Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Aug 17, 2008
POWER WINDOW ON PASSENGER SIDE COMES DOWN ONLY SOMETIMES AND SOMETIMES IT DOESN'T WORK FOR WEEKS. STEERING IS MAKING NOISES. *TR
Incident date: Jul 18, 2008
BOTH PASSENGER AND DRIVER'S SIDE WINDOW MOTOR FAILURE (WITH WINDOW IN UP POSITION). PROBLEM WAS INTERMEDIATE OVER THE PAST THREE OR FOUR YEARS WITH FAILURE TWO OR THREE TIMES A YEAR. CURRENTLY DRIVER'S SIDE WINDOW HAS NOT WORKED FOR WEEKS. *TR
Incident date: Aug 9, 2002
MY MINI COOPER S 2002. MY POWER STEERING LOCKED UP MAKING IT ALMOST IMPOSSIBLE TO STEER. VERY DANGEROUS AND THE FAN KEPT RUNNING WHEN OFF WHICH DRAINED THE BATTERY. IT IS NOT DRIVABLE NOW. *TR
Incident date: Aug 9, 2008
ON AUG. 9, 2008, I NOTICED THAT THE STEERING ON MY 2003 MINI COOPER WAS EXTREMELY TIGHT WHEN I STARTED THE CAR. AS I DROVE IT, IT LOOSENED UP. THE NEXT DAY, AUG. 10, THE SITUATION WORSENED--EVERY TIME THE CAR WAS STOPPED, THEN STARTED, THE STEERING TIGHTENED. THERE WAS NO LOOSENING UP AT ALL. I BROUGHT THE CAR TO A LOCAL PEP BOYS TO SEE IF ANYTHING COULD BE DONE. THEY DIAGNOSED A POSSIBLE PSP... Read more
Incident date: May 19, 2008
I HAVE A 2005 MINI COOPER S AND THE PASSENGER AIRBAG LIGHT KEEPS COMING ON AND AFTER SOME RESEARCH ON FORUMS SEE THAT THERE IS A COMMON PROBLEM WITH THIS. TURNS OUT THE AIRBAG SENSOR IN THE PASSENGER SEAT IS A COMMON PROBLEM AND THAT DEALERSHIPS EVEN CARRY EXTRA PARTS BECAUSE OF THIS. I SEE THAT SOMETHING VERY SIMILAR JUST HAPPENED WITH OTHER BMW'S. I THINK THIS SHOULD BE ADDED TO THE RECALL LI... Read more
Incident date: Aug 1, 2008
HOOD SCOOP ON 2007 MINI COOPER "S" IS MELTING DUE TO EXCESSIVE HEAT FROM TURBO. *TR
Incident date: Oct 28, 2007
RECEIVED BLISTERING AND PERMANENT SCARING BURN FROM EXHAUST PIPE WHILE REMOVING CARGO FROM REAR OF VEHICLE. *TR
1 injured
Incident date: Oct 28, 2007
RECEIVED BLISTERING AND PERMANENT SCARING BURN FROM EXHAUST PIPE WHILE REMOVING CARGO FROM REAR OF VEHICLE. *TR
1 injured
Incident date: Jul 1, 2007
THE HOOD SCOOP OF MY CAR DEFORMS DUE TO EXTREME HEAT. *TR
Incident date: Jul 1, 2007
THE HOOD SCOOP OF MY CAR DEFORMS DUE TO EXTREME HEAT. *TR
MINI
COOPER S
(2007) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Aug 10, 2008
Incident date: Jul 4, 2008
AFTER A 30 MINUTE DRIVE, I PARKED AND THEN PULLED SOMETHING OUT OF THE TRUNK. WHILE REACHING IN, I BURNED MY LEFT SHIN ON THE TAILPIPE. I SHOWED IT A COUPLE OF DAYS LATER TO OUR BURN UNIT DIRECTOR AND HE TOLD ME THAT IT WAS A FUNCTIONAL FULL THICKNESS BURN IN AN EXTREMELY DANGEROUS LOCATION (BECAUSE OF THE POOR BLOOD PERFUSION TO THE SHIN, HEALING IS IMPAIRED AND INFECTION RISK IS HIGH). HE SEN... Read more
1 injured
