Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: May 6, 2019
CAR ACCIDENT CAUSE PROBLEMS , HAVING PROBLEMS WITH CLUTCH / FLYWHEEL WAS REPAIRED ONE TIME DRIVE SLOW WON'T MOVE FAST. NOT STEERING , HAS LEAKAGE , DAMAGE DENTS ON RIGHT SIDE FRONT END PAINT DAMAGES, NOT RIGHT COLOR. BACK BUMPER DAMAGE SCRATCHES , HATCHBACK LOCK NEEDS BE REPLACED. WHEELS DAMAGE LT RT . ABS SYMPTOM LIGHT ON, AIRBAG LIGHT ON, FRONT REAR HOOD LIGHT ON PROBLEMS NOT CLOSING. IN MOTIO... Read more
Crash
1 injured
Incident date: May 6, 2019
CAR ACCIDENT CAUSE PROBLEMS , HAVING PROBLEMS WITH CLUTCH / FLYWHEEL WAS REPAIRED ONE TIME DRIVE SLOW WON'T MOVE FAST. NOT STEERING , HAS LEAKAGE , DAMAGE DENTS ON RIGHT SIDE FRONT END PAINT DAMAGES, NOT RIGHT COLOR. BACK BUMPER DAMAGE SCRATCHES , HATCHBACK LOCK NEEDS BE REPLACED. WHEELS DAMAGE LT RT . ABS SYMPTOM LIGHT ON, AIRBAG LIGHT ON, FRONT REAR HOOD LIGHT ON PROBLEMS NOT CLOSING. IN MOTIO... Read more
Crash
1 injured
Incident date: Oct 19, 2019
HELLO, YESTERDAY AFTERNOON I STARTED MY 2009 MINI COOPER AND NOTED THAT MY GAUGES SUDDENLY FAILED. THE TACH DROPPED TO ZERO. SUDDENLY I RECEIVED A TIRE PRESSURE WARNING LIGHT. I DECIDED I WOULD MOVE THE CAR TO A MORE FAVORABLE LOCATION TO LOOK UNDER THE HOOD. AS I PLACED THE CAR IN REVERSE I NOTED THAT MY POWER STEERING HAD FAILED. I STOPPED THE CAR IMMEDIATELY AND POPPED THE HOOD. I IMM... Read more
Fire
Incident date: Oct 19, 2019
HELLO, YESTERDAY AFTERNOON I STARTED MY 2009 MINI COOPER AND NOTED THAT MY GAUGES SUDDENLY FAILED. THE TACH DROPPED TO ZERO. SUDDENLY I RECEIVED A TIRE PRESSURE WARNING LIGHT. I DECIDED I WOULD MOVE THE CAR TO A MORE FAVORABLE LOCATION TO LOOK UNDER THE HOOD. AS I PLACED THE CAR IN REVERSE I NOTED THAT MY POWER STEERING HAD FAILED. I STOPPED THE CAR IMMEDIATELY AND POPPED THE HOOD. I IMM... Read more
Fire
Incident date: Oct 19, 2019
HELLO, YESTERDAY AFTERNOON I STARTED MY 2009 MINI COOPER AND NOTED THAT MY GAUGES SUDDENLY FAILED. THE TACH DROPPED TO ZERO. SUDDENLY I RECEIVED A TIRE PRESSURE WARNING LIGHT. I DECIDED I WOULD MOVE THE CAR TO A MORE FAVORABLE LOCATION TO LOOK UNDER THE HOOD. AS I PLACED THE CAR IN REVERSE I NOTED THAT MY POWER STEERING HAD FAILED. I STOPPED THE CAR IMMEDIATELY AND POPPED THE HOOD. I IMM... Read more
Fire
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE
Oct 18, 2019
Incident date: Oct 15, 2019
TL* THE CONTACT OWNED A 2012 MINI COOPER S COUNTRYMAN. AFTER DRIVING FOR APPROXIMATELY FOUR HOURS, THE CONTACT PARKED THE VEHICLE AND BLACK SMOKE APPEARED UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND CALLED 911. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND... Read more
Fire
Incident date: Oct 17, 2019
POWER STEERING IS MALFUNCTIONING. IT COME AND GOES FOR A COUPLE OF DAYS WHILE IN A WINDING ROAD. TOOK IT TO THE DEALER AND THEY REPLACE SOME LINES. A FEW MOTHS LATER IT STARTED HAVING ISSUES WITH AT THE BEGINNING OF THE DRIVING AFTER THE CAR HAS BEEN IDLE FOR MORE THAN 2 HOURS. NOW THE POWER STEERING IS TOTALLY NOT WORKING AT ALL.
