Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Nov 20, 2008
POWER STEERING STOPPED WORKING, REPAIR COST APP. $ 2.000.-, NO HELP FROM MINI USA. *TR
Incident date: Jun 1, 2009
1. DRIVING IN NORMAL CONDITIONS, CAR STARTS OVER HEATING. 2. CONSTANT POWER STEERING FAILURE. HAS HAPPENED 2 TIMES SINCE I HAVE OWNED THE VEHICLE. (3 YEAR SPAN) AND ALSO 2 TIMES FOR THE ORIGINAL OWNER. 3. THE CAR WAS TAKEN TO THE DEALERSHIP FOR REPAIRS. OLD PARTS ARE NOT AVAILABLE. *TR
Incident date: Jan 15, 2010
TEMPORARY LOSS OF POWER STEERING. HAPPENS PROBABLY ONCE OR TWICE A MONTH. I HAVE BEEN TOLD BY THE DEALER THAT I HAVE A POWER STEERING LEAK - BUT NOT BAD ENOUGH TO CAUSE A PROBLEM. I HAVE NEVER LOST A QUANTITY OF FLUID THAT REQUIRED REFILLING. CAR HAS APPROXIMATELY 70K MILES - SEEMS ODD TO HAVE A POWER STEERING LEAK AT THAT MILEAGE. LEAK FIRST SHOWED UP AT ABOUT 50K MILES. *TR
Incident date: May 1, 2010
2005 MINI COOPER S POWER STEERING ASSISTANCE SUDDENLY DISAPPEARING FROM TIME TO TIME, AT LEAST ONCE A MONTH. SO FAR I AVOIDED ACCIDENT BUT THIS CAN BE DANGEROUS. I HEARD IT HAPPENS TO A LOT OF MINIS, BUT THERE IS NO RECALL ISSUED. *TR
Incident date: Sep 3, 2010
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY FOR TWO MILES, AND THEN THE FAILURE REOCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP WAS REPLACED.... Read more
Incident date: May 8, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, ALL STEERING FUNCTIONALITY WAS SUDDENLY LOST, MAKING THE STEERING WHEEL DIFFICULT TO TURN. SHE WAS ABLE TO DRIVE HOME. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT STATED THAT PROBLEM WAS COMMON AND WAS REPAIRED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY ... Read more
Incident date: Sep 2, 2010
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE MAKING A RIGHT TURN AT 10 MPH, THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. HE WAITED 20 MINUTES AND RESTARTED THE VEHICLE WHICH PERFORMED NORMAL. THE VEHICLE WAS TAKEN TO THREE LOCA LMECHANIC. ONE MECHANIC STATED THAT THE POWER STEERING HARNESS NEEDED TO BE REPLACE... Read more
Incident date: Oct 10, 2008
DRIVING 55MPH ON HIGHWAY. CAR STARTS PULLING LEFT AND RIGHT AS IF CAUGHT IN A GROOVE. PULL OFF NEXT EXIT AND NOTICE I HAVE NO POWER STEERING AS ALMOST IMPOSSIBLE TO STEER AS CAR COMES TO A STOP. *TR
Incident date: Sep 10, 2004
WHILE DRIVING MY 2004 MINI COOPER, THE POWER STEERING ASSISTANCE SUDDENLY DISAPPEARED. THE LOSS OF POWER STEERING MADE THE VEHICLE DIFFICULT TO STEER/CONTROL AT SLOW SPEEDS. THE PROBLEM WAS SOLVED BY REPLACING THE POWER STEERING PUMP. *TR
Incident date: Sep 23, 2010
POWER STEERING PUMP FAILED ON MINI COOPER S WITH APPROXIMATELY 71,000 MILES LAST WEEK. *TR
Incident date: May 26, 2010
