Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Nov 10, 2010
THE CHECK ENGINE LIGHT HAS COME ON AT 55K MILES AND I HAVE BROUGHT THE VEHICLE IN TO GET CHECKED AT THE DEALER. THE SERVICE DEPARTMENT REPORTS THAT THE TIMING CHAIN IS BEGINNING TO FAIL AND NEEDS TO BE REPLACED, ALONG WITH A WATER PUMP LEAK. THE TIMING CHAIN IS A KNOWN FAILURE AND STILL HAS NO RECALL. *TR
Incident date: Nov 5, 2010
FOLLOWING REAR END IMPACT, THERE WAS AN ENGINE COMPARTMENT FIRE, WHICH WAS LATER TRACED TO THE POWER STEERING PUMP. TERMINALS WERE BURNED OFF THE PUMP, AND ALTERNATOR ALSO FAILED AS A RESULT. NOTE: THERE WAS ABSOLUTELY NO COLLISION DAMAGE TO FRONT END. *TR
Crash
Fire
Incident date: May 15, 2010
TL*THE CONTACT OWNS A 2006 MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED ALTHOUGH A PASSENGER (WHO WEIGHED OVER 200 LBS) WAS SEATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE SENSOR MAT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,500 AND THE CURRENT MIL... Read more
Incident date: Nov 10, 2010
MY 2004 MINI COOPER S POWER STEERING PUMP JUST FAILED AND HAS TO BE REPLACED AFTER ONLY 45K MILES. *TR UPDATED 08-29/11 *BF
Incident date: Nov 12, 2010
MINI COOPER COLD START KNOCKING NOISE ISSUE. *TR
Incident date: May 15, 2010
OVER THE COURSE OF ABOUT A MONTH AND A HALF, THE POWER STEERING BEGAN TO "STICK" IN THAT I COULD NOT STEER RIGHT OR LEFT WITHOUT PHYSICALLY FORCING THE WHEEL TO THE RIGHT OR LEFT, USING ALL MY STRENGTH TO DO IT. I THOUGHT I LOST CONTROL OF THE CAR. THE FIRST TIME, IT WAS A TERRIFYING EVENT. THEN IT WOULD GO BACK TO "NORMAL" THE NEXT DAY, BUT THEN "STICK" AGAIN ON VARIOUS OCCASIONS WITH NO RHYME OR... Read more
MINI
COOPER CONVERTIBLE
(2005) - AIR BAGS:FRONTAL
Nov 11, 2010
Incident date: Aug 1, 2010
THE AIRBAG WARNING LIGHT STAYS ON EVEN WHEN THERE ISN'T A PASSENGER IN THE PASSENGER SEAT. THE LIGHT INDICATES THE AIRBAG IS OFF. THE LIGHT ALSO STAYS ON IF THERE IS A PASSENGER IN THE SEAT. I AM NOT SURE IF THE AIRBAG WOULD WORK IN THE EVENT OF AN ACCIDENT. THE DEALER INDICATED I NEEDED A NEW SEAT AT MY COST. TO ME THIS IS A MANUFACTURER'S DEFECT THAT BMW SHOULD FIX. *TR
Incident date: Nov 11, 2010
WHILE DRIVING ABOUT 30 MPH, THE POWER STEERING SUDDENLY QUIT WORKING. I ATTEMPTED TO MAKE A RIGHT HAND TURN AND CONTROLLING THE VEHICLE WAS VERY DIFFICULT. THERE WAS NO WARNING THAT THE STEERING WAS ABOUT TO GO.
