Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER CONVERTIBLE
(2009) - FUEL/PROPULSION SYSTEM
Jan 29, 2021
Incident date: Jan 25, 2021
HAVE A ASSENGER RESTRAING MALFUNCTION, ALSO HIGH PRESSURE FUEL PUMP FAULT. WAS DRIVING OUT OF THE DRIVEWAY.
Incident date: Jan 5, 2021
SEAT OCCUPANT SENSOR IS BAD. THERE IS A RECALL FOR THE SAME THING ON OTHER YEARS AND MODELS, BUT NOT THE 2012 MINI COOPER COUNTRYMAN, WHICH MAKES VERY LITTLE SENSE BEING THAT ITS A COMMON PROBLEM AS WELL AS BEING THAT ITS THE SAME PROBLEM. THE AIRBAG SENSOR GOES ON AND OFF WHICH CAN CAUSE INJURY OR DEATH WHEN THE CAR IS IN MOTION.
Incident date: Jan 5, 2021
SEAT OCCUPANT SENSOR IS BAD. THERE IS A RECALL FOR THE SAME THING ON OTHER YEARS AND MODELS, BUT NOT THE 2012 MINI COOPER COUNTRYMAN, WHICH MAKES VERY LITTLE SENSE BEING THAT ITS A COMMON PROBLEM AS WELL AS BEING THAT ITS THE SAME PROBLEM. THE AIRBAG SENSOR GOES ON AND OFF WHICH CAN CAUSE INJURY OR DEATH WHEN THE CAR IS IN MOTION.
Incident date: May 1, 2020
AIRBAG SENSOR FAILS TO PASS THE VEHICLE'S INTERNAL SAFETY CHECK AND A WARNING LIGHT IS DISPLAYED. THIS LIGHT INDICATES THAT THERE IS A FAULT WITH THE AIRBAG, AND IT WILL NOT DEPLOY IF INVOLVED IN A WRECK WHILE THIS LIGHT IS ON. FOR THE PAST 9 MONTHS, THIS SENSOR HAS BEEN COMING ON INTERMITTENTLY AT FIRST, AND NOW IT STAYS ON CONSTANTLY WHILE THE VEHICLE IS IN OPERATION. A SAFETY RECALL WAS ISSUED ... Read more
Incident date: Jan 16, 2020
PASSENGER OCCUPANCY AIRBAG SENSOR FAILED, MINI HAS OFFERED A RECALL FOR SIMILAR MODELS BUT ONLY THE CONVERTIBLE AND NOT THE HARD-TOP; HOWEVER THIS IS A PROBLEM FOR THE NON CONVERTIBLES. IT'S INCREDIBLY UNSAFE FOR THE SENSOR TO GO OFF AND NOT BE RESET. I WOULD LIKE MINI TO RECALL AND REPAIR ALL MODELS WITH THAT SENSOR THAT FAILS, NOT JUST CONVERTIBLE MODELS.
MINI
COUNTRYMAN
(2014) - UNKNOWN OR OTHER
Jan 17, 2021
Incident date: Jan 8, 2021
ENGINE LIGHT TURN ON CONSTANTLY. ENGINE WAS REPLACED LEAKS, SENSORS, SPARKS PLUGS ETC. CAR CONTINUES TO JERK AFTER CHANGING PARTS. UNSAFE TO DRIVE. JERKS AFTER STARTING AND SPEEDS OF 40MPH AND HIGHWAY SPEEDS. OIL FOUND IN SPARK PLUGS AND CHANGED STILL HAS PROBLEMS.
MINI
COUNTRYMAN
(2014) - FUEL/PROPULSION SYSTEM
Jan 17, 2021
Incident date: Jan 8, 2021
ENGINE LIGHT TURN ON CONSTANTLY. ENGINE WAS REPLACED LEAKS, SENSORS, SPARKS PLUGS ETC. CAR CONTINUES TO JERK AFTER CHANGING PARTS. UNSAFE TO DRIVE. JERKS AFTER STARTING AND SPEEDS OF 40MPH AND HIGHWAY SPEEDS. OIL FOUND IN SPARK PLUGS AND CHANGED STILL HAS PROBLEMS.
