Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER S CLUBMAN
(2010) - ENGINE
May 14, 2016
Incident date: Jan 1, 2010
TIMING CHAIN TENSIONER MAKES VERY LOUD RATTLE WHEN ENGINE IS COLD. REQUIRES REPLACEMENT. COST $1500. KNOWN ISSUE BY MINI BUT THEY ARE UNWILLING TO REPAIR OR RECALL
MINI
COOPER CONVERTIBLE
(2005) - AIR BAGS
May 13, 2016
Incident date: Apr 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 15V505000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS, BUT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE DEALER INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN BACK FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABL... Read more
Incident date: Apr 24, 2016
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
Incident date: Jun 1, 2015
I OWN A 09 MINI S. ABOUT A YEAR OR SO AGO I NOTICED THAT THE DRIVER'S SIDE DOOR WAS STICKING WHEREAS I HAD TO JIGGLE IT IN ORDER TO OPEN IT. I TOOK THE DOOR PANEL OFF TO LOOK FOR ANY OBSTRUCTIONS AND FOUND NONE. I GREASED THE DOOR HINGE AND IT WORKED BETTER. I HEADED TO THE STORE ONE DAY AND UPON EXITING THE VEHICLE I HEARD A LITTLE DIFFERENT SOUND THAN USUAL AT LEAST I THOUGHT. AFTER COMING FROM ... Read more
Incident date: Jun 1, 2015
I OWN A 09 MINI S. ABOUT A YEAR OR SO AGO I NOTICED THAT THE DRIVER'S SIDE DOOR WAS STICKING WHEREAS I HAD TO JIGGLE IT IN ORDER TO OPEN IT. I TOOK THE DOOR PANEL OFF TO LOOK FOR ANY OBSTRUCTIONS AND FOUND NONE. I GREASED THE DOOR HINGE AND IT WORKED BETTER. I HEADED TO THE STORE ONE DAY AND UPON EXITING THE VEHICLE I HEARD A LITTLE DIFFERENT SOUND THAN USUAL AT LEAST I THOUGHT. AFTER COMING FROM ... Read more
MINI
COOPER CONVERTIBLE
(2006) - STEERING
May 11, 2016
Incident date: May 7, 2016
POWER STEERING RANDOMLY WHEN OUT WHILE IN MOTION. THANKFULLY, I WAS ON A LOCAL ROAD GOING SLOWLY WHEN IT HAPPENED. PULLED OVER TO THE SIDE, TURNED OFF THE CAR AND TURNED IT BACK ON. POWER STEERING CAME BACK.
Incident date: Apr 10, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. ONCE IN PARK, THE VEHICLE FAILED TO TURN OFF WITH THE KEY IN THE OFF POSITION. THE VEHICLE WAS... Read more
Fire
Incident date: Apr 10, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. ONCE IN PARK, THE VEHICLE FAILED TO TURN OFF WITH THE KEY IN THE OFF POSITION. THE VEHICLE WAS... Read more
Fire
Incident date: May 5, 2016
MY DAUGHTER WAS IN TRAFFIC, DRIVING THE VEHICLE HOME FROM AN OIL CHANGE, WHEN THE TIMING CHANGE BROKE CAUSING HER TO LOSE POWER. THE LOSS OF POWER CREATED A DANGEROUS AND HAZARDOUS SITUATION. FORTUNATELY, SHE WAS ABLE TO GET IT OFF THE MAIN ROADS AND WE HAD IT TOWED BY AAA TO THE MINI DEALERSHIP. DUE TO THE FACT THAT THERE HAS BEEN A CLASS ACTION SETTLEMENT WITH BMW MINI OVER THE DEFECTIVE TIMING ... Read more
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT OCCUPANCY MAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Incident date: Apr 4, 2016
MY CAR WAS PARKED AND I WENT TO START IT UP IN THE MORNING TO GO TO WORK. A LIGHT CAME ON WHICH LOOKED LIKE AN AIRBAG/SEATBELT LIGHT. IN MY VEHICLE IT WAS NOT ONE OF THE REGULAR SERVICE LIGHTS THAT THEY HAVE HIGHLIGHTED IN THE MANUAL SO I CALLED THE DEALERSHIP THAT AFTERNOON. THEY MADE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO BE CHECKED OUT ON 4/5/16 WHICH I DID. BEFORE I GOT THE CAR TO THE ... Read more
Incident date: Mar 17, 2016
TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WHILE DRIVING 40 MPH. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. PRIOR TO THE DEPLOYMENT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT IT WAS... Read more
1 injured
Incident date: May 3, 2016
WE TOOK OUR 2008 MINI COOPER TO A MINI DEALER BECAUSE OF A WARNING LIGHT AND IT WAS DIAGNOSED WITH A SHORT IN THE SENSOR THAT DETECTS THE NEED FOR PASSENGER SIDE AIRBAG. THIS MEANS THAT AT TIMES THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY, MAKING POSSIBLE A POTENTIALLY DEADLY CRASH.
