Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
MINI
COOPER S CLUBMAN
(2009) - PARKING BRAKE
Feb 14, 2011
Incident date: Feb 13, 2011
I PARKED MY 2009 MINI CLUBMAN S ON A MODERATE HILL. AFTER 10 TO 15 MINUTES, WITH THE PARKING BRAKE FULLY ENGAGED AND THE CAR IN FIRST GEAR (STANDARD TRANSMISSION), THE CAR ROLLED BACKWARD DOWN THE HILL, STRUCK A CAR PARKED BEHIND IT, THEN PROCEEDED TO ROLL INTO A BUSY 3-LANE HIGHWAY. IF I HAD NOT BEEN STANDING 100 YARDS AWAY WITH A GROUP OF RUNNING MATES (WAITING ON A LATE ARRIVER), THERE WOULD ... Read more
Incident date: Feb 9, 2011
MINI COOPER DOORS CANNOT BE OPENED USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLES UNDER CERTAIN FREEZING CONDITIONS. THIS HAS OCCURRED MULTIPLE TIMES DURING FREEZING WEATHER, USUALLY WHEN SNOW OR ICE IS PRESENT. THE FAILURE OCCURS INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDE DOORS. AT TIMES, IT OCCURS AFTER THE VEHICLE HAS BEEN PARKED FOR MANY HOURS WHEN TEMPERATURES ARE BELOW FREEZIN... Read more
Incident date: Feb 9, 2011
MINI COOPER DOORS CANNOT BE OPENED USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLES UNDER CERTAIN FREEZING CONDITIONS. THIS HAS OCCURRED MULTIPLE TIMES DURING FREEZING WEATHER, USUALLY WHEN SNOW OR ICE IS PRESENT. THE FAILURE OCCURS INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDE DOORS. AT TIMES, IT OCCURS AFTER THE VEHICLE HAS BEEN PARKED FOR MANY HOURS WHEN TEMPERATURES ARE BELOW FREEZIN... Read more
Incident date: Mar 14, 2009
TL*THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE PUTTING THE VEHICLE IN REVERSE OR DRIVE, IT WOULD SUDDENLY LUNGE BACKWARD OR FORWARD WITHOUT WARNING. THE FAILURE OCCURRED NUMEROUS TIMES SINCE 2009. THE VEHICLE WAS INSPECTED BY ORLANDO MINI IN WHO ADVISED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1... Read more
Incident date: Feb 12, 2011
PURCHASED A USED 2004 MINI COOPER FROM A DEALERSHIP. 7 WEEKS AFTER PURCHASE THE STEERING BECAME INCREASINGLY DIFFICULT AT TIMES IN THE LAST 24 HOURS. TAKING IT ON MONDAY BUT THE "STEERING" ISN'T COVERED UNDER THEIR 9 MONTH, 9000 MILE WARRANTY. TAKING IT IN TO THE DEALERSHIP ON MONDAY FOR THEIR SERVICE DEPT TO TAKE A LOOK AT IT. HOPING IT'S COVERED BUT I DOUBT IT. *TR
Incident date: Feb 8, 2011
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED WHILE ENTERING A RESIDENTIAL GARAGE DRIVING 5 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING PUMP. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 51,000. UPDATED 03/08/11 *BF THE CONSUMER STATED THE VEHICLE WAS... Read more
MINI
COOPER CONVERTIBLE
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2011
Incident date: Jan 28, 2011
I BOUGHT MY MINI COOPER TWO MONTHS AGO. IT IS A 2006 MODEL. I WAS DRIVING HOME ON THE NIGHT OF THURSDAY JANUARY 7TH WHEN I HEARD A LOUD CLUNK. I LIVE ON A CALICHE ROAD SO NATURALLY, I THOUGHT I HAD KICKED UP A ROCK OR CLUNK OF DIRT AND IT HIT THE BODY OF MY CAR. THE NEXT MORNING I HEADED OUT TO GO TO CLASS AND LESS THAN 5 MILES (I LIVE OUTSIDE OF TOWN 30 MILES, SO YES I DO A LOT OF DRIVING, BUT MY... Read more
Incident date: Feb 7, 2011
SUDDENLY LOST POWER STEERING WHILE DRIVING AND HAD SUBSTANTIAL DIFFICULTY TURNING TO GET OUT OF TRAFFIC. IT HAPPENED A FEW TIMES, THEN TOOK IT FOR REPAIRS. WAS TOLD THAT THE PUMP AND FAN WERE BAD AND THAT THIS WAS A KNOWN PROBLEM WITH 2004 MINIS. *TR
Incident date: Dec 27, 2010
ENGINE RATTLE AT START UP, ENGINE WILL NOT MAINTAIN IDLE WHEN AMBIENT TEMPERATURE TOO COLD (AS HIGH AS 20 DEG F BUT MORE COMMON AS TEMPERATURE DROPS) AND CAN EVEN DIE. ENGINE HESITATION AND STUMBLE WHILE ACCELERATING AND WHILE MAINTAINING HIGHWAY SPEEDS, REGARDLESS OF ENGINE AND AMBIENT TEMPERATURE. LACK OF ENGINE POWER. CAR MAY SEEM TO BE RUNNING FINE BUT WHEN ACCELERATING THE ENGINE WILL STUM... Read more
