Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Nov 14, 2017
WHILE IN BUMPER TO BUMPER TRAFFIC CAR LUNGED WHILE ACCELERATING. WAS AT A COMPLETE STOP THEN LIFTED OFF BRAKE AND BEGAN TO FEED IN GAS WHEN THE TRANSMISSION SHIFTED FROM FIRST TO SECOND (AUTOMATIC TRANSMISSION) THE CAR LUNGED OR JUMPED FORWARD. THE ACTION WAS SO SEVERE MY FIRST ACTION AFTER HITTING BRAKES WAS TO CHECK REAR VIEW MIRROR THINKING I HAD BEEN REAR ENDED. CAR HAS 19700 MILES AND ... Read more
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Nov 15, 2017
Incident date: Oct 30, 2017
I PURCHASED THE USED 2012 MINI COOPER COUNTRYMAN, I DROVE IT FOR 84 DAYS, AND WHILE I WAS DRIVING THE CAR THE ENGINE SUDDENLY WENT DEAD ON THE ROAD AND STOPPED WORKING. I TOOK THE CAR TO THE DEALER WHERE I BOUGHT IT FROM AFTER TWO WEEKS THEY SAID THE TIMING CHAIN BROKE AND CAUSED IT TO DESTROY THE ENGINE, NOW I HAVE TO PAY FOR THE NEW ENGINE. I CHECKED ON LINE TO SEE IF THERE WERE ANY PROBLEMS WIT... Read more
MINI
COOPER CONVERTIBLE
(2016) - SERVICE BRAKES
Nov 15, 2017
Incident date: Nov 13, 2017
BRAKE PEDAL AT SAME LEVEL AS GAS PEDAL AT TIMES ( THEY ARE CLOSE TOGETHER) MY SHOE ON THE BRAKE ALSO HITS THE GAS TO EXCELLERATE PRESSING JARRED IN A PANIC WILL STOP THE CAR AND I WILL PUT IT IN NEUTRAL CITY STREET OR HI-WAY IN MOTION
Incident date: Nov 14, 2017
THIS IS THE 2ND TIME THIS HAPPEND THE CAR STARTED TO ACELERATE BY ITS SELF WHEN STOPPED AND THE BRAKES COULDN'T HOLD THE CAR BACK, I THEN PUT THE CAR INTO NEWTRAL, THEN INTO PARK TAPPED THE GAS AND THE CAR ACTED NORMAL. IT WAS LIKE THE CAR HAD A MIND OF ITS OWN AND JUST STARTED TO GO WITHOUT MY FOOT ON THE GAS PEDAL . THE LAST TIME THIS HAPPEND WAS A YEAR AGO .I THOUGHT IT WAS A FLUKE BUT NOW IT H... Read more
Incident date: Nov 14, 2017
THIS IS THE 2ND TIME THIS HAPPEND THE CAR STARTED TO ACELERATE BY ITS SELF WHEN STOPPED AND THE BRAKES COULDN'T HOLD THE CAR BACK, I THEN PUT THE CAR INTO NEWTRAL, THEN INTO PARK TAPPED THE GAS AND THE CAR ACTED NORMAL. IT WAS LIKE THE CAR HAD A MIND OF ITS OWN AND JUST STARTED TO GO WITHOUT MY FOOT ON THE GAS PEDAL . THE LAST TIME THIS HAPPEND WAS A YEAR AGO .I THOUGHT IT WAS A FLUKE BUT NOW IT H... Read more
Incident date: Oct 29, 2017
TIMING CHAIN TENSIONER FAILURE. I HAD TO REPLACE CHAIN, TENSIONERS AND CRANK GEAR ON MY 2008 MINI WITH 81,000 MILES.
