Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jan 6, 2004
THE AIRBAG LIGHT CAME ON I TOOK CAR IN AND TOOK THE CAR TO MINI DEALER. THE SIDE AIRBAG HARNESS IS BAD AND NEEDS TO BE REPLACE.*AK
Incident date: Dec 20, 2003
I HAVE A JULY 2002 BUILD, MINI COOPER S .TO DATE I HAVE HAD 6 WINDSHIELDS INSTALLED.MOST HAVE SUFFERED STRESS RELATED FAILURE,BUT 2 STARTED AS MINIMAL ROCK STRIKES ,WHICH LATER RESULTED IN LONG (10- 14 INCH) CRACKS.GLASS IS SUB-STANDARD,TOO THIN ,AND TOO SOFT.I DEFINATELY FEAR FOR MY SAFETY AS LONG AS THIS GLASS ISN'T REDESIGNED.*AK
Incident date: Feb 1, 2003
MY 2003 MINI COOPER'S WINDSHIELD CRACKED SHORTLY AFTER I TOOK DELIVERY OF THE NEW CAR. IT WAS NEVER HIT BY A ROCK, AND MANY OTHER MINI COOPER OWNERS HAVE EXPERIENCED STRESS FRACTURES CAUSED BY WEAK WINDSHIELD GLASS. *AK BMW/MINI-USA REFUSED TO REPLACE THE DEFECTIVE WINDSHIELD UNDER WARRANTY
Incident date: Mar 4, 2004
WINDSHIELD ON MY 2002 MINI COOPER S HAS CRACKS IN 2 PLACES WHICH STARTED FROM THE EDGES OF THE WINDSHIELD. BOTH CRACKS APPEARED WHEN THE CAR WAS SITTING IN THE DRIVEWAY. THE DEALER SAYS THEY ARE "ROCK CHIPS" THOUGH THERE'S NO VISIBLE IMPACT. *AK
Incident date: Mar 1, 2004
WINDSHIELD REPLACEMENTS DUE TO PREMATURE PITTING, CHIPPING, AND CRACKING. MANY OTHER MINI COOPER OWNERS HAVE EXPERIENCED THIS SAME PROBLEM. *AK
Incident date: Mar 12, 2004
THE MINIS WINDSHIEL BEING SOFT AND WEAK WHICH LEAVES IS MORE PRONE TO PITTING, CHIPPING AND TO CRACKING. *AK
Incident date: Mar 12, 2004
MINI COOPER WINDSHIELD IS THIN AND WEEK. THERE IS NO AFTERMARKET GLASS FOR IT EITHER SO REPALCEING GETS PRICY.*AK
Incident date: Mar 4, 2004
WINDSHIELD IN MINI COOPERS ARE TO SOFT. I AM FIXING TO HAVE MY SECOND WINDSHIELD INSTALLED. JUST HAD ONE REPLACED IN AUGUST. A ROCK HIT THE WINDSHIELD BOTH TIMES. THE SECOND TIME IF I HAD BEEN ANY CLOSER TO THE VEHICLE IN FRONT OF ME THE ROCK WOULD HAVE COME THROUGH AND KILLED ME OR MY 2 YEAR OLD DAUGHTER IN THE BACK SEAT. HAD A MECHANIC LOOK AT IT AND HE SAID THE SAME THING. THERE WAS AT LEAST T... Read more
Incident date: Feb 4, 2004
MINI COOPER S 2003 MODEL PURCHASED SEPTEMBER 27, 2003 HAS DEVELOPED A WINDSHIELD CRACK NEAR LOWER EDGE AT CENTER. MANY MINI OWNERS HAVE EXPERIENCED A SIMILAR CRACK, AND MINI/BMW REFUSES TO ACKNOWLEDGE A PROBLEM HERE. AT GREAT MAJORITY OF THESE CRACKS ARE OCCURRING IN ONE OF THREE PLACES. CRACKS ARE HAPPENING REPEATEDLY TO SOME OWNERS (3 NEW WINDSHIELDS IN ONE YEAR FOR AT LEAST ONE OWNER.) WE W... Read more
