Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Mar 17, 2015
CPSC: MINI COOPER: CONSUMER STATED THE CRUISE CONTROL WOULD DISENGAGE. *SS THE CONSUMER STATED DISCOVERED WHEN USING THE CLUTCH AND DOWN SHIFTING THE CRUISE CONTROL DID NOT DISENGAGE. THE FIRST TIME HE TRIED THE CRUISE CONTROL, WHILE DOWN SHIFTING THE VEHICLE MAINTAINED SPEED AND SHOT FORWARD INSTEAD OF SLOWING DOWN. *JB
Incident date: Mar 17, 2015
CPSC: MINI COOPER: CONSUMER STATED THE CRUISE CONTROL WOULD DISENGAGE. *SS THE CONSUMER STATED DISCOVERED WHEN USING THE CLUTCH AND DOWN SHIFTING THE CRUISE CONTROL DID NOT DISENGAGE. THE FIRST TIME HE TRIED THE CRUISE CONTROL, WHILE DOWN SHIFTING THE VEHICLE MAINTAINED SPEED AND SHOT FORWARD INSTEAD OF SLOWING DOWN. *JB
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V20500 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V20500 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MINI
COOPER COUNTRYMAN
(2012) - POWER TRAIN
Nov 10, 2015
Incident date: Oct 30, 2015
UPON ENTERING AN EXIT ONLY LINE ON THE HIGHWAY AT THE END OF A 400 MILE JOURNEY, TRAFFIC BACKED UP AND CAME TO A STOP IN THE EXIT ONLY LANE. WHEN TRAFFIC STARTED MOVING AGAIN, MY CAR WHICH HAS A MANUAL TRANSMISSION WOULD NOT SHIFT FROM NEUTRAL INTO 1ST GEAR (OR ANY GEAR). I WAS STOPPED AND UNABLE TO MOVE WITH TRAFFIC MOVING 50-60 MPH BEHIND ME AND NEXT TO ME. CARS SLAMMED ON BRAKES TO AVOID HITTIN... Read more
Incident date: Oct 8, 2015
THE MILEAGE ON THE VEHICLE 16600MILES. THE WARNING LIGHT FOR THE FRONT PASSENGER AIRBAG GOES ON INTERMITTENTLY. THE LIGHT FOR THE FRONT PASSENGER AIRBAG ILLUMINATES "OFF". TOOK TO DEALERSHIP AND FOUND THE PASSENGER SEAT MAT FAULTY. STARTED FLICKERING WHILE DRIVING BUT NOW THE LIGHT IS ON CONSTANTLY WHEN START CAR AND DRIVING. I HAVE READ THAT THERE IS A RECALL FOR THIS PROBLEM FOR VEHICLES M... Read more
Incident date: Oct 27, 2015
DRIVING ON FREEWAY WHEN TIMING CHAIN BREAKS AND CAUSES THOUSANDS OF DOLLARS OF DAMAGE TO ENGINE. COMPRESSION TO ENGINE STOPS AND CAR STALLS OUT. ONE MOMENT TOTALLY FINE, THE NEXT WRECKED ON FREEWAY.
Incident date: Apr 15, 2015
POWER STEERING PROBLEMS, AIR BAG OFF AND ON, CLUTCH WENT OUT NEAR ACCIDENT, ELECTRICAL ISSUES(MANY) WINDOWS UP AND DOWN ON THEIR OWN, EVER BRAKE NOT WORKING PROPERLY NUMEROUS ITEMS I HAVE THEM DETAILED ON PAPER
1 injured
Incident date: Apr 15, 2015
POWER STEERING PROBLEMS, AIR BAG OFF AND ON, CLUTCH WENT OUT NEAR ACCIDENT, ELECTRICAL ISSUES(MANY) WINDOWS UP AND DOWN ON THEIR OWN, EVER BRAKE NOT WORKING PROPERLY NUMEROUS ITEMS I HAVE THEM DETAILED ON PAPER
1 injured
Incident date: Apr 15, 2015
POWER STEERING PROBLEMS, AIR BAG OFF AND ON, CLUTCH WENT OUT NEAR ACCIDENT, ELECTRICAL ISSUES(MANY) WINDOWS UP AND DOWN ON THEIR OWN, EVER BRAKE NOT WORKING PROPERLY NUMEROUS ITEMS I HAVE THEM DETAILED ON PAPER
1 injured
Incident date: Dec 15, 2010
LOSS OF POWER STEERING. AND REGARDING THIS: NHTSA CAMPAIGN ID NUMBER :15V660 MANUFACTURER :BMW OF NORTH AMERICA, LLC MAKE / MODEL YEARS :MINI / 2002-2005 SUBJECT : ELECTRO-HYDRAULIC POWER STEERING LOSS I CAN TELL YOU THE PROBLEM WAS BECAUSE THE LOCATION OF THE COOLING FAN CAUSES IT TO BE CONTINUALLY BOMBARDED WITH ROAD SALT AND DEBRIS, SO IT FAILS, THEN THE PUMP BURNS OUT.