Incident date: May 3, 2016
WE TOOK OUR 2008 MINI COOPER TO A MINI DEALER BECAUSE OF A WARNING LIGHT AND IT WAS DIAGNOSED WITH A SHORT IN THE SENSOR THAT DETECTS THE NEED FOR PASSENGER SIDE AIRBAG. THIS MEANS THAT AT TIMES THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY, MAKING POSSIBLE A POTENTIALLY DEADLY CRASH.
Incident date: Apr 11, 2016
OCCUPANCY SENSOR 15V/205 R56 IS BUSTED
Incident date: Jan 13, 2016
FAULTY SEAT OCCUPANCY DETECTOR IN PASSENGER SEAT. THERE HAS BEEN A RECALL ON THIS IN SEVERAL MODELS, BUT THEY DO NOT CURRENTLY INCLUDE THIS MODEL/YEAR. FAILURE OF THE SEAT SENSOR PREVENTS DEPLOYMENT OF THE PASSENGER AIRBAG AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE SEAT (EXPENSIVE). NO USER-SPECIFIC ACTIONS HAVE CAUSED THIS DEFECT, IT'S A WELL KNOWN PROBLEM. THE ISSUE WAS ORIGINALLY DIAGNOSED I... Read more
Incident date: Jan 13, 2016
FAULTY SEAT OCCUPANCY DETECTOR IN PASSENGER SEAT. THERE HAS BEEN A RECALL ON THIS IN SEVERAL MODELS, BUT THEY DO NOT CURRENTLY INCLUDE THIS MODEL/YEAR. FAILURE OF THE SEAT SENSOR PREVENTS DEPLOYMENT OF THE PASSENGER AIRBAG AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE SEAT (EXPENSIVE). NO USER-SPECIFIC ACTIONS HAVE CAUSED THIS DEFECT, IT'S A WELL KNOWN PROBLEM. THE ISSUE WAS ORIGINALLY DIAGNOSED I... Read more
Incident date: Apr 1, 2016
I AM THE OWNER OF THIS CAR. I HAVE RESEARCHED ON LINE THE AIR BAG LIGHT ON THE PASSENGERS SIDE OF THIS CAR. MANY MANY COMPLAINTS ARE LISTED AND YOU ARE WELL AWARE OF THE PROBLEM. I SUPPOSEDLY NEED TO REPLACE SOME PARTS AND LABOR TO THE TUNE OF $1904!!! I AM ON A FIXED INCOME AND I DO NOT HAVE THIS MONEY. SINCE YOU HAVE ISSUED A RECALL FOR CONVERTIBLES IN THE MINI AND RECALLED CARS IN THE BMW LINE ... Read more
Incident date: Apr 23, 2016
THIS CAR ENGINE INCONSISTENTLY DIES, USUALLY IN FIRST OR SECOND GEAR, SOMETIMES WHEN THE CAR IS STOPPED (E.G. AT A RED LIGHT) AND SOMETIMES WHEN IT IS SLOWING DOWN (E.G. PULLING INTO A PARKING LOT), OR ACCELERATING (E.G. TAKING OFF FROM A RED LIGHT OR PULLING OUT OF A PARKING LOT). IT HAS BEEN TO THE DEALER'S 3 TIMES AND THEY CANNOT FIND THE PROBLEM--THE CAR HAS LESS THAN 4,000 MILES AND STARTED D... Read more
Incident date: Apr 11, 2016
TAKATA RECALL: MY 2008 MINI COOPER S HARDTOP BEGAN EXPERIENCING ISSUES WITH THE "PASSENGER AIR BAG OFF" LIGHT STAYING LITE WHETHER OR NOT A PASSENGER IS IN THE CAR. ON APRIL 28, 2016, I TOOK MY CAR TO A MINI COOPER DEALERSHIP TO HAVE THE ISSUE DIAGNOSED (AT A COST OF $53.95). THE DIAGNOSIS STATES "FAULT PASSENGER SIDE SEAT MAT SENSOR" (INVOICE COPY ATTACHED). I DON'T UNDERSTAND WHY MY VEHICLE ... Read more
Incident date: Mar 10, 2014
TAKATA RECALL....MY PASSENGER AIR BAG LIGHT HAS BEEN ON FOR TWO YRS NOW AND FOR NO REASON I'M A SINGLE MAN WITH NO DEPENDENT CHILDREN SO RARELY IS ANYONE SITTING ON THE PASSENGER SIDE. DEALERSHIP WANT 100'S FOR REPAIR.RREALLY..SO I HAVE LET IT ON.
