Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Dec 21, 2010
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN PULLING OUT OF HIS DRIVEWAY AND ATTEMPTING TO MAKE A TURN, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT HE NEEDED TO REPLACE THE STEERING PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,400. UPDATED 09/07/11 *BF
Incident date: May 26, 2010
POWER STEERING WILL GO OUT WITHOUT NOTICE AT ALL SPEEDS. IT WILL RESET IF THE CAR IS TURNED OFF AND RESTARTED, HOWEVER THE INTERVAL TO THE NEXT POWER OUTAGE IS UNPREDICTABLE. IT OCCURRED THE FIRST TIME, AND THEN DIDN'T REOCCUR FOR A COUPLE OF MONTHS. THEN WHEN THE PROBLEM RETURNED IT DID THIS FOR APPROXIMATELY TWO WEEKS, THEN DIDN'T HAPPEN AGAIN FOR ANOTHER MONTH. IT HAS NO BEEN A FAIRLY COMMO... Read more
Incident date: Jul 10, 2010
POWER STEERING FAN ABOUT TO FAIL, WAS ADVISED TO REPLACE TO PREVENT POWER STEERING PUMP FAILURE. INDEPENDENT MECHANIC MADE THE ASSESSMENT AND ADVISED THE REPAIR. THIS IS KNOWN ISSUE IN 2004-2006+ MINIS AND AM REPORTING TO MAKE SURE THERE ARE ENOUGH DATA POINTS AND CONSUMER REPORTS OF THE INCIDENCE. *TR
Incident date: Jul 1, 2008
2004 MINI COOPER S - POWER STEERING FAN/PUMP FAILURE VIN# [XXX] MY POWER STEERING STOP WORKING COMPLETELY. THIS POWER STEERING WOULD GO "ON" AND "OFF: INTERMITTENTLY OVER THE PAST YEAR A HALF (4-7 TIMES A WEEK OVER THE LAST 8-10MONTHS). I'D PARK THE CAR WHEN I WENT TO LEAVE, NO POWER STEERING. THIS HAS GOTTEN PROGRESSIVELY WORSE AND NOW THE POWER STEERING HAS STOPPED WORKING WHIL... Read more
Incident date: Dec 24, 2010
THE POWER STEERING SUDDENLY WENT OUT ON MY 2005 MINI COOPER S AS I WAS ABOUT TO TURN RIGHT ONTO A HIGHWAY ON RAMP. I FELT THE LACK OF POWER AND CONTINUED STRAIGHT SO I COULD PULL INTO A SERVICE STATION UP AHEAD. THE POWER STEERING WAS INTERMITTENT FOR A BIT THEN TOTALLY OUT, LEAVING ME WITH A 45 MINUTE DRIVE DOWN THE MOUNTAINS TO HOME WITHOUT POWER STEERING. I HAVE HAD MULTIPLE INCIDENTS OF THE... Read more
Incident date: Dec 1, 2010
2005 MINI COOPER S. INTERMITTENT FAILURE OF POWER STEERING UNDER VARIED DRIVING CONDITIONS. ALTHOUGH NHTSA HAS OPENED INVESTIGATION, BMW HAS NOT ISSUED A RECALL YET. LOCAL MINI SERVICE DEPARTMENT WILL CHANGE THE ELECTRIC STEERING MOTOR AT ABOUT $1000, BUT IS UNAWARE OF THE REASON FOR THE FAILURES. *TR
Incident date: Nov 1, 2010
POWER STEERING INTERMITTENTLY LOSES POWER MAKING IT DIFFICULT TO CONTROL THE CAR. THE POWER STEERING PUMP WAS REPLACED DUE TO AN INTERNAL FAILURE. INVOICE RECEIVED. UPDATED 08/11/11.*JB UPDATED 08/15/11 *BF UPDATED 08/24/11
Incident date: Dec 10, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND TRYING TO MAKE A TURN, THE POWER STEERING FAILED MAKING IT VERY DIFFICULT TO MANEUVER THE VEHICLE. THE FAILURE WAS INTERMITTENT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Incident date: Dec 3, 2010
THE POWER STEERING ON MY 2004 MINI COOPER INTERMITTENTLY FAILS. TO DATE, 5 FAILURES HAVE HAPPENED LASTING FROM 10 TO 30 MINUTES IN DURATION. LAST FAILURE WAS DECEMBER 3, 2010. *TR
Incident date: Oct 1, 2009
THE POWER STEERING FAILED DURING A LEFT TURN, ALMOST CAUSING ME TO HEAD STRAIGHT INTO OPPOSING TRAFFIC WAITING AT THE LEFT TURN SIGNAL OPPOSITE ME. I MANAGED TO PULL THE WHEEL HARD ENOUGH TO GET IT TO THE CURB. I RESTARTED THE CAR AND IT WAS FINE. THIS HAPPENED AGAIN MONTHS LATER ON A CANYON ROAD AND FINALLY ON A 2 HOUR ROAD TRIP WHERE I WAS FREEWAY DRIVING APPROXIMATELY 70 MPH WHEN I FELT THE WHE... Read more
Incident date: Oct 1, 2009
THE POWER STEERING FAILED DURING A LEFT TURN, ALMOST CAUSING ME TO HEAD STRAIGHT INTO OPPOSING TRAFFIC WAITING AT THE LEFT TURN SIGNAL OPPOSITE ME. I MANAGED TO PULL THE WHEEL HARD ENOUGH TO GET IT TO THE CURB. I RESTARTED THE CAR AND IT WAS FINE. THIS HAPPENED AGAIN MONTHS LATER ON A CANYON ROAD AND FINALLY ON A 2 HOUR ROAD TRIP WHERE I WAS FREEWAY DRIVING APPROXIMATELY 70 MPH WHEN I FELT THE WHE... Read more
Incident date: Nov 15, 2010
2005 MINI COOPER S POWER STEERING PUMP FAILURE. THIS IS THE SECOND TIME WITHIN A TWO YEAR PERIOD THAT I HAD TO REPLACE THE PUMP. THE RESULT IS A SUDDEN LOSS OF STEERING CONTROL AND DEGRADATION OF THE BATTERY. *TR
Incident date: Dec 12, 2010
2005 MINI COOPER S INTERMITTENTLY LOSES POWER STEERING, THIS HAPPENS WITHOUT WARNING AND RENDERS THE VEHICLE NEARLY IMPOSSIBLE TO STEER. THE FIRST TIME IT HAPPENED WAS ON AN ELEVATED EXIT RAMP AND ALMOST CAUSED ME TO STRIKE THE SAFETY WALL. AFTER A DRASTIC SLOW DOWN I WAS ABLE TO STRONG ARM THE VEHICLE BACK ON COURSE. THIS HAS HAPPENED SEVERAL TIMES SINCE - MOST DANGEROUS WHEN IT CUTS OUT AND T... Read more
Incident date: Dec 13, 2010
COLD START PROBLEM, NO POWER, LOTS OF NOISE. TIMING CHAIN ON R56 MINI COOPER. THERE IS A SERVICE BULLETIN BUT THERE SHOULD BE A RECALL. IT SOUNDED LIKE THE MOTOR WAS GOING TO BLOW UP! *LN
Incident date: Dec 13, 2010
COLD START PROBLEM, NO POWER, LOTS OF NOISE. TIMING CHAIN ON R56 MINI COOPER. THERE IS A SERVICE BULLETIN BUT THERE SHOULD BE A RECALL. IT SOUNDED LIKE THE MOTOR WAS GOING TO BLOW UP! *LN
Incident date: Dec 23, 2010
DROVE CAR TO WORK - SOMEONE CAME IN A FEW MINUTES AFTER I ARRIVED AT WORK AND TOLD ME MY CAR WAS SMOKING. WENT OUT AND LOOKED BUT SMOKE HAD STOPPED BY TIME GOT BONNET OPEN. CAME FROM FRONT PASSENGER SIDE. WHEN STARTED CAR TO LEAVE WORK - HAD WARNING LIGHT AND POWER STEERING WOULD NOT WORK. MINI MANUAL SAID TO STOP IMMEDIATELY. HAD CAR TOWED TO LOCAL GERMAN REPAIR SHOP AND THE SAID POWER STEE... Read more
Fire
Incident date: Dec 22, 2010
WHILE DRIVING MY 2005 MINI COOPER (APPROX 48,000 MILES) OUR POWER STEERING INTERMITTENTLY SEEMED TO CUT OUT MAKING THE STEERING EXTREMELY HEAVY AND UNRESPONSIVE. WHILE ON THE HIGHWAY IT MADE DRIVING DIFFICULT, BUT NOT IMPOSSIBLE. HOWEVER, ON ARRIVING IN TOWN WE WERE UNABLE TO MAKE A TURN WITHOUT ENDING UP IN THE LANE OF ON-COMING TRAFFIC! LUCKILY THERE WAS LITTLE TRAFFIC AROUND WHEN WE ARRIVED AT ... Read more
MINI
COOPER S CLUBMAN
(2009) - ENGINE AND ENGINE COOLING:ENGINE
Dec 21, 2010
Incident date: Dec 19, 2010
TENSIONER FAILURE 44,406 MILES. CAUSING ENGINE DAMAGE. ALMOST IN ACCIDENT BECAUSE OF FAILURE. FROM DEALER LEARNED THAT AND OTHER MINI COOPER S HAD THE SAME FAILURE. MINI KNOWS OF THE TENSIONER PROBLEM AND HAS NOT FIXED IT. *TR
Incident date: Dec 20, 2010
TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE POWER STEERING PUMP FAILED, MAKING IT EXTREMELY DIFFICULT TO MANEUVER THE STEERING WHEEL. THE DEALER WAS CONTACTED WHO WAS UNAWARE OF THE PROBLEM. THE CONTACT DID NOT INFORM THE MANUFACTURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 58,900. THE VIN WAS UNAVAILAB... Read more
Incident date: Nov 23, 2010
FOUND NEED MORE TURNING OF STEERING WHEEL AT TRAFFIC LIGHT INTO THE CROSS STREET, THEN PARKED THE CAR, TURNED OFF ENGINE BUT STILL FOUND SOMETHING RUNNING IN ENGINE BAY. THOUGHT IT WAS THE FAN TO COOL THE ENGINE OFF, SO DIDN'T PAY ATTENTION. AT LUNCH, COME BACK TO PICK UP THE CAR, AND FOUND ITS BATTERY WAS DRAINED ALMOST TOTALLY. JUMPED THE CAR WITHOUT ISSUE AND DROVE BACK HOME WITHOUT ISSUE. ... Read more
Incident date: Nov 29, 2010
POWER STEERING FAILED IN THE MIDDLE OF A CURVE IN THE ROAD, RESULTING IN A LOSS OF CONTROL AND NEARLY CAUSING THE CAR TO GO INTO A DITCH. #20 THE CAR IS NEARLY IMPOSSIBLE TO STEER WITHOUT THE POWER-ASSISTED STEERING. #20 MINI USA DENIES ANY KNOWLEDGE OF THIS PROBLEM, YET THERE ARE IN EXCESS OF 1,600 REPORTS ON ONE INTERNET FORUM ALONE. #20 THE BRITISH GOVERNMENT HAS OFFICIALLY ACKNOWLEDGED THIS IS... Read more
Incident date: Jan 15, 2010
STARTED TO HAVE INTERMITTENT POWER STEERING FAILURE IN JANUARY 2010, THEN IT FINALLY STOPPED WORKING IN JULY 2010, HAVEN'T HAD POWER STEERING SINCE. *TR
Incident date: Dec 18, 2010
TL*THE CONTACT OWNS A 2004 MINI COPPER. WHILE TRAVELING 25 MPH THE POWER STEERING FAILED WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE FAILURE ONLY LASTED FOR A SHORT TIME AND BEGAN TO FUNCTION NORMALLY. THE FAILURE AND CURRENT MILEAGES WERE 44600.
Incident date: Nov 1, 2010
I HAVE A 2005 MINI COOPER. THE AIRBAG SENSOR IN THE PASSENGER SEAT FAILED AROUND 50,000 MILES. I WAS TOLD THAT THE PASSENGER SEAT HAD TO BE REPLACED AT A COST OF $1400.00. THIS IS A KNOW ISSUE WITH THIS YEAR OF MINI COOPER S. DEALSHIPS NEED TO BE AWARE OF THIS PROBLEM AND MINI/BMW NEEDS TO HAVE A RECALL. *TR
Incident date: Nov 1, 2010
I HAVE A 2005 MINI COOPER. THE AIRBAG SENSOR IN THE PASSENGER SEAT FAILED AROUND 50,000 MILES. I WAS TOLD THAT THE PASSENGER SEAT HAD TO BE REPLACED AT A COST OF $1400.00. THIS IS A KNOW ISSUE WITH THIS YEAR OF MINI COOPER S. DEALSHIPS NEED TO BE AWARE OF THIS PROBLEM AND MINI/BMW NEEDS TO HAVE A RECALL. *TR
MINI
COOPER CONVERTIBLE
(2006) - AIR BAGS:FRONTAL
Dec 17, 2010
Incident date: Jun 1, 2010
2006 MINI COOPER, FAULTY WIRING ON PASSENGER SEAT MATE SENSOR, THE WIRING HARNESS THAT COMES OUT OF THE FLOOR AND CONNECTS TO THE SENSOR MATE IN THE SEAT IS TO SHORT AND BECOMES DAMAGED WHEN YOU SLIDE THE SEAT BACK. THIS CAUSES AN ERROR IN THE AIR BAG SYSTEM MAKING IT THINKS THERE IS A SMALL CHILD OR NO ONE IN THE SEAT AND TURN THE PASSENGER AIR BAG OFF. THIS IS A PROBLEM WHEN THERE IS AN ADULT I... Read more
Incident date: Dec 13, 2010
2008 MINI COOPER S. NO ENGINE MODIFICATION. LOUD KNOCKING NOISE ON START UP AND CONTINUES FOR ABOUT 5 MINS OF DRIVING AND THEN GOES AWAY. MILE IS UNDER 8900 MILES. *TR
Incident date: Dec 15, 2010
HI THERE IS A PROBLEM WITH MY MINI COOPER LOSING POWER STEERING , I HAVE LOST THE POWER STEERING FEW TIMES THIS WEEK AND WHEN I TOOK IT TO THE BMW NEAR MY AREA THEY TOLD ME ITS A KNOWN PROBLEM WITH MINI CARS FROM 2001 TO 2005 AS THE PSP ( POWER STEERING PUMP ) ON THE MODELS HAVE A FAULT AND YOU MAY LOSE THE STEERING POWER AT ANY TIME . I ALMOST HAD 2 ACCIDENTS BECAUSE OF THIS WEEK AND THEY ARE ... Read more
Incident date: Dec 12, 2010
2005 MINI COOPER SUDDEN LOSS OF POWER STEERING. DUE TO DEFECT IN DESIGN POWER STEERING COOLING FAN FAILS, CAUSING PUMP TO OVERHEAT AND RELAY GETS FRIED. MINI REFUSES TO ACKNOWLEDGE PROBLEM, AND FIX. COST FOR REPLACEMENT OF PUMP, FAN, LABOR IS $1300-$1400. VEHICLE HAS 59000 MILES. CURIOUSLY THEY HAVE REDESIGNED FAN WITH COVER TO PROTECT IT AND PUMP HAS ALSO BEEN REDESIGNED. WHY HASN'T THERE BEEN A ... Read more
Incident date: Dec 12, 2010
2005 MINI COOPER SUDDEN LOSS OF POWER STEERING. DUE TO DEFECT IN DESIGN POWER STEERING COOLING FAN FAILS, CAUSING PUMP TO OVERHEAT AND RELAY GETS FRIED. MINI REFUSES TO ACKNOWLEDGE PROBLEM, AND FIX. COST FOR REPLACEMENT OF PUMP, FAN, LABOR IS $1300-$1400. VEHICLE HAS 59000 MILES. CURIOUSLY THEY HAVE REDESIGNED FAN WITH COVER TO PROTECT IT AND PUMP HAS ALSO BEEN REDESIGNED. WHY HASN'T THERE BEEN A ... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Dec 16, 2010
Incident date: Dec 3, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT HEARD A HIGH PITCHED SQUEAKING NOISE WHILE MAKING LEFT AND RIGHT TURNS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS TOLD THAT THE POWER STEERING PUMP WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 72,000. THE VIN WAS UNAVAILABLE.
