Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Aug 15, 2019
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. ONCE RESTARTED, THE STEERING OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY ONE AND A HALF MONTHS AND WAS GETTING WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FO... Read more
Incident date: Jun 10, 2019
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED INTERMITTENT POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, MINI OF MARIN (5880 PARADISE DR, CORTE MADERA, CA 94925, (415) 887-2194) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE V... Read more
Incident date: Feb 22, 2019
POWER STEERING NO LONGER WORKS.
MINI
COOPER S CLUBMAN
(2012) - ENGINE
Aug 9, 2019
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2012 MINI COOPER S CLUBMAN. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND CAME TO A COMPLETE STOP, THE VEHICLE BEGAN MAKING HISSING AND POPPING SOUNDS. AFTERWARDS, THE ENGINE FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THERE WAS A BLOWN HEAD GASKET, A FRACTURED AIR FLOW SENSOR, AND SEVERAL OTHER FA... Read more
Incident date: Feb 2, 2019
PASSENGER SIDE AIRBAG SENSOR. LIGHT DOES NOT GO OFF. DEALER ADVISES THIS IS A KNOWN PROBLEM AND THEY EXTENDED WARRANTY ON IT FOR 10 YRS BUT DID NOT RECALL EVEN THOUGH THEY KNOW IT'S A DEFECT. WE PURCHASED OUR 2009 MINI IN OCT 2008 SO NOT COVERED BY THEIR EXTENSION. SHOULDN'T IT BE SINCE THEY ACKNOWLEDGE PROBLEM?
Incident date: Aug 3, 2019
HIGH PRESSURE FUEL PUMP FAILED, MINI HAS ISSUED EXT WARRANTIES O THE 2009, 2001, 20012 MODELS BECAUSE OF THIS ISSUE BUT NOT THIS MODEL. CAR IS BELOW 100,000 MILES IF THESE YEARS HAVE PROBLEMS AND NOW I AM HAVING A PROBLEM SHOULD THE 2010 MODELS BE COVERED
MINI
COOPER S COUNTRYMAN
(2012) - SEATS
Aug 5, 2019
Incident date: Aug 4, 2019
THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR SENSOR FAULTS WHICH WERE COVERED IN RECALLS ON EARLIER MODELS ARE STILL A PROBLEM, YET NO LONGER COVERED FOR REPAIR. THIS SENSOR CONTROLS AIRBAG INFLATION DURING ACCIDENTS
MINI
COOPER S COUNTRYMAN
(2012) - AIR BAGS
Aug 5, 2019
Incident date: Aug 4, 2019
THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR SENSOR FAULTS WHICH WERE COVERED IN RECALLS ON EARLIER MODELS ARE STILL A PROBLEM, YET NO LONGER COVERED FOR REPAIR. THIS SENSOR CONTROLS AIRBAG INFLATION DURING ACCIDENTS
MINI
COOPER S COUNTRYMAN
(2012) - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Aug 5, 2019
Incident date: Aug 4, 2019
THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR SENSOR FAULTS WHICH WERE COVERED IN RECALLS ON EARLIER MODELS ARE STILL A PROBLEM, YET NO LONGER COVERED FOR REPAIR. THIS SENSOR CONTROLS AIRBAG INFLATION DURING ACCIDENTS
Incident date: Jul 31, 2019
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT PULLED INTO A LEFT TURN LANE AS THE VEHICLE COMPLETELY FAILED. THE VEHICLE WAS TOWED TO MINI OF THE WOODLANDS (16675 I-45, CONROE, TX 77385, (936) 344-1258) WHERE IT WAS DIAGNOSED THAT THE DME (ENGINE COMPUTER) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFA... Read more
MINI
COOPER S COUNTRYMAN
(2012) - POWER TRAIN
Jul 30, 2019
Incident date: Jul 12, 2019
CLUTCH SLIPPING, TAKING A LOT OF RPMS TO GET MOVING, LOT OF CHATTER ACCELERATING AROUND CORNERS (LIKE MAKING A TURN FROM OUT OF A DEAD STOP). STALLED OUT AT BUSY INTERSECTIONS, AND AT TRAFFIC SIGNALS ON HILLS, NEARLY CAUSING A FEW ACCIDENTS. BACKING UP INTO DRIVEWAY, JUST TRYING TO GET OVER THE CURB SLOPE WAS ENOUGH TO CAUSE A BURNING SMELL FROM THE CLUTCH. RESEARCH SHOWS THAT THE CLUTCH IN THIS M... Read more
Incident date: Jul 25, 2019
