Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Apr 3, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING FAILED. THE FAN FOR THE POWER STEERING PUMP WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Incident date: Mar 29, 2016
TIMING CHAIN ISSUE LEAD TO OIL LEAK IN ENGINE. 2008-2010 MODELS HAVE BEEN RECALLED AFTER A CLASS ACTION LAWSUIT WAS FILED FOR THE SAME ISSUE. MY MODEL IS ONE YEAR OUTSIDE THE OFFICIAL BMW RECALL. I TOOK MY CAR IN FOR ROUTINE MAINTENANCE. THAT'S WHEN THE DEALERSHIP INFORMED ME I COULDN'T DRIVE MY CAR WITHOUT THE REPAIRS. THE COST OF THE REPAIR WAS NEARLY $2000 SINCE I AM ALSO OUTSIDE OF MY WARRANTE... Read more
Incident date: Apr 4, 2016
TL* THE CONTACT OWNS A 2012 MINI COOPER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAKAGE ON THE OIL CONTROL VALVE. AS A RESULT, THE TECHNICIAN STATED THAT THE OIL CONTROL VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,800.
Incident date: Apr 1, 2016
ONCE THE CAR WARMS UP THE AUTOMATIC TRANSMISSION LURCHES WHEN THE CAR SHIFTS FROM 1ST TO 2ND AND 3RD GEAR. THE ENGINE STILL ACCELERATES, HOWEVER, THE TRANSMISSION SIMPLY WHINES AND NO POWER IS DISTRIBUTED TO THE WHEELS. VERY UNSAFE WHEN PULLING OUT IN TRAFFIC. MINI ADVERTISED THESE VEHICLES AS NEVER REQUIRING TRANSMISSION FLUID CHANGES. THE VEHICLE HAS LESS THAN 100,000 MILES. NO RECALL EXIST... Read more
Incident date: Mar 25, 2016
TL* THE CONTACT OWNS A 2013 MINI COOPER. THE CONTACT STATED THAT THE WINDSHIELD WAS FRACTURED WITHOUT IMPACT. THE WINDSHIELD WAS NO LONGER ATTACHED TO THE VEHICLE AND WAS AT RISK OF COMPLETELY DETACHING. THE CONTACT INFORMED THE DEALER WHO STATED THEY WERE UNABLE TO REPLACE THE WINDSHIELD BECAUSE IT WAS NOT COVERED IN THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE... Read more
Incident date: Jan 22, 2016
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND BECAME WORSE OVER TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Mar 15, 2016
TIMING CHAIN , PASSENGER AIRBAG SENSOR WHEN IN MOTION.
Incident date: Mar 15, 2016
TIMING CHAIN , PASSENGER AIRBAG SENSOR WHEN IN MOTION.
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Mar 31, 2016
Incident date: Mar 21, 2016
TIMING CHAIN STRETCHED CAUSING TIMING TO BE OFF BY 75MM, THIS RESULTED IN DAMAGE TO THE ECCENTRIC SHAFT AND TIMING CHAIN. ENGINE ENGINE MALFUNCTION LIGHT ILLUMINATED, UPON INSPECTION AT MINI DEALER DETERMINED THE ABOVE CONDITION OF VEHICLE.
