Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Sep 21, 2016
FAULTY FRONT PASSENGER SEAT WEIGHT SENSOR FOR AIRBAG. WEIGHT SENSOR FAILS TO DISTINGUISH WHEN SOMEONE IS OR IS NOT IN THE SEAT, CAUSING THE AIRBAG FOR THE FRONT PASSENGER CONSTANTLY READ "PASSENGER AIR BAG OFF."
Incident date: Sep 21, 2016
FAULTY FRONT PASSENGER SEAT WEIGHT SENSOR FOR AIRBAG. WEIGHT SENSOR FAILS TO DISTINGUISH WHEN SOMEONE IS OR IS NOT IN THE SEAT, CAUSING THE AIRBAG FOR THE FRONT PASSENGER CONSTANTLY READ "PASSENGER AIR BAG OFF."
Incident date: Aug 28, 2016
ON 8-28-16 THE TIMING CHAIN FAILED ON THE ENGINE OF MY 2009 MINI COOPER S, WHICH LEAD TO CATASTROPHIC ENGINE FAILURE, REQUIRING THE ENGINE TO BE REPLACED. AT THE TIME OF FAILURE I WAS DRIVING AT FULL SPEED ON THE HIGHWAY. THERE WAS SUDDEN POWER LOSS AND I HAD TO AVERT TRAFFIC TO SAFELY PULL OVER. DURING POWER LOSS THERE WAS LOTS OF SMOKE POURING OUT OF THE CAR. TIMING CHAIN FAILURES ARE A KNOWN IS... Read more
Incident date: Sep 11, 2016
TURBO OIL LINE LEAKS AND DRIPS ON TURBO MANIFOLD CAUSING BURNING OIL SMELL AND SMOKE. THE ENGINE CAUGHT A SMALL FIRE, LUCKY I WAS PARKED ON SIDE OF A HIGHWAY ROAD UP IN THE MOUNTAINS. (NO FIRE STATIONS OR VERY LITTLE TRAFFIC) I SMELT SOMETHING BURNING UNDER TO HOOD WHEN IT HAPPENED AND CAUGHT THE FLAMES IN TIME TO EXTINGUISH THE FIRE. 2 SEATTLE AREA MINI DEALERS STATE THAT THIS IS A PROBLEM WIT... Read more
Fire
Incident date: May 30, 2016
2013 MINI COOPER PACEMAN BASE AUTO. 05/30/2016- WE EXPERIENCE INSTANCES WHERE VEHICLE CONTINUES TO ACCELERATE MAINTAINING SPEED AFTER RELEASING GAS PEDAL WHILE VEHICLE IS IN MOTION ON CITY STREET, HIGHWAY, CITY STREET GOING DOWNHILL. DURATION OF THE PERIOD OF CONTINUED ACCELERATION MAINTAINING SPEED TYPICALLY LAST 1 TO 3 SECONDS. WE NOTED THAT THE OCCURRENCE OF THESE INSTANCES BEGAN RECENTLY AFTE... Read more
Incident date: Mar 25, 2016
THE PASSENGER AIRBAG SENSOR HAS BEEN ON SINCE THE DATE POSTED. IT WOULD RESOLVE ON ITS OWN SOMETIMES BUT NOT IT NEVER TURNS OFF, HINDERING MY ABILITY TO SEE THE SPEEDOMETER. I HAVE NOT SHELLED OUT THE THOUSANDS TO GET IT FIXED BECAUSE I AM HOPING BMW WILL RECALL FOR THIS APPARENTLY COMMON PROBLEM
Incident date: Jan 18, 2016
MY 2009 MINI COOPER HARDTOP WITH 6 SPEED MANUAL TRANSMISSION CONSUMES ONE QUART OF ENGINE OIL PER 1000 MILES. THIS IS TRULY UNACCEPTABLE. IT IS AN ONGOING PROBLEM AND EXPENSE THAT IS VERY ANNOYING. NOT TO MENTION THE SAFETY SIDE OF IT AND THE POSSIBILITY OF BURNING OUT THE ENGINE. BMW/MINI NEEDS TO TAKE RESPONSIBILITY AND REBUILD AND REPAIR THE ENGINE TO CORRECT THIS VERY IMPORTANT PROBLEM.