TL* THE CONTACT OWNS A 2015 MINI COOPER S. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER'S SIDE TURN SIGNAL AND BRAKE LIGHTS DID NOT WORK AND THE 'MALFUNCTION REAR LIGHT CLUSTER' MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAMAN MOTORCARS (561-465-8293, LOCATED AT 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THE REAR BRAKE CLUSTER AND THE TURN SIGNALS WERE REPLACED. THE TECHNICI... Read more
Incident date: Jul 25, 2019
TL* THE CONTACT OWNS A 2015 MINI COOPER S. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER'S SIDE TURN SIGNAL AND BRAKE LIGHTS DID NOT WORK AND THE 'MALFUNCTION REAR LIGHT CLUSTER' MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAMAN MOTORCARS (561-465-8293, LOCATED AT 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THE REAR BRAKE CLUSTER AND THE TURN SIGNALS WERE REPLACED. THE TECHNICI... Read more
Incident date: Feb 20, 2019
POWER STEERING PUMP FAILED WHILE DRIVING
Crash
2 injured
MINI
COUNTRYMAN
(2018) - EXTERIOR LIGHTING
Jul 24, 2019
Incident date: Jul 18, 2019
VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE USER HAD OPERATED THE SWITCH. IF THIS HAPPENED FOR MANY MINI OWNERS, PEOPLE WOULD BE STRANDED AND LEFT... Read more
MINI
COUNTRYMAN
(2018) - UNKNOWN OR OTHER
Jul 24, 2019
Incident date: Jul 18, 2019
VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE USER HAD OPERATED THE SWITCH. IF THIS HAPPENED FOR MANY MINI OWNERS, PEOPLE WOULD BE STRANDED AND LEFT... Read more
MINI
COUNTRYMAN
(2018) - ELECTRICAL SYSTEM
Jul 24, 2019
Incident date: Jul 18, 2019
VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE USER HAD OPERATED THE SWITCH. IF THIS HAPPENED FOR MANY MINI OWNERS, PEOPLE WOULD BE STRANDED AND LEFT... Read more
Incident date: Jul 9, 2019
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE CONTACT'S DAUGHTER INADVERTENTLY BUMPED INTO THE EXHAUST PIPE LOCATED ON THE REAR DRIVER'S SIDE OF THE VEHICLE. AS A RESULT, SHE SUSTAINED A SECOND DEGREE BURN TO THE RIGHT LEG WHICH REQUIRED MEDICAL TREATMENT. THE MANUFACTURER WAS NOTIFIED REGARDING THE INCIDENT AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE N... Read more
1 injured
Incident date: Jun 12, 2019
EXHAUST VANOS SOLENOID FAILURE 06/12/2019. THIS IS A COMMON ISSUE TO MINI'S AND BMW'S THAT OCCURS ON A REGULAR BASIS WHICH INTERRUPTS THE POLLUTION CONTROL SYSTEM. BMW WHO MANUFACTURES THE PART HAS EXTENDED THE WARRANTY FOR THIS PART ON BMW'S TO 10 YEARS BUT HAS NOT YET ADDRESSED ALL THE ISSUES THAT MINI OWNERS HAVE HAD WITH THE PARTICULAR PART. THERE ARE TWO IN THE ENGINE AND THEY ARE IDENTIC... Read more
Incident date: Jul 21, 2019
TL* THE CONTACT OWNED A 2017 MINI COOPER. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP AT A STOP SIGN AND IMPACTED THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED SHE WAS COLLIDED INTO A FIRE HYDRANT. THE AIR BAG DID NOT DEPLOY. THE CONTACT STATED THE PASSENGER FROM THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NO... Read more
Crash
1 injured
Incident date: Jul 3, 2019
WHILE MOVING IN TRAFFIC AND ACCELERATING, THE FUEL PUMP CUT OUT AND THE ENGINE DIED, FORCING THE DRIVER TO MANEUVER IN TRAFFIC (COASTING) EVENTUALLY COMING TO STOP IN A LEFT HAND TURN LANE WHICH WAS THEN BLOCKED WITH THE DEAD VEHICLE. THOUGH THE VEHICLE WAS UNDAMAGED, THE POSSIBILITY OF A COLLISION EXISTED. RESEARCH INDICATES THAT MINIS FROM 2010-EARLY 2012 HAD SIMILAR PROBLEMS, RESULTING IN MINI... Read more
Incident date: Jul 20, 2019
TURBO CHARGER HAS SYSTEMATICALLY FAILED OVER THE LAST YEAR, WITH WORSENING EFFECTS. THIS CAUSES THE CAR TO AUTOMATICALLY GO INTO "LIMP MODE" AND CUTS POWER. THIS IS DANGEROUS FOR DRIVING ON THE HIGHWAY. THIS IS A COMMON COMPLAINT WITH MINI COOPERS WITH MANY, BUT NOT ALL YEARS RECALLED.