Incident date: Oct 30, 2017
TEMPERATURE SENSOR IN RADIATOR HOSE LEAKING. NEEDS UPPER RADIATOR HOSE, AND THERMOSTAT WITH HARNESS TO CORRECT. DISCOVERED DURING A ROUTINE OIL BRAKES ETC INSPECTION BY THE DEALERSHIP. I WAS TOLD THERE WAS A CHANGE IN THE HARNESS AND THE NEW ONE HAS A "COMPUTER" AND WOULD COST $1450 TO FIX. THIS IS AN UPPER HOSE AND I LOOKED ONLINE AND FOUND THE REPLACEMENT HARNESS HAS TOW SEPARATE CONNECTORS, ONE... Read more
Incident date: Nov 5, 2017
POWER STEERING SUDDENLY STOPPED WORKING. MAKING A WHINING NOISE WHEN TURNING THE WHEEL AND THE STEERING WHEEL ITSELF IS HARD TO TURN. NOT LEAKING ANY FLUIDS AND THE POWER STEERING FLUID IN THE RESERVOIR IS FULL.
Incident date: Nov 3, 2017
I TOOK MY 2015 MINI IN FOR ITS LAST SERVICE BEFORE CONVERTING MY LEASE INTO A FINANCING DEAL AND PURCHASING CAR. I WAS INFORMED THERE WAS AN ENGINE RECALL DUE TO CRANKSHAFT BEARING PROBLEM. THEY HAVE KNOW ABOUT THIS ISSUE FOR 2 YEARS YET NEVER INFORMED ME. MY DEALER SAYS THEY HAVE DONE HUNDREDS OF ENGINE REPLACEMENTS. WHY IS THIS NOT PUBLIC? I THINK BMWUSA IS HIDING THIS FROM THE PUBLIC! WHILE IT... Read more
Incident date: Aug 10, 2017
MY MINI COOPER WAS PARKED IN MY GARAGE FOR OVER TWO WEEKS. ON AUGUST 10, 2017 I MOVED IT OUT OF THE GARAGE TO GET TO SOME THINGS IN MY GARAGE. WHEN I BACKED IT BACK IN, I HEARD A POP AND WITHIN MINUTES I SAW SMOKE COMING FROM THE HOOD. WHEN WE WERE ABLE TO OPEN THE HOOD THE ENGINE WAS ON FIRE. WE HAD TO CALL 911 AND THEY TOLD US WE COULD NOT LEAVE THE CAR IN THE GARAGE BECAUSE OF THE FIRE INCI... Read more
Fire
1 injured
Incident date: Aug 10, 2017
MY MINI COOPER WAS PARKED IN MY GARAGE FOR OVER TWO WEEKS. ON AUGUST 10, 2017 I MOVED IT OUT OF THE GARAGE TO GET TO SOME THINGS IN MY GARAGE. WHEN I BACKED IT BACK IN, I HEARD A POP AND WITHIN MINUTES I SAW SMOKE COMING FROM THE HOOD. WHEN WE WERE ABLE TO OPEN THE HOOD THE ENGINE WAS ON FIRE. WE HAD TO CALL 911 AND THEY TOLD US WE COULD NOT LEAVE THE CAR IN THE GARAGE BECAUSE OF THE FIRE INCI... Read more
Fire
1 injured
Incident date: Oct 30, 2017
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MAG MINI DUBLIN IN COLUMBUS (5825 VENTURE DR, DUBLIN, OH 43017, (614) 389-6854) WAS CONTACTED AND STATED THAT THE VEHIC... Read more
Incident date: Apr 15, 2016
TL* THE CONTACT OWNS A 2011 MINI COOPER S. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE AND OIL PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH BAY MINI IN TORRANCE, CA, 310-939-7150), BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A CODE FROM THE SPARK PLUG. THE TECHNI... Read more
Incident date: Nov 4, 2017
WHILE IN MOTION, CAR BEGAN TO BECOME JERKY WHILE EXCELERATING, THAN THE TRANSMISSION DISINGAGED. NO GEAR WOULD WORK THEREAFTER.
Incident date: Oct 26, 2014
AFTER SITTING IN THE PARKING LOT FOR 12 HOURS, THE CAR SPONTANEOUSLY BURST INTO FLAMES. THE CAR WAS A TOTAL LOSS.
