Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Apr 19, 2016
2007 MINI COOPER S, HATCHBACK. THE PASSENGER AIRBAG (OFF) LIGHT, INDICATING THE PASSENGER AIRBAG IS DISARMED, IS ON AT ALL TIMES REGARDLESS OF PASSENGER. ADDITIONALLY, THE DASHBOARD WARNING LIGHTS FOR MY AIRBAG SYSTEM AND SEATBELT ARE ILLUMINATED AT ALL TIMES. THE CODES IDENTIFIED BY THE MINI DEALERSHIP IN HONOLULU INDICATE THE PASSENGER SEAT OCCUPANCY SENSOR HAS A FAULT. LOOKING UNDER THE SEA... Read more
Incident date: Apr 19, 2016
2007 MINI COOPER S, HATCHBACK. THE PASSENGER AIRBAG (OFF) LIGHT, INDICATING THE PASSENGER AIRBAG IS DISARMED, IS ON AT ALL TIMES REGARDLESS OF PASSENGER. ADDITIONALLY, THE DASHBOARD WARNING LIGHTS FOR MY AIRBAG SYSTEM AND SEATBELT ARE ILLUMINATED AT ALL TIMES. THE CODES IDENTIFIED BY THE MINI DEALERSHIP IN HONOLULU INDICATE THE PASSENGER SEAT OCCUPANCY SENSOR HAS A FAULT. LOOKING UNDER THE SEA... Read more
Incident date: Jun 27, 2016
COMPLETE POWER STEERING FAILURE ON MY WAY TO WORK THIS MORNING WHILE TURNING A CORNER FROM THE HIGHWAY TO CITY STREET. I FOUND AN OPEN SAFETY RECALL DEC 2015 FOR 2005 MODEL MINI COOPER S BUT MY 2005 VIN IS NOT INCLUDED. IT SEEMS A MAJOR SAFETY CONCERN LIKE THIS WOULD BE TAKEN CARE OF BY THE OEM.
Incident date: Jun 9, 2016
AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING; ETC. STARTED APPROXIMATELY FROM 75K MILES; NOW CONSTANT FROM 85K ON
Incident date: Jun 9, 2016
AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING; ETC. STARTED APPROXIMATELY FROM 75K MILES; NOW CONSTANT FROM 85K ON
Incident date: Jun 9, 2016
AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING; ETC. STARTED APPROXIMATELY FROM 75K MILES; NOW CONSTANT FROM 85K ON
Incident date: Jun 21, 2016
DRIVING 45 MPH ON BUSY CITY FOUR-LANE ROAD, I BRAKED GRADUALLY IN APPROACH TO RED LIGHT, WHICH IS MY NORMAL BRAKING STYLE. CAR DID NOT COME TO A COMPLETE STOP--BRAKES ONLY WORKED TO A POINT BUT DID NOT COMPLETELY STOP CAR; SIMULTANEOUSLY ENGINE REVVED TO VERY HIGH RPM. I THREW TRANSMISSION INTO PARK AND TURNED OFF IGNITION LEST MY CAR RAM CAR AHEAD OF ME. VERY FRIGHTENING. AT PREVIOUS TWO LIGHTS ... Read more
Incident date: Jun 21, 2016
DRIVING 45 MPH ON BUSY CITY FOUR-LANE ROAD, I BRAKED GRADUALLY IN APPROACH TO RED LIGHT, WHICH IS MY NORMAL BRAKING STYLE. CAR DID NOT COME TO A COMPLETE STOP--BRAKES ONLY WORKED TO A POINT BUT DID NOT COMPLETELY STOP CAR; SIMULTANEOUSLY ENGINE REVVED TO VERY HIGH RPM. I THREW TRANSMISSION INTO PARK AND TURNED OFF IGNITION LEST MY CAR RAM CAR AHEAD OF ME. VERY FRIGHTENING. AT PREVIOUS TWO LIGHTS ... Read more
