Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Sep 26, 2020
BATTERY LIGHT FLASHING, POWER STEERING CUTTING OUT INTERMITTENTLY WHILE DRIVING. ALTERNATOR AND SERPINTINE BELT REPLACED BUT PROBLEM CONTINUES. ELECTRIC POWER STEERING SEEMS TO BE DRAINING ELECTRICAL SYSTEM.
Incident date: Jun 1, 2017
THE AIRBAG FOR THE PASSENGER SEAT STOPPED WORKING 3 YEARS AGO. I CHECKED SEVERAL TIMES FOR A RECALL BUT COULDN'T FIND ANYTHING. I WENT TO A DEALERSHIP AND WAS TOLD THAT IF THERE ISN'T A RECALL, THERE WAS NOTHING MINI COOPER COULD DO ABOUT IT. I TOOK IT TO A MECHANIC AND IT WILL BE OVER 900.00 TO FIX THE PROBLEM. ISN'T IT THE RESPONSIBILITY OF THE CAR MANUFACTURER TO FIX SOMETHING THAT JUST STOPPE... Read more
Incident date: Jun 20, 2020
TO THE BEST OF MY KNOWLEDGE THE AIRBAG SYSTEM IS OFF LINE. THE PASSENGER AIRBAGS DO NOT TURN ON WHEN A PASSENGER IS SEATED. THE PASSENGER AIRBAG INDICATOR LIGHT SHOWS THAT IT IS NOT TURNING ON WITH OR WITHOUT A PASSENGER. ALSO THE DRIVERS SIDE AIRBAG INDICATOR LIGHT COMES ON THE DASHBOARD AND THE TACHOMETER WHEN I START THE VEHICLE. THIS PROBLEM BEGAN WHILE THE VEHICLE WAS PARKED AND STATIONARY.
Incident date: Aug 17, 2020
REAR LIGHT CONNECTOR OVER HEATING, MELTING AND SHORTING.
Incident date: Aug 17, 2020
REAR LIGHT CONNECTOR OVER HEATING, MELTING AND SHORTING.
Incident date: Sep 1, 2020
THE PASSENGER AIRBAG WARNING SAFETY LIGHT COMES ON AND STAYS ON WHEN NO-ONE OR SOMEONE IS SITTING IN THE PASSENGER SEAT WITH AND WITHOUT THEIR SEATBELT FASTENED. I SEARCHED ONLINE REGARDING THIS AND FOUND SEVERAL OTHER PEOPLE EXPERIENCING THE SAME ISSUE. SINCE THIS IS POTENTIALLY A SAFETY HAZARD TO A PASSENGER IT MUST BE RECALLED SINCE MULTIPLE MINI COOPERS ARE EXPERIENCING THIS ERROR.
Incident date: Sep 17, 2020
TIMING CHAIN JUMPED OUT OF TIMING AND CAUSED BENT VALVES.
Incident date: Jan 17, 2020
THERE IS A COOLING SYSTEM FAILURE IN MY CAR THAT HAS CAUSED CYLINDER HEAD ISSUES AND HEAD GASKET ISSUES. EVEN THOUGH MY CAR IS A 2009, IT ONLY HAS ABOUT 53,000 MILES. I PURCHASED THE CAR IN DECEMBER 2019 AND IN JANUARY 2020 THE CAR OVERHEATED WHILE DRIVING AND THEN I NOTICED THE COOLANT WAS LEAKING FROM THE CAR. I REPLACED THE HOSE AND THERMOSTAT. NOW IN AUGUST/SEPTEMBER 2020 THE CAR OVERHEATE... Read more
Incident date: Jul 31, 2020
WHILE DRIVING, CARS AROUND ME WERE BEEPING WHEN I SWITCHED LANES AFTER SIGNALING AND STEPPED ON THE BRAKES. I WAS NEARLY REAR ENDED! COME TO FIND OUT ALL OF MY LIGHTING SYSTEMS WERE INOPERABLE. I HAD: *NO BRAKE LIGHTS *NO TURN SIGNALS *NO HAZARD LIGHTS *NO HEADLIGHTS *NO TAIL LIGHTS *WINDOWS WERE INOPERABLE. THE LIST GOES ON. THIS IS TERRIFYING TO HAVE HAPPEN WHILE DRIVING, AND EV... Read more
Incident date: Jul 31, 2020
