Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jun 1, 2006
I HAVE A 2003 MINI COOPER. THE TRANSMISSION (CVT TRANSMISSION) FIRST FAILED AT AROUND 40,000 MILES AND THE DEALER WAS ABLE TO REPLACE IT UNDER THE WARRANTY. SINCE THEN EVERY FEW MONTHS THE TRANSMISSION WILL FAIL AND SO FAR IT'S BEEN THE 4TH TIME THAT THE DEALER TRIED TO REPLACE THE TRANSMISSION AND STILL FAILS. IT SEEMS LIKE THE PROBLEM CANNOT BE FIXED ONCE AND FOR ALL, NOW MY CAR HAS 81,000 MILES... Read more
Incident date: Jan 13, 2009
PASSENGER AIRBAG DISABLED LIGHT ILLUMINATES WITH FULLGROWN ADULT (WEIGHING MORE THAN 160 POUNDS) PROPERLY SEATED WHILE WEARING SEATBELT. CAR HAS BEEN TO DEALER TWICE BEFORE TO ADDRESS THIS ISSUE AND NEXT VISIT WILL BE THE THIRD TIME REPORTING THIS PROBLEM FOR REPAIR. *TR
Incident date: Jul 16, 2008
CAR CLUNKS WHILE GOING OVER ROUGH ROADS. AS PER DIAGNOSIS FROM MINI DEALERSHIP, THE "TRANSMISSION MOTOR MOUNT IS TOO SMALL AND DOES NOT DAMPEN SHOCK FROM ROAD BUMPS OR ACCELERATION TORQUE" AND WAS REPLACED. *TR
Incident date: Jul 16, 2008
CAR CLUNKS WHILE GOING OVER ROUGH ROADS. AS PER DIAGNOSIS FROM MINI DEALERSHIP, THE "TRANSMISSION MOTOR MOUNT IS TOO SMALL AND DOES NOT DAMPEN SHOCK FROM ROAD BUMPS OR ACCELERATION TORQUE" AND WAS REPLACED. *TR
Incident date: Jan 5, 2009
COLD START CHATTER. VERY NASTY DIESEL ENGINE SOUND UPON STARTUP WHEN ENGINE IS COLD. SOUND LASTS FOR UP TO 1 MINUTE IF I START DRIVING RIGHT AWAY, OR 5 MINUTES IF I LET IT SIT IDLE. OCCURS BETWEEN 800 AND 3000 RPM. REPRODUCIBLE EVERY TIME THE ENGINE IS COLD (IE, HAS NOT BEEN USED RECENTLY). *TR
Incident date: Jan 5, 2009
COLD START CHATTER. VERY NASTY DIESEL ENGINE SOUND UPON STARTUP WHEN ENGINE IS COLD. SOUND LASTS FOR UP TO 1 MINUTE IF I START DRIVING RIGHT AWAY, OR 5 MINUTES IF I LET IT SIT IDLE. OCCURS BETWEEN 800 AND 3000 RPM. REPRODUCIBLE EVERY TIME THE ENGINE IS COLD (IE, HAS NOT BEEN USED RECENTLY). *TR
Incident date: Dec 31, 2008
I BOUGHT A NEW 2003 MINI COOPER WITH A 3 YEAR 36K WARRANTY 6/26/03. WHILE UNDER WARRANTY AND RECEIVING RECOMMENDED MAINTENANCE THROUGH THE DEALER, THE CAR REQUIRED REPAIR OF THE DRIVER'S SEAT WHICH WAS FROZEN IN THE RECLINED POSITION. SHORTLY AFTER THE WARRANTY EXPIRED, AND 10,481 MILES AFTER A DEALER MAINTENANCE CHECK, THE BRAKE LIGHT INDICATOR BEGAN FLASHING. I TOOK IT IMMEDIATELY TO THE DEA... Read more
Incident date: Dec 31, 2008