Incident date: Jun 16, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED; HOWEVER, THE CONTACT BELIEVED THAT THEY DID NOT INSPECT THE VEHICLE. THE CONTACT WAS NOTIFIED BY A TECHNICIAN THAT IT SHOULD HAVE TAKEN FOUR HOURS TO COMPLETE THE INSPECTION AND PERFORM ANY NECESSARY REPAIRS. THE CONTACT DID ... Read more
MINI
COOPER COUNTRYMAN
(2013) - POWER TRAIN
Jun 18, 2016
Incident date: Jun 17, 2016
VEHICLE DISPLAYS LOSS OF ACCELERATION FROM STOP TO TAKE OFF. THIS LOSS OF POWER CAN LAST UP TO SECONDS. THIS PRESENTS A SAFETY ISSUE IN CIRCUMSTANCES WHERE THE VEHICLE COULD BE IN THE MIDDLE OF AN INTERSECTION WHILE THE LOSS OF POWER OCCURS. I'VE TAKEN THE CAR TO MINI 3 TIMES. THE FIRST TIME THE COILS AND PLUGS WERE REPLACED. SECOND TIME THE ISSUE COULD NOT BE REPRODUCED. THIRD TIME THE VEHICLE W... Read more
Incident date: Jun 16, 2016
IT'S THE ENGINE BURNED UP WAS DRIVING CAR GOT HOT STARTED SMOKING AND THE ENGINE BURNED UP VERY DISAPPOINTED DIDN'T EVEN FINISH PAYING FOR IT.
Incident date: Jun 16, 2016
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
Fire
Incident date: Jun 16, 2016
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
Fire
Incident date: Jun 16, 2016
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
Fire
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ODOR WAS COMING FROM THE MICRO FILTERS IN THE AIR CONDITIONER. THE TECHNICIAN ALSO DIAGNOSED THAT THE AIR CONDITIONING SYSTEM NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, T... Read more
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ODOR WAS COMING FROM THE MICRO FILTERS IN THE AIR CONDITIONER. THE TECHNICIAN ALSO DIAGNOSED THAT THE AIR CONDITIONING SYSTEM NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, T... Read more
Incident date: Jun 7, 2016
I RECENTLY TEST DROVE A MINI COOPER CLUBMAN S. I DID NOT LIKE THE VEHICLE, AND ONE OF THE REASONS IS THE WAY THE LIGHTING (FRONT AND REAR) IS DESIGNED. THE REAR OF THE CAR HAS VERY LARGE LIGHTS THAT GO ACROSS THE 'BARN DOORS' THAT APPEAR TO BE BRAKE LIGHTS. WHEN I WAS AT THE DEALERSHIP I NOTICED ANOTHER CLUBMAN IN THE PARKING LOT BEING PARKED WASN'T LIGHTING UP THE LARGE LIGHTS AS IT SLOWLY BACKED... Read more
Incident date: Jun 7, 2016
I RECENTLY TEST DROVE A MINI COOPER CLUBMAN S. I DID NOT LIKE THE VEHICLE, AND ONE OF THE REASONS IS THE WAY THE LIGHTING (FRONT AND REAR) IS DESIGNED. THE REAR OF THE CAR HAS VERY LARGE LIGHTS THAT GO ACROSS THE 'BARN DOORS' THAT APPEAR TO BE BRAKE LIGHTS. WHEN I WAS AT THE DEALERSHIP I NOTICED ANOTHER CLUBMAN IN THE PARKING LOT BEING PARKED WASN'T LIGHTING UP THE LARGE LIGHTS AS IT SLOWLY BACKED... Read more
Incident date: Jun 7, 2016