WHILE DRIVING, CARS AROUND ME WERE BEEPING WHEN I SWITCHED LANES AFTER SIGNALING AND STEPPED ON THE BRAKES. I WAS NEARLY REAR ENDED! COME TO FIND OUT ALL OF MY LIGHTING SYSTEMS WERE INOPERABLE. I HAD: *NO BRAKE LIGHTS *NO TURN SIGNALS *NO HAZARD LIGHTS *NO HEADLIGHTS *NO TAIL LIGHTS *WINDOWS WERE INOPERABLE. THE LIST GOES ON. THIS IS TERRIFYING TO HAVE HAPPEN WHILE DRIVING, AND EV... Read more
Incident date: Jul 31, 2020
WHILE DRIVING, CARS AROUND ME WERE BEEPING WHEN I SWITCHED LANES AFTER SIGNALING AND STEPPED ON THE BRAKES. I WAS NEARLY REAR ENDED! COME TO FIND OUT ALL OF MY LIGHTING SYSTEMS WERE INOPERABLE. I HAD: *NO BRAKE LIGHTS *NO TURN SIGNALS *NO HAZARD LIGHTS *NO HEADLIGHTS *NO TAIL LIGHTS *WINDOWS WERE INOPERABLE. THE LIST GOES ON. THIS IS TERRIFYING TO HAVE HAPPEN WHILE DRIVING, AND EV... Read more
MINI
TURBOCORD PORTABLE CHARGE
(9999) - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Aug 23, 2020
Incident date: Jul 26, 2020
THE KEYS TO MY 2020 MINI COUNTRYMAN SOMEHOW GOT LOCKED INSIDE THE VEHICLE ALONG WITH MY PHONE AND MY DOG. IT WAS 98 DEGREES OUTSIDE AND I WAS ON A RURAL ROAD. LUCKILY A TRUCKER PASSED BY AND WAS ABLE TO BREAK THE BACK WINDOW TO GET THE DOG OUT. I BROUGHT THE CAR FOR SERVICE BUT THEY CLAIMED THEY COULDN'T FIND A FAULT WITH THE LOCKING SYSTEM AND THAT IT MAY HAVE BEEN CAUSED BY INTERFERENCE FROM MY ... Read more
Incident date: Aug 15, 2020
WHILE DRIVING ON ROAD DRIVER'S SIDE ROLL OVER BAR JUST POPPED UP. I'M CONCERNED THAT IF CAR WOULD HAVE ROLLED OVER PASSENGER WOULD HAVE BEEN CRASHED. ALREADY NOTIFIED MIN ICOOPER WAITING FOR A RESPONSE. CAR WILL BE SERVICE THIS WEEK.
Incident date: Aug 7, 2020
FUEL FILLING NOZZLE SHUTS OFF REPEATEDLY WHILE REFUELING. UPON GASSING UP, VALVE CLICKS IMMEDIATELY AND PUMP SHUTS OFF LIKE IT'S FULL NO MATTER WHICH GAS STATION OR PRESSURE I EXERT. I SAW A BULLETIN "SI M16 01 15" WHICH AFFECTED MINIS PRODUCED IN 2014 BUT DID NOT INCLUDE MY 2015 COOPER S. A COMMENT FROM THE BULLETIN HAD A TEMPORARY SOLUTION WHICH IS TO ANGLE THE PUMP TO 45, THEN PUMP SLOWLY AT TH... Read more
MINI
COOPER S CLUBMAN
(2009) - AIR BAGS
Aug 6, 2020
Incident date: Nov 1, 2019
PASSENGER AIRBAG SENSOR IS MALFUNCTIONING. THE PASSENGER AIRBAG SENSOR FAILURE RESULTS IN THE AIRBAG FOR THE PASSENGER SIDE BEING DISABLED WHEN THE CAR IS IN MOTION/DRIVING REGARDLESS OF WHETHER A PERSON IS SITTING IN THE SEAT (AN ADULT WILL BE SITTING IN THE SEAT AND THE AIRBAG WILL CONTINUE TO BE DISABLED AS THE CAR IS DRIVEN AROUND). THE LACK OF AIRBAG FOR THE PASSENGER OF THE VEHICLE DUE TO TH... Read more
Incident date: Jul 26, 2020
MY CAR HAS PROTRUDING TAILPIPES, IT CAUSED ME AND MY HUSBAND 3RD-DEGREE BURNS AFTER A SHORT DRIVE TO COSTCO.