Incident date: Aug 5, 2002
I AM THE SECOND OWNER (BOTH OLDER LADIES), OF A 2002 AUTOMATIC MINI COOPER WITH 46,000 MILES. YESTERDAY WHILE DRIVING HOME FROM WORK THE TRANNY FAILED. IT DOWNSHIFTED OR SOMETHING AND THE EP WARNING LIGHT CAME ON, WHICH MEANS TRANSMISSION FAILURE AND I WAS TWO FEET AWAY FROM BEING REAR ENDED! I COULD HAVE BEEN KILLED. AFTER RESEARCHING ON LINE, I HAVE READ GREAT AMOUNTS OF CONSUMERS WITH THE SAME ... Read more
Incident date: Jul 25, 2008
THE POWER STEERING PUMP ON MY MINI COOPER CAUGHT ON FIRE. *TR
Fire
Incident date: Jul 14, 2008
I OWN A 2003 MINI COOPER WITH 67K MILES ( OUT OF WARRANTY). TWO WEEKS AGO WHILE DRIVING UP A HILL TO MY HOME, THE TRANSMISSION WOULD NOT GO INTO GEAR. I COULD BARELY MAKE IT UP THE HILL AND HAD TO CHANGE TO THE SLOW LANE AND PULL OFF THE ROAD. AFTER DOING MUCH SEARCHING ON THE INTERNET, I FOUND THAT MANY WERE HAVING THIS PROBLEM. THIS IS A MAJOR DRIVE CHAIN COMPONENT THAT SHOULDN'T GO OUT AT... Read more
Incident date: Nov 1, 2007
THE POWER STEERING PUMP STOPPED WORKING ALL OF A SUDDEN. I WAS DRIVING TO WORK WHEN IT WENT OUT, AND I FREAKED OUT. I COULD HARDLY TURN THE STEERING WHEEL. I TURNED OFF THE CAR AND STARTED IT BACK UP, AND IT STARTED WORKING AGAIN. THIS HAPPENED FOR ABOUT A WEEK WHERE IT WOULD KICK ON EVERY ONCE IN A WHILE, AND THEN IT WENT OUT FOR GOOD. I HAVE BEEN QUOTED FOR AROUND $1000 TO GET IT REPAIRED. I HAV... Read more
Incident date: Jan 4, 2008
I WAS DRIVING HOME ONE DAY WHEN SEVERAL LIGHTS LIT UP IN MY CAR. I WAS SCARED BECAUSE THESE LIGHTS WERE: LOW TIRE PRESSURE, LOW BRAKE PADS, TRACTION CONTROL LIGHT, & ABS BREAK LIGHT. I PULLED OVER AND SHUT OFF THE CAR, AND WHEN I TURNED IT BACK ON, THEY STILL WERE LIT UP. I AM NOT SURE WHAT CAUSED THIS AS I WASN'T DRIVING ERRATICALLY, JUST NORMAL. I STILL DO NOT KNOW WHY EXACTLY THEY ARE ON, HOWEV... Read more
Incident date: Jun 1, 2008
FULL-GROWN ADULT PASSENGERS (WEIGHING IN EXCESS OF 120 POUNDS) SITTING IN THE PASSENGER SEAT CAUSES THE PASSENGER-SIDE AIRBAG LIGHT TO ILLUMINATE, WHICH STATES, "PASSENGER-SIDE AIRBAG DISABLED". *TR
Incident date: Jul 24, 2008
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FI... Read more
Incident date: Jul 24, 2008
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FI... Read more
Incident date: Jul 24, 2008
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FI... Read more
Incident date: Jul 24, 2008
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FI... Read more
Incident date: Jul 24, 2008
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FI... Read more
Incident date: Jul 22, 2008
