Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Mar 1, 2005
DT: THE CONTACT NOTICED THAT IF USING THE REMOTE TO LOCK THE DOORS AND IF ANYONE WAS INSIDE THE VEHICLE THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THE HANDLES NOR THE DOOR LOCK WILL UNLOCK THE DOOR. CONSUMER HAS TO USE THE REMOTE. THE CONTACT FELT THAT THIS WAS SOME TYPE OF COMPUTER DEFECT. HE TOOK THE VEHICLE TO THE DEALER AND DEMONSTRATED TO THEM THE PROBLEM, AND THEY AGREED WITH THE CONSUMER... Read more
Incident date: May 15, 2005
8" CRACK IN FRONT WINDSHIELD. CRACK IS LOCATED ON LOWER RIGHT HAND (PASSENGER) SIDE OF VEHICLE THAT STARTS BELOW THE WINDSHIELD SEAL. THE GOES UP 3" THEN CURVES LEFT AND TRAVELS FOR 5". CRACK APPEARED AFTER THE CAR WAS PARKED IN A SECURE GARAGE FOR 3 DAYS, AND HAS GROWN ABOUT 1" A WEEK.
Incident date: May 17, 2005
MY 2004 MINI COOPER S HAD BEEN PARKED, UNTOUCHED, IN MY DRIVEWAY FOR 2 DAYS. I GOT IN IT LAST NIGHT AND FIRST THING I NOTICED WAS A VERTICLA CRACK IN THE WINDSHIELD EXTENDING FROM THE TOP CHROME MOLDING 14" DOWN, PARALLEL TO AND 5" FROM THE DRIVER'S SIDE EDGE OF THE WINDSHIELD. THE LOCAL DEALER SAID THAT MINI HAD A PROBLEM WITH WINDSHIELD BREAKAGE IN THE PAST "BUT NOT NOW". AT HIS SUGGESTION, I... Read more
Incident date: Apr 1, 2005
COMPLAINT REGARDING THE POSITION OF THE HORN BUTTONS ON THE 2004 MINI COOPER S. *MR THE CONSUMER WOULD TRY TO HONK THE HORN BY PRESSING THE MIDDLE OF THE STEERING WHEEL AND NOTHING WOULD HAPPEN. *SC
Incident date: Apr 3, 2005
CRACKED WINDSHIELD ON A MINI. CRACK EXTENDS FROM RIGHT EDGE AND GOES TOWARDS CENTER AND THEN TURNS UP TOWARDS ROOF - CRACK ABOUT 12" LONG. NO STONE CHIP ANYWHERE ALONG CRACK.*AK
Incident date: Mar 1, 2005
THE WINDSHIELD IN THE CONSUMER'S 2004 MINI COOPER CRACKED ABOUT 4 INCHES TO THE LEFT OF THE VIN NUMBER. THE CRACK STARTED AT THE EDGE AND MOVED UP TO THE RIGHT. *NM THE DEALER STATED IT WAS A STRESS CRACK. *JB
Incident date: Mar 21, 2005
THE AIR BAG SYSTEM WARNING LIGHT HAS BEEN ON 8 TIMES IN 3 YEARS OF OWNERSHIP. (THE INCIDENT DATE I REPORT BELOW IS SIMPLY THE MOST RECENT OCCURENCE) EACH TIME REQUIRES A TRIP TO THE DEALER TO RESET THE SYSTEM. WHEN THE WARNING LIGHT IS ON THE VEHICLE'S AIRBAG SYSTEM IS DE-CTIVATED, AND THEREFORE THE SYSTEM RESET IS AN URGENT SAFETY ISSUE. OVER THE COURSE OF 3 YEARS, THE DEALER HAS REPLACED NUME... Read more
Incident date: Oct 4, 2004
WINDSHIELD CRACKED WITHOUT BEING STRUCK BY OBJECT.*AK
Incident date: Mar 9, 2005
WHILE DRIVING NORMALLY A VERY VERY SMALL PEBBLE SIZE STONE HITS UNDERNEATH THE WINDSHIELD WIPER ON THE PASSENGER'S SIDE. THE WINDSHIELD IMMIDEIATLY SPIDERS ALL OVER THE WINDOW. I'VE BEEN TOLD ALL THE PROBLEMS WITH THE BMW WINDSHIELDS WERE CORRECTED, BUT I'VE HEARD FROM OVER 20 FELLOW MINI OWNERS OF RANDOM CRACKING AND FAILURES WITHIN THE FIRST 2000 MILES!!! THIS IS TOTALLY UNACCEPTABLE, AND IT ISN... Read more