2 injured
Incident date: Mar 15, 2020
RECENTLY PURCHASED A USED 2008 MINI COOPER. PASSENGER SIDE AIRBAG SENSOR WARNING LIGHT IS ON AND ALWAYS STAYS ON. THIS IS A KNOWN DEFECT THAT MINI HAS COVERED UNDER WARRANTY/RECALL. I TOOK VEHICLE TO BMW/MINI DEALER IN BIRMINGHAM, AL AND WAS INFORMED THAT THIS PARTICULAR RECALL EXPIRED IN 2018, OR WITH VEHICLES WITH MORE THAN 120,000 MILES. MINE HAS 123,000 MI. ALSO CALLED MINI CUSTOMER SERVICE AN... Read more
Incident date: Mar 15, 2020
RECENTLY PURCHASED A USED 2008 MINI COOPER. PASSENGER SIDE AIRBAG SENSOR WARNING LIGHT IS ON AND ALWAYS STAYS ON. THIS IS A KNOWN DEFECT THAT MINI HAS COVERED UNDER WARRANTY/RECALL. I TOOK VEHICLE TO BMW/MINI DEALER IN BIRMINGHAM, AL AND WAS INFORMED THAT THIS PARTICULAR RECALL EXPIRED IN 2018, OR WITH VEHICLES WITH MORE THAN 120,000 MILES. MINE HAS 123,000 MI. ALSO CALLED MINI CUSTOMER SERVICE AN... Read more
Incident date: Jul 10, 2020
REAR DRIVER SIDE TAIL LIGHT HOUSING MELTED. VEHICLE WAS IN MOTION WHEN TAIL LIGHT OUT INDICATOR TURNED ON.
Incident date: Dec 6, 2019
REAR DRIVER SIDE TAIL LIGHT HOUSING MELTED. VEHICLE WAS IN MOTION WHEN TAIL LIGHT OUT INDICATOR TURNED ON.
MINI
COUNTRYMAN
(2017) - UNKNOWN OR OTHER
Jul 25, 2020
Incident date: Jul 16, 2020
THE AUXILIARY COOLING RADIATOR WAS PUNCTURED BY A FOREIGN OBJECT, RESULTING IN LEAKING COOLANT AND ENGINE OVERHEAT. THE RADIATOR IS LOCATED IN THE LOWER LEFT SIDE OF THE BUMPER, WITH A LARGE OPENING AND NO PROTECTION, LEAVING IT SUSCEPTIBLE TO DAMAGE FROM ROCKS OR EVEN LARGE ENOUGH INSECTS WHILE DRIVING. THE INCIDENT OCCURRED WHILE DRIVING, CAUSING MY ENGINE TO OVERHEAT, AND THE NEED TO PULL OVER ... Read more
MINI
COUNTRYMAN
(2017) - ENGINE
Jul 25, 2020
Incident date: Jul 16, 2020
THE AUXILIARY COOLING RADIATOR WAS PUNCTURED BY A FOREIGN OBJECT, RESULTING IN LEAKING COOLANT AND ENGINE OVERHEAT. THE RADIATOR IS LOCATED IN THE LOWER LEFT SIDE OF THE BUMPER, WITH A LARGE OPENING AND NO PROTECTION, LEAVING IT SUSCEPTIBLE TO DAMAGE FROM ROCKS OR EVEN LARGE ENOUGH INSECTS WHILE DRIVING. THE INCIDENT OCCURRED WHILE DRIVING, CAUSING MY ENGINE TO OVERHEAT, AND THE NEED TO PULL OVER ... Read more
MINI
COOPER CLUBMAN
(2009) - ELECTRICAL SYSTEM
Jul 21, 2020
Incident date: May 25, 2019
PASSENGER SEAT OCCUPANCY SENSOR HAS STOPPED WORKING DURING ALL STATES OF VEHICLE OPERATION. UPON STARTING THE CAR AND WHILE DRIVING, THE PASSENGER AIRBAG LIGHT TURNS ON REGARDLESS OF WHETHER OR NOT A PASSENGER IS IN THE SEAT. IF I WERE TO GET INTO A CRASH, MY PASSENGER SEAT AIRBAG WILL NOT ACTIVATE, LEAVING THE PASSENGER IN THE CAR UNPROTECTED.