Incident date: Sep 9, 2016
FUEL SMELL STARTED TO GET STRONGER IN THE CABIN AND OUTSIDE OF THE VEHICLE, BUT DID NOT SEE ANY LEAKS ON THE FLOOR TILL TODAY. I ALSO NOTICE THE GREEN TEMPERATURE NOTIFICATION COME ON TODAY. I HAD MY OIL CHANGED AT THE BMW/MINI DEALER IN ONTARIO LAST MONTH.
Incident date: Sep 9, 2016
FUEL SMELL STARTED TO GET STRONGER IN THE CABIN AND OUTSIDE OF THE VEHICLE, BUT DID NOT SEE ANY LEAKS ON THE FLOOR TILL TODAY. I ALSO NOTICE THE GREEN TEMPERATURE NOTIFICATION COME ON TODAY. I HAD MY OIL CHANGED AT THE BMW/MINI DEALER IN ONTARIO LAST MONTH.
Incident date: Aug 6, 2016
CAR STARTED OF FIRE AS I WAS DRIVING ON THE INTERSTATE. FIRE STARTED IN THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE BRAKES FAILED AS I WAS TRYING TO STOP THE CAR. HAD TO PULL THE E-BRAKE TO STOP AND BY THIS TIME THE CAR WAS ENGULFED IN FLAMES. PASSENGER HAD TO CRAWL OUT THE DRIVERS SIDE BECAUSE OF THE FLAMES ON THAT SIDE. LUCK TO HAVE GOTTEN OUT AS THE CAR WAS COMPLETELY DESTROYED IN 10 MINS
Fire
Incident date: Aug 6, 2016
CAR STARTED OF FIRE AS I WAS DRIVING ON THE INTERSTATE. FIRE STARTED IN THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE BRAKES FAILED AS I WAS TRYING TO STOP THE CAR. HAD TO PULL THE E-BRAKE TO STOP AND BY THIS TIME THE CAR WAS ENGULFED IN FLAMES. PASSENGER HAD TO CRAWL OUT THE DRIVERS SIDE BECAUSE OF THE FLAMES ON THAT SIDE. LUCK TO HAVE GOTTEN OUT AS THE CAR WAS COMPLETELY DESTROYED IN 10 MINS
Fire
Incident date: Aug 6, 2016
CAR STARTED OF FIRE AS I WAS DRIVING ON THE INTERSTATE. FIRE STARTED IN THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE BRAKES FAILED AS I WAS TRYING TO STOP THE CAR. HAD TO PULL THE E-BRAKE TO STOP AND BY THIS TIME THE CAR WAS ENGULFED IN FLAMES. PASSENGER HAD TO CRAWL OUT THE DRIVERS SIDE BECAUSE OF THE FLAMES ON THAT SIDE. LUCK TO HAVE GOTTEN OUT AS THE CAR WAS COMPLETELY DESTROYED IN 10 MINS
Fire
Incident date: Aug 24, 2016
ELECTRO-HYDRAULIC POWER STEERING SYSTEM RECALL. MINI COMPANY AND DEALERSHIP REFUSE TO TOW OUR CAR FOR REPAIR. WE RECENTLY EXPERIENCED THIS ISSUE OF STEERING "FREEZING UP" - SEVERELY LIMITED, ON THE HIGHWAY, WHICH WAS SCARY AND DID NOT FEEL SAFE. ALL DEALERSHIPS REQUIRE DRIVING ON THE HIGHWAY FROM OUR HOME. DEALERSHIP STATED THAT IT WAS SAFE TO DRIVE, BUT I DO NOT AGREE, HAVING EXPERIENCED THE ... Read more
Incident date: Sep 1, 2015
THE PASSENGER AIRBAG LIGHT IS LIT AND CANNOT BE TURNED OFF, THIS IS THE SAME ISSUE OTHERS HAVE HAD. ALSO THE SAME PROBLEM THAT HAS HAPPENED TO THE CONVIRTIBLE 2007 MINIS THAT HAVE A OPEN RECALL TO GET THE SENSOR FIXED.
Incident date: Aug 1, 2016
TAKATA RECALL...AIR BAG PASSENGER SIDE WARNING LIGHT IS ON. LOCAL DEALER WANTS $140 TO "LOOK" TO SEE WHAT THE PROBLEM IS AND $800. TO FIX IT. CAN'T AFFORD THIS. WHY CAN'T WE GET HELP FROM DEALER/MGR?.