Incident date: Nov 5, 2010
MY POWER STEERING IN MY 2005 MINI COOPER FAILED WHILE DRIVING. THIS IS A COMMON ISSUE FOR ALL 01-07 MINI COOPERS AND BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED BMW MINI NEEDS TO ISSUE A RECALL AND REPLACE THIS FAULTY PART. I WAS DRIVING HOME FROM WORK AND THE STEERING STARTED TO LOCKUP ON THE HIGHWAY, I THEN PULLED OVER AND TURNED OFF THE CAR THEN RESTARTED AND THE STEERING WORKED JUST FINE. TWO ... Read more
Incident date: Nov 5, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE FAILURE WAS INTERMITTENT. AT TIMES, THE POWER STEERING WOULD RESET ITSELF AFTER BEING TURNED OFF AND RESTARTED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Incident date: Nov 9, 2010
POWER STEERING PUMP AND COOLING FAN FAILURE. UNSAFE TO DRIVE AND SAFETY HAZARD. POOR ENGINEERING DESIGN WITH REGARDS TO PLACEMENT OF PUMP / FAN AND ELECTRICAL LOAD. DEFECTIVE (REBUILT AND NOT NEW) PARTS FROM MINI DEALERSHIP REPAIRED UNDER WARRANTY ONE TIME. MINI DOES NOT STAND BY ITS PRODUCTS OR ENGINEERING. REPLACEMENT AND REPAIRS OCCURRED 3 TIMES IN LESS THAN 5 YEARS AND LESS THAN 65,000. *TR... Read more
Incident date: Feb 17, 2008
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 45 MPH CAUSING LIMITED STEERING CAPABILITY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND COLUMN WOULD NEED TO BE REPLACED. THE REPAIRS WERE PERFORMED AT THAT TIME. THE FAILURE DID NOT RECUR. THE MANUFACTURER OFFERED... Read more
Incident date: Jun 24, 2010
NEAR THE END OF A 500 MILE TRIP FROM NORTHERN TO SOUTHERN CALIFORNIA, THE POWER STEERING FAILED. I COMPLETED THE TRIP WITHOUT THE POWER STEERING. THE NEXT DAY I TOOK THE VEHICLE INTO AN AUTHORIZED DEALER FOR REPAIR. THE POWER STEERING PUMP WAS REPLACED. THE OLD PART IS NOT AVAILABLE. *TR
Incident date: Nov 5, 2010
DRIVING HOME FROM DROPPING MY CHILDREN OFF FROM SCHOOL AND THE STEERING WAS VERY HARD TO TURN THE WHEEL. THIS WAS AS I WAS GOING AROUND A CORNER. IT WAS VERY DIFFICULT TO TURN THE WHEEL. I WAS FORTUNATE THAT I WAS DRIVING THE CAR AND NOT MY TEENAGE SON OR DAUGHTER AS THEY WOULD NOT HAVE HAD THE STRENGTH TO AVOID AN ACCIDENT. I HAVE DONE SOME ONLINE RESEARCH ON MINI COOPER FORUMS AND DISCOVERED... Read more
Incident date: Aug 27, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED; THE FAILURE LASTED ANYWHERE FROM A FEW MINUTES TO 45 MINUTES. THE FAILURE OCCURRED SIX TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE DIFFERENT STEERING PARTS WERE REPLACED (THE CONTACT WAS UNSURE OF WHICH PARTS). THE FAILURE CONTINUED. THE FAILURE MILEA... Read more
Incident date: Nov 5, 2010
I OWN A 2005 MINI COOPER. AS I WAS DRIVING IT, I SUFFERED A COMPLETE LOSS OF POWER STEERING. I HAVE HAD LITTLE TO NO PROBLEM WITH MY MINI BEFORE THIS, BUT COMPLETELY LOST ABILITY TO STEER. LUCKILY I WAS IN AN ALLEY AT THE TIME AND WAS ABLE TO SAFELY PULL OVER. THE CAR HAS BEEN TOWED TO THE BMW DEALERSHIP WHO WAS UNAWARE OF ANY INVESTIGATION INTO MINICOOPER. *TR