MINI
COOPER CLUBMAN
(2009) - AIR BAGS
Jul 21, 2020
Incident date: May 25, 2019
PASSENGER SEAT OCCUPANCY SENSOR HAS STOPPED WORKING DURING ALL STATES OF VEHICLE OPERATION. UPON STARTING THE CAR AND WHILE DRIVING, THE PASSENGER AIRBAG LIGHT TURNS ON REGARDLESS OF WHETHER OR NOT A PASSENGER IS IN THE SEAT. IF I WERE TO GET INTO A CRASH, MY PASSENGER SEAT AIRBAG WILL NOT ACTIVATE, LEAVING THE PASSENGER IN THE CAR UNPROTECTED.
Incident date: Jul 18, 2020
WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPEED AND HIGH SPEED STOPPED WORKING SAME TIME AS POWER STEERING QUIT. THE ASC LIGHT CAME ON AND IT WILL NOT TURN OFF. NO BLOWN FUSES IN ENGINE COMPARTMENT OR BY DRIVERS KICK PANEL. I WAS DRIVING THE CAR ON A STATE ROAD WHEN THIS OCCURRED.
Incident date: Jul 18, 2020
WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPEED AND HIGH SPEED STOPPED WORKING SAME TIME AS POWER STEERING QUIT. THE ASC LIGHT CAME ON AND IT WILL NOT TURN OFF. NO BLOWN FUSES IN ENGINE COMPARTMENT OR BY DRIVERS KICK PANEL. I WAS DRIVING THE CAR ON A STATE ROAD WHEN THIS OCCURRED.
Incident date: Jul 18, 2020
WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPEED AND HIGH SPEED STOPPED WORKING SAME TIME AS POWER STEERING QUIT. THE ASC LIGHT CAME ON AND IT WILL NOT TURN OFF. NO BLOWN FUSES IN ENGINE COMPARTMENT OR BY DRIVERS KICK PANEL. I WAS DRIVING THE CAR ON A STATE ROAD WHEN THIS OCCURRED.
Incident date: Jul 1, 2020
PROBLEM 1. A BUG IS INSIDE OF TAIL LAMP (RIGHT) 2. A LOT OF DEAD BUG'S DEBRIS AND DUST ARE ON THE HOUSING OF BOTH TAIL LAMPS. (RIGHT AND LEFT) THE DEALERSHIP SERVICE SAID THE ISSUE CANNOT BE COVERED BY WARRANTY BECAUSE THE BUGS WOULD BE CONSIDERED AN OUTSIDE INFLUENCES. IN MY KNOWLEDGE, THE BUG INSIDE OF THE TAIL LAMP CANNOT BE CONSIDERED AN OUTSIDE INFLUENCES, SUCH AS WEATHER OR OUTDOOR... Read more
Incident date: Jun 1, 2020
THE AIR CONDITIONING HAD STOPPED BLOWING COOL AIR. THEN WHEN I WAS PARKED, AND IDLED, MY POWER STEERING STOPPED WORKING WHILE TRYING TO BACK OUT. AFTER WRESTLING WITH THE WHEEL FOR A MINUTE TO GET OUT OF A PARKING LOT AREA, THE POWER STEERING CAME BACK ON. THE MECHANIC SAID ONE OF MY COOLANT FANS DOES NOT WORK. THIS MAY BE PART OF A RECALL THAT AFFECT 2005 MINIS WITH COOLANT FAN/POWER STEERING, HO... Read more
Incident date: Jun 1, 2020
THE AIR CONDITIONING HAD STOPPED BLOWING COOL AIR. THEN WHEN I WAS PARKED, AND IDLED, MY POWER STEERING STOPPED WORKING WHILE TRYING TO BACK OUT. AFTER WRESTLING WITH THE WHEEL FOR A MINUTE TO GET OUT OF A PARKING LOT AREA, THE POWER STEERING CAME BACK ON. THE MECHANIC SAID ONE OF MY COOLANT FANS DOES NOT WORK. THIS MAY BE PART OF A RECALL THAT AFFECT 2005 MINIS WITH COOLANT FAN/POWER STEERING, HO... Read more
MINI
COOPER S CONVERTIBLE
(2010) - UNKNOWN OR OTHER
Jul 2, 2020
Incident date: Jul 18, 2017
THE SOUND OF THE MOTOR IS VERY VERY NOISE, AND SHAKES REALLY BAD AFTER YOU START THE CAR.