Incident date: Aug 31, 2014
TAKATA RECALL: THE AIRBAG LIGHT CAME ON OVER A YEAR AGO AND IT SAYS THAT THE PASSENGER AIR BAG IS TURNED OFF. IT WILL COME ON AND OFF RANDOMLY. I BROUGHT IT IN TO THE CERTIFIED INDEPENDENT MINI MECHANIC IN TOWN WHO SAID THE PASSENGER OCCUPANCY SENSOR IS FAULTY AND WILL NEED TO BE REPLACED. AS IT IS RIGHT NOW, THE PASSENGER AIRBAG WOULD NOT DEPLOY IN THE CASE OF AN ACCIDENT.
Incident date: Apr 16, 2016
I NOTED THAT AT IDLE THE ENGINE OF MY 2009 MINI COOPER WAS NOT RUNNING SMOOTH AND INSTEAD BEGINNING TO PULSATE/VIBRATE. WITHIN IN 3 DAYS I HAD MY MINI AT THE SERVICE CENTER. ON THE WAY TO THE APPOINTMENT THE ENGINE CUT OFF AT IDLE AT A STOP LIGHT BUT WAS ABLE TO RESTART. NO SENSOR LIGHT. I WAS INFORMED THAT THERE WAS A TIMING CHAIN FAILURE. AS A RESULT THERE WAS EXTENSIVE DAMAGE TO THE ENGINE. THE... Read more
Incident date: Apr 27, 2016
THE CUP HOLDER LEAKS IF THERE IS ANY FLUID SPILLED IN IT AND SHORTS OUT AN ELECTRICAL COMPONENT THAT CONTROLS THE GEAR SHIFT KNOB. EVEN THE SMALLEST AMOUNT OF LIQUID CAN CAUSE THIS.
Incident date: Apr 1, 2016
WAS DRIVING TO SEE MY HUSBAND OUT OF TOWN AND MY STEERING WHEEL START GETTING HARD, I STOPPED TURN OF THE CAR AND BACK ON AND IT WORKED, BUT AFTER THAT IT COINTINUE TO DO IT MORE AND MORE OFTEN, TOOK IT TO THE MECHANIC AND HE SAID IT WAS THE POWER WHEEL PUMP,
Incident date: Apr 4, 2015
THE PASSENGER SEAT AIR BAG LIGHT IS ILLUMINATED AND CANNOT BE RESET DUE TO A FAULTY OCCUPATION SENSOR. ACCORDING TO THE SERVICE TECHNICIAN THIS WILL CAUSE THE AIR BAG TO MALFUNCTION IF AN ACCIDENT WERE TO OCCUR. THIS IS A COMMON PROBLEM WITH THESE CARS AND COSTS OVER $1000 TO REPAIR AND IS NOT COVERED BY THE MANUFACTURER.