Incident date: Feb 24, 2004
2004 MINI COOPER S WINDSHIELD CRACKED FROM 1/32 INCH "PIT"...ONLY 3,100 MILES ON CAR.*AK
Incident date: Feb 10, 2004
WINDSHIELD, CRACKED , FOR NO APPARENT REASON. *AK
Incident date: Feb 11, 2004
A 1" LONG VERTICAL FISSURE (CRACK) JUST APPEARED OVERNIGHT ON MY 2003 MINI COOPER S WHILE VEHICLE WAS IN A SINGLE CAR GARAGE (AND I DON'T HAVE KIDS OR PETS), AND WAS VISIBLE ON WINDSHIELD THE MORNING OF FEB 11, 2004. ON THE EVENING OF FEB 10, 2004, THIS CRACK WAS NOT THERE. THE CRACK ORIGINATED AT THE BOTTOM OF THE WINDSHIELD FROM BELOW THE AREA OF THE WINDSHIELD THAT IS EXPOSED TO ROAD HAZARDS LI... Read more
Incident date: Feb 4, 2004
WINDSHIELD CRACKED IN LOWER CENTER. DEALER CLAIMED THE CRACK WAS CAUSED BY A SMALL CHIP IN THE GLASS. I COULD NOT SEE ANY CHIP IN THE GALSS.*AK DEALER WOULD NOT REPLACE UNDER WARRANTY USING GUIDLINES SET BY THE MANUFACTURE.
Incident date: Feb 2, 2004
1. INTERIOR DOOR LATCH MECHANISM INOPERABLE IN FREEZING CONDITIONS - WILL NOT RELEASE (UNABLE TO EXIT CAR) - WAS ABLE TO ENTER CAR - CLOSED DOOR - COULD NOT EXIT. BAD SITUATION AS POWER WINDOWS WERE ALSO FROZEN SHUT. 2. WINDSHIELD CRACKS (2ND WINDSHIELD - SEE OTHER THREADS ON THIS KNOWN FAILURE) - OCCURRED WHILE BACKING OUT OF DRIVE ON PUBLIC STREET - STARTED AT BASE OF WINDSHIELD DRIVERS SI... Read more
Incident date: Feb 2, 2004
1. INTERIOR DOOR LATCH MECHANISM INOPERABLE IN FREEZING CONDITIONS - WILL NOT RELEASE (UNABLE TO EXIT CAR) - WAS ABLE TO ENTER CAR - CLOSED DOOR - COULD NOT EXIT. BAD SITUATION AS POWER WINDOWS WERE ALSO FROZEN SHUT. 2. WINDSHIELD CRACKS (2ND WINDSHIELD - SEE OTHER THREADS ON THIS KNOWN FAILURE) - OCCURRED WHILE BACKING OUT OF DRIVE ON PUBLIC STREET - STARTED AT BASE OF WINDSHIELD DRIVERS SI... Read more
Incident date: Jan 24, 2004
WHILE DRIVING AT HIGHWAY SPEED FUEL TANK EXPLODED WITHOUT WARNING. AS A RESULT, ENGINE FAILED. *AK
Incident date: Jan 24, 2004
WHILE DRIVING AT HIGHWAY SPEED FUEL TANK EXPLODED WITHOUT WARNING. AS A RESULT, ENGINE FAILED. *AK
THE CONSUMER ACCIDENTALLY LOCKED THE VEHICLE WITH THE REMOTE KEY WHILE OCCUPANTS WERE STILL IN THE VEHICLE. THE OCCUPANTS COULD NOT MANUALLY UNLOCK ANY OF THE DOORS TO GET OUT OF THE VEHICLE. THE DEALER SAID THERE WAS NOT A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
Incident date: Apr 12, 2003
CRACKED WINDSHIELD THAT QUICKLY GREW TO SPAN ACROSS THE ENTIRE WINDSHIELD.*AK
Incident date: Jan 19, 2004
