Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER CONVERTIBLE
(2016) - POWER TRAIN
Jun 7, 2017
Incident date: Jun 5, 2017
DRIVETRAIN MALFUNCTION LIGHT FLASHES FOR A FEW SECONDS AND THEN GOES AWAY. DRIVING ON I-85 S JUNE 5, 2017 WARNING APPEARED FOR A FEW SECONDS THEN DISAPPEARED.
Incident date: Jun 4, 2017
TL* THE CONTACT OWNED A 2011 MINI COOPER S. THE CONTACT SMELLED A BURNING ODOR AND NOTICED WHITE SMOKE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING 45 MPH. THE CONTACT EXITED THE VEHICLE AND IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURE... Read more
Fire
MINI
COOPER CLUBMAN
(2008) - ENGINE
Jun 2, 2017
Incident date: Mar 10, 2017
WHILE DRIVING ON A CITY STREET, I WAS STOPPED IN TRAFFIC. I PULLED OFF IN FIRST GEAR AND THE CAR DIED. SEVERAL OTHER DRIVERS HELPED ME PUSH MY CAR TO A SAFE LOT.I THEN HAD THE CAR CHECKED OUT TO FIND THE TIMING CHAIN BROKE AND RUINED THE ENGINE. I BOUGHT THE CAR THROUGH CAR MAX WITH THEIR PRE OWNED, PRE CERTIFIED PROGRAM. MY CAR NOW HAS 80,000 MILES AS IT HAS SINCE MARCH 10TH 2017. I'M STILL MAKIN... Read more
MINI
COOPER CLUBMAN S
(2008) - AIR BAGS
May 23, 2017
Incident date: May 9, 2017
AIRBAGS DID NOT DEPLOY IN ACCIDENT AT 40MPH DUE TO SENSOR FAILURE. DECELERATION WAS EXTREME ENOUGH TO FRACTURE MY BACK AND CAUSE CHEST INJURIES FROM STRIKING STEERING WHEEL. MINI COOPER REARENDED A SUBURBAN TRUCK THAT WAS STOPPED AT INTERSECTION CAUSING ENGINE TO BREAK LOOSE FROM MOUNTS AND HOOD TO CRUMPLE. SENSORS FOR AIRBAGS SHOULD HAVE DEPLOYED AT THE SPEED AND IMPACT.
Crash
1 injured
Incident date: Apr 24, 2017
CAR WENT INTO LIMP GEAR MODE ON FREEWAY, HIGH RPM AT 40 MPH. VEHICLE SHIPPED TO MINI DEALER 05/09/17 SAYING THERE WAS A TRANSMISSION ERROR CODE. DEALER SAID THEY TESTED VEHICLE AND IT WASN'T THE TRANSMISSION IT NEEDED A WATER PUMP AND CYLINDER NEED VALVE COVER. 67,117 MILES ON ODOMETER. ALSO FRONT CV AXLE BOOT LEAKING. HAD REPAIRS DONE ($1692.58) AFTER DISCOUNT. AT TIME OF PICKUP, DEALER ASKED TO ... Read more
Incident date: Apr 24, 2017
CAR WENT INTO LIMP GEAR MODE ON FREEWAY, HIGH RPM AT 40 MPH. VEHICLE SHIPPED TO MINI DEALER 05/09/17 SAYING THERE WAS A TRANSMISSION ERROR CODE. DEALER SAID THEY TESTED VEHICLE AND IT WASN'T THE TRANSMISSION IT NEEDED A WATER PUMP AND CYLINDER NEED VALVE COVER. 67,117 MILES ON ODOMETER. ALSO FRONT CV AXLE BOOT LEAKING. HAD REPAIRS DONE ($1692.58) AFTER DISCOUNT. AT TIME OF PICKUP, DEALER ASKED TO ... Read more
Incident date: May 15, 2017