Incident date: Jul 22, 2019
DAILY ON COLD STARTS, THE CAR MISFIRES AND STALLS 2-20 TIMES BEFORE IT STARTS. THIS HAS JUST STARTED HAPPENING IN THE PAST 3 MONTHS.
MINI
COUNTRYMAN
(2015) - STRUCTURE:BODY
Oct 15, 2019
Incident date: Aug 1, 2019
PURCHASED MINI COOPER COUNTRYMAN S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOULD MAKE ODD CHIRPING NOISES OCCASIONALLY, ALONG WITH THE RIGHT PASSENGER SIDE MIRROR WOULD MAKE A SHU... Read more
MINI
COUNTRYMAN
(2015) - VISIBILITY
Oct 15, 2019
Incident date: Aug 1, 2019
PURCHASED MINI COOPER COUNTRYMAN S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOULD MAKE ODD CHIRPING NOISES OCCASIONALLY, ALONG WITH THE RIGHT PASSENGER SIDE MIRROR WOULD MAKE A SHU... Read more
MINI
COUNTRYMAN
(2015) - ENGINE AND ENGINE COOLING
Oct 15, 2019
Incident date: Oct 8, 2019
2015 MINI COOPER COUNTRYMAN PURCHASED NEW FROM FACTORY. HAVE HAD REGULAR ROUTINE MAINTENANCE SINCE PURCHASE. AROUND 48,000 MILES STARTED HEARING RATTLE NOISE FROM FRONT DRIVERS SIDE OF ENGINE COMPARTMENT. DEALER COULDN'T FIND ANYTHING. NOISE ONLY NOTICEABLE AT LOW SPEEDS AND WHEN CLUTCH UNDER LOAD. GOT WORSE OVER TIME, SO TOOK IT TO DEALER AND WORKED WITH MECHANIC TO IDENTIFY ENGINE. THEY CHECKED ... Read more
Incident date: Oct 2, 2019
PROBLEM 1: CLUTCH/TRANSMISSION FAILED AT 50,000 JUST AFTER WARRANTY. UNABLE TO SHIFT ON HIGHWAY, HAD TO STAY IN LOW GEAR. TRANSMISSION WAS REPLACED. IT FAILED A SECOND TIME, WAS REPLACED AT ABOUT 80,000. I BELIEVE IT IS FAILING AGAIN AS THE CLUTCH IS SLIPPING IN 1ST AND 2ND GEARS; MINI COOPER SAYS THEY NOTE NO PROBLEM. PROBLEM 2: TIMING CHAIN. PARKED, MY CAR WOULD NOT START EASILY; STARTED ON 3... Read more
Incident date: Oct 2, 2019
PROBLEM 1: CLUTCH/TRANSMISSION FAILED AT 50,000 JUST AFTER WARRANTY. UNABLE TO SHIFT ON HIGHWAY, HAD TO STAY IN LOW GEAR. TRANSMISSION WAS REPLACED. IT FAILED A SECOND TIME, WAS REPLACED AT ABOUT 80,000. I BELIEVE IT IS FAILING AGAIN AS THE CLUTCH IS SLIPPING IN 1ST AND 2ND GEARS; MINI COOPER SAYS THEY NOTE NO PROBLEM. PROBLEM 2: TIMING CHAIN. PARKED, MY CAR WOULD NOT START EASILY; STARTED ON 3... Read more
Incident date: Oct 2, 2019
PROBLEM 1: CLUTCH/TRANSMISSION FAILED AT 50,000 JUST AFTER WARRANTY. UNABLE TO SHIFT ON HIGHWAY, HAD TO STAY IN LOW GEAR. TRANSMISSION WAS REPLACED. IT FAILED A SECOND TIME, WAS REPLACED AT ABOUT 80,000. I BELIEVE IT IS FAILING AGAIN AS THE CLUTCH IS SLIPPING IN 1ST AND 2ND GEARS; MINI COOPER SAYS THEY NOTE NO PROBLEM. PROBLEM 2: TIMING CHAIN. PARKED, MY CAR WOULD NOT START EASILY; STARTED ON 3... Read more
MINI
COOPER ROADSTER
(2013) - UNKNOWN OR OTHER
Oct 6, 2019
Incident date: Oct 3, 2019
THE WINDOW CAME UNGLUED SOMEHOW. IT HAD BEEN SITTING IN THE SAME SPOT FOR 2 WEEKS AND IT WAS HOT OUTSIDE, BUT THAT SHOULD NOT BE A REASON FOR A WINDOW TO JUST POP IN LIKE THAT. IT WASN'T BROKEN, IT JUST FEEL IN AND I HADN'T EVEN DRIVE IT FOR AT LEAST TWO WEEKS.