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 35 MPH AND AT OTHER SPEEDS, THE POWER STEERING FAN BECAME INOPERABLE AND POWER STEERING FUNCTIONALITY WAS LOST. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE POWER STEERING FAN WAS REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Incident date: Sep 4, 2010
TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH, THERE WAS A LOSS OF POWER STEERING WHICH CAUSED DIFFICULTY IN TURNING THE STEERING WHEEL. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED FOUR DIFFERENT TIMES. THE CONTACT STATED THE POWER STEERING FLUID READING WAS AT THE CORRECT CAPACITY LEVEL. A... Read more
Incident date: Aug 26, 2010
DEAR SIR/MADAM, TODAY (9/29/2010) I SAW A NEWS ITEM, "(CNNMONEY.COM) -- THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS OPENED AN INVESTIGATION INTO POSSIBLE POWER STEERING FAILURES IN MINI COOPER CARS" AND FELT COMPELLED TO ADD TO THE EXISTING COMPLAINS REGARDING THE DANGEROUSLY DEFECTIVE POWER STEERING ELECTROHYDRAULIC PUMP IN MY 2005 MINI COOPER S. WHILE DRIVING IN THE CITY, AVERAGE SP... Read more
Crash
Incident date: May 9, 2005
TL*THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOST STEERING POWER. HE TURNED OFF THE IGNITION AND RESTARTED; AFTER THE RESTART, THE STEERING CAPABILITIES RETURNED. THE FAILURE PROGRESSED AND BECAME WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Incident date: Jun 15, 2009
2003 MINI COOPER S WITH 67,000K MILES, POWER STEERING PUMP FAILED AND CAUSED A SHORT CIRCUIT RESULTING IN A COMPLETE MELTDOWN. THE PUMP, HYDRAULIC LINES, COOLING FAN AND WIRING HARNESS WERE ALL BURNED OR MELTED. THERE WAS NO SYMPTOM OR INDICATION OF A FAILURE. CAR DROVE AND ACTED "NORMAL" PRIOR TO PARKING IT FOR THE DAY. WHEN I GOT BACK IN THE CAR, 8 HOURS LATER, NO POWER STEERING. IF IT HAD BEEN ... Read more
Fire
Incident date: Jun 15, 2009
2003 MINI COOPER S WITH 67,000K MILES, POWER STEERING PUMP FAILED AND CAUSED A SHORT CIRCUIT RESULTING IN A COMPLETE MELTDOWN. THE PUMP, HYDRAULIC LINES, COOLING FAN AND WIRING HARNESS WERE ALL BURNED OR MELTED. THERE WAS NO SYMPTOM OR INDICATION OF A FAILURE. CAR DROVE AND ACTED "NORMAL" PRIOR TO PARKING IT FOR THE DAY. WHEN I GOT BACK IN THE CAR, 8 HOURS LATER, NO POWER STEERING. IF IT HAD BEEN ... Read more
Fire
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Sep 29, 2010
Incident date: Sep 4, 2010
MINI COOPER , POWER STEERING FROZE UP AND CAME BACK WHILE DRIVING AT HIGHWAY SPEED. *TR
Incident date: Sep 28, 2009
2005 MINI COOPER INTERMITTENT POWER STEERING STARTED AT 55,000 MILES. DURING RIGHT HAND TURN AT APPROXIMATELY 30MI/HR HAD NEAR HEAD ON COLLISION WITH THE CAR IN THE LEFT HAND LANE DO TO THE UNEXPECTED POWER STEERING OUTAGE. REPAIR WAS NOT COVERED UNDER WARRANTY (5,000 MILES OVER) COST ESTIMATE AT $1,200. CAR IS SAFER WITHOUT POWER STEERING. PREDICTABLE, BUT DIFFICULT TO DRIVE. *TR
