Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: May 15, 2020
AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR
Incident date: May 2, 2020
VEHICLE WAS STATIONARY IN MY DRIVEWAY, WAS NOT STARTED AND WAS UNATTENDED, HAD NOT BEEN STARTED IN OVER A WEEK AND KEYS WERE NOT IN THE VEHICLES. THE VEHICLE SPONTANEOUSLY BURST INTO FLAMES WHICH BURNED THE ENGINE BAY AND FRONT END OF THE CAR BEFORE THE FIRE DEPT. ARRIVED AND EXTINGUISHED THE FIRE WITH FOAM. THE CAR HAD BEEN SITTING UNSTARTED FOR OVER A WEEK. I AM UNSURE OF WHAT CAUSED THE FIRE... Read more
Fire
Incident date: May 2, 2020
VEHICLE WAS STATIONARY IN MY DRIVEWAY, WAS NOT STARTED AND WAS UNATTENDED, HAD NOT BEEN STARTED IN OVER A WEEK AND KEYS WERE NOT IN THE VEHICLES. THE VEHICLE SPONTANEOUSLY BURST INTO FLAMES WHICH BURNED THE ENGINE BAY AND FRONT END OF THE CAR BEFORE THE FIRE DEPT. ARRIVED AND EXTINGUISHED THE FIRE WITH FOAM. THE CAR HAD BEEN SITTING UNSTARTED FOR OVER A WEEK. I AM UNSURE OF WHAT CAUSED THE FIRE... Read more
Fire
Incident date: May 2, 2020
VEHICLE WAS STATIONARY IN MY DRIVEWAY, WAS NOT STARTED AND WAS UNATTENDED, HAD NOT BEEN STARTED IN OVER A WEEK AND KEYS WERE NOT IN THE VEHICLES. THE VEHICLE SPONTANEOUSLY BURST INTO FLAMES WHICH BURNED THE ENGINE BAY AND FRONT END OF THE CAR BEFORE THE FIRE DEPT. ARRIVED AND EXTINGUISHED THE FIRE WITH FOAM. THE CAR HAD BEEN SITTING UNSTARTED FOR OVER A WEEK. I AM UNSURE OF WHAT CAUSED THE FIRE... Read more
Fire
Incident date: Apr 29, 2020
TL* THE CONTACT OWNED 2016 MINI COOPER S. CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 40 MPH, WITHOUT WARNING AN SMOKE APPEARED ON THE FRONT PASSENGER SIDE UNDER THE HOOD. THE CONTACT STATED HIS WIFE PULLED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE THE WHOLE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND A FIRE DEPARTMENT REPORT WAS FILED. THE VEH... Read more
Fire
Incident date: Mar 20, 2020
I HAVE A MELTED SOCKET AND EXPOSED WIRE FOR MY RIGHT HEADLIGHT BULB (HIGH/LOW BEAM MALFUNCTION ERROR). THE WHOLE HEADLIGHT IS CLOUDY WHICH I ASSUME IS FROM WHEN THE SOCKET MELTED/BURNED UP. I HAVE NO FUNCTIONING HEADLIGHT ON THE RIGHT SIDE, THOUGH THE TURN SIGNAL STILL WORKS. I DISCONNECTED THE BULB FROM THE SOCKET SO THAT IT DOESN'T KEEP BURNING. THERE ARE NO ISSUES WITH THE LEFT HEADLIGHT. B... Read more
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE
Apr 17, 2020
Incident date: Sep 20, 2019
THE FIRST IMAGE SHOWS A QUOTE FOR WORK THAT EDISON MINI STATED MY CAR NEEDS. THE SECOND IMAGE IS A SCREENSHOT I SAVED FROM THE INTERNET WHEN I RESEARCHED IF THE ISSUE WITH THE THE WATER PUMP IS A KNOWN ISSUE FOR MY YEAR AND MAKE OF MY CAR. IS THERE A WAY WHERE YOU CAN HELP ME TO GET THIS WATER PUMP ISSUE CORRECTED BY MINI, AT THEIR EXPENSE? MY CAR IS A 2012, 8 YEARS OLD AND I HAVE A M... Read more
MINI
COUNTRYMAN
(2014) - UNKNOWN OR OTHER
Apr 13, 2020
Incident date: Apr 7, 2020