I BOUGHT A NEW 2003 MINI COOPER WITH A 3 YEAR 36K WARRANTY 6/26/03. WHILE UNDER WARRANTY AND RECEIVING RECOMMENDED MAINTENANCE THROUGH THE DEALER, THE CAR REQUIRED REPAIR OF THE DRIVER'S SEAT WHICH WAS FROZEN IN THE RECLINED POSITION. SHORTLY AFTER THE WARRANTY EXPIRED, AND 10,481 MILES AFTER A DEALER MAINTENANCE CHECK, THE BRAKE LIGHT INDICATOR BEGAN FLASHING. I TOOK IT IMMEDIATELY TO THE DEA... Read more
Incident date: Dec 31, 2008
I BOUGHT A NEW 2003 MINI COOPER WITH A 3 YEAR 36K WARRANTY 6/26/03. WHILE UNDER WARRANTY AND RECEIVING RECOMMENDED MAINTENANCE THROUGH THE DEALER, THE CAR REQUIRED REPAIR OF THE DRIVER'S SEAT WHICH WAS FROZEN IN THE RECLINED POSITION. SHORTLY AFTER THE WARRANTY EXPIRED, AND 10,481 MILES AFTER A DEALER MAINTENANCE CHECK, THE BRAKE LIGHT INDICATOR BEGAN FLASHING. I TOOK IT IMMEDIATELY TO THE DEA... Read more
Incident date: Jan 1, 2009
THE WARNING LIGHT INDICATES THAT THE PASSENGER AIR BAG HAS BEEN DISABLED WHEN A FULL SIZED ADULT IS IN THE PASSENGER SEAT. *TR
Incident date: Dec 23, 2008
DURING HEAVY RAIN, THE FRONT WINDOWS OPEN COMPLETELY UNCOMMANDED. THIS HAS HAPPENED ONLY ONE TIME. EVERYTHING IN THE CAR, EXCEPT THE HEADLINER, WAS WET. WATER WAS STANDING MORE THAN ONE INCH DEEP ON THE FLOOR. THE FRONT AND REAR SEATS HAD STANDING WATER. THE DASH BOARD WAS WET. THE DOOR STORAGE AREAS HAD STANDING WATER. THE DASH BOARD VENTS HAD WATER STANDING IN THEM. THE A AND B PILLARS WERE DRIP... Read more
Incident date: Dec 26, 2008
MY AUTOMATIC TRANSMISSION (CVT) BROKE WHILE PULLING AWAY FROM A STOP SIGN. CAR WAS WELL MAINTAINED, DEALER SERVICE ONLY. MILEAGE WAS ONLY 54K. *TR
Incident date: Dec 20, 2008
POWER STEERING WENT COMPLETELY OUT ON MY WIFE'S 2005 MINI COOPER. NO WARNING, INDICATIONS, OR EVENTS LED UP TO FAILURE. *TR
Incident date: Dec 15, 2008
PURCHASED A USED 2002 MINI COOPER ABOUT 3 1/2 YRS AGO W/ ABOUT 12K MILES. AT AROUND 15-17K MILES THE TRANSMISSION BASICALLY EXPLODED WHILE I WAS ON THE HIGHWAY. I WAS TOLD THAT THERE WAS A CRACK IN THE TRANSMISSION. MINI REPLACED IT WITH I'M GUESSING A REBUILT TRANSMISSION. AT THE TIME OF THE REPAIR I ASKED THEM IF THEY WERE PUTTING IN A NEW CLUTCH AND THEY SAID NO, WHICH I FOUND STRANGE. NOW AT 6... Read more
Incident date: Dec 15, 2008
PURCHASED A USED 2002 MINI COOPER ABOUT 3 1/2 YRS AGO W/ ABOUT 12K MILES. AT AROUND 15-17K MILES THE TRANSMISSION BASICALLY EXPLODED WHILE I WAS ON THE HIGHWAY. I WAS TOLD THAT THERE WAS A CRACK IN THE TRANSMISSION. MINI REPLACED IT WITH I'M GUESSING A REBUILT TRANSMISSION. AT THE TIME OF THE REPAIR I ASKED THEM IF THEY WERE PUTTING IN A NEW CLUTCH AND THEY SAID NO, WHICH I FOUND STRANGE. NOW AT 6... Read more
Incident date: Oct 27, 2008