Incident date: Oct 3, 2019
MINI COOPER SEAT OCCUPATION SENSOR OC3 IS FAULTY CAUSING AIRBAG NOT TO WORK PROPERLY.
Incident date: Oct 3, 2019
MINI COOPER SEAT OCCUPATION SENSOR OC3 IS FAULTY CAUSING AIRBAG NOT TO WORK PROPERLY.
Incident date: Sep 6, 2019
MY WIFE WAS DRIVING OUR 2004 MINI COOPER HOME TRAVELING UPHILL ON A STEEP PAVED MOUNTAIN ROADWAY TRAVELING A MAXIMUM OF 15 MPH WHEN FOR SOME UNKNOWN REASON THE VEHICLE LEFT THE ROADWAY; STRUCK A TREE WITH ITS LEFT FRONT AND BURST INTO AN EXPLODING FIRE KILLING MY WIFE WHO WAS NOT ABLE TO ESCAPE THE BURNING VEHICLE. THE NC STATE POLICE ARE INVESTIGATING THE CAUSE OF THE FIRE AND DEATH. THEY DO NOT ... Read more
Crash
Fire
1 deaths
MINI
COOPER CLUBMAN
(2010) - ENGINE
Sep 28, 2019
Incident date: Apr 3, 2018
MY WIFE WAS DRIVING HER 2010 MINI COOPER CLUBMAN ON AN INTERSTATE IN MICHIGAN IN APRIL 2018 GOING 70 MPH WHEN THE ENGINE JUST QUIT, LOSING ALL POWER. I WAS FOLLOWING HER IN A VEHICLE THAT I HAD JUST PURCHASED SO I PULLED OFF THE INTERSTATE BEHIND HER. THERE WAS NOT ANY INDICATION OF EXTERNAL LIQUIDS ESCAPING THE ENGINE SO AFTER 15 MINUTES OF EXAMINING THE VEHICLE I STARTED IT BACK UP AND DROVE T... Read more
Incident date: Sep 27, 2019
CHECK ENGINE LIGHT AC NOT WORKING WATER PUMP
Incident date: Sep 10, 2019
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 30 MPH, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE; HOWEVER, THE STEERING WAS ROUGH AND STIFF. THE CONTACT PERFORMED HIS OWN INSPECTION ON THE VEHICLE AND NOTICED THAT THE POWER STEERING PUMP WAS LEAKING. THE CONTACT SPOKE WITH AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VE... Read more
Incident date: Sep 16, 2019
PASSENGER SEAT MAT SENSOR ON 2007 MINI COOPER FAULTED. THERE WAS A RECALL ON BMW AND MINI COOPERS EXCEPT FOR THIS BASE MODEL. DEALER SAID IT WOULD BE $1800. TO FIX I WOULD THINK THE PARTS FOR THIS CAR ARE THE SAME. SHOULD BE RECALLED.
Incident date: Sep 16, 2019
PASSENGER SEAT MAT SENSOR ON 2007 MINI COOPER FAULTED. THERE WAS A RECALL ON BMW AND MINI COOPERS EXCEPT FOR THIS BASE MODEL. DEALER SAID IT WOULD BE $1800. TO FIX I WOULD THINK THE PARTS FOR THIS CAR ARE THE SAME. SHOULD BE RECALLED.