Incident date: Mar 10, 2005
2002 MINI COOPER [XXX]. CAR HAS BEEN TO THE DEALER AT LEAST FOUR TIMES TO ADDRESS THE AIR BAG LIGHT BEING LIT, IN 44,000 MILES. VARIOUS HARNESSES HAVE BEEN REPLACED THREE TIMES AND THE AIR BAG SENSOR ONCE. NOW, AT 44,500 MILES, THE AIR BAG LIGHT IS ON AGAIN FOR A FIFTH TIME. I'VE BEEN TOLD BY THE DEALER THE AIR BAGS WILL NOT FUNCTION WITH THE LIGHT LIT. I SUGGEST THAT MINIUSA BE FORCED TO ISS... Read more
Incident date: Mar 5, 2005
ON MARCH 5, 2005, A 2 INCH X 2 INCH L SHAPED CRACK WAS FIRST DEVELOPED AT THE MID BOTTOM SECTION OF THE WINDSHIELD OF MY 2004 MINI COOPER S. THE SHORT ARM OF THE L ORIGINATED FROM THE BOTTOM OF THE WINDSHIELD. ON THE NEXT DAY, AFTER PARKING INSIDE MY GARAGE OVERNIGHT, THE LONG ARM OF THE L PROPAGATED ANOTHER 2 INCHES. TODAY, WHILE DRIVING, THE CRACK FURTHER EXTENDED ANOTHER 1/4 INCH. THE PROBLEM I... Read more
Incident date: Mar 5, 2005
ON MARCH 5, 2005, A 2 INCH X 2 INCH L SHAPED CRACK WAS FIRST DEVELOPED AT THE MID BOTTOM SECTION OF THE WINDSHIELD OF MY 2004 MINI COOPER S. THE SHORT ARM OF THE L ORIGINATED FROM THE BOTTOM OF THE WINDSHIELD. ON THE NEXT DAY, AFTER PARKING INSIDE MY GARAGE OVERNIGHT, THE LONG ARM OF THE L PROPAGATED ANOTHER 2 INCHES. TODAY, WHILE DRIVING, THE CRACK FURTHER EXTENDED ANOTHER 1/4 INCH. THE PROBLEM I... Read more
Incident date: Feb 20, 2005
WENT OUT TO DINNER WITH MY PARENTS - GONE APPROXIMATELY 2 HOURS - CAME BACK TO FIND THE CAR COMPLETELY BURNED. FIRE DEPARTMENT WAS CALLED BY A NEIGHBOR. THERE WAS NO INDICATION AT ALL THAT THERE WAS ANYTHING WRONG WHEN WE PARKED THE CAR. HAVE FOUND OTHER CASES (VIA THE INTERNET) IN THE UK THAT THIS HAS HAPPENED. *JB
Fire
Incident date: Feb 22, 2005
WHILE STOPPED THE CAR WOULD NOT ACCELERATE FOR 5-7 SECONDS.. THE ENGINE RPM DID NOT INCREASE EVEN WITH THE FOOT PEDAL PUSHED TO THE FLOOR. WHEN THE RPM DID INCREASE THE CAR ACCELERATED NORMALLY UNTIL THE NEXT EPISODE. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED THE PROBLEM COULD NOT BE DETERMINED. *AK *BF *NM
Incident date: Dec 1, 2004
DRIVING HOME THE CAR STALLED AND CAUGHT FIRE. *BF MINI USA EXPERTS WERE UNABLE TO DIAGNOSE THE ROOT OF THE FIRE. *SC THE CONSUMER SPOKE TO 2 OTHER DIFFERENT CAR EXPERTS WHO WERE POSITIVE THAT THE PROBLEM WAS A DEFECTIVE FUEL LINE THAT CONTINUED TO PUMP FUEL ALL OVER THE ENGINE PARTS. *JB
Fire
Incident date: Jan 3, 2005