THIS CAR IS LESS THAN A YEAR OLD. SO FAR THE AIR BAG INDICATOR LIGHT MALFUNCTIONED, THE RADIO WAS REPLACED, THE PASSENGER WINDOW MOTOR WAS REPLACED, THE NAVIGATION SYSTEM DISPLAY IS ABOUT TO BE REPLACED, AND TWO RED MARKS ON THE TAKOMETER NO LONGER LIGHT UP.*AK
Incident date: Jan 19, 2004
THIS CAR IS LESS THAN A YEAR OLD. SO FAR THE AIR BAG INDICATOR LIGHT MALFUNCTIONED, THE RADIO WAS REPLACED, THE PASSENGER WINDOW MOTOR WAS REPLACED, THE NAVIGATION SYSTEM DISPLAY IS ABOUT TO BE REPLACED, AND TWO RED MARKS ON THE TAKOMETER NO LONGER LIGHT UP.*AK
Incident date: Jan 19, 2004
THIS CAR IS LESS THAN A YEAR OLD. SO FAR THE AIR BAG INDICATOR LIGHT MALFUNCTIONED, THE RADIO WAS REPLACED, THE PASSENGER WINDOW MOTOR WAS REPLACED, THE NAVIGATION SYSTEM DISPLAY IS ABOUT TO BE REPLACED, AND TWO RED MARKS ON THE TAKOMETER NO LONGER LIGHT UP.*AK
Incident date: Jan 19, 2004
THIS CAR IS LESS THAN A YEAR OLD. SO FAR THE AIR BAG INDICATOR LIGHT MALFUNCTIONED, THE RADIO WAS REPLACED, THE PASSENGER WINDOW MOTOR WAS REPLACED, THE NAVIGATION SYSTEM DISPLAY IS ABOUT TO BE REPLACED, AND TWO RED MARKS ON THE TAKOMETER NO LONGER LIGHT UP.*AK
Incident date: Jan 6, 2004
MY WINDSHIELD SUSTAINED AN 8 INCH LONG CRACK ON THE LOWER CORNER DRIVER SIDE JUST ABOVE THE VIN NUMBER. THIS HAPPENED ONE COLD MORNING WHILE WARMING UP THE ENGINE AT THE DRIVEWAY. BMW DENIED WARRANTY COVERAGE BECAUSE OF A STONE PIT A SIZE OF A PEN DOT ALONG THE CRACKED AREA. I FOUND OUT THAT THERE ARE MANY OTHERS THAT HAVE WINDSHIELD CRACKED ON THE SAME GENERAL LOCATION (ABOVE THE BIN NUMBER) AS A... Read more
Incident date: Dec 15, 2003
WINDSHIELD: CRACKING BECAUSE OF FRAME STRESS, MAYBE INDUCED BY PIN SIX ROCK STRIKE. *CB
Incident date: Jan 14, 2003
DRIVER'S SIDE ELECTRIC WINDOW WOULD NOT OPEN FOR 18 HOURS. THIS OCCURRED AFTER A HEAVY RAIN STORM AND DID NOT CLEAR UNTIL AFTER A 20 MINUTE DRIVE THE FOLLOWING DAY. ATTEMPTS TO OPEN THE WINDOW THE DAY AND EVENING OF THE FAILURE WHILE PARKED AND DRIVING ALL FAILED. *CB
Incident date: Jan 6, 2004
MY 2002 MINI COPPER HAS HAD THE AIR BAG LIGHT COME ON ON SEVERAL OCCASIONS NOW. REPAIRED WITH NEW WIRING HARNESS IN 11/03; NOW IN 1/04 BAG LIGHT HAS COME ON AGAIN. DEALER VIA PHONE CANNOT TELL ME IF THE BAGS WORK PROPERLY UNTIL DIAGNOSED. I HAVE CHECKED WEB FORUMS FOR THIS VEHICLE AND THIS SEEMS TO BE A WIDESPREAD PROBLEM. I WOULD THINK NHTSA OR SOMEONE SHOULD LOOK INTO THIS TO DETERMINE IF TH... Read more
Incident date: Jan 6, 2004
