Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jan 29, 2010
TL* THE CONTACT OWNS A 2005 CHRYSLER MINI COOPER. THE CONTACT WAS DRIVING 10 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE STEERING WHEEL BECAME EXTREMELY STIFF WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER WHERE THE DEALER DIAGNOSED THE VEHICLE AND LOCATED THE FAILURE AT THE POWER STEERING PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT ... Read more
Incident date: Oct 3, 2010
COMPLAINT IN ASSOCIATION WITH NHTSA ACTION NUMBER: PE10038 2005 MINI COOPER S - POWER STEERING FAILURE WHILE DRIVING. I OWN A 2005 MINI COOPER S WITH APPROXIMATELY 60,000 MILES ON THE CLOCK. RECENTLY WHILE DRIVING HOME FROM WORK, IN THE PROCESS OF TURNING A CORNER, THE STEERING ON THE CAR BECAME INSTANTLY HEAVY CAUSING ME TO TEMPORARILY VEER IN TO THE ONCOMING TRAFFIC LANE. FORTUNATELY AT... Read more
Incident date: Aug 9, 2010
THE POWER STEERING ON MY 2005 MINI COOPER S BEGAN MALFUNCTIONING ON 8-9-2010. WHILE GOING LEFT ON A MIXMASTER, THE POWER STEERING FAILED AND I THOUGHT I WAS GOING TO HIT THE SIDE OF THE BRIDGE AND PERHAPS DRIVE OFF OF THE SIDE OF THE BRIDGE. THE PASSENGER IN MY CAR HELPED ME STEER (WITH FORCE) TO THE LEFT AND DRIVE TO THE STRAIGHTAWAY. THE POWER STEERING IS INTERMITTENT, WORKING FIVE PERCENT OF TH... Read more
Incident date: Aug 9, 2010
THE POWER STEERING ON MY 2005 MINI COOPER S BEGAN MALFUNCTIONING ON 8-9-2010. WHILE GOING LEFT ON A MIXMASTER, THE POWER STEERING FAILED AND I THOUGHT I WAS GOING TO HIT THE SIDE OF THE BRIDGE AND PERHAPS DRIVE OFF OF THE SIDE OF THE BRIDGE. THE PASSENGER IN MY CAR HELPED ME STEER (WITH FORCE) TO THE LEFT AND DRIVE TO THE STRAIGHTAWAY. THE POWER STEERING IS INTERMITTENT, WORKING FIVE PERCENT OF TH... Read more
Incident date: Sep 22, 2010
2005 MINI COOPER S. COMPLETE POWER STEERING FAILURE. SHUTTING OFF ENGINE AND RESTARTING CORRECTED PROBLEM FOR A SHORT TIME, THEN PROBLEM RESUMED. HAPPENED NUMEROUS TIMES OVER THE COURSE OF THE NEXT TWO WEEKS. *TR
Incident date: Oct 20, 2010
MY 2004 MINI COOPER HAS HAD THE POWER STEERING FAIL INTERMITTENTLY, ALWAYS AFTER 20-30 MINUTES OF DRIVING ON THE ROAD. THE CAR HAS 37,000 MILES. *TR
Incident date: Oct 5, 2010
THE SRS LIGHT WAS ON AND WOULDN'T GO OUT. THE DEALER CHECKED IT AND SAID THAT THE PASSENGER SEAT MAT IS DEFECTIVE AND IT WAS A HARD FAULT WHICH PREVENTS THE AIR BAG FROM WORKING. THE LIGHT SOMETIMES GOES OUT BUT USUALLY STAYS ON. THEY WOULD NOT WARRANTY THIS AND WANTED $1330 TO REPAIR IT. THE PASSENGER SEAT HAS PROBABLY ONLY BEEN SAT IN 10% OF THE TIME. *TR
Incident date: Oct 18, 2010
MY 2002 MINI COOPER'S POWER STEERING FAILED SILENTLY AS I DROVE HOME FROM WORK A WEEK AGO, THOUGH WAS FINE AFTER RESTARTING THE CAR. SINCE THEN, IT HAS STARTED FAILING CONSISTENTLY. THIS LEADS TO VERY DANGEROUS DRIVING CONDITIONS BECAUSE I HAVE NO IDEA HOW HARD I WILL HAVE TO TURN ON THE WHEEL FOR ANY GIVEN TURN AND THUS MAKES ME HIGHLY SUSCEPTIBLE FOR HITTING A PEDESTRIAN OR ANOTHER CAR.. INVEST... Read more