Incident date: Aug 31, 2016
THE ELECTRO-HYDRAULIC POWER STEERING SYSTEM EXPERIENCES TEMPORARY LOSS OF ASSISTANCE WHEN VEHICLE IS STARTING UP AND IT IS NEARLY IMPOSSIBLE TO MANEUVER THE CAR TO PULL OUT OF A PARKING SPACE. HOWEVER, THE POWER STEERING RETURNS TO NORMAL AS SOON AS YOU BEGIN STREET OR HIGHWAY DRIVING. I TOOK MY CAR TO A MINI DEALERSHIP AND THEY STATED THAT MY PARTICULAR STEERING PUMP ISN'T COVERED IN THE WARRANTY... Read more
Incident date: Aug 12, 2016
THE POWER STEERING GOES IN AND OUT. SOMETIMES IT STEERS PROPERLY AND SOMETIMES IT IS LIKE TURNING A TRUCK. HAPPENS BOTH WHILE STATIONARY AND WHEN MOVING.
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC DIAGNOSIS. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE ... Read more
Incident date: Apr 10, 2014
STARTING AROUND 65,000 MILES PASSENGER AIRBAG SENSOR APPEARED ON THE DASHBOARD WHEN CAR WOULD BE TURNED ON AND WOULD REMAIN ON WHILE DRIVING EVEN THOUGH NO ONE WAS IN THE PASSENGER SEAT. HAD IT CHECKED BY LOCAL MINI WORKSHOP AND THEY SAID IT WAS DUE TO THE DEFECTIVE PASSENGER AIRBAG MAT IN 2001-2008 MODELS. THEY LOOKED UP MY CAR FOR RECALL USING MY VIN AND MY CAR WAS NOT INCLUDED, THOUGH THE 2008 ... Read more
Incident date: Jul 11, 2016
PASSENGER SEATBELT ELEMENT SENSOR MALFUNCTIONED. WE HAD TO REPLACE THE ENTIRE PASSENGER SEAT CUSHION WITH NEW SENSOR FOR A COST OF $1843.00. A 2012 VEHICLE SHOULD NOR REQUIRE A NEW SEAT THROUGH ORDINARY USE. NOTE:MINI SEATBELT SENSOR IS MOLDED INTO THE CUSHION REQUIRING A NEW CUSHION AND NOT JUST REPLACING THE SENSOR RESULTING IN THE HIGH COST TO THE CONSUMER.
Incident date: Aug 19, 2016
CAR MALFUNCTIONED TO INCLUDE, HIGH BEAMS, BLINKERS AND WINDOW MECHANISMS. MINI SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE.
Incident date: Aug 19, 2016
CAR MALFUNCTIONED TO INCLUDE, HIGH BEAMS, BLINKERS AND WINDOW MECHANISMS. MINI SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE.
MINI
COOPER CLUBMAN
(2011) - AIR BAGS
Aug 25, 2016
Incident date: Jan 1, 2015
THE FRONT PASSENGER SEAT OCCUPANT DETECTION SYSTEM DISABLED. IT DISABLES THE AIRBAG SYSTEM. THIS IS A SAFETY ISSUE THAT HAS PLAGUED EARLIER MODELS.