Incident date: Nov 12, 2015
IN NOV-2014 MY SON WAS DRIVING OUR '05 MINI COOPER DOWN THE INTERSTATE AT 55MPH AND ALL OF A SUDDEN THE STEERING STOPPED WORKING. HE WAS BARELY ABLE TO CONTROL THE CAR AND GET IT TO THE SIDE OF INTERSTATE. HE WAS 17 YRS OLD AND IT WAS VERY HARD FOR HIM TO STEER IT AND GET OUT OF TRAFFIC. HE WAS EXTREMELY FRIGHTENED. WE THEN GOT THE CAR TO A REPAIR SHOP (NOT THE LOCAL MINI SHOP, SINCE THEIR LABOR ... Read more
Incident date: Jan 4, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING LINE AND PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000.(STEERING). THE MANUFAC... Read more
Incident date: Jan 2, 2006
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING WOULD SUDDENLY MALFUNCTION CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP HAD OVER HEATED CAUSING THE POWER STEERING FLUID TO EVAPORATE. THE CONTACT INDICATED THAT SINCE 2012 THE POWER STEERING ... Read more
Incident date: Mar 28, 2016
ENGINE RATTLING NOISE (TIMING CHAIN AND TENSIONER) AT ALL TIMES, VEHICLE HAS ONLY 50,000 MILES
Incident date: Mar 20, 2016
TL* THE CONTACT OWNED A 2008 MINI COOPER S. WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMAL NOISE WAS HEARD AND THE CONTACT NOTICED THICK, GREY SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WA... Read more
Fire
Incident date: Oct 1, 2015
AIR BAG LIGHT CAME ON AFTER THE PASSENGER SIDE SEAT WAS MOVED FORWARD TO ALLOW ENTRY TO THE REAR SEAT. THIS PROBLEM IS WELL DOCUMENTED BY NUMEROUS OTHER OWNERS ON THE INTERNET AND BMW HAS RECALLED CARS OLDER AND NEWER THAN MY CAR AND CONVERTIBLES FROM THE SAME YEAR.
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.... Read more
Incident date: Mar 14, 2016
I PURCHASED MY 2008 MINI COOPER 3 YEARS AGO AND IT'S CURRENTLY AROUND 78K MY CAR WAS DIAGNOSED WITH TIMING CHAIN STRETCHED AND POSSIBLY ENGINE DAMAGE. HOWEVER MINI COOPER USA DOESN'T WANT TO REIMBURSE THE MONEY I'D PAY OUT OF POCKET MYSELF.
Incident date: Mar 14, 2016
I PURCHASED MY 2008 MINI COOPER 3 YEARS AGO AND IT'S CURRENTLY AROUND 78K MY CAR WAS DIAGNOSED WITH TIMING CHAIN STRETCHED AND POSSIBLY ENGINE DAMAGE. HOWEVER MINI COOPER USA DOESN'T WANT TO REIMBURSE THE MONEY I'D PAY OUT OF POCKET MYSELF.
Incident date: Mar 27, 2016
I OWN A 2008 MINI COOPER S AND IT HAS 62000 MILES ON IT. AS MANY OTHER MINI OWNERS, I HAVE " RATTLE NOISE" ISSUE WHEN COLD START AND POPPED UP "ENGINE OIL PRESSURE TOO LOW" WARNING YESTERDAY WHEN DROVE HOME ON CITY STREET. THIS VEHICLE HAS HAD THE TIMING CHAIN TENSIONER/GUIDE CHANGED ONCE BEFORE AT 18,942 BY A MINI DEALER.
Incident date: Feb 19, 2016
I PURCHASED A NEW 2008 MINI COOPER FROM AUTOHAUS WEST/MINI OF ST LOUIS. THE MINI COOPER WAS DESIGNED, MANUFACTURED, ASSEMBLED, DISTRIBUTED AND SOLD BY BMW OF NORTH AMERICA, BMW (U.S.) HOLDING CORP., AND BAYERISCHE MOTOREN WERKE AKTIENGELLSCHAFT. I EXPERIENCED A PROGRESSIVE FAILURE OF THE TIMING CHAIN, TIMING CHAIN TENSIONER AND RELATED TENSIONER RAIL, GUIDE RAIL AND SUPPORT RAIL. THE TIMING CHA... Read more
Incident date: Feb 19, 2016
I PURCHASED A NEW 2008 MINI COOPER FROM AUTOHAUS WEST/MINI OF ST LOUIS. THE MINI COOPER WAS DESIGNED, MANUFACTURED, ASSEMBLED, DISTRIBUTED AND SOLD BY BMW OF NORTH AMERICA, BMW (U.S.) HOLDING CORP., AND BAYERISCHE MOTOREN WERKE AKTIENGELLSCHAFT. I EXPERIENCED A PROGRESSIVE FAILURE OF THE TIMING CHAIN, TIMING CHAIN TENSIONER AND RELATED TENSIONER RAIL, GUIDE RAIL AND SUPPORT RAIL. THE TIMING CHA... Read more
Incident date: Feb 1, 2016
PASSENGER AIRBAG WARNING LIGHT IS ILLUMINATED AND CANNOT BE FIXED. PAASENGER SEAT WEIGHT WIRING HARNESS IS DEFECTIVE. THE REPLACEMENT PARTS CANNOT BE PURCHASED (6 MONTH BACKLIST). THIS IS A VERY DANGEROUS DEFECT.