Incident date: Sep 5, 2010
ON SEP 5, 2010 AROUND 2:40PM, I PARKED MY 2003 MINI COOPER IN FRONT OF THE LOWE'S STORE IN SAN BRUNO, CA AND WENT INSIDE FOR SHOPPING WITH MY WIFE. AFTER 20 MINUTES LATER WE HEARD A STORE EMPLOYEE CALLED 911 FOR THE SMOKE/FIRE CAME OUT FROM MY CAR. I WENT OUT THE STORE IMMEDIATELY AND SAW THE FIREFIGHTERS WERE ABOUT TO PUT OUT THE SMOKE. THE FIREFIGHTERS OPENED THE HOOD AND HEARD THE NOISE UNDER T... Read more
Fire
Incident date: Oct 22, 2010
I DRIVE A 2005 MINI COOPER S, WITH APPROXIMATELY 49,000 MILES DRIVEN. ON OCTOBER 22, 2010, THE POWER STEERING ON THE CAR COMPLETELY FAILED WHILE DRIVING ON THE HIGHWAY, LEAVING BARELY ENOUGH CONTROL OVER THE CAR TO DRIVE VERY CAUTIOUSLY. THE CAR WAS DIAGNOSED BY TWO MECHANICS, ONE A REPUTABLE NEW ENGLAND CHAIN AND THE OTHER AN EXPERT MINI COOPER FACILITY, AND BOTH DETERMINED THAT THE POWER STEER... Read more
Incident date: Oct 11, 2010
THE POWER STEERING HAS FAILED TWICE, ONCE WHEN I PARKED WHILE RUNNING ERRANDS AND ONCE WHILE DRIVING AT LOW SPEED. ON-LINE, I READ THAT THIS IS A COMMON COMPLAINT FOR MINIS PRODUCED BETWEEN 2001 AND 2007, BUT PRIMARILY THOSE FROM 2004-05 AND THAT IT IS RELATED TO THE HYDRAULIC POWER STEERING PUMP. MY UNDERSTANDING IS THAT THE LACK OF HEAT SHIELDING OF THE PUMP ELECTRONICS PERMITS FLAKING OF CARB... Read more
Incident date: Mar 1, 2010
TL*THE CONTACT OWNS A 2006 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE POWER STEERING COMPLETELY FAILED AND THE VEHICLE WAS DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT OF THE PRICING AND IT WAS TOO COSTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6... Read more
Incident date: Nov 1, 2010
2005 MINI COOPER S, 50,000 MILES ON THE ODOMETER, LOSES POWER STEERING WHICH CAUSES SIGNIFICANT PROBLEMS AT SLOW SPEEDS. THE CAR WILL STILL STEER AT FASTER SPEEDS, BUT WITH VERY HEAVY, UNPREDICTABLE RESPONSE. THE PROBLEM BEGAN WITH AN INCREASED DRONING NOISE WHEN THE STEERING WHEEL WAS IN THE NEUTRAL POSITION WHICH WOULD DIMINISH WHEN THE STEERING WHEEL WAS TURNED. THE PROBLEM WAS INTERMITTENT... Read more
Incident date: Jun 18, 2010
I HAVE A 2004 MINI COOPER S BUILT IN LATE SEPTEMBER OR EARLY OCTOBER 2003. AT APPROXIMATELY 54,000 MILES IN SPRING OF 2010, I LEFT TO GO ON A TRIP ACROSS TOWN. AFTER ABOUT 2 MILES OF THE UP TO THEN NORMAL DRIVE, THE POWER STEERING SUDDENLY AND WITHOUT WARNING STOPPED WORKING IN THE MIDDLE OF A CURVE. FORTUNATELY I WAS ABLE TO RETAIN CONTROL OF THE CAR AND MAKE IT TO MY DESTINATION A COUPLE MOR... Read more
Incident date: Oct 16, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING INTERMITTENTLY MALFUNCTIONED CAUSING A LOSS OF POWER STEERING ASSIST CAPABILITIES. ON ONE OCCASION, THE CONTACT STATED THAT THE POWER STEERING COOLING FAN REMAINED ON AFTER THE VEHICLE WAS SHUT OFF AND DRAINED THE BATTERY. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE ... Read more
Incident date: Oct 1, 2010