Incident date: Aug 20, 2016
WE ARE A SECOND OWNER OF THIS MINI COOPER HAD IT ABOUT A YEAR. TURN THE CAR ON AND HEAR A RATTLE IN MOTOR. WORSE WHEN IT'S COLD. TOOK IT IN TO BE CHECKED IT THE TIMING TENSIONER. APPARENTLY THERE HAS BEEN AN ISSUE WITH THIS FOR SOMETIME. REPAIR COST IS AROUND $2000. CAR ONLY HAS 76,000 MILES THIS PART SHOULD BE PROVIDED UNDER WARRANTY. BUT WHEN IT BREAKS IT AFFECTS THE MOTOR AS WELL BECAUSE IT IS... Read more
MINI
COOPER COUNTRYMAN
(2011) - UNKNOWN OR OTHER
Aug 23, 2016
Incident date: Jul 20, 2016
ON JULY 20, 2016 WHEN WE QUESTIONED REPAIR COSTS COVERED BY OUR 2011 MINI MAINTENANCE PROGRAM UPGRADE AGREEMENT, THE SHARPE COLLECTION MINI DEALERSHIP IN GRAND RAPIDS MICHIGAN WAS UNABLE TO PROVIDE A PAPER COPY OF THE AGREEMENT. NOR DID THEY SUBSEQUENTLY EMAIL IT TO US AS REQUESTED. IN ADDITION, WE REQUESTED THE SAME DOCUMENTATION ON THE MINI USA WEBSITE AT MINIUSA.COM AND IT WAS NOT FORTHCOMING A... Read more
MINI
COOPER COUNTRYMAN
(2011) - FUEL/PROPULSION SYSTEM
Aug 23, 2016
Incident date: Jun 16, 2016
A JUNE 2016 LEAK IN THE OIL PUMP SOLENOID VALVE RESULTED IN REQUIRED REPLACEMENT OF THE DME (INCLUDING PROGRAMMING) AND THE ENGINE HARNESS. THIS ISSUE PRESENTED A SAFETY PROBLEM BECAUSE IT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AND RESULTED IN EXTREME SLUGGISHNESS OF THE ACCELERATOR. SAFECAR.GOV IDENTIFIED MINI SERVICE INFORMATION BULLETINS THAT ADDRESS THE LEAK FROM THE SOLENOID AS EARLY AS ... Read more
MINI
COOPER COUNTRYMAN
(2011) - ELECTRICAL SYSTEM
Aug 23, 2016
Incident date: Jun 16, 2016
A JUNE 2016 LEAK IN THE OIL PUMP SOLENOID VALVE RESULTED IN REQUIRED REPLACEMENT OF THE DME (INCLUDING PROGRAMMING) AND THE ENGINE HARNESS. THIS ISSUE PRESENTED A SAFETY PROBLEM BECAUSE IT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AND RESULTED IN EXTREME SLUGGISHNESS OF THE ACCELERATOR. SAFECAR.GOV IDENTIFIED MINI SERVICE INFORMATION BULLETINS THAT ADDRESS THE LEAK FROM THE SOLENOID AS EARLY AS ... Read more
Incident date: Sep 17, 2015
TAKATA RECALL?? THE SEAT OCCUPANCY SENSOR MALFUNCTIONS - 3 WARNING LIGHTS - ALWAYS ON. TOOK MINI INTO DEALERSHIP FOR THIS PROBLEM ON 9/17/15. THEY DIAGNOSED: J# 1 511MZOTHERDIAG GENERAL DIAGNOSIS VEHICLE NEEDS RIGHT SEAT WEIGHT SENSOR REPLACED. PART NEEDS TO BE ORDERED - $1493.47 PART COST - CUSTOMER ADVISED. NEITHER BMW/MINI CORPORATE OR THE DEALERSHIP CAN SAY WHEN THE REP... Read more
Incident date: Aug 5, 2016
CHECK ENGINE LIGHT-- COOLENT THERMOSTAT STICKING PER ALLDATA SHOWS THERMOSTAT HOUSING W/THERMOSTAT, SENSOR ETC, SHOWS RECALL FOR THESE PARTS UPDATED.
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2010 MINI COOPER S. UPON INSPECTING THE VEHICLE, A TECHNICIAN HEARD AN ABNORMAL NOISE AND STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Incident date: Aug 16, 2016
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING 15 MPH OUT OF A PARKING LOT, THE VEHICLE MADE A LEFT TURN AND THE GEAR SHIFTER FAILED. IN ADDITION, THE GEAR SHIFTER CABLE DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V201000 (POWER TRAIN). THE MANUFACTUR... Read more
Incident date: Aug 9, 2016
TL* THE CONTACT OWNED A 2013 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH ON A HILL, THE DRIVER DROVE DOWN A SMALL EMBANKMENT, CRASHED INTO A BARBED WIRE FENCE, DROVE INTO A PASTURE, AND CRASHED INTO A TREE. THE TREE FELL ON TOP OF THE VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MULTIPLE INJURIES TO THE LEFT SIDE OF THE BODY AND BRAIN INJURIES, WHICH REQUIRED MEDICAL ATTEN... Read more
Crash
1 injured
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE'S BATTERY WAS LOCATED IN FRONT OF THE FIREWALL ABOVE THE GEAR BOX. THE BATTERY ACID LEAKED ONTO TWO SHIFTER CABLE LINKAGES, WHICH CAUSED THEM TO MELT UNEXPECTEDLY. THE VEHICLE WOULD NOT SHIFT GEARS. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ONE OTHER TIME. THE VEHICLE WAS REPAIRED SIX MONTHS AGO BECAUSE OF TH... Read more
MINI
COOPER S CLUBMAN
(2011) - ELECTRICAL SYSTEM
Aug 14, 2016
Incident date: Jul 24, 2016
I'VE HAD MY 2011 MINI CLUBMAN S FOR THREE YEARS NOW AND HAD SPENT THOUSANDS OF DOLLARS ALREADY. I'VE REPLACED THE WATER PUMP, DSC LIGHTS, AND OTHER THINGS. THE INDICATOR LIGHTS SEEM TO COME ON ALL THE TIME AND THE MECHANICS DON'T ALWAYS HAVE THE IDEA ON WHAT'S CAUSING THESE PROBLEMS.
