Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jul 19, 2010
MY MINI COOPER S HAS LESS THAN 27,000 MILES ON IT. IT HAS BEEN CAREFULLY DRIVEN AND HAS SUSTAINED NO CRASH DAMAGE. HAD SEVERAL WARNING LIGHTS COME ON THE CAR AND HAD FAILURES WITH THE ABS, STEERING ANGLE SENSOR, AND FRONT WHEEL SENSOR. IN ADDITION AND MOST IMPORTANTLY, I WAS TOLD THAT I HAD "MUSHROOMING" AND CRACKED FRONT SHOCK TOWER MOUNTS ON BOTH SIDES OF THE CAR, AND THAT ALONE WOULD COST OV... Read more
MINI
COOPER S CLUBMAN
(2008) - ENGINE AND ENGINE COOLING
Jul 12, 2010
Incident date: Jun 28, 2010
TIMING CHAIN FAILURE. *TR
Fire
Incident date: Jul 11, 2007
2003 MINI COOPER POWER STEERING FAILURE. WHILE DRIVING AT NORMAL SPEEDS THE POWER STEERING SUDDENLY QUITS WORKING INTERMITTENTLY. IT WILL WORK ON AND OFF. *TR
Incident date: Sep 15, 2009
ISSUES WITH AIRBAG LIGHT IN 2006 MINI COOPER S, WHEN SOMEONE IS IN THE SEAT IF THEY ARE NOT SITTING JUST THE RIGHT WAY THE LIGHT WILL GO ON, WARNING US THE AIRBAG IS DEACTIVATED, SOMETIMES THE AIRBAG LIGHT WILL GO ON FOR THE PASSENGER SEAT WITH NOBODY IN THE SEAT. SOMETIMES THE SEATBELT WARNING LIGHT WILL COME ON WITH NO ONE IN THE SEAT AS WELL. MOVING THE SEAT WILL SOMETIMES CORRECT THE ISSUE.... Read more
Incident date: Jun 24, 2010
LEAVING FROM WORK AROUND 5:00 PM (CAR HAD BEEN IN THE PARKING LOT SINCE 7:20 AM), I DROVE FOR A MILE OR LESS WHEN AT A RED LIGHT THE CAR BY MY SIDE TOLD ME ABOUT SMOKE COMING FROM THE UNDER THE HOOD. I DROVE TO THE CLOSET PARKING LOT, OPENED THE HOOD (THERE WAS A LOT OF SMOKE) AND I COULD SEE 2 WIRES RED HOT. I WENT TO TRY TO GET A FIRE EXTINGUISHER AND LUCKILY AND AMBULANCE ON DUTY (COULD NOT H... Read more
Fire
Incident date: Jul 2, 2010
I WAS DRIVING MY 2004 MINI COOPER ON THE HIGHWAY FROM LA TO SAN DIEGO. ALL OF A SUDDEN THE POWER STEERING IN MY CAR EVAPORATED AND I ALMOST HIT THE SIDE OF RAIL. THE CAR WOULD RUN BUT I COULD HARDLY STEER IT. I TOOK IT INTO A AUTO SERVICE CENTER AND THEY TOLD ME THAT IT WAS THE POWER STEERING PUMP. SEVERAL MINI COOPERS HAVE HAD THIS SAME PROBLEM. I CONTACTED CUSTOMER CARE FOR MINI COOPER AND THEY ... Read more
Incident date: Jun 5, 2010
TRANSMISSION FAILURE AND POWER STEERING FAILURE ON 2003 MINI COOPER (AUTOMATIC) AT 43,000 MILES. ORIGINAL OWNER, NO PSP PROBLEMS UNTIL A MONTH AGO WHEN SUDDENLY LOCKED UP WHILE DRIVING. ONCE RESTARTED THE PROBLEM STOPPED. JUST TRIED TO SELL THE CAR BACK TO THE DEALER WHO THEN OPTED OUT OF THE SALE AFTER INSPECTION AS THEY SAID IT NEEDED A NEW TRANSMISSION ($7,000+). BOTH OF THESE ISSUES SEEM C... Read more
Incident date: Jun 30, 2010
BOTH MY PASSENGER AIRBAG WARNING LIGHT AND AIRBAG WARNING LAMP IN THE INSTRUMENT PANEL IS ILLUMINATED DEACTIVATING AIRBAG DEPLOYMENT WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT AND REMAINS ON WHEN PASSENGER SEAT IS VACANT WHILE DRIVING. THERE IS ALSO 2 TECHNICAL SERVICE BULLETINS (TSB) I'M AWARE OF RELATING TO THIS MALFUNCTION: TSB: SI M-65-02-06 AIRBAG WARNING ILLUMINATED, FC55 FOR VEHICLES P... Read more
