Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Mar 9, 2016
Incident date: Jan 17, 2016
TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE SPUTTERED AND THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT OIL WAS LEAKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE PIPE AND FREEZE PLUG OVERHEATED ... Read more
Fire
Incident date: Mar 8, 2016
I HAVE A MINI COOPER S 2009, WITH ONLY 50,000 MILES IN IT ,AND ALREADY ITS FAILING THE GUIDE AND SUPPORT RAIL THE HOLDS THE TIMING CHAIN, THOSE SUPPORTS ARE MADE OF PLASTIC WHICH I BELIEVE IT SHOULD BE SOME KIND OF METAL INSTEAD,WHEN THE SUPPORT GUIDES BREAKS THE CHAIN COMES OUT OF PLACE CRASHING THE ENGINE, WELL THE IS ECSACTLY WHAT HAPPEN TO ME , WHEN I WAS DRIVING IN THE FREEWAY, I HAD TO STOP ... Read more
Incident date: Mar 3, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. ALSO, WHEN MAKING A LEFT OR RIGHT TURN, THE ENGINE LIGHT ILLUMINATED FOR A SECOND AND DIMMED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE LOCATED. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING 54 M... Read more
Fire
Incident date: Mar 3, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. ALSO, WHEN MAKING A LEFT OR RIGHT TURN, THE ENGINE LIGHT ILLUMINATED FOR A SECOND AND DIMMED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE LOCATED. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING 54 M... Read more
Fire
Incident date: Nov 12, 2015
I MOVED THE PASSENGER SEAT FORWARD TO LET SOMEONE INTO THE BACK SEAT. THE PASSENGER AIR BAG SENSOR LIGHT STARTED TO GO ON AND OFF LATER THAT DAY INDICATING THAT THAT THE AIR BAG WAS NOT ON FOR THE PASSENGER SEAT. NOW THE LIGHT IS ON CONSTANTLY. I SAW ON THE INTERNET THAT OVER 90,000 OF THESE SENSORS HAVE BEEN RECALLED INCLUDING THE 2007 MINI CONVERTIBLE, BUT NOT MY HARDTOP. WHY IS MY MODEL N... Read more
Incident date: Mar 1, 2016
CAR HAD A BURNING SMELL THEN THE POWER STEERING WENT COMPLETY OFF WHILE DRIVING . MINI HAS AN EXTENDED WARRANTY FOR MINI R53 FIRST GENERATION 2002-2005 BUT THE 2006 IS ALSO A FIRST GENERATION AND THE PROBLEM WAS NOT FIXED .CALLED MINI AND AND WAS TOLD THEY COULDNT HELP ME AND I BELIEVE THEY SHOULD WARRANTY THE 2006 MODEL BEFORE A FIRE STARTS OR SOMEONE GETS HURT OR WORSE
Incident date: Mar 1, 2016
PASSENGER SIDE SEAT MAT FOR DETECTING PASSENGERS PRESENTS, INTERMITTENTLY FAILS CAUSING THE AIR BAG TO BE DEACTIVATED WHEN A PASSENGER IS PRESENT AND THE VEHICLE IS MOVING.
Incident date: Mar 1, 2016
PASSENGER SIDE SEAT MAT FOR DETECTING PASSENGERS PRESENTS, INTERMITTENTLY FAILS CAUSING THE AIR BAG TO BE DEACTIVATED WHEN A PASSENGER IS PRESENT AND THE VEHICLE IS MOVING.
Incident date: Feb 8, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE VEHICLE WAS TURNED OFF, THE CONTACT NOTICED THAT THE ELECTRIC FAN KEPT RUNNING. THE FOLLOWING DAY, THE VEHICLE FAILED TO START. THE BATTERY WAS DEAD. WHEN ROADSIDE ASSISTANCE ARRIVED, THE BATTERY WAS JUMPSTARTED AND THE FAN REMAINED ACTIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT... Read more
Incident date: Feb 8, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE VEHICLE WAS TURNED OFF, THE CONTACT NOTICED THAT THE ELECTRIC FAN KEPT RUNNING. THE FOLLOWING DAY, THE VEHICLE FAILED TO START. THE BATTERY WAS DEAD. WHEN ROADSIDE ASSISTANCE ARRIVED, THE BATTERY WAS JUMPSTARTED AND THE FAN REMAINED ACTIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT... Read more
MINI
COOPER CLUBMAN
(2008) - ENGINE
Mar 2, 2016
Incident date: May 7, 2015
LEAKING TURBO OIL FEED LINE. OIL FEED LINE LEAKS OIL CAUSING SMOKE AND STRONG SMELL.
