Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Oct 3, 2018
LIGHT IS COMING ON AND TRANSMISSION SHIFTS SMOOTHLY BUT WHEN YOU DECELERATE IT BUCKS DOWN. IT HAPPENS ANYWHERE ON THE ROADS WHEN DRIVING AND YOU DECELERATE. THE LIGHT THAT INDICATES ISSUE WITH TRANSMISSION, IN THE BOOK IT SAYS I WON'T BE ABLE TO SHIFT OUT OF PARK BUT THERE IS NO ISSUE SHIFTING OUT OF PARK, SO NOT SURE IF IT IS CONSIDERED ELECTRICAL OR IF IT IS POWERTRAIN
Incident date: Oct 3, 2018
LIGHT IS COMING ON AND TRANSMISSION SHIFTS SMOOTHLY BUT WHEN YOU DECELERATE IT BUCKS DOWN. IT HAPPENS ANYWHERE ON THE ROADS WHEN DRIVING AND YOU DECELERATE. THE LIGHT THAT INDICATES ISSUE WITH TRANSMISSION, IN THE BOOK IT SAYS I WON'T BE ABLE TO SHIFT OUT OF PARK BUT THERE IS NO ISSUE SHIFTING OUT OF PARK, SO NOT SURE IF IT IS CONSIDERED ELECTRICAL OR IF IT IS POWERTRAIN
Incident date: Oct 3, 2018
LIGHT IS COMING ON AND TRANSMISSION SHIFTS SMOOTHLY BUT WHEN YOU DECELERATE IT BUCKS DOWN. IT HAPPENS ANYWHERE ON THE ROADS WHEN DRIVING AND YOU DECELERATE. THE LIGHT THAT INDICATES ISSUE WITH TRANSMISSION, IN THE BOOK IT SAYS I WON'T BE ABLE TO SHIFT OUT OF PARK BUT THERE IS NO ISSUE SHIFTING OUT OF PARK, SO NOT SURE IF IT IS CONSIDERED ELECTRICAL OR IF IT IS POWERTRAIN
Incident date: Sep 13, 2018
ENGINE LOST POWER ON HIGHWAY. TIMING CHAIN LOOSENED, CAUSED SEVERE ENGINE DAMAGE.
Incident date: Sep 10, 2018
PURCHASED FROM CARMAX (11/18/17), NEVER INFORMED OF CLASS ACTION LAWSUIT INVOLVING THE TIMING CHAIN WITH THIS VEHICLE. AFTER ONLY 4 MONTHS AND ONLY A FEW HUNDRED MILES, THE PROBLEMS BEGAN. FIRST TRIP TO MECHANIC, THE ENGINE VALVE COVER WAS FOUND TO BE CRACKED. REPLACED FOR JUST OVER $700. LESS THAN 10 MONTHS LATER AND WELL UNDER 2000 MILES, I WAS IN TRANSIT TO WORK, ON THE HIGHWAY OFF RAMP AND... Read more
MINI
COOPER COUNTRYMAN
(2013) - LATCHES/LOCKS/LINKAGES
Sep 27, 2018
Incident date: Sep 27, 2018
TL* THE CONTACT OWNS A 2013 MINI COOPER COUNTRYMAN. AFTER PARKING AND TURNING THE VEHICLE OFF, THE FRONT DRIVER AND PASSENGER DOORS WOULD NOT UNLOCK AND THE DOORS COULD NOT BE OPENED. AFTER MAKING SEVERAL ATTEMPTS TO UNLOCK THE DOORS, THE CONTACT HAD TO CLIMB TO THE REAR SEATS TO EXIT THROUGH THE REAR DOOR. THE CONTACT REPLACED A FUSE THAT ENABLED THE FRONT PASSENGER SIDE DOOR TO UNLOCK, BUT THE F... Read more
MINI
COOPER COUNTRYMAN
(2013) - STRUCTURE:BODY:DOOR
Sep 27, 2018
Incident date: Sep 27, 2018
TL* THE CONTACT OWNS A 2013 MINI COOPER COUNTRYMAN. AFTER PARKING AND TURNING THE VEHICLE OFF, THE FRONT DRIVER AND PASSENGER DOORS WOULD NOT UNLOCK AND THE DOORS COULD NOT BE OPENED. AFTER MAKING SEVERAL ATTEMPTS TO UNLOCK THE DOORS, THE CONTACT HAD TO CLIMB TO THE REAR SEATS TO EXIT THROUGH THE REAR DOOR. THE CONTACT REPLACED A FUSE THAT ENABLED THE FRONT PASSENGER SIDE DOOR TO UNLOCK, BUT THE F... Read more
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE
Sep 25, 2018
Incident date: Sep 19, 2018
WATER PUMP FAILED AT 84,000 MILES CAUSING ENGINE TO STALL ON THE HIGHWAY.
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE
Sep 22, 2018
Incident date: Aug 14, 2018
MY ENGINE LIGHT CAME ON AND WHILE ON THE FREEWAY, THE CAR SLOWED TO 19 MPH, THEN DIED. I WILL NEED A NEW TIMING CHAIN, ENGINE, AND MORE. THIS CAR IS NEW TO ME FROM A USED CAR DEALERSHIP.
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE
Sep 20, 2018
Incident date: Aug 1, 2017
TURBO COOLANT PUMP - LAST YEAR MY CAR SMELLED LIKE BURNT RUBBER AND SMOKE BEGAN COMING OUT OF THE TAILPIPES. THE SMOKE WAS SO BAD, THE CAR LOOKED LIKE IT WAS ON FIRE. I TOOK IT TO A BODY SHOP TO GET IT FIXED AND THE SMOKE STOPPED. ABOUT 9 MONTHS LATER, I WAS PARKED WITH THE CAR ON. THE RUBBER SMELL AND SMOKE APPEARED AGAIN. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE COOLANT PUMP FOR THE TURBO. HE... Read more
Fire
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:INTERCOOLER
Sep 20, 2018
Incident date: Aug 1, 2017
TURBO COOLANT PUMP - LAST YEAR MY CAR SMELLED LIKE BURNT RUBBER AND SMOKE BEGAN COMING OUT OF THE TAILPIPES. THE SMOKE WAS SO BAD, THE CAR LOOKED LIKE IT WAS ON FIRE. I TOOK IT TO A BODY SHOP TO GET IT FIXED AND THE SMOKE STOPPED. ABOUT 9 MONTHS LATER, I WAS PARKED WITH THE CAR ON. THE RUBBER SMELL AND SMOKE APPEARED AGAIN. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE COOLANT PUMP FOR THE TURBO. HE... Read more
Fire
MINI
COOPER COUNTRYMAN
(2012) - ELECTRICAL SYSTEM
Sep 20, 2018
Incident date: Sep 1, 2018
TAKATA RECALL. I LIVE IN NEWPORT, WA. I AM APPROXIMATELY 6 - 7 HOURS FROM A MINI DEALER IN SEATTLE/TACOMA. MY CLOSEST CITY IS SPOKANE, WA. I HAVE A GREAT CERTIFIED MECHANIC WHO DOES ALL OF MY REPAIR WORK BRANDON MARTIN OF MARTIN'S AUTO SERVICE, SPOKANE, WA, WHO IS COMPETENT AT WORKING ON MINI-COOPERS. IT IS UNREASONABLE TO REQUIRE THAT I MAKE A TRIP TO SEATTLE FOR THIS REPAIR. I AM WILLING ... Read more
MINI
COOPER COUNTRYMAN
(2012) - ELECTRONIC STABILITY CONTROL (ESC)
Sep 20, 2018
Incident date: Sep 1, 2018
TAKATA RECALL. I LIVE IN NEWPORT, WA. I AM APPROXIMATELY 6 - 7 HOURS FROM A MINI DEALER IN SEATTLE/TACOMA. MY CLOSEST CITY IS SPOKANE, WA. I HAVE A GREAT CERTIFIED MECHANIC WHO DOES ALL OF MY REPAIR WORK BRANDON MARTIN OF MARTIN'S AUTO SERVICE, SPOKANE, WA, WHO IS COMPETENT AT WORKING ON MINI-COOPERS. IT IS UNREASONABLE TO REQUIRE THAT I MAKE A TRIP TO SEATTLE FOR THIS REPAIR. I AM WILLING ... Read more
Incident date: Jul 28, 2015
POWER STEERING HAS BEEN AN ISSUE OVER A YEAR OR TWO. NO TOTAL FAILURES BUT IT DOES NOT QUALIFY AS POWER STEERING. THE COOLING FAN DOES NOT WORK. STEERING IS NOT GOOD....FOR POWERED STEERING THAT IS. SLOW SPEED STEERING IS HORRENDOUS AND NON EXISTENT.
MINI
COUNTRYMAN
(2016) - ENGINE
Sep 12, 2018
Incident date: Mar 29, 2018
OUR CAR WAS PARKED FOR APPROX. 10 MINUTES. THE CAR WAS OFF AND THE KEY WAS WITH MY WIFE. NO ONE WAS IN THE CAR, NOR WAS IT IN OPERATION ON ANY LEVEL. NO FLAMMABLE ITEMS WERE WITHIN THE CAR AND THE CAR WAS NOT PARKED ON ANYTHING FLAMMABLE. MY WIFE ALSO DOES NOT SMOKE. THE CAR CAUGHT ON FIRE NEAR THE FRONT OF THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND THEY WERE ABLE TO PUT OUT THE FI... Read more
Fire
MINI
COOPER S CLUBMAN
(2012) - ENGINE
Sep 10, 2018
Incident date: Aug 29, 2018
THE CHECK ENGINE LIGHT CAME ON AT 55,005 MILES WHILE WE WERE DRIVING. WE TOOK IT TO BE SERVICED AND WERE TOLD THAT THE THERMOSTAT HOUSING /THERMOSTAT SENSOR NEEDED TO BE REPLACED BECAUSE IT WAS STUCK IN THE OPEN POSITION. THIS CAUSED THE CHECK ENGINE LIGHT TO BE ILLUMINATED. THEY MENTIONED THAT THERE WAS A RECALL FOR THIS PART DATED 8/5/2016 ON THE SAME MAKE, MODEL AND YEAR, BUT OUR VIN WAS NOT IN... Read more
Incident date: Aug 24, 2018
PASSENGER SIDE AIR BAG, WHEN A PERSON IS SITTING IN THE SEAT, THE AIR BAG SENSOR INDICATES THE AIR BAG IS NOT ON.
Incident date: Aug 24, 2018
PASSENGER SIDE AIR BAG, WHEN A PERSON IS SITTING IN THE SEAT, THE AIR BAG SENSOR INDICATES THE AIR BAG IS NOT ON.
Incident date: Aug 24, 2018
PASSENGER SIDE AIR BAG, WHEN A PERSON IS SITTING IN THE SEAT, THE AIR BAG SENSOR INDICATES THE AIR BAG IS NOT ON.
Incident date: Sep 10, 2018
AUXILIARY WATER PUMP FAILURE. SAME ISSUE WITH OTHER IDENTICAL CARS WITH A RECALL BUT THIS ONE IS NOT LISTED. RECALL NUMBER FOR THIS IS 18V248000. THE SAME ISSUE IS HAPPENING WITH MY CAR BUT MINI SAYS IT ISN'T LISTED.
Incident date: Sep 5, 2018
WHEN YOU TURN ON THE CAR THE AIRBAG SENSOR LIGHT COMING ON AND OFF RANDOMLY ON MY DASHBOARD AND THE YELLOW PASSENGER AIRBAG WARNING SIGNS ON THE TOP OF THE CAR ALSO COMING ON AND OFF, SOMETIMES IT DISAPPEAR WHILE THE CAR IS RUNNING SOMETIMES IT DOESN'T. I CALLED MINI COOPER LOCAL DEALER, NO RECALL NOTED INCLUDING IN YOUR WEBSITE.
Incident date: Sep 1, 2018
POWER STEERING PUMP FAILING, CREATING A LOUD WHINE WHEN RUNNING (MOVING, AND STATIONARY).