MINI
COUNTRYMAN
(2014) - ENGINE
Jan 17, 2021
Incident date: Jan 8, 2021
ENGINE LIGHT TURN ON CONSTANTLY. ENGINE WAS REPLACED LEAKS, SENSORS, SPARKS PLUGS ETC. CAR CONTINUES TO JERK AFTER CHANGING PARTS. UNSAFE TO DRIVE. JERKS AFTER STARTING AND SPEEDS OF 40MPH AND HIGHWAY SPEEDS. OIL FOUND IN SPARK PLUGS AND CHANGED STILL HAS PROBLEMS.
MINI
COUNTRYMAN
(2014) - EXTERIOR LIGHTING
Jan 10, 2021
Incident date: Jan 10, 2021
THE LIGHTS CHANGE COLOR SPECTRUM, [XXX], FLICKER, BLACK OUT, AND THEN RETURN TO NORMAL. AN INTERNET SEARCH OF VEHICLE FORUMS SHOWS THIS IS A FREQUENTLY OCCURRING MINI PROBLEM AND THERE WAS A BULLETIN CIRCULATING AT MINI DEALERSHIPS REGARDING THIS PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
MINI
COOPER S COUNTRYMAN
(2011) - ENGINE
Jan 9, 2021
Incident date: Mar 26, 2018
THE COOLANT THERMOSTAT HOUSING IS ALWAYS MAKING A PROBLEM. I SEE THERE IS EXTENDED WARRANTY ON OTHER YEARS MODEL. BUT IT HAS TO BE INCLUDED MY VEHICLE'S YEAR. THEY USES SAME THERMOSTAT HOUSING AND MAKING A SAME PROBLEM. LEAKS OR IT STUCK OPENED/CLOSED VERY EASILY. WITHIN A 3 YEARS I NEED TO CHANGE THE THERMOSTAT HOUSING/ TIMES WITH OEM PART. FIRST TIME IT MAKES A PROBLEM AT AROUND 90000 MILES.
Incident date: Dec 11, 2020
TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT ATTEMPTED TO PULL DOWN THE FRONT DRIVER SIDE SUN VISOR AND THE CLIP FRACTURED CAUSING THE INTERIOR LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAMAN MOTORCARS (2801 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE... Read more
Incident date: Jan 1, 2019
PASSENGER AIRBAG LIGHT STAYS ON AND IT IS DEACTIVATED WHEN I AM DRIVING. THIS APPEARS TO BE A KNOWN PROBLEM WITH NO RECALL IN EFFECT. I AM SEEKING BYPASS OPTIONS ONLINE TO BUY TO ALWAYS KEEP THE AIRBAG ON REGARDLESS OF HAVING A PASSENGER SITTING THERE. STILL VERY UNSAFE IF A KID SITS IN THAT SEAT. THIS NEEDS TO BE RECALLED
Incident date: Oct 29, 2020
AFTER GETTING NEW BATTERY INSTALLED AT MINI DEALER IN AUSTIN TEXAS AIR BAG NO LONGER WORKS. SEAT BELT AND AIRBAG WARNING LIGHT WILL NOT TURN OFF WHEN DRIVER OR TWO ADULTS IN FRONT SEATS. DEALER SAID THEY COULD NOT EASILY FIX WITHOUT REMOVING SEATS. MANY MINI CUSTOMERS COMPLAIN ABOUT AIRBAG NOT WORKING ON USER FORUMS. MAJOR SAFETY HAZARD.
Incident date: Oct 29, 2020
AFTER GETTING NEW BATTERY INSTALLED AT MINI DEALER IN AUSTIN TEXAS AIR BAG NO LONGER WORKS. SEAT BELT AND AIRBAG WARNING LIGHT WILL NOT TURN OFF WHEN DRIVER OR TWO ADULTS IN FRONT SEATS. DEALER SAID THEY COULD NOT EASILY FIX WITHOUT REMOVING SEATS. MANY MINI CUSTOMERS COMPLAIN ABOUT AIRBAG NOT WORKING ON USER FORUMS. MAJOR SAFETY HAZARD.