MINI
COOPER S CLUBMAN
(2011) - ELECTRONIC STABILITY CONTROL (ESC)
Aug 14, 2016
Incident date: Jul 24, 2016
I'VE HAD MY 2011 MINI CLUBMAN S FOR THREE YEARS NOW AND HAD SPENT THOUSANDS OF DOLLARS ALREADY. I'VE REPLACED THE WATER PUMP, DSC LIGHTS, AND OTHER THINGS. THE INDICATOR LIGHTS SEEM TO COME ON ALL THE TIME AND THE MECHANICS DON'T ALWAYS HAVE THE IDEA ON WHAT'S CAUSING THESE PROBLEMS.
MINI
COOPER S CLUBMAN
(2011) - AIR BAGS
Aug 14, 2016
Incident date: Jul 24, 2016
I'VE HAD MY 2011 MINI CLUBMAN S FOR THREE YEARS NOW AND HAD SPENT THOUSANDS OF DOLLARS ALREADY. I'VE REPLACED THE WATER PUMP, DSC LIGHTS, AND OTHER THINGS. THE INDICATOR LIGHTS SEEM TO COME ON ALL THE TIME AND THE MECHANICS DON'T ALWAYS HAVE THE IDEA ON WHAT'S CAUSING THESE PROBLEMS.
Incident date: Aug 9, 2016
TENSIONER BROKE CAUSING TIMING CHAIN SHEARED THE CAMSHAFT GEAR AND DESTROYED ENGINE...HAD CAR 7 MONTHS...BOUGHT USED AT TOYOTA OF NICHOLASVILLE IN NICHOLASVILLE KY
MINI
COOPER S CONVERTIBLE
(2009) - SEATS
Aug 11, 2016
Incident date: Aug 1, 2016
I RECENTLY PURCHASED THIS VEHICLE. IT CURRENTLY HAS THE AIR BAG PASSENGER SEAT ON AND IT STATES THAT THE AIRBAG IS OFF. I WENT TO THE DEALER AND THEY STATED THAT THIS WAS A MAYOR RECALL TO OVER 100,000 MINI COOPERS BUT MINE WAS NOT ONE OF THEM. THIS IS A HUGE SAFETY ISSUE SINCE THE SEAT SENSOR IS NOT WORKING PROPERLY AND THIS THEREFORE DOES NOT ACTIVATE THE AIRBAG. IF THERE WERE AN ACCIDENT THE P... Read more
MINI
COOPER S CONVERTIBLE
(2009) - AIR BAGS
Aug 11, 2016
Incident date: Aug 1, 2016
I RECENTLY PURCHASED THIS VEHICLE. IT CURRENTLY HAS THE AIR BAG PASSENGER SEAT ON AND IT STATES THAT THE AIRBAG IS OFF. I WENT TO THE DEALER AND THEY STATED THAT THIS WAS A MAYOR RECALL TO OVER 100,000 MINI COOPERS BUT MINE WAS NOT ONE OF THEM. THIS IS A HUGE SAFETY ISSUE SINCE THE SEAT SENSOR IS NOT WORKING PROPERLY AND THIS THEREFORE DOES NOT ACTIVATE THE AIRBAG. IF THERE WERE AN ACCIDENT THE P... Read more
Incident date: Apr 4, 2016
TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MALFUNCTIONED AND/OR WAS FAULTY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Incident date: Jul 21, 2016
TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE FAILURE MILEAGE WAS 39,00... Read more
Incident date: Aug 5, 2016