Incident date: Sep 1, 2018
THE 2013 COOPER S WE STARTED HAVING ISSUES ABOUT A YEAR AGO, WHERE THE CAR HESITATED TO ACCELERATE, AS IT IS USUALLY DESCRIBED IN THE SERVICE HISTORY. WHAT HAPPENS IN REAL DRIVING SITUATIONS IS THAT WHEN YOU CRUISE AT AROUND 2,000 RPM AND THEN DECIDE TO ACCELERATE THE CAR LOSES THE POWER, COMPLETELY! SO BASICALLY, WHEN YOU'RE ON THE FREEWAY OR ON A TWO-WAY ROAD AND DECIDE TO OVERTAKE ANOTHER VEHIC... Read more
Incident date: Jun 13, 2018
UPON STARTING MY CAR, AFTER BEING IN A STORE, THE PASSENGER AIRBAG LIGHT CAME ON WHILE A PASSENGER WAS IN THE SEAT. THE INDICATOR STAYED ON AFTER TURNING THE CAR OFF AND BACK ON. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS FOR A FAULTY PASSENGER AIRBAG COVERING MY YEAR, MAKE AND MODEL, AND FOUND NHTSA CAMPAIGN NUMBER: 15V205000. I CONTACTED MY LOCAL MINI DEALER AND WAS TOLD THAT THERE WAS NO ... Read more
Incident date: Jun 13, 2018
UPON STARTING MY CAR, AFTER BEING IN A STORE, THE PASSENGER AIRBAG LIGHT CAME ON WHILE A PASSENGER WAS IN THE SEAT. THE INDICATOR STAYED ON AFTER TURNING THE CAR OFF AND BACK ON. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS FOR A FAULTY PASSENGER AIRBAG COVERING MY YEAR, MAKE AND MODEL, AND FOUND NHTSA CAMPAIGN NUMBER: 15V205000. I CONTACTED MY LOCAL MINI DEALER AND WAS TOLD THAT THERE WAS NO ... Read more
Incident date: Jun 13, 2018
UPON STARTING MY CAR, AFTER BEING IN A STORE, THE PASSENGER AIRBAG LIGHT CAME ON WHILE A PASSENGER WAS IN THE SEAT. THE INDICATOR STAYED ON AFTER TURNING THE CAR OFF AND BACK ON. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS FOR A FAULTY PASSENGER AIRBAG COVERING MY YEAR, MAKE AND MODEL, AND FOUND NHTSA CAMPAIGN NUMBER: 15V205000. I CONTACTED MY LOCAL MINI DEALER AND WAS TOLD THAT THERE WAS NO ... Read more
Incident date: Jun 13, 2018
UPON STARTING MY CAR, AFTER BEING IN A STORE, THE PASSENGER AIRBAG LIGHT CAME ON WHILE A PASSENGER WAS IN THE SEAT. THE INDICATOR STAYED ON AFTER TURNING THE CAR OFF AND BACK ON. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS FOR A FAULTY PASSENGER AIRBAG COVERING MY YEAR, MAKE AND MODEL, AND FOUND NHTSA CAMPAIGN NUMBER: 15V205000. I CONTACTED MY LOCAL MINI DEALER AND WAS TOLD THAT THERE WAS NO ... Read more
Incident date: Jun 13, 2018
UPON STARTING MY CAR, AFTER BEING IN A STORE, THE PASSENGER AIRBAG LIGHT CAME ON WHILE A PASSENGER WAS IN THE SEAT. THE INDICATOR STAYED ON AFTER TURNING THE CAR OFF AND BACK ON. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS FOR A FAULTY PASSENGER AIRBAG COVERING MY YEAR, MAKE AND MODEL, AND FOUND NHTSA CAMPAIGN NUMBER: 15V205000. I CONTACTED MY LOCAL MINI DEALER AND WAS TOLD THAT THERE WAS NO ... Read more
Incident date: Aug 1, 2018
TO THE RIGHT OF MY GAS PEDAL IN MY CAR GETS SUPER HOT! IT REACHES OVER 207 FAHRENHEIT DEGREES. IT GETS WORSE WHEN I USE MY AC. WHEN I WEAR MY FLIP FLOPS IT BURNS MY TOES.