Incident date: Sep 21, 2010
TL*THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT HEARD AN EXTREMELY LOUD KNOCKING SOUND WHENEVER HE STARTED THE VEHICLE. THE KNOCKING NOISE WAS NOT PRESENT WHILE THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIMING BELT AND OTHER COMPONENTS WERE REPLACED AT THE HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE... Read more
Incident date: May 14, 2010
TL*THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE CLUTCH WOULD NOT ENGAGE OR SHIFT INTO FIRST, SECOND OR ANY OTHER GEAR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CLUTCH WAS REPLACED. THE FAILURE RECURRED WITHIN TWO WEEKS AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT O... Read more
Incident date: Oct 14, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 55 MPH THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. WITHIN A FEW MINUTES HE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE DROVE NORMALLY FOR APPROXIMATELY 15 MINUTES BEFORE THE FAILURE RECURRED. THE FAILURE BEGAN TO RECUR INTERMITTENTLY, SO THE VEHICLE WA... Read more
Incident date: Oct 12, 2010
THE POWER STEERING IN OUR 2005 MINI COOPER HAS A RECENT HISTORY (WITHIN THE PAST YEAR) OF INTERMITTENTLY FAILING, MAKING THE CAR DIFFICULT, IF NOT IMPOSSIBLE, FOR OUR SMALL-SIZED DRIVERS (ABOUT 100 LBS.) TO MANEUVER. THIS HAS PROVED DANGEROUS ON THE ROAD, BUT INJURIES HAVE SO FAR BEEN AVOIDED, JUST WHEN WE WERE GOING TO GET IT FIXED, THE PROBLEM APPEARED TO SELF-CORRECT. THIS WEEK, HOWEVER, THE... Read more
Incident date: Oct 12, 2010
THE POWER STEERING IN OUR 2005 MINI COOPER HAS A RECENT HISTORY (WITHIN THE PAST YEAR) OF INTERMITTENTLY FAILING, MAKING THE CAR DIFFICULT, IF NOT IMPOSSIBLE, FOR OUR SMALL-SIZED DRIVERS (ABOUT 100 LBS.) TO MANEUVER. THIS HAS PROVED DANGEROUS ON THE ROAD, BUT INJURIES HAVE SO FAR BEEN AVOIDED, JUST WHEN WE WERE GOING TO GET IT FIXED, THE PROBLEM APPEARED TO SELF-CORRECT. THIS WEEK, HOWEVER, THE... Read more
Incident date: Oct 12, 2010
POWER STEERING PUMP FAILURE THAT ENDED UP IN FIRE. POWER STEERING FAILED AND THE BATTERY ICON LIGHT WENT ON, AFTERWARDS IT BEGAN TO SMELL LIKE BURNT, I STOPPED THE CAR IMMEDIATELY AND OPEN THE BONNET, EVERYTHING WAS COVERED ON AN ASHES LAYER. THE PUMP WIRES AND CONNECTIONS WERE ALL MELTED ALONG THE PUMP. *TR
Fire
Incident date: Oct 16, 2010
2004 MINI COOPER. INTERMITTENT POWER STEERING FAILURES. HAPPENS ON A HOT DAY OR IN STOP AND GO TRAFFIC. *TR
Incident date: Oct 18, 2010
WHILE PICKING MY GRANDSON FROM SCHOOL ON OCT 18 2010 AT 2:30 PM I WAS BACKING OUT OF A PARKING SPACE ONTO THE HIGHWAY , HALF STILL IN PARKING SPACE AND HALF ON THE HIGHWAY MY CAR STOPPED--- IT WOULD NOT GO FORWARD OR BACKWARD --- COULD NOT TURN THE STEERING WHEEL, IT WOULD NOT TURN--THE MOTOR RUNNING ALL THE TIME --I TURNED THE KEY OFF AND ON TWICE BEFORE THE CAR WOULD MOVE .ONLY REASON WE WERE... Read more