PURCHASED USED SUMMER 2018. IN FALL OF 2018, FRONT DRIVER-SIDE DOOR LATCH MECH. FAILED, PREVENTING DOOR FROM CLOSING. MECH WAS REPLACED BY DEALER. WINTER OF 2018 THE DRIVER-SIDE REAR AND PASSENGER-SIDE REAR LATCH MECHS FAILED. AGAIN, DOORS CANNOT BE SECURED WHEN THE MECH FAILS. DEALER REPLACED BOTH REAR DOOR MECHS.. ON APRIL 7 2020, PASSENGER-SIDE FRONT MECH FAILED, PREVENTING DOOR FROM BEIN... Read more
1 injured
MINI
COUNTRYMAN
(2014) - STRUCTURE:BODY
Apr 13, 2020
Incident date: Apr 7, 2020
PURCHASED USED SUMMER 2018. IN FALL OF 2018, FRONT DRIVER-SIDE DOOR LATCH MECH. FAILED, PREVENTING DOOR FROM CLOSING. MECH WAS REPLACED BY DEALER. WINTER OF 2018 THE DRIVER-SIDE REAR AND PASSENGER-SIDE REAR LATCH MECHS FAILED. AGAIN, DOORS CANNOT BE SECURED WHEN THE MECH FAILS. DEALER REPLACED BOTH REAR DOOR MECHS.. ON APRIL 7 2020, PASSENGER-SIDE FRONT MECH FAILED, PREVENTING DOOR FROM BEIN... Read more
1 injured
Incident date: Apr 3, 2020
VACUUM PUMP AND WATER PUMP NEED TO BE REPLACE
Incident date: Apr 3, 2020
ELECTRICAL CONTROL UNIT WENT OUT
Incident date: Apr 3, 2020
ELECTRICAL CONTROL UNIT WENT OUT
Incident date: Feb 1, 2020
THE ELECTRIC AUXILIARY WATER PUMP FAILED AND CAUSED THE CIRCUIT BOARD TO OVERHEAT. IF THE CIRCUIT BOARD WERE TO OVERHEAT, IT CAN INCREASE THE RISK OF A FIRE. OTHER OBSERVATION: MISFIRE PRESENT AT SEVERAL CYLINDERS. INTAKE PORTS CARBONIZED.
Incident date: Feb 1, 2020
THE ELECTRIC AUXILIARY WATER PUMP FAILED AND CAUSED THE CIRCUIT BOARD TO OVERHEAT. IF THE CIRCUIT BOARD WERE TO OVERHEAT, IT CAN INCREASE THE RISK OF A FIRE. OTHER OBSERVATION: MISFIRE PRESENT AT SEVERAL CYLINDERS. INTAKE PORTS CARBONIZED.
Incident date: Feb 29, 2020
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE STEERING COLUMN. THE CONTACT ALSO STATED THAT THERE WAS A POWER STEERING FLUID LEAK PRESENT. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051), AND D... Read more
Incident date: Mar 1, 2005
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200.... Read more
Incident date: Mar 1, 2005
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200.... Read more
Incident date: Mar 1, 2005
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200.... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. SOUTH BAY MINI LOCATED AT (18800 HAWTHORNE BLVD, TORRANCE CA) WAS NOTIFIED OF THE ... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. SOUTH BAY MINI LOCATED AT (18800 HAWTHORNE BLVD, TORRANCE CA) WAS NOTIFIED OF THE ... Read more
Incident date: Mar 11, 2020
THERMOSTAST HOUSING REPLACEMENT AND WATER PIPE. COOLING SYSTEM NEEDS TO BE FLUSH. ENGINE REBUILD DUE OVER HEATING. OXYGEN SENSOR REPLACEMENT. TIMING CHAIN REPLACEMENT. THERMOSTAST REPLACEMENT.
Incident date: Mar 11, 2020
THERMOSTAST HOUSING REPLACEMENT AND WATER PIPE. COOLING SYSTEM NEEDS TO BE FLUSH. ENGINE REBUILD DUE OVER HEATING. OXYGEN SENSOR REPLACEMENT. TIMING CHAIN REPLACEMENT. THERMOSTAST REPLACEMENT.