MY 2002 MINI COPPER HAS HAD THE AIR BAG LIGHT COME ON ON SEVERAL OCCASIONS NOW. REPAIRED WITH NEW WIRING HARNESS IN 11/03; NOW IN 1/04 BAG LIGHT HAS COME ON AGAIN. DEALER VIA PHONE CANNOT TELL ME IF THE BAGS WORK PROPERLY UNTIL DIAGNOSED. I HAVE CHECKED WEB FORUMS FOR THIS VEHICLE AND THIS SEEMS TO BE A WIDESPREAD PROBLEM. I WOULD THINK NHTSA OR SOMEONE SHOULD LOOK INTO THIS TO DETERMINE IF TH... Read more
Incident date: Dec 16, 2003
WINDSHIELD CRACKED THREE DAYS AFTER PURCHASE. I DON'T REMEMBER ANY STONE DAMAGE BEING DONE. WHEN I WASHED MY CAR (HOT DAY), A CRACK DEVELOPED IN THE MID-RIGHT BOTTOM BORDER OF MY WINDSHIELD. I BROUGHT IT IN TO THE SERVICE DEPARTMENT, AND THEY TOLD ME IT WAS STONE DAMAGE.
Incident date: Dec 10, 2003
WINDSHIELD CRACKED FROM THE LOWER DRIVER'S SIDE AFTER TURNING THE HEATER ON WHILE VEHICLE WAS WARMING UP PARKED ON THE DRIVEWAY. DEALER REFUSED TO REPLACE IT UNDER WARRANTY. *LA
Incident date: Dec 13, 2003
MY 2003 MINI COOPER S, UPON ACCELERATION, EXPERIENCES AN EXCESSIVE LOSS OF POWER THAT HAS PUT ME IN THE POSITION OF NEARLY BEING HIT BY ONCOMING TRAFFIC WHEN PULLING INTO TRAFFIC FLOW. I HAVE HAD THE VEHICLE IN TO THE DEALER IN CINCINNATI 5 TIMES, AND THOUGH THEY CLAIM THE VEHICLE IS REPAIRED, AND DRIVES 'NORMALLY' IT STILL NEARLY STALLS WHEN ACCELERATING FROM A STANDSTILL. *AK
Incident date: Dec 4, 2003
2003 MINI COOPER S PURCHASED NEW; AT APPROX 4500 MILES 6-INCH CRACK APPEARED OVERNIGHT IN LOWER RIGHT CORNER OF WINDSHIELD. VEHICLE WAS PARKED AT THE TIME AND THERE WAS NO VISIBLE DAMAGE ANYWHERE ON WINDSHIELD. SINCE THEN, CRACK HAS PROGRESSED NEARLY TO CENTER OF WINDSHIELD. TOOK VEHICLE TO DEALER AND WAS TOLD THAT THE CRACK WAS THE RESULT OF A STONE HITTING THE WINDSHIELD. SERVICE MANAGER "PR... Read more
Incident date: Dec 1, 2003
BELOW IS A QUOTE OF ANOTHER PERSON,I AM EXPERIENCING SIMILAR PROBLEMS EXCEPT FOR "TOTAL LOSS OF POWER" WHICH HAS NOT HAPPENED TO ME. ALSO, THE STUDDERING PROBLEM IN FIRST GEAR IS GREATLY REDUCED WHEN THE "ACTIVE SKID CONTROL" IS DISABLED.*AK MY MINI COOPER S WAS PURCHASED IN MAY 2003. "NEW MINI COOPER S AUTOMOBILE (PURCHASED IN JUNE OF 2003) EXPERIENCES A NOTICEABLE AND SIGNIFICANT STUMB... Read more
Incident date: Nov 26, 2003
WHILE DRIVING ON A LOW SPEED, STOP AND GO TRAFFIC IN THE FREEWAY THE CAR SUDDENLY STALLED AND I WAS STOPPED IN THE FIRST LANE OF THE FREEWAY. I TRIED TO RE-START THE ENGINE SEVERAL TIMES WITH NO SUCESS, AFTER WAITING A FEW MINUTES THE ENGINE STARTED. I WAS VERY LUCKY THAT THE SUV DRIVING BEHIND WAS ABLE TO STOP BUT NOT BEFORE HITTING MY BUMPER. THIS IS THE SECOND TIME IT HAPPENED, THE FIRST TIME I... Read more