Incident date: Oct 18, 2010
WHILE PICKING MY GRANDSON FROM SCHOOL ON OCT 18 2010 AT 2:30 PM I WAS BACKING OUT OF A PARKING SPACE ONTO THE HIGHWAY , HALF STILL IN PARKING SPACE AND HALF ON THE HIGHWAY MY CAR STOPPED--- IT WOULD NOT GO FORWARD OR BACKWARD --- COULD NOT TURN THE STEERING WHEEL, IT WOULD NOT TURN--THE MOTOR RUNNING ALL THE TIME --I TURNED THE KEY OFF AND ON TWICE BEFORE THE CAR WOULD MOVE .ONLY REASON WE WERE... Read more
Incident date: Oct 1, 2010
I OWN A 2004 MINI COOPER S AND WHEN DRIVING THE POWER STEERING FAILED. I WAS IN THE MIDDLE OF AN OFF RAMP AND THE STEERING BECAME EXTREMELY HARD. I WAS UNABLE TO NAVIGATE THE TURN AND WENT OFF THE ROAD. LUCKILY I DID NOT HIT ANYTHING. WHEN THE CAR WAS TURNED OFF AND THEN BACK ON THE POWER STEERING CAME BACK ON. FROM TIME TO TIME NOW I LOOSE THE POWER STEERING. I FEEL THIS IS A MAJOR SAFET... Read more
Incident date: Sep 20, 2010
THE POWER STEERING IN MY 2005 MINI COOPER HAS GONE OUT. IT STARTED FAILING INTERMITTENTLY FOR ABOUT 6 MONTHS THEN AS OF SEPTEMBER 2010 HAS FAILED COMPLETELY. IT IS EXTREMELY DIFFICULT TO STEER AND TURN THE CAR. I TOOK IT IN TO MY LOCAL MECHANIC WHEN IT WAS FAILING INTERMITTENTLY AND THEY COULD NOT RECREATE IT. NOTHING HAS BEEN CHANGED/FIXED AT THIS TIME. *TR
Incident date: Oct 10, 2010
POWER STEERING FAILURE. WHEN DRIVING POWER STEERING WILL UNEXPECTEDLY STOP WORKING. USUALLY AFTER DRIVING FOR AN HOUR OR SO. WHEN POWER STEERING STOPS WORKING THE CAR IS VERY HARD TO CONTROL. *TR
Incident date: Sep 23, 2010
I OWN A 2004 MINI COOPER S. ON SEPTEMBER 23, 2010, I WAS DRIVING ON THE HIGHWAY AND MY POWER STEERING WENT OUT. THIS WAS OUT OF THE BLUE, AND I HAD NOT EXPERIENCED ANY PREVIOUS PROBLEMS WITH THE POWER STEERING. I WAS ABLE TO TAKE IT TO MY MECHANIC THE SAME DAY AND WAS INFORMED THAT MY POWER STEERING FAN WENT OUT, THEREFORE CAUSING MY POWER STEERING PUMP TO FAIL. AFTER I HAD EVERYTHING REPLACED... Read more
Incident date: Aug 7, 2010
DAILY DRIVING MY 04 MINI COOPER LOSES POWER STEERING INTERMITTENTLY. SOMETIMES IT IS JUST FOR A MINUTE OR TWO AND OTHER TIMES IT LASTS HOURS. WHEN I'M DRIVING THE CAR IN TOWN I HAVE TO PULL OVER IMMEDIATELY AS IT BECOMES DIFFICULT TO STEER AROUND SHARP CORNERS. IF ON THE FREEWAY IT'S ALARMING HOW DIFFICULT IT IS TO STEER. I TOOK IT TO THE MINI COOPER DEALERSHIP AND THEY DIAGNOSED THAT IT NEED... Read more
Incident date: Feb 1, 2009
TL*THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING APPROXIMATELY 62 MPH, THE CONTACT NOTICED THE SPEEDOMETER WAS DISPLAYING A READING OF 70 MPH. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE SPEEDOMETERS ALL OF THE VEHICLES WERE 10% OFF AND THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS UNAVAILABLE.