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
MINI
COOPER
(2011) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mar 2, 2016
Incident date: Jan 11, 2016
LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE 2011 MINI COOPER. (PLEASE RESPOND BY FAX OR ELECTRONIC MAIL: [email protected]). *SMD THE CONSUMER RECEIVED EXTREMELY, PAINFUL , SCARING BURNS FROM THE HOT EXHAUST PIPE WHILE LEANING OVER TO RETRIEVE ITEMS FROM THE TRUNK. THE CONSUMER STATED IF ONE IS FACING THE CENTER TRUNK, THE HOT EXHAUST PIPE IS LOCATED DIRECTLY TO THE RIGH... Read more
1 injured
MINI
COOPER COUNTRYMAN
(2011) - STEERING
Mar 1, 2016
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE DID NOT RESPOND AND THE STEERING WHEEL LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE T... Read more
MINI
COOPER COUNTRYMAN
(2011) - VEHICLE SPEED CONTROL
Mar 1, 2016
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE DID NOT RESPOND AND THE STEERING WHEEL LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE T... Read more
MINI
COOPER COUNTRYMAN
(2011) - ELECTRICAL SYSTEM
Mar 1, 2016
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE DID NOT RESPOND AND THE STEERING WHEEL LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE T... Read more
MINI
COOPER COUNTRYMAN
(2011) - VISIBILITY
Mar 1, 2016
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE DID NOT RESPOND AND THE STEERING WHEEL LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE T... Read more
Incident date: Feb 28, 2014
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN AND THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more
Incident date: Feb 22, 2016
DRIVER'S DOOR HANDLE LOCK COVER (PLASTIC) FELT UNEXPECTEDLY WHILE DRIVING.
Incident date: Dec 26, 2015
TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ELECTRIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR W... Read more
Incident date: Feb 19, 2016
THE CAR JUST STOPPED RUNNING. WE TOWED IT TO A MECHANIC AND THE ENGINE BROKE DOWN. IT APPEARS TO BE AN ISSUE THAT HAS BEEN IDENTIFIED BY MANY OTHERS AND A CLASS ACTION SUIT IS IN THE WORKS. I DON'T HAVE THE $5000 TO REPAIR IT. I'D LIKE FOR MINI/BMW TO EXTEND THE WARRANTY TO 7 YEARS AND COVER THIS REPAIR SINCE IT'S A KNOWN ISSUE.
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Feb 19, 2016
Incident date: Feb 18, 2016
BATTERY DIED AND REPLACED. DROVE 2 DAYS AND BATTERY DIED AND AGAIN REPLACED. DROVE AND STEERING BECAME EXTREMELY STIFF. CHECKED FLUIDS AND NO POWER STEERING FLUID. HAPPENED AGAIN WITH BOTH BATTERY AND P/S FLUID. BECAME AWARE OF RECALL IN 04 AND 05 MINI COOPER'S AND TOOK TO DEALER. BAD POWER STEERING PUMP AND FAN AS WELL AS 2 HOSES. WAS TOLD MY CAR WAS NOT COVERED UNDER RECALL BECAUSE THE BUILD DAT... Read more
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Incident date: Dec 16, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS MANUVERED TO THE SIDE OF THE ROAD. THE CONTACT RESUMED DRIVING; HOWEVER, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE DEALER FAI... Read more
Incident date: Feb 18, 2016
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Jan 2, 2016
I TOOK MY CAR INTO THE AUTO SHOP FOR ROUTINE OIL CHANGE AND TO CHECK THE AIR BAG LIGHT SINCE IT CAME ON AT 56,000 MILES. I FIGURED IT WAS AN ERROR AND JUST NEEDED TO BE RESET, AFTER A DIAGNOSTIC WAS DONE I WAS TOLD I WOULD NEED TO PAY $1,100 FOR A AIR BAG MAT SENSOR FRONT SEAT PART THAT'S CURRENTLY ON BACK ORDER IN GERMANY AND I WOULDN'T BE ABLE TO BUY ONE TILL APRIL 2016. THIS IS A MAJOR PROBLEM ... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Feb 18, 2016
Incident date: Dec 14, 2015