Incident date: Dec 9, 2020
DRIVER SIDE REAR BRAKE LIGHT HAS A SHORT/OVER HEATS AND MELTS CONNECTOR TO THE BRAKE LIGHT HOUSING. NOTIFICATION PROMPTS YOU THAT YOU HAVE A BRAKE LIGHT MALFUNCTION. THE VEHICLE WAS IN MOTION ON A CITY STREET. THE VEHICLE HAS 15K MILES ON IT.
Incident date: Dec 4, 2020
THE PASSENGER AIRBAG SENSOR/PASSENGER SEATBELT SENSOR ISSUE THAT HAS BEEN REPORTED AND FIXED IN LOTS OF OTHER MINI COOPER MODEL YEARS IS SEEMINGLY AN ISSUE WITH 2010 MODELS TOO AND NEEDS TO BE CORRECTED VIA RECALL. THE SENSOR BEING FAULTY IS A SERIOUS SAFETY CONCERN, AND RUNS CLOSE TO $1200 TO REPAIR. MY SENSOR WAS INTERMITTENTLY OFF AND ON AND IS NOW FULL TIME WARNING ABOUT THE AIRBAG BEING OFF. ... Read more
Incident date: Dec 2, 2020
PASSENGER AIRBAG SENSOR ISSUE, I HAVE SEEN THIS REPORTED IN OTHER MINI COOPERS THAT WERE RECALLED BUT MY SPECIFIC MODEL WAS NOT. I WANT TO BE SURE ALL APPLICABLE VEHICLES ARE INCLUDED IN THE RECALL FOR THE SAFETY OF MYSELF AND OTHER MINI OWNERS. I HAVE NO AIRBAG FUNCTION RIGHT NOW AND BOTH MY DRIVER AND PASSENGER SIDE AIRBAG LIGHTS ARE ON. MY MECHANIC STATED THAT I WOULD NEED TO REPLACE THE PASSEN... Read more
Incident date: Dec 2, 2020
PASSENGER AIRBAG SENSOR ISSUE, I HAVE SEEN THIS REPORTED IN OTHER MINI COOPERS THAT WERE RECALLED BUT MY SPECIFIC MODEL WAS NOT. I WANT TO BE SURE ALL APPLICABLE VEHICLES ARE INCLUDED IN THE RECALL FOR THE SAFETY OF MYSELF AND OTHER MINI OWNERS. I HAVE NO AIRBAG FUNCTION RIGHT NOW AND BOTH MY DRIVER AND PASSENGER SIDE AIRBAG LIGHTS ARE ON. MY MECHANIC STATED THAT I WOULD NEED TO REPLACE THE PASSEN... Read more
Incident date: Sep 8, 2020
MINI COOPER BASE MODEL WITH 90K MILES HAS SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. WARNING LIGHTS STARTED INTERMITTENTLY GOING ON AND OFF AND NOW STAY ILLUMINATED CONTINOUSLY WHEN IGNITION IS ON. NO VEHICLE ACCIDENTS OR INCIDENTS TO CAUSE THIS PROBLEM.
Incident date: Sep 8, 2020
MINI COOPER BASE MODEL WITH 90K MILES HAS SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. WARNING LIGHTS STARTED INTERMITTENTLY GOING ON AND OFF AND NOW STAY ILLUMINATED CONTINOUSLY WHEN IGNITION IS ON. NO VEHICLE ACCIDENTS OR INCIDENTS TO CAUSE THIS PROBLEM.