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING 35 MPH, THE CONTACT STOPPED AT A TRAFFIC LIGHT AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT UNKNOWN WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. AFTER MULTIPLE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS TOWED TO BMW OF SAN ANTONIO (LOCATED AT 15507 W IH 10, SAN ANTONIO, TX 78249, (21... Read more
Incident date: May 31, 2019
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHILE DRIVING, THE PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO MINI OF BEDFORD (LOCATED AT 209 S RIVER RD, BEDFORD, NH 03110, (833) 785-4497) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPROGRAMMED. THE CONTACT ALSO WA... Read more
Incident date: Jun 1, 2019
THERMOSTAT & HOUSING PLUS WATER PUMP HAVE BEEN REPLACED. CAR STILL RUNS TEMPS IN EXCESS OF 230 BEFORE FAN WILL COME ON. I AM FEARFUL THE ENGINE MAY GET ON FIRE DUE TO HEAT AND THEREFORE, I AM NOT DRIVING IT. TOOK IT TO THE DEALER AND THEY REMOVED 2 RELAYS, ONE OF WHICH CONTROLLED THE ENGINE FAN. I REPLACED THE RELAY.
Incident date: Jul 1, 2019
HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL FAILURE. 2014, NEXT WAS THE ENGINE WOULD STAY ON WHEN THE KEY WAS REMO... Read more
Incident date: Jul 10, 2019
BOUGHT THIS CAR FOR 16 YR OLD DAUGHTER. STEERING WAS CUTTING OUT WHILE DRIVING TOOK CAR TO MINI OF DALLAS RECALL WAS DONE ON HARNESS, PUMP, COOLING FAN. NEXT WEEK NO STEERING AGAIN WHILE DRIVING TOOK CAR BACK. MINI STATED DRIVE BELT BROKE AND WAS REPAIRED FOR 260.00. 3 DAYS LATER WAS CALLED AT A 11:30 AT NIGHT MY DAUGHTER STATING THE STEERING HAD CUT OUT AGAIN. I DON'T WANT MY DAUGHTER IN THIS CAR... Read more
Incident date: Jul 4, 2019
THE CAR WAS IN MOTION WHEN SUDDENLY THE STEERING WHEEL BECAME VERY HARD AND THE DRIVER LOST CONTROL, ALMOST CAUSING AN ACCIDENT. THERE HAS BEEN A RECALL FOR MINI COOPER S VEHICLES (15V-XXX SAFETY RECALL) INVOLVING THE ELECTRIC-HYDRAULIC POWER STEERING SYSTEM. THE RECALL INCLUDES 2002-2005 MODELS, AND EXTENDS THE WARRANTY UP TO 13 YEARS OR UP TO 150,000 MILES. OUR VEHICLE FALLS UNDER THOSE REQUIREM... Read more
MINI
COOPER COUNTRYMAN
(2012) - ENGINE
Jul 8, 2019
Incident date: Aug 29, 2018
THE WATER PUMP IN THE CAR FAILED WITHOUT WARNING OR CHECK ENGINE LIGHT COMING ON, CAUSING IMMEDIATE OVERHEATING AND THE HEAD GASKET ON THE ENGINE TO BLOW. MINI REFUSED TO FIX THE CAR, AS THEY SAID IT WAS OUT OF WARRANTY, DESPITE THE FAULTY WATER PUMP BEING THE CAUSE OF THE OVERHEATING.