Fire
Incident date: Oct 28, 2017
I OWN A 2017 MINI COOPER CLUBMAN THAT WAS RECALLED FOR AN UNSAFE BRAKE LIGHT CONDITION. THERE WERE 4 FUNCTIONAL BRAKE LIGHTS ON THE REAR BUMPER. AFTER MY CAR WAS "FIXED", I ONLY HAVE 2 FUNCTIONAL BRAKE LIGHTS ON THE REAR BUMPER. I FAIL TO UNDERSTAND HOW THIS APPROVED "FIX" MADE MY CAR SAFER. THREE WEEKS AFTER THE "FIX" WAS COMPLETED, I WAS REAR ENDED WHILE TURNING ONTO MY STREET. I FEEL THAT ... Read more
Crash
MINI
COOPER WORKS
(2014) - POWER TRAIN
Nov 2, 2017
Incident date: Oct 29, 2017
ABS, ACSM CRASH SAFETY CONTROL MODULE, EMERGENCY BRAKE, ACC CRUISE CONTROL, MID LEVEL AND SPORT MODE INOPERABLE ONLY FUNCTIONS IN GREEN MODE WITH SEVERE LIMITATIONS THAN FROM BEFORE THIS OCCURRED. IGNITION, ACCELERATION, TOP SPEED... ALL OF THESE ARE AFFECTED AND MY CONCERN IS NOT ONLY THE SOFTWARE AND THE ACSM BUT BECAUSE THE DRIVE HAS CHANGED SIGNIFICANTLY I BELIEVE IT COULD BE MORE OF A PROBLEM... Read more
MINI
COOPER WORKS
(2014) - ELECTRONIC STABILITY CONTROL (ESC)
Nov 2, 2017
Incident date: Oct 29, 2017
ABS, ACSM CRASH SAFETY CONTROL MODULE, EMERGENCY BRAKE, ACC CRUISE CONTROL, MID LEVEL AND SPORT MODE INOPERABLE ONLY FUNCTIONS IN GREEN MODE WITH SEVERE LIMITATIONS THAN FROM BEFORE THIS OCCURRED. IGNITION, ACCELERATION, TOP SPEED... ALL OF THESE ARE AFFECTED AND MY CONCERN IS NOT ONLY THE SOFTWARE AND THE ACSM BUT BECAUSE THE DRIVE HAS CHANGED SIGNIFICANTLY I BELIEVE IT COULD BE MORE OF A PROBLEM... Read more
MINI
COOPER WORKS
(2014) - SERVICE BRAKES
Nov 2, 2017
Incident date: Oct 29, 2017
ABS, ACSM CRASH SAFETY CONTROL MODULE, EMERGENCY BRAKE, ACC CRUISE CONTROL, MID LEVEL AND SPORT MODE INOPERABLE ONLY FUNCTIONS IN GREEN MODE WITH SEVERE LIMITATIONS THAN FROM BEFORE THIS OCCURRED. IGNITION, ACCELERATION, TOP SPEED... ALL OF THESE ARE AFFECTED AND MY CONCERN IS NOT ONLY THE SOFTWARE AND THE ACSM BUT BECAUSE THE DRIVE HAS CHANGED SIGNIFICANTLY I BELIEVE IT COULD BE MORE OF A PROBLEM... Read more
MINI
COOPER S COUNTRYMAN
(2011) - EXTERIOR LIGHTING
Oct 25, 2017
Incident date: Oct 18, 2017
AFTER A BATTERY FAILURE (LOSS OF CHARGE OR BATTERY REPLACEMENT) CRITICAL SAFETY FEATURES ARE DISABLED UNTIL THE CAR IS RETURNED TO A DEALER TO "PROGRAM THE NEW BATTERY". THE SAFETY FEATURES THAT ARE DISABLED INCLUDE: 1) TURN SIGNALS, 2) 4 WAY FLASHERS, 3) FRONT WINDOWS LOWERING, 3) CONTROL OF THE HEADLIGHTS (NO CONTROL OF DIMS AND BRIGHT LIGHTS), AND 4) DASH LIGHTS (CAN'T SEE THE SPEEDOMETER). WH... Read more
MINI
COOPER S COUNTRYMAN
(2011) - ELECTRICAL SYSTEM
Oct 25, 2017
Incident date: Oct 18, 2017
AFTER A BATTERY FAILURE (LOSS OF CHARGE OR BATTERY REPLACEMENT) CRITICAL SAFETY FEATURES ARE DISABLED UNTIL THE CAR IS RETURNED TO A DEALER TO "PROGRAM THE NEW BATTERY". THE SAFETY FEATURES THAT ARE DISABLED INCLUDE: 1) TURN SIGNALS, 2) 4 WAY FLASHERS, 3) FRONT WINDOWS LOWERING, 3) CONTROL OF THE HEADLIGHTS (NO CONTROL OF DIMS AND BRIGHT LIGHTS), AND 4) DASH LIGHTS (CAN'T SEE THE SPEEDOMETER). WH... Read more