Incident date: Jan 1, 2018
I HAVE A 2010 MINI COOPER HARDTOP. THIS IS AN ONGOING PROBLEM OF THE LAST THREE YEARS. THE PASSENGER AIRBAG ALERT GOES ON WHEN I HAVE A PASSENGER IN THE SEAT SAYING PASSENGER AIRBAG IS OFF. I'VE TAKEN IT TO A REPAIR SHOP AND THEY WILL NEED TO DISMANTLE THE SEAT TO SEE IF THE SENSOR IS DEFECTIVE AND REPLACE. I SEE THAT OTHER MODELS OF MINI COOPERS HAVE HAD RECALLS FOR THIS DEFECT IN SEAT SENSORS. M... Read more
Incident date: Jan 1, 2018
I HAVE A 2010 MINI COOPER HARDTOP. THIS IS AN ONGOING PROBLEM OF THE LAST THREE YEARS. THE PASSENGER AIRBAG ALERT GOES ON WHEN I HAVE A PASSENGER IN THE SEAT SAYING PASSENGER AIRBAG IS OFF. I'VE TAKEN IT TO A REPAIR SHOP AND THEY WILL NEED TO DISMANTLE THE SEAT TO SEE IF THE SENSOR IS DEFECTIVE AND REPLACE. I SEE THAT OTHER MODELS OF MINI COOPERS HAVE HAD RECALLS FOR THIS DEFECT IN SEAT SENSORS. M... Read more
Incident date: Oct 27, 2020
TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNED A 2016 MINI COOPER S. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER'S SIDE DOOR SENDING THE VEHICLE 10-15 FEET HEAD-ON INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT HER SON SUSTAINED A DISLOCATED RIGHT ANKLE, THE R... Read more
Crash
1 injured
MINI
COOPER CONVERTIBLE
(2006) - STEERING
Nov 23, 2020
Incident date: Nov 21, 2020
I DROVE THE CAR EARLIER AND IT WAS FINE. I RETURNED HOME AND THEN HOURS LATER TRIED TO PULL OUT OF MY DRIVEWAY TO FIND I COULDN'T TURN THE STEERING WHEEL. THANK GOODNESS I WASN'T DRIVING WHEN IT WENT OR I WOULDN'T HAVE BEEN ABLE TO TURN THE WHEEL. APPARENTLY AFTER READING ONLINE QUITE A BIT THIS IS A PROBLEM AND THERE IS NO RECALL OR EVEN A CAMPAIGN OR BULLETIN. THIS IS GOING TO BE A VERY EXPENSI... Read more
Incident date: Nov 20, 2020
OUR VEHICLE HAS THE AIRBAG LIGHT ON AND I AM AM VERY CONCERNED WITH THE SAFETY OF OUR FAMILY. AFTER RESEARCHING THIS ISSUE, THERE ARE MANY MINI OWNERS THAT ARE HAVING THE SAME PROBLEM WHICH LEADS ME TO BELIEVE THAT THIS IS DEEPER THAN AN ISOLATED ISSUE ON MY VEHICLE. I ALSO FOUND OUT THAT THIS HAS BEEN AN ISSUES THAT WAS CONVERTED INTO A RECALL FOR SEVERAL YEARS BEFORE. MINI SHOULD CONSIDERED DOI... Read more
Incident date: Nov 20, 2020
OUR VEHICLE HAS THE AIRBAG LIGHT ON AND I AM AM VERY CONCERNED WITH THE SAFETY OF OUR FAMILY. AFTER RESEARCHING THIS ISSUE, THERE ARE MANY MINI OWNERS THAT ARE HAVING THE SAME PROBLEM WHICH LEADS ME TO BELIEVE THAT THIS IS DEEPER THAN AN ISOLATED ISSUE ON MY VEHICLE. I ALSO FOUND OUT THAT THIS HAS BEEN AN ISSUES THAT WAS CONVERTED INTO A RECALL FOR SEVERAL YEARS BEFORE. MINI SHOULD CONSIDERED DOI... Read more
Incident date: Nov 1, 2020
FIRST GEAR POPS OUT RANDOMLY, WHEN IT'S BEGINNING TO MOVE OR AFTER IT STARTED MOVING. IT CAN GO DAYS WITHOUT HAPPENING THEN IT WILL HAPPEN MULTIPLE TIMES IN ONE DAY.