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Oct 14, 2010
Incident date: Oct 3, 2010
TWICE, WHILE PARALLEL PARKING MY 2005 MINI COOPER CONVERTIBLE, I LOST POWER STEERING. IT SEEMS TO HAPPEN INTERMITTENTLY AND RESTORES WHEN I RESTART MY CAR. DEALER SAYS I NEED TO REPLACE MY POWER STEERING PUMP. *TR
Incident date: Aug 15, 2010
2003 MINI COOPER HAD POWER STEERING FAILURE WHILE BEING DRIVEN. *TR
Incident date: Jul 8, 2010
I HAVE A 2005 MINI COOPER. THE AIRBAG SENSOR IN THE PASSENGER SEAT FAILED AROUND 66,000 MILES. I WAS TOLD THAT THE PASSENGER SEAT AIRBAG AND BOTH DOOR SENSORS HAD TO BE REPLACED ALONG WITH THE BATTERY CABLE AT A COST OF $4000.00. SOUNDS AS IF BMW STILL HAS REAL ELECTRICAL PROBLEMS IN THEIR CARS AND ARE STICKING IT TO CONSUMERS TO FIX IT INSTEAD OF FIXING THESE PROBLEMS THEMSELVES. THE CAR HAS N... Read more
Incident date: Jul 8, 2010
I HAVE A 2005 MINI COOPER. THE AIRBAG SENSOR IN THE PASSENGER SEAT FAILED AROUND 66,000 MILES. I WAS TOLD THAT THE PASSENGER SEAT AIRBAG AND BOTH DOOR SENSORS HAD TO BE REPLACED ALONG WITH THE BATTERY CABLE AT A COST OF $4000.00. SOUNDS AS IF BMW STILL HAS REAL ELECTRICAL PROBLEMS IN THEIR CARS AND ARE STICKING IT TO CONSUMERS TO FIX IT INSTEAD OF FIXING THESE PROBLEMS THEMSELVES. THE CAR HAS N... Read more
Incident date: Sep 15, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE POWER ASSIST LOCKED UP AND HE LOST POWER STEERING FUNCTIONALITY. THE STEERING WHEEL WOULD BECOME EXTREMELY STIFF, MAKING IT DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN. THE CONTACT CALLED T... Read more
Incident date: Aug 4, 2009
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING WHEEL LOCKED UP AND IT WAS DIFFICULT TO STEER. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; THE POWER STEERING SEEMED TO RESET IT. THE FAILURE OCCURRED TWO ADDITIONAL TIMES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE ... Read more
Incident date: Sep 30, 2010
2002 MINI COOPER POWER STEERING FAILURE AFTER POWER STEERING PUMP REPLACED. THE CAR HAD NO POWER STEERING WITHIN 700 MILES OF HAVING THE POWER STEERING PUMP AND PUMP FAN REPLACED AND NOW AM TOLD IT IS THE POWER STEERING PUMP CABLE. *TR
Incident date: Aug 15, 2010
I HAVE A 2003 MINI COPPER. I AM EXPERIENCING THE POWER STEERING SHUTTING OFF. THIS HAS HAPPENED A FEW TIMES USUALLY WHEN STARTING OR STOPPING THE CAR. AND DURING HOT WEATHER IN THE SUMMER. I ALSO HAD THE POWER STEERING FAN REPLACED BECAUSE IT WAS BAD. *TR
Incident date: Oct 8, 2010
THE POWER STEERING SUDDENLY STOPPED WORKING WHILE I WAS MAKING A LEFT TURN. ONCOMING TRAFFIC HAD TO STOP SUDDENLY BECAUSE I WAS NOT ABLE TO TURN SAFELY WITHIN A NORMAL TURN. I HAD TO TURN VERY HARD AND WITH GREAT DIFFICULTY. *TR
Incident date: Aug 10, 2010
INTERMEDIATE POWER STEERING FAILURE ON 2002 MINI COOPER S. AT FIRST POWER STEERING WOULD CUT IN AND OUT WHEN DRIVING UNTIL IT WENT DEAD COMPLETELY BUT SOMETIMES WILL RESUME FUNCTION WHEN YOU SHUT OFF CAR AND RESTART. STEERING IS VERY HARD WHEN THIS OCCURS. WEEKS PASSED WITH SAME SYMPTOMS THEN POWER STEERING PUMP WILL RUN CONSTANTLY EVEN WITH CAR SHUT OFF. TO STOP THE PUMP FROM DRAINING MY BATTERY... Read more
Incident date: Sep 13, 2010
ON SEPTEMBER 12TH I WAS MAKING MY COMMUTE HOME FROM WORK IN MY 2005 MINI COOPER S. UPON MY RETURN HOME, MY BATTERY INDICATOR LIGHT WENT ON. I PARKED AND TURNED OFF THE CAR AND THE NEXT MORNING WHEN I WENT TO RUN ERRANDS THE POWER STEERING WAS NON-EXISTENT. I HAD HE CAR TOWED TO THE BMW/MINI DEALERSHIP WHERE THEY GAVE ME A DIAGNOSIS OF A FAILING POWER STEERING PUMP AND A BAD ALTERNATOR. *TR UPDATE... Read more