Incident date: Aug 31, 2010
TEMPORARY LOSS OF STEERING. *TR
Incident date: Jul 6, 2010
WHEN IT FIRST HAPPENED I WAS APPROACHING A CORNER FOR A TURN AND WITHOUT WARNING THE POWER STEERING WENT OUT. ANOTHER CAR WAS AT THE CORNER AND I ALMOST HIT IT BECAUSE I WASN'T EXPECTING TO HAVE TO MANUALLY FORCE THE STEERING WHEEL TO TURN THE CAR. THERE IS NO SET TIME OR LENGTH OF DRIVE FOR THE POWER STEERING TO JUST QUIT. NOW EVEN GOING STRAIGHT DOWN THE ROAD I CAN SOMETIMES FEEL THE STEERING S... Read more
Incident date: Sep 26, 2010
I HAVE A 2004 MINI COOPER AND I TOO HAVE HAD MY POWER STEERING FAIL ON CURVES WHILE DRIVING THIS HAPPENS A LOT WHEN I TURN THE WHEEL ON SHARP CURVES AND PARK. IT COSTS ABOUT 850 DOLLARS TO REPLACE THE POWER STEERING PUMP AT THE DEALER AND I AM UNEMPLOYED AT THE MOMENT AND CANNOT AFFORD THIS COST. *TR
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Sep 28, 2010
Incident date: Sep 18, 2010
LOSS OF POWER STEERING AND POWER BRAKES IN A 2005 MINI COOPER CONVERTIBLE. NO WARNING AND INTERMITTENT OCCURRENCE. SOMETIMES WOULD HAPPEN WHILE DRIVING AND SOME TIMES WOULD BE IMMEDIATELY AFTER TURNING CAR ON. TOOK CAR TO MECHANIC AND HE COULD NOT FIND CAUSE. NO COMPUTER DAMAGE, NO CODES PRESENT TO INDICATE THAT ANY THING UNUSUAL HAD OCCURRED. I TRADED THE CAR IN FOR A DIFFERENT MAKER AND M... Read more
MINI
COOPER CONVERTIBLE
(2005) - SERVICE BRAKES, ELECTRIC
Sep 28, 2010
Incident date: Sep 18, 2010
LOSS OF POWER STEERING AND POWER BRAKES IN A 2005 MINI COOPER CONVERTIBLE. NO WARNING AND INTERMITTENT OCCURRENCE. SOMETIMES WOULD HAPPEN WHILE DRIVING AND SOME TIMES WOULD BE IMMEDIATELY AFTER TURNING CAR ON. TOOK CAR TO MECHANIC AND HE COULD NOT FIND CAUSE. NO COMPUTER DAMAGE, NO CODES PRESENT TO INDICATE THAT ANY THING UNUSUAL HAD OCCURRED. I TRADED THE CAR IN FOR A DIFFERENT MAKER AND M... Read more
Incident date: Aug 23, 2010
LOSS OF POWER STEERING WHILE DRIVING. *TR
Incident date: Feb 1, 2010
DEAR NHTSA, OUR COMPLAINT MATCHES THE NHTSA INVESTIGATION BEING CONDUCTED REGARDING THE INTERMITTENT POWER-LOSS OF THE POWER STEERING PUMP OF THE 2004-5 MINI COOPER WE OWN A 2004 MINI COOPER. OUR POWER STEERING LOSS BEGAN FEB '10 AND DESCRIBED AS UNEXPECTED AND INTERMITTENTLY-OCCURRING TOTAL LOSS-OF-ASSIST TO STEERING. THIS WAS RECTIFIED BY A PURCHASE OF A NEW POWER STEERING PUMP FROM ... Read more
Incident date: Sep 27, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED SUDDENLY WITH NO PRIOR WARNING. A LOCAL MECHANIC STATED THAT THE ELECTRONIC POWER STEERING PUMP FAILED WHICH CAUSED THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 51,000.