Incident date: Nov 4, 2020
THE CAR COMPLETELY QUITS RUNNING WHILE YOU ARE DRIVING IT. CHECK ENGINE LIGHT COMES ON BUT CAR HAS ALREADY DIED. HAVE TO COAST TO A STOP WITH NO POWER STEERING SINCE THE ENGINE HAS DIED. CAR WILL NOT ALWAYS RESTART. SOMETIMES IT WILL CRANK BUT NOT TURN OVER. SOMETIMES IT WILL RESTART. TODAY IT DIED WHILE I WAS GOING 65MPH ON THE INTERSTATE A D I HAD TO DODGE ACROSS 3 LANES OF TRAFFIC TO GET TO THE... Read more
Incident date: Nov 4, 2020
THE CAR COMPLETELY QUITS RUNNING WHILE YOU ARE DRIVING IT. CHECK ENGINE LIGHT COMES ON BUT CAR HAS ALREADY DIED. HAVE TO COAST TO A STOP WITH NO POWER STEERING SINCE THE ENGINE HAS DIED. CAR WILL NOT ALWAYS RESTART. SOMETIMES IT WILL CRANK BUT NOT TURN OVER. SOMETIMES IT WILL RESTART. TODAY IT DIED WHILE I WAS GOING 65MPH ON THE INTERSTATE A D I HAD TO DODGE ACROSS 3 LANES OF TRAFFIC TO GET TO THE... Read more
MINI
COOPER S CONVERTIBLE
(2012) - POWER TRAIN
Nov 2, 2020
Incident date: Oct 21, 2020
COILS CAUSED PROBLEM WITH ECU - RECALL IS OUT FOR SOME MODELS BUT NOT THIS ONE. NOW IT NEEDS NEW COILS AND NEW DME.
Incident date: Oct 23, 2020
THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR HAS FAILED. THE FRONT PASSENGER AIR BAG IS NOT ACTIVATE IN A CRASH WHEN THE SEAT IS OCCUPIED. RECALLS ACTIVE FOR THIS EXACT ISSUE FOR THE SAME MAKE IN OTHER YEARS AND MODELS ARE CURRENTLY RECALLED HOWEVER OTHERS ARE EXCLUDED.
Incident date: Aug 25, 2020
BOUGHT MINI FROM CARVANA A JANUARY 2020 AND HAVE HAD TOO MANY PROBLEMS. CAR OVERHEATED ON 48, HAD 2 NEW CYLINDERS PUT IN, 2 WEEKS LATER, DUE TO MANY NOTABLE PROBLEMS THIS CAR HAS HAD, ALL COOLANT LEAKED OUT AND WAS QUOTED BY MINI DEALERSHIP $9,000 TO FIX A PROBLEM THAT WAS CAUSED BY A RECALL NOT LISTED FOR MY YEAR
Fire
Incident date: Aug 25, 2020
BOUGHT MINI FROM CARVANA A JANUARY 2020 AND HAVE HAD TOO MANY PROBLEMS. CAR OVERHEATED ON 48, HAD 2 NEW CYLINDERS PUT IN, 2 WEEKS LATER, DUE TO MANY NOTABLE PROBLEMS THIS CAR HAS HAD, ALL COOLANT LEAKED OUT AND WAS QUOTED BY MINI DEALERSHIP $9,000 TO FIX A PROBLEM THAT WAS CAUSED BY A RECALL NOT LISTED FOR MY YEAR
Fire
Incident date: Aug 25, 2020
BOUGHT MINI FROM CARVANA A JANUARY 2020 AND HAVE HAD TOO MANY PROBLEMS. CAR OVERHEATED ON 48, HAD 2 NEW CYLINDERS PUT IN, 2 WEEKS LATER, DUE TO MANY NOTABLE PROBLEMS THIS CAR HAS HAD, ALL COOLANT LEAKED OUT AND WAS QUOTED BY MINI DEALERSHIP $9,000 TO FIX A PROBLEM THAT WAS CAUSED BY A RECALL NOT LISTED FOR MY YEAR
Fire
Incident date: Oct 22, 2020