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING VARIOUS SPEEDS, SPECIFICALLY WHEN ATTEMPTING TO TURN THE VEHICLE, THE POWER STEERING SUDDENLY FAILED AND CAUSED STEERING CONTROL TO BECOME DIFFICULT. THE CONTACT STATED THAT THE POWER STEERING PUMP WOULD OVERHEAT, WHICH CAUSED THE CONTACT TO PARK THE VEHICLE UNTIL IT COOLED IN ORDER FOR THE POWER STEERING TO FUNCTION CORRECTLY. THE CONTACT C... Read more
Incident date: Oct 4, 2017
MY VEHICLE SUDDENLY STOPPED IN TRAFFIC ON A CITY STREET WHEN I WAS DRIVING 40 MPH AND WOULD NOT RUN. NO WARNING LIGHTS CAME ON AT ALL. IT WAS VERY SCARY. I HAD IT TOWED TO A REPAIR FACILITY WHO ADVISED THAT THE TENSIONER THAT SECURE THE TIMING CHAIN FAILED AND RUINED THE ENGINE. IN MAY, I HAD A WATER PUMP FAILURE THAT I HAD REPAIRED AND I UNDERSTAND THERE HAVE BEEN LAWSUITS ON BOTH, MINI TELLS ME ... Read more
Incident date: Oct 4, 2017
I OWN A 2009 MINI COOPER AND THE AIRBAG AND SEATBELT WARNING LIGHTS COME ON WHENEVER I GET IN THE CAR. THE LIGHT CAME ON RECENTLY WHEN I STARTED THE CAR AND IT NOW OCCURS EVERY TIME I TURN THE MOTOR ON. I'VE BEEN ONLINE RESEARCHING THE PROBLEM AND DISCOVERED THAT THIS MAY MEAN THAT THE AIRBAGS WILL NOT DEPLOY IF I HAVE AN ACCIDENT. THIS APPEARS TO BE A PROBLEM FACING A NUMBER OF MINI COOPER OWNERS... Read more
Incident date: Sep 5, 2017
CVT TRANSMISSION BELT BROKE WHILE DRIVING AND THE CAR CAME TO A. STOP . I COULD HAVE BEEN CRUSHED BY A BIG TRUCK THAT WAS BEHIND LUCKILY HE WAS ABLE TO SWERVE AROUND ME
Incident date: Oct 1, 2017
POWER STEERING PUMP FAILED, THEY DID NOT RECALL THIS YEAR BUT THE PUMPS STILL FAIL
Incident date: Sep 27, 2017
TL* THE CONTACT OWNS A 2013 MINI COOPER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE EPS INDICATOR ILLUMINATED. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEAL... Read more
Incident date: Sep 1, 2017
I DO NOT OWN THIS TYPE OF VEHICLE, BUT I AM IN THE AUTOMOTIVE INDUSTRY. I HAVE ATTACHED 3 PHOTOGRAPHS OF A CLUTCH RELEASE FORK FOR THIS VEHICLE. NOTE THE RED ARROWS ON THE PHOTOS. PLEASE NOT THE PHOTO OF THE NEW CLUTCH RELEASE FORK AND THE STAMPING FLAW THE ARROWS ARE POINTING TO. NOW LOOK AT THE OTHER BROKEN CLUTCH FORKS AND WHERE THE BREAK OCCURRED. THE BREAK OCCURRED AT THE SAME POSITION ON THE... Read more
Incident date: Sep 20, 2017
PASSENGER AIRBAG SENSOR MALFUNCTIONING WITH AIRBAG LIGHT ON AND NOT CERTAIN WHAT WILL HAPPEN IF AIRBAG NEEDS TO DEPLOY. THIS SEEMS TO BE A WIDESPREAD PROBLEM BASED ON INTERNET SEARCH. MINI RECALLED FIRST GENERATION MODELS FOR THIS ISSUE BUT DID NOT INCLUDE THE SECOND GENERATION VEHICLES (MINE).