Incident date: Oct 15, 2009
2002 MINI COOPER S POWER STEERING PUMP FAILED LEAVING CAR WITH VERY HEAVY STEERING. CAR TRAVELED INTO ONCOMING TRAFFIC BUT NO DAMAGE OR INJURY OCCURRED. I HAVE OLD PS PUMP AVAILABLE. *TR
Incident date: Sep 23, 2010
DRIVING VEHICLE NORMALLY, POWER ASSIST FOR THE STEERING FAILS CAUSING GREATLY INCREASED EFFORT TO STEER. THIS IS ADDRESSED IN PE10038 BUT THE MODEL YEARS AFFECTED SHOULD INCLUDE 2002 AND 2003 AS THE ELECTRIC POWER ASSIST SYSTEMS WERE THE SAME. I HAVE NOT YET ATTEMPTED TO REPLACE ANY PARTS, ONLY HAVE CONFIRMED FLUID IS FULL AND BOTH COOLING FANS OPERATE. CYCLING THE IGNITION KEY BRIEFLY TO THE O... Read more
Incident date: May 15, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER TYPE S. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING WITHOUT WARNING; THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS 8,000 AND THE CURRENT MILEAGE IS APPROXIMATELY 143,000. UPDATED ... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Sep 28, 2010
Incident date: Sep 26, 2009
2005 MINI COOPER - SUDDEN LOSS OF STEERING ON INTERSTATE HIGHWAY AT 70 MPH. DEALER STATED POWER STEERING PUMP FAILURE & NOT UNCOMMON IN 5 YEAR OLD CAR. NOT COVERED UNDER WARRANTY. POWER STEERING PUMP REPLACED. *TR
Incident date: Jun 12, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED ON NUMEROUS OCCASIONS WHILE DRIVING 40 MPH, THE POWER STEERING WOULD MALFUNCTION WHICH ALMOST LED TO A CRASH. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE POWER STEERING MOTOR AND THE COOLING FAN REPLACED. SINCE THE REPAIRS, THE CONTACT HAD NOT NOTICED ANY POWER STEERING ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Aug 2, 2010
MY 2004 MINI COOPER S, OF WHICH I AM THE SECOND OWNER HAS DEVELOPED PROGRESSIVELY WORSENING STEERING CHARACTERISTICS. MOST TIMES THE STEERING IS HARD AND TYPICALLY ITS HARDEST AT LOW SPEED. THE STEERING UNDER ACCELERATION IS NOTABLY OF GREAT CONCERN AS I HAVE EXPERIENCED ERRATIC AND UNPREDICTABLE SUDDEN PULLS TO THE LEFT AND RIGHT WITHOUT ANY DRIVER INPUT. THE SERVICE HISTORY FOR THIS VEHICLE IS C... Read more
Incident date: Sep 22, 2010
I OWN A 2004 MINI COOPER. I STARTED THE CAR LAST WEEK AND THE POWER STEERING PUMP WAS MAKING A VERY HIGH PITCHED SQUEALING NOISE. I DECIDED TO DRIVE ANOTHER CAR THAT DAY BECAUSE I DID NOT HAVE ENOUGH TIME TO BRING IT TO A MECHANIC. THE NEXT DAY I STARTED THE CAR AND THE PUMP CAME UP TO SPEED VERY SLOWLY AND THEN STOPPED MAKING NOISE ALTOGETHER. THE POWER STEERING NO LONGER WORKS. I DON'T THIN... Read more
Incident date: Aug 4, 2010
POWER STEERING PUMP FAILURE. COMPLETE LOSS OF POWER ASSIST. JUST HAPPENED IN THE MIDDLE OF A TURN DURING NORMAL DRIVING. *TR