Incident date: Sep 16, 2019
PASSENGER SEAT MAT SENSOR ON 2007 MINI COOPER FAULTED. THERE WAS A RECALL ON BMW AND MINI COOPERS EXCEPT FOR THIS BASE MODEL. DEALER SAID IT WOULD BE $1800. TO FIX I WOULD THINK THE PARTS FOR THIS CAR ARE THE SAME. SHOULD BE RECALLED.
MINI
COOPER CONVERTIBLE
(2008) - SEATS
Sep 23, 2019
Incident date: Sep 22, 2019
PASSENGER UPPER SEAT HEATER BURNED HOLE THROUGH SEAT AND CHILDS JACKET WHILE DRIVING. THE HEATING ELEMENT IS NOW VISIBLE AND DAUGHTER RECEIVED A MINOR BURN TO FINGER, DO TO MELTED HOLE IN JACKET FROM SEAT HEATER.
1 injured
Incident date: Aug 15, 2019
ADVISED FROM MECHANIC THAT WATER IS GETTING DOWN FROM THE FRONT AREA BELOW THE WINDSHIELD AND IS CAUSING THE BODY CONTROL MODULE AND OTHER ELECTRONICS TO SHORT OUT. GOT TO WHERE THE CAR WOULDN'T EVEN TURN OVER TO TRY AND START. HAD TO HAVE OVER $3450 WORTH OF REPAIRS DONE AND WAS TOLD THEY SPOKE WITH MINI AND THIS IS A KNOWN ISSUE, BUT THEY HAVEN'T DONE ANYTHING ABOUT IT. WAS TOLD THIS WILL HAP... Read more
Incident date: Sep 9, 2019
MY PASSENGER SIDE AIRBAG LIGHT STAYS ON CONSTANTLY, EVEN IF SOMEONE IS SITTING THERE
Incident date: Sep 9, 2019
MY PASSENGER SIDE AIRBAG LIGHT STAYS ON CONSTANTLY, EVEN IF SOMEONE IS SITTING THERE
MINI
COOPER S CLUBMAN
(2010) - ENGINE
Sep 17, 2019
Incident date: Sep 17, 2019
6/21/2018, MY 2010 MINI COOPER CLUBMAN S DEVELOPED SERIOUS DEFECTS. I DROVE MY CAR ON THE LEFTMOST LANE OF THREE-LANE BOSTON TURNPIKE. CLOSE TO A TRAFFIC LIGHT, I BRAKED TO DECELERATE VEHICLE BUT THE ENGINE SUDDENLY DIED WITHOUT WARNING, WHILE CAR WAS IN MOTION. BOTH BATTERY AND STARTER WORKED. I TRIED MULTIPLE TIMES TO RESTART THE ENGINE IN FAILURE. I BLOCKED TRAFFIC DURING RUSH-HOUR. SEVERAL CAR... Read more
MINI
COOPER S CLUBMAN
(2010) - ELECTRICAL SYSTEM
Sep 17, 2019
Incident date: Sep 17, 2019
6/21/2018, MY 2010 MINI COOPER CLUBMAN S DEVELOPED SERIOUS DEFECTS. I DROVE MY CAR ON THE LEFTMOST LANE OF THREE-LANE BOSTON TURNPIKE. CLOSE TO A TRAFFIC LIGHT, I BRAKED TO DECELERATE VEHICLE BUT THE ENGINE SUDDENLY DIED WITHOUT WARNING, WHILE CAR WAS IN MOTION. BOTH BATTERY AND STARTER WORKED. I TRIED MULTIPLE TIMES TO RESTART THE ENGINE IN FAILURE. I BLOCKED TRAFFIC DURING RUSH-HOUR. SEVERAL CAR... Read more
MINI
COOPER S CLUBMAN
(2010) - ELECTRONIC STABILITY CONTROL (ESC)
Sep 17, 2019
Incident date: Sep 17, 2019
6/21/2018, MY 2010 MINI COOPER CLUBMAN S DEVELOPED SERIOUS DEFECTS. I DROVE MY CAR ON THE LEFTMOST LANE OF THREE-LANE BOSTON TURNPIKE. CLOSE TO A TRAFFIC LIGHT, I BRAKED TO DECELERATE VEHICLE BUT THE ENGINE SUDDENLY DIED WITHOUT WARNING, WHILE CAR WAS IN MOTION. BOTH BATTERY AND STARTER WORKED. I TRIED MULTIPLE TIMES TO RESTART THE ENGINE IN FAILURE. I BLOCKED TRAFFIC DURING RUSH-HOUR. SEVERAL CAR... Read more
Incident date: May 15, 2019
THERE IS A CONSTANT FUEL / GASOLINE SMELL IN MY CAR AND OUTSIDE THE VEHICLE. NO VISIBLE LEAKS. THE SMELL IS CONSTANT.