Incident date: Mar 11, 2020
THERMOSTAST HOUSING REPLACEMENT AND WATER PIPE. COOLING SYSTEM NEEDS TO BE FLUSH. ENGINE REBUILD DUE OVER HEATING. OXYGEN SENSOR REPLACEMENT. TIMING CHAIN REPLACEMENT. THERMOSTAST REPLACEMENT.
Incident date: Nov 12, 2019
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT OCCUPANT WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE OC3 SEAT OCCUPANCY MAT. MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE ... Read more
Incident date: Nov 12, 2019
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT OCCUPANT WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE OC3 SEAT OCCUPANCY MAT. MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE ... Read more
Incident date: Aug 13, 2019
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE OVERHEATED AND SMOKE BEGAN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPLACED. AFTER THE REPAIR, THE POWER STEERING CEASED WITHOUT WARNING UPON STARTING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15... Read more
Incident date: Aug 13, 2019
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE OVERHEATED AND SMOKE BEGAN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPLACED. AFTER THE REPAIR, THE POWER STEERING CEASED WITHOUT WARNING UPON STARTING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15... Read more
Incident date: Feb 26, 2020
PASSENGER AIRBAG 'OFF' WARNING LIGHT STAYS ON AT ALL TIMES EVEN WHEN SOMEONE IS SITTING IN THE SEAT.
Incident date: Feb 26, 2020
PASSENGER AIRBAG 'OFF' WARNING LIGHT STAYS ON AT ALL TIMES EVEN WHEN SOMEONE IS SITTING IN THE SEAT.
MINI
COOPER CLUBMAN
(2010) - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Mar 5, 2020
Incident date: Aug 1, 2019
MY PASSENGER SIDE SEAT SENSOR FOR THE AIRBAG HAS MALFUNCTIONED. I HAVE HEARD OF SIMILAR ISSUE FROM OTHER PEOPLE. I AM ALSO AWARE THAT THIS PROBLEM WAS A RECALL FIX FOR PREVIOUS YEAR MINI COOPERS. THIS FAULT HAS CAUSED NUMEROUS WARNING LIGHTS TO STAY ON ALL THE TIME WHEN THE VEHICLE IS TURNED ON.
MINI
COOPER CLUBMAN
(2010) - AIR BAGS
Mar 5, 2020
Incident date: Aug 1, 2019
MY PASSENGER SIDE SEAT SENSOR FOR THE AIRBAG HAS MALFUNCTIONED. I HAVE HEARD OF SIMILAR ISSUE FROM OTHER PEOPLE. I AM ALSO AWARE THAT THIS PROBLEM WAS A RECALL FIX FOR PREVIOUS YEAR MINI COOPERS. THIS FAULT HAS CAUSED NUMEROUS WARNING LIGHTS TO STAY ON ALL THE TIME WHEN THE VEHICLE IS TURNED ON.
Incident date: Feb 18, 2020
WAS IN A SIGNIFICANT MOTOR VEHICLE ACCIDENT ON 2.18.20. DRIVING ON US-98WEST 2016 MINI COOPER 4DOOR WHEN LARGE CHEVY2500 PICKUP TRUCK STOPPED SUDDENLY IN FRONT OF ME. I WAS TRAVELING AT ABOUT 45-50MPH. I WAS WEARING MY SEATBELT. I SLAMMED ON BRAKES BUT MADE FULL CONTACT WITH BACK OF TRUCK, I WAS SLAMMED INTO THE WINDSHIELD AND STEERING COLUMN. SEATBELT FAILED- AIRBAG FAILED! MINI COOPER WAS ... Read more
Crash
2 injured
Incident date: Feb 18, 2020
WAS IN A SIGNIFICANT MOTOR VEHICLE ACCIDENT ON 2.18.20. DRIVING ON US-98WEST 2016 MINI COOPER 4DOOR WHEN LARGE CHEVY2500 PICKUP TRUCK STOPPED SUDDENLY IN FRONT OF ME. I WAS TRAVELING AT ABOUT 45-50MPH. I WAS WEARING MY SEATBELT. I SLAMMED ON BRAKES BUT MADE FULL CONTACT WITH BACK OF TRUCK, I WAS SLAMMED INTO THE WINDSHIELD AND STEERING COLUMN. SEATBELT FAILED- AIRBAG FAILED! MINI COOPER WAS ... Read more
Crash
2 injured
Incident date: Jan 5, 2020
THE PASSENGER SEAT OCCUPANCY DETECTOR IS BROKEN. THIS IS APPARENTLY A COMMON PROBLEM WITH BMWS AND MINI COOPERS. SOME MODELS HAVE BEEN RECALLED. BUT MANY HAVE NOT, INCLUDING MINE. THE SYMPTOM IS THAT SEAT BELT AND AIRBAG WARNINGS LIGHT UP.