I LOVE MY MINI COOPER S. BUT THERE IS A ISSUE. TODAY I STARTED UP THE CAR AND IT STARTS SMOKING. TWICE THIS HAS HAPPENED IN TWO WEEKS. WHEN I BOUGHT IT 2 YEARS AGO I NOTICED ON THE INSIDE OF MY HOOD OF THE CAR IT'S A BLACK BURNT MARK. THE DEALERSHIP SAID THE PROBLEM HAD BEEN FIXED. LAST WEEK I TOOK IT TO A OIL SHOP AND THEY SAID MY TURBO IS BURNING MY CAR AND WOULD CATCH FIRE SOON. I'M IN THE PROC... Read more
Incident date: Oct 22, 2020
I LOVE MY MINI COOPER S. BUT THERE IS A ISSUE. TODAY I STARTED UP THE CAR AND IT STARTS SMOKING. TWICE THIS HAS HAPPENED IN TWO WEEKS. WHEN I BOUGHT IT 2 YEARS AGO I NOTICED ON THE INSIDE OF MY HOOD OF THE CAR IT'S A BLACK BURNT MARK. THE DEALERSHIP SAID THE PROBLEM HAD BEEN FIXED. LAST WEEK I TOOK IT TO A OIL SHOP AND THEY SAID MY TURBO IS BURNING MY CAR AND WOULD CATCH FIRE SOON. I'M IN THE PROC... Read more
Incident date: Feb 15, 2019
CRANKSHAFT PULLEY WENT OUT AT 50,000 MILES WHILE IN MOTION MAKING CAR OVERHEAT.
MINI
COOPER S COUNTRYMAN
(2012) - ENGINE
Oct 19, 2020
Incident date: Aug 7, 2020
TL* THE CONTACT OWNS A 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING UP A MOUNTAIN AT 45 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AN ENGINE PROBLEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND THE SAME FAILURE OCCURRED SOON AFTER RESTART. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO ... Read more
MINI
COOPER S COUNTRYMAN
(2012) - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Oct 19, 2020
Incident date: Aug 7, 2020
TL* THE CONTACT OWNS A 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING UP A MOUNTAIN AT 45 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AN ENGINE PROBLEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND THE SAME FAILURE OCCURRED SOON AFTER RESTART. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO ... Read more
MINI
COUNTRYMAN
(2019) - UNKNOWN OR OTHER
Oct 18, 2020
Incident date: Oct 17, 2020
WHILE DRIVING MY COUNTRYMAN ON THE HIGHWAY AT ABOUT 50 MPH, I MY STEERING WHEEL SUDDENLY AND RANDOMLY JERKED TO THE RIGHT. THE JERK WAS SEVER ENOUGH TO CAUSE THE CAR TO SWERVE INTO THE NEXT LANE CUTTING OFF A CLOSE BY VEHICLE. I WAS ABLE TO MAINTAIN MY LINE, AND THE ISSUE OCCURRED AGAIN CAUSING MY CAR TO SWERVE AN ADDITIONAL TIME. THIS IS OF SERIOUS CONCERN FOR ALL DRIVERS THAT THIS HAPPENS TO ... Read more
MINI
COUNTRYMAN
(2019) - STEERING
Oct 18, 2020
Incident date: Oct 17, 2020
WHILE DRIVING MY COUNTRYMAN ON THE HIGHWAY AT ABOUT 50 MPH, I MY STEERING WHEEL SUDDENLY AND RANDOMLY JERKED TO THE RIGHT. THE JERK WAS SEVER ENOUGH TO CAUSE THE CAR TO SWERVE INTO THE NEXT LANE CUTTING OFF A CLOSE BY VEHICLE. I WAS ABLE TO MAINTAIN MY LINE, AND THE ISSUE OCCURRED AGAIN CAUSING MY CAR TO SWERVE AN ADDITIONAL TIME. THIS IS OF SERIOUS CONCERN FOR ALL DRIVERS THAT THIS HAPPENS TO ... Read more