Incident date: Apr 3, 2019
PASSENGERS OC3 SEAT OCCUPANCY MAT FAILED CAUSING THE PASSENGER SIDE AIR BAG TO BE DEACTIVATED. MINI HAD EXTENDED THE WARRANTY ON THIS FOR 10 YEARS AND 120,000 MILES. MY MINI WAS LESS THAN 10 YEARS OLD BUT DID HAVE 130,000 MILES ON 4/3/2019 WHEN I TOOK IT INTO THE DEALER. MINI HAS REFUSED TO REPLACE THIS DEFECTED PART EVEN THOUGHT THEY KNOW IT WAS DEFECTIVE BECAUSE THEY EXTENDED THE WARRANTY. THEY ... Read more
Incident date: Apr 3, 2019
PASSENGERS OC3 SEAT OCCUPANCY MAT FAILED CAUSING THE PASSENGER SIDE AIR BAG TO BE DEACTIVATED. MINI HAD EXTENDED THE WARRANTY ON THIS FOR 10 YEARS AND 120,000 MILES. MY MINI WAS LESS THAN 10 YEARS OLD BUT DID HAVE 130,000 MILES ON 4/3/2019 WHEN I TOOK IT INTO THE DEALER. MINI HAS REFUSED TO REPLACE THIS DEFECTED PART EVEN THOUGHT THEY KNOW IT WAS DEFECTIVE BECAUSE THEY EXTENDED THE WARRANTY. THEY ... Read more
Incident date: Apr 3, 2019
PASSENGERS OC3 SEAT OCCUPANCY MAT FAILED CAUSING THE PASSENGER SIDE AIR BAG TO BE DEACTIVATED. MINI HAD EXTENDED THE WARRANTY ON THIS FOR 10 YEARS AND 120,000 MILES. MY MINI WAS LESS THAN 10 YEARS OLD BUT DID HAVE 130,000 MILES ON 4/3/2019 WHEN I TOOK IT INTO THE DEALER. MINI HAS REFUSED TO REPLACE THIS DEFECTED PART EVEN THOUGHT THEY KNOW IT WAS DEFECTIVE BECAUSE THEY EXTENDED THE WARRANTY. THEY ... Read more
Incident date: Sep 1, 2019
INTERMITTENT POWER STEERING FAILIURE DURING DRIVING, STIFF STEERING WHEEL CAN CAUSE A SERIOUS ACCIDENT
Incident date: Sep 6, 2019
AFTER RECEIVING ROADSIDE ASSISTANCE FOR A BATTERY ISSUE I WAS DRIVING HOME AT HIGHWAY SPEEDS AT NIGHT WHEN THE INTERIOR LIGHTING OF MY DASHBOARD WENT OUT AND MY INSTRUMENT CLUSTER, TURN SIGNALS, FOG LIGHTS, HIGH BEAMS, AND WINDOWS CEASED TO FUNCTION. WHEN I MADE IT HOME I SCANNED MY VEHICLE VIA OBD2 AND A PLETHORA OF CODES HAD APPEARED ALMOST ALL RELATED TO SAFETY FEATURES SUCH AS LIGHTING, AIRBA... Read more
Incident date: Sep 6, 2019
AFTER RECEIVING ROADSIDE ASSISTANCE FOR A BATTERY ISSUE I WAS DRIVING HOME AT HIGHWAY SPEEDS AT NIGHT WHEN THE INTERIOR LIGHTING OF MY DASHBOARD WENT OUT AND MY INSTRUMENT CLUSTER, TURN SIGNALS, FOG LIGHTS, HIGH BEAMS, AND WINDOWS CEASED TO FUNCTION. WHEN I MADE IT HOME I SCANNED MY VEHICLE VIA OBD2 AND A PLETHORA OF CODES HAD APPEARED ALMOST ALL RELATED TO SAFETY FEATURES SUCH AS LIGHTING, AIRBA... Read more
Incident date: Sep 6, 2019