Incident date: Aug 24, 2018
MY MINI COOPER HAS A TIMING CHAIN PROBLEM IT RATTLES UPON STARTING AND I HAVEN'T DRIVEN IT .....I JUST FOUND OUT ABOUT THIS RECALL
Incident date: Aug 20, 2018
2011 MINI COOPER. CONSUMER WRITES IN REGARDS TO ELECTRIC COOLANT PUMP SAFETY RECALL. *LD *JS
Incident date: May 1, 2016
I OWNED A 2011 MINI COOPER S ("MINI") VEHICLE THAT CAUSED A FIRE AND INJURIES AT OUR HOME. THE FIRE WAS DISCOVERED WHILE THE MINI WAS PARKED IN OUR GARAGE WITH THE IGNITION OFF. THE FIRE DESTROYED OUR RESIDENCE, PERSONAL PROPERTY AND TWO VEHICLES, INCLUDING THE AFOREMENTIONED MINI. FIRE AUTHORITIES DETERMINED THAT THE FIRE ORIGINATED IN THE MINI'S ENGINE COMPARTMENT AND A SUBSEQUENT INVESTIGATION ... Read more
Fire
1 injured
Incident date: May 1, 2016
I OWNED A 2011 MINI COOPER S ("MINI") VEHICLE THAT CAUSED A FIRE AND INJURIES AT OUR HOME. THE FIRE WAS DISCOVERED WHILE THE MINI WAS PARKED IN OUR GARAGE WITH THE IGNITION OFF. THE FIRE DESTROYED OUR RESIDENCE, PERSONAL PROPERTY AND TWO VEHICLES, INCLUDING THE AFOREMENTIONED MINI. FIRE AUTHORITIES DETERMINED THAT THE FIRE ORIGINATED IN THE MINI'S ENGINE COMPARTMENT AND A SUBSEQUENT INVESTIGATION ... Read more
Fire
1 injured
Incident date: Mar 8, 2017
64,000 MILES - WINTER 2017 MY 2013 MINI COOPER PACEMAN SALL4 WAS TAKING ON WATER IN THE BOOT- DIDNT KNOW IF IT WAS FROM MELTING SNOW ETC. IN CAR. DRIED OUT. WATER CAME BACK AND FLOODED BACK SEAT FLOOR. BROUGHT TO MINI- THEY TOLD ME I HAD A TAILLIGHT SEAL LEAK WHICH CAUSED WATER TO GET DOWN INTO THE CAR WHICH FRIED A COMPUTER SYSTEM THAT CONTROLLED MY AWD AND OTHER THINGS. AWD IS NOT OPTIONAL W... Read more
Incident date: Mar 8, 2017
64,000 MILES - WINTER 2017 MY 2013 MINI COOPER PACEMAN SALL4 WAS TAKING ON WATER IN THE BOOT- DIDNT KNOW IF IT WAS FROM MELTING SNOW ETC. IN CAR. DRIED OUT. WATER CAME BACK AND FLOODED BACK SEAT FLOOR. BROUGHT TO MINI- THEY TOLD ME I HAD A TAILLIGHT SEAL LEAK WHICH CAUSED WATER TO GET DOWN INTO THE CAR WHICH FRIED A COMPUTER SYSTEM THAT CONTROLLED MY AWD AND OTHER THINGS. AWD IS NOT OPTIONAL W... Read more
Incident date: Mar 8, 2017
64,000 MILES - WINTER 2017 MY 2013 MINI COOPER PACEMAN SALL4 WAS TAKING ON WATER IN THE BOOT- DIDNT KNOW IF IT WAS FROM MELTING SNOW ETC. IN CAR. DRIED OUT. WATER CAME BACK AND FLOODED BACK SEAT FLOOR. BROUGHT TO MINI- THEY TOLD ME I HAD A TAILLIGHT SEAL LEAK WHICH CAUSED WATER TO GET DOWN INTO THE CAR WHICH FRIED A COMPUTER SYSTEM THAT CONTROLLED MY AWD AND OTHER THINGS. AWD IS NOT OPTIONAL W... Read more
Incident date: Aug 8, 2018
DRIVETRAIN MALFUNCTION WARNING - APPEARS AND REDUCES SPEED AT ANY TIME OF DRIVING - THIS COULD CAUSE SEVERE ACCIDENTS DUE TO LOSS OF POWER/PERFORMANCE. THIS WARNING IS ENGAGED AT ANYTIME W/O WARNING. SOFTWARE UPDATE FOR VEHICLE SHOULD BE FREE OF CHARGE AS THIS IMPACTS LOSS OF POWER. WHEN TAKING IT TO AUTO MECHANIC, NO CODES ARE FOUND AND NO ENGINE LIGHT OR FAULT CODE. RESEARCHING ALL F56 F... Read more
Incident date: Aug 8, 2018