Incident date: Jun 21, 2019
TAKATA RECALL: THE WARNING LIGHT IS ALWAYS ON THE PAST 6 MONTHS SAYING MY AIRBAG ON PASSENGER SIDE IS NOT OPERATIONAL. MINI DEALERS WANT TO CHARGE ME $145 PLUS TO CHECK IF THE AIRBAG IS DEFECTIVE. DON'T THEY HAVE TO CHECK THIS AT NO CHARGE FOR ME? I AM VERY CONCERNED FOR MY PASSENGERS, BUT CANNOT AFFORD TO DO THIS.REPAIR SHOP SAID RF SEAT OCCUPANCY SENSOR NEEDS REPLACEMENT. COST $1082. ADVISED ME ... Read more
Incident date: Jun 21, 2019
TAKATA RECALL: THE WARNING LIGHT IS ALWAYS ON THE PAST 6 MONTHS SAYING MY AIRBAG ON PASSENGER SIDE IS NOT OPERATIONAL. MINI DEALERS WANT TO CHARGE ME $145 PLUS TO CHECK IF THE AIRBAG IS DEFECTIVE. DON'T THEY HAVE TO CHECK THIS AT NO CHARGE FOR ME? I AM VERY CONCERNED FOR MY PASSENGERS, BUT CANNOT AFFORD TO DO THIS.REPAIR SHOP SAID RF SEAT OCCUPANCY SENSOR NEEDS REPLACEMENT. COST $1082. ADVISED ME ... Read more
Incident date: Jun 30, 2019
ALL MODELS FROM 2005 ONWARD HAVE BEEN RECALLED, YET EARLIER MODELS HAVE THE SAME PROBLEMS WITH NON FUNCTIONING AIRBAGS. THE AIRBAG WARNING LIGHT IS ON CONTINUALLY, AND THERE ARE KNOWN PROBLEMS WITH WIRING, PRESSURE MATS AND CONNECTORS IN THESE VEHICLES. BMW IS INTENTIONALLY IGNORING THESE ISSUE. MY OWN PERSONAL VEHICLE HAS THIS PROBLEM AND AS A GOVERNMENT MANDATED SAFETY DEVICE I BELIEVE THAT EARL... Read more
MINI
COOPER COUNTRYMAN
(2012) - AIR BAGS
Jun 29, 2019
Incident date: Nov 1, 2018
THE PASSENGER SEAT AIR BAG SENSOR MAT IS FAULTY. THIS ISSUE WAS LISTED AS A RECALL ON PREVIOUS MODELS OF MINI COOPERS FROM NHTSA.
MINI
COUNTRYMAN
(2019) - STEERING
Jun 28, 2019
Incident date: Jun 26, 2019
I PURCHASED MY CAR FOR SCHOOL AND TO COMMUTE TO WORK FROM NEW JERSEY TO CONNECTICUT AND SINCE THE DAY I PURCHASED MY CAR, I HAD NOT ONCE FELT SAFE IN MY OWN CAR. I TOWED MY CAR IN 3 TIMES (9/15/18, 4/8/19, AND 6/10/19) BECAUSE MY STEERING WHEEL WOULD LOCK UP AND FREEZE. IT WAS LIKE DRIVING A VEHICLE WITH THE ENGINES OFF. NON-DRIVEABLE INSTANCES WERE 3 TIMES. HOWEVER, THERE WERE MANY INSTANCES WHEN... Read more
MINI
COUNTRYMAN
(2019) - SERVICE BRAKES
Jun 28, 2019
Incident date: Jun 26, 2019
I PURCHASED MY CAR FOR SCHOOL AND TO COMMUTE TO WORK FROM NEW JERSEY TO CONNECTICUT AND SINCE THE DAY I PURCHASED MY CAR, I HAD NOT ONCE FELT SAFE IN MY OWN CAR. I TOWED MY CAR IN 3 TIMES (9/15/18, 4/8/19, AND 6/10/19) BECAUSE MY STEERING WHEEL WOULD LOCK UP AND FREEZE. IT WAS LIKE DRIVING A VEHICLE WITH THE ENGINES OFF. NON-DRIVEABLE INSTANCES WERE 3 TIMES. HOWEVER, THERE WERE MANY INSTANCES WHEN... Read more
Incident date: Mar 11, 2019
MY CAR STARTED OFF WITH A ROUGH IDLE AND OCCASIONALLY WOULDN'T START. THE ENGINE LIGHT CAME ON AND THE CAR BECAME JERKY WHILE DRIVING. IT HAS SUDDEN SPURTS WHEN IT WANTS TO TAKE OFF. I RAN THE CODE AND GOT P0012. FROM THERE I HAVE REPLACED MULTIPLE PARTS BUT I THINK I LANDED ON THE TIMING CHAIN. I KNOW THERE WAS A SETTLEMENT WITH THESE YEARS BUT FOR SOME REASON THIS PARTICULAR MODEL WASN'T INCLUDE... Read more
Incident date: Jun 15, 2019
SO I BOUGHT A 2002 MINI COOPER LESS THAN A YEAR AGO AND IT CURRENTLY HAS 74K MILES AND ATTEMPTING TO PULL INTO A PARKING SPOT AT THE GROCERY MY STEERING GOES COMPLETELY OUT WHILE I WAS TRYING TO TURN INTO MY SPOT AND RIPPED OFF A BLACK MOLDING THAT GOES OVER THE FRONT PASSENGER WHEEL AND A SIGNIFICANT DING AND SCRATCH.