AFTER RECEIVING ROADSIDE ASSISTANCE FOR A BATTERY ISSUE I WAS DRIVING HOME AT HIGHWAY SPEEDS AT NIGHT WHEN THE INTERIOR LIGHTING OF MY DASHBOARD WENT OUT AND MY INSTRUMENT CLUSTER, TURN SIGNALS, FOG LIGHTS, HIGH BEAMS, AND WINDOWS CEASED TO FUNCTION. WHEN I MADE IT HOME I SCANNED MY VEHICLE VIA OBD2 AND A PLETHORA OF CODES HAD APPEARED ALMOST ALL RELATED TO SAFETY FEATURES SUCH AS LIGHTING, AIRBA... Read more
MINI
COOPER CONVERTIBLE
(2009) - EXTERIOR LIGHTING
Sep 5, 2019
Incident date: Jul 15, 2019
MY CAR I BOUGHT AS A PRE-OWN AND THE OWNER BEFORE E HAD LEAKS AS WELL. THESE LEAKS CAUSED ELECTRICAL DAMAGE ON THE CIRCUIT BOARDS THAT MADE THE CIRCUIT BOARD SHOULDER AND HEAT UP SO HOT IT ALMOST WENT ON FIRE. ALSO THE TIRES WERE THE WRONG SIZE AND SALES PERSON WOULD NOT ADMIT FAULT SO I HAD TO PAY TO REPLACE THEM ALL. I WAS DRIVING WHEN I FELT THE CAR LOSE CONTROL ON THE HIGHWAY AND STREETS, TH... Read more
MINI
COOPER CONVERTIBLE
(2009) - ENGINE
Sep 5, 2019
Incident date: Jul 15, 2019
MY CAR I BOUGHT AS A PRE-OWN AND THE OWNER BEFORE E HAD LEAKS AS WELL. THESE LEAKS CAUSED ELECTRICAL DAMAGE ON THE CIRCUIT BOARDS THAT MADE THE CIRCUIT BOARD SHOULDER AND HEAT UP SO HOT IT ALMOST WENT ON FIRE. ALSO THE TIRES WERE THE WRONG SIZE AND SALES PERSON WOULD NOT ADMIT FAULT SO I HAD TO PAY TO REPLACE THEM ALL. I WAS DRIVING WHEN I FELT THE CAR LOSE CONTROL ON THE HIGHWAY AND STREETS, TH... Read more
MINI
COOPER CONVERTIBLE
(2009) - ELECTRICAL SYSTEM
Sep 5, 2019
Incident date: Jul 15, 2019
MY CAR I BOUGHT AS A PRE-OWN AND THE OWNER BEFORE E HAD LEAKS AS WELL. THESE LEAKS CAUSED ELECTRICAL DAMAGE ON THE CIRCUIT BOARDS THAT MADE THE CIRCUIT BOARD SHOULDER AND HEAT UP SO HOT IT ALMOST WENT ON FIRE. ALSO THE TIRES WERE THE WRONG SIZE AND SALES PERSON WOULD NOT ADMIT FAULT SO I HAD TO PAY TO REPLACE THEM ALL. I WAS DRIVING WHEN I FELT THE CAR LOSE CONTROL ON THE HIGHWAY AND STREETS, TH... Read more
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2017 MINI COOPER. THE CONTACT CALLED ON BEHALF OF HIS WIFE AND STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY BUT THE CONTACT MENTIONED THAT THE OTHER VEHICLES AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK ACHES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGED YA... Read more
Crash
1 injured
MINI
COOPER S CONVERTIBLE
(2006) - STEERING
Aug 27, 2019
Incident date: Aug 16, 2019
TL* THE CONTACT OWNS A 2006 MINI COOPER S CONVERTIBLE. WHILE DRIVING 30 MPH, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. MINI OF ST. LOUIS (40 SUNNEN DR, MAPLEWOOD, MO 63143, (314) 644-6464) STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND ... Read more
MINI
COOPER CONVERTIBLE
(2009) - EXTERIOR LIGHTING