MINI
COOPER CONVERTIBLE
(2009) - SEAT BELTS
Sep 21, 2017
Incident date: Aug 4, 2017
AT ABOUT 64500 MILES THE PASSENGER SEAT BELT AND AIR BAG LIGHTS CAME ON INTERMITTENTLY AND SHORTLY THEREAFTER THEY STAYED ON. LOCAL MECHANIC DETERMINED THAT THE PASSENGER SEAT SWITCH WAS PROBABLY THE CULPRIT. AND LOCATED A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM. A CALL TO KEELER MOTOR CAR CO. SAID THE BAGS WOULD WORK AS DESIGNED, BUT WOULDN'T PUT THAT IN WRITING AND FURTHERED "CLARIFIED" ... Read more
MINI
COOPER CONVERTIBLE
(2009) - AIR BAGS
Sep 21, 2017
Incident date: Aug 4, 2017
AT ABOUT 64500 MILES THE PASSENGER SEAT BELT AND AIR BAG LIGHTS CAME ON INTERMITTENTLY AND SHORTLY THEREAFTER THEY STAYED ON. LOCAL MECHANIC DETERMINED THAT THE PASSENGER SEAT SWITCH WAS PROBABLY THE CULPRIT. AND LOCATED A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM. A CALL TO KEELER MOTOR CAR CO. SAID THE BAGS WOULD WORK AS DESIGNED, BUT WOULDN'T PUT THAT IN WRITING AND FURTHERED "CLARIFIED" ... Read more
Incident date: Aug 1, 2017
THE POWER STEERING PUMP FAILED SUDDENLY ON THE CAR. IT HAS NOW HAPPENED MULTIPLE TIMES INCLUDING WHILE DRIVING. WHILE DRIVING IT IS EXTREMELY DANGEROUS AS YOU SUDDENLY LOOSE MOST OF YOUR ABILITY TO STEER! THIS HAS HAPPENED BOTH WHILE THE CAR WAS STATIONARY, WHILE IT WAS IN MOTION ON A CITY STREET, AND WHILE IT WAS IN MOTION ON THE HIGHWAY. ONE OF THE TIMES WAS WHILE I WAS TURNING. I BELIEVE THIS I... Read more
MINI
COOPER CLUBMAN
(2011) - AIR BAGS
Sep 19, 2017
Incident date: Jan 5, 2013
WE BOUGHT OUR CAR, A MINI COOPER CLUBMAN 2011, USED IN 2012, WITH APPROXIMATELY 32K MILES ON IT. THERE WERE ISSUES THAT THE MINI DEALER TOOK CARE OF WITHOUT ISSUE, BUT FOR THE LAST 4+ YEARS WE HAVE BEEN DEALING WITH THE PASSENGER AIRBAG WARNING LIGHTS REMAINING ON. WHEN IT FIRST OCCURRED IT WOULD INTERMITTENTLY GO ON AND OFF WITH REASON OR KNOWN CAUSE. WE CONTACTED THE DEALER WHO SAID THIS WAS NOT... Read more
Incident date: Oct 1, 2016
OTHER MINI COPPERS FROM THIS YEAR WITH DIFFERENT MODELS HAVE BEEN RECALLED FOR AN ISSUE THAT ALLOWS THE CAR TO THE EXITED WHEN THE CAR IS NOT IN PARK. MY CAR CAN GET SHUT DOWN, THIS IS PURPOSEFULLY STOPPED LIKE AT A PARKING SPACE. WHILE STILL IN DRIVE MODE, I CAN EXIT THE CAR, THE CAR STARTS TO ROLL AWAY. THIS HAS HAPPENED TO ME NUMBERS TIMES. HAVING HAD TO JUMP BACK IN MY CAR TO STOP IT. ONC... Read more
Incident date: Sep 1, 2017
SEAT BELT WARNING LIGHT COMES ON WHEN STARTING CAR. CALLED LOCAL MINI DEALERSHIP AND WAS TOLD THERE WAS AN "EXTENDED WARRANTY" FOR SEAT MAT SENSOR.
Incident date: Sep 1, 2017
SEAT BELT WARNING LIGHT COMES ON WHEN STARTING CAR. CALLED LOCAL MINI DEALERSHIP AND WAS TOLD THERE WAS AN "EXTENDED WARRANTY" FOR SEAT MAT SENSOR.
Incident date: Aug 18, 2017
TIMING CHAIN TENSIONER FAILED AND STRETCHED TIMING CHAIN NOW THE DEATH RATTLE AND BMW MINI COOPER KNOWS 2010 WERE AFFECTED THERE IS LOTS OF DATA ONLINE FOR 2010 MINI COOPER S TIMING CHAIN AND TENSIONER FAILING AT 20K TO 50K MILE RANGE. WE HAVE 42K MILES AND IN RANGE OF CLASS ACTION THAT WAS FILED. THEY WON'T FIX ISSUE AND WANT 2500. I'M ONE OF MANY WITH 2010 ISSUES. THEY SAY IT'S UPGRADED BUT FAI... Read more
Incident date: Sep 2, 2017
THESE 2012 MINI COOPER CLUBMAN ARE HAVING THE TIMING GUIDES BRAKE AND SOMETIMES RUIN THE ENGINE. IN MY CASE I THINK I CAUGHT IT ON TIME, I CALLED MINI HERE LOCALLY AND MY WARRANTY RUNS OUT THIS SEPTEMBER 2017 OR 100,000. BUT MY CAR JUST HIT 105,000, THIS IS AN ISSUE THAT MINI HAVE HAD FOR QUITE A FEW YEARS AND I SAW A RECALL UP TO 2011 BUT HAVEN'T SEEN ANYTHING FOR 2012 MINI CLUBMAN. IT'S HARD TO ... Read more
Incident date: Mar 6, 2017
2006 MINI COOPER. CONSUMER WRITES IN REGARDS TO PASSENGER FRONT SEAT OCCUPANT DETECTION MAT SENSOR FAILURE. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A DETECTION MAT FAILURE. THE CONSUMER RECEIVED A RECALL NOTICE, BUT WAS IN ACCIDENT BEFORE IT COULD BE COMPLETED. THE AIR BAGS DID NOT DEPLOY. AS A RESULT OF THE FAILURE,THE CONSUMER RECEIVED A SKULL FRACTURE AND OTHER UPPER BODY DAMAGES. ... Read more
Crash
1 injured
Incident date: May 15, 2017
CVT TRANSMISSION STUCK IN FIRST GEAR WHILE DRIVING ON A HIGHWAY AND WOULD NOT GO MORE THAN 30MPH AND CARS HAD TO SWERVE FROM BEHIND ME IN ORDER TO PREVENT AN ACCIDENT. THE DEALER WANTS TO REPLACE THE TRANSMISSION FOR $8,000.00 WHICH IS RIDICULOUS. I COULD HAVE BEEN KILLED ON HIGHWAY ALONG WITH MY DAUGHTER..
Incident date: Aug 19, 2017
TIMING CHAIN MAKING LOUD NOISE WHEN STARTED
MINI
COOPER S CONVERTIBLE
(2008) - SUSPENSION
Aug 24, 2017
Incident date: Jul 15, 2017
WHILE TRAVELING AT OR ABOVE 65 MILES PER. HOUR, VIBRATION IN FRONT END. HAVE HAD TIRES ROTATED, BALANCES AND FRONT END CHECKED OUT. UNKNOWN AT THIS POINT AND NOW MUST KEEP UNDER 65 MPH. UNSAFE TO DRIVE AT OR ABOVE 65.