PASSENGER AIR BAG LIGHT KEEPS COMING ON. HAS BEEN REPAIRED 4 TIMES. HAS NOT RECURRED THIS LAST REPAIR, HOWEVER ONLY REPAIRED 2 MONTHS AGO. HAPPENED FIRST 3/26/07, PARTS HAD TO BE SPECIAL ORDERED AND IT WAS REPAIRED ON 4/17/07; THEN 1/29/08, THEN 6/17/08, AND THEN 10/27/08. EACH TIME THEY MAKE THE SAME REPAIR: PART NUMBER 52 10 6 961 324, REPLACED SENSOR MAT, (OC3 MAT) PASSENGER SEAT, 65 77 604... Read more
Incident date: Oct 15, 2008
ON 2007 MINI COOPER S, PURCHASED NEW 12-2007, EXPERIENCING WARPED/MELTED/DEFORMED SCOOPS ON BONNET(HOOD) DUE TO EXTREME HEAT ISSUE FROM TURBO, SCOOP ORIGINALLY HAD ZERO CUTOUTS, MY COOPER HAS 3 CUTOUTS IN SCOOP MADE BY MFG, OPENING NOT LARGE ENOUGH OR FAN DOES NOT RUN LONG ENOUGH TO COOL DOWN THE BONNET SCOOP OR FAN DOES NOT RUN AT ALL, FAN RUNS ABOUT 30% OF THE TIME ONLY & WARPING OCCURS ON THE B... Read more
Incident date: Dec 11, 2008
MY CAR'S RIGHT REAR CONTROL ARM HAD BROKEN IN HALF. THIS ARM PREVENTS THE TIRE FROM SWINGING SIDEWAYS. LUCKY FOR ME, I WAS GOING SLOWLY AT THE TIME. THE CONTROL ARM CONSISTS OF TWO 1/4" PIECES OF METAL WITH HOLES IN THEM AT EVENLY SPACED POINTS. BOTH OF THE METAL ARMS WERE BROKEN IN LINE WITH THE HOLES THAT WERE PART OF THE MANUFACTURED DESIGN. I PAID $1900 FOR AN EXTENDED WARRANTY THROUGH UNIVER... Read more
Incident date: Jul 19, 2008
CONSUMER WANTS TO KNOW IF THERE ARE ANY RECALLS FOR 2003 MINI COOPER S. CONSUMER STATES THAT HER SON WAS KILLED WHILE DRIVING HIS MINI COOPER S BACK IN JULY 2008. *NJ THE CONSUMER WAS TOLD HER SON LOST CONTROL OF THE VEHICLE. THE CONSUMER DISCOVERED RECALL 03V086000 AND WANTED TO KNOW COULD THE RECALL HAVE BEEN A CONTRIBUTING FACTORY. *JB
Crash
1 deaths
Incident date: Dec 4, 2008
I OWN A 2003 MINI COOPER WITH A CVT AUTOMATIC TRANSMISSION. THE CAR HAS 80000 MILES ON IT AND THE CVT FAILED COMPLETELY. THERE IS NO ALTERNATIVE BUT TO GET A NEW REPLACEMENT WITH AN "UPDATED" 2005 MODEL WHICH I HAVE BEEN QUOTED FROM 2 PLACES $8000 FOR PARTS AND LABOR. THIS IS MY COMPLAINT. IF THEY KNOW THERE IS A PROBLEM WITH THE CVT WHY HAVE THEY NOT CONTACTED ME? PLEASE CONTACT IF YOU NEED FURTH... Read more
Incident date: Nov 20, 2008
SUPERCHARGER FAILED AT 60,950 MILES, RESULTING IN COMPLETE REBUILD OF UNIT. FAULTY GEAR AND LUBRICATION DESIGN. *TR
Incident date: Nov 20, 2008
SUPERCHARGER FAILED AT 60,950 MILES, RESULTING IN COMPLETE REBUILD OF UNIT. FAULTY GEAR AND LUBRICATION DESIGN. *TR
Incident date: Dec 1, 2008