Incident date: Sep 19, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Incident date: Oct 30, 2015
TO MAKE YOU AWARE OF A POTENTIAL SAFETY PROBLEM. THE 2006 MINI COOPER CVT TRANSMISSION HAS HAD NUMEROUS FAILURES. A CALIFORNIA JUDGE RECENTLY RULED IN FAVOR OF A CLASS ACTION SUIT AGAINST BMW(MINI COOPER). WE JUST BECAME AWARE OF THE TRANSMISSION GOING OUT IN OUR CAR. IT STILL RUNS AND SHIFTS BUT OUR CONCERN IS THAT IT COULD QUIT AT AN INOPPORTUNE TIME AND CAUSE AN ACCIDENT. MINI HAS SHOWN NO MORA... Read more
Incident date: Apr 30, 2015
I WAS DRIVING AROUND 40 MILES PER HOUR AND THE CAR ABRUPTLY SLOWED DOWN THEN SPED UP WITHOUT ANY WARNING, IF ANOTHER CAR WAS BEHIND ME, IT WOULD HAVE CAUSED SOME SERIOUS DAMAGE. NOW MY CAR WOULDN'T SHIFT SHIFT OUT OF FIRST GEAR. I WAS TOLD BY MY MECHANIC THAT THE CVT TRANSMISSION IS GONE. AFTER REACHING OUT TO MINI USA, THEY TOLD ME THEY HAVEN'T HAD ANY PROBLEM WITH THIS TRANSMISSION AND IT'S PASS... Read more
Incident date: Apr 30, 2015
I WAS DRIVING AROUND 40 MILES PER HOUR AND THE CAR ABRUPTLY SLOWED DOWN THEN SPED UP WITHOUT ANY WARNING, IF ANOTHER CAR WAS BEHIND ME, IT WOULD HAVE CAUSED SOME SERIOUS DAMAGE. NOW MY CAR WOULDN'T SHIFT SHIFT OUT OF FIRST GEAR. I WAS TOLD BY MY MECHANIC THAT THE CVT TRANSMISSION IS GONE. AFTER REACHING OUT TO MINI USA, THEY TOLD ME THEY HAVEN'T HAD ANY PROBLEM WITH THIS TRANSMISSION AND IT'S PASS... Read more
Incident date: Jul 1, 2015
WHEN STARTING CAR, I GET A GRINDING, RATTLING NOISE FROM THE ENGINE. I HAVE BEEN TOLD THIS IS THE CHAIN TENSIONER ON THE CAR
Incident date: Oct 1, 2015
WHILE I WAS DRIVING MY CAR, THE FRONT PASSENGER AIRBAG GOT DISCONNECTED AND THE LIGHT CAME ON. NOW THE LIGHTS INDICATING THAT THE AIRBAG IS OFF REMAIN ON AT ALL TIMES. AT THE EXACT SAME TIME THE LIGHT INDICATING THAT THE PASSENGER SEAT BELT WAS NOT FASTEN CAME ON AS WELL AND IT REMAINS ON AT ALL TIMES WHILE THERE IS NOBODY ON THE PASSENGER SEAT. THE LIGHT REMAINS ON EVEN IF I FASTEN THE SEATBELT.... Read more
Incident date: Oct 1, 2015
WHILE I WAS DRIVING MY CAR, THE FRONT PASSENGER AIRBAG GOT DISCONNECTED AND THE LIGHT CAME ON. NOW THE LIGHTS INDICATING THAT THE AIRBAG IS OFF REMAIN ON AT ALL TIMES. AT THE EXACT SAME TIME THE LIGHT INDICATING THAT THE PASSENGER SEAT BELT WAS NOT FASTEN CAME ON AS WELL AND IT REMAINS ON AT ALL TIMES WHILE THERE IS NOBODY ON THE PASSENGER SEAT. THE LIGHT REMAINS ON EVEN IF I FASTEN THE SEATBELT.... Read more
Incident date: Oct 30, 2015
SUDDENLY OUT OF NOWHERE AS SOON AS I STARTED THE CAR TO BACK OUT OF MY DRIVEWAY & GO TO WORK THE STEERING WAS COMPLETELY LOCKED UP, ONLY HAVING APPROXIMATELY AN INCH TO INCH AND A HALF OF MOBILITY IN EITHER DIRECTION. I THEN TURNED THE CAR OFF, LET IT SIT OFF FOR ABOUT 5 MINS THEN RE-STARTED IT AND THE STEERING WAS STILL THE SAME WAY.