MINI
COOPER S CONVERTIBLE
(2008) - SEATS
Aug 24, 2017
Incident date: Jul 15, 2017
WHILE TRAVELING AT OR ABOVE 65 MILES PER. HOUR, VIBRATION IN FRONT END. HAVE HAD TIRES ROTATED, BALANCES AND FRONT END CHECKED OUT. UNKNOWN AT THIS POINT AND NOW MUST KEEP UNDER 65 MPH. UNSAFE TO DRIVE AT OR ABOVE 65.
MINI
COOPER S CLUBMAN
(2009) - AIR BAGS
Aug 21, 2017
Incident date: Aug 14, 2017
THE PASSENGERS SEAT OCCUPANCY DETECTOR IN MY 2009 MINI COOPER CLUBMAN S IS NOT FUNCTIONING AND IT WON'T ALLOW ANY AIRBAG TO ACTIVATE. THE PASSENGER AIRBAG LIGHT IS CONSTANTLY ON AND IT IS A SAFETY HAZARD AND I WILL NOT DRIVE THE CAR WITH NO WORKING AIRBAGS. IT STARTED WHEN I STARTED THE VEHICLE ON 8/14 AND REPLACEMENT PARTS ARE ON BACKORDER.
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED THAT THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF NASHVILLE (LOCATED AT 1572 MEMORY LANE NASHVILLE, TN 37027 615-340-7098) WHERE IT WAS DIAGNOSED THAT THE SEAT MAT SENSOR NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NO... Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED THAT THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF NASHVILLE (LOCATED AT 1572 MEMORY LANE NASHVILLE, TN 37027 615-340-7098) WHERE IT WAS DIAGNOSED THAT THE SEAT MAT SENSOR NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NO... Read more
Incident date: Aug 2, 2017
DURING MY MORNING COMMUTE ON AUGUST 2ND IN BOSTON MASSACHUSETTS, THE TIMING CHAIN ON MY 2010 MINI COOPER FAILED CAUSING MASSIVE ENGINE DAMAGE AND ULTIMATE FAILURE. THIS OCCURRED WHILE IN MOTION, APPROXIMATELY 60 MPH ON 93 NORTH, A FOUR LANE HIGHWAY LEADING INTO BOSTON. THE CAR BECAME DISABLED AND WOULD NOT NOT START AGAIN. THE CAR WAS THEN TOWED TO HERB CHAMBERS, THE NEAREST MINI DEALER.
MINI
COOPER COUPE
(2013) - EXTERIOR LIGHTING
Aug 15, 2017
Incident date: Aug 8, 2017
THE DRIVER'S SIDE REAR BRAKE LIGHT BULB HARNESS MELTED. THIS NECESSITATES THE REPLACEMENT OF THE ENTIRE LIGHT ASSEMBLY UNIT. I UNDERSTAND THAT THIS HAS BEEN A RECURRENT PROBLEM FOR MINI FOR A NUMBER OF YEARS.
Incident date: Aug 10, 2017
STEERING IS DIFFICULT AND REQUIRES EXERTION WHEN I TURN THE WHEEL. I BELIEVE MY CAR SHOULD BE INCLUDED IN THE RECALL RECALL 15V-XXX: ELECTRO-HYDRAULIC POWER STEERING (EHPS) SYSTEM M32 02 15 IT IS NOT INCLUDED IN THIS RECALL BUT BECAUSE MY CAR EXHIBITS THE SAME ISSUE THAT IS RECALLED ON CARS MADE IN THAT YEAR, I FEEL THAT THE LIMITS SHOULD BE EXPANDED TO INCLUDE MY CAR AND OTHER CARS MANUFACTURE... Read more
Incident date: Aug 6, 2017
THE VEHICLE WAS HARD TO STEER AND SMOKE WAS COMING FROM THE ENGINE. TOOK THE CAR HOME, DID NOT SEE FLAMES, PARKED CAR IN THE DRIVEWAY SWITCHED CARS AND LEFT. RECEIVED A CALL FROM THE FIRE DEPARTMENT THAT MY MINI WAS ON FIRE AND I NEEDED TO RETURN TO MY HOUSE.
Fire