SEVEN MONTHS PREGNANT AND LOCKED INSIDE OF MY 2003 MINI COOPER S BECAUSE THE CABLES INSIDE THE DOOR FROZE. HUSBAND HAD TO PULL ME OUT OF THE CAR VIA THE DRIVER'S WINDOW BECAUSE THERE WAS NO OTHER WAY OUT. ABLE TO INITIALLY GET IN AND OUT OF CAR BUT WITHIN A FEW MINUTES, THE DOORS FROZE AND I WAS STUCK. TALKED TO MINI USA AND DEALERSHIP AND BOTH SAID NEVER HEARD OF IT EVEN THOUGH NUMEROUS BLOGS ... Read more
Incident date: Nov 30, 2008
BATTERY FAILURE. BATTERY HAS FAILED FOR THE THIRD TIME SINCE CAR BRAND NEW IN FEB, 2003. ON EACH OCCASION THE VEHICLE WOULD NOT START AFTER HAVING GIVEN NO WARNING. THE FIRST FAILURE WAS IN 2005 AT 26,000 MI., THE SECOND IN 2007 AT 51,000 MI., THE THIRD IN 2008 AT 68,000 MI. EACH FAILED BATTERY WAS A MANUFACTURER'S BRAND (MINI). *TR
Incident date: Nov 30, 2008
WHILE DRIVING ON THE FREEWAY MY POWER STEERING PUMP DIED I COULD HARDLY CHANGE LANES ON THE FREEWAY, IT FELT LIKE MY STEERING WHEEL HAD LOCKED, TURNING IN ANY ANGLE WAS VERY HARD WORST THAN DRIVING A TRUCK, I KEPT A FIRM GRIP WITH ONE HAND WHILE TRYING TO CONTROL THE GEARS, MY ARMS, BACK, AND HAND IS STILL HURTING, HAD NO WARNING SIGNALS, IT WHEEL JUST LOCKED UP AND WAS VERY HARD TO MANAGED I WA... Read more
Incident date: Nov 30, 2008
WHILE DRIVING ON THE FREEWAY MY POWER STEERING PUMP DIED I COULD HARDLY CHANGE LANES ON THE FREEWAY, IT FELT LIKE MY STEERING WHEEL HAD LOCKED, TURNING IN ANY ANGLE WAS VERY HARD WORST THAN DRIVING A TRUCK, I KEPT A FIRM GRIP WITH ONE HAND WHILE TRYING TO CONTROL THE GEARS, MY ARMS, BACK, AND HAND IS STILL HURTING, HAD NO WARNING SIGNALS, IT WHEEL JUST LOCKED UP AND WAS VERY HARD TO MANAGED I WA... Read more
Incident date: Oct 4, 2008
I HAVE A 2009 MINI COOPER S. THE OVERHEAD PASSENGER AIRBAG DISABLE WARNING LIGHT COMES ON WHEN THERE IS AN ADULT SIZED PASSENGER RIDING IN THE VEHICLE. THIS PROBLEM OCCURS INTERMITTENTLY AND I HAVE WITNESSED IT ABOUT EIGHT TIMES BETWEEN 10/2/08 AND 11/26/08. WHEN THE WARNING LIGHT COMES ON, IT STAYS ON FOR THE DURATION OF THE TRIP. I HAVE TAKEN MY VEHICLE TO MINI SERVICE DEPARTMENT ON THREE OC... Read more
Incident date: Nov 26, 2008
APPROXIMATELY ONE MONTH AGO I WAS ON ORTEGA HIGHWAY IN SOUTHERN CALIFORNIA WITH MY CHILD IN THE BACK SEAT. AS I WAS MANEUVERING THE MINI ALONG THE CURVY ROAD THE POWER STEERING WENT OUT. FORTUNATELY I HAD GOTTEN THROUGH THE WORST OF THE HAIR PINS AND WAS GOING SLOWER THAN THE SPEED LIMIT ETC. SUDDENLY THE STEERING BEGAN TO WORK AGAIN. MY HUSBAND WAS INFORMED BY A MECHANIC THAT IT WAS THE POWER STE... Read more
Incident date: Nov 22, 2008
WE HAVE HAD A MINI COOPER SINCE JULY 2007 WITH GOOD YEAR EXCELLENCE RUN FLAT TIRES (195/55 R16 87V). WE RECENTLY NOTICED A BULGE IN THE SIDE WALL OF THE TIRE. DUE TO SAFETY CONCERNS AND OUR MECHANIC'S RECOMMENDATION, WE REPLACED THE TIRE FOR $250.00. *TR