MINI
COOPER S CONVERTIBLE
(2010) - ENGINE
Jul 2, 2020
Incident date: Jul 18, 2017
THE SOUND OF THE MOTOR IS VERY VERY NOISE, AND SHAKES REALLY BAD AFTER YOU START THE CAR.
MINI
COUNTRYMAN
(2018) - ENGINE
Jun 23, 2020
Incident date: Apr 6, 2020
I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE TO TOW TO DEALERSHIP REPAIR. TOW TRUCK DRIVER ATTEMPTED TO TURN OF LIGHTS, NO LUCK. CAR REPAIRED A... Read more
MINI
COUNTRYMAN
(2018) - ELECTRICAL SYSTEM
Jun 23, 2020
Incident date: Apr 6, 2020
I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE TO TOW TO DEALERSHIP REPAIR. TOW TRUCK DRIVER ATTEMPTED TO TURN OF LIGHTS, NO LUCK. CAR REPAIRED A... Read more
Incident date: Jun 23, 2020
DURING A RAIN SHOWER, DROVE AT ABOUT 15MPH INTO ROUGHLY 4" OF WATER GATHERED ON THE SHOULDER OF AN ACCESS ROAD ADJACENT TO THE HIGHWAY AND THE ENGINE STALLED. WOULD NOT RESTART. PUDDLE OF WATER WAS NOT HIGH ENOUGH TO BREACH THE CABIN - RUNNING BOARDS WERE STILL ABOVE WATER AND THE CURB ADJACENT TO THE STREET WAS NOT SUBMERGED. CAR WOULD NOT START AND TRANSMISSION LOCKED UP. BMW ROADSIDE ASSISTANC... Read more
Incident date: Jun 23, 2020
DURING A RAIN SHOWER, DROVE AT ABOUT 15MPH INTO ROUGHLY 4" OF WATER GATHERED ON THE SHOULDER OF AN ACCESS ROAD ADJACENT TO THE HIGHWAY AND THE ENGINE STALLED. WOULD NOT RESTART. PUDDLE OF WATER WAS NOT HIGH ENOUGH TO BREACH THE CABIN - RUNNING BOARDS WERE STILL ABOVE WATER AND THE CURB ADJACENT TO THE STREET WAS NOT SUBMERGED. CAR WOULD NOT START AND TRANSMISSION LOCKED UP. BMW ROADSIDE ASSISTANC... Read more
MINI
COOPER CLUBMAN
(2008) - FUEL/PROPULSION SYSTEM
Jun 17, 2020
Incident date: Jun 15, 2020
I PURCHASED A 2008 CLUBMAN AND IT'S THE NON-TURBO BUT THE ENGINE HAS AN ISSUE WITH MULTIPLE MISFIRE CODES BEING SENT OUT TO THE OBD2 READER AS WELL AS SOME ECU CODES THAT IMPLY WEAK FUEL PRESSURE AND WHEN LOOKING UP AND TRYING TO FIND HOW TO REPLACE THE FUEL PRESSURE PUMP THEN I REALIZED I WAS NOT ALONE IN THIS ISSUE AND WONDER IF ANYONE ELSE HAS HAD THE THOUGHT TO ACTUALLY FILE A COMPLAINT SO THA... Read more
MINI
COOPER CLUBMAN
(2008) - ENGINE
Jun 17, 2020
Incident date: Jun 15, 2020
I PURCHASED A 2008 CLUBMAN AND IT'S THE NON-TURBO BUT THE ENGINE HAS AN ISSUE WITH MULTIPLE MISFIRE CODES BEING SENT OUT TO THE OBD2 READER AS WELL AS SOME ECU CODES THAT IMPLY WEAK FUEL PRESSURE AND WHEN LOOKING UP AND TRYING TO FIND HOW TO REPLACE THE FUEL PRESSURE PUMP THEN I REALIZED I WAS NOT ALONE IN THIS ISSUE AND WONDER IF ANYONE ELSE HAS HAD THE THOUGHT TO ACTUALLY FILE A COMPLAINT SO THA... Read more
MINI
COOPER S COUNTRYMAN
(2012) - STEERING
Jun 17, 2020
Incident date: Jun 9, 2020
STEERING ASSIST AS GONE OUT. NO STEERING. THE CAR HAS 34000 MILES. *TR
MINI
COUNTRYMAN
(2014) - AIR BAGS
Jun 12, 2020
Incident date: May 1, 2020
TL* THE CONTACT CALLED ON BEHALF OF A DAUGHTER WHO OWNS A 2014 MINI COOPER COUNTRYMAN. THE CONTACT STATED THERE WERE THREE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MINI OF ONTARIO LOCATED AT 1251 AUTO CENTER DR, ONTARIO, CA 91761, (909) 895-2925, AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE F... Read more