Incident date: Apr 26, 2016
MY 2008 MINI COOPER WAS IN ACCIDENT IN JAN 2016. THE (PASSENGER) LIGHT CAME ON AND IT WAS IMMEDIATELY TAKE TO AUTOBODY SHOP. THE PASSENGER AIRBAG WARNING LIGHT WAS EVALUATED AND ADDED TO REPAIRS. THE SEAT MAP SENSOR IS THE CHIEF PROBLEM. THE CAR IS UNDRIVABLE. THE DEALERSHIP IN STERLING INDICATED THAT IT WOULD TAKE 15-30 DAY TO RECEIVED THE PART. THE PART WAS DELAYED UNTIL MARCH 24,2016. THRE... Read more
Crash
Incident date: Apr 26, 2016
MY 2008 MINI COOPER WAS IN ACCIDENT IN JAN 2016. THE (PASSENGER) LIGHT CAME ON AND IT WAS IMMEDIATELY TAKE TO AUTOBODY SHOP. THE PASSENGER AIRBAG WARNING LIGHT WAS EVALUATED AND ADDED TO REPAIRS. THE SEAT MAP SENSOR IS THE CHIEF PROBLEM. THE CAR IS UNDRIVABLE. THE DEALERSHIP IN STERLING INDICATED THAT IT WOULD TAKE 15-30 DAY TO RECEIVED THE PART. THE PART WAS DELAYED UNTIL MARCH 24,2016. THRE... Read more
Crash
Incident date: Sep 7, 2015
TL* THE CONTACT OWNS A 2009 MINI COOPER S. WHILE DRIVING THE VEHICLE OR WHILE PARKED, THE COOLANT IN THE VEHICLE BEGAN TO LEAK PROFUSELY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGIN... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Apr 25, 2016
Incident date: Feb 15, 2016
I AM THE SECOND OWNER OF A MINI COOPER CLUBMAN S 2009. IT HAD ABOUT 50K MILES WHEN I FIRST PURCHASED THIS CAR. NEW TO THIS MAKE OF VEHICLE, I DID NOT PUT MUCH ATTENTION TO THE NOCKING NOISE IN THE ENGINE COMPARTMENT. I CAME ACROSS A COMMENT AT THE MINI FORUMS WHERE SOMEONE STATED THAT THIS CARS HAD A COMMON DIESEL SOUND. IN THE TWO YEARS THAT I HAVE HAD THIS CAR, I HAVE DONE A FEW REPAIRS AND PEOP... Read more
Incident date: Apr 4, 2016
AIR BAG WARNING LIGHT FLASHING ON INTERMITTENTLY DURING OPERATION OF VEHICAL AND PASSENGER AIR BAG OVERHEAD STATUS LIGHT COMING ON SAYING AIR BAG IS DEACTIVATED WHILE AN ADULT PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT. THIS HAPPENS BOTH WHEN VEHICLE IS MOVING AND STOPPED. PROBLEM IS ONGOING.
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Apr 21, 2016
Incident date: Apr 2, 2016
THE TIMING CHAIN WAS REPLACED AT 90,000 MILE AND AND NOW NEED TO BE REPLACED AT 104,000 MILES
Incident date: Apr 17, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER S. WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 06/15/16*LJ *TR
Incident date: Sep 10, 2015
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE FAILURE OF THE POWER STEERING PUMP CAUSED METAL FRAGMENTS TO ENTER THE RACK AND PINION, WHICH CAUSED A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT BECAUSE OF THE TREAD ACT, THE MANUFACTURER WAS ONLY OBLIGATED ... Read more
Incident date: Nov 30, 2015
TL* THE CONTACT OWNS A 2010 MINI COOPER S. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE OVERHEATED AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. IN ADDITION, SMOKE AND A BURNING OIL ODOR EMITTED FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS SERVICED, THE TURN SIGNALS A... Read more
Fire
Incident date: Nov 30, 2015
TL* THE CONTACT OWNS A 2010 MINI COOPER S. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE OVERHEATED AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. IN ADDITION, SMOKE AND A BURNING OIL ODOR EMITTED FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS SERVICED, THE TURN SIGNALS A... Read more