Incident date: Nov 20, 2008
MY 2004 MINI COOPER S HAS 48,000 MILES. THE TRANSMISSION HAS GOTTEN SO BAD THAT I CANNOT CHANGE GEARS WITHOUT GREAT DIFFICULTY. I HAVE READ NUMEROUS REPORTS ONLINE ABOUT POWER STEERING PUMP FAILURE, BRAKE FAILURE AND A HOST OF SAFETY ISSUES WITH THE COOPER. I THINK THIS CAR NEEDS TO BE EVALUATED FOR SAFETY ISSUES. THANKS, KAREN *TR
Incident date: Nov 22, 2008
FOR ABOUT 2 WEEKS NOW I HAVE NOTICED THAT MY COOLING FAN COMES ON EACH TIME I TURN OFF THE ENGINE AND THEN IT SHUTS OFF AFTER A MINUTE OR SO. SO I THOUGHT THAT THE FAN WAS JUST ACTING UP OR SOMETHING. HOWEVER, YESTERDAY I ALSO NOTICED THAT THE ENGINE TEMPERATURE GAUGE WAS AT THE MAXIMUM (250 DEGREE F) AND THE INDICATOR RED LIGHT HAD COME ON. I HAD BEEN DRIVING FOR ABOUT 20 MINUTES AT ABOUT 50-60 M... Read more
Incident date: Nov 21, 2008
MY 2002 MINI COOPER ELECTROHYDRAULIC POWER STEERING (EHPS) PUMP WILL NOT SHUT OFF CAUSING ASSOCIATED WIRING TO BECOME DANGEROUSLY HOT (SMELLS LIKE AN ELECTRICAL FIRE). THIS IS A COMMON PROBLEM WITH THE MINI COOPER AND THERE NEEDS TO BE A RECALL. I AM TRYING TO FIGURE OUT HOW TO KEEP MY MINI FROM CATCHING FIRE. *TR
Incident date: Aug 15, 2008
BOTH DOOR HANDLES ARE INOPERATIVE FROM THE INSIDE. DEALER PER PHONE CALL DIAGNOSED "COMMON PROBLEM" AS THE BALLARD CABLE DISCONNECTING FROM THE LATCH. AFTER REMOVING THE DOOR PANEL IT WAS FOUND TO BE INTACT. PROBLEM IS YET TO BE DIAGNOSED. IT IS MY ASSUMPTION THAT THERE IS A PROBLEM WITH THE SECURITY SYSTEM SINCE THE DOORS DO NOT UNLOCK WHEN THE IGNITION IS TURNED OFF AND THE DOORS DO NOT APPEAR T... Read more
Incident date: Aug 15, 2008
BOTH DOOR HANDLES ARE INOPERATIVE FROM THE INSIDE. DEALER PER PHONE CALL DIAGNOSED "COMMON PROBLEM" AS THE BALLARD CABLE DISCONNECTING FROM THE LATCH. AFTER REMOVING THE DOOR PANEL IT WAS FOUND TO BE INTACT. PROBLEM IS YET TO BE DIAGNOSED. IT IS MY ASSUMPTION THAT THERE IS A PROBLEM WITH THE SECURITY SYSTEM SINCE THE DOORS DO NOT UNLOCK WHEN THE IGNITION IS TURNED OFF AND THE DOORS DO NOT APPEAR T... Read more
Incident date: May 15, 2006
PASSENGER AIRBAG LIGHT ILLUMINATES INTERMITTENTLY AS INOPERATIVE WITH OR WITHOUT A PASSENGER. THIS COULD CAUSE A LOSS OF AIRBAG PROTECTION IN THE EVENT OF A QUALIFYING CRASH FOR THE PASSENGER. *TR
Incident date: May 15, 2005
AIRBAG COVER ON THE DRIVERS SIDE HAS A DEFECT EDGE ON THE MINI EMBLEM WHICH COULD CAUSE ADDITIONAL INJURY TO THE DRIVER IN THE EVENT OF A DEPLOYMENT. *TR