AIR BAG WARNING LIGHT CAME ON AND STAYED ON, WHICH INDICATED THAT AIR BAGS WERE INOPERATIVE. DEALERSHIP SERVICED THE VEHICLE, BUT THE PROBLEM RECURRED WITHIN 2000 MILES.*AK
Incident date: Nov 24, 2003
-STALLING WHEN CHANGING FROM REVERSE TO DRIVE. HAS ALSO STALLED ONCE ON THE INTERSTATE. -RPM'S KEEP REVVING BETWEEN 3000 & 5000 WHEN I HIT 55-60 MPH. ONCE I PASS 60 MPH THE RPM'S DECREASE TO A REASONABLE LEVEL. THIS HAPPENS EVERYDAY WITHOUT FAIL. *LA
Incident date: Jun 25, 2003
MINI COOPER S HAS SEVERE HESITATION WHEN STARTING FROM A STANDING START. THE PROBLEM IS UNRELATED TO THROTTLE OR CLUTCH PEDAL POSITION. CAR BOGS FOR A FEW SECONDS (WHEN MAKING A LEFT AGAINST TRAFFIC IT FEELS LIKE AN ETERNITY) WHEN IN FIRST GEAR AT APPROXIMATELY 1800 RPM THEN RESUMES ACCELERATING. SERVICE ADVISOR AT DEALERSHIP TOLD ME IT'S A "CHARACTERISTIC" OF THE CAR. REPRESENTATIVE AT MINI USA ... Read more
Incident date: Nov 8, 2003
WHILE DRIVING 65 MPH VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART THE VEHICLE, BUT MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. *AK
Incident date: Nov 10, 2003
THE WINDSHIELD ON MY 2004 MINI COOPER S JUST GOT A STRESS CRACK TODAY. THIS HAS BEEN A PROBLEM SINCE THE MINIS INTRODUCTION AND WAS SUPPOSEDLY FIXED WITH REINFORCED A PILLARS ON 04S. IT HAS ABOUT 2500 MILES ON IT. MANY MINI OWNERS WOULD LIKE THIS PROBLEM TO BE RESOLVED, PERMANENTLY.*AK
Incident date: Jul 17, 2003
ENGINE POWER LOSS STARTING OFF IN 1ST GEAR. WHEN STATING FROM A COMPLETE STOP IN 1ST GEAR THE CAR WILL HESITATE FOR APROX. 2-3 SECONDS BEFORE THE RPMS INCREASE. THERE IS NO COMBINATION OF CLUTCH AND THROTTLE THAT WILL ALLEVIATE THIS SITUATION. THE COMBINATION OF WARM TEMPERATURES AND RUNNING THE A/C CONTRIBUTE HEAVILY TO THE POWER LOSS. COLDER WEATHER DOES IMPROVE THIS POWER LOSS.*AK
Incident date: Jul 17, 2003
ENGINE POWER LOSS STARTING OFF IN 1ST GEAR. WHEN STATING FROM A COMPLETE STOP IN 1ST GEAR THE CAR WILL HESITATE FOR APROX. 2-3 SECONDS BEFORE THE RPMS INCREASE. THERE IS NO COMBINATION OF CLUTCH AND THROTTLE THAT WILL ALLEVIATE THIS SITUATION. THE COMBINATION OF WARM TEMPERATURES AND RUNNING THE A/C CONTRIBUTE HEAVILY TO THE POWER LOSS. COLDER WEATHER DOES IMPROVE THIS POWER LOSS.*AK
Incident date: Sep 1, 2003
VEHICLE HESITATES (STIMBLES) UPON ACCELERATION RESULTING IN A SERIOUS SAFTEY CONCERN. ALSO, THE VEHICLE YO-YOS UPON DECELERATION. *LA