Incident date: Jun 9, 2020
TL* THE CONTACT OWNS A 2020 MINI COOPER. THE CONTACT STATED THE WHILE DRIVING AT 55 TO 60 MPH, THE VEHICLE SUNROOF GLASS EXPLODED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Incident date: May 29, 2020
WARNING MESSAGE FOR SEAT BELT TENSION/AIR BAG MALFUNCTION AND BOTH LIGHTS ARE ON. THE VEHICLE HAS 40+ THOUSAND MILES ON IT, I AM A SECOND OWNER. THIS PROBLEM JUST STARTED ON MAY 29, 2020. NO ACCIDENTS FOR THIS VEHICLE. COST FOR REPAIR IS OVER $2000 AND SO FAR THERE'S ONLY RECALLS FOR 2008 CONVERTIBLE WHICH I TOTALLY DON'T UNDERSTAND. THIS LOOKS TO BE AN ONGOING PROBLEM WITH THE MINI AND NEEDS TO... Read more
Incident date: May 29, 2020
WARNING MESSAGE FOR SEAT BELT TENSION/AIR BAG MALFUNCTION AND BOTH LIGHTS ARE ON. THE VEHICLE HAS 40+ THOUSAND MILES ON IT, I AM A SECOND OWNER. THIS PROBLEM JUST STARTED ON MAY 29, 2020. NO ACCIDENTS FOR THIS VEHICLE. COST FOR REPAIR IS OVER $2000 AND SO FAR THERE'S ONLY RECALLS FOR 2008 CONVERTIBLE WHICH I TOTALLY DON'T UNDERSTAND. THIS LOOKS TO BE AN ONGOING PROBLEM WITH THE MINI AND NEEDS TO... Read more
Incident date: May 29, 2020
WARNING MESSAGE FOR SEAT BELT TENSION/AIR BAG MALFUNCTION AND BOTH LIGHTS ARE ON. THE VEHICLE HAS 40+ THOUSAND MILES ON IT, I AM A SECOND OWNER. THIS PROBLEM JUST STARTED ON MAY 29, 2020. NO ACCIDENTS FOR THIS VEHICLE. COST FOR REPAIR IS OVER $2000 AND SO FAR THERE'S ONLY RECALLS FOR 2008 CONVERTIBLE WHICH I TOTALLY DON'T UNDERSTAND. THIS LOOKS TO BE AN ONGOING PROBLEM WITH THE MINI AND NEEDS TO... Read more
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE
Jun 3, 2020
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2012 MINI COOPER S COUNTRYMAN. THE CONTACT TOOK THE VEHICLE TO MINI OF ARLINGTON (2001 N COLLINS ST, ARLINGTON, TX 76011) FOR AN OIL CHANGE AND WAS INFORMED BY THE MECHANIC THAT THE WATER PUMP WAS FAILING AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN ... Read more
MINI
COOPER S COUNTRYMAN
(2012) - STRUCTURE:BODY
May 27, 2020
Incident date: May 2, 2020
DRIVER SIDE FRONT DOOR FAILS TO OPEN WHEN STATIONARY. USING REMOTE AND/OR THE INTERIOR UNLOCK TOGGLE ALLOWS THE UNLOCK INDICATOR ON THE UPPER DOOR SILL TO POP UP; HOWEVER, NEITHER THE INTERIOR NOR EXTERIOR DOOR HANDLES, WHEN PULLED, OPEN THE DOOR. DRIVER MUST EXIT VIA WINDOW OR PASSENGER SIDE DOOR. ALL OTHER DOORS OPERATE IN A NORMAL FASHION. THIS HAPPENED INTERMITTENTLY FROM 2 MAY 2020 UNTIL 2... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE
May 26, 2020
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2009 MINI COOPER S CLUBMAN. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT'S SON HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH TOTAL ENGINE FAILURE. THE VEHICLE WAS THEN TOWED TO BMW OF HUDSON VALLEY (2068 SOUTH RD, POUGH... Read more
Incident date: May 15, 2020
AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR
Incident date: May 15, 2020
AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR