Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Apr 29, 2019
MAINLY WHILE COLD AND AT LOW SPEED'S THE WHEEL SUDDENLY BECOMES VERY HARD TO TURN AND I WAS TOLD BY A MECHANIC BUT IT'S A FAULTY HYDRAULIC POWER STEERING PROBLEM
Incident date: May 23, 2019
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAIL... Read more
Incident date: May 23, 2019
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAIL... Read more
Incident date: May 18, 2019
AIRBAG WARNING LIGHT AND SEAT BELL LIGHT REMAINS ON ENTIRE TIME. THERE HAVE BEEN RECALLS ON 2009 AND EARLIER MODELS BUT NOT 2010'S, HOWEVER IT'S THE SAME ISSUE. I RECENTLY PURCHASED THE CAR HOWEVER THE ORIGINAL OWNER HAD THE REPLACED IN 2015 BUT NOW THE LIGHTS ARE BACK ON.
Incident date: May 18, 2019
AIRBAG WARNING LIGHT AND SEAT BELL LIGHT REMAINS ON ENTIRE TIME. THERE HAVE BEEN RECALLS ON 2009 AND EARLIER MODELS BUT NOT 2010'S, HOWEVER IT'S THE SAME ISSUE. I RECENTLY PURCHASED THE CAR HOWEVER THE ORIGINAL OWNER HAD THE REPLACED IN 2015 BUT NOW THE LIGHTS ARE BACK ON.
MINI
COOPER COUNTRYMAN
(2013) - SEAT BELTS
May 22, 2019
Incident date: May 22, 2019
WHILE IN MOTION, PASSENGER SEAT BELT ALARM WAS GOING OFF THIS AM WITH NO ONE IN THE PASSENGER SEAT. ALSO NOTICED THAT THE PASSENGER AIR BAG SIGNAL WAS NOT LIT.
MINI
COOPER COUNTRYMAN
(2013) - AIR BAGS
May 22, 2019
Incident date: May 22, 2019
WHILE IN MOTION, PASSENGER SEAT BELT ALARM WAS GOING OFF THIS AM WITH NO ONE IN THE PASSENGER SEAT. ALSO NOTICED THAT THE PASSENGER AIR BAG SIGNAL WAS NOT LIT.
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2013 MINI COOPER S. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE CONTACT CALLED CLASSIC MINI COOPER AT 440-585-9910 (LOCATED AT 2573 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) WHERE THE TECHNICIAN RECOM... Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2013 MINI COOPER S. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE CONTACT CALLED CLASSIC MINI COOPER AT 440-585-9910 (LOCATED AT 2573 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) WHERE THE TECHNICIAN RECOM... Read more
Incident date: Apr 28, 2019
VERY HARD TO TURN STEERING WHEEL AT TIMES ESPECIALLY WHEN MOVING SLOWLY; COMING TO A TURN AT A LIGHT, BACKING OUT OF A PARKING SPOT, ETC.
Incident date: Apr 29, 2019
POWER STEERING PUMP PROBLEM FOR MINI COOPER R50 BOUGHT MY R50 PRE-OWNED 125000 KMS ON THE ODO FROM A DEALERSHIP(NOT A MINI DEALERSHIP) AS A PRESENT FOR MY DAUGHTER IN MARCH 2019. I ALREADY KNEW THERE WAS SOMETHING WRONG. OBSERVED A LEAK IN THE POWER STEERING RESERVOIR. DEALER SUPPOSEDLY FIXED THE PROBLEM BY REPLACING SOME HOSES. AFTER A MONTH, I TRIED STARTING THE CAR UP AND THE CAR WOULD NOT ... Read more
Incident date: Aug 8, 2018
THE WARNING FOR TH EPASSENGER AIRBAG COMES ON, THOUGH APPARENTLY NOTHING IS WROMG WITH IT. IT SEEMS TO BE A COMMMON PROBLEM THAT MINI IS AWARE OFF, PUTS PEOPLE IN DANGER, BUT DOESNT DO ANYTHING TO FIX THE HARNESS UNDERNEATH THE PASSENGER SEAT, WHICH THEY QUOTE AT 1200 TO 1400 TO REPAIR THEIR ILL DESIGN AND FINAL PRODUCT
MINI
COUNTRYMAN
(2015) - LATCHES/LOCKS/LINKAGES:DOORS:LATCH
May 8, 2019
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2015 MINI COUNTRYMAN. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR MECHANISMS DID NOT LATCH. THE VEHICLE WAS TAKEN TO MINI OF DUTCHES COUNTY (1162 US 9,, WAPPINGERS FALLS, NY 12590) AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF PROBLEM HAS ... Read more
Incident date: Apr 26, 2019
AT 40K MILES ON A 2009 MINI COOPER S (R56); SRS AIRBAG AND SEATBELT WARNING LIGHTS APPEAR ON LCD SCREEN / SPEEDOMETER, TACHOMETER AND ROOF; LCD WARNING READS "FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER..." WARNING LIGHTS ILLUMINATE AT STARTUP AND REMAIN PERMANENTLY ON WHILE AT IDLE AND DURING DRIVE, AS WELL AS ALL OTHER FUNCTIONS AND CONDITIONS UNTIL... Read more
Incident date: May 6, 2019
ENGINE HAS DEVELOPED THE "DEATH RATTLE" AT LOW REV AND LOW TEMPERATURE , INDICATING A FAILING, DEFECTIVE TIMING CHAIN AND TENSIONE
Incident date: Apr 30, 2019
MINI COOPER TIMING CHAIN TENSONER DEFECT. I HAVE A R56 HARDTOP 2010 MINI COOPER. MY CAR STARTED HAVING ISSUES LIKE TURNING OFF WHILE DRIVING. A RATTLING NOISE UNDER THE HOOD, ESPECIALLY ON THE PASSENGER SIDE OF THE CAR. WHILE I WAS DRIVING I HEARD A LOUD SNAP NOISE AND MY CAR SHUT OFF. THE ENGINE WOULD NOT TURN OVER AFTER THAT AND WHEN I LOOKED UNDER THE HOOK THERE WAS A BROKEN VALVE COVER. THE TI... Read more
Incident date: Apr 30, 2019
MINI COOPER TIMING CHAIN TENSONER DEFECT. I HAVE A R56 HARDTOP 2010 MINI COOPER. MY CAR STARTED HAVING ISSUES LIKE TURNING OFF WHILE DRIVING. A RATTLING NOISE UNDER THE HOOD, ESPECIALLY ON THE PASSENGER SIDE OF THE CAR. WHILE I WAS DRIVING I HEARD A LOUD SNAP NOISE AND MY CAR SHUT OFF. THE ENGINE WOULD NOT TURN OVER AFTER THAT AND WHEN I LOOKED UNDER THE HOOK THERE WAS A BROKEN VALVE COVER. THE TI... Read more
MINI
COOPER COUNTRYMAN
(2012) - ELECTRONIC STABILITY CONTROL (ESC)
Apr 29, 2019
Incident date: Jun 26, 2017
THIS VEHICLE WAS PURCHASED IN 2011 AND HAS REQUIRED A MULTITUDE OF MAINTENANCE /REPAIRS DUE TO MANUFACTURER ISSUES. THE DEALERSHIP OF ORIGINAL PURCHASE WAS INCREDIBLY RESPONSIBLE AND TOOK RESPONSIBILITY OF THESE REPAIRS. I MOVED TO ANOTHER AREA TWO YEARS AGO AND RIGHT ABOUT THIS TIME, THE FRONT PASSENGER AIR BAG LIGHT BEGAN TO RANDOMLY GO ON AND OFF INDICATING THAT THE AIR BAG WOULD NOT BE ENGAG... Read more
MINI
COOPER COUNTRYMAN
(2012) - AIR BAGS
Apr 29, 2019
Incident date: Jun 26, 2017
THIS VEHICLE WAS PURCHASED IN 2011 AND HAS REQUIRED A MULTITUDE OF MAINTENANCE /REPAIRS DUE TO MANUFACTURER ISSUES. THE DEALERSHIP OF ORIGINAL PURCHASE WAS INCREDIBLY RESPONSIBLE AND TOOK RESPONSIBILITY OF THESE REPAIRS. I MOVED TO ANOTHER AREA TWO YEARS AGO AND RIGHT ABOUT THIS TIME, THE FRONT PASSENGER AIR BAG LIGHT BEGAN TO RANDOMLY GO ON AND OFF INDICATING THAT THE AIR BAG WOULD NOT BE ENGAG... Read more
MINI
COOPER S CONVERTIBLE
(2011) - AIR BAGS
Apr 28, 2019
Incident date: May 10, 2018
AIRBAG LIGHT INDICATING FAULTY DEVICE. THE INDICATIONS STARTED TO APPEARS RANDOMLY AND MOST FOR THE PASSENGER SEAT HOWEVER TODAY IS ON ALL TIME.