THE WINDSHIELD CRACKED IN SEVERAL PLACES AND NEEDED TO BE REPLACED. VEHICLE WAS TAKEN TO DEALER FOR CHECK UP, AND CONSUMER WAS INFORMED THAT THE WINDSHIELD HAD CERTAIN SPOTS THAT COULD NOT TOLERATE ROAD CONDITIONS. THIS COULD BE DANGEROUS IF THE WINDSHIELD BREAKS WHILE THE VEHICLE WAS BEING DRIVEN.*AK
MINI
COOPER S
(2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jan 8, 2005
Incident date: Dec 23, 2004
COMPLETE FAILURE OF THE INTERNAL CONTROLLER AREA NETWORK, RESULTING IN BLOWN ELECTRONICS, SERVICE ENGINE SOON LIGHT, ABS LIGHT, DSC LIGHT AND AIR BAG LIGHT. CAUSE WAS APPARENTLY A FAULTY RADIO. HOWEVER, A REPLACEMENT RADIO FAILED WHEN INSTALLED IN THE VEHICLE, BRINGING MORE CONTROLLER AREA NETWORK PROBLEMS.*AK
Incident date: Dec 23, 2004
COMPLETE FAILURE OF THE INTERNAL CONTROLLER AREA NETWORK, RESULTING IN BLOWN ELECTRONICS, SERVICE ENGINE SOON LIGHT, ABS LIGHT, DSC LIGHT AND AIR BAG LIGHT. CAUSE WAS APPARENTLY A FAULTY RADIO. HOWEVER, A REPLACEMENT RADIO FAILED WHEN INSTALLED IN THE VEHICLE, BRINGING MORE CONTROLLER AREA NETWORK PROBLEMS.*AK
Incident date: Dec 15, 2004
WHILE DRIVING 10 MPH A FIRE STARTED IN THE DASHBOARD. CONSUMER MANAGED TO PULL OVER, AND PUT OUT THE FIRE OUT. THEN HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Fire
Incident date: Jan 3, 2005
AIRBAG LIGHT WENT ON WHICH INDICATES THE AIRBAG IS NOT FUNCTIONING. HAVE TAKEN THE CAR TO THE DEALERSHIP THREE TIMES ALREADY TO HAVE THIS FIXED. WILL BE TAKING IT IN FOR THE FOURTH TIME TOMORROW. THE FIRST TIME I TOOK IT IN, THEY TOLD ME THEY FIXED THE PROBLEM. THE SECOND TIME THEY TOLD ME THEY HAD TO REPLACE THE ELECTRICAL HARNESS IN ORDER TO FIX THE PROBLEM. THE THIRD TIME THEY TOLD ME THAT THEY... Read more
Incident date: Jan 1, 2005
AIR BAG FAILURE LIGHT. 2ND TIME IN 2 YEARS. WIRING HARNESS CONNECTOR SEPARATED WHEN THE DRIVER SIDE SEAT MOVES ALL THE WAY BACKWARD. DEALER INSTALLED LONGER HARNESS.
Incident date: Oct 18, 2003
DYNAMIC STABILTY CONTROL, FLAT TIRE AND ABS LIGHTS COME ON WHILE DRIVING. DEALER HAS REPLACED DYNAMIC STABILTY CONTROL MODULE, PART 34 51 6 765 289. ALSO FOUND LEFT FRONT WHEEL SPEED SENSOR CRUSHED BETWEEN SUBFRAME AND CAR. REPLACED PART 34 52 6 756 384. *AK
MINI
COOPER S
(2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 20, 2004
Incident date: Oct 18, 2003
DYNAMIC STABILTY CONTROL, FLAT TIRE AND ABS LIGHTS COME ON WHILE DRIVING. DEALER HAS REPLACED DYNAMIC STABILTY CONTROL MODULE, PART 34 51 6 765 289. ALSO FOUND LEFT FRONT WHEEL SPEED SENSOR CRUSHED BETWEEN SUBFRAME AND CAR. REPLACED PART 34 52 6 756 384. *AK
Incident date: Dec 20, 2004
DYNAMIC STABILTY CONTROL, ABS AND FLAT TIRE WARNING LIGHTS ILLUMINATED INTERMITENTLY WHEN STARTING VEHICLE AND DO NOT GO AWAY UNLESS VEHICLE IS RESTARTED. DYNAMIC STABILITY CONTROL MODULE FAULT. *AK
MINI
COOPER S