Crash
Fire
Incident date: Feb 1, 2016
PASSENGER AIRBAG WARNING LIGHT IS ILLUMINATED AND CANNOT BE FIXED. PAASENGER SEAT WEIGHT WIRING HARNESS IS DEFECTIVE. THE REPLACEMENT PARTS CANNOT BE PURCHASED (6 MONTH BACKLIST). THIS IS A VERY DANGEROUS DEFECT.
Crash
Fire
Incident date: Oct 10, 2015
THE SEAT OCCUPANCY SENSOR MALFUNCTIONS. THE PASSENGER SIDE AIRBAG MAY NOT DEPLOY EVEN IF THE PASSENGER SIDE SEAT IS OCCUPIED. THE AIRBAG LIGHT SOMETIMES STAYS ON, WHILE SOMETIMES GOES AWAY. MINI HAS RECALLED SEVERAL CARS FOR SEAT OCCUPANCY SENSOR MAT FAULT BUT MY CAR ISN'T ON THE LIST. THE LIGHT STAYS ON WHEN VEHICLE IS STATIONARY AND ALSO WHILE RUNNING. I'M UNABLE TO USE THE PASSENGER SEAT FOR SA... Read more
MINI
COOPER CLUBMAN
(2009) - ENGINE
Mar 25, 2016
Incident date: Mar 16, 2016
I WAS DRIVING ON A CITY HIGHWAY WHEN THE SMOKE STARTED POURING FROM UNDER THE HOOD AND THE CAR STALLED WITHOUT ANY WARNING, OR SIGNAL LIGHTS APPEARING ON THE CONTROL. I WAS ABLE TO PULL THE CAR OFF TO THE SIDE OF THE ROAD BEFORE THE ENGINE STOPPED RUNNING. I STOOD BACK, WATER FOR THE SMOKE TO CLEAR, AND TRIED TO RESTART BUT THE ENGINE WAS DEAD. I CALLED MY TOWING SERVICE AND HAD IT DELIVERED TO MY... Read more
Incident date: Dec 30, 2015
OIL FEED LINE LEAKING ON TURBO
Incident date: Jan 1, 2012
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE ELECTRONIC LEARNING MODULE AND THE PYRAMID WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SEVERAL COMPONENTS WERE REPLACED DUE TO MANUFACTURER DEFECTS. THE GEAR LEVER, TRANSMISSION, BRAKE PEDAL, MOTOR, CLUTCH, FRONT AND REAR AXLES, AND THE A... Read more
Incident date: Jan 1, 2012
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE ELECTRONIC LEARNING MODULE AND THE PYRAMID WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SEVERAL COMPONENTS WERE REPLACED DUE TO MANUFACTURER DEFECTS. THE GEAR LEVER, TRANSMISSION, BRAKE PEDAL, MOTOR, CLUTCH, FRONT AND REAR AXLES, AND THE A... Read more
Incident date: Mar 22, 2016
THE PASSENGER AIR BAG INDICATOR LIGHT ILLUMINATES INTERMITTENTLY, EVEN WHEN AN ADULT PASSENGER IS SEATED THERE. I HAVE RESEARCHED THIS ISSUE AND SEE THAT THERE IS A RECALL FOR EARLIER MODEL COOPER AND COOPER S MODELS. I HAVE EXPERIENCED THE EXACT SAME SYMPTOMS THAT ARE LISTED IN THAT RECALL, AND ACCORDING TO THIS SITE SO HAVE 2009 COOPER OWNERS. THIS RECALL NEEDS TO BE EXTENDED ACCORDINGLY.