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Feb 9, 2011
Incident date: Nov 18, 2010
2005 MINI COOPER 'S' CONVERTIBLE. THE POWER STEERING WILL OCCASIONALLY STOP WORKING WHILE DRIVING MAKING IT DIFFICULT TO STEER. IF YOU SHUT OFF THE ENGINE AND RESTART THE CAR IT RESETS AND WORKS AGAIN. IT NORMALLY HAPPENS WHEN SLOWING FOR A STOP OR MAKING A TURN, WHICH YOU DON'T NOTICE UNTIL YOU START MOVING AND FIND YOU ARE UNABLE TO TURN THE CAR. LUCKILY I HAVEN'T PULLED OUT INTO ONCOMING TRAFF... Read more
Incident date: Feb 5, 2011
THERE WAS A STRANGE NOISE (LIKE A FAN RUNNING) COMING FROM MY 2005 MINI COOPER WHEN THE ENGINE WAS TURNED OFF. IT CONTINUED TO MAKE THE NOISE UNTIL EVENTUALLY THE CAR BATTERY DIED. I DO NOT WANT TO DRIVE MY CAR IN FEAR OF LOSING THE POWER STEERING WHILE DRIVING. I TOOK MY CAR TO THE DEALERSHIP'S SERVICE DEPARTMENT TO EVALUATE THE PROBLEM. I WAS TOLD THAT IT WAS THE POWER STEERING PUMP AND THAT ... Read more
Incident date: Feb 2, 2011
MY VEHICLE HAD BEEN PARKED FOR A COUPLE OF DAYS IN OUR GARAGE. WHEN I PULLED IT OUT ON THE 2ND I NOTICED A LARGE POOL OF OIL ON THE FLOOR. I IMMEDIATELY DROVE IT TO THE LOCAL DEALERSHIP AND WAS INFORMED THAT THE TIMING CHAIN TENSIONER SYSTEM HAD FAILED AND THAT IF NOT IMMEDIATELY REMEDIED THIS WOULD CAUSE CATASTROPHIC ENGINE FAILURE. OVER MY COMMUNICATIONS WITH THE DEALER, MINI OF STERLING IN STER... Read more
Incident date: Feb 5, 2011
LAST NIGHT WHILE DRIVING ON A BUSY STREET IN ONE OF THE LARGEST CITIES IN THE U.S., I EXPERIENCED COMPLETE POWER STEERING FAILURE - WHICH BECAME EVIDENT TO ME ONLY WHEN I ATTEMPTED TO MAKE A RIGHT TURN AND FOUND THAT THE STEERING WHEEL WAS NEARLY IMPOSSIBLE TO TURN. BEFORE THIS HAPPENED, NO WARNING LIGHTS BECAME ILLUMINATED ON THE DASH & NOTHING ABOUT THE CAR'S PERFORMANCE SUGGESTED A PROBLEM WITH... Read more
Incident date: Jan 10, 2011
2006 MINI COOPER S: POWER STEERING FAILURE INTERMITTENT FAILURE OF POWER STEERING--AT FIRST. VERY FRIGHTENING EXPERIENCE. VERY DANGEROUS. NOW THERE IS NO POWER STEERING. I'VE NEVER HAD SUCH AN EXPERIENCE IN ANY AUTOMOBILE. I INVESTIGATED THIS EXPERIENCE ONLINE AND FIND A NUMBER OF SIMILAR EXPERIENCES. I'M VERY TROUBLED BY SUCH A FLAW IN THE ENGINEERING OF THIS VEHICLE. *TR
Incident date: Dec 28, 2010
1. 04 MINI COOPER S POWER STEERING FAILURE WHILE DRIVING. OCCASIONALLY WHILE DRIVING THE PUMP WILL LOOSE POWER AND STEERING WILL BE VERY DIFFICULT. POWER STEERING FAN STAYS ON AFTER VEHICLE IS TURNED OFF WHICH TENDS TO DRAIN THE BATTERY. 2. EVENTUALLY THE PUMP STARTED LEAKING AND FAN STOP WORKING NEEDING REPLACEMENT. LOSS ALL POWER STEERING WHILE DRIVING. 3. REPLACED PUMP AND FAN WITH NE... Read more
Incident date: Dec 28, 2010
1. 04 MINI COOPER S POWER STEERING FAILURE WHILE DRIVING. OCCASIONALLY WHILE DRIVING THE PUMP WILL LOOSE POWER AND STEERING WILL BE VERY DIFFICULT. POWER STEERING FAN STAYS ON AFTER VEHICLE IS TURNED OFF WHICH TENDS TO DRAIN THE BATTERY. 2. EVENTUALLY THE PUMP STARTED LEAKING AND FAN STOP WORKING NEEDING REPLACEMENT. LOSS ALL POWER STEERING WHILE DRIVING. 3. REPLACED PUMP AND FAN WITH NE... Read more
Incident date: May 1, 2010
2009 MINI COOPER. CONSUMER STATES THAT CLUTCH WAS COMPROMISED AND THE VEHICLE NEEDED TO BE TOWED. SHE WOULD LIKE THIS ISSUE TO BE LOOKED INTO. SHE PAID TO HAVE THE FLYWHEEL REPLACED. *KB THE FLYWHEEL WAS REPLACED TWICE WITHIN THREE MONTHS. THE SECOND TIME THE FLYWHEEL WAS REPLACED, THE CONSUMER WAS INFORMED IT WAS BURNT AND NOT COVERED UNDER WARRANTY.