Incident date: Sep 20, 2010
ELECTRIC/HYDRAULIC POWER STEERING PUMP FAILED AFTER ONLY 43,000 MILES ON THE CAR. IT STUCK IN THE "ON" POSITION EVEN WHEN KEY REMOVED FROM THE CAR, DRAINING MY BATTERY AND CAUSING A HEAT BUILDUP UNDER THE BONNET. 2004 MINI COOPER S. *TR
Incident date: Jun 19, 2008
MY 2003 MINI COOPER S HAD A TOTAL FAILURE OF THE POWER STEERING PUMP. THE FAILURE OCCURRED WHILE DRIVING THE CAR AT APROX 60 MPH ON AN EXPRESSWAY NEAR BUFFALO, NY. THE PUMP WAS REPLACED BY ME AT A COST OF APROX $800.00. *TR
Incident date: May 15, 2010
POWER STEERING PUMP FAILED WHILE DRIVING ON FREEWAY OVER SNOQUALMIE PASS. SINCE IT IS A WINDY ROAD, STEERING BECAME DIFFICULT. *TR
Incident date: Jul 1, 2010
TRANSAXLE ON THE MINI COOPER FAILED. UNIT CONTAINS SEALED BEARINGS (SO I'M TOLD), THAT ARE NOT SERVICEABLE. THEREFORE, I HAD TO BUY A COMPLETE NEW UNIT AT A COST OF $3,000 ()INCLUDED $900 LABOR). I UNDERSTAND THIS IS NOT AN UNCOMMON FAILURE FOR MINIS, AND THAT MINI AND BMW ARE REFUSING TO WORK WITH CONSUMERS TO ADDRESS THIS PROBLEM. HOWEVER, THEY HAVE APPARENTLY CHANGED THE DESIGN, RECOGNIZING... Read more
Incident date: Jun 1, 2010
ELECTRIC FAN THAT COOLS THE POWER STEERING PUMP ON OUR 2005 MINI COOPER FAILED. OUR MECHANIC SAYS HAD WE DRIVEN VERY FAR, OUR POWER STEERING PUMP WOULD HAVE FAILED. HE TELLS US THIS IS A COMMON PROBLEM WITH MINIS, AND A FULL 50% OF HIS MINI CUSTOMERS HAVE EXPERIENCE FAN FAILURE, PUMP FAILURE, OR BOTH. *TR
Incident date: Jun 1, 2010
ELECTRIC FAN THAT COOLS THE POWER STEERING PUMP ON OUR 2005 MINI COOPER FAILED. OUR MECHANIC SAYS HAD WE DRIVEN VERY FAR, OUR POWER STEERING PUMP WOULD HAVE FAILED. HE TELLS US THIS IS A COMMON PROBLEM WITH MINIS, AND A FULL 50% OF HIS MINI CUSTOMERS HAVE EXPERIENCE FAN FAILURE, PUMP FAILURE, OR BOTH. *TR
Incident date: Sep 18, 2010
I WAS DRIVING ALONG A STREET ABOUT TO NEGOTIATE A TURN WHEN THE POWER STEERING FAILED. HAD IT HAPPENED A FEW SECONDS LATER, I PROBABLY WOULD NOT HAVE BEEN ABLE TO NEGOTIATE THE TURN AND MAY HAVE CRASHED. *TR
Incident date: Sep 18, 2010
MY 04 MINI S JUST HIT 90K AND RUNS GREAT UNTIL I WAS ON THE FREEWAY OVERPASS THE OTHER DAY. THE POWER STEERING PUMP WENT OUT SUDDENLY ON A 55 MPH TURN AND ALMOST RAN ME RIGHT INTO THE SHOULDER BARRIER WHICH HAPPENS TO BE 50 FEET ABOVE THE LOWER FREEWAY. THANK GOD I WAS ABLE TO MAINTAIN CONTROL. MINI COOPER IS A GREAT CAR, BUT THIS POWER STEERING ISSUE IS A WELL KNOW ISSUE AMONGST THE COMMUNITY OF ... Read more
Incident date: Sep 20, 2010
2005 MINI COOPER S (BMW) POWER STEERING UNIT FAILURE - VEHICLE HAS LESS THAN 50,000 MILES. *TR
Incident date: Sep 21, 2010