MINI
COOPER COUNTRYMAN
(2013) - UNKNOWN OR OTHER
Apr 27, 2019
Incident date: Apr 20, 2019
EVEN AFTER AN OIL CHANGE,IN ABOUT TWO OR THREE WEEKS, I HAVE TO ADD OIL TO MY CAR, USUALLY ABOUT 2 QUARTS. THE CHECK OIL SYMBOL ILLUMINATES OFTEN, MY OIL LEVEL IS ALMOST ALWAYS SHOWING EXTREMELY LOW ON THE DIP STICK. I WAS TOLD BY THE DEALER THAT MY CAR DOES NOT HAVE ANY LEAKS AND THAT MINI COOPERS JUST BURN A LOT OF OIL AND THIS IS NORMAL. HOWEVER, I FEEL THAT HAVING TO ADD OIL TO MY CAR EVERY T... Read more
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Apr 27, 2019
Incident date: Jun 1, 2018
THE CORE PLUG FAILED ALLOWING COOLANT INTO THE CRANK CASE. THE MINI AUTOMOTIVE REPAIR FACILITY SPECULATED THAT THE VEHILCE MUST HAVE BECOME OVERHEATED TO THE POINT OF DAMAGING THE CYLINDER HEAD. AT FIRST IS WAS THOUGHT THAT A REPLACEMENT CYLINDER HEAD WOULD COST $9K. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE CRANK CASE WAS TO BADLY COMPROMISED FOR ADEQUATE REPAIR AND THE ENTIRE ENGINE N... Read more
Incident date: Mar 12, 2019
THE POWER STEERING PUMP STOPS FUNCTIONING INTERMITTENTLY WHEN STARTING A STOP.
MINI
COUNTRYMAN
(2018) - SERVICE BRAKES
Apr 19, 2019
Incident date: Apr 1, 2019
WHEN STOPPED THE BRAKE PEDAL SLOWLY GOES TO THE FLOORBOARDS. SOMETIMES I HAVE TO REPEATEDLY PUMP THE BRAKE PEDAL WHILE AT A STOP LIGHT TO PREVENT RUNNING INTO THE CAR IN FRONT OF ME. TOOK IT TO A DEALERSHIP AND THEY DROVE THE CAR BUT COULDN'T FINE ANY PROBLEMS. THE MASTER CYLINDER LEAK DOWN IS GETTING PROGRESSIVELY WORSE WITH TIME. I BELIEVE THAT I AM QUALIFIED TO WRITE ABOUT THIS AS I WAS, WHEN Y... Read more
Incident date: Apr 1, 2019
MY DRIVER SIDE BRAKE LIGHT KEEPS MELTING. THE PLASTIC THE THE LIGHT BUILD SCREWS INTO IS ACTUALLY MELTING T THE BRAKE LIGHT BULB. I'VE PAID MINI TO REPAIR THE DAMAGE AND THE SAME ISSUES HAS SURFACED. THE DRIVER'S SIDE BRAKE LIGHT DOES NOT WORK AT ALL.
Incident date: Mar 15, 2019
MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.
Incident date: Mar 15, 2019
MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.