Incident date: Mar 18, 2016
POWER STEERING PUMP WENT OUT WHILE DRIVING AND IT STAYS ON WHEN THE ENGINE IS OFF. I WAS ON A CITY STREET WHEN IT HAPPENED. I HAVE TO DISCONNECT BATTERY CABLE SO IT DOESN'T DRAIN THE BATTERY.
Incident date: Dec 7, 2015
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 1, 2015
PASSENGERS AIR BAG APPEARS OFF WHEN SOMEONE ARE SEAT. THIS EVOLVE A SERIOUS SAFETY ISSUE IN CASE OF ACCIDENT.
Incident date: Jan 1, 2015
PASSENGERS AIR BAG APPEARS OFF WHEN SOMEONE ARE SEAT. THIS EVOLVE A SERIOUS SAFETY ISSUE IN CASE OF ACCIDENT.
Incident date: Mar 16, 2016
DROVE CAR ABOUT 4 MILES. PARKED AT SHOPPING CENTER, TURNED OFF CAR AND LOCKED IT. RETURNED 15 MINS LATER TO FIND FLAMES IN ENGINE COMPARTMENT!
Fire
Incident date: Jan 1, 2016
AT 89,044 MILES MY 2009 MINI COOPER, PURCHASED FROM VISTA MINI SUFFERED A CATASTROPHIC COOLANT LOSS DUE TO A CRACKED THERMOSTAT HOUSING, AND AS A DIRECT RESULT THE VEHICLE SEVERELY OVERHEATED IRREPARABLY DAMAGING THE ENGINE. I WAS DRIVING ALONG THE TURNPIKE AT HIGHWAY SPEEDS WHEN THE WARNING INDICATOR LIGHT FOR THE ENGINE TEMPERATURE CAME ON, AND BEFORE I COULD SAFELY PULL THE VEHICLE OVER THE VEH... Read more
Incident date: Jul 27, 2015
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING 40 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE FACE AND LOST A TOOTH. THE OCCUPANTS OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED ... Read more
Crash
3 injured
Incident date: Jun 2, 2014
LOUD RATTLING NOISE WHEN ACCELERATING COMING FROM THE ENGINE. WHEN I COME TO A COMPLETE STOP CAR HAS TURNED OFF, SOMETIMES IT CRANKS FOR A BIT TO START UP. ALSO WHILE DRIVING LOSSES POWER AND CAR DECELERATES SLOWS DOWN AND ALSO PULLS LIKE IF WAS OUT OF GAS. WHITE SMOKE WHEN YOU PRESS ON GAS.
Incident date: Jun 2, 2014
LOUD RATTLING NOISE WHEN ACCELERATING COMING FROM THE ENGINE. WHEN I COME TO A COMPLETE STOP CAR HAS TURNED OFF, SOMETIMES IT CRANKS FOR A BIT TO START UP. ALSO WHILE DRIVING LOSSES POWER AND CAR DECELERATES SLOWS DOWN AND ALSO PULLS LIKE IF WAS OUT OF GAS. WHITE SMOKE WHEN YOU PRESS ON GAS.
Incident date: Jun 2, 2014
LOUD RATTLING NOISE WHEN ACCELERATING COMING FROM THE ENGINE. WHEN I COME TO A COMPLETE STOP CAR HAS TURNED OFF, SOMETIMES IT CRANKS FOR A BIT TO START UP. ALSO WHILE DRIVING LOSSES POWER AND CAR DECELERATES SLOWS DOWN AND ALSO PULLS LIKE IF WAS OUT OF GAS. WHITE SMOKE WHEN YOU PRESS ON GAS.