Incident date: Mar 15, 2013
70K AND ON MY THIRD SERPENTINE BELT ,BATTERY LIGHT GOES ON AND INCREDIBLY HARD TO STEER LEFT OR RIGHT AND CAR DIES. WHEN THE BELT SHREDS OR BREAKS THE CAR DIES AND ONLY MOVES AT BELOW 5 MPH ,ONLY WARNING IS A BATTERY LIGHT ... PEOPLE BUYING THIS CAR FOR TEENS DONT ! HAD TO REPLACE TRANSMISSION AT 30 K ... IF YOU BUY THIS CAR USED WITH LOW MILEAGE GET THE TRANSMISSION CHECKED . NOTE : TRANSMISSI... Read more
Incident date: Mar 15, 2013
70K AND ON MY THIRD SERPENTINE BELT ,BATTERY LIGHT GOES ON AND INCREDIBLY HARD TO STEER LEFT OR RIGHT AND CAR DIES. WHEN THE BELT SHREDS OR BREAKS THE CAR DIES AND ONLY MOVES AT BELOW 5 MPH ,ONLY WARNING IS A BATTERY LIGHT ... PEOPLE BUYING THIS CAR FOR TEENS DONT ! HAD TO REPLACE TRANSMISSION AT 30 K ... IF YOU BUY THIS CAR USED WITH LOW MILEAGE GET THE TRANSMISSION CHECKED . NOTE : TRANSMISSI... Read more
Incident date: Aug 12, 2015
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V66000 (STEERING). THE... Read more
Incident date: Sep 11, 2014
I HAVE HEARD FROM MORE THEN 3 DOZEN OTHER INDIVIDUALS OWNING BOTH THE MINI COOPER AND MINI COOPER S RANGING FROM YEARS 2006 TO 2010 THAT THERE HAVE BEEN PROBLEMS REGARDING THE AIR CV JOINT AXEL AND/OR POWER ARM CONTROL A CONSTANT PROBLEM REGARDING THE GENERAL MODULE ELECTRONIC COMPONENT. THIS ISN'T JUST A COINCIDENCE AND MAY END UP BEING THE CAUSE OF SERIOUS ACCIDENTS IF ONE OR TWO OF THESE COMPO... Read more
Incident date: Sep 11, 2014
I HAVE HEARD FROM MORE THEN 3 DOZEN OTHER INDIVIDUALS OWNING BOTH THE MINI COOPER AND MINI COOPER S RANGING FROM YEARS 2006 TO 2010 THAT THERE HAVE BEEN PROBLEMS REGARDING THE AIR CV JOINT AXEL AND/OR POWER ARM CONTROL A CONSTANT PROBLEM REGARDING THE GENERAL MODULE ELECTRONIC COMPONENT. THIS ISN'T JUST A COINCIDENCE AND MAY END UP BEING THE CAUSE OF SERIOUS ACCIDENTS IF ONE OR TWO OF THESE COMPO... Read more
Incident date: Oct 4, 2015
PURCHASED AT 61,000 MILES 9/9/14; HAD SYNTHETIC OIL CHANGE 5/15; 9/29/15 CAR BEGAN TO HAVE A RATTLE BUT UNSURE IF IT WAS FRONT OF CAR OR BACK OF CAR. RATTLING STOPPED ON ACCELERATION. NO WARNING LIGHTS CAME ON. 10/4/15 CAR DIED AT 69,362 MILES WHILE DRIVING ON A TWO LANE ROAD ON A CURVE. WAS ABLE TO COAST TO GETTING HALF THE CAR OFF THE ROAD. BYPASSERS PUSHED ME OFF THE REST OF THE WAY. TOWED TO M... Read more
Incident date: Sep 2, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND BEGAN TO JERK. IN ADDITION, A LOUD KNOCKING SOUND WAS HEARD FROM THE HOOD OF THE VEHICLE WHEN DRIVEN AND OILS LEAKS WERE DISCOVERED WHEN PARKED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAI... Read more
Incident date: Oct 16, 2015
SIGNS OF THE POWER STEERING PUMP FAILURE. WHINING NOISE RANDOMLY GOT LOUDER. FLUIDS TOPPED UP, NO LEAKS. THERE IS A RECALL FROM BMW THAT COVERS 2002-2005 MODELS. THIS PUMP ONLY HAS 82,400 MILES ON IT.
Incident date: Oct 21, 2015
I RECEIVED A NOTICE FROM MINI COOPER IMPORTANT SAFETY RECALL NOTICE BY MAIL AND CALLED TO TRY AND SCHEDULE A REPLACEMENT OF THE SEAT SENSOR. I WAS TOLD THAT A DIAGNOSTIC TEST MIGHT BE CHARGED FOR THIS AND IT WOULD BE $150.00 FOR THE REPLACEMENT. THIS IS FREAKING RIDICULOUS, THIS IS THE SECOND TIME THEY TRY TO CASH OUT AT MY EXPENSE... NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN... Read more
Incident date: Oct 21, 2015
I RECEIVED A NOTICE FROM MINI COOPER IMPORTANT SAFETY RECALL NOTICE BY MAIL AND CALLED TO TRY AND SCHEDULE A REPLACEMENT OF THE SEAT SENSOR. I WAS TOLD THAT A DIAGNOSTIC TEST MIGHT BE CHARGED FOR THIS AND IT WOULD BE $150.00 FOR THE REPLACEMENT. THIS IS FREAKING RIDICULOUS, THIS IS THE SECOND TIME THEY TRY TO CASH OUT AT MY EXPENSE... NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN... Read more
Incident date: Oct 16, 2015
POWER STEERING PUMP FAILED AT 69,000 MILES. PUMP AND FAN WERE REPLACED UNDER WARRANTY, BUT DEALER REQUIRED ADDITIONAL WORK TO BE PERFORMED TO KEEP EXTENDED WARRANTY IN FORCE. THE WORK INCLUDED REPLACEMENT OF ALL POWER STEERING HOSES AT A COST OF OVER $600.00
Incident date: Oct 21, 2015
ON 09/04/14 PURCHASED 4 NEW FUZION TOURING TIRES FROM THE TIRE CHOICE & TOTAL CAR CARE 250 NW CASHMERE BLVD. IN PORT SAINT LUCIE, FL 34986. THE PAST WEEK THE VEHICLE FRONT END BEGAN SHAKING SO I HAD TAKEN TO THE TIRE SHOP FOR INSPECTION. I WAS TOLD THAT BOTH THE FRONT TIRES HAD BROKEN BANDS AND ALTHOUGH THEY WERE STILL UNDER WARRANTY THIS WAS NOT COVERED. THEY REFUSED TO HONOR THE WARRANTY REPLACE... Read more
Incident date: Oct 21, 2015
ON 09/04/14 PURCHASED 4 NEW FUZION TOURING TIRES FROM THE TIRE CHOICE & TOTAL CAR CARE 250 NW CASHMERE BLVD. IN PORT SAINT LUCIE, FL 34986. THE PAST WEEK THE VEHICLE FRONT END BEGAN SHAKING SO I HAD TAKEN TO THE TIRE SHOP FOR INSPECTION. I WAS TOLD THAT BOTH THE FRONT TIRES HAD BROKEN BANDS AND ALTHOUGH THEY WERE STILL UNDER WARRANTY THIS WAS NOT COVERED. THEY REFUSED TO HONOR THE WARRANTY REPLACE... Read more
Incident date: Oct 21, 2015
ON 09/04/14 PURCHASED 4 NEW FUZION TOURING TIRES FROM THE TIRE CHOICE & TOTAL CAR CARE 250 NW CASHMERE BLVD. IN PORT SAINT LUCIE, FL 34986. THE PAST WEEK THE VEHICLE FRONT END BEGAN SHAKING SO I HAD TAKEN TO THE TIRE SHOP FOR INSPECTION. I WAS TOLD THAT BOTH THE FRONT TIRES HAD BROKEN BANDS AND ALTHOUGH THEY WERE STILL UNDER WARRANTY THIS WAS NOT COVERED. THEY REFUSED TO HONOR THE WARRANTY REPLACE... Read more
Incident date: Oct 2, 2006
SOMETIME WHEN AM DRIVING ON THE STREET OR HIGHWAY THE POWER STEERING GOES OUT AND IT VERY DIFFICULT TO TURN THE WHEELS, IT IS VERY SCARY AND DANGEROUS! HAPPEN AT LEAST ONCE A WEEK AT DIFFERENT TIMES. IF I TURN THE WHEELS TOO MUCH, I NOTICE IT HAPPEN TOO.
Incident date: Oct 19, 2015
I HAVE A 2014 MINI COOPER HARDTOP. I HAVE HAD THIS CAR SERVICED AT LEAST 4 SEPARATE TIMES FOR A RECURRING ISSUE. TODAY WAS VERY DIFFERENT AND UNEXPLAINABLE. I WAS DRIVING TO WORK ON THE FREEWAY, MY CAR REACHES SPEEDS OF 80 AT LEAST, BUT I HAD SLOWED TO A CRAWL BEFORE THE TOLL PLAZA. TRAFFIC WAS THE USUAL HEAVY TRAFFIC. I MUST HAVE BEEN GOING 5-10 MPH IN STOP AND GO TRAFFIC. SUDDENLY, TH CAR START... Read more
Incident date: Oct 15, 2015
I WAS INVOLVED IN A CAR ACCIDENT ON 10/15/2015 WHICH I REAR ENDED A PICKUP TRUCK. I WAS GOING ROUGHLY 45-50 MPH WHEN THE TRUCK IN FRONT SLAMMED THEIR BRAKES WHICH CAUSED ME TO CRASH INTO HIS REAR END OF THE TRUCK. THE FRONT OF THE CAR IS IN BAD SHAPE AND LUCKILY I WAS NOT INJURED. HOWEVER, THE AIRBAGS IN THE CAR DID NOT DEPLOY WHICH I FIND VERY DISTURBING.
Crash
Incident date: Oct 17, 2015
PURCHASED CAR APRIL 2014 W 46,000 MILES. WARRANTY HISTORY SHOWED VALVE GASKET REPLACED. AT 64000 MILES DEALER SAYS IT NEEDS TO BE REPLACED AGAIN. NOT TOLD AT PURCHASE - AT MINI DLR - THAT CAR CONSUMES A QUART OF OIL EVERY 700 MILES WHICH I WAS JUST TOLD BY LOCAL SERVICING DEALER THAT THEY CONSIDER THAT NORMAL. LEAK AT GASKET CONTRIBUTES TO AIR INFILTRATION AND POOR OIL CONSUMPTION I WAS TOLD.... Read more
Incident date: Oct 17, 2015
PURCHASED CAR APRIL 2014 W 46,000 MILES. WARRANTY HISTORY SHOWED VALVE GASKET REPLACED. AT 64000 MILES DEALER SAYS IT NEEDS TO BE REPLACED AGAIN. NOT TOLD AT PURCHASE - AT MINI DLR - THAT CAR CONSUMES A QUART OF OIL EVERY 700 MILES WHICH I WAS JUST TOLD BY LOCAL SERVICING DEALER THAT THEY CONSIDER THAT NORMAL. LEAK AT GASKET CONTRIBUTES TO AIR INFILTRATION AND POOR OIL CONSUMPTION I WAS TOLD.... Read more
Incident date: Oct 17, 2015
PURCHASED CAR APRIL 2014 W 46,000 MILES. WARRANTY HISTORY SHOWED VALVE GASKET REPLACED. AT 64000 MILES DEALER SAYS IT NEEDS TO BE REPLACED AGAIN. NOT TOLD AT PURCHASE - AT MINI DLR - THAT CAR CONSUMES A QUART OF OIL EVERY 700 MILES WHICH I WAS JUST TOLD BY LOCAL SERVICING DEALER THAT THEY CONSIDER THAT NORMAL. LEAK AT GASKET CONTRIBUTES TO AIR INFILTRATION AND POOR OIL CONSUMPTION I WAS TOLD.... Read more
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Oct 19, 2015
Incident date: Jun 30, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 3, 2015
LOST POWER STEARING, HEAT AND AIR ALL AT THE SAME TIME.
Incident date: Sep 3, 2015
LOST POWER STEARING, HEAT AND AIR ALL AT THE SAME TIME.
Incident date: Sep 3, 2015
LOST POWER STEARING, HEAT AND AIR ALL AT THE SAME TIME.
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Oct 19, 2015
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER S CONVERTIBLE. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more
Incident date: Oct 14, 2015
THE WRITTEN "SAFETY RECALL NOTICE" THAT I RECEIVED IN THE MAIL YESTERDAY, OCTOBER 14, 2015, OF WHICH BMW/MINI LIKELY PROVIDED NHTSA A COPY IS BOTH FALSE AND MISLEADING. FOUR MONTHS AFTER BMW/MINI NOTIFIED ME NOT TO ALLOW AN ADULT-SIZE PERSON TO RIDE IN THE FRONT PASSENGER SEAT OF THIS FOUR-SEAT, TWO-DOOR AUTOMOBILE, THE CURRENT WRITTEN NOTICE INDICATES THAT BMW'S MINI DEALERS "ARE NOW READY" AND ... Read more
Incident date: Oct 14, 2015
THE WRITTEN "SAFETY RECALL NOTICE" THAT I RECEIVED IN THE MAIL YESTERDAY, OCTOBER 14, 2015, OF WHICH BMW/MINI LIKELY PROVIDED NHTSA A COPY IS BOTH FALSE AND MISLEADING. FOUR MONTHS AFTER BMW/MINI NOTIFIED ME NOT TO ALLOW AN ADULT-SIZE PERSON TO RIDE IN THE FRONT PASSENGER SEAT OF THIS FOUR-SEAT, TWO-DOOR AUTOMOBILE, THE CURRENT WRITTEN NOTICE INDICATES THAT BMW'S MINI DEALERS "ARE NOW READY" AND ... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 13, 2015
MISS FUNCTION WITH HIGH PRESSURE FUEL PUMP, EVERY MORNING I HAVE PROBLEMS TO START UP MY MINI. LOSS OF POWER RESULT FROM THIS MISS FUNCTION WHICH REPRESENT A DANGEROUS SITUATION ON A HIGHWAY BY NOT HAVING THE POWER TO REACT TO ANY SITUATION. I TOOKED TO LOCAL DEALER AND THEY GAVE ME A LIST OF POSSIBLE SOLUTIONS, INCLUDING TO CHANGE THE HIGH PRESURE FUEL PUMP. NOW I HAD BEEN SEARCHING FOR OTHER OWN... Read more
MINI
COOPER CLUBMAN
(2009) - AIR BAGS
Oct 11, 2015
Incident date: May 1, 2015
THE PASSENGER AIR BAG IS ACTIVE WITH NO PERSON IN THE SEAT, IT GO ON AND OFF EVERY TIME. I DESACTIVE BUT GO ON AGAIN. THE NO ACTIVE THE AIR BAG WHEN SOMEBODY IS IN THE SEAT AND GOES ON AND OFF.
MINI
COOPER CONVERTIBLE
(2009) - ENGINE
Oct 8, 2015
Incident date: Sep 9, 2015
TIMING CHAIN PROBLEMS AT 75,000 MILES ON BASE MODEL 2009 MINI COOPER CONVERTIBLE. WELL KNOWN "DEATH RATTLE" WHEN ENGINE FIRST STARTS. ALSO OIL DIPSTICK WILL NOT GO FULLY BACK INTO THE TUBE (STICKS OUT ABOUT 4 INCHES). DEALER AND MINI CONTACTED. DEALER SAYS TIMING CHAIN ISSUE AND QUOTED ~$1400 REPAIR. ALSO SAID OIL PAN NEEDS REPLACING, ANOTHER ~$300. MINI NOT WILLING TO PAY FOR REPAIR. WELL KNOWN P... Read more