Incident date: Jan 5, 2020
THE PASSENGER SEAT OCCUPANCY DETECTOR IS BROKEN. THIS IS APPARENTLY A COMMON PROBLEM WITH BMWS AND MINI COOPERS. SOME MODELS HAVE BEEN RECALLED. BUT MANY HAVE NOT, INCLUDING MINE. THE SYMPTOM IS THAT SEAT BELT AND AIRBAG WARNINGS LIGHT UP.
Incident date: Jan 5, 2020
THE PASSENGER SEAT OCCUPANCY DETECTOR IS BROKEN. THIS IS APPARENTLY A COMMON PROBLEM WITH BMWS AND MINI COOPERS. SOME MODELS HAVE BEEN RECALLED. BUT MANY HAVE NOT, INCLUDING MINE. THE SYMPTOM IS THAT SEAT BELT AND AIRBAG WARNINGS LIGHT UP.
Incident date: Jan 5, 2020
THE PASSENGER SEAT OCCUPANCY DETECTOR IS BROKEN. THIS IS APPARENTLY A COMMON PROBLEM WITH BMWS AND MINI COOPERS. SOME MODELS HAVE BEEN RECALLED. BUT MANY HAVE NOT, INCLUDING MINE. THE SYMPTOM IS THAT SEAT BELT AND AIRBAG WARNINGS LIGHT UP.
MINI
COOPER CONVERTIBLE
(2009) - AIR BAGS
Feb 27, 2020
Incident date: Feb 25, 2020
A WARNING LIGHT CAME ON THE DISPLAY SCREEN SAYING THERE IS AN ERROR WITH THE AIRBAG. I HAD JUST TURNED ON THE CAR, WASN'T MOVING WHEN IT BEEPED AND TURNED ON. I HAVE DRIVEN WITH IT, AND IT IS STILL ON.
Incident date: Feb 1, 2020
THE POWER STEERING ASSIST HAS ALL BUT STOPPED WORKING, WITH STEERING NOW DIFFICULT AT LOWER SPEED--ESPECIALLY WHEN I FIRST START THE ENGINE IN THE MORNING. THE CLUTCH DOESN'T RESPOND WELL AND THE VEHICLE NO LONGER GOES INTO SECOND GEAR. THE REAR LEFT BRAKE CALIPER SEIZED IN PLACE, NOT ALLOWING THE BRAKE PAD TO RETRACT COMPLETELY AND THEREFORE THE BRAKE PAD CONTINUOUSLY RUBBED AGAINST THE DIS... Read more
Incident date: Feb 1, 2020
THE POWER STEERING ASSIST HAS ALL BUT STOPPED WORKING, WITH STEERING NOW DIFFICULT AT LOWER SPEED--ESPECIALLY WHEN I FIRST START THE ENGINE IN THE MORNING. THE CLUTCH DOESN'T RESPOND WELL AND THE VEHICLE NO LONGER GOES INTO SECOND GEAR. THE REAR LEFT BRAKE CALIPER SEIZED IN PLACE, NOT ALLOWING THE BRAKE PAD TO RETRACT COMPLETELY AND THEREFORE THE BRAKE PAD CONTINUOUSLY RUBBED AGAINST THE DIS... Read more
Incident date: Feb 1, 2020
THE POWER STEERING ASSIST HAS ALL BUT STOPPED WORKING, WITH STEERING NOW DIFFICULT AT LOWER SPEED--ESPECIALLY WHEN I FIRST START THE ENGINE IN THE MORNING. THE CLUTCH DOESN'T RESPOND WELL AND THE VEHICLE NO LONGER GOES INTO SECOND GEAR. THE REAR LEFT BRAKE CALIPER SEIZED IN PLACE, NOT ALLOWING THE BRAKE PAD TO RETRACT COMPLETELY AND THEREFORE THE BRAKE PAD CONTINUOUSLY RUBBED AGAINST THE DIS... Read more