Incident date: Apr 14, 2019
HANDBRAKE HARNESS NOT ROUTED AS DESIGNED. FROM THE PICTURE YOU CAN SEE THE HARNESS NOT INSIDE THE CLIP. THIS MAKES THE HANDBRAKE HARNESS SHORT FROM POINT TO POINT. WHICH WILL LEAD TO MY REAR PASSENGER SIDE BRAKE ALWAYS ON. AND ALSO, IT WILL CAUSE A SERIOUS SAFETY ISSUE IF I WANT TO USE MY HANDBRAKE TO STOP MY VEHICLE. THE FORCE APPLIED ON PASSENGER SIDE IS WAY MORE THAN DRIVE SIDE ( IT WAS INST... Read more
Incident date: Apr 14, 2019
HANDBRAKE HARNESS NOT ROUTED AS DESIGNED. FROM THE PICTURE YOU CAN SEE THE HARNESS NOT INSIDE THE CLIP. THIS MAKES THE HANDBRAKE HARNESS SHORT FROM POINT TO POINT. WHICH WILL LEAD TO MY REAR PASSENGER SIDE BRAKE ALWAYS ON. AND ALSO, IT WILL CAUSE A SERIOUS SAFETY ISSUE IF I WANT TO USE MY HANDBRAKE TO STOP MY VEHICLE. THE FORCE APPLIED ON PASSENGER SIDE IS WAY MORE THAN DRIVE SIDE ( IT WAS INST... Read more
Incident date: Feb 21, 2019
FEBRUARY 21, 2019 I WAS PULLING INTO A PARKING SPACE AND THE BRAKES TEMPORARILY FAILED. WHEN I PUMPED THEM A SECOND TIME THEY CAME TO A STOP, HOWEVER BY THEN THE CAR AND I HAD GONE OVER A HEDGE AND SIDE SWIPED A TREE. BMW NORTH AMERICA COULD NOT FIND ANY WARNING ON MARCH 11, 2019 WHEN THEY REVIEWED THE SYSTEMS, NO WARNINGS AT ALL, NO AIR BAGS DEPLOYED. I WAS TURNING IN TO A FAMILIAR PARKING LOT A... Read more
Crash
Incident date: Feb 21, 2019
FEBRUARY 21, 2019 I WAS PULLING INTO A PARKING SPACE AND THE BRAKES TEMPORARILY FAILED. WHEN I PUMPED THEM A SECOND TIME THEY CAME TO A STOP, HOWEVER BY THEN THE CAR AND I HAD GONE OVER A HEDGE AND SIDE SWIPED A TREE. BMW NORTH AMERICA COULD NOT FIND ANY WARNING ON MARCH 11, 2019 WHEN THEY REVIEWED THE SYSTEMS, NO WARNINGS AT ALL, NO AIR BAGS DEPLOYED. I WAS TURNING IN TO A FAMILIAR PARKING LOT A... Read more
Crash
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Apr 8, 2019
Incident date: Sep 25, 2018
DRIVING ON HWY AND MY CAR WOULDN'T ACCELERATE NO WARNING LIGHTS WENT OFF ON THE CAR SO I PULLED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A SHOP THAT SAID THAT THERE WAS SOME SORT OF COOLANT LEAKAGE AND A MALFUNCTION OF THERMOSTAT SO THE ENGINE OVER HEATED. THEY WANTED TO CHARGE ME 10,000 TO FIX IT AND THE WARRANTY THAT I BOUGHT FOR 2999.00 DID NOT WANT TO COVER THE COST. SO THE SHOP CHARGED ME ... Read more
Incident date: Mar 28, 2019
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT THE BRAKE SENSOR WARNING INDICATOR ILLUMINATED, BUT THERE WAS NO BRAKE FAILURE. THE VEHICLE WAS TAKEN TO HABBERSTAD BMW (945 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746) WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND DECLINED TO ASSIST. THE VEHICLE WAS NOT REPAIRED. T... Read more
Incident date: Mar 18, 2019
AT 32000 MILES AN OIL LEAK WAS NOTED ON THE GARAGE FLOOR. THE FOREIGN CAR REPAIR SHOP TROUBLESHOT THE LEAK. FINAL OUTCOME: REPLACE SUPERCHARGER ASSEMBLY, VACUUM BRAKE BOOSTER PUMP AND INTAKE MANIFOLD GASKET. TOTAL COST $3,014.78 FOR A VEHICLE THAT HAS A TRADE-IN VALUE OF LESS THAN $5,000. THE FOREIGN CAR EXPERT WAS AMAZED THAT THE TURBO HAD TO BE REPLACED WITH SUCH LOW MILEAGE.