MINI
COOPER COUNTRYMAN
(2012) - UNKNOWN OR OTHER
Jun 25, 2019
Incident date: Jun 20, 2019
THE VEHICLE STARTS INTERMITTENTLY. THE IMMOBILIZER OF THE VEHICLE DOES NOT DETECT THE PRESENCE OF THEY KEY FOB IN THE SLOT AND THEREFORE WONT START THE VEHICLE. THESE EVENTS HAPPEN INTERMITTENTLY. ONE INSTANCE WAS IN A GASOLINE STATION. I STOP THE ENGINE AND REFUELED. WHEN IT WAS OVER I COULDNT GET THE CAR TO START BECAUSE THER WAS NO RESPONSE FROM THE CAR. I TRIED TO INSERT/EJECT THE KEY... Read more
MINI
COOPER S COUNTRYMAN
(2012) - UNKNOWN OR OTHER
Jun 24, 2019
Incident date: Jun 22, 2019
I HAD JUST EXITED ONTO THE HIGHWAY AND HAD NOT EVEN MADE IT TO THE NEXT EXIT RAMP, WHEN MY SUNROOF EXPLODED. IT SOUNDED AS IF A GUN SHOT HAD GONE OFF IN MY CAR. WE WERE HIT WITH SHARDS OF GLASS AS THE GLASS DID NOT SHATTER INTO SMALL PIECES. GLASS PIECES WERE 1+ INCHES LONG AND 1+ INCHES WIDE. WE HAD NO VEHICLES NEXT TO US. WE DID NOT FIND ANY DEBRIS IN THE CAR OR ON THE ROOF OF THE CAR EXCEP... Read more
Incident date: Jun 5, 2019
VEHICLE WAS IN MOTION AT 55-60 MPH. VEHICLE CUT OFF AND WOULD NOT START OR TURNOVER. 15 MINUTES OF REST AND CAR WAS STARTED AND RPMS WERE FLUTTERING. MINI COOPER OF GRAND RAPIDS STATED THE TIMING CHAIN WAS "MOST LIKELY" "OUT". THEY ALSO STATED NO GOODWILL ASSISTANCE COULD BE PROVIDED WHILE ACKNOWLEDGING THE WINDOW, FOR A PREVIOUS LAWSUIT INVOLVING THEE 2009 MINI COOPER S, WAS CLOSED AND THE DEFECT... Read more
Incident date: Jun 5, 2019
VEHICLE WAS IN MOTION AT 55-60 MPH. VEHICLE CUT OFF AND WOULD NOT START OR TURNOVER. 15 MINUTES OF REST AND CAR WAS STARTED AND RPMS WERE FLUTTERING. MINI COOPER OF GRAND RAPIDS STATED THE TIMING CHAIN WAS "MOST LIKELY" "OUT". THEY ALSO STATED NO GOODWILL ASSISTANCE COULD BE PROVIDED WHILE ACKNOWLEDGING THE WINDOW, FOR A PREVIOUS LAWSUIT INVOLVING THEE 2009 MINI COOPER S, WAS CLOSED AND THE DEFECT... Read more
Incident date: Jun 5, 2019
VEHICLE WAS IN MOTION AT 55-60 MPH. VEHICLE CUT OFF AND WOULD NOT START OR TURNOVER. 15 MINUTES OF REST AND CAR WAS STARTED AND RPMS WERE FLUTTERING. MINI COOPER OF GRAND RAPIDS STATED THE TIMING CHAIN WAS "MOST LIKELY" "OUT". THEY ALSO STATED NO GOODWILL ASSISTANCE COULD BE PROVIDED WHILE ACKNOWLEDGING THE WINDOW, FOR A PREVIOUS LAWSUIT INVOLVING THEE 2009 MINI COOPER S, WAS CLOSED AND THE DEFECT... Read more
MINI
COOPER COUPE
(2012) - ENGINE
Jun 13, 2019
Incident date: Mar 20, 2019
IT'S SOMETHING GOING ON WITH THE ENGINE AND THE ENGINE COOLING SYSTEM AND WITH ALOT OF STUFF WITH THIS CAR I GET ONE THING FIX IN TWO MORE THINGS GO WRONG WITH IT JUST HAVING SO MANY PROBLEMS WITH THIS VEHICLE.
Incident date: May 31, 2019
THE SEAT SENSOR FOR THE PASSENGER AIRBAG WAS REPLACED ONCE UNDER A RECALL. AFTER 2 YEARS, IT HAS FAILED AGAIN. THE DEALER STATED THAT THERE IS ONLY A TWO YEAR WARRANTY ON TEH PART. IT IS A SAFETY ISSUE THAT MAKES THE CARE UNSAFE AND UNUSABLE.
Incident date: May 31, 2019
THE SEAT SENSOR FOR THE PASSENGER AIRBAG WAS REPLACED ONCE UNDER A RECALL. AFTER 2 YEARS, IT HAS FAILED AGAIN. THE DEALER STATED THAT THERE IS ONLY A TWO YEAR WARRANTY ON TEH PART. IT IS A SAFETY ISSUE THAT MAKES THE CARE UNSAFE AND UNUSABLE.
Incident date: May 31, 2019
THE SEAT SENSOR FOR THE PASSENGER AIRBAG WAS REPLACED ONCE UNDER A RECALL. AFTER 2 YEARS, IT HAS FAILED AGAIN. THE DEALER STATED THAT THERE IS ONLY A TWO YEAR WARRANTY ON TEH PART. IT IS A SAFETY ISSUE THAT MAKES THE CARE UNSAFE AND UNUSABLE.
Incident date: Jan 13, 2017
BRAKE LIGHT PASSINGER SIDE LIGHT HOUSING MELTDOWN
Incident date: Jun 7, 2019
THE CARS TRANSMISSION JUMPS OUT OF 1ST GEAR WHEN TURNING ONTO A CITY STREET OR ACCELERATING FROM A STOPLIGHT ON A CITY STREET. I WAS ALMOST REAR ENDED 3 TIMES THIS WEEK AND IT'S VERY DANGEROUS. THIS HAS HAPPENED NUMEROUS TIMES THIS PAST WEEK AND IS A DOCUMENTED PROBLEM WITH THE 2015 MINI COOPER S MANUAL. MY CAR ONLY HAS 25,400 MILES ON IT. THE WARRANTY JUST EXPIRED ON 05/18/2019 (OUT BY DATE) THI... Read more
Incident date: May 24, 2018
FOR THE PAST YEAR, ALL EXTERNAL LIGHT WIRING HAS MELTED. FIRST INSTANCE 5/24/18 BOTH LICENSE PLATE BULBS SHORTED, SECOND INSTANCE 10/26/18 DRIVERS SIDE HEADLIGHT BULB CONNECTOR INSIDE LIGHT MELTED, THIRD INSTANCE 5/21/19 PASSENGER SIDE HEADLIGHT BULB WIRING HARNESS MELTED, FOURTH INSTANCE AND CURRENT 5/30/19 RIGHT TAILLIGHT BULB WIRING MELTED.
Incident date: May 25, 2019
I HAVE BEEN DRIVING MINI S 2007 FOR MORE THAN A YEAR WITH NO SERIOUS ISSUES OTHER THAN ONE CHECK ENGINE LIGHT ISSUE, WHICH WAS RESOLVED SIMPLY BY A MECHANIC CHECK AT BMW SERVICE CENTER. ON SUNDAY EVENING MAY 26, 2019, AS I WAS PLANNING TO GO OUT, I OBSERVED THE STEERING ALERT SIGN ON. I TRIED RESTARTING AND SHUTTING OFF ENGINE MULTIPLE TIMES THINKING IT MAY BE AN ELECTRONIC ABERRATION WHICH MAY ... Read more