2002 MINI COOPER S MODEL. AIRBAG LIGHT STAYS ON. HAS BEEN REPAIRED MANY TIMES AND STILL STAYS ON, DEACTIVATING SAFETY FEATURES OF THE RESTRAINT SYSTEM. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THE MINI. BMW NEEDS TO ISSUE A RECALL I FEEL FOR OUR SAFETY... *TR
Incident date: Jul 22, 2008
2002 MINI COOPER S MODEL. AIRBAG LIGHT STAYS ON. HAS BEEN REPAIRED MANY TIMES AND STILL STAYS ON, DEACTIVATING SAFETY FEATURES OF THE RESTRAINT SYSTEM. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THE MINI. BMW NEEDS TO ISSUE A RECALL I FEEL FOR OUR SAFETY... *TR
Incident date: Jul 22, 2008
2002 MINI COOPER S MODEL. AIRBAG LIGHT STAYS ON. HAS BEEN REPAIRED MANY TIMES AND STILL STAYS ON, DEACTIVATING SAFETY FEATURES OF THE RESTRAINT SYSTEM. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THE MINI. BMW NEEDS TO ISSUE A RECALL I FEEL FOR OUR SAFETY... *TR
Incident date: Apr 3, 2008
PASSENGER SIDE WINDOW ON MY 2004 MINI COOPER WILL NOT COME DOWN. *TR
Incident date: Jul 20, 2008
COMPLETE AND INSTANT POWER STEERING FAILURE WITH NO WARNING OF ANY KIND. REQUIRED CONSIDERABLE ARM STRENGTH TO CONTROL VEHICLE. *TR
Incident date: Jul 15, 2007
PURCHASED 2002 MINI COOPER IN 3/03 AT MINI STERLING IN VA. MOVED TO PA, SERVICING CAR UNDER WARRANTY AT THE NEAREST DEALERSHIP, OTTO'S MINI IN WEST CHESTER (50 MI AWAY). MINOR ISSUES CORRECTED UNDER WARRANTY, WHICH EXPIRED IN LATE 2005. IN JULY 2007, AT 78,000 MILES, WHILE DRIVING ON LOCAL EXPRESSWAY CAR SUDDENLY LOST ABILITY TO DRIVE IN GEAR AND I PULLED OVER (LUCKILY SAFE - TRAFFIC WAS MOVING AT... Read more
Incident date: Jul 15, 2007
PURCHASED 2003 MINI COOPER IN 3/03 AT MINI STERLING IN VA. MOVED TO PA, SERVICING CAR UNDER WARRANTY AT THE NEAREST DEALERSHIP, OTTO'S MINI IN WEST CHESTER (50 MI AWAY). MINOR ISSUES CORRECTED UNDER WARRANTY, WHICH EXPIRED IN LATE 2005. IN JULY 2007, AT 78,000 MILES, WHILE DRIVING ON LOCAL EXPRESSWAY CAR SUDDENLY LOST ABILITY TO DRIVE IN GEAR AND I PULLED OVER (LUCKILY SAFE - TRAFFIC WAS MOVING AT... Read more
Incident date: Jun 30, 2008
2003 MINI COOPER, TRANSMISSION PROBLEMS. DEALERS STATES IT WOULD COST SEVEN THOUSAND DOLLARS TO REPLACE AND FIX. WITH THE CAR ONLY WORTH DOUBLE THAN THAT IT IS AN SHAMEFUL ACT ON MINI FOR DOING THIS TO CUSTOMERS. SOUNDS OF RATTLING AND TRANSMISSION SLIPPING, DEALER STATES IT IS A REGULAR PROBLEM WITH THE COOPER BUT THERE IS NO RECALL OF ANY SORT. *TR
Incident date: Jun 29, 2008
TL*THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE CLUTCH ALWAYS EMITTED AN ODOR OF BURNING PLASTIC. THE ENGINE GRADUALLY REVVED WITHIN A 48 HOUR PERIOD. WHILE DRIVING 30 MPH, THE CLUTCH FAILED. THE DEALER STATED THAT A NEW CLUTCH NEEDED TO BE INSTALLED AT THE ESTIMATED COST OF $3,300. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 5,000.
Fire
Incident date: Jul 3, 2008
I OWN A 2004 MINI COOPER S AND THE POWER STEERING PUMP HAS FAILED AFTER ONLY 4 YEARS AND 65,000 MILES. THIS SEEMS TO BE A VERY COMMON OCCURRENCE WITH THIS VEHICLE AND THE MANUFACTURE IS ACUTELY AWARE OF THE ISSUE, BUT WILL NOT ISSUE A RECALL OR WARRANTY THE ITEM. *TR
Incident date: Jun 26, 2008
I BOUGHT THIS VEHICLE USED IN MARCH 2008. LUCKILY IN MASSACHUSETTS THEY HAVE A LAW REQUIRING WARRANTIES FOR ALL USED CARS FOR X NUMBER OF MILES/MONTHS DEPENDING ON MILEAGE AT TIME OF SALE AND ALL THAT. I HAVE ALREADY HAD THE MUFFLER RE-WELDED INTO PLACE WHERE ITS MOUNTS FAILED. THE ONLY REASON IT DIDN'T FALL OFF IS BECAUSE MINI INCLUDED A SAFETY "CATCH" BAR FOR WHEN/IF THIS HAPPENS. BUT MY BIG PRO... Read more
Incident date: Jul 3, 2004
(1) ON THURSDAY, JULY 3RD, I ATTEMPTED TO MANIPULATE A 90 DEGREE RIGHTHAND TURN IN MY 2004 MINI COOPER S DURING MY VERY SHORT COMMUTE TO WORK AND DID SO ONLY WITH GREAT DIFFICULTLY. FROM THAT POINT FORWARD MY CAR TURNS NEITHER LEFT NOR RIGHT PROPERLY AND ONLY WITH GREAT DIFFICULTY. THERE WAS NO WARNING OR NOISES OF ANY KIND TO ALERT ME TO THE PROBLEM. MY SIGNIFICANT OTHER, WHO IS A TRAINED MECH... Read more
Incident date: Jun 27, 2008
THE POWER STEERING SUDDENLY WENT OUT ON FRIDAY, JUNE 27, 2008 CAUSING DIFFICULTY IN STEERING AND NEARLY CAUSING AN ACCIDENT. AS I TURNED INTO MY HOME DRIVEWAY. UPON TOWING THE VEHICLE TO CREVIER AUTO IN SANTA ANA, CALIFORNIA ON FRIDAY AFTERNOON/EVENING, CREVIER WAS UNABLE TO LOCATE THE VEHICLE. ON MONDAY, JUNE 30, AFTER MUCH CONSTERNATION, CREVIER FINALLY LOCATED THE VEHICLE AS THEY HAD IT ON TH... Read more
Incident date: Jun 29, 2008
DRIVING ON HIGHWAY ABOUT 60 MPH. EXTREMELY LOUD SCREECHING BURST OF SOUND OCCURRED. SOUND WAS SIMILAR TO SMOKE DETECTOR TEST SOUND, LASTING ABOUT A SECOND, BUT HORRIBLY LOUD, ESPECIALLY IN A SMALL ENCLOSED AREA WITH THE WINDOWS UP. NEARLY HAD AN ACCIDENT. OUR EARS HURT BADLY (I STILL FEEL SOME SORENESS A DAY LATER, AS I NOW WRITE. SIMILAR OCCURRENCES FOR MINI COOPER NOTED IN WEB FORUMS, REFERE... Read more
2 injured
Incident date: Jun 29, 2008
DRIVING ON HIGHWAY ABOUT 60 MPH. EXTREMELY LOUD SCREECHING BURST OF SOUND OCCURRED. SOUND WAS SIMILAR TO SMOKE DETECTOR TEST SOUND, LASTING ABOUT A SECOND, BUT HORRIBLY LOUD, ESPECIALLY IN A SMALL ENCLOSED AREA WITH THE WINDOWS UP. NEARLY HAD AN ACCIDENT. OUR EARS HURT BADLY (I STILL FEEL SOME SORENESS A DAY LATER, AS I NOW WRITE. SIMILAR OCCURRENCES FOR MINI COOPER NOTED IN WEB FORUMS, REFERE... Read more
2 injured
Incident date: Jun 21, 2008
TL*THE CONTACT OWNS A 2008 MINI COOPER SPORT. WHILE REMOVING GROCERIES FROM THE REAR OF THE VEHICLE, THE CONTACT BURNED HER LEG ON THE EXHAUST PIPE, WHICH WAS LOCATED IN THE MIDDLE REAR OF THE VEHICLE. THE DEALER GAVE HER THE NUMBER TO THE MANUFACTURER, AND THEY STATED THAT THEY WOULD GET BACK WITH HER. SINCE THAT TIME, THE DEALER STATED THAT NOTHING ELSE COULD BE DONE DUE TO THE DESIGN OF THE ... Read more
1 injured
Incident date: Jun 19, 2008
1. THE MALFUNCTION HAPPENS SPONTANEOUSLY 2. THE POWER STEERING PUMP MALFUNCTIONS AND CAUSES THE STEERING WHEEL TO BE STIFF PLACING ME OR ANYONE ELSE DRIVING/ON THE ROAD IN DANGER DUE TO THE RELUCTANCE OF THE WHEEL TO TURN. 3. THE DEALERSHIP OFFERED NO MONETARY SUPPORT BUT INSTEAD TOLD ME THERE WAS NOTHING I COULD DO ABOUT IT BUT TO REPLACE IT AND ATTEMPTED TO CHARGE ME $1000 DOLLARS IN CASH. INS... Read more
1 injured
Incident date: May 1, 2008
CVT (CONTINUOUSLY VARIABLE TRANSMISSION) FAILURE. *TR
Incident date: Jun 1, 2008
I BURNED MY LOWER FRONT LEG ON THE CHROME TIPPED DUAL EXHAUST PIPES OF OUT 2007 MINI COOPER S (TURBO VERSION). *TR
1 injured
Incident date: Jun 1, 2008
I BURNED MY LOWER FRONT LEG ON THE CHROME TIPPED DUAL EXHAUST PIPES OF OUT 2007 MINI COOPER S (TURBO VERSION). *TR
1 injured
Incident date: Jun 10, 2006
DURING A SERVICE CALL ON OUR 2006 MINI COOPER, WE WERE INFORMED THAT BOTH FRONT STRUT MOUNTS WERE BENT AND DAMAGED. THESE ARE NOT COVERED UNDER THE WARRANTY AND IN ONE CASE HAS ALREADY BEEN REPLACED ONCE AT 20000+ MILES AFTER HITTING A BAD POTHOLE. THE CAR NOW HAS 34000 MILES AND HAD TO HAVE BOTH MOUNTS REPLACED. APPARENTLY THERE IS A DESIGN DEFECT THAT MINI/BMW IS NOT WILLING TO CORRECT ALTHOUGH... Read more
Incident date: May 1, 2007
POWER STEERING PUMP ON 2005 MINI COOPER CONVERTIBLE STARTED MAKING NOISE (EVEN WITH ENGINE TURNED OFF, DRAINING THE BATTERY), THEN ULTIMATELY FAILED. AN INTERNET SEARCH INDICATES THAT THIS REPAIR COSTS APPROX $2000 TO FIX, AND THAT REPLACEMENT POWER STEERING PUMPS FAIL REGULARLY, SO WE'VE BEEN DRIVING WITHOUT POWER STEERING IN THE VEHICLE. *TR
Incident date: Jun 1, 2008
THE POWER STEERING PUMP ON MY 2004 MINI COOPER HAS FAILED. I BELIEVE THAT THIS FAILURE MADE THE CAR DANGEROUS TO DRIVE. THE CAR IS A LOW-MILEAGE VEHICLE (43,000 MILES AT 4 YEARS) AND I BELIEVE THIS COMPONENT HAS FAILED PREMATURELY. I AM A MEMBER OF SEVERAL MINI ENTHUSIAST COMMUNITIES AND AM AWARE THAT THIS IS A COMMON PROBLEM WITH THE MINI. WWW.MINI2.COM HAS REPORTS OF AROUND 1 IN 4 VEHICLES HAVIN... Read more
Incident date: Mar 10, 2008
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 40 MPH IN FIRST GEAR, THE TRANSMISSION BEGAN TO RANDOMLY MAKE WHIRLING NOISES. HE TOOK THE VEHICLE TO THE MECHANIC AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT EXPLAIN WHAT CAUSED THE FAILURE. THE VEHICLE IS CURRENTLY REPAIRED AND A NEW TRANSMISSION WAS INSTALLED. THE CONTACT BELIEVES THAT A TRANSMISSI... Read more
Incident date: May 30, 2008
TRANSMISSION BLEW AT 34 THOUSAND MILES. *TR
Incident date: May 10, 2008
TL*THE CONTACT OWNS A 2008 BMW MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION MONITOR LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE MONITOR. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN PERFORMED THE SAME REPAIR. THREE DAYS LATER, THE FAIL... Read more
Incident date: Dec 2, 2007
WHILE DRIVING THE CAR TO THE DEALERSHIP FOR SERVICE I HEARD A LOUD NOISE AND FELT A SHUTTER, THEN A LOSS OF POWER AND SMOKE TO THE REAR OF THE CAR. I TURNED MOTOR OFF AND COASTED TO THE SIDE OF THE ROAD TO MAKE SURE EVERYTHING WAS OK. ONCE STOPPED, I TRIED TO RESTART THE CAR. SAW MORE SMOKE AND SPARKS FROM THE TAIL PIPE. I THEN SAT AND STARTED TO CALL A TOW TRUCK, WHEN I NOTICED FLAMES COMING FROM... Read more
Fire