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Apr 1, 2019
Incident date: Feb 18, 2019
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WAS FAULTY. MINI OF LOVELAND (4055 BYRD DR, LOVELAND, CO 80538, (970) 292-5020) WAS NOTIFIED OF THE FAILURE, BUT A DIAGNOSTIC APPOINTMENT WAS NOT SCHEDULED. THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM EXTENDED WARRANTY PROGRAM: SI M32 02 15 (STEERING AND WHEEL ALIGNMENT). AN INDEP... Read more
Incident date: Mar 21, 2019
THERMOSTAT HOUSING FAULT CODE CAME ON WHILE DRIVING. 2014 MINI COOPER HARDTOP MODELS HAVE A RECALL. MY VIN # DOES NOT. PLEASE INVESTIGATE THIS AND INITIATE A RECALL FOR MY VIN.
Incident date: Mar 1, 2019
WHILE DRIVING AT HIGHWAY SPEED ON I-71 N & N. BROADWAY EXIT IN COLUMBUS, OHIO ON MARCH 1, 2019 THE TIMING CHAIN BROKE AND CAUSED COMPLETE ENGINE FAILURE AND BENT ALL VALVES AND CYLINDER HEAD AND VALVES RESULTING IN $8821.97 IN DAMAGE TO MY ENGINE. THE CAUSE OF THE TIMING CHAIN FAILURE IS DUE TO THE PRINCE/PSA ENGINE DESIGN AND MANUFACTURING DEFECT ADMITTED TO IN THE CLASS ACTION LAWSUIT KNOW AS J... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING 60 MPH, THE TIMING CHAIN FRACTURED, CAUSING A COMPLETE ENGINE FAILURE. ALL THE VALVES AND CYLINDER HEADS WERE BENT. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SHOULDER EVEN AFTER THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE DEALER (MIDWESTERN AUTO GROUP, 6335 PERIMETER LOOP RD, DUBLIN, OH 43017, (614) 889-2571 WHERE I... Read more
Incident date: Mar 24, 2019
PURCHASED VEHICLE NOVEMBER 2017. CAR WAS PARKED AND WHEN I STARTED ENGINE THERE WAS A LOUD NOISE. I TOOK IT IMMEDIATELY TO MINI COOPER SERVICE. WAS TOLD THE PASSENGER SIDE ENGINE MOUNT HAD COLLAPSED AND IT HAS ALSO CAUSED DAMAGE TO THE HEAT SHIELD FOR THE TURBO. HOW IS THIS POSSIBLE? NO SIGNS OR PRIOR PROBLEMS. MY MAINTENANCE HAS ALWAYS BEEN UP TO DATE. WHEN IT HAPPENED THE VEHICLE WAS PARKED... Read more
Incident date: Mar 10, 2019
I HAVE A 2013 MINI COOPER ONLY 59K MILES ON IT AND THE ENGINE LIGHT CAME ON. I TRIED USING THE OBD MACHINE TO TURN IT OFF BUT IT WON'T TURN OFF. I HAVE P052B AND P013C CODES.CHECK ENGINE LIGHT COMES ON AND OFF RANDOMLY.