I PURCHASED A BRAND NEW MINI COOPER S IN 2009 W/ STANDARD 3 YEARS OF FACTORY MAINTENANCE AND I LATER ADDED ON AN EXTENDED WARRANTY A FEW YEARS LATER. 2014 I ENTERED INTO A 3 YEAR LEASE ON A BMW. ASIDE FROM MAINTENANCE, THE MINI WAS MOSTLY GARAGED EXCEPT FOR MAINTENANCE UNTIL TH AFTER A MONTH OF DRIVING IT, I HEARD A TICKING SOUND THAT MADE ME THINK IT NEEDED OIL ADDED, DESPITE HAVING ONE ABOUT... Read more
Incident date: May 15, 2017
I PURCHASED A BRAND NEW MINI COOPER S IN 2009 W/ STANDARD 3 YEARS OF FACTORY MAINTENANCE AND I LATER ADDED ON AN EXTENDED WARRANTY A FEW YEARS LATER. 2014 I ENTERED INTO A 3 YEAR LEASE ON A BMW. ASIDE FROM MAINTENANCE, THE MINI WAS MOSTLY GARAGED EXCEPT FOR MAINTENANCE UNTIL TH AFTER A MONTH OF DRIVING IT, I HEARD A TICKING SOUND THAT MADE ME THINK IT NEEDED OIL ADDED, DESPITE HAVING ONE ABOUT... Read more
Incident date: May 15, 2017
I PURCHASED A BRAND NEW MINI COOPER S IN 2009 W/ STANDARD 3 YEARS OF FACTORY MAINTENANCE AND I LATER ADDED ON AN EXTENDED WARRANTY A FEW YEARS LATER. 2014 I ENTERED INTO A 3 YEAR LEASE ON A BMW. ASIDE FROM MAINTENANCE, THE MINI WAS MOSTLY GARAGED EXCEPT FOR MAINTENANCE UNTIL TH AFTER A MONTH OF DRIVING IT, I HEARD A TICKING SOUND THAT MADE ME THINK IT NEEDED OIL ADDED, DESPITE HAVING ONE ABOUT... Read more
MINI
COOPER S CLUBMAN
(2011) - SEATS
May 17, 2017
Incident date: May 15, 2017
MY MINI COOPER WAS REAR ENDED, AND I WAS PUSHED INTO ANOTHER VEHICLE VIOLENTLY. NOT A SINGLE AIRBAG DEPLOYED, MY SEAT FULLY RECLINED DURING THE IMPACT, AND MY HEAD REST BROKE OUT OF ITS BASE. DUE TO THE SEVERITY OF THE IMPACT, AIRBAGS SHOULD HAVE DEPLOYED.
Crash
1 injured
MINI
COOPER S CLUBMAN
(2011) - AIR BAGS
May 17, 2017
Incident date: May 15, 2017
MY MINI COOPER WAS REAR ENDED, AND I WAS PUSHED INTO ANOTHER VEHICLE VIOLENTLY. NOT A SINGLE AIRBAG DEPLOYED, MY SEAT FULLY RECLINED DURING THE IMPACT, AND MY HEAD REST BROKE OUT OF ITS BASE. DUE TO THE SEVERITY OF THE IMPACT, AIRBAGS SHOULD HAVE DEPLOYED.
Crash
1 injured
MINI
COOPER S US
(2009) - ENGINE
May 17, 2017
Incident date: May 10, 2017
TL* THE CONTACT OWNS A 2009 MINI COOPER S US. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT STATED THAT THEY EXTENDED THE WARRANTY ON THE VEHICLE. THE FAILURE MILEAGE... Read more
Incident date: Apr 6, 2017
HALF ENGINE LIGHT COME ON DURING DRIVING WHILE CHANGE LANE ON THE FREEWAY, AND GOING UP HELL. NOT LOSING POWER TURBO WORKING FINE. DEALER REPLACE VACUUM PUMP BUT NOT FIX THE PROBLEM. HALF ENGINE LIGHT COME OFF WHEN YOU DRIVE FROM PARK WHILE PRESSING THE GAS PEDAL INCREASING RPM TO 15OO, ON THE FREEWAY OR UP ON THE HELL THE HALF LIGHT COME BACK ON. DEALER CAN NOT DIAGNOSE THE PROBLEM.