IN ONLY 8 MONTHS OF OWNING MY MINI: RATTLING AT A COLD START AND DURING SLOW DRIVING, THEN BEGAN MAKING A HESITATING, JERK TYPE MOVEMENT WHEN I ACCELERATED, THEN BEGAN MAKING A LOUDER NOISE. NO INDICATOR LIGHTS EVER CAME ON AND THERE WAS NEVER ANY INDICATION OF ANY TYPE OF LEAK (NO LIGHTS, NO FLUID ON THE GROUND, ALL FLUID CHECKS INDICATED PROPER LEVELS). NO MAINTENANCE WAS DUE. 41,817 MILES ON IT... Read more
Incident date: Feb 11, 2016
ON 2/11/2016 I GOT HOME FROM WORK AND I PARKED MY 2005 MINI COOPER S (53,000 MILES) ON THE DRIVEWAY, TURN OFF CAR AND STAYED WITH MY KIDS & WIFE SINCE THEY WERE WAITING FOR ME OUTSIDE, MY WIFE NOTICE A SOUND & SMOKE COMING FROM THE CAR, THE SMOKE WERE COMING FROM THE ENGINE, I IMMEDIATELY OPEN THE HOOD & THERE WAS MORE SMOKE COMING OUT, THE HEADLIGHTS & ALL THE LIGHTS TURNED ON & STARED FLICKERING... Read more
Fire
Incident date: Feb 11, 2016
ON 2/11/2016 I GOT HOME FROM WORK AND I PARKED MY 2005 MINI COOPER S (53,000 MILES) ON THE DRIVEWAY, TURN OFF CAR AND STAYED WITH MY KIDS & WIFE SINCE THEY WERE WAITING FOR ME OUTSIDE, MY WIFE NOTICE A SOUND & SMOKE COMING FROM THE CAR, THE SMOKE WERE COMING FROM THE ENGINE, I IMMEDIATELY OPEN THE HOOD & THERE WAS MORE SMOKE COMING OUT, THE HEADLIGHTS & ALL THE LIGHTS TURNED ON & STARED FLICKERING... Read more
Fire
Incident date: Feb 11, 2016
ON 2/11/2016 I GOT HOME FROM WORK AND I PARKED MY 2005 MINI COOPER S (53,000 MILES) ON THE DRIVEWAY, TURN OFF CAR AND STAYED WITH MY KIDS & WIFE SINCE THEY WERE WAITING FOR ME OUTSIDE, MY WIFE NOTICE A SOUND & SMOKE COMING FROM THE CAR, THE SMOKE WERE COMING FROM THE ENGINE, I IMMEDIATELY OPEN THE HOOD & THERE WAS MORE SMOKE COMING OUT, THE HEADLIGHTS & ALL THE LIGHTS TURNED ON & STARED FLICKERING... Read more
Fire
Incident date: Feb 16, 2016
WHEN I START MY CAR WHILE PARKED IN MY GARAGE FROM COLD THERE IS A EXTREMELY LOUD RATTLE KNOCK NOISE IN THE ENGINE. I WAIT FOR IT TO WARM UP THEN I DRIVE IT THERE IS STILL A LOUD ENGINE NOISE THAT IT MAKE IT SOUND LIKE IF IT IS A DIESEL ENGINE. AND AFTERWARDS THE ENGINE STALLS AND IT LOOSES RPM WHEN I AM DRIVING ON THE HIGHWAY OR STREET MAKING IT HAZARDOUS AND DANGEROUS BECAUSE THE ENGINE CHOKES A... Read more
Incident date: Feb 16, 2016
WHEN I START MY CAR WHILE PARKED IN MY GARAGE FROM COLD THERE IS A EXTREMELY LOUD RATTLE KNOCK NOISE IN THE ENGINE. EVEN IF I WAIT FOR IT TO WARM UP WHILE I AM DRIVING THERE IS STILL A LOUD ENGINE NOISE THAT IT MAKE IT SHOULD LIKE IF IT IS A DIESEL ENGINE. AND AFTERWARDS THE ENGINE STALLS DRIVING ON THE HIGHWAY AND IT LOOSES ITS RPM WHILE DRIVING MAKING IT HAZARDOUS AND DANGEROUS BECAUSE IT APPEAR... Read more
Incident date: Feb 3, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. . THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT DOWN. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE D... Read more
Incident date: Dec 9, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED. THE BATTERY AND TEMPERATURE GAUGE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED... Read more
Incident date: Dec 9, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED. THE BATTERY AND TEMPERATURE GAUGE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED... Read more
MINI
COOPER CLUBMAN S
(2008) - AIR BAGS
Feb 16, 2016
Incident date: Jan 15, 2006
AIRBAG WARNING LIGHT WOULD COME ON INTERMITTANTLY WITH A PASSENGER IN THE SEAT. NOW STAYS ON ALL THE TIME WITH OR WITHOUT A PASSENGER. BAD PASSENGER SEAT MATS ARE UNDER RECALL IN MINI COOPER CONVERTIBLES BUT NOT COVERED IN CLUBMAN. $1200 REPAIR IS REQUIRED AND USES SAME PART AS THE CONVERTIBLE. IS RECALL BEING EXPANDED?