DRIVETRAIN MALFUNCTION WARNING - APPEARS AND REDUCES SPEED AT ANY TIME OF DRIVING - THIS COULD CAUSE SEVERE ACCIDENTS DUE TO LOSS OF POWER/PERFORMANCE. THIS WARNING IS ENGAGED AT ANYTIME W/O WARNING. SOFTWARE UPDATE FOR VEHICLE SHOULD BE FREE OF CHARGE AS THIS IMPACTS LOSS OF POWER. WHEN TAKING IT TO AUTO MECHANIC, NO CODES ARE FOUND AND NO ENGINE LIGHT OR FAULT CODE. RESEARCHING ALL F56 F... Read more
Incident date: Aug 8, 2018
DRIVETRAIN MALFUNCTION WARNING - APPEARS AND REDUCES SPEED AT ANY TIME OF DRIVING - THIS COULD CAUSE SEVERE ACCIDENTS DUE TO LOSS OF POWER/PERFORMANCE. THIS WARNING IS ENGAGED AT ANYTIME W/O WARNING. SOFTWARE UPDATE FOR VEHICLE SHOULD BE FREE OF CHARGE AS THIS IMPACTS LOSS OF POWER. WHEN TAKING IT TO AUTO MECHANIC, NO CODES ARE FOUND AND NO ENGINE LIGHT OR FAULT CODE. RESEARCHING ALL F56 F... Read more
Incident date: Aug 8, 2018
I BOUGHT MY MINI BRAND NEW IN 2013. I TOOK IT TO BE SERVICED REGULARLY AT CREVIER MINI AND I TOOK IT EVERY TIME I HAD A SERVICE LIGHT COME ON, WHICH WAS MULTIPLE TIMES IN THE FIRST COUPLE YEARS. THE WARRANTY LASTED UNTIL JUNE 2017. IN NOVEMBER 2017, I NOTICED A MUSTY SMELL COMING FROM THE AIR VENTS, AND NOTICED LIQUID WAS LEAKING FROM MY CAR. I TOWED MY CAR TO THE DEALERSHIP, AND MINI TECHS FOUND... Read more
Incident date: Jul 30, 2018
PURCHASED THIS CAR USED WITH LOW MILES. SHORTLY AFTER PURCHASE I NOTICED THE STEERING ON MY VEHICLE GOT A LITTLE HARDER TO STEER, DIDN'T THINK TO MUCH ABOUT IT. THEN THE RADIATOR FAN WOULD NOT TURN OFF WHEN THE VEHICLE WAS OFF. TOOK THE CAR IN TO TWO DIFFERENT MECHANICS TO FIND THE PROBLEM. FOUND OUT IT WAS THE POWER STEERING PUMP WENT OUT CAUSING THE COOLANT RESERVOIR TO GO OUT. THIS COULD CA... Read more
Incident date: Jul 30, 2018
PURCHASED THIS CAR USED WITH LOW MILES. SHORTLY AFTER PURCHASE I NOTICED THE STEERING ON MY VEHICLE GOT A LITTLE HARDER TO STEER, DIDN'T THINK TO MUCH ABOUT IT. THEN THE RADIATOR FAN WOULD NOT TURN OFF WHEN THE VEHICLE WAS OFF. TOOK THE CAR IN TO TWO DIFFERENT MECHANICS TO FIND THE PROBLEM. FOUND OUT IT WAS THE POWER STEERING PUMP WENT OUT CAUSING THE COOLANT RESERVOIR TO GO OUT. THIS COULD CA... Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE CONTACT TOOK THE VEHICLE TO THE DEALER (IRVINE MINI, 9829 RESEARCH DR, IRVINE, CA 92618, (888) 238-7585), BUT THEY REFUSED TO REPAIR THE POWER STEERING DUE TO A DISCREPANCY IN THE PART NUMBERS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTAC... Read more
Incident date: Aug 13, 2018
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHI... Read more
Fire
Incident date: Aug 13, 2018
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHI... Read more
Fire
Incident date: Aug 13, 2018
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHI... Read more
Fire
Incident date: Aug 13, 2018
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHI... Read more
Fire
Incident date: Aug 13, 2018
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHI... Read more
Fire
Incident date: Aug 13, 2018
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHI... Read more
Fire
Incident date: Aug 13, 2018
VEHICLE WAS IN MOTION ON A HIGHWAY AND AFTER GOING OVER SEVERAL POT HOLES THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED AND AN ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BU... Read more
Fire