Incident date: Apr 6, 2017
HALF ENGINE LIGHT COME ON DURING DRIVING WHILE CHANGE LANE ON THE FREEWAY, AND GOING UP HELL. NOT LOSING POWER TURBO WORKING FINE. DEALER REPLACE VACUUM PUMP BUT NOT FIX THE PROBLEM. HALF ENGINE LIGHT COME OFF WHEN YOU DRIVE FROM PARK WHILE PRESSING THE GAS PEDAL INCREASING RPM TO 15OO, ON THE FREEWAY OR UP ON THE HELL THE HALF LIGHT COME BACK ON. DEALER CAN NOT DIAGNOSE THE PROBLEM.
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
May 15, 2017
Incident date: May 1, 2013
PASSENGER AIRBAG LIGHT HAS BEEN ON SINCE 2013. MECHANICS TELL ME THAT IT IS A WEIGHT-SENSING MAT ON THE SEAT. MINI RECALLED 2005 MINI'S BUT THIS ONE IS NOT INCLUDED IN THE RECALL. THIS IS A VERY COMMON PROBLEM WITH THIS YEAR FOR THIS CAR.
Incident date: Oct 7, 2016
I PURCHASED THIS MINI COOPER S ON MARCH 16, 2016 AND IT HAD 47,282 MILES ON IT. I ALSO BOUGHT A LIMITED 90 DAY WARRANTY OFFERED BY BUDDY'S AUTO SALES OF SPRINGFIELD, MO. I TRAILERED THE CAR TO PHOENIX WHERE MY SON WAS TO ATTEND A MOTORCYCLE MECHANIC SCHOOL IN OCTOBER. ON OCTOBER 07, 2016 WE UNLOADED IT FROM THE TRAILER AND PARKED IT AT A HOTEL. THE NEXT MORNING MY SON (A CERTIFIED MECHANIC) WENT O... Read more
Fire
Incident date: May 31, 2016
SEAT BELT ON DRIVER SIDE OF THE CONVERTIBLE WAS ROLLING UP ON ONE SIDE AND NOT PROVIDING ADEQUATE SAFE RESTRAINT. WAS TOLD BY DEALERSHIP THAT I WAS PULLING THE SEAT BELT OUT WITH MY LEFT HAND AND SITTING TOO CLOSE AND THAT I SHOULD BE PULLING THE SEAT BELT OUT WITH MY RIGHT HAND. OWNERS MANUAL DID NOT PROVIDE THIS INFORMATION. CONTACT WITH BMW OF NORTH AMERICA DID NOT RESOLVE ISSUE. WHEN I TOLD ... Read more
Incident date: May 6, 2017
TL* THE CONTACT OWNS A 2006 MINI COOPER. WHILE DRIVING 20 MPH, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 92,455.
MINI
COOPER CLUBMAN
(2011) - SEATS
May 4, 2017
Incident date: Feb 4, 2017
MY MINI COOPER CLUBMAN 2011 STARTED GIVING ME PASSENGER AIRBAG LIGHT SIGNAL OFF, TOOK IT TO A MINI COOPER MECHANIC, THEY SAID IT'S A VERY EXPENSIVE REPAIR. SEVERAL OTHER PEOPLE ONLINE SEEMS TO BE HAVING SIMILAR ISSUE, MINI REALLY NEEDS TO WORK ON THE AIRBAG SEAT SENSOR
MINI
COOPER CLUBMAN
(2011) - AIR BAGS
May 4, 2017
Incident date: Feb 4, 2017
MY MINI COOPER CLUBMAN 2011 STARTED GIVING ME PASSENGER AIRBAG LIGHT SIGNAL OFF, TOOK IT TO A MINI COOPER MECHANIC, THEY SAID IT'S A VERY EXPENSIVE REPAIR. SEVERAL OTHER PEOPLE ONLINE SEEMS TO BE HAVING SIMILAR ISSUE, MINI REALLY NEEDS TO WORK ON THE AIRBAG SEAT SENSOR
Incident date: Apr 9, 2017
TL* THE CONTACT OWNS A 2011 MINI COOPER S HARD TOP. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED AND UNOCCUPIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FIRE ORIGINATED AT THE TURBO SYSTEM DUE TO A FAILED COOLING SYSTEM. THE FIRE DEPARTMENT WAS NOT PRESENT AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NH... Read more
Fire
Incident date: May 2, 2017
SHOCKED TO FIND AN 8-INCH HAIRLINE CRACK TO THE UPPER RIGHT PORTION OF MY WINDSHIELD (RIGHT ABOVE MY EYES ON DRIVER'S SIDE). THE WINDSHIELD GLASS SPONTANEOUSLY CRACKED ON THE EXTERIOR, WITH ZERO EVIDENCE OF IMPACT, HARSH WEATHER OR TEMPERATURE CHANGES. IT'S BEEN 60 DEGREES FOR WEEKS NOW AND MY MINI HAD BEEN SAFELY PARKED, OUTSIDE OF MY HOME. I RESEARCHED THIS ISSUE AND FOUND MULTIPLE COMPLAINTS FR... Read more
Incident date: Feb 7, 2017
I WAS IN A BAD CAR ACCIDENT IN WHICH MY CAR WAS REAR ENDED. I WAS IN THE VERY MOST RIGHT HAND LANE ON THE HIGHWAY, AT A STOP IN STOP AND GO TRAFFIC. THE VEHICLE BEHIND ME DID NOT STOP, HITTING ME AT APPROXIMATELY 75 MPH. AS A RESULT, MY CAR SPUN OUT TO THE RIGHT AND HIT THE GUARD RAIL ON THE SIDE OF THE HIGHWAY HEAD ON. THE CAR THEN BOUNCED OFF OF THE GUARD RAIL, AND SPUN ABOUT 180 DEGREES TO THE ... Read more
Crash
1 injured
Incident date: Apr 28, 2017
APPROXIMATELY 20 MINUTES AFTER PARKING MY VEHICLE, IT CAUGHT ON FIRE. A QUICK GOOLE SEARCH SHOWS THIS IS A KNOWN FAILURE IN THE WATER PUMP OF THE TURBO COOLER - THE ELECTRIC AUXILIARY WATER PUMP THAT COOLS THE TURBOCHARGER HAS AN ELECTRONIC CIRCUIT BOARD THAT CAN MALFUNCTION AND OVERHEAT. HOWEVER, MY VEHICLE WAS NEVER RECALLED, AND MINI NEVER SENT OUT ANY NOTICE THAT THIS WAS A POSSIBILITY.
Fire
Incident date: Apr 22, 2017
TURBO LEAKING OIL - GASKETS - MAJOR COMPLAINTS ALL OVER THE INTERNET. MAYBE THIS IS SOMETHING THEY NEED TO REVIEW FOR DESIGN ERROR.
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Apr 25, 2017
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE POWER STEERING ASSIST FUNCTION FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRO HYDRO POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICL... Read more
MINI
COOPER S CONVERTIBLE
(2006) - ENGINE
Apr 22, 2017
Incident date: Apr 17, 2017
I BOUGHT MY 2006 MINI COOPER S CONVERTIBLE FOR $9,393 IN NOVEMBER 2016 . WHEN DRIVING IT HOME FROM THE DEALERSHIP I HEARD SOME NOISE, SO I STOPPED AT A FOREIGN AUTO SERVICE AND WAS TOLD THE CLUTCH AND TRANSMISSION WAS GOING OUT. I CALLED THE DEALERSHIP, BUT THEY REFUSED TO HELP, SO I HAD THEM REPLACED AT A TRANSMISSION REPAIR SHOP FOR $2,500 . THEN HAD A BRAKE JOB FOR $394 AND SPENT OVER $1,000 ... Read more
MINI
JCW CLUBMAN
(2010) - ELECTRICAL SYSTEM
Apr 19, 2017
Incident date: Apr 17, 2017
VEHICLE WAS IN MOTION DRIVING ON A HIGHWAY AND CAUGHT FIRE UNDER THE HOOD. A FIRE EXTINGUISHER PUT IT OUT BUT I COULD SEE DAMAGED PARTS. I DROVE THE CAR TO FLOW MINI IN RALEIGH AND DROPPED IT OFF FOR REPAIRS. I WAS NOTIFIED THAT THE AUXILLERY WATER PUMP HAD SHORTED OUT THEN OVER HEATED AND CAUGHT ON FIRE. I GOOGLED MY VEHICLE NUMBER AND SAW RECALLS FOR CERTAIN MINIS. MINE FALLS INTO THE CATEGORY A... Read more
Fire
Incident date: Jan 5, 2016
TIMING CHAIN & TENSIONER MY VEHICLE ONLY HAS 85,000 MILES AND I HAVE HAD TO SPEND $3500.00 TO CHANGE THE TIMING CHAIN THAT IS SUPPOSED TO BE MAINTENANCE FREE, AND LAST TEN YEARS AS PER THE OWNERS MANUAL AND SERVICE MANUAL. CAR STOPPED SUDDENLY ON THE NEW JERSEY TURNPIKE, VERY DANGEROUS SITUATION. THIS IS NOT RIGHT THAT I HAD TO PAY OUT OF POCKET FOR A CAR THAT ONLY HAS 85,000 MILES, AND WAS S... Read more
Incident date: Apr 10, 2017
PROBLEM WITH THE TRANSMISSION. TRANSMISSION DOES NOT SHIFT PROPERLY DOWNSHIFTS AT HIGH SPEEDS CAUSING THE ENGINE TO REV REALLY HIGH. JOLTS A LOT ON THE SPEED CHANGES. HAVING SIGNS INDICATIVE OF TRANSMISSION FAILURE.
Incident date: Apr 11, 2017
I WAS PULLING OUT OF A PARKING SPOT AT A LOW SPEED THIS MORNING WHEN I LOST THE POWER STEERING IN MY 2006 MINI COOPER. THE STEERING WHEEL WAS VERY RIGID AND IT WAS HARD TO TURN. I TRIED TURNING MY VEHICLE OFF AND OFF AGAIN. I ALSO TRIED TURNING THE STEERING WHEEL TO LOOSEN IT UP. NOTHING HELPED THE ISSUE. I CONTINUED DRIVING FOR ANOTHER 30 MINUTES. AT A LOW SPEED MAKING SHARP TURNS WAS VERY HARD, ... Read more
Incident date: Mar 28, 2017
TL* THE CONTACT OWNED A 2003 MINI COOPER. WHILE THE VEHICLE WAS PARKED IN THE PARKING LOT, THE NEIGHBORS NOTICED THAT IT CAUGHT FIRE AND CALLED THE FIRE DEPARTMENT. THE POLICE ARRIVED AND FILED A REPORT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE POLICE INFORMED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MAD... Read more
Fire
Incident date: Mar 30, 2017
TL* THE CONTACT OWNS A 2010 MINI COOPER S. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 06/07/17*LJ UPDATED 07/12/2017*JS
MINI
COOPER COUNTRYMAN
(2011) - UNKNOWN OR OTHER
Apr 7, 2017
Incident date: Feb 2, 2017
IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSUES WITH WATER PUMP/THERMOSTAT/HEATER CONTROL CIRCUIT WITH THE POSSIBILITY OF OVERHEATING AND POSSIBI... Read more
MINI
COOPER COUNTRYMAN
(2011) - FUEL/PROPULSION SYSTEM
Apr 7, 2017
Incident date: Feb 2, 2017
IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSUES WITH WATER PUMP/THERMOSTAT/HEATER CONTROL CIRCUIT WITH THE POSSIBILITY OF OVERHEATING AND POSSIBI... Read more
MINI
COOPER COUNTRYMAN
(2011) - ELECTRICAL SYSTEM
Apr 7, 2017
Incident date: Feb 2, 2017
IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSUES WITH WATER PUMP/THERMOSTAT/HEATER CONTROL CIRCUIT WITH THE POSSIBILITY OF OVERHEATING AND POSSIBI... Read more
MINI
COOPER COUNTRYMAN
(2011) - ELECTRICAL SYSTEM
Apr 7, 2017
Incident date: Apr 26, 2016
THE PANORAMIC SUNROOF MECHANISM WONT OPERATE TO OPEN AND CLOSE AND EITHER STICK OPEN OR CLOSE OT NOT CLOSING PROPERLY CAUSING TO LEAK WATER OR NEED REPAIR OR REPLACEMENT OF TRACK, MOTOR OR CONTROLS MECHANISMS WHICH HAVE INCURRED USERS IN HUNDREDS OF DOLLARS EXPENDITURES AND THE MANUFACTURE DOESN'T ADMIT RESPONSIBILITY AND EVERY TIME THE ISSUE HAPPENS NEW LARGE BILLS HAVE TO BE PAID TO REPAIR THE P... Read more
Incident date: Sep 17, 2015
I WAS A PASSENGER IN A MINI COOPER 2006, MY FRIEND WAS HIT HEAD ON BY A DRUNK DRIVER ON A CITY STREET. MY FRIEND'S MINI COOPER 2006 WAS TOTALED. THE AIRBAGS DID NOT DEPLOY AS A RESULT OF THE FRONT PASSENGER MAT SENSOR DEFECT. I SUFFERED MULTIPLE INJURIES TO MY CHEST, HANDS, ARMS, AND NECK THAT ARE VERY SERIOUS.