I RECENTLY TEST DROVE A MINI COOPER CLUBMAN S. I DID NOT LIKE THE VEHICLE, AND ONE OF THE REASONS IS THE WAY THE LIGHTING (FRONT AND REAR) IS DESIGNED. THE REAR OF THE CAR HAS VERY LARGE LIGHTS THAT GO ACROSS THE 'BARN DOORS' THAT APPEAR TO BE BRAKE LIGHTS. WHEN I WAS AT THE DEALERSHIP I NOTICED ANOTHER CLUBMAN IN THE PARKING LOT BEING PARKED WASN'T LIGHTING UP THE LARGE LIGHTS AS IT SLOWLY BACKED... Read more
MINI
COOPER COUNTRYMAN
(2012) - FUEL/PROPULSION SYSTEM
Jun 15, 2016
Incident date: Jun 9, 2016
WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR LOST THE ABILITY TO ACCELERATE AND INSTEAD LURCHED AND CHOKED. THE MECHANIC DETERMINED THAT THE THROTTLE BODY BROKE FREE OF ITS HOUSING. LUCKILY I WAS ABLE TO MOVE THE CAR TO AN OFF-RAMP THAT SLOPED DOWNHILL TO GET TO SAFETY.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MINI COOPER. WITHOUT WARNING, THE STEERING WHEEL WAS TIGHT, EXTREMELY DIFFICULT TO TURN, AND SEIZED SEVERAL TIMES. THE CONTACT HAD TO USE EXTREME FORCE TO MANEUVER THE VEHICLE EACH TIME THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS... Read more
Incident date: Jun 8, 2016
AT 55000 MILES STARTED TO HEAR ENGINE RATTLE AND ROUGH RUNNING AT IDLE. TOOK TO DEALER FOR SERVICE AND THEY SAID THE ENGINE HAS MULTIPLE OIL LEAKS, A FAULTY CAMSHAFT ADJUSTMENT SOLENOID AND FAULTY TIMING BELT. THE TIMING BELT HAS CAUSED THE OIL LEAKS AND FAULTY SOLENOID. THIS WILL CAUSE CATASTROPHIC ENGINE FAILURE. MINI WILL NOT COVER EVEN THOUGH THIS HAS BEEN REPORTED AND IS AN OBVIOUS DEFECT.
Incident date: Jun 6, 2016
MY '06 MINI COOPER S WITH ABOUT 87,000 MILES IS LEAKING POWER STEERING FLUID AND HAS BEEN DOING SO FOR THE LAST 3 YEARS OR 20,000 MILES. I'VE BEEN TOLD I NEED TO REPLACE THE ELECTRIC POWER STEERING PUMP. I BELIEVE MINI SHOULD HAVE TO REPAIR/REPLACE THE POWER STEERING PUMP UNIT BECAUSE IS LIKELY A FAILURE SIMILAR TO THE POWER STEERING FAILURE DOCUMENTED AND COVERED BY NHTSA CAMPAIGN NUMBER: 15V660... Read more
Incident date: May 31, 2016
I HAVE ONLY TWO WEEKS WITH MY NEW CAR, AND ABSOLUTELY LOVE IT! HOWEVER, THERE APPEARS TO BE A SAFETY ISSUE WITH THE BRAKE LIGHTS. ON TWO OCCASIONS, TRUCKS HAVE RODE UP ON MY TAIL AND HAD TO ALMOST SLAM THEIR BRAKES BEFORE WINDING UP INSIDE THE TRUNK/BOOT. AT THE TIME, I JUST THOUGHT THESE WERE INATTENTIVE DRIVERS. HOWEVER, I HAD READ ON A FORUM SOMEONE ELSE TOO POINTED OUT A SIMILAR INSTANCE... Read more
MINI
COOPER CONVERTIBLE
(2016) - ELECTRICAL SYSTEM
Jun 5, 2016
Incident date: Jun 1, 2016
THIS IS IN REGARDS TO THE REAR BRAKE LIGHTS ON THE 2016+ MINI COOPER CLUBMAN MODELS. THE DESIGN OF THE REAR BRAKE LIGHTS CAN NOT BE SEEN WHILE FOLLOWING THE VEHICLE AT A CARS LENGTH OF DISTANCE. THE LARGEST TAIL LIGHTS ON THE REAR HATCH OF THE VEHICLE ARE NOT THE ACTUAL BRAKE LIGHTS WHERE YOU ASSUME YOU WOULD SEE BRAKE LIGHTS ILLUMINATE. INSTEAD THEY ARE ON THE BUMPER BELOW THE REAR DOORS. WHEN IN... Read more