(2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 20, 2004
Incident date: Dec 20, 2004
DYNAMIC STABILTY CONTROL, ABS AND FLAT TIRE WARNING LIGHTS ILLUMINATED INTERMITENTLY WHEN STARTING VEHICLE AND DO NOT GO AWAY UNLESS VEHICLE IS RESTARTED. DYNAMIC STABILITY CONTROL MODULE FAULT. *AK
Incident date: Nov 11, 2004
DRIVER SIDE POWER WINDOW WILL LOCK UP AND NOT MOVE, MOTOR AND REGULATOR REPLACED AGAIN. *AK
Incident date: Dec 20, 2004
AIR BAG LIGHTS COME ON WHILE DRIVING.*AK
Incident date: Dec 6, 2004
VEHICLE WILL SOMETIMES STALL WITHOUT WARNING. VEHICLE HAS THE LATEST VERSION OF ENGINE CONTROLLER SOFTWARE THAT HAS CORRECTIONS FOR STALLING. DEALER CANNOT DETERMINE THE PROBLEM. *AK
Incident date: Oct 1, 2003
UPON ENTERING THE VEHICLE DOORS FROZE. ONCE GETTING IN THE VEHICLE ONE CANNOT GET OUT OR ONCE OUT CANNOT GET IN. CONTACTED THE DEALER. HOWEVER, THE PROBLEM RECURRED. *AK
Incident date: Aug 13, 2002
WHILE DRIVING ON THE HIGHWAY BETWEEN 50-55 MPH, PUT VEHICLE IN NEUTRAL GEAR TO COAST BEFORE SLOWING DOWN, WENT TO GEAR DOWN , AND VEHICLE WILL BRAKE BUT NOT CHANGE GEARS. THIS COULD RESULT IN AN ACCIDENT. THIS FAILURE OCCURRED DUE TO THE DEFECT DESCRIBED IN RECALL 02V201000 CONCERNING TRANSMISSION SHIFT CABLE. BUT, THE CONSUMER WASN'T INFORMED NOR NOTIFIED OF THE RECALL UNTIL RECENTLY.*AK
Incident date: Oct 1, 2004
RE; FIRE IN MINI COOPER. *BF THE CONSUMER STATED THAT THE FIRE IMMEDIATELY BURNED THROUGH THE INSIDE OF THE NEW VEHICLE AND ENGULFED THE ENTIRE VEHICLE WITH FLAMES. EXPERTS TELL THE CONSUMER THAT THE FIRE IS A RESULT OF A DEFECTIVE FUEL LINE THAT CONTINUED TO PUMP FUEL ALL OVER THE CAR AND ENGINE PARTS. *TC
Incident date: Aug 4, 2004
WHILE DRIVING VEHICLE 20 MINUTES WITH NO PROBLEMS THE VEHICLE STALLED, THE CHECK ENGINE LIGHT CAME ON, AND WITHIN SECONDS THERE WAS FIRE THROUGH THE FIREWALL, INTO THE CAR. I JUMPED OUT AND THE CAR IS NOW ASHES. MINI HAS INFORMED ME THAT THE CAN'T DIAGNOSE THE PROBLEM, THEREFORE HEY DO NOT FEEL THAT THEY ARE RESPONSIBLE
Fire
Incident date: Sep 25, 2004
MINI COOPER 2002 SUFFERED A STRESS CRACK OF THE WINDSHIELD THAT HAD TO BE REPLACED. NO ROCKS OR CHIPS CAUSED THE CRACK. IT WAS NOT COVERED UNDER THE VEHICLE'S 36,000 MILE BUMPER TO BUMPER WARRANTY.*AK
Incident date: Jul 14, 2004
AFTER THE 10,000 MILE OIL CHANGE WAS PERFORMED, THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT, IT IDLED ROUGH AND SOMETIMES STALLED WHEN STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING. THE DEALERSHIP HAS REPROGRAMMED THE COMPUTER, DRAINED THE FUEL AND PUT IN OTHER GRADE OF FUEL. *JB AFTER NUMEROUS ATTEMPTS, THE FUEL PUMP AND INJECTORS WERE REPLACED BUT REMAINED TO LOSE FUEL PRESSURE OVERNIGHT... Read more
Incident date: Sep 12, 2004
I WAS DRIVING NORMAL. I WAS MAKING A LEFT TURN ON MY 2004 MINI COOPER (AUTOMATIC TRANSMISSION) THE CAR MOVE A LITTLE AND ALL OF A SUDDEN THE CAR STALLED. THE CAR BEHIND ME WAS HONKING AND I QUICKLY SHIFT TO N AND TRIED STARTING AND THE CAR STARTED. MY CAR HAS ONLY 1650 MILES. I CALLED MINI THE NEXT DAY AND CUSTOMER SERVICE REP TOLD ME THAT THERE IS NO RECALLS OR ISSUES KNOWN TO MINI AT THIS TIME.... Read more
Incident date: Jul 24, 2004
AIR BAG INDICATOR LIGHT COMES ON BECAUSE OFEXCESS WEAR ON THE WIRING UNDER THE DRIVERS SEAT. REPAIR HAS BEEN MADE THREE TIMES. A SIMPLE SOLUTION NEEDS TO BE DEVELOPED. AUTO IS 2002 MINI COOPER MFD IN JUNE OF 2002. *AK
Incident date: May 12, 2004
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALERSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Incident date: Aug 12, 2004
WHILE DRIVING MY 2003 MINI COOPER, I NOTICED A CRACK IN THE BOTTOM MIDDLE OF THE WINDSHIELD. THE CRACK BEGAN UNDER THE TRIM, MOVED UP, TURNED A FEW INCHES UP, AND THEN SPREAD TOWARD THE PASSENGER SIDE. TWO WEEKS LATER, I BROUGHT THE CAR IN FOR IT'S FIRST SCHEDULED OIL SERVICE, WHERE I ASKED THE SERVICE ADVISOR, PETER WARK OF MINI OF THE MAIN LINE IN BALA CYNWYD, PA, ABOUT THE WINDSHIELD. HE PROCEE... Read more
Incident date: Aug 22, 2004
SPONTANEOUS CRACK FORMING IN MINI COOPER WINDSHIELD. OVERNIGHT, A CRACK APPEARED IN MY WINDSHILED STARING AT THE BOTTEM CENTER OF THE WINDSHIELD, MOVING DIRECTLY UPWARD ABOUT 5 INCHES THEN ANGLING 90 DEGREES TOWARDS THE DRIVER'S SIDE OFR SEVERAL INCHES. THIS IS THE 2ND TIME IN 6 MONTHS THAT THE SAME FRACTURE HAS APPEARER OVERNIGHT. FIRST WINDSHIELD WAS REPLACED.*AK
Incident date: Aug 15, 2004
WAS DRIVING DOWN A 2-LANE CURVY ROAD AT NIGHT, DRY WEATHER, 75 F AT 30 MPH WHEN CAR BEGAN TO WHINE WHENEVER STEERING WHEEL WAS TURNED. AS I DECELERATED TO 10-15 MPH TO MAKE A 90 DEGREE RIGHT TURN AROUND A CURVE, THE STEERING WHEEL BECAME SUDDENLY EXTREMELY DIFFICULT TO TURN. ALMOST T-BONED A CAR TRAVELING IN THE OPPOSITE DIRECTION AROUND SAME CURVE. WAS ABLE TO GET THE CAR BACK IN MY LANE, AND GE... Read more
Incident date: Jul 24, 2004
FIRST OCCASION - WINDSHEILD CRACKED ADJACENT TO VIN # LOCATION. SEPERATED FROM VEHICLE BODY. DEALERSHIP REPLACED BUT TOOK 5 TO 6 WEEKS. EXCUSE WAS SUPPLIER CHANGED. SECOND OCCASION - ROCK CHIP ON INTERSATE. RESULT. SURFACE CHIP AND LAMINANT CRACK (1/4" TO 1/2" LONG). HAVE NOT REPLACED WINDSHIELD. WATCHING FOR ANY PROGRESSION IN SIZE. I'VE OWNED OTHER VEHICLES THAT HAD ROCKS AND SUCH COLLI... Read more
Incident date: Apr 13, 2004