Crash
2 injured
MINI
COOPER CLUBMAN
(2009) - AIR BAGS
Apr 3, 2017
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2009 MINI COOPER CLUBMAN. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE DEALER REPLACED THE PASSENGER SIDE AIR BAG SENSOR THREE TIMES, BUT THE FAILURE RECURRED. IN ADDITION, THE DEALER STATED THAT THE DRIVER'S AIR BAG SENSOR NEEDED TO BE REPLACED, BUT THE REPAIR WAS NOT COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE ... Read more
Incident date: Mar 29, 2017
PASSENGER AIRBAG LIGHT FLICKERS ON AND OFF EVEN WHEN NO ONE OR ANYTHING IS IN THE SEAT. DOES IT WHEN STATIONARY OR MOVING.
Incident date: Mar 30, 2017
WHILE MY WIFE WAS DRIVING THE 8-DAY-OLD COUNTRYMAN S ON A PARKWAY AT HIGHWAY SPEED, A PEBBLE WAS APPARENTLY KICKED BACK FROM A VEHICLE AHEAD, CAUSING A PIERCING OF THE RADIATOR AND A VIRTUAL IMMEDIATE INABILITY TO DRIVE. THIS CREATED A SIGNIFICANT SAFETY HAZARD. THE ISSUE IS NOT THE PEBBLE ITSELF, BUT RATHER THE FACT THAT, AS WE LEARNED FROM THE MECHANIC, THERE IS NO PROTECTIVE COVER OR SCREEN O... Read more
MINI
COOPER CLUBMAN S
(2008) - ENGINE
Apr 2, 2017
Incident date: Feb 15, 2017
I HAVE HAD MAJOR PROBLEMS WITH MY ENGINE EVER SINCE I HAVE HAD MY MINI COOPER S CLUBMAN. THE TURBO IS LOOSE, THERE IS OIL BURNING OFF OF MY ENGINE, AND IT MAKES TERRIBLE SCREECHING SOUNDS THAT COME FROM THE ENGINE. I HAVE JUST LEARNED THAT IT IS COMMON FOR A MINI COOPER TO HAVE PROBLEMS WITH ITS TIMING CHAIN; THUS, CAUSING THIS TERRIBLE SOUND AND ALL THOSE OTHER PROBLEMS. I DID NOT KNOW IT WAS THE... Read more
Incident date: Sep 14, 2016
THIS CAR HAS BEEN A CONSISTENT USER OF OIL. IT USES A QUART AT ABOUT 500 MILES. THIS ENGINE HAS A REPUTATION FOR PROBLEMS ON MINI COOPER S MODELS AND THE PEUGEOT MODELS WITH THAT SAME ENGINE. I'VE HEARD THAT LATER MODELS DON'T BURN OIL. I'D LIKE TO KNOW WHY BMW HAS NOT RECALLED THEM. FIRST THE TIMING CHAIN, COOLING SYSTEM AND HIGH PRESSURE FUEL PUMP., THEY PAID FOR THE TIMING CHAIN AND THE FU... Read more
Incident date: Sep 1, 2015
AIRBAG PASSENGER SIDE LIGHT ON W ONLY 25000 MILES ON IT, MECHANIC TOLD ME IT'S A SHORT IN THE WIRING CAUSED BY SUNROOF SLICING INTO IT. SAID HE COULD FIX IT BUT HEADLINER HAS TO COME DOWN AND HE DOESN'T DO THAT KIND OF WORK. CONTACTED MINI USA AND WAS TOLD IT'S OUT OF WARRANTY AND DEALER PROB WON'T FIX IT WITHOUT CHARGE. WHEN SOMEONE GETS KILLED OR MAMED, MAYBE THEY'LL RECALL. COST TO REPAIR ABO... Read more
MINI