Fire
Incident date: Apr 18, 2016
I WAS INFORMED BY MY MINI SERVICE DEPARTMENT THAT THE PASSENGER SIDE AIR BAG SENSOR LOCATED UNDER THE PASSENGER SEAT WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THIS EXACT PART HAS BEEN THE CAUSE OF A RECALL FOR MINIS MADE THE SAME YEAR AS MINE, BUT MY CAR IS NOT INCLUDED IN THE RECALL. THIS IS OBVIOUSLY THE SAME PROBLEM THAT GENERATED THE RECALL. I CANNOT AFFORD TO MAKE THIS REPAIR MYSELF, AND ... Read more
Incident date: Apr 18, 2016
I WAS INFORMED BY MY MINI SERVICE DEPARTMENT THAT THE PASSENGER SIDE AIR BAG SENSOR LOCATED UNDER THE PASSENGER SEAT WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THIS EXACT PART HAS BEEN THE CAUSE OF A RECALL FOR MINIS MADE THE SAME YEAR AS MINE, BUT MY CAR IS NOT INCLUDED IN THE RECALL. THIS IS OBVIOUSLY THE SAME PROBLEM THAT GENERATED THE RECALL. I CANNOT AFFORD TO MAKE THIS REPAIR MYSELF, AND ... Read more
MINI
COOPER CLUBMAN
(2011) - ELECTRICAL SYSTEM
Apr 16, 2016
Incident date: Mar 28, 2016
THIS SPRING THE RIGHT FRONT (PASSENGER SIDE) SUN ROOF DRAIN HOSE CAME OFF WHILE THE CAR WAS SITTING. WATER POURED DOWN THE FRONT PILLAR FLOODING THE ELECTRICAL CONTROL BOX AND PUTTING APPROX. 2 " OF WATER INTO THE FLOOR. (FOUND THIS OUT AFTER IT BROKE DOWN) THE CAR WAS DRIED OUT AND NOT KNOWING THE CAUSE FLOODED AGAIN. I READ ABOUT THIS PROBLEM AFTER LOOKING ON THE INTERNET AND REATTACHED THE HOSE... Read more
Incident date: May 8, 2015
I PURCHASED MY 2008 MINI COOPER BRAND NEW FROM MINI OF THE WOODLANDS IN TEXAS. ABOUT A YEAR AGO, THE PASSENGER AIRBAG WARNING LIGHT STARTED ILLUMINATING RANDOMLY, WHICH DISABLES THE PASSENGER AIRBAG WHILE IT IS ILLUMINATED. THIS HAPPENED MORE AND MORE FREQUENTLY, UNTIL IT STAYS ILLUMINATED MOST OF THE TIME NOW. I BROUGHT IT TO MINI IF THE WOODLANDS FOR EVALUATION, AND WAS TOLD THAT THE SEAT SEN... Read more
MINI
COOPER CONVERTIBLE
(2008) - STEERING
Apr 14, 2016
Incident date: Apr 10, 2016
MOVING MY MINI INTO THE GARAGE A FIRE CAUGHT UNDER THE HOOD AND THE STEERING WENT OUT, AFTER INSPECTION IT WAS FOUND TO BE THE POWER STEERING PUMP. INSURANCE WILL NOT COVER THE COST AS IT IS A MECHANICAL FAILURE. I HAVE READ ABOUT THE PREVIOUS MODELS BEING RECALLED FOR THIS SAME PROBLEM AS WELL AS CLASS ACTION LAW SUITS. I BELIEVE MY MINI MAY HAVE HAD THE SAME PROBLEM AND THAT BMW SHOULD BE PAYING... Read more
Fire
Incident date: Apr 1, 2015
AIRBAG OCCUPANCY LIGHT STAYS ON WHEN PASSENGER IS NO LONGER IN CAR, SOMETIMES OCCUPANCY LIGHT GOES ON AND TURNS BACK OFF WHILE PASSENGER IS SITTING IN CAR AND DRIVING AT SPEED. MINI/BMW CLAIMS THAT THE 2009 HARDTOPS ARE NOT INCLUDED IN THEIR RECENT RECALL FOR EARLIER MODELS, BUT THE PROBLEM OBVIOUS STILL EXISTS. REALLY DANGEROUS TO HAVE PASSENGERS IN THE CAR!
MINI
COOPER CLUBMAN
(2008) - ENGINE AND ENGINE COOLING
Apr 12, 2016
Incident date: Feb 19, 2015
TIMING CHAIN GUIDE IS MADE OUT OF PLASTIC. IT BROKE APART AND FELL IN PIECES INTO THE OIL PAN. IT CAUSED THE ENGINE TO SEIZE AND THE VEHICLE WAS COMPLETELY INOPERABLE.