Incident date: May 1, 2010
2009 MINI COOPER. CONSUMER STATES THAT CLUTCH WAS COMPROMISED AND THE VEHICLE NEEDED TO BE TOWED. SHE WOULD LIKE THIS ISSUE TO BE LOOKED INTO. SHE PAID TO HAVE THE FLYWHEEL REPLACED. *KB THE FLYWHEEL WAS REPLACED TWICE WITHIN THREE MONTHS. THE SECOND TIME THE FLYWHEEL WAS REPLACED, THE CONSUMER WAS INFORMED IT WAS BURNT AND NOT COVERED UNDER WARRANTY.
Incident date: Jan 29, 2011
TL*THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING APPROXIMATELY 60 MPH THE HEADLIGHTS DID NOT HAVE SUFFICIENT ILLUMINATION RANGE. THE DEALER WAS CONTACTED AND STATED THEY ARE REQUIRED BY LAW TO ILLUMINATE THAT WAY SO OTHER DRIVERS ARE NOT BLINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED ABOUT THE ILLUMINATION RANGE . THE CONTACT STATED THAT THEY DO NOT ILLUMINATE FAR ENOUG... Read more
Incident date: Jan 5, 2011
SUDDEN FAILURE OF POWER STEERING. CONTROL OF CAR WAS NOT LOST. IT WILL REQUIRE A NEW POWER STEERING PUMP. *TR
Incident date: Feb 2, 2011
I HAVE A 2005 MINI COOPER S WITH 51,000 MILES ON IT. I RECENTLY HAD TO REPLACE THE LOWER CONTROL ARM BUSHINGS AND HAVE HAD A CREAK IN MY STEERING COLUMN THAT IS GETTING WORSE. LAST MONTH, I FIRST EXPERIENCED COMPLETE LACK OF POWER STEERING. THE CAR CORRECTED ITSELF AND WORKED PROPERLY UNTIL A FEW INTERMITTENT OCCASIONS THIS WEEK. TURNING OFF THE CAR AND TURNING IT BACK ON SEEM TO TEMPORARILY CORRE... Read more
Incident date: Jan 31, 2011
2007 MINI COOPER S ENGINE RATTLES LOUDLY FOR THE FIRST 30 SECONDS TO 2 MIN. AFTER STARTUP IN COLD WEATHER. CAUSED BY CAM TENSION ISSUES. MIN HAS WORKED ON IT NUMEROUS TIMES. IT IS NOW OUT OF WARRANTY BUT STILL HAVING PROBLEMS. I HAPPENS ON AN ALMOST DAILY BASIS ON COLD DAYS. *TR
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Feb 3, 2011
Incident date: Feb 3, 2011
SAME ISSUE AS COMPLAINTS 10378962 AND 10380308, RELATED TO INVESTIGATION 10-038. POWER STEERING FAILED WHILE ATTEMPTING TO MAKE A RIGHT HAND TURN
Incident date: Jan 5, 2011
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE VEHICLE WOULD LOSE ALL POWER STEERING INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED AND COMPLETED THE REPAIRS. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS 10... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Feb 2, 2011
Incident date: Jan 27, 2011
TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A RIGHT HAND TURN, THE STEERING BEING DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONTACTED THE MANUFACTURER ON HER BEHALF. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THEY WOULD SPEAK WITH THE REGIONAL MANAGER ON HER BEHALF AND THE CONTACT WAS AWAITING A RESPONSE. T... Read more
Incident date: Jan 28, 2011
I DROVE MY MINI COOPER 2004 S WITH 95K MILES ON THE FREEWAY AND NOTICED