Incident date: Oct 9, 2010
WHILE DRIVING, I NOTICED HOW DIFFICULT IT HAD BECOME TO TURN THE WHEEL OF THE CAR WHEN COMPLETING A TURN. THIS OCCURRED THREE TIMES IN SUCCESSION AT WHICH POINT I WAS ABLE TO PARK THE CAR SAFELY OUT OF TRAFFIC IN A PRIVATE PARKING LOT. AFTER OPENING THE HOOD AND NOT BEING ABLE TO SEE ANYTHING VISUALLY WRONG, I.E., NOTHING BROKEN, LEAKING, EMPTY, ETC. I CALLED MY HUSBAND WHO CAME TO DRIVE THE CAR... Read more
Incident date: Oct 10, 2010
I READ LAST WEEK ABOUT POSSIBLE SUDDEN LOSS OF POWER STEERING ASSOCIATED WITH 04-05 MINI MODELS. I HAVE AN 02 MINI COOPER S AND HAVE HAD THE SAME PROBLEM APPROX 6 TIMES IN THE LAST 4 YEARS. WITH NO WARNING, THE POWER STEERING WILL SUDDENLY DISAPPEAR. I CAN STEER THE CAR, BUT ONLY WITH SIGNIFICANT EFFORT. MY MECHANIC CANNOT FIND ANY PROBLEM. I HAVE NOT HAD ANY ACCIDENTS AS A RESULT OF THIS. I'M NOT... Read more
Incident date: Apr 10, 2010
POWER STEERING PUMP FAILURE WITHOUT WARNING AND INTERMITTENT STEERING SYSTEM DEGRADATION PRIOR TO TOTAL FAILURE. MY WIFE WAS DRIVING THE 2005 MINI WHEN STEERING STARTED FAILING. PULLED OVER AND WAS TOWED TO GARAGE FOR REPAIRS. POOR DESIGN AND NO ACCOMMODATION FOR SYSTEM FAILURE. *TR
Incident date: Sep 15, 2010
I JUST BOUGHT A 2005 MINI COOPER WHICH IS IN EXCELLENT CONDITION UPON BUYING. AFTER A WEEK, MY POWER STEERING WENT OUT ON A TURN THAT I COULD BARELY MAKE. I COULDN'T MAKE ANY OF THE TURNS ALL THE WAY HOME! I THOUGHT MAYBE IT'S BECAUSE THE KEY WASN'T IN THE IGNITION RIGHT. I TOOK OUT THE KEY AND RE-STARTED MY CAR. IT WORKED AND THE POWER STEERING CAME BACK ON! WELL, A COUPLE DAYS LATER THIS ISSUE H... Read more
Incident date: Jun 4, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN TRAVELING AT ANY SPEED, THE STEERING WHEEL WOULD INTERMITTENTLY BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000 AN... Read more
Incident date: Oct 7, 2010
DRIVING HOME YESTERDAY, MY 2003 MINI COOPER S SUDDENLY LOST POWER STEERING AS I WAS GOING AROUND A CURVE. I HAD TO MUSCLE THE CAR BACK INTO MY LANE TO AVOID HITTING THE CAR IN THE LANE BESIDE ME. I WAS ABOUT HALF A MILE FROM HOME AND MADE IT THERE WITHOUT FURTHER INCIDENT -- BUT TURNING AT SLOW SPEEDS WAS DANGEROUSLY DIFFICULT. I CONTACTED THE MINI REPAIR SHOP THIS MORNING AND THEY SAID THAT THIS ... Read more
Incident date: Aug 3, 2010
INTERMITTENT POWER STEERING (PS) FAILURE. APPROXIMATELY 20 MINUTES INTO A DRIVE, POWER STEERING WOULD FAIL (AT ANY SPEED), MAKING CAR EXTREMELY DIFFICULT AND UNSAFE TO DRIVE. TOOK ALL MY STRENGTH TO TURN THE WHEEL; A FRAIL PERSON COULD KILL SOMEONE. TURNING THE IGNITION OFF AND ON AGAIN WOULD RESET POWER STEERING ASSIST. HAD TO REPLACE PS PUMP FAN AND PS PUMP (DAMAGED BY OVERHEATING), AT GREAT... Read more
Incident date: Jun 22, 2010
I WAS DRIVING DOWN A SIDE STREETS WHEN ALL OF A SUDDEN I COULDN'T STEER THE CAR AFTER STOPPING AT AN INTERSECTION. I LATER FOUND OUT THAT THE POWER STEERING PUMP HAD SUDDENLY GONE BACK ON MY 2004 MINICOOPER. II WAS AT A 4-WAY INTERSECTION AT THE TIME AND WAS NEARLY CRUSHED BY TWO OTHER CARS. AFTER GETTING THE CAR HOME I WROTE TO MINI'S CORPORATE TO SEE IF IT WOULD BE COVERED SINCE THERE ... Read more
Incident date: Apr 12, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED WITHOUT WARNING. THE CONTACT CALLED THE LOCAL DEALER BUT WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE VIN WAS NOT AVAILABLE.