THE PASSENGER AIRBAG OFF LIGHT COMES ON WITH A PASSENGER IN THE CAR. THE LIGHT COMES ON AND REMAINS ON AT RANDOM INTERVALS. I BROUGHT THE CAR TO THE ONLY MINI DEALER IN COLORADO AND THEY TOLD ME THAT THEY COULDN'T DUPLICATE THE FAULT AND THAT THERE WASN'T A FAULT CODE IN THE COMPUTER. I ASKED TO SPEAK TO THE SERVICE MANAGER AND HE TOLD ME THAT THIS WAS NORMAL AND THAT MY 130 LB. WIFE DIDN'T WEIGH ... Read more
Incident date: Oct 1, 2010
THE PASSENGER AIRBAG OFF LIGHT COMES ON WITH A PASSENGER IN THE CAR. THE LIGHT COMES ON AND REMAINS ON AT RANDOM INTERVALS. I BROUGHT THE CAR TO THE ONLY MINI DEALER IN COLORADO AND THEY TOLD ME THAT THEY COULDN'T DUPLICATE THE FAULT AND THAT THERE WASN'T A FAULT CODE IN THE COMPUTER. I ASKED TO SPEAK TO THE SERVICE MANAGER AND HE TOLD ME THAT THIS WAS NORMAL AND THAT MY 130 LB. WIFE DIDN'T WEIGH ... Read more
Incident date: Oct 1, 2010
THE PASSENGER AIRBAG OFF LIGHT COMES ON WITH A PASSENGER IN THE CAR. THE LIGHT COMES ON AND REMAINS ON AT RANDOM INTERVALS. I BROUGHT THE CAR TO THE ONLY MINI DEALER IN COLORADO AND THEY TOLD ME THAT THEY COULDN'T DUPLICATE THE FAULT AND THAT THERE WASN'T A FAULT CODE IN THE COMPUTER. I ASKED TO SPEAK TO THE SERVICE MANAGER AND HE TOLD ME THAT THIS WAS NORMAL AND THAT MY 130 LB. WIFE DIDN'T WEIGH ... Read more
Incident date: Oct 16, 2010
TL*THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING 30 MPH, THE CLUTCH BEGAN TO SLIP. THE CONTACT STATED THAT THERE WAS NO POWER MOVING TO THE REAR WHEELS. BECAUSE OF THE FAILURE, THE VEHICLE WOULD NOT ACCELERATE PAST 10 MPH. THE VEHICLE STALLED AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CLUTCH WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000 AND THE CUR... Read more
Incident date: Jul 10, 2005
TL*THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WITH DIFFICULTY. THE ENGINE WAS TURNED OFF AND RESTARTED. THE POWER STEERING BECAME FUNCTIONAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. ... Read more
Incident date: Sep 20, 2010
I OWN A 2005 MINI COOPER S 2 DOOR HARD TOP WITH CURRENTLY 90,000 MILES. JUST RECENTLY A SEMI LOUD WHIRRING SOUND STARTED FROM UNDERNEATH THE HOOD AS SOON AS THE ENGINE IS STARTED. IMMEDIATELY I CAN NOTICE THAT THE PITCH OF THE NOISE SUBTLY CHANGES WHEN YOU GO TO TURN THE STEERING WHEEL IN EITHER DIRECTION. I HAD A CERTIFIED MECHANIC LOOK AT THE CAR AND HE CONFIRMED TO ME THAT THE POWER STEERING PU... Read more
Incident date: Feb 27, 2008
1 NORMAL DRIVING ALL THE SUDDEN STEERING WHEEL GOT HARD TO MOVE , THEN IT LOOSENED UP AND THEN CAUSED OVERSTEER 2 POWER STEERING PUMP FAILURE PUT CAR INTO DITCH DAMAGED 2 TIRES/RIMS 3 REPLACED THE FAN UNIT ONCE THEN THE ENTIRE PUMP THE SECOND TIME IT IS CURRENTLY OUT FOR THE THIRD TIME. *TR
Crash
Incident date: Oct 24, 2010
1. POWER STEERING STARTED FAILING 2. OCCURS RANDOMLY THROUGHOUT MY DRIVING ~ DAILY 3. REPAIR/REPLACE POWER STEERING PUMP. *TR
Incident date: Mar 27, 2010
POWER STEERING PUMP STOPPED WORKING. *TR
Incident date: Oct 10, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING 5 MPH, THE CONTACT STATED THAT THE STEERING FAILED WHEN HE TRIED TO MAKE A RIGHT TURN. THE CONTACT WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL AND PULLED OVER. THE CONTACT TURNED OFF AND RESTARTED IT; THE STEERING SEEMED TO RESET ITSELF. THE FAILURE SEEMED TO OCCUR WHEN THE ENGINE WAS HOT. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO... Read more
Incident date: Aug 30, 2010
2003 MINI COOPER S - POWER STEERING HAS REPEATEDLY FAILED AT HIGH AND LOW SPEED DRIVING. WIFE RAN ONTO SIDEWALK ONCE WHEN CONTROL WAS LOST. SMELLS LIKE SOMETHING IS BURNING WHEN DRIVING. STEERING FAILS. WHEN CAR COOLS CONTROL COMES BACK, BUT FAILS AGAIN AFTER LESS THAN A MILE. CALLED 3 DEALERSHIPS WHO ALL KNEW & HAD REPAIRED CARS WITH THE SAME ISSUES. ESTIMATED $1500-2000 OUT OF MY POCKET TO... Read more
Incident date: Sep 16, 2010
POWER STEERING PUMP FAILED WHILE DRIVING. *TR
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT WAS DRIVING 55 MPH WHEN THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME INCREASINGLY TIGHT WHEN THE FAILURE OCCURRED. THE CONTACT REPLACED THE POWER STEERING PUMP HIMSELF. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 113,000.
Incident date: Nov 10, 2009
TL* THE CONTACT OWNS A 2004 MINI COOPER. HE CONTACT NOTICED AN UNKNOWN FLUID LEAK ON THE GROUND UNDER THE VEHICLE WHILE PARKED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC REPLACED THE POWER STEERING PUMP, STEERING HOSE, PRESSURE HOSE, RETURN HOSE, AND THE SUCTION HOSE. THE MANUFACTURER WAS N... Read more
Incident date: Nov 10, 2009
TL* THE CONTACT OWNS A 2004 MINI COOPER. HE CONTACT NOTICED AN UNKNOWN FLUID LEAK ON THE GROUND UNDER THE VEHICLE WHILE PARKED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC REPLACED THE POWER STEERING PUMP, STEERING HOSE, PRESSURE HOSE, RETURN HOSE, AND THE SUCTION HOSE. THE MANUFACTURER WAS N... Read more
Incident date: Sep 27, 2010
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT NOTICED AN OIL LEAK ON THE GROUND UNDER THE VEHICLE WHILE PARKED IN A RESIDENTIAL DRIVEWAY. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC REPLACED THE POWER STEERING PUMP, STEERING HOSE, PRESSURE HOSE, RETURN HOSE, AND THE SUCTION HOSE. THE M... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Oct 27, 2010
Incident date: Nov 30, 2009
I HAVE A 2005 MINI COOPER CONVERTIBLE - R52. THE POWER STEERING DOES NOT WORK WELL. IT STARTED BEING PROBLEMATIC ABOUT A YEAR AGO RIGHT AFTER I PURCHASED THE CAR. WHILE DRIVING THE POWERSTEERING GOES VERY STIFF. IT IS DIFFICULT TO TURN AND SOMETIMES WHEN TURNING OFF A HIGHWAY WHILE THE POWER STEERING IS NOT WORKING, IT COMES BACK ON, AND I END UP OVERSTEERING OFF THE ROAD AND THEN BACK ON TO T... Read more
Incident date: Aug 13, 2009
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT WAS DRIVING 65 MPH AND ATTEMPTING A TURN WHEN THE STEERING WHEEL BECAME ABNORMALLY STIFF MAKING CAUSING LIMITED CONTROL OF THE STEERING WHEEL. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. AFTER RESTARTING, THE STEERING RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING YET NO FAILURE CODES WE... Read more
MINI
COOPER S CLUBMAN
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 26, 2010
Incident date: Sep 10, 2010
MY 2009 MINI COOPER CLUBMAN S WILL NOT ACCELERATE WHEN I STEP ON THE GAS PEDAL IF I AM COASTING. THERE IS AN INITIAL DELAY, THEN THE ENGINE SPEEDS UP BUT THE TRANSMISSION WILL NOT ENGAGE. SEVERAL TIMES I HAVE ALMOST BEEN IN AN ACCIDENT WHEN TRYING TO CHANGE LANES OR MAKING A LEFT TURN. THE DEALER SAYS THE CAR OPERATES AS DESIGNED... *TR
Incident date: Oct 7, 2010
POWER STEERING FAILED WHILE DRIVING NORMALLY ON THE FREEWAY AND IT BECAME VERY DIFFICULT TO CONTROL THE CAR. POWER STEERING RETURNED AFTER LETTING THE CAR SIT IN A PARKING LOT, BUT FAILED AGAIN WHILE DRIVING HOME. WE HAVE NOT DRIVEN THE CAR SINCE. THE CAR IS OUT OF WARRANTY AND WE HAVE TALKED TO MINI, BUT THEY HAVE NOT OFFERED TO HELP REPAIR THE CAR. WE WERE TOLD THAT IT WILL COST AROUND $1500 TO ... Read more
Incident date: Oct 25, 2010
MINI COOPER 2005: AT 60,000 PASSENGER SIDE AIR BAG SENSOR MALFUNCTIONED. LIGHT STAYS ON NO MATTER IF SOMEONE IS IN THE SEAT OR NOT. MINI SERVICE SAYS IT WILL COST $1,000 PLUS TO REPAIR SENSOR, AND THAT THE BAG WILL NOT DEPLOY IF SENSOR IS MALFUNCTIONING. *TR
Incident date: Oct 25, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE TRAVELING 40 MPH AND TURNING RIGHT, THE POWER STEERING SUDDENLY STOPPED FUNCTIONING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 117,000.
Incident date: Oct 24, 2010
MY WIFE'S 2004 MINI COOPER (NON-S) HAS BEEN HAVING POWER STEERING FAILURES FOR THE PAST MONTH. I EXPERIENCED IT FOR THE FIRST TIME TODAY DRIVING DOWN A BUSY DALLAS HIGHWAY. WHILE TRYING TO STEER TO THE SIDE OF THE ROAD I IMMEDIATELY THOUGHT AS I WAS YANKING ON THE WHEEL, "WHAT IF THE POWER STEERING KICKS BACK IN ALL OF THE SUDDEN, WE WOULD END UP IN AN ACCIDENT." THANKFULLY, THAT DID NOT HAPPEN... Read more
Incident date: Oct 22, 2010
2010 MINICOOPER. CONSUMER WRITES REGARDING A STRESS CRACK THAT DEVELOPED ON THE WINDSHIELD UNRELATED TO ANY IMPACT *TGW THE CONSUMER STATED THE CRACK WAS A STRAIGHT LINE, NOT CONSISTENT WITH AN IMPACT WHICH LEAVES A SPIDER LIKE CRACK. *JB
Incident date: May 10, 2010
COLD / WARM START KNOCKING NOISE NOTHING DONE BY GLOBAL IMPORTS. *TR
Incident date: Oct 21, 2010
PARKING BRAKE ON 2010 MINI COOPER S DID NOT HOLD ON SLIGHT INCLINE. CAR ROLLED INTO ANOTHER VEHICLE AND CAUSED EXTENSIVE DAMAGE. WITNESSES CONFIRM THAT THE PARKING BRAKE WAS FULLY ENGAGED AT THE TIME OF ACCIDENT. *TR
Crash
Incident date: Oct 21, 2010
I HAVE LOST THE POWER STEERING ON MY 2005 MINI COOPER ABOUT SIX TIMES. THIS HAS BECOME A BIG, FRUSTRATING, AND POTENTIALLY DANGEROUS PROBLEM. *TR