Incident date: Mar 6, 2019
STEERING PUMP TRANSMISSION WEENING NOT WANTING TO CHANGE GEARS RIGHT
Incident date: Mar 6, 2019
STEERING PUMP TRANSMISSION WEENING NOT WANTING TO CHANGE GEARS RIGHT
Incident date: Mar 6, 2019
STEERING PUMP TRANSMISSION WEENING NOT WANTING TO CHANGE GEARS RIGHT
Incident date: Mar 8, 2019
OCCASIONALLY THE STEERING OVER MY MINI COOPER S IS BECOMING VERY HARD. IT SEEMS LIKE THE POWER STEERING IS FAILING. THE CAR THEN CAN ONLY BE STEERED WITH A LOT OF DIFFICULTY. I CAN NO LONGER RISK TO HAVE MY DAUGHTER OR WIFE DRIVE THIS CAR. I CHECKED THE STEERING FLUID AND IT IS AT OPTIMAL LEVELS. IT USUALLY HAPPENS AT LOWER SPEED, BUT I HAVE NOT DRIVEN IT ON THE FREEWAY SINCE THIS ISSUE STARTED TO... Read more
Incident date: Mar 13, 2019
POWER STEERING FAILURE - INTERMITTENT AND DURING MOTION, MINI DEALERSHIP PROVIDED RECORDS THAT THE CLAIM WAS CLEARED WITH # AND MILEAGE, BUT THIS IS FALSE INFORMATION IF STILL COVERED BY NHTSA # 15V660000. ORIGINAL RECALL # THAT WAS ENTERED IN THE "REPAIR HISTORY" FROM MINI THAT NEVER OCCURRED IS M320215. THANK YOU
Incident date: Mar 9, 2019
WHEN ADJUSTING THE DRIVER AND PASSENGER SEATS, THE AIRBAG LIGHT ILLUMINATED. AFTER RESEARCHING ONLINE, I CONDUCTED TROUBLESHOOTING. I VERIFIED THAT THE WIRING HARNESSES AND CONNECTORS FOR THE AIRBAG SENSORS UNDER BOTH SEATS HAD COME LOOSE, AND CERTAIN WIRES DE-PINNED. THE CAR WAS RUNNING, AND PARKED WHEN THIS OCCURRED.
Incident date: Mar 9, 2019
WHEN ADJUSTING THE DRIVER AND PASSENGER SEATS, THE AIRBAG LIGHT ILLUMINATED. AFTER RESEARCHING ONLINE, I CONDUCTED TROUBLESHOOTING. I VERIFIED THAT THE WIRING HARNESSES AND CONNECTORS FOR THE AIRBAG SENSORS UNDER BOTH SEATS HAD COME LOOSE, AND CERTAIN WIRES DE-PINNED. THE CAR WAS RUNNING, AND PARKED WHEN THIS OCCURRED.
Incident date: Mar 11, 2019
DOOR HANDLES WILL NOT WORK. CAR HAS ONE LOCKED UNABLE TO OPEN AND ONE UNABLE TO CLOSE. SECOND TIME HAVING TO REPLACE THEM IN 3 YEARS (ABOUT 18 MONTHS EACH TIME) VERY UNSAFE AND UNABLE TO DRIVE. HAPPENS WHEN OPENING AND CLOSING DOORS.
Incident date: Mar 11, 2019
DOOR HANDLES WILL NOT WORK. CAR HAS ONE LOCKED UNABLE TO OPEN AND ONE UNABLE TO CLOSE. SECOND TIME HAVING TO REPLACE THEM IN 3 YEARS (ABOUT 18 MONTHS EACH TIME) VERY UNSAFE AND UNABLE TO DRIVE. HAPPENS WHEN OPENING AND CLOSING DOORS.
MINI
COOPER S COUNTRYMAN
(2012) - UNKNOWN OR OTHER
Mar 7, 2019
Incident date: Mar 7, 2019
SIMPLY PUT, MY SHIFT CABLE DETACHED FROM THE TRANSMISSION. I WENT FROM 1ST TO 2ND TO NEUTRAL TO STOP AT THE END OF MY DRIVEWAY TO LOOK BOTH WAYS BEFORE PULLING ONTO THE ROAD TO NO SHIFT CAPABILITIES WHATSOEVER. LUCKILY IT HAPPENED AT THE END OF MY DRIVEWAY AND NOT ON THE HIGHWAY WHERE I NORMALLY DRIVE TO GET TO WORK. I MANAGED TO POP THE LOOP END BACK IN PLACE, BUT FEAR IT MAY FALL OFF, AGAIN. DEA... Read more