Incident date: Feb 18, 2020
MI VEHCULO MINI COOPER S 2010, ESTANDO ESTACIONADO EN EL GARAGE POR MS DE 12 HORAS Y SIN PRENDER EL MOTOR EN NINGN MOMENTO COMENZ A INCENDIARSE SIN NINGN MOTIVO. POR FORTUNA HABA PERSONAS QUE ALERTARAN DE LO OCURRIDO Y PUDE APAGAR EL FUEGO EN EL VEHCULO, AUNQUE YA HABA CONSUMIDO PARTES ELCTRICA, DE MOTOR Y COFRE, ETC. CABE MENCIONAR QUE ESTO SUCEDI EN LA CIUDAD DE MXICO, NO EN EUA, PERO USTEDES TI... Read more
Fire
Incident date: Feb 18, 2020
MI VEHCULO MINI COOPER S 2010, ESTANDO ESTACIONADO EN EL GARAGE POR MS DE 12 HORAS Y SIN PRENDER EL MOTOR EN NINGN MOMENTO COMENZ A INCENDIARSE SIN NINGN MOTIVO. POR FORTUNA HABA PERSONAS QUE ALERTARAN DE LO OCURRIDO Y PUDE APAGAR EL FUEGO EN EL VEHCULO, AUNQUE YA HABA CONSUMIDO PARTES ELCTRICA, DE MOTOR Y COFRE, ETC. CABE MENCIONAR QUE ESTO SUCEDI EN LA CIUDAD DE MXICO, NO EN EUA, PERO USTEDES TI... Read more
Fire
MINI
COOPER S CLUBMAN
(2009) - ENGINE
Feb 12, 2020
Incident date: Feb 6, 2020
DRIVING CAR TO WORK AND DIED AS I WAS GOING THROUGH AN 4 WAY INTERSECTION, CAR WAS IN MOTION WITH MULTIPLE VEHICLES AROUND ME. I HAD TO GET OUT AND PUSH THE CAR OUT OF THE INTERSECTION AND OFF THE ROAD. TRIED TO START WITH NO SUCCESS. CAR WAS LOW ON FUEL SO SUSPECTED IT TO BE EMPTY. CALLED INSURANCE TO SEND SOMEONE WITH GAS BUT STILL WOULDN'T START. GOT THE CAR TOWED HOME AND INVESTIGATED FAULT. F... Read more
MINI
COUNTRYMAN
(2014) - ELECTRICAL SYSTEM
Feb 9, 2020
Incident date: Feb 3, 2020
WATER INTRUSION AT THE FRONT SEAT FOOT WELLS WHICH CAUSED ELECTRICAL ISSUES AND A BATTERY PROBLEM.
MINI
COUNTRYMAN
(2019) - FUEL/PROPULSION SYSTEM
Feb 5, 2020
Incident date: Feb 2, 2020
A BACKSEAT SPILL CAUSED THE FUEL PUMP CONTROL MODULE TO COMPLETELY FAIL. WHILE DRIVING AT APPROXIMATELY 40 MPH ON A FRONTAGE ROAD, THE MINI JERKED STARTED SHAKING AND CAME TO A COMPLETE STOP. A "DRIVETRAIN MALFUNCTION" WARNING CAME UP. THE VEHICLE, ONCE STOPPED, BEGAN WORKING AGAIN WITH NO ELECTRIC WARNING. THE NEXT DAY, THE CAR WOULD START, DRIVE FOR 10 FEET, THEN STOP, WITH THE "DRIVETRAIN MALFU... Read more
Incident date: Dec 13, 2019
THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.
Incident date: Dec 13, 2019
THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.
Incident date: Nov 6, 2019
THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING