 2010 AND WAS PURCHASED NEW. IN 2012 THE VEHICLE WAS BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER REPAIRED AND/OR REPLACED THE TIMING CHAIN. IT HAD APPROXIMATELY 10,000 MILES ON IT. IN SEPTEMBER 2015 THE VEHICLE WAS AGAIN BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER AGAIN REPAIRED AND/OR REPLACED THE TIMING CHAIN. THE VEHICLE HAS AP... Read more
MINI
COOPER CONVERTIBLE
(2008) - AIR BAGS
Oct 6, 2015
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEH... Read more
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Oct 5, 2015
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 12, 2015
VEHICLE INTERMITTENTLY BECOMES EXTREMELY DIFFICULT TO STEER.
Incident date: Oct 1, 2015
I WANT TO KNOW WHEN RECALL 15V-205 IS GOING TO BE IMPLEMENTED. MY CAR IS AFFECTED BY THIS RECALL AND I WAS NOTIFIED BY MINI USA IN JUNE. MY AIRBAG LIGHT HAS BEEN ON FOR 5 MONTHS AND MINI SAYS IT STILL DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. I CONSIDER THIS TO BE A REASONABLE PERIOD OF IME.
Incident date: Sep 24, 2015
TL* THE CONTACT OWNS A 2007 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING SIGNAL ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Incident date: Sep 1, 2015
MY 2007 MINI COOPER HAS 117K MILES AND WAS WORKING WELL UNTIL THE LAST MONTH WHEN IT STARTED BURNING OIL AND BLOWING BLACK SMOKE. THEN THE CHECK ENGINE LIGHT STARTED COMING ON BRIEFLY SO GOT MY MECHANIC TO CHECK IT OUT TODAY. THE ERROR CODE INDICATES THE TIMING CHAIN NEEDS REPLACING. COSTLY REPAIR AT $2,000 AND 2 WEEKS OUT OF COMMISSION. IN GOOGLING ONLINE THIS IS A REPORTED ISSUE WITH MY MODEL MI... Read more
Incident date: Aug 25, 2015
COMING UP TO AN INTERSECTION, THE CAR STARTED TO SLOW NORMALLY. THEN THE ABS KICKED IN AND THE CAR DID THE SHUDDER LIKE WHEN THE ABS IS ACTIVE. THEN THE ABS TURNED OFF AND THE BRAKES WENT SPONGY. THE CAR ROLLED INTO THE INTERSECTION THROUGH THE STOP SIGN. THIS HAPPENED SEVERAL MORE TIMES. WE BROUGHT THE CAR TO MINI OF AUSTIN IN TEXAS. THEY COULDN'T FIND ANYTHING WRONG. NO CODES WERE THROWN.... Read more
Incident date: May 11, 2015
THE PASSENGER SIDE AIRBAG WARNING LIGHT WENT ON AT ABOUT 28,000 MILES. FROM WHAT I READ ONLINE THIS HAS HAPPENED WITH OTHER MINI MODELS, WHICH HAVE BEEN RECALLED FOR THIS REASON (PRIOR YEARS). IT SEEMS TO MEAN THAT THE SENSOR IS NOT WORKING AND HAS TO BE REPLACED OR THE PASSENGER SIDE AIRBAG WILL NOT INFLATE IN AN ACCIDENT.
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2005 MINI COPPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 7, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 25, 2015
PASSENGER AIRBAG LIGHT SAY LITE EVEN THOUGH NO ONE IS SEATED IN THE PASSENGER SEAT. DEALER SAID KNOWN ISSUE BUT NOT PART OF RECALL. QUOTED A VERY HIGH PRICE TO HAVE REPAIRED.
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED RECALL NOTIFICATION IN JUNE OF 2015. HOWEVER, THE DEALER ADVISED THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT HE WILL RECEIVE A CALL BACK WHEN THE PART WAS AVAILABLE FOR THE REPAIR. THE CONTA... Read more
Incident date: Sep 13, 2015
POWER STEERING FAILED AND DIFFICULT TO STEER. POWER STEERING WOULD THEN CUT IN AND OUT. WARRANTY REPAIR BY MINI DEALER ON SEPTEMBER 16, 2015 REPLACED STEERING PUMP BUT POWER STEERING HOSE LEAK WAS NOT COVERED BY WARRANTY AND CHARGED $607.59 TO DO ALL NECESSARY REPAIRS FOR THE POWER STEERING TO WORK. THE LACK OF CONSISTENCY OF HAVING POWER ASSIST STEERING OR NOT COULD CONTRIBUTE TO AN ACCIDENT SINC... Read more
Incident date: Jan 2, 2015
RECALL NOTICE NO. 15V-205 WAS RECEIVED JUNE 2015 FOR FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR. AS OF 24 SEPTEMBER 2015, DEALER STILL DOES NOT HAVE PARTS OR "INFORMATION" ON RECALL.
Incident date: Feb 19, 2014
THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT THAT DETERMINES WHETHER TO DEACTIVATE THE AIRBAG WHEN A CHILD IS SEATED, OR IF THE SEAT IS UNOCCUPIED, IS BROKEN. THIS HAS CAUSED THE FRONTAL AIRBAG TO BECOME PERMANENTLY DEACTIVATED AT ALL TIMES. THERE HAS BEEN A RECALL OF OTHER CARS FOR THIS ISSUE, BUT BMW REFUSES TO INCLUDE MY VEHICLE DESPITE IT BEING THE SAME YEAR AND EXPERIENCING THE IDENTICA... Read more
Incident date: Feb 19, 2014
THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT THAT DETERMINES WHETHER TO DEACTIVATE THE AIRBAG WHEN A CHILD IS SEATED, OR IF THE SEAT IS UNOCCUPIED, IS BROKEN. THIS HAS CAUSED THE FRONTAL AIRBAG TO BECOME PERMANENTLY DEACTIVATED AT ALL TIMES. THERE HAS BEEN A RECALL OF OTHER CARS FOR THIS ISSUE, BUT BMW REFUSES TO INCLUDE MY VEHICLE DESPITE IT BEING THE SAME YEAR AND EXPERIENCING THE IDENTICA... Read more
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ
MINI
COOPER CLUBMAN
(2009) - AIR BAGS
Sep 22, 2015
Incident date: Jul 15, 2015
MY SON HAS A 2009 MINI COOPER CLUBMAN AND THE AIRBAG LIGHT STAYS ON THERE IS A RECALL ON THE 2008 MINI COOPERS BUT NOT THE 2009 THE CODE FOR THE AIR BAG LIGHT IS THE SAME AS THE 2008 CODE I AM WONDERING WHY THE 2009 MINI IS NOT RECALLED ALSO
Incident date: Sep 9, 2015
WHEN DRIVING DOWN THE HIGHWAY AT 60 MPH, THE ENGINE LOST POWER AND HAD A HARD TIME GETTING IT TO THE NEAREST EXIT FOR SAFETY. WHEN I STOPPED THE CAR I ATTEMPTED TO CHECK THE FLUID LEVELS BUT THE CAR WAS TOO HOT TO CHECK AND I WAITED FOR ABOUT AN HOUR TO COOL. WHEN I WAS ABLE TO CHECK ALL LEVELS DOWN, INCLUDING THE OIL, WHICH I JUST HAD A CHANGE IN LESS THAN A WEEK PREVIOUS TO THIS INDENT. THE O... Read more
Incident date: Apr 20, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 9, 2015
2007 MINI COOPER HARDTOP PURCHASED MAY 7, 2015 SUFFERED MAJOR ENGINE FAILURE DUE TO MANUFACTURER DEFECTIVE TIMING CHAIN & TIMING TENSIONER ISSUES, RESULTING IN LOUD TICKING INSIDE OF THE ENGINE ON THE PASSENGER SIDE..ESTIMATES TOTALING UP TO $2400.00 IN REPAIRS.....VEHICLE AT THIS POINT IS INOPERABLE.
Incident date: Sep 9, 2015
2007 MINI COOPER HARDTOP PURCHASED MAY 7, 2015 SUFFERED MAJOR ENGINE FAILURE DUE TO MANUFACTURER DEFECTIVE TIMING CHAIN & TIMING TENSIONER ISSUES, RESULTING IN LOUD TICKING INSIDE OF THE ENGINE ON THE PASSENGER SIDE..ESTIMATES TOTALING UP TO $2400.00 IN REPAIRS.....VEHICLE AT THIS POINT IS INOPERABLE.
Incident date: Sep 9, 2015
2007 MINI COOPER HARDTOP PURCHASED MAY 7, 2015 SUFFERED MAJOR ENGINE FAILURE DUE TO MANUFACTURER DEFECTIVE TIMING CHAIN & TIMING TENSIONER ISSUES, RESULTING IN LOUD TICKING INSIDE OF THE ENGINE ON THE PASSENGER SIDE..ESTIMATES TOTALING UP TO $2400.00 IN REPAIRS.....VEHICLE AT THIS POINT IS INOPERABLE.
Incident date: Jun 30, 2011
I COMPLAINED WITH MINI COOPER BACK IN 2011 WHEN MY WARRANTY EXPIRED AND DEALERSHIP SAID THAT REPLACEMENT WILL BE DONE OUT OF POCKET. I HAVE BEEN DRIVING MY CAR AT RISK; MORE OFTEN THAT NOT, I DO NOT DRIVE MY CAR WITH A PASSENGER IN THE FRONT SEAT. FAST FORWARD TO 2015 WITH RECALL BUT UNABLE TO EXECUTE THE RECALL DUE TO LACK OF PARTS. NHTSA SHOULD INVESTIGATE WHAT THE CAUSE OF DELAY AND SINC... Read more
Incident date: Mar 14, 2015
MY MINI COOPER HAS A PROBLEM WITH THE POWER STEERING PUMP THAT WILL EVENTUALLY CAUSE AN ACCIDENT. I NOTICED THAT 2002 THROUGH 2005 HAS BEEN RECALLED BECAUSE OF THIS ISSUE BUT NOT 2006? AND NOW I HAVE AN ISSUE WITH MY POWER STEERING?
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED... Read more
MINI
COOPER CLUBMAN
(2008) - ENGINE
Sep 16, 2015
Incident date: Sep 11, 2015
THE TIMING CHAIN ASSEMBLY IS FAILING AFTER HAVING THE CAR FOR LESS THAN 5,000 MILES AFTER BUYING IT USED FROM A MINI DEALERSHIP WHO HAD PERFORMED THEIR USUAL INSPECTIONS AND RESALE MAINTENANCE. APPARENTLY THE TIMING CHAIN IS INSIDE THE ENGINE CASING AND THE METAL CHAIN RUNS ALONG A PLASTIC GUIDE. THE TOP PORTION OF THE PLASTIC GUIDE HAS, IT APPEARS, FAILED, CAUSING A VERY LOUD ENGINE NOISE AND R... Read more
Incident date: Apr 15, 2015
FRONT PASSENGER AIRBAG SIGN WAS COME OUT, EVEN THOUGH PASSENGER IS SEATING AND GETTING SEAT BELT. ANY DAMAGE DIDN'T BE GOTTON ON THE PASSENGER SEAT, IT IS JUST SUDDENLY APPEARED. IT WILL MAKE SERIOUS SITUATION WHEN I GET ACCIDENT. AIRBAG IS REALLY RELATED WITH SAFETY. I STRONGLY BELIVE THAT IT HAS TECHNICAL PROBLEM AT MINI. THIS PROBLEM WILL COME OUT MORE AND PEOPLE MAY BE INJURED BY THIS PROBLEM.... Read more
Incident date: Aug 3, 2015
WHILE SITTING AT A RED LIGHT THE ENGINE SHUT OFF AND WOULD NOT START, CAR HAD TO BE TOWED. A FEW DAYS LATER IT WAS FOUND THAT THE TIMING CHAIN HAD BROKE. WITH ONLY 69,000 MILES IT IS UNHEARD OF THAT A TIMING CHAIN BREAKS. THE REPAIR COST WAS $5159.60.
Incident date: May 1, 2015
DRIVING HOME FROM WORK AS USUAL, I WAS EXITING THE HIGHWAY WHEN I FELT A JOLT FROM THE ENGINE COMPARTMENT, THE ENGINE SEEMED TO SPUTTER AND AS SOON AS I SLOWED DOWN TO 30 MPH OR SO THE CAR WOULD NOT SHIFT BACK UP TO THE HIGHER GEARS. LUCKILY I WAS ONLY A QUARTER MILE FROM HOME SO I PUT THE HAZARD LIGHTS ON AND DROVE VERY CAREFULLY INTO MY DRIVEWAY. I PUT THE CAR IN PARK AND GOT OUT TO LOOK... Read more
Incident date: Sep 9, 2015
I WAS DRIVING THE CAR FOR A 300 MILES TRIP, NEVER HAD AN ISSUE BEFORE. AFTER STOPPING IN SAN ANTONIO THE FANS KEPT RUNNING FOR AT LEAST 15MIN. STOPPED AT A CONVEINIENCE STORE AND TOPPED OFF COOLANT WHICH WASNT MISSING ANY AND CHECKED THE OIL LEVEL AND ADDED ONE QUART OF OIL. TAKING ON THE TRIP TO AUSTIN TX, THE CAR WAS RUNNING FINE AT 70MPH WHEN MY LOW OIL LIGHT CAME ON. TEN SECONDS LATER PULLED T... Read more
Fire
2 injured
Incident date: Sep 9, 2015
I WAS DRIVING THE CAR FOR A 300 MILES TRIP, NEVER HAD AN ISSUE BEFORE. AFTER STOPPING IN SAN ANTONIO THE FANS KEPT RUNNING FOR AT LEAST 15MIN. STOPPED AT A CONVEINIENCE STORE AND TOPPED OFF COOLANT WHICH WASNT MISSING ANY AND CHECKED THE OIL LEVEL AND ADDED ONE QUART OF OIL. TAKING ON THE TRIP TO AUSTIN TX, THE CAR WAS RUNNING FINE AT 70MPH WHEN MY LOW OIL LIGHT CAME ON. TEN SECONDS LATER PULLED T... Read more