Incident date: Oct 29, 2015
OUR 2003 MINI COOPER WAS DRIVEN IN OCTOBER 2015 IN FIRST AND SECOND GEAR, IN BUMPER TO BUMPER SLOW TRAFFIC, UPHILL FOR ABOUT A MILE. WHEN WE SHUT THE CAR OFF AND GOT OUT OF IT, A FAN IN THE ENGINE COMPARTMENT CONTINUED TO RUN. WE WENT BACK INTO THE CAR, STARTED IT AGAIN, THEN SHUT IF OFF FOR A SECOND TIME, AND THE FAN CONTINUED TO RUN. THE FAN RAN ABOUT 5 TO 10 MINUTES WHILE THE CAR WAS PARKED.... Read more
MINI
COOPER COUPE
(2012) - ELECTRICAL SYSTEM
Feb 13, 2016
Incident date: Feb 11, 2016
TRACTION CONTROL AND BRAKE WARNING LIGHTS COME ON AT START UP AND DO NOT TURN OFF. PROBLEM IS INTERMITTENT AT THIS TIME. DEALER REPORTS THAT IT IS THE SZL MODULE (STEERING ANGLE SENSOR) IS FAILING. BMW ISSUED A SERVICE BULLETIN ON THE 2006 5 AND 6 SERIES FOR THIS SAME SENSOR. READING THE MINI FORUMS THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. CAR HAS 17,800 MILES
MINI
COOPER COUPE
(2012) - ELECTRONIC STABILITY CONTROL (ESC)
Feb 13, 2016
Incident date: Feb 11, 2016
TRACTION CONTROL AND BRAKE WARNING LIGHTS COME ON AT START UP AND DO NOT TURN OFF. PROBLEM IS INTERMITTENT AT THIS TIME. DEALER REPORTS THAT IT IS THE SZL MODULE (STEERING ANGLE SENSOR) IS FAILING. BMW ISSUED A SERVICE BULLETIN ON THE 2006 5 AND 6 SERIES FOR THIS SAME SENSOR. READING THE MINI FORUMS THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. CAR HAS 17,800 MILES
MINI
COOPER COUPE
(2012) - SERVICE BRAKES
Feb 13, 2016
Incident date: Feb 11, 2016
TRACTION CONTROL AND BRAKE WARNING LIGHTS COME ON AT START UP AND DO NOT TURN OFF. PROBLEM IS INTERMITTENT AT THIS TIME. DEALER REPORTS THAT IT IS THE SZL MODULE (STEERING ANGLE SENSOR) IS FAILING. BMW ISSUED A SERVICE BULLETIN ON THE 2006 5 AND 6 SERIES FOR THIS SAME SENSOR. READING THE MINI FORUMS THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. CAR HAS 17,800 MILES
Incident date: Dec 1, 2015
TRANSMISSION PREVIOUSLY REPLACED AT 48K MILES BY MANUFACTURER DUE TO NOISE. MY TRANSMISSION IS BROKEN. MY TIRES CHIRP EVERY TIME I PUSH ON THE GAS BECAUSE THE TRANSMISSION DOES NOT KNOW WHAT GEAR TO BE IN DUE TO THE BAD BODY CONTROL VALVE. THE TRANSMISSION NEEDS TO BE REPLACED BECAUSE I CANNOT VERIFY HOW MUCH MECHANICAL DAMAGE HAS TAKEN PLACE DURING THE TIME THAT THE VALVE BODY HAS BEEN BROKEN. ON... Read more
Incident date: Feb 1, 2016
PASSENGER AIR BAG SENSOR WILL NOT RESET AND LIGHT IS ON CONTINUOUSLY. DON'T KNOW IF SYSTEM IS WORKING OR NOT.. NO FIX AVAILABLE AND NO PARTS AVAILABLE ANYWHERE. DEALER SAYS, TRY IN A MONTH. FROM WHAT I READ EARLIER MODELS WERE RECALLED DO TO THIS DEFECT. WHY NOT ALL OF THEM. NO ONE CAN TELL ME THAT THE CAR IS SAFE TO DRIVE.