Incident date: Jun 30, 2010
BOTH MY PASSENGER AIRBAG WARNING LIGHT AND AIRBAG WARNING LAMP IN THE INSTRUMENT PANEL IS ILLUMINATED DEACTIVATING AIRBAG DEPLOYMENT WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT AND REMAINS ON WHEN PASSENGER SEAT IS VACANT WHILE DRIVING. THERE IS ALSO 2 TECHNICAL SERVICE BULLETINS (TSB) I'M AWARE OF RELATING TO THIS MALFUNCTION: TSB: SI M-65-02-06 AIRBAG WARNING ILLUMINATED, FC55 FOR VEHICLES P... Read more
Incident date: Jul 3, 2010
POWER STEERING FAILURE. WHILE DRIVING THE MINI FOR ABOUT 20 MINUTES WE MADE A TURN ON OUR ROAD HOME AND THE POWER STEERING FAILED WITH NO WARNING WHATSOEVER! IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL! WE FEEL VERY FORTUNATE BECAUSE WE LIVE ON A WINDY ROAD THAT HAS MANY LARGE REDWOOD TREES ON THE SIDES OF THE ROAD WITH A CREEK DOWN A RAVINE. WE COULD HAVE EASILY HIT ONE OF THOSE TREES HEAD ON. ... Read more
Incident date: Jun 10, 2010
2003 MINI COOPERS- POWER STEERING FAILED DURING EXIT FROM NYS THRUWAY-RAN OFF THE RAMP DUE TO UNEXPECTED LOSS OF STEERING POWER. NO DAMAGE OR INJURY- TURNED ENGINE OFF- RESTARTED- POWER STEERING BACK ON. CONDITION HAS OCCURRED SEVERAL TIMES SINCE. *TR
Incident date: Jun 29, 2010
2005 MINI COOPER S WITH 42K MILES. DRIVER SIDE DOOR FAILS TO OPEN FROM THE INSIDE. I CAN ONLY EXIT THE CAR BY USING THE OUTSIDE DOOR HANDLE WHICH REQUIRES OPENING THE WINDOW. IF AN EMERGENCY OCCURS WHICH REQUIRES RAPID EXIT FROM THE CAR AND THERE WAS A FAILURE OF THE ELECTRICAL SYSTEM I WOULD NOT BE ABLE TO EXIT VEHICLE. 42K MILES IS FAIRLY LOW AND THE CAR HAS NOT BEEN ABUSED. MINI COOPER CLAIMS T... Read more
Incident date: Jun 29, 2010
2005 MINI COOPER S WITH 42K MILES. DRIVER SIDE DOOR FAILS TO OPEN FROM THE INSIDE. I CAN ONLY EXIT THE CAR BY USING THE OUTSIDE DOOR HANDLE WHICH REQUIRES OPENING THE WINDOW. IF AN EMERGENCY OCCURS WHICH REQUIRES RAPID EXIT FROM THE CAR AND THERE WAS A FAILURE OF THE ELECTRICAL SYSTEM I WOULD NOT BE ABLE TO EXIT VEHICLE. 42K MILES IS FAIRLY LOW AND THE CAR HAS NOT BEEN ABUSED. MINI COOPER CLAIMS T... Read more
Incident date: Jun 11, 2010
I WAS INVOLVED IN A MULTIPLE CAR ACCIDENT. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT DID NOT HOLD ME APPROPRIATELY RESULTING IN HITTING THE STEERING WHEEL WITH MY FACE. I HAD HEAD CONCUSSION AND MULTIPLE FACE BRUISES, INCLUDING A DEEP CUT IN MY LIP. MINI (BMW) IS INVESTIGATING. *TR
Crash
1 injured
Incident date: Jun 11, 2010
I WAS INVOLVED IN A MULTIPLE CAR ACCIDENT. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT DID NOT HOLD ME APPROPRIATELY RESULTING IN HITTING THE STEERING WHEEL WITH MY FACE. I HAD HEAD CONCUSSION AND MULTIPLE FACE BRUISES, INCLUDING A DEEP CUT IN MY LIP. MINI (BMW) IS INVESTIGATING. *TR
Crash
1 injured
MINI
COOPER CONVERTIBLE
(2005) - ELECTRICAL SYSTEM
Jun 24, 2010
Incident date: Jun 15, 2010
2005 MINI COOPER CONVERTIBLE DOES NOT TURN OFF EVEN AFTER KEY IS REMOVED. SAFETY ISSUE POTENTIAL WITH THEIR DRIVE-BY-WIRE IGNITION? DEALER SAID IT IS CAUSED BY WIRE HARNESS AND/OR REAR TAIL LIGHT CONNECTION. CAR MAY BE UNSAFE? *TR
Incident date: Jun 21, 2010
ON A 2004 MINI COOPER S, INTERMITTENT FAILURE OF THE POWER STEERING PUMP CAUSING EXTREME DIFFICULTY STEERING. CAR HAS 43,000 MILES. MANY SIMILAR CASES REPORTED IN ONLINE FORUMS. *TR
Incident date: Jun 14, 2010
MY 20 YEAR OLD DAUGHTER HAS A 2003 MINI COOPER WITH APPROXIMATELY 47,000 MILES. THE VEHICLE HAS BEEN MAINTAINED VERY WELL, INCLUDING OIL CHANGES, A 100 POINT INSPECTION AT 25,000 MILES, COOLANT FLUSH, BRAKE SYSTEM FLUSH, ETC. SHE WAS DRIVING IT HOME FROM WORK ON A COUNTY ROAD. AS SHE ROUNDED A CURVE THE POWER STEERING WENT OUT. THE FAILURE HAD NEVER OCCURRED BEFORE THIS TIME. SHE COULD BARELY... Read more
Incident date: Jun 12, 2010
JUST DRIVING ALONG AND CAR BEGAN TO SPUTTER, AND THEN TRANSMISSION LET GO. ENGINE REVVED, BUT THE GEARS WERE GONE. NO FORWARD OR REVERSE. NOTHING. *TR
Incident date: Jun 13, 2010
TL*THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE FAILURE WAS RELATED TO THE STEERING COLUMN AND SHE WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE F... Read more
Incident date: Jun 5, 2010
2009 MINI COOPER S. DROVE CAR 20KM TO LOCAL MALL. CAME OUT TO RETRIEVE WALLET FROM GLOVE BOX AFTER BEING IN MALL FOR APPROXIMATELY 20MIN. CAR WAS COMPLETELY ENGULFED IN FLAMES. FIRE DEPARTMENT SAID IT WAS AN ELECTRICAL FIRE THAT MOST LIKELY STARTED IN THE DASHBOARD SOMEWHERE. NO WARNING SIGNS OF IMMINENT DANGER ON MY DRIVE TO THE MALL. CAR ONLY SERVICED AT AUTHORIZED BMW/MINI DEALERSHIP. 30K KMS O... Read more
Fire
Incident date: Jun 7, 2010
THE CVT TRANSMISSION ON MY 2003 MINI COOPER HAS FAILED RENDERING THE CAR NOT DRIVABLE. THE TRANSMISSION HAS ALWAYS BEEN QUIRKY, BUT I WAS ASSURED BY THE DEALER THAT IT WAS WORKING PROPERLY. THE TRANSMISSION SLIPS DRASTICALLY AND MAKES A VERY AUDIBLE WHIRRING SOUND. THE ONLY OPTION FOR REPAIR IS A COMPLETE NEW PART INSTALL AT THE DEALER COST OF $8,800. I HAVE READ HUNDREDS AND HUNDREDS OF IDENT... Read more
Incident date: May 28, 2010
DRIVING ON THE HIGHWAY AND THE POWER STEERING FAILED FOR NO APPARENT REASON. CAR HAD JUST BEEN INSPECTED AND THERE WERE NO OTHER MECHANICAL OR ROAD HAZARD ISSUES BUT I ALMOST COLLIDED WITH A VEHICLE BECAUSE THE STEERING WHEEL FROZE. IN ACTUALITY, IT REQUIRED A GREAT DEAL OF STRENGTH--UNEXPECTEDLY SO IT FELT FROZEN. *TR
Incident date: May 13, 2010
TL*THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 45 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000. UPDATED 09/24/10. *LJ UPDATED 09/24/10
MINI
COOPER CLUBMAN S
(2008) - VISIBILITY:SUN/MOON ROOF ASSEMBLY
Jun 3, 2010
Incident date: Jun 3, 2010
SUNROOF SHATTERED WHILE DRIVING ON HIGHWAY. NOTHING HITTING THE SUNROOF, JUST SHATTERED WITH GLASS FALLING INTO THE BACK SEAT. *TR
Incident date: May 13, 2010
MI MINI COOPER 2003 GOT TRANSMISSION PROBLEMS ,NEED A PART THAT THEY CALL ,ACTUATOR MOTOR,,IS NO WAY TO FIND THAT PIECE ,NEED A NEW TRANSMISSION FOR 8000 $ DOLLARS. MANY MINI COOPERS HAVE THE SAME PROBLEM NOBODY CAN DO A RECALL TO BMW. *TR
Incident date: Oct 1, 2009
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHY HAS THE NHTSA ADMINISTRATION TAKEN NO ACTION AGAINST MINI AND BMW FOR THE KNOWN DEFECT IN POWER STEERING SYSTEMS. I AM WONDERING, AMID ALL THE TOYOTA CONTROVERSY AND RECALLS, ESPECIALLY NOW ABOUT THE BROKEN STEERING RODS, WHY THERE HAS NOT BEEN A RECALL, OR AT LEAST A PUBLIC WARNING OF SOME KIND ABO... Read more
Incident date: May 12, 2010
2003 MINI COOPER WITH FAILING CVT TRANSMISSION. THIS TRANSMISSION WAS DISCONTINUED BY MINI AND SUBSEQUENTLY IS FAILING AT LESS THAN 100K MILES. THE TRANSMISSION FAILURE IS ABRUPT AND CAN POSSIBLY LEAVE THE PASSENGER/S STRANDED IN ONCOMING TRAFFIC. CONSULTED WITH MINI OF GREENVILLE , SC THIS WEEK AND THEY STATED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILING TRANSMISSIONS AND COST TO REPLACE IS APP... Read more
Incident date: May 12, 2010
HAVE A 2004 MINI COOPER WITH 65,000 MILES TOTAL AND ONLY 6200 MILES IN LAST 20 MONTHS AND CAR SERVICED REGULARLY. AUTOMATIC TRANSMISSION HAS NOW STARTED TO NOT SHIFT PROPERLY AND MINI SERVICE REPROGRAMMED TRANSMISSION BUT PROBLEMS HAVE RECURRED AND AGAIN MINI WANTS TO REPROGRAM TRANSMISSION. IF THIS DOES NOT WORK, TRANSMISSION WILL HAVE TO BE REPLACED AT COST OF $6500.00. THERE IS NO REPAIR OR ... Read more
Incident date: Apr 9, 2010
TL* THE CONTACT OWNS A 2005 MINI COOPER S. AS HE WAS MAKING A LEFT TURN AT 5 MPH, THE POWER STEERING PUMP LOCKED WITHOUT WARNING AND CAUSED UNCONTROLLABLE HARD STEERING. THE DEALER ADVISED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND THE FAILURE WAS NORMAL FOR HIS YEAR, MAKE AND MODEL. THE CONTACT ADVISED THE VEHICLE WOULD BE REPLACED ... Read more
Incident date: May 10, 2010
TRANSMISSION FAILURE MADE CAR STOP IN TRAFFIC. *TR
Incident date: Jun 30, 2009
PASSENGER AIRBAG LIGHT OFF COMES ON AND OFF REGULARLY, HAVE REPEATEDLY REPORTED PROBLEM TO DEALER. WAS IN CAR ACCIDENT, FRONT ON COLLISION OVER 30 MPH, NEITHER AIRBAG DEPLOYED. NEW WARNING CAME ON STATING PROBLEMS WITH AIRBAG SYSTEM, DEALER SAID THERE WAS NO PROBLEM. WARNING LIGHTS KEEP COMING ON, HAVE REPORTED PROBLEM TO DEALER, WAITING ON REPLACEMENT PART. *TR
Crash
1 injured
Incident date: May 1, 2010
MY FRIEND AND I GOT INTO MY 03 MINI COOPER S THIS PAST WEEKEND. WE WERE DRIVING ALONG IL RTE 1 UNTIL I GOT UP TO A 2 WAY STOP. I WAS MAKING A LEFT TURN BUT I REALIZED I LOST ALL POWER TO MY POWER STEERING UNIT. I BARELY WAS ABLE TO MAKE THE TURN IN ORDER TO AVOID GETTING BROADSIDED BY A DODGE RAM BARRELING AT ME AT 60 MPHS. *TR
Incident date: Feb 15, 2010
I BOUGHT A 2005 MINI COOPER IN SEPT 09 WITH 61,450 MILES. SEVERAL MONTHS LATER THE STEERING "CUT OUT" AS I TURNED A CORNER. I TOOK IT TO OUR MECHANIC WHO COULDN'T FIND ANYTHING WRONG & SAID THAT IT MAY JUST BE THAT A SPECK OF DIRT THAT GOT INTO THE SYSTEM. IT HAPPENED A COUPLE MORE TIMES AND I ASSUMED THAT THE "DIRT" WAS WORKING ITS WAY OUT. THEN I HAD A DRAMATIC INCIDENT WHERE NOT ONLY DID TH... Read more
Incident date: Apr 28, 2010
I PARKED MY 2003 MINI COOPER S AT WORK, AND SHUT THE CAR OFF. WHEN I GOT OUT OF THE CAR, I NOTICED THE POWER STEERING PUMP WAS STILL RUNNING. I WAS GOING INTO THE OFFICE GET A WRENCH TO DISCONNECT THE BATTERY, AND WITHIN 5 MIN, AN EMAIL WAS SENT OUT "2003 MINI COOPER HEAVILY SMOKING IN PARKING LOT." AS SOON AS I GOT OUT THERE, THE FIRE/SMOKE HAS BEEN PUT OUT BY A COOLANT LINE THAT SPLIT OPEN B... Read more
Fire
MINI
COOPER CONVERTIBLE
(2005) - STEERING
May 5, 2010
Incident date: Feb 18, 2010
NOTHING SPECIFIC TO LEAD UP TO FAILURE POWER STEERING WILL INTERMITTENTLY FAIL, AND OCCASIONALLY BE RESTORED NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. *TR
Incident date: Mar 1, 2010
METAL TABS CONNECTING GLASS SUNROOF TO SUNROOF GUIDES BROKE. THE METAL SPLIT POSSIBLY DUE TO METAL FATIGUE INDUCED BY VIBRATION. POTENTIAL FOR A VEHICLE TO LOSE SUNROOF IF IT WAS TO LOSE THE OTHER MOUNT. *TR
Incident date: Mar 1, 2010
METAL TABS CONNECTING GLASS SUNROOF TO SUNROOF GUIDES BROKE. THE METAL SPLIT POSSIBLY DUE TO METAL FATIGUE INDUCED BY VIBRATION. POTENTIAL FOR A VEHICLE TO LOSE SUNROOF IF IT WAS TO LOSE THE OTHER MOUNT. *TR
Incident date: Jan 5, 2010
AIRBAG LIGHT ON. CONTINUOUSLY ON. SEE NHTSA ACTION PE05053 SAME ISSUES AS PE05053, BUT DIFFERENT CABLES AND CONNECTORS IN THE SAME CIRCUIT ARE CAUSING THE SAME PROBLEM. BMW IS NOT COVERING THESE FAILURES UNDER WARRANTY AT THIS TIME. ENTIRE CIRCUIT NEEDS TO BE EVALUATED. *TR
Incident date: Feb 14, 2010
UPON STARTING MY ENGINE EVERY MORNING THERE IS A LARGE CLATTERING NOISE COMING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. IT SEEMS TO BE AN ISSUE WITH THE TIMING BELT TENSIONER AS THE PART DOES NOT GET ENOUGH OIL IN IT AS IT DRAINS OUT AFTER SITTING FOR A FEW HOURS. IF THE PART IS NOT REPLACED OR FIXED THE TIMING CHAIN WILL EVENTUALLY BREAK AND RUIN MY ENGINE. MY CAR IS OUT OF WARRANTY ... Read more
Incident date: Apr 26, 2010
MY WIFE WAS DRIVING HER MINI COOPER HARDTOP WITH GLASS SUN ROOF ON THE HIGHWAY AND SUDDENLY THE GLASS SUN ROOF SHATTERED AND FELL OVER HER. THERE WAS NO CAR NEARBY OR ANY EXTERNAL OBJECT TO CAUSE THE DAMAGE. THE GLASS SUN ROOF JUST SHATTERED WITH A LOUD BAND. MY WIFE WAS INJURED DUE TO THE GLASS FALLING OVER HER AND SOME OF THE PIECES WENT INTO HER AND BRUISED HER FOREARM. THE GLASS SUNROOF WA... Read more
1 injured
Incident date: Feb 19, 2010
1. AN HOUR INTO A HIGHWAY DRIVE, ALL THE ELECTRICAL FAILED. ALL LIGHTS, GAUGES, RADIO, ETC. ALL BUT THE POWER STEERING RETURNED IN A MOMENT, LESS THAN A SECOND. 2. THE POWER STEERING DOES NOT WORK. 3. POWER STEERING PUMP INTERNAL ELECTRONICS AREA SHOWS SIGNIFICANT SCORCHING AND MELTING. PUMP WAS REPLACED BUT POWER STEERING SYSTEM STILL INOPERABLE. THE OLD PUMP IS AVAILABLE. *TR
Incident date: Mar 24, 2010
INTERMITTENT COMPLETE LOSS OF POWER STEERING. NOW IS NO LONGER WORKING. HAS CAUSED VERY SERIOUS SITUATIONS AND POTENTIAL ACCIDENT. *TR
Incident date: Apr 12, 2010
POWER STEERING PUMP ON MY 2003 MINI COOPER S FAILED, VERY HARD TO STEER ONCE FAILED, NOW I'M HAVING THE SAME FAILURE AGAIN AFTER REPLACING IT LAST YEAR. READ ON THREADS AND OWNERS EVERYWHERE ARE HAVING THE SAME PROBLEMS. *TR
Incident date: Feb 6, 2010
MY 2008 MINI COOPER S, WHEN COLD, OFTEN STARTS UP WITH A TREMENDOUS AMOUNT OF RATTLING FROM THE ENGINE. SO MUCH SO THAT IT SOUNDS LIKE A DIESEL (BUT ITS NOT A DIESEL MOTOR). NUMEROUS ONLINE FORUMS HAVE DOCUMENTED THIS PROBLEM, INCLUDING SOME COMPLETE ENGINE FAILURES. IT IS A VERY EXPENSIVE PROBLEM TO FIX AND I WOULD LIKE MINI TO ISSUE A RECALL TO PERMANENTLY FIX THE PROBLEM AND TO HAVE AN UNLIMITE... Read more
Incident date: Jul 1, 2007
I PURCHASE MY 2006 MINI COOPER S NEW ALMOST 4 YEARS AGO. I HAVE BEEN COMPLAINING ABOUT THE AUTOMATIC TRANSMISSION SINCE I PURCHASED IT. IF YOU ARE GOING DOWN A HILL IT DOWNSHIFTS EXTREMELY HARD CAUSING A WHIPLASH EFFECT. CARS HAVE ALMOST HIT ME FROM BEHIND MANY TIMES. ADDITIONALLY WHEN GOING UP A HILL SUCH AS A FREEWAY ON-RAMP, THE CAR WILL JUST REFUSE TO ACCELERATE. THIS IS VERY DANGEROUS WH... Read more
Incident date: Apr 9, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE POWER STEERING FAILED WITHOUT WARNING; THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE STEERING ASSEMBLY OVERHEATED WHICH CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT PL... Read more
Incident date: Jan 1, 1901
2004 MINI COOPER. CONSUMER STATES WHILE DRIVING POWER STEERING MALFUNCTIONED. *TGW
Incident date: Jan 1, 1901
2004 MINI COOPER. CONSUMER STATES WHILE DRIVING POWER STEERING MALFUNCTIONED. *TGW
Incident date: Apr 6, 2010
2005 MINI COOPER S; WHILE DRIVING AT HIGHWAY SPEED 60 MPH GOING AROUND A BEND ON THE HIGHWAY COMPLETE FAILURE OF POWER STEERING CAR WAS VERY DIFFICULT TO MANEUVER AND ALMOST CRASHED INTO MEDIAN. *TR