I DONT OWN A 2017 MINI CLUBMAN, BUT WAS DRIVING BEHIND ONE ON THE INTERSTATE. I ENDED UP ALMOST REAR ENDING THE CLUBMAN WHEN TRAFFIC CAME TO A SUDDEN STOP BECAUSE THE BRAKE LIGHTS ARE THE SMALL LIGHTS ON THE BUMPER THAT CAN BE EASILY CONFUSED AS REAR FOG LIGHTS/REFLECTORS INSTEAD OF THE BIG RED LIGHTS ON THE REAR DOORS. THANKFULLY NOTHING HAPPENED AS THE FORWARD COLLISION SYSTEMS IN MY VEHICLE KIC... Read more
Incident date: Jun 4, 2013
OCCUPANCY AIR BAG LIGHT STAYS ON REPLACEMENT 2 TIMES NOW ON AGAIN HIT A BUMP IT COULD AT TIMES GO OFF. REPLACED THE WATER PUMP AND OIL PUMP NOT EVEN AT 60,000 MILES
Incident date: Jun 4, 2013
OCCUPANCY AIR BAG LIGHT STAYS ON REPLACEMENT 2 TIMES NOW ON AGAIN HIT A BUMP IT COULD AT TIMES GO OFF. REPLACED THE WATER PUMP AND OIL PUMP NOT EVEN AT 60,000 MILES
Incident date: Jun 27, 2016
PASSENGER SIDE AIRBAG WARNING LIGHT KEEPS COMING ON WHETHER A PASSENGER IS SEATED OR NOT IN FRONT SEAT. IT ORIGINALLY WENT ON AND OFF AT SPORADIC TIMES AND MIMI TOLD ME THAT I SHOULD NOT PLACE ANYTHING ON PASSENGERS SEAT LIKE MY HANDBAG AS IT WILL ASSUME A PASSENGER IS SITTING IN THE SEAT. THE LATER PART OF JUNE 2016, IT CAME ON AND STAYED ON CONTINUOUSLY. CURRENTLY, HAVE AN OUTSTANDING REPAIR OR... Read more
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Aug 5, 2016
Incident date: Jun 5, 2016
TIMING CHAIN JUMPED OFF OF DEAD CENTER. HAD TO REPLACE TIMING CHAIR TO NEW UPGRADED ASSEMBLY. COST WAS AROUND $1200.00. UPSET BECAUSE THIS HAS BEEN HAPPENING TO A LOT OF MINI COOPERS. SHOULD HAVE SOME KIND OF RECALL TO CONSUMERS. BMW KNOWS ABOUT THIS.WAS DRIVING HOME FROM OUT OF STATE.
Incident date: Apr 5, 2016
SRS COMPUTER AND SENSORS ARE FAILING. NO ACCIDENT, NO FLOODING JUST FAILING SENSORS AND COMPUTER. MINI CLAIMS THIS IS A "MAINTENANCE" ITEM, YET THERE IS NO DOCUMENTED MAINTENANCE PROTOCOL FOR THESE ITEMS. VEHICLE HAS LESS THAN 100K MILES AND AIR BAG SYSTEM COMPONENTS ARE FAILING. HENCE WE DON'T KNOW IF THE SYSTEM WILL WORK OR NOT AND THE VEHICLE WILL NOT PASS OUR STATE INSPECTION.
Incident date: Apr 5, 2016
SRS COMPUTER AND SENSORS ARE FAILING. NO ACCIDENT, NO FLOODING JUST FAILING SENSORS AND COMPUTER. MINI CLAIMS THIS IS A "MAINTENANCE" ITEM, YET THERE IS NO DOCUMENTED MAINTENANCE PROTOCOL FOR THESE ITEMS. VEHICLE HAS LESS THAN 100K MILES AND AIR BAG SYSTEM COMPONENTS ARE FAILING. HENCE WE DON'T KNOW IF THE SYSTEM WILL WORK OR NOT AND THE VEHICLE WILL NOT PASS OUR STATE INSPECTION.
Incident date: Nov 3, 2015
MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBA... Read more