Aug 26, 2019
Incident date: Jul 15, 2019
ELECTRICAL FAILURE SINCE DAY ONE BOUGHT CAR AS A PRE-OWN. PRIOR OWNER HISTORY SAME ISSUES AS ME. MY CAR ALMOST WENT ON FIRE, POOR PERFORMANCE , LEAKS AND LEAKS WITH NO RELOAD FROM $6,000+ REPAIRS. STILL LEAKING. SUSPECTED WATER DAMAGE CAUSING ELECTRICAL OR JUST FAULTY ELECTRICAL. BULBS GO OUT WHEN CAR NOT EVEN DRIVEN, CANOPY BROKE AT SERVICE DEPT AND THEY WON'T REPAIR FREE OF CHARGE. BATTERY DID N... Read more
MINI
COOPER CONVERTIBLE
(2009) - ENGINE
Aug 26, 2019
Incident date: Jul 15, 2019
ELECTRICAL FAILURE SINCE DAY ONE BOUGHT CAR AS A PRE-OWN. PRIOR OWNER HISTORY SAME ISSUES AS ME. MY CAR ALMOST WENT ON FIRE, POOR PERFORMANCE , LEAKS AND LEAKS WITH NO RELOAD FROM $6,000+ REPAIRS. STILL LEAKING. SUSPECTED WATER DAMAGE CAUSING ELECTRICAL OR JUST FAULTY ELECTRICAL. BULBS GO OUT WHEN CAR NOT EVEN DRIVEN, CANOPY BROKE AT SERVICE DEPT AND THEY WON'T REPAIR FREE OF CHARGE. BATTERY DID N... Read more
MINI
COOPER CONVERTIBLE
(2009) - ELECTRICAL SYSTEM
Aug 26, 2019
Incident date: Jul 15, 2019
ELECTRICAL FAILURE SINCE DAY ONE BOUGHT CAR AS A PRE-OWN. PRIOR OWNER HISTORY SAME ISSUES AS ME. MY CAR ALMOST WENT ON FIRE, POOR PERFORMANCE , LEAKS AND LEAKS WITH NO RELOAD FROM $6,000+ REPAIRS. STILL LEAKING. SUSPECTED WATER DAMAGE CAUSING ELECTRICAL OR JUST FAULTY ELECTRICAL. BULBS GO OUT WHEN CAR NOT EVEN DRIVEN, CANOPY BROKE AT SERVICE DEPT AND THEY WON'T REPAIR FREE OF CHARGE. BATTERY DID N... Read more
Incident date: Aug 5, 2019
PASSENGER SEAT MAT OCCUPANCY SENSOR/PAD HAS GONE BAD AGAIN AFTER THE RECALL.*DT SAFETY RECALL REPORT XXX-XXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Incident date: Aug 2, 2019
THE HIGH PRESSURE FUEL PUMP HAD THE WARRANTY EXTENDED TO 10 YEARS OR 120000 MILES DUE TO FEDERAL EMISSIONS REQUIREMENTS ON ALL YEARS EXCEPT THE 2010. M01 01 16 [SI] JULY 2016 SHOWS THE 2011 AND 2012 AND A LETTER FROM MINI SHOWS 2007 -2009. NOBODY AT MINI CORPORATE UNDERSTANDS WHY THE 2010 WAS LEFT OUT, BUT ALL AGREE IT IS THE SAME PUMP AND I HAVE FOUND THOUSANDS OF COMPLAINTS ONLINE SAYING THE DEA... Read more
Incident date: Aug 17, 2019
TL* THE CONTACT OWNS A 2016 MINI COOPER S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON A HILL OF A DRIVEWAY, FIFTEEN MINUTES LATER THE VEHICLE SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED THROUGH THE CONTACT'S GARAGE DOOR. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE VEHICLE WAS PARKED WITH THE EMERGENCY BRAKE APPLIED. THE DEALER WAS NOT CONTA... Read more
Crash