MINI
COOPER CONVERTIBLE
(2016) - SERVICE BRAKES
Jun 5, 2016
Incident date: Jun 1, 2016
THIS IS IN REGARDS TO THE REAR BRAKE LIGHTS ON THE 2016+ MINI COOPER CLUBMAN MODELS. THE DESIGN OF THE REAR BRAKE LIGHTS CAN NOT BE SEEN WHILE FOLLOWING THE VEHICLE AT A CARS LENGTH OF DISTANCE. THE LARGEST TAIL LIGHTS ON THE REAR HATCH OF THE VEHICLE ARE NOT THE ACTUAL BRAKE LIGHTS WHERE YOU ASSUME YOU WOULD SEE BRAKE LIGHTS ILLUMINATE. INSTEAD THEY ARE ON THE BUMPER BELOW THE REAR DOORS. WHEN IN... Read more
Incident date: May 27, 2015
CAR WAS TAKEN IN TO DEALER JUST AFTER REPORT OF MINI AIRBAG RECALL OF EARLIER MODELS [INCLUDING 2006]. SINCE CAR WASN'T LISTED ON RECALL LIST BUT I HAD EXPERIENCED SEVERAL MONTHS OF PASSENGER AIRBAG LIGHT PROBLEMS [ FOR NO APPARENT REASON]; I WAS CONCERNED AND ASKED FOR REPAIR. THE PIECE REMOVED AND REPLACED LOOKED LIKE IT HAD MELTED. I WAS TOLD IF MY MODEL WAS EVER RECALLED THEY WOULD REIMBURSE M... Read more
Incident date: Jan 29, 2012
TIMING CHAIN AND TIMING CHAIN TENSIONER BROKEN AND DAMAGED THE ENGINE AT MILE 48544 - 48552
Incident date: Apr 21, 2016
THE POWER STEERING HAS FAILED IN THIS VEHICLE. MINI COOPER HAS A RECALL ON THIS MAKE, MODEL AND YEAR BUT SAYS MY VIN IS NOT INCLUDED. MECHANIC STATED POWER STEERING UNIT NEEDS TO BE REPLACED.
Incident date: May 26, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER STEERING ABILITY WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILUR... Read more
Incident date: Aug 10, 2015
PASSENGER SEAT AIR BAG ALARM IS ON CONSTANTLY. WE WERE TOLD BY MINI DEALER THAT THE PAD THAT CONTROLS THE AIR BAG IS FAULTY, OR CRACKED. THEY ALSO INFORMED US THAT THIS EXACT PROBLEM IS UNDER RECALL FOR MODELS 2005 TO 2008, BUT NOT OUR 2009. WE CONTACTED MINI USA AND THEY SAID THEY DON'T CONTROL RECALLS.
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
May 27, 2016
Incident date: May 24, 2016
MY 2012 MINI COOPER COUNTRYMAN WITH 30,000 MILES IS REQUIRING REPLACEMENT OF THE THERMOSTAT AND WATER PUMP - BOTH OF WHICH WERE RECALLED AND REPLACED ON THE 2011 MINI COOPER COUNTRYMAN. THERE ARE NOT ANY PARTS IN THE UNITED STATES CURRENTLY TO FIX THE CAR. WE WILL BE WITHOUT OUR CAR FOR NEARLY 3 TO 4 WEEKS WHILE WE WAIT FOR THESE PARTS AND WE HAVE BEEN TOLD NOT TO DRIVE OUR CAR ON THE HIGHWAY. ... Read more
Incident date: May 2, 2016
ELECTRO/HYDRAULIC POWER STEERING UNIT FAILURE @ 87,000 MILES . UNIT WILL NOT SHUT OFF UNLESS THE BATTERY CABLE IS DISCONNECTED. MINI USA REFUSES TO COVER THE PART UNDER THE CURRENT RECALL.