Incident date: Sep 30, 2020
PLEASE REFER TO UPLOADED DOCUMENT
Incident date: Oct 8, 2020
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED SMOKE BILLOWING FROM UNDER THE HOOD. AFTER OPENING THE HOOD, FLAMES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE NEIGHBOR ASSIST... Read more
Fire
Incident date: Oct 2, 2020
DRIVING DOWN 680 FROM BERKELEY, CA AT AROUND 2:30PM: I WAS HEADING HOME AND TEMPERATURE LIGHT APPEARS ON DASH. I NOTICE IT AND TRY TO PULL OFF FREEWAY TRYING TO GET TO SAFE AREA TO STOP. BEFORE I COULD PULL OVER TO SAFETY, THE CAR STOPPED RUNNING (ENGINE SHUT OFF). IMMEDIATELY STEAM WAS COMING FROM ENGINE COMPARTMENT AND I COULD NOT GET ENGINE TO START AGAIN. I CALLED TOW TRUCK AND THE CAR WAS... Read more
Incident date: Oct 2, 2020
DRIVING DOWN 680 FROM BERKELEY, CA AT AROUND 2:30PM: I WAS HEADING HOME AND TEMPERATURE LIGHT APPEARS ON DASH. I NOTICE IT AND TRY TO PULL OFF FREEWAY TRYING TO GET TO SAFE AREA TO STOP. BEFORE I COULD PULL OVER TO SAFETY, THE CAR STOPPED RUNNING (ENGINE SHUT OFF). IMMEDIATELY STEAM WAS COMING FROM ENGINE COMPARTMENT AND I COULD NOT GET ENGINE TO START AGAIN. I CALLED TOW TRUCK AND THE CAR WAS... Read more
MINI
COOPER S COUNTRYMAN
(2012) - SEATS
Oct 2, 2020
Incident date: Sep 29, 2020
MY AIRBAG LIGHT WAS ILLUMINATED ON DASH AND CENTER CONSOLE. I TOOK MY VEHICLE TO A MECHANIC WHO FOUND MULTIPLE SEAT MAT SENSOR FAULT CODES STORED. THE SEAT MAT IS NOT FUNCTIONING PROPERLY BY FAILING TO RECOGNIZE IF THERE IS A PASSENGER IN THE SEAT AND/OR THEIR WEIGHT. AS A RESULT, THE AIRBAG MAY FAIL TO DEPLOY COMPLETELY OR INADVERTENTLY DEPLOY ON A PASSENGER WEIGHING LESS THAN 45 POUNDS. BOTH... Read more
MINI
COOPER S COUNTRYMAN
(2012) - AIR BAGS
Oct 2, 2020
Incident date: Sep 29, 2020
MY AIRBAG LIGHT WAS ILLUMINATED ON DASH AND CENTER CONSOLE. I TOOK MY VEHICLE TO A MECHANIC WHO FOUND MULTIPLE SEAT MAT SENSOR FAULT CODES STORED. THE SEAT MAT IS NOT FUNCTIONING PROPERLY BY FAILING TO RECOGNIZE IF THERE IS A PASSENGER IN THE SEAT AND/OR THEIR WEIGHT. AS A RESULT, THE AIRBAG MAY FAIL TO DEPLOY COMPLETELY OR INADVERTENTLY DEPLOY ON A PASSENGER WEIGHING LESS THAN 45 POUNDS. BOTH... Read more
Incident date: Jul 1, 2020
I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED O... Read more
Incident date: Jul 1, 2020
I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED O... Read more
Incident date: Sep 26, 2020
BATTERY LIGHT FLASHING, POWER STEERING CUTTING OUT INTERMITTENTLY WHILE DRIVING. ALTERNATOR AND SERPINTINE BELT REPLACED BUT PROBLEM CONTINUES. ELECTRIC POWER STEERING SEEMS TO BE DRAINING ELECTRICAL SYSTEM.