Incident date: Feb 11, 2016
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) ; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING AT VARIOUS SPEEDS, ESPECIALLY WHEN TURNING THE STEERING WHE... Read more
Incident date: Dec 9, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES WHEN A PASSENGER OCCUPIED THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
MINI
COOPER CONVERTIBLE
(2016) - EXTERIOR LIGHTING
Feb 8, 2016
Incident date: Feb 2, 2016
THIS CAR HAS TERRIBLY PLACED TAILLIGHTS. THE LIGHTS ARE NOT PLACED IN A VISIBLE LINE OF SIGHT. THE MINI CLUBMAN I SAW HAD VERY SMALL LIGHTS BELOW THE LARGE LIGHTS ON THE REAR DOORS. THESE VEHICLES SHOULD BE RECALLED AND THE LARGE LIGHTS THAT APPEAR TO BE TAILLIGHTS SHOULD BE MADE FUNCTIONAL. THE TAILLIGHTS ON THIS VEHICLE ARE WHAT APPEAR TO BE REAR FOG LIGHTS AT THE VERY BOTTOM OF THE CAR. THIS IS... Read more
Incident date: Nov 2, 2015
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE CONSUMER WAS INFORMED THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. TH... Read more
Incident date: Feb 4, 2016
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. AFTER TURNING OFF AND RESTARTING THE VEHICLE 30 MINUTES LATER, THE POWER STEERING RETURNED TO NORMAL, BUT THEN FAILED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRO-HYDRAULIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECE... Read more
MINI
COOPER CONVERTIBLE
(2016) - EXTERIOR LIGHTING
Feb 4, 2016
Incident date: Feb 3, 2016
SPOTTED NEW CLUBMAN IN FRONT OF ME ON HIGHWAY. VEHICLE CAME TO STOP ABRUPTLY WITHOUT APPARENT WARNING. THANKFULLY I WAS PAYING ATTENTION. APPARENTLY TAILLIGHTS ARE NOT THE LARGE LIGHTS ON THE TRUNK, BUT THESE SMALL LIGHTS PLACED DIRECTLY AT THE BOTTOM OF THE REAR END, ALMOST INVISIBLE IN STOP/GO TRAFFIC. I WAS UNDER THE IMPRESSION TAILLIGHTS HAD TO BE PLACED HIGHER UP AND WOULD HAVE BEEN THE LARGE... Read more
Incident date: Nov 9, 2015
2007 MINI COOPER WITH 31,000 MILES. I AM USUALLY THE ONLY ONE IN THE CAR. ON THIS DAY MY HUSBAND AND A FRIEND WERE WITH ME. WE MOVED THE PASSENGER SEAT UP TO ALLOW THE THIRD PERSON TO GET IN THE BACK SEAT. LATER IN THE DAY THE LIGHT ON THE DASH WHICH SIGNIFIES THAT THE PASSENGER AIRBAG IS TURNED OFF STARTED GOING ON AND OFF. I THOUGHT MAYBE THERE WAS A LOOSE WIRE UNDER THE SEAT, BUT WAS TOLD... Read more
Incident date: Jan 28, 2016
AT 30000 MILES THE TIMING CHAIN WAS REPLACED DUE TO A RECALL. CAR RATTLED FOR A FEW MONTHS PRIOR TO REPLACEMEN. AT 55OOO MILE MY CAR ENGINE LIGHT CAME ON AND LOST POWER. I WAS ABLE TO LIMP IT IN TO WORK ABOUT ANOTHER 5 MILES. MY HUSBAND DROVE IT TO MINI DEALERSHIP ANOTHER 10 MILES AWAY AND THEY STATED THAT IT BLEW A VALVE OR A PISTON QUOTING HIM A HEAD REPLACEMENT OF $5000 OR REPLACEMENT OF ENGINE... Read more