Incident date: Nov 4, 2008
VERY NOISY DRIVE TRAIN UPON INITIAL START-UP; MORE SIGNIFICANT WHEN ENGINE IS COLD. NOISE ABATES AS ENGINE WARMS. *TR
Incident date: Oct 30, 2008
AUTO WAS PARKED IN DRIVEWAY AFTER A 30 MILE DRIVE, TURNED OFF AND KEYS REMOVED. AFTER SOME TIME BEING PARKED, CAR STARTED BILLOWING SMOKE FROM UNDER THE HOOD. DASH LIGHTS CAME ON, PARKING LIGHTS CAME ON SPONTANEOUSLY. NO KEYS PRESENT IN THE VEHICLE. BEFORE I WAS ABLE TO DISCONNECT THE BATTERY THE APPARENT SHORT CIRCUIT HAD DRAINED THE BATTERY. VEHICLE WAS TOWED TO MINI OF PEABODY MA WHERE IT WAS ... Read more
Fire
Incident date: Oct 30, 2008
AUTO WAS PARKED IN DRIVEWAY AFTER A 30 MILE DRIVE, TURNED OFF AND KEYS REMOVED. AFTER SOME TIME BEING PARKED, CAR STARTED BILLOWING SMOKE FROM UNDER THE HOOD. DASH LIGHTS CAME ON, PARKING LIGHTS CAME ON SPONTANEOUSLY. NO KEYS PRESENT IN THE VEHICLE. BEFORE I WAS ABLE TO DISCONNECT THE BATTERY THE APPARENT SHORT CIRCUIT HAD DRAINED THE BATTERY. VEHICLE WAS TOWED TO MINI OF PEABODY MA WHERE IT WAS ... Read more
Fire
Incident date: Aug 30, 2007
I BOUGHT A USED 2004 MINI COOPER LAST YEAR. UNDER CERTAIN CONDITIONS ON A CURVY ROAD THE POWER STEERING PUMP WOULD GET VERY HARD TO TURN THE WHEEL, ESPECIALLY IN A SHARP CURVE. WITH NO DEALERSHIPS WITHIN 150 MILES I PUT UP WITH IT. NOW IT STAYS ON ALL THE TIME AND CANNOT BE DISCONNECTED WITHOUT TAKING THE BATTERY CABLE OFF THE BATTERY. IT RUINED 2 BATTERIES BEFORE I REALIZED IT WAS STAYING ON 24 H... Read more
Incident date: Apr 1, 2008
BOTH PASSENGER AND DRIVERS SIDE WINDOWS ARE STUTTERING WHEN I TRY TO ROLL THEM UP OR DOWN. THIS IS WHEN I AM EVEN ABLE TO GET THEM TO WORK. FOUND THAT WHEN THE WEATHER IS HOT, THEY WON'T WORK AT ALL!! MEANING I AM HAVING TO WAIT FOR IT TO COOL DOWN TO ROLL THE WINDOWS DOWN IF I AM LUCKY AND HAVE ON ONE OCCASION GOT STUCK IN MY VEHICLE BECAUSE THE CAR DOOR HANDLE ALSO WOULD OPEN THE DOOR FROM TH... Read more
Incident date: Oct 1, 2008
AIR BAG CHECK LIGHT IS ON. NO AIR BAG WAS DEPLOYED, NO CRASH WAS INVOLVED. THIS IS ON GOING PROBLEM WITH THE MINI COOPER WHICH SHOULD HAVE A RECALL. IF NOT REPAIRED AIR BAG MAY NOT DEPLOY IN A CRASH. *TR
Incident date: Apr 18, 2004
TL*THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT HAD THE TRANSMISSION REPLACED THREE TIMES. IN ADDITION, THE BRACKETS THAT SUPPORT THE MUFFLER HAVE ROTTED. UNDERNEATH THE HOOD, THE BRACKETS THAT SUPPORT THE HORN HAVE ALSO ROTTED. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER AGAIN FOR ANOTHER REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 68,600.