OUR MINICOOPERS, 2004, RECEIVED A VERY SMALL CHIP. THE NEXT MORNING HALF OF OUR WINDSHIELD CRACKED FROM THIS CHIP. MY HUSBAND SPOKE WITH STEVE, A MINI REP IN HOUSTON, AND WAS TOLD THE WINDSHIELD HAD BE RECALLED DUE TO LARGE AMOUNTS OF STRESS ON THE WINDSHIELD. HE TOLD STEVE THAT IS EXACTLY WHAT HAS HAPPENED BECAUSE THE CHIP IS SO SMALL LOCATED AT THE BASE OF THE WINDSHIELD. WE WERE TOLD WITH THE C... Read more
Incident date: Apr 25, 2004
WINDSHIELD CRACKED ON MY MINI COOPER FROM DEBRIS ON THE HIGHWAY. THIS IS A COMMON PROBLEM WITH MINI COOPERS. DOZENS AND DOZENS OF MINI OWNERS HAVE COMPLAINED ABOUT THIS ON THE MESSAGE BOARDS ON WWW.ROADFLY.ORG. THE WINDSHIELDS ON THESE CARS ARE PRONE TO CRACKING. I'VE ONLY HAD MY CAR FOR 1.5 YEARS AND ONLY HAVE 5000 MILES ON IT. THIS IS THE FIRST TIME I'VE HAD SOMETHING HIT MY WINDSHIELD. IF... Read more
Incident date: Jun 15, 2003
WE WERE EVENTUALLY ABLE TO SPEAK TO ANOTHER TECHNICIAN, HOWARD FULLER, AFTER EXTENSIVELY QUESTIONING MIKE WINTER. HOWARD FULLER HAD NOT READ ANY OF THE TECHNICAL SERVICE BULLETINS (TSBS) ABOUT THE CAR AND IS UNFAMILIAR WITH THE NHTSA COMPLAINTS OR WITH ANY SIMILAR COMPLAINTS FILED WITH MINI. AFTER TALKING TO HOWARD FULLER THE NEXT DAY, HE HAD PERFORMED SOME MINIMAL RESEARCH (READ THE NHTSA COMPL... Read more
Incident date: Apr 3, 2004
COMPUTER(S) FAILURE RESULTING IN A LOST OF ABILITY TO MOVE FORWARD OR REARWARD. THE ENGINE COMPUTER(S) HAVE BEEN REPLACED AS WELL AS THE TRANSMISSION.
Incident date: Nov 11, 2003
I OWN A 2003 MINI COOPER S AND LIKE MANY OTHER OWNERS OF MINIS, MY WINDSHIELD IS CRACKED IN TWO DIFFERENT PLACES. I DO BELIEVE MINI SHOULD COME UP WITH A NEW DESIGN AND DO A RECALL. *AK
Incident date: Apr 7, 2004
THE SLIGHTEST PEBBLE CAUSES STARS, CHIPS, AND CRACKS IN MY MINI COOPER WINDSHIELD. I'M ON MY THIRD ONE AND IT ALREADY HAS 2 STARS AND A CHIP. I'M TIRED OF REPLACING IT, BUT IT'S A STRUCTURAL SAFETY ITEM.
Incident date: Apr 2, 2004
BMW MINI COOPERS HAVE DEFECTIVE WINDSHIELDS THAT CRACK REPEATEDLY WITHOUT ANY TYPE OF IMPACT. THE GLASS CRACKS DUE TO STRESS OR TEMP. CHANGES. NOT RELATED TO STONE IMPACTS. CHECK OUT THE WINDSHIELD CRACKING THREAD ON THE MINI2.COM WEB SITE. WE ARE ON OUR 2ND WINDSHIELD IN TWO WEEKS. BMW IS COVERING UP THE PROBLEM WHILE QUIETLY INTRODUCING STRONGER GLASS. *JB
Incident date: Mar 19, 2004
LARGE WINDSHIELD CRACK SUDDENLY APPEARED WITHOUT EVIDENCE OF ANY IMPACT TO THE WINDSHIELD. *AK
Incident date: Mar 18, 2004
04 MINI COOPER S HAD A CRACK IN WINDSHIELD OF UNKNOWN ORIGIN (PROBABLY STRESS). HAD FIXED 2 WEEKS AGO UNDER WARRANTLY. NEW CRACK HAS DEVELOPED ALREADY. IN THE PROCESS OF RESOLVING CURRENT DEFECT. *AK THESE VEHICLES HAVE A DESIGN FLAW. YOU GUYS NEED TO ADD MINI TO THE LIST OF YOUR CARS. I AM GOING TO SELECT BMW BECAUSE BWM OWNS MINI.