COOPER CLUBMAN
(2008) - ENGINE
Mar 29, 2017
Incident date: Aug 18, 2016
I TOOK MY CAR IN FOR A SERVICE ENGINE SOON WARNING LIGHT. THE ENGINE WAS/IS BURNING OIL. THE MINI STAFF TOLD ME THAT THIS WAS A DESIGN FLAW WITH THIS ENGINE. I NEED TO CHECK MY OIL LEVEL EVERY WEEK OR WHENEVER I FILL UP. KEEP PUTTING IN MORE OIL WHEN THE LEVEL GETS LOW. I HAVE SPENT A LOT OF MONEY FOR THEIR DESIGN FLAW. NO OFFER FROM MINI ABOUT REPLACING THE ENGINE. MINI TOLD ME TO WRITE TO HQ... Read more
Incident date: Mar 2, 2017
THE TURBO OIL FEED LINE IS LEAKING. IT IS A KNOW ISSUE WITH THESE VEHICLES, IT CAN RESULT IN A FIRE AS THE OIL SPRAYS OUR THE LINES ON THE EXHAUST. DEALER HAS TO COMMENT ABOUT THE REPAIRS BEING FREE OF CHARGE BUT DOES SAY IT'S A KNOWN ISSUE. MANY MINI COOPERS HAVE CAUGHT ON FIRE BECAUSE OF THIS ISSUE
Incident date: Mar 13, 2017
TL* THE CONTACT OWNS A 2010 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THERE WAS A FAILURE WITH THE AUXILIARY WATER PUMP AND ENGINE THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND, UPON OPENING THE HOOD, EXCESSIVE SMOKE EMITTED FROM THE ENGINE AND AUXILIARY WATER PUMP. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC STATED THA... Read more
Incident date: Mar 4, 2017
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE ATTEMPTING TO UNLOCK THE TRUNK WITH KEY FOB, THE TRUNK FAILED TO UNLOCK. THE CONTACT STARTED THE VEHICLE IN THE HOPE THAT IT WOULD UNLOCK THE TRUNK. WHEN THE CONTACT BEGAN TO WALK TOWARDS THE REAR OF THE VEHICLE, IT BEGAN TO ROLL DESPITE THE EMERGENCY BRAKE BEING ACTIVATED. THE VEHICLE CONTINUED TO ROLL OVER A LARGE CURB AND LANDED INTO THE FOUNDATION... Read more
Crash
MINI
COOPER S CONVERTIBLE
(2006) - POWER TRAIN
Mar 14, 2017
Incident date: Feb 22, 2017
6 SPEED AUTOMATIC TRANSMISSION FAILED CATASTROPHICALLY AFTER 82,000 MILES. THIS IN SPITE OF PROPER DEALER RECOMMENDED MAINAINANCE. COST TO REPAIR WAS THE SAME AS THE VALUE OF THE VEHICLE.
Incident date: Mar 4, 2017
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE ATTEMPTING TO UNLOCK THE TRUNK WITH KEY FOB, THE TRUNK FAILED TO UNLOCK. THE CONTACT STARTED THE VEHICLE IN THE HOPE THAT IT WOULD UNLOCK THE TRUNK. WHEN THE CONTACT BEGAN TO WALK TOWARDS THE REAR OF THE VEHICLE, IT BEGAN TO ROLL DESPITE THE EMERGENCY BRAKE BEING ACTIVATED. THE VEHICLE CONTINUED TO ROLL OVER A LARGE CURB AND LANDED INTO THE FOUNDATION... Read more
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