Incident date: Apr 18, 2004
TL*THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT HAD THE TRANSMISSION REPLACED THREE TIMES. IN ADDITION, THE BRACKETS THAT SUPPORT THE MUFFLER HAVE ROTTED. UNDERNEATH THE HOOD, THE BRACKETS THAT SUPPORT THE HORN HAVE ALSO ROTTED. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER AGAIN FOR ANOTHER REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 68,600.
Incident date: Oct 16, 2008
AS AN OWNER OF A 2004 COOPER S I WAS GREATLY DISAPPOINTED TO LEARN THAT I NOW NEED TO REPLACE MY ELECTRIC STEERING PUMP AT ONLY 55K MILES. I HAVE BEEN TOLD BY THE DEALER THAT THE PART "GOES REGULARLY" AND THAT "WE KEEP A BUNCH IN STOCK" AND THAT IT WILL COST ME $600 FOR A NEW ONE NOT INCLUDING LABOR. WITH THIS BIT OF INFORMATION, I BEGAN TO SEARCH MINI COOPER FANSITES AND BLOGS TO SEE HOW OFTEN T... Read more
Incident date: Oct 24, 2008
DRIVER SIDE AND HEAD AIRBAG DEPLOYED WHEN A "BUMP" (PAVEMENT AT DIFFERENT HEIGHTS DURING REPAVING) IN THE ROAD WAS HIT BY THE VEHICLE. *TR
1 injured
Incident date: Oct 15, 2008
THE CVT FAILED IN MY 2003 MINI COOPER AT 67,000 MILES. THE REPAIR COST OFFERED BY DEALER STARTED AT 7400 THEN WHEN TOLD I HAD READ ABOUT NUMEROUS OTHERS HAVING THE SAME PROBLEM THE COST BECAME 5900. ALSO FOUND OUT THE COMPANY STOPPED USING THIS TRANSMISSION IN 07 MODELS DUE TO PROBLEMS. NEED RE-CALL AND OR REIMBURSEMENTS. *TR
Incident date: Oct 1, 2008
ENGINE COMPARTMENT OF 08 MINI COOPER S GETS SO HOT IT HAS MELT THE HOOD SCOOP. MY HOOD SCOOPING IS BOWING DOWN AND THE CAR HAS 2700 MILES ON IT. I SUGGEST A RECALL AND A HEAT SHIELD TO RESOLVE THIS ISSUE. TOO MANY COMPLAINTS ON THE FORUMS. *TR
Incident date: Oct 1, 2008
ENGINE COMPARTMENT OF 08 MINI COOPER S GETS SO HOT IT HAS MELT THE HOOD SCOOP. MY HOOD SCOOPING IS BOWING DOWN AND THE CAR HAS 2700 MILES ON IT. I SUGGEST A RECALL AND A HEAT SHIELD TO RESOLVE THIS ISSUE. TOO MANY COMPLAINTS ON THE FORUMS. *TR
Incident date: Oct 16, 2008
HOOD SCOOP ON VEHICLE HAS DEFORMED DUE TO EXCESSIVE HEAT FROM TURBO. *TR