2005 MINI COOPER PASSENGER LIGHT COMES ON WITH OR WITHOUT ANY PASSENGER SITTING. HOWEVER, AFTER DRIVING FOR A WHILE GOES AWAY. WHEN THE CAR IS TURNED OFF AND STARTED AGAIN, THE PASSENGER LIGHT STAYS ON AGAIN. THIS IS NOT NORMAL. I HAVE SEEN OTHER RECALLS FOR DIFFERENT YEARS, WHY 2005 IS NOT A RECALL? *TR
Incident date: Aug 26, 2010
AFTER PULLING INTO MY DRIVEWAY AND GOING INSIDE THE HOUSE FOR A FEW MINUTES - WE NOTICED A VERY CHEMICAL/PLASTIC SMELL. WE QUICKLY FOUND IT WAS COMING FROM OUTSIDE, ONLY TO FIND OUR 2006 MINI S SPEWING BLACK SMOKE FROM UNDER THE HOOD. THERE WAS A FIRE, FOUND TO BE CAUSED BY THE POWER STEERING COOLING FAN FAILING, AND CAUSING THE POWER STEERING PUMP TO OVERHEAT AND START ON FIRE. I HAVE FOUND NUM... Read more
Fire
Incident date: Sep 26, 2010
VEHICLE CAUGHT FIRE WHILE PARKED AND UNATTENDED FOR OVER 7 HOURS. IT WAS REPORTED TO THE METROPOLITAN POLICE DEPARTMENT UNDER REPORT NUMBER 10-140-031. THE FIRE DEPARTMENT ADVISED IT WAS MECHANICAL DEFECT. *TR
Fire
Incident date: Aug 28, 2010
THE UPPER RIGHT HINGE ON THE REAR HATCHDOOR OF MY 2003 MINI SHEARED IN HALF CAUSING THE DOOR TO SPRING OFF AND ALMOST HIT ME ON THE HEAD. IT ALSO POSES THE RISK OF THE REAR HATCH DOOR FLYING OFF WHILE THE CAR IS IN MOTION POSING A HAZARD TO OTHER DRIVERS AND PEDESTRIANS. BMW CHARGED ME $700 DOLLARS TO REPLACE THE HINGE AND REFUSED TO ADMIT RESPONSIBILITY FOR THIS DEFECTIVE DESIGN. WHEN I CHE... Read more
Incident date: Aug 28, 2010
THE UPPER RIGHT HINGE ON THE REAR HATCHDOOR OF MY 2003 MINI SHEARED IN HALF CAUSING THE DOOR TO SPRING OFF AND ALMOST HIT ME ON THE HEAD. IT ALSO POSES THE RISK OF THE REAR HATCH DOOR FLYING OFF WHILE THE CAR IS IN MOTION POSING A HAZARD TO OTHER DRIVERS AND PEDESTRIANS. BMW CHARGED ME $700 DOLLARS TO REPLACE THE HINGE AND REFUSED TO ADMIT RESPONSIBILITY FOR THIS DEFECTIVE DESIGN. WHEN I CHE... Read more
Incident date: Sep 10, 2010
2004 MINI COOPER. POWER STEERING PUMP FAILED AT HIGH SPEED WHILE DRIVING ON WINDY ROAD AT NIGHT. WAS ABLE TO OVER CORRECT AND SLOW VEHICLE SAFELY. HAD IT BEEN MY DAUGHTER DRIVING SHE MAY HAVE CRASHED. PUMP FAILED WITHOUT WARNING AND NO ENGINE LIGHTS. AFTER LOOKING INTO THIS ISSUE IT SEEMS THAT A LOT OF SIMILAR INCIDENTS HAVE OCCURRED WITH NEW MODEL CARS WITH LESS THAN 50K MILES. SHOULD BE A RECALL... Read more
Incident date: Aug 25, 2010
I WAS TRAVEL AT A SPEED OF 70 MPH, WHEN MY VEHICLE LOST POWER IMMEDIATELY DOWN TO 15 MPH. THE ENGINE DID NOT SHUT OFF, BUT I COULD NOT ACCELERATE ABOVE 15 MPH. I WAS ABLE TO PULL TO THE RIGHT BECAUSE THE TRAFFIC FLOW WAS SPACED SO I COULD SAFELY PULL OVER. THERE WAS NO WARNING THAT THIS MALFUNCTION WAS GOING TO HAPPEN. THE VEHICLE WAS SAID TO GONE INTO "LIMP MODE". THE ELECTRONIC BELT WAS REPLACED... Read more