Incident date: Oct 31, 2015
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART NEEDED ... Read more
MINI
COOPER CLUBMAN
(2009) - POWER TRAIN
Mar 14, 2016
Incident date: Mar 13, 2016
THE CAR ENGINE STOPPED DEAD IN THE MIDDLE OF A STATE HIGHWAY WHILE GOING AT CRUISING SPEED OF 35MPH ON THE RIGHT MOST LATE, AND WITH ENGINE DEAD POWER STEERING BECAME UNRESPONSIVE AND BECAME IMPOSSIBLE TO STEER THE CAR TO THE SIDE. THE CAR WAS LITERALLY DEAD IN THE MIDDLE OF THE HIGHWAY, WE HAD KIDS ON BOARD AND FOR A SMALL CAR, WE WERE REALLY THAT LUCKY PASSING CARS WERE ABLE TO SPOT US AND AVOID... Read more
MINI
COOPER CLUBMAN
(2009) - ENGINE
Mar 14, 2016
Incident date: Mar 13, 2016
THE CAR ENGINE STOPPED DEAD IN THE MIDDLE OF A STATE HIGHWAY WHILE GOING AT CRUISING SPEED OF 35MPH ON THE RIGHT MOST LATE, AND WITH ENGINE DEAD POWER STEERING BECAME UNRESPONSIVE AND BECAME IMPOSSIBLE TO STEER THE CAR TO THE SIDE. THE CAR WAS LITERALLY DEAD IN THE MIDDLE OF THE HIGHWAY, WE HAD KIDS ON BOARD AND FOR A SMALL CAR, WE WERE REALLY THAT LUCKY PASSING CARS WERE ABLE TO SPOT US AND AVOID... Read more
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND THE DEALER SCHEDULED A REPAIR APPOINTMENT. THE DEALER LATER CANCELED THE APPOINTMENT, STATING THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT BEEN ABLE TO RECEIVE THE RECALL REPAIR REMEDY FOR MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A DATE THAT THE PART WOULD B... Read more
Incident date: Mar 13, 2016
DRIVERS FOOT WELL GETS SO HOT THAT YOU CAN NOT TOUCH THE PLASTIC BY THE ACCELERATOR AND YOUR FOOT STARTS COOKING AFTER 20 MINUTES OR SO.
Incident date: Mar 11, 2016
BOTH FRONT WHEEL BEARINGS FAILING AT 23,000 MILES... RIDICULOUS.
Incident date: Mar 11, 2016
BOTH FRONT WHEEL BEARINGS FAILING AT 23,000 MILES... RIDICULOUS.
Incident date: Mar 10, 2016
PASSENGER AIR BAG NOT WORKING
Incident date: Mar 11, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Mar 10, 2016
Incident date: Oct 18, 2010
TAKATA RECALL.I WAS ON THE HIGHWAY WHEN I LOST MY POWER STEERING. I WAS ABLE TO MOVE TO THE SHOULDER BUT THE SLOWER I GOT THE HARDER IT WAS TO STEER THE CAR. I HAD TO BUY A NEW STEERING PUMP AND HAVE IT INSTALLED. MY STEERING FAILED FOR THE EXACT REASON MINI ISSUED THE RECALL BUT THEY WON'T REIMBURSE ME BECAUSE MY CAR IS NOT WITHIN THE DATE OF MANUFACTURE. MINI INSTALLED THE DEFECTIVE STEERING PUM... Read more
Incident date: Jun 14, 2007
I ARRIVED IN COUNTRY 2007 HAVE HAD PROBLEM WITH THE CK ENGINE LIGHT AND NOISE FROM THE ENGINE, THE LARGE CHECK ENGINE OVER STERING WHEEL BLK AND ENGINE LIGHT IN HECTOR METER ORANGE. IVE HAD IN SHOP MANY TIME FOR THIS PROBLEM LATEST WAS SEPT 2015 SAID TO CARBIN $1232.00 DECEMBER 2015 $599.00 DRIVING MINIUM THE ENGINE RUN WHEN THE CAR IS ENGINE IS OFF. ALSO PK UP HILL THE WILL MOVE WHEN THE EMG BK... Read more