Incident date: Dec 15, 2010
FOR THE SECOND TIME IN TWO MONTHS, I LOST POWER STEERING IN MY 2005 MINI COOPER. THE SECOND TIME HAPPENED AS I WAS DRIVING ON INTERSTATE-84,OUTSIDE HARTFORD, IN CONNECTICUT. VERY SCARY AND DANGEROUS! MY MECHANIC SAYS I HAVE A LEAK IN MY POWER STEERING ELECTRIC PUMP, AND IT NEEDS TO BE REPLACED FOR ALMOST $600 FOR A PUMP. HE SAYS THE MINI COOPERS HE'S WORKED ON ALL HAVE NEEDED THIS REPAIR. H... Read more
Incident date: Sep 1, 2010
THE STEERING IS SO HARD AND IT IS DIFFICULT TO MOVE WHILE DRIVING, I HAD THIS PROBLEM FOR LAST FEW MONTH BUT EVERY TIME WHEN I TURN OFF/ON, THE PROBLEM GOES AWAY FOR A DAY OR TWO. SINCE LAST WEEK, IT BECOME PERMANENT. I SURF ON INTERNET AND CALL MINI CUSTOMER SERVICES, THEY TOLD ME THAT THIS ISSUE IS UNDER INVESTIGATION AND IF I FIXED THE PROBLEM AND IF THERE WILL BE A RECALL, THEY WILL COVER ONLY... Read more
Incident date: Jun 19, 2008
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE AIR BAG LIGHT WAS RESET. THE FAILURE RECURRED WITHIN 28 MILES OF DRIVING. THE CONTACT WAS INFORMED THA... Read more
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE VEHICLE WAS PARKED AND SHUT OFF FOR APPROXIMATELY 30 MINUTES WHEN THE CONTACT WAS ADVISED THAT THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT FIRE WAS COMING FROM UNDER THE HOOD. THE FIRE EXTINGUISHED INDEPENDENTLY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE CONTACT WAS INFORMED THAT THE POWER STEERING REMAINED ON WHILE THE VEHI... Read more
Fire
Incident date: Dec 13, 2010
MY 2004 MINI COOPER S SUDDENLY AND WITHOUT WARNING LOST ITS POWER STEERING. I HAD TO HAVE IT TOWED TO THE MECHANIC WHO SAID THE WHOLE STEERING WAS SHOT. THAT IS WHEN I FOUND OUT THAT MINI HAS HAD A LOT OF THESE FAILURES. IF I HAD BEEN ON A CURVE AND AT ANY FASTER SPEED I MAY HAVE BEEN SERIOUSLY HURT, AND NOW BMW WON'T EVEN FIX THE CAR! THIS IS NOT RIGHT ESPECIALLY WHEN THEY HAVE KNOWN THERE IS PRO... Read more
Incident date: Oct 15, 2010
SEAT WARMER FAILED TO SHUT OFF AD BURNT A HOLE IN THE SEAT AND IN MY JACKET. MAY HAVE STARTED A FIRE IF I HAD NOT SHUT IT OFF. THIS CAR HAD BEEN IN FLA FOR MOST OF ITS YEARS AND ALSO HAD LOW MILEAGE - CLEARLY A DEFECTIVE PART. *TR
Incident date: Oct 1, 2010
THE PASSENGER SEAT AIRBAG WEIGHT SENSOR HAS GONE BAD AND AS A RESULT, HAS RENDERED THE ENTIRE AIRBAG SYSTEM INOPERABLE. THE VEHICLE IS OUT OF WARRANTY BY 4K MILES AND THE LOCAL DEALER AND MINI USA HAVE BECOME NON-RESPONSIVE ABOUT FIXING AN OBVIOUS DESIGN DEFECT. THE REPLACEMENT PART PLUS LABOR AND FACTORY RESETTING WERE QUOTED AT $1900. SEARCHING OTHER ONLINE POSTINGS REVEALS THAT THIS IS A KNO... Read more
Incident date: Dec 12, 2010
POWER STEERING PUMP FAILED, CAUSING HARD TO CONTROL CONDITIONS IN VEHICLE. *TR
Incident date: Oct 1, 2010
MY CAR HAS HAD INTERMITTENT POWER FAILURE SINCE 2008, USUALLY LASTING A FEW DAYS. MORE RECENTLY MY POWER STEERING HAS BEEN OUT FOR THE PAST 2 MONTHS. TODAY IT STARTED WORKING ON MY WAY HOME FROM WORK BUT THE POWER STEERING FAN REMAINS ON AFTER I TURN THE CAR OFF. I HAD TO DISCONNECT THE BATTERY IN ORDER TO KEEP THE FAN OFF. CONSEQUENCES HAVE RESULTED IN NEAR ACCIDENTS ON THE HIGHWAY AND ROAD WHEN ... Read more
Incident date: Oct 1, 2010