Fire
2 injured
Incident date: Sep 9, 2015
I WAS DRIVING THE CAR FOR A 300 MILES TRIP, NEVER HAD AN ISSUE BEFORE. AFTER STOPPING IN SAN ANTONIO THE FANS KEPT RUNNING FOR AT LEAST 15MIN. STOPPED AT A CONVEINIENCE STORE AND TOPPED OFF COOLANT WHICH WASNT MISSING ANY AND CHECKED THE OIL LEVEL AND ADDED ONE QUART OF OIL. TAKING ON THE TRIP TO AUSTIN TX, THE CAR WAS RUNNING FINE AT 70MPH WHEN MY LOW OIL LIGHT CAME ON. TEN SECONDS LATER PULLED T... Read more
Fire
2 injured
Incident date: May 18, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 6, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Jun 29, 2015
HAVING EXACT SAME SYMPTOMS AS DETAILED IN A SIMILAR RECALL (NHTSA CAMPAIGN NUMBER: 15V205000 -- FRONT PASSENGER SEAT OCCUPANT DETECTION MAT), IN ADDITION TO HAVING GOT A 93C3 FAULT CODE (SEAT-OCCUPANCY DETECTOR, PASSENGER). SEEMS OBVIOUS THAT THE DEFECT IS THE SAME DESPITE THE SUB-MODEL NOT BEING THE SAME (MINE IS A 2007 R56 MINI CLUBMAN, CLOSEST RECALLED MODEL IS 2007 R52 MINI CONVERTIBLE).
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE REMEDY AND RECALL PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Sep 8, 2015
Incident date: May 1, 2015
NOTIFIED THAT MINI WOULD RECALL DUE TO FAULTY SENSOR FOR AIRBAG ON MAY 1. NOW 4 MONTHS LATER, AND STILL NO RECALL. MINI SAYS THEY ARE GATHERING DATA ON THE AFFECTED CARS, NO INFO ON WHEN RECALL AND REPAIR WILL ACTUALLY HAPPEN.
Incident date: Sep 26, 2014
AIR BAG LIGHT TURNED ON. PERFORMED A FAULT SURVEY AND FOUND THERE IS 1 RELATED FAULT CODE IN THE MRS CONTROL UNIT. PASSENGER SEAT OCCUPANCY SENSOR, NOT CURRENTLY PRESENT, OCCURRED 12 TIMES. NEED TO REPLACE THE SEAT OCCUPANCY SENSOR AND RE PROGRAM THE MRS CONTROL UNIT. TOTAL REPLACEMENT COST: $1,164.47 CALLED MINI HEADQUARTERS AND WAS TOLD THERE WAS NO WARRANTY OR RECALL FOR MY SPECIFIC CAR. ... Read more
Incident date: Sep 26, 2014
AIR BAG LIGHT TURNED ON. PERFORMED A FAULT SURVEY AND FOUND THERE IS 1 RELATED FAULT CODE IN THE MRS CONTROL UNIT. PASSENGER SEAT OCCUPANCY SENSOR, NOT CURRENTLY PRESENT, OCCURRED 12 TIMES. NEED TO REPLACE THE SEAT OCCUPANCY SENSOR AND RE PROGRAM THE MRS CONTROL UNIT. TOTAL REPLACEMENT COST: $1,164.47 CALLED MINI HEADQUARTERS AND WAS TOLD THERE WAS NO WARRANTY OR RECALL FOR MY SPECIFIC CAR. ... Read more
Incident date: Sep 26, 2014
AIR BAG LIGHT TURNED ON. PERFORMED A FAULT SURVEY AND FOUND THERE IS 1 RELATED FAULT CODE IN THE MRS CONTROL UNIT. PASSENGER SEAT OCCUPANCY SENSOR, NOT CURRENTLY PRESENT, OCCURRED 12 TIMES. NEED TO REPLACE THE SEAT OCCUPANCY SENSOR AND RE PROGRAM THE MRS CONTROL UNIT. TOTAL REPLACEMENT COST: $1,164.47 CALLED MINI HEADQUARTERS AND WAS TOLD THERE WAS NO WARRANTY OR RECALL FOR MY SPECIFIC CAR. ... Read more
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Sep 1, 2014
THE PASSENGER SEAT BELT SENSOR LIGHT STAY ON CONTINUOUSLY CAR IS STARTED, REGARDLESS ANYONE IN THE SEAT. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY MANUFACTURE.
Incident date: Apr 20, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED REPEATEDLY MONTHS AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. TH... Read more
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD ... Read more
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CA... Read more