Incident date: Mar 15, 2016
THERE IS A LOUD CLANGING COMING FROM THE MOTOR, THE ENGINE LOST OIL, IT IS BEING TOWED TO A MECHANIC - THE DIAGNOSIS IS A BAD TIMING CHAIN TENSIONER, THE CAR HAS ABOUT 65,000 MILES, THERE WAS A RECALL FOR 2008 - 2010 MINIS FOR THIS PROBLEM
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Apr 8, 2016
Incident date: Mar 30, 2016
MY SON WAS DRIVING THE MINI COOPER AND THE STEERING STOPPED WORKING, HE HAD CALLED MINI WHEN HE GOT IT IN NOV 2015 ABOUT RECALLS AND THEY SAID THAT THE MINI WAS RECALLED FOR THE STEERING AND THE PASSENGER SEAT AIR BAG. WHEN WE CALLED THE LOCAL MINI DEALER THEY SAID ONLY THE AIR BAG. I JUST GOT OFF THE PHONE WITH A CASSANDRA FROM MINI AND SHE SAID THERE IS A RECALL FOR THE STEERING FOR MINIS MADE B... Read more
Incident date: Apr 4, 2016
MY 2007 MINI COOPER STARTED TO OVERHEAT, DISPLAYING BOTH THE YELLOW AND RED INDICATION LIGHT SIMULTANEOUSLY. I STOPPED, LOOKED AT THE MANUAL AND IT SUGGESTED THAT I TURN THE CAR OFF AND LET IT COOL OFF. I LET MY MINI "COOL DOWN" AND WHEN I WENT TO START MY CAR IT WOULD NOT START UP. MY CAR IMMEDIATELY SHUT OFF, I CALLED MINI COOPER WHICH IS 75 MILES AWAY AND GOT MY CAR TOWED. I WAS TOLD MY ENGINE ... Read more
MINI
JCW CLUBMAN
(2009) - ENGINE
Apr 8, 2016
Incident date: Jan 12, 2014
NUMEROUS ENGINE RELATED ISSUES. BLOWN TURBO, THERMOSTAT CRACKED, TIMING WAS REDONE ON CAR, TMPS SENSOR CORRODED, SIDE MARKER LIGHTS CORRODED, WATER PUMP HOUSING CRACKED, ENGINE OIL PAN LEAK, CARBON BUILDUP ON INTAKE VALVES, OIL FILTER HOUSING NEEDED REPLACING, I TAKE REPLACED WITH "WINTERIZED" VERSION ALL HAPPENED AFTER 57000
Incident date: Apr 1, 2016
ENGINE WAS RUNNING EXTREMELY ROUGH AND VERY LOUD ENGINE NOISE RATTLE. TOOK THE CAR TO MINI COOPER SERVICE DEPARTMENT IN JACKSONVILLE FOR DIAGNOSTIC THEY NEED TO REPLACE THE TIMING CHAIN, THEY WANT TO CHARGE ME OVER 2,800. WHEN MY UNDERSTANDING THIS ISSUE WAS ADDRESSED BY A RECALL TO BE REPAIR WITHOUT CHARGE.
Incident date: Mar 19, 2016
ON SATURDAY MARCH 19TH, 2016 I EXPERIENCED A MAJOR VEHICLE MALFUNCTION WITH MY 2013 MINI PACEMAN S. WHILE TRAVELING NB ON THE 15 FREEWAY IN THE #1 OR FAST LANE, I SLOWED FOR TRAFFIC TO A STOP, IMMEDIATELY THE CAR TEMPERATURE LIGHT TURNED ON AND WITHIN SECONDS IT CHANGED TO THE HALF ENGINE LIGHT. DURING THIS TIME I WAS ABLE TO TURN THE STEERING WHEEL 3 TIMES TO ATTEMPT TO MOVE THE VEHICLE OUT OF TR... Read more
Incident date: Apr 6, 2016
VIN: [XXX] AIRBAG SYSTEM MALFUNCTION WARNING LAMP CAME ON ANDROID STAYS ON. VEHICLE WAS BEING DRIVEN ON INTERSTATE WHEN THE WARNING LAMP CAME ON. ODOMETER READING WHEN THE WARNING LAMP CAME ON WAS: 42630 MILES. CALLED MINI CHARLESTON OF SAVANNAH AND ALSO MINI CUSTOMER SERVICE AND WAS INFORMED THAT THEORY IS NO RECALL FOR THIS PARTICULAR VIN DESPITE OTHER VIN'S OF THE SAME MODEL BEING AFFECTED B... Read more