Incident date: Oct 22, 2003
CAR LOSES POWER SUDDENLY AND LURCHES IN FIRST GEAR WHEN MOVING OFF FROM A STANDING START. *LA
1 injured
THE CONSUMER WAS UNABLE TO SHIFT THE GEAR INTO REVERSE. THE DEALER STATED IT WAS A MANUFACTURING DEFECT. *JB
WHEN SITTING AT A TRAFFIC LIGHT, THE VEHICLE HAD THE TENDENCY TO SHUT DOWN COMPLETELY. THE DRIVER MUST WAIT SEVERAL MINUTES BEFORE ATTEMPTING TO START THE VEHICLE AGAIN. THE VEHICLE HAD BEEN TO THE DEALERSHIP 3 TIMES. EACH TIME, THE DEALERSHIP CLAIMED TO HAVE REPAIRED THE VEHICLE, BUT THE SAME PROBLEM RECURRED. *AK *SCC *JB
Incident date: Sep 30, 2002
CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE VEHICLE THAT REAR ENDED CONSUMER'S VEHICLE PUSHED IT INTO THE VEHICLE THAT WAS PARKED IN FRONT. NONE OF THE AIRBAGS DEPLOYED. *AK THE REPAIR SHOP REPORTED THE SEAT BEING BROKEN. CONSUMER NOTED THE SEAT HIT THE BACK OF THE CALVES AND BRUISED THEM. HIT THE STEERING WHEEL, FRACTURED NOSE AND RECEIVED A CONCUSSION. VEHICLE TOTA... Read more
Crash
2 injured
Incident date: Sep 30, 2003
MINI COOPER 2003 CVT STALLS IN SLOW TRAFFIC OR STARTING FROM STOP LIGHT. THE CHECK ENGINE LIGHT GOES ON; HOWEVER, THE ENGINE SHUTS OFF. IN ADDITION, IT HAS HAPPENED TWICE IN A MONTH CONSIDERING THAT THE VEHICLE IS ONLY A MONTH OLD. ALSO, THE CVT TRANSMISSION IS VERY JERKY AND COULD SURGE ON AN OCCASIONAL BASIS. INFORMED THAT IT'S A SOFTWARE PROBLEM AND NO REPAIR IS NEEDED AT THIS POINT. I THINK IT... Read more
Incident date: Sep 30, 2003
MINI COOPER 2003 CVT STALLS IN SLOW TRAFFIC OR STARTING FROM STOP LIGHT. THE CHECK ENGINE LIGHT GOES ON; HOWEVER, THE ENGINE SHUTS OFF. IN ADDITION, IT HAS HAPPENED TWICE IN A MONTH CONSIDERING THAT THE VEHICLE IS ONLY A MONTH OLD. ALSO, THE CVT TRANSMISSION IS VERY JERKY AND COULD SURGE ON AN OCCASIONAL BASIS. INFORMED THAT IT'S A SOFTWARE PROBLEM AND NO REPAIR IS NEEDED AT THIS POINT. I THINK IT... Read more
Incident date: Oct 2, 2003
EXCESSIVE PITTING ON WINDSHIELD ON A VEHICLE WITH LESS THAN 10,000 MILES. *JB
Incident date: Sep 16, 2003
THE WINDSHIELD ON MY 2003 MINI SUFFERED A 5 INCH CRACK AFTER BEING HIT BY A SMALL PEBBLE. THE WHOLE WINDSHIELD HAD TO BE REPLACED BECAUSE IT WASN'T REPAIRABLE DUE 1-1/2 INCHES OF IT BEING SUBSURFACE. ON MY OTHER CARS, A 1993 LEXUS LS400 AND A 1993 ISUZU RODEO 4WD, NEITHER CAR HAS EVER SUFFERED A CRACKED WINDSHIELD DUE TO A PEBBLE HIT. WHAT'S WORSE IS THE 2003 MINI WINDSHIELD CRACKED JUST 11 DAYS... Read more