Incident date: Mar 20, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED HOWEVER THE FAILURE RECURRED THE NEXT DAY. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. IN ADDITION, THE AIR BAG WARNING INDICATOR IL... Read more
Incident date: Mar 20, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED HOWEVER THE FAILURE RECURRED THE NEXT DAY. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. IN ADDITION, THE AIR BAG WARNING INDICATOR IL... Read more
Incident date: Mar 20, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED HOWEVER THE FAILURE RECURRED THE NEXT DAY. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. IN ADDITION, THE AIR BAG WARNING INDICATOR IL... Read more
Incident date: Mar 20, 2016
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED HOWEVER THE FAILURE RECURRED THE NEXT DAY. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. IN ADDITION, THE AIR BAG WARNING INDICATOR IL... Read more
MINI
COOPER CONVERTIBLE
(2005) - ENGINE
May 22, 2016
Incident date: Apr 9, 2016
TRANSMISSION WENT OUT AT 60K MILES BECAUSE OF THE WAY IT'S MADE IT HAD TO BE COMPLETELY REPLACED. MANY MANY COMPLAINTS ABOUT THIS FAULTY TRANSMISSION. BMW HAS TO PAY FOR IT.
Incident date: May 13, 2016
WHILE DRIVING ON THE STREET WITH MY WIFE THE "PASSENGER AIR BAG OFF" LIGHT CAME ON AND WOULD NOT GO OFF IMMEDIATELY. SINCE THEN IT HAPPENS SPORADICALLY WITHOUT ANY NOTICE. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS THE PASSENGER SEAT AIRBAG SENSOR AND IT WOULD COST $1300 TO REPAIR IT. I KNOW THERE WAS A RECALL FOR THE 2007 COOPER S BUT NOT FOR THE 2007 MINI COOPER. IT SEEMS TO ME THE SAME PAR... Read more
Incident date: May 1, 2016
THERE IS A POWER STEERING PUMP RECALL FOR THIS MODEL (NHTSA CAMPAIGN NUMBER: 15V660000) BUT THE DATE CUTOFF IS FOR CARS PRODUCED BY FEBRUARY OF THE 2005 MODEL YEAR. MY CAR (2005 MINI COOPER S WITH 86,000 MILES) HAS A PRODUCTION DATE OF JUNE 2005 AND IS NOT ELIGIBLE FOR THE RECALL. THE POWER STEERING PUMP HAS FAILED MAKING STEERING DIFFICULT AND MORE ERRATIC. STEERING NOW REQUIRES SUBSTANTIALLY ... Read more
Incident date: May 14, 2016
WHILE TRAVELING NORTH ON US 221 FROM BENT MOUNTAIN, VA TO ROANOKE VA MY HYDRALIC STEERING TOTALLY FAILED. AS I TRAVELLED A SHORT DISTANCE MY BRAKE LIGHT WARNING LIGHTS, ABS LIGHT, OTHER BRAKE SYSTEM LIGHT, BATTERY LIGHT AND AIR BAG WARNING LIGHT CAME ON. I LOOKED AT THE ENGINE TEMPERATURE GUAGE AND THE TEMP WAS NORMAL. I PULLED INTO A PARKING LOT, RAISED THE HOOD, CHECKED THE FLUIDS IN THE ENGINE ... Read more
Incident date: May 14, 2016
WHILE TRAVELING NORTH ON US 221 FROM BENT MOUNTAIN, VA TO ROANOKE VA MY HYDRALIC STEERING TOTALLY FAILED. AS I TRAVELLED A SHORT DISTANCE MY BRAKE LIGHT WARNING LIGHTS, ABS LIGHT, OTHER BRAKE SYSTEM LIGHT, BATTERY LIGHT AND AIR BAG WARNING LIGHT CAME ON. I LOOKED AT THE ENGINE TEMPERATURE GUAGE AND THE TEMP WAS NORMAL. I PULLED INTO A PARKING LOT, RAISED THE HOOD, CHECKED THE FLUIDS IN THE ENGINE ... Read more
Incident date: May 14, 2016
WHILE TRAVELING NORTH ON US 221 FROM BENT MOUNTAIN, VA TO ROANOKE VA MY HYDRALIC STEERING TOTALLY FAILED. AS I TRAVELLED A SHORT DISTANCE MY BRAKE LIGHT WARNING LIGHTS, ABS LIGHT, OTHER BRAKE SYSTEM LIGHT, BATTERY LIGHT AND AIR BAG WARNING LIGHT CAME ON. I LOOKED AT THE ENGINE TEMPERATURE GUAGE AND THE TEMP WAS NORMAL. I PULLED INTO A PARKING LOT, RAISED THE HOOD, CHECKED THE FLUIDS IN THE ENGINE ... Read more
Incident date: May 13, 2016
I DROVE AN AUTOMATIC 2013 CERTIFIED MINI COOPER OFF THE LOT WITH 33K PRIOR MILES. AFTER LESS THAN A WEEK, AND AFTER ONLY DRIVING A TOTAL OF 254 MILES, THE ACCELERATOR FAILED IN THE MIDDLE OF AN INTERSECTION. I DID NOT LOOSE ALL POWER, THE GAS PEDAL JUST QUIT RESPONDING WHILE I WAS DRIVING. ALL OTHER SYSTEMS IN THE CAR SEEMED FULLY RESPONSIVE/OPERATIONAL WITH EXCEPTION TO THE ACCELERATOR. THE ENGIN... Read more
Incident date: May 13, 2016
I DROVE AN AUTOMATIC 2013 CERTIFIED MINI COOPER OFF THE LOT WITH 33K PRIOR MILES. AFTER LESS THAN A WEEK, AND AFTER ONLY DRIVING A TOTAL OF 254 MILES, THE ACCELERATOR FAILED IN THE MIDDLE OF AN INTERSECTION. I DID NOT LOOSE ALL POWER, THE GAS PEDAL JUST QUIT RESPONDING WHILE I WAS DRIVING. ALL OTHER SYSTEMS IN THE CAR SEEMED FULLY RESPONSIVE/OPERATIONAL WITH EXCEPTION TO THE ACCELERATOR. THE ENGIN... Read more
Incident date: May 13, 2016
I DROVE AN AUTOMATIC 2013 CERTIFIED MINI COOPER OFF THE LOT WITH 33K PRIOR MILES. AFTER LESS THAN A WEEK, AND AFTER ONLY DRIVING A TOTAL OF 254 MILES, THE ACCELERATOR FAILED IN THE MIDDLE OF AN INTERSECTION. I DID NOT LOOSE ALL POWER, THE GAS PEDAL JUST QUIT RESPONDING WHILE I WAS DRIVING. ALL OTHER SYSTEMS IN THE CAR SEEMED FULLY RESPONSIVE/OPERATIONAL WITH EXCEPTION TO THE ACCELERATOR. THE ENGIN... Read more
Incident date: Apr 28, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR... Read more
Incident date: Apr 28, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR... Read more
Incident date: Apr 28, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR... Read more
MINI
COOPER S COUNTRYMAN
(2011) - AIR BAGS
May 15, 2016
Incident date: May 14, 2016
PASSENGER AIRBAG SENSOR ENABLES AIRBAG WHEN EXTREMELY LIGHT ITEMS ARE PLACED IN THE SEAT SUCH AS A CELL PHONE. CAR COULD DEPLOY AIRBAG WITH SMALL OCCUPANT IN SEAT.