Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Oct 23, 2015
IN THE SPRING 2014 I PURCHASED A 2008 MINI COOPER 2D HATCH WITH AROUND 98,0000 MILES FOR $14,000 WITH WARRANTY IN IVRINGTON, NJ FROM SPRINGFIELD AUTO GROUP AUTO SALES. IN JANUARY 2015 I HAD A TUNE UP DONE AND THE MECHANIC REPORTED TO ME AFTER DOING A ENGINE DIAGNOSTIC TEST THAT THERE WAS A PROBLEM WITH MY IMMEDIATELY REPORTED THE PROBLEM TO MY WARRANTY COMPANY THAT WAS PROVIDED THROUGH MY THE CAR... Read more
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6600000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 5 MPH WHEN ATTEMPTING TO TURN THE VEHICLE, THE STEERING WHEEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A LOCAL ... Read more
Incident date: Nov 30, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT PASSENGER SIDE OCCUPANT DETECTION MAT WOULD NEED TO BE REPLACED WHICH INVOLVED DISABLING THE SEAT. THE VEHICLE WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). T... Read more
Incident date: Jun 1, 2015
I HAVE A SAFETY RECALL (NO. 25V-205), AN AIR BAG PROBLEM, ISSUED LAST JUNE AND HAVE NOW RECEIVED ANOTHER RECALL ((15V-660). THE FIRST RECALL HAS YET TO BE REPAIRED.THE AIR BAG "OFF" LIGHT IS ON ALL THE TIME. I HAVE CONTACTED MINI AND THE DEALER TWICE AND THEY TELL ME THERE IS NOT A FIX YET. I THINK 6 MONTHS IS LONG ENOUGH FOR AN AIR BAG PROBLEM. I HAVE NOT HAD A PROBLEM WITH THE SECOND RECALL, A ... Read more
Incident date: Jun 1, 2015
I HAVE A SAFETY RECALL (NO. 25V-205), AN AIR BAG PROBLEM, ISSUED LAST JUNE AND HAVE NOW RECEIVED ANOTHER RECALL ((15V-660). THE FIRST RECALL HAS YET TO BE REPAIRED.THE AIR BAG "OFF" LIGHT IS ON ALL THE TIME. I HAVE CONTACTED MINI AND THE DEALER TWICE AND THEY TELL ME THERE IS NOT A FIX YET. I THINK 6 MONTHS IS LONG ENOUGH FOR AN AIR BAG PROBLEM. I HAVE NOT HAD A PROBLEM WITH THE SECOND RECALL, A ... Read more
MINI
COOPER S CONVERTIBLE
(2006) - STEERING
Dec 14, 2015
Incident date: Dec 11, 2015
THE POWER STEERING IN THE CAR HAS STOPPED WORKING, VERY HARD TO TURN THE WHEEL. I JUST REPLACED THE ALTERNATOR AND BATTERY DUE TO THE BATTERY NOT CHARGING CORRECTLY, NOW THE ELECTRIC POWER STEERING PUMP HAS FAILED AND THE BATTERY LIGHT ON THE CONSOLE HAS TURNED ON. I NOTICED THAT THERE IS A RECALL FOR 2002 - 2005 CARS OF THE SAME TYPE FOR THIS REASON. I BELIEVE THE PROBLEM TO BE THE SAME AND WO... Read more
Incident date: Jun 11, 2015
PASSENGER SIDE AIRBAG LIGHT ON. HAS BEEN ON FOR MONTHS
Incident date: Jun 11, 2015
PASSENGER SIDE AIRBAG LIGHT ON. HAS BEEN ON FOR MONTHS
Incident date: Jun 11, 2015
PASSENGER SIDE AIRBAG LIGHT ON. HAS BEEN ON FOR MONTHS
Incident date: Dec 2, 2015
TIMING CHAIN REPLACED AT 32K, JUST FAILED AGAIN AT 92K WITH MOBIL ONE OIL AND FILTER CHANGES EVERY 5K MILES. CHAIN JUMPED IN GARAGE DURING SHUT DOWN OF ENGINE. WOULD NOT RESTART. I CHECKED SPARK, FUSES FOR PRIMARY FUEL PUMP AND MADE A JUDGEMENT THAT IT WAS A FAILURE OF THE HIGH PRESSURE FUEL PUMP AND TOWED IT TO THE DEALER FOR WARRANTY REPLACEMENT. GOT THE CALL THE TIMING CHAIN JUMPED A LINK AND I... Read more
Incident date: Dec 8, 2015
TL* THE CONTACT OWNS A 2009 MINI JCW. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.
MINI
COOPER CLUBMAN
(2010) - ENGINE
Dec 10, 2015
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2010 MINI COOPER CLUBMAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Incident date: Nov 5, 2015
SAME ISSUE AS MANY OTHERS HAVE REPORTED. RECENTLY PURCHASED WITH 68K MILES. THE PASSENGER AIR BAG INDICATOR REMAINS ON NO MATTER IS A PASSENGER IS SITTING THERE OR NOT. AIR BAG SEAT MAT SENSOR ON THE PASSENGER SIDE NEEDS REPLACEMENT BUT THE DEALERSHIP REPORTED THAT THERE ARE NO SEAT REPLACEMENTS AVAILABLE OR EVEN IN PRODUCTION. NOR IS THERE A POSSIBLE DATE FOR A REPLACEMENT. THERE IS NO WAY TO MAK... Read more
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHEN SHIFTING INTO FIRST GEAR, THE VEHICLE EASILY SWITCHED INTO THE REVERSE POSITION. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.
Crash
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHEN SHIFTING INTO FIRST GEAR, THE VEHICLE EASILY SWITCHED INTO THE REVERSE POSITION. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.
Crash
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHEN SHIFTING INTO FIRST GEAR, THE VEHICLE EASILY SWITCHED INTO THE REVERSE POSITION. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.
Crash
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE IN PARK, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE TO GET THE NOISE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE... Read more
Incident date: Nov 19, 2015
THE WATER PUMP AND THERMOSTAT IN THIS VEHICLE FAILED. AFTER GETTING IT REPLACED AT THE DEALER I LEARNED LATER THERE IS A RECALL (THAT HAD ALREADY BEEN COMPLETED). I ALSO LEARNED THAT THE THERMOSTAT MAY HAVE BEEN COVERED BY THE FEDERAL EMISSIONS WARRANTY (THE DEALER SAID IT WASN'T BECAUSE THE LIGHT WASN'T ON).
Incident date: Oct 27, 2015
ON 15 AUG 2015 I PURCHASED A 2008 MINI COOPER 2D HATC WITH 122,629 MILES FOR $6,325 WITH NO WARRANTY IN STANFORD, NC FROM KARAS AUTO SALES, INC. ON 27 OCT 2015 THE MINI COOPER BROKE DOWN WHILE DRIVING AND PULLED IT OVER BESIDE THE ROAD. THE WRECKER SERVICE TOOK THE MINI TO A MECHANIC. THE MECHANIC STATED THE TIMING CHAIN HAD BROKE AND THERE WAS MAJOR ENGINE DAMAGE AND THE REPAIR BILL WILL BE FROM ... Read more
Incident date: Aug 4, 2015
MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, ... Read more
Crash
1 injured
Incident date: Aug 4, 2015
MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, ... Read more
Crash
1 injured
Incident date: Aug 4, 2015
MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, ... Read more
Crash
1 injured
MINI
COOPER CLUBMAN
(2009) - STEERING
Dec 1, 2015
Incident date: Nov 30, 2015
INTERMITTENT STEERING LOSS WHILE DRIVING. MINI IS AWARE OF ISSUE... OFFERS NO FIX. LOW MILEAGE. FAILURE HAPPENED WHILE DRIVING TURNING AND NOT TURNING. NO WARNING LIGHTS OR DASHBOARD WARNING OR MESSAGE. AFTER SOME RESEARCH, IT APPEARS MINI IS AWARE AND VERY HIGH PETE STAGE OF OWNERS HAVE EXPERIENCED THE SAME .... DEATHS HAVE BEEN REPORTED .
Incident date: Nov 30, 2014
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT NO LONGER DETECTED THAT A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FA... Read more
Incident date: Nov 11, 2015
AS MANY OTHERS HAVE POSTED HERE, MY ENGINE BEGAN RATTLING LOUDLY WHEN I WOULD START IT UP. TO ALLEVIATE THIS, I WOULD TOP OFF THE OIL AND GET FREQUENT OIL CHANGES, IN FACT, MORE OFTEN THAN MINI/BMW SUGGESTED IT SHOULD GET AN OIL CHANGE. THIS WOULD USUALLY TAKE CARE OF THE RATTLE. ONE NIGHT, THE ENGINE RATTLE KEPT INCREASING AND SUDDENLY THE CAR STOPPED IN THE MIDDLE OF A BUSY STREET JUST 20 FEE... Read more
MINI
COOPER COUNTRYMAN
(2011) - STEERING
Nov 30, 2015
Incident date: Nov 25, 2015
THE POWER STEERING LOCKED UP AND IS IMPOSSIBLE TO TURN. MY WIFE WAS DRIVING.
Incident date: Nov 26, 2015
WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR
Incident date: Nov 26, 2015
WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR
Incident date: Nov 26, 2015
WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR
MINI
COOPER CLUBMAN
(2009) - EXTERIOR LIGHTING
Nov 26, 2015
Incident date: Nov 23, 2015
THE SOCKET THAT GOES IN THE BULB FOR THE HEADLIGHTS ARE BURNED ON BOTH HEADLIGHTS. THE BULBS HAVE BEEN REPLACED AND BECAUSE OF THE BURNED SOCKET THAT CONNECTS TO THE HEADLIGHT APPARENTLY IS UNABLE TO SEND A SIGNAL TO THE BULB AND NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM.
Incident date: Oct 25, 2015
TIMING CHAIN MECHANISM FAILURE AT 70,000 MILES. KNOWN ISSUE AMONG AT LEAST 500,000 MINI COOPER GENERATION 2 MODELS
Incident date: Oct 25, 2015
TIMING CHAIN MECHANISM FAILURE AT 70,000 MILES. KNOWN ISSUE AMONG AT LEAST 500,000 MINI COOPER GENERATION 2 MODELS
Incident date: Nov 3, 2015
THE POWER STEERING SYSTEM ON DIFFERENT OCCASIONS HAS STOPPED WORKING COMPLETELY, OTHER TIMES IT JUST TAKES MORE OF AN EFFORT TO TURN THE WHEEL EACH OCCURANCE CAN LAST FROM A FEW SECONDS OR MUCH LONGER PERIODS OF TIME AND DOESN'T MATTER IF ITS LOW OR HIGH SPEEDS. ALSO WHEN STARTING THE VEHICLE A LOW BATTERY LIGHT IS SOMTIMES ILUMINATED. THE LOSS OF POWER STEERING ASSISTANCE IS COMPLETE UNPREDICTABL... Read more
Incident date: Nov 23, 2015
OUR CAR HAS ONLY 53,000 MILES ON IT. WE ARE INFORMED BY 2 DIFFERENT DEALERS THAT IT NEEDS A NEW TRANSMISSION TOTALING $10,000. WE WERE NOT AWARE OF THE CLASS ACTION SUIT FOR THIS VERY ISSUE THAT SETTLED LATE LAST YEAR. BMW/MINI KNEW ABOUT THE DEFECTIVE TRANSMISSION AND SAID NOTHING. OUR CAR IS NOT DRIVABLE NOW AND IS UNSAFE TO OPERATE. IT IS WORTHLESS ESSENTIALLY AFTER BEING MAINTAINED PER TH... Read more
Incident date: Nov 16, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE OPERATING THE VEHICLE AT LOW SPEEDS, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING FLUID RESERVOIR. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,00... Read more
Incident date: Nov 20, 2015
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE... Read more
Crash
Incident date: Nov 20, 2015
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE... Read more
Crash
Incident date: Nov 11, 2015
MY AIRBAG LIGHT/SEAT SENSOR WARNING LIGHT CAME ON BOTH CENTER CONSOLE AND DRIVER'S CONSOLE FOR NO APPARENT REASON. BOTH LIGHTS STAY ILLUMINATED. PROPER OPERATION OF SEAT SENSOR IN PASSENGER SEAT MAT WHICH ACTIVATES PASSENGER SIDE AIRBAG IS NOW IN QUESTION.
Incident date: Nov 11, 2015
MY AIRBAG LIGHT/SEAT SENSOR WARNING LIGHT CAME ON BOTH CENTER CONSOLE AND DRIVER'S CONSOLE FOR NO APPARENT REASON. BOTH LIGHTS STAY ILLUMINATED. PROPER OPERATION OF SEAT SENSOR IN PASSENGER SEAT MAT WHICH ACTIVATES PASSENGER SIDE AIRBAG IS NOW IN QUESTION.
MINI
COOPER CONVERTIBLE
(2009) - TIRES
Nov 21, 2015
Incident date: Mar 30, 2014
BLIZZAK LM-60 RFT. 195/55-16, RUN FLATS. RIGHT REAR TIRE SPLIT ON TREAD SO THAT ONE CAN SEE STEEL BELTS. SPLIT IS FROM OUTSIDE EDGE TO ABOUT 2-3 INCHES TOWARDS MIDDLE OF TREAD. JUST REPLACED IT, SO DO NOT HAVE DOT NUMBER. TIRE PURCHASED TWO YEARS AGO, DRIVEN ONLY ONE WINTER SEASON (DECEMBER 2013-MARCH 2014.) NOT DRIVEN ON LAST YEAR. NOTICED DEFECT WHEN CHANGING TIRES IN THE SPRING.
Incident date: Oct 30, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING 55 MPH, THE STEERING BECAME VERY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,700. UPDATE 01/15/16 MA;UPDATE 04/25/18*JB THE CONSUMER STATED VEHICLE WAS REPAIRED ON NOV. 26, 2015 BY THE OWNER. *TR
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Nov 19, 2015
Incident date: Nov 18, 2015
I WAS LEAVING WORK LATE AT NIGHT WHEN I TRIED TO DRIVE THE CAR OUT OF THE PARKING LOT THE STEERING DISAPPEARED. IT WAS DIFFICULT TO MANEUVER THE CAR. I HAD THE CAR AT THE MINI DEARLSHIP EARLIER IN THE WEEK TO REPLACE LIGHT BULBS SO I CALLED THE DEALERSHIP TO FIND OUT WHERE WHAT THIS COULD BE, WHERE I COULD CHECK THE POWER STEERING FLUID LEVELS. THEY WERE NOT THAT HELPFUL. THEN LATER I LOOKED ONLIN... Read more
Incident date: Sep 25, 2015
2007 MINI COOPER SOLD TO ME WITH A BAD TIMING CHAIN, TIMING TENSIONER, CAMS AND ENGINE.
Incident date: Sep 25, 2015
2007 MINI COOPER SOLD TO ME WITH A BAD TIMING CHAIN, TIMING TENSIONER, CAMS AND ENGINE.
Incident date: Oct 1, 2015
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT PASSENGER AND THE DRIVER SIDE CARPET WAS EXTREMELY WET. THE VEHICLE WAS TAKEN THE DEALER WHERE THE TECHNICIAN DRAINED THE TUBE LEADING FROM THE AIR CONDITION UNIT, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Incident date: Oct 1, 2015
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT PASSENGER AND THE DRIVER SIDE CARPET WAS EXTREMELY WET. THE VEHICLE WAS TAKEN THE DEALER WHERE THE TECHNICIAN DRAINED THE TUBE LEADING FROM THE AIR CONDITION UNIT, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Incident date: Nov 13, 2015
AFTER MINI/BMW REPAIRED THE TIMING CHAIN TENSIONER AND THE TIMING CHAIN, MY TURBO OIL SUPPLY LINE DEVELOPED A SIGNIFICANT LEAK (WITHIN A WEEK/ WITHIN 200 MILES OF MINI SERVICE) CAUSING SMOKE TO ESCAPE FROM THE BONNET, OIL TO COVER THE FRONT ENGINE/TURBO/EXHAUST. OIL NOW PUDDLES BENEATH THE CAR WHEN PARKED. THE CAR HAS 89,XXX MILES. I FIRST NOTICED THE SMELL OF BURNING OIL WHEN DRIVING ACROSS TO... Read more
Incident date: Oct 9, 2015
I BOUGHT THIS CAR USED WITH 86,100 MILES ON IT. WHEN DRIVING WITHIN THE FIRST 500 MILES, THE AIRBAG LIGHT AND SEAT BELT RESTRAINT SYSTEM INDICATED ON MY DASH (BOTH THE TACHOMETER AND THE SPEEDOMETER). AN ALERT FOR THE AIRBAG APPEARS AS AN ICON ON THE TACHOMETER. I TOOK THE CAR TO THE DEALERSHIP WHO INDICATED THE AUTO GOT WET WHICH CAUSED THE AIR BAG MODULE TO FAIL, WHICH NOW NEEDS REPLACEMENT A... Read more
Incident date: Oct 30, 2015
AIR BAG WARNING WITH THE FAULT CODE 93C3 WHICH HAS CAUSED A RECALL OF 91 THOUSAND VEHICLES... MY MINI S IS NOT A RECALL CAR. (ON THE SAME GRID AS THE RECALLED MINI'S...SAME OEM REPAIR PARTS) MINI USA REPRESENTATIVE [JAMIE] SUGGESTED I REMOVE THE AIR BAG AND PUT A SIGN UP IN THE DASH INDICATING 'NO AIR BAG" IF I DID NOT WANT TO PAY THE $1500.00+ IN REPAIIR COST... AND THAT WILL ALLOW ME TO PASS TH... Read more
Incident date: Nov 13, 2015
POWER STEERING FAILED AT LOW SPEED WHILE TURNING AT A STOP SIGN IN A SCHOOL ZONE. STEERING EFFORT INCREASED DRAMATICALLY THEN SHORTLY AFTER THE BATTERY LIGHT, THEN ALTERNATOR LIGHT CAME ON. WAS ABLE TO JUST MAKE IT HOME. I LOOKED ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM AND THAT MINI IS OFFERING AN EXTENDED WARRANTY. I CALLED MINI AND GAVE THEM MY VIN. THEY TOLD ME MY 2005 COOPER S ... Read more