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Oct 6, 2010
Incident date: Mar 22, 2010
POWER STEERING IN MY 2005 MINI COOPER WITH 28,000 MILES SOMETIMES FUNCTIONS AND OTHER TIMES DOES NOT-MOSTLY THOUGH IT DOES NOT FUNCTION. THIS ISSUE HAS BEEN ONGOING SINCE MARCH, 2010. ON RARE OCCASIONS, I WILL START THE CAR AND THE POWER STEERING WILL FUNCTION AS NORMAL. *TR
Incident date: Oct 6, 2010
I WAS DRIVING MY 2005 MINI COOPER TODAY WHEN THE POWER STEERING WENT OUT AND IT BECAME VERY DIFFICULT TO CONTROL THE VEHICLE AROUND SHARP TURNS AT SLOWER SPEEDS. I HAVE NOT YET CORRECTED THE FAILURE. *TR
Incident date: Mar 8, 2008
2004 MINI COOPER S - POWER STEERING PUMP AND FAN FAILURE. POWER STEERING QUITS WORKING CAUSING INCREDIBLY DIFFICULT STEERING. SOLUTION IS TO REPLACE PUMP AND FAN AND THE EXPENSE OF THE OWNER, ME. I BELIEVE THIS PUMP AND FAN SHOULD NOT HAVE FAILED AND ALSO THAT THERE SHOULD BE A NATIONWIDE RECALL SINCE THERE ARE HUNDREDS OF THOUSANDS OF MINI COOPER DRIVERS WITH THIS SAME ISSUES. *TR
Incident date: Oct 3, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT THE STEERING WHEEL SUDDENLY BECOME TIGHT AND WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 48000.
Incident date: Jun 15, 2010
MY WIFE WAS DRIVING THE 2004 MINI COOPER S TO PICK UP OUR SON FROM SCHOOL. AFTER SHE RETRIEVED HIM, SHE WENT AROUND A CORNER AND THE POWER STEERING STOPPED WORKING CAUSING HER TO CRASH INTO A CURB. SHE DOES NOT HAVE ENOUGH STRENGTH TO TURN THE WHEEL AND THERE WAS NO WARNING OF A POSSIBLE FAILURE. I AM FEARFUL TO REPLACE THE PART AND CONTINUE TO MAKE PAYMENTS ON A VEHICLE I DO NOT FEEL COMFORTABLE ... Read more
Crash
Incident date: Sep 26, 2010
2006 BMW MINI COOPER, 2 DOOR. CAR SUDDENLY LOSES POWER, SHUDDERS AND ENGINE SHUTS DOWN. OCCURS RANDOMLY. HAS OCCURRED 6 TIMES SINCE CAR WAS PURCHASED, MOST RECENT OCCURRENCE SEPTEMBER 2010. EACH TIME CAR WAS TAKEN TO DEALER. EACH TIME DEALER SAID IT WAS FIXED. DEALER DOES NOT SHARE ENGINEERING INFORMATION; SO, I CANNOT DETERMINE EXACTLY WHAT WAS DONE. DEALER HAD TO GET MINI COOPER ENGINEERS FOR CO... Read more
Incident date: Sep 26, 2010
2006 BMW MINI COOPER, 2 DOOR. CAR SUDDENLY LOSES POWER, SHUDDERS AND ENGINE SHUTS DOWN. OCCURS RANDOMLY. HAS OCCURRED 6 TIMES SINCE CAR WAS PURCHASED, MOST RECENT OCCURRENCE SEPTEMBER 2010. EACH TIME CAR WAS TAKEN TO DEALER. EACH TIME DEALER SAID IT WAS FIXED. DEALER DOES NOT SHARE ENGINEERING INFORMATION; SO, I CANNOT DETERMINE EXACTLY WHAT WAS DONE. DEALER HAD TO GET MINI COOPER ENGINEERS FOR CO... Read more