MY CAR HAS HAD INTERMITTENT POWER FAILURE SINCE 2008, USUALLY LASTING A FEW DAYS. MORE RECENTLY MY POWER STEERING HAS BEEN OUT FOR THE PAST 2 MONTHS. TODAY IT STARTED WORKING ON MY WAY HOME FROM WORK BUT THE POWER STEERING FAN REMAINS ON AFTER I TURN THE CAR OFF. I HAD TO DISCONNECT THE BATTERY IN ORDER TO KEEP THE FAN OFF. CONSEQUENCES HAVE RESULTED IN NEAR ACCIDENTS ON THE HIGHWAY AND ROAD WHEN ... Read more
Incident date: Nov 1, 2010
2005 MINI COOPER 2 DOOR STANDARD VEHICLE HAS A POWER STEERING FAILURE. IT STARTED 2 MONTHS AGO WITH AN INTERMITTENT LOSS OF THE POWER STEERING AT ANY GIVEN TIME OF THE VEHICLE IN USE. 60% OF THE TIME THE POWER STEERING GOES OUT. IT IS VERY DIFFICULT TO STEER OR TURN CORNERS. IT HAPPENS WITHOUT WARNING AND IS VERY SCARY AS THE DRIVE HANDLING IS IMMEDIATELY CHANGED AND THE MANEUVERING TO THE END O... Read more
Incident date: Dec 1, 2010
I PURCHASED A 2003 MINI COOPER S USED IN NOVEMBER 2007. IT HAD 30,000 MILES. SHORTLY AFTER PURCHASE THE POWER STEERING PUMP WENT OUT. THE DEALERSHIP REPLACED IT PROMPTLY, DEC. 2007. I AM NOW EXPERIENCING INTERMITTENT POWER STEERING FAILURE AGAIN, AT 79,000 MILES, 49,000 MILES ON A NEW PUMP. IT COMES AND GOES WHILE DRIVING. VERY DANGEROUS WHILE TAKING CURVES. *TR
Incident date: Feb 17, 2010
THE POWER STEERING ASSIST FAILED DURING CORNERING. REQUIRED ME TO APPLY EXTRA FORCE TO THE STEERING WHEEL AT WHICH POINT THE POWER STEERING ASSIST RE-ENGAGED CAUSING THE CAR TO OVER STEER. I NEEDED TO MAKE A QUICK CORRECTION IN ORDER TO AVOID CROSSING OVER THE CENTERLINE AND HITTING AN ON COMING VEHICLE. THE POWER STEERING ASSIST HAS BEEN ON AND OFF FOR THE FIRST COUPLE OF MONTHS SINCE THAT TIM... Read more
Incident date: Dec 9, 2010
LOSS OF POWER STEERING 2002 MINI COOPER S. *TR
Incident date: Nov 9, 2010
POWER STEERING PUMP. COMPLETE FAILURE WHILE OPERATING VEHICLE. *TR
Incident date: Dec 5, 2010
TL*THE CONTACT OWNS A 2005 BMW MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING; IT WAS VERY DIFFICULT TO KEEP THE VEHICLE UNDER CONTROL. THE DEALER REPLACED THE POWER STEERING PUMP, AND COOLING FAN. THE COOLING FAN WAS PREVIOUSLY REPLACED UNDER THE WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 113,306.
Incident date: Jul 10, 2010
2007 MINI COOPER HAD LOUD SOUND COMING FROM ENGINE COMPARTMENT, SOUNDED LIKE A DIESEL ENGINE WHEN COLD, DEALER REPLACED TIMING CHAIN TENSIONER AT 32K MILES, VEHICLE HAS BEEN BACK TO DEALER SEVEN TIMES, ONLY TWICE FOR SCHEDULED SERVICE, NOW VEHICLE IS STARTING TO MAKE SAME NOISE AGAIN. VEHICLE WAS SERVICED @36K MILES, NOW WITH 42K MILES, ENGINE OIL IS DOWN 2 QUARTS AND DEALER SAYS ITS MY FAULT. *T... Read more
Incident date: Jan 5, 2010
TL*THE CONTACT OWNS A 2005 BMW MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE STEERING COLUMN MALFUNCTIONED CAUSING THE WIRING HARNESS AND ENGINE HARNESS TO IGNITE. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT THERE WAS A SHORT IN THE STEERING PUMP WHICH CAUSED THE FIRE. . THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,209. THE VI... Read more
Fire
Incident date: Nov 22, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS TRAVELING 35 MPH WHEN THE STEERING BECAME EXTREMELY TIGHT. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED BEFORE BUT NOT AS EXTREME AS THE MOST CURRENT FAILURE. THE CONTACT COULD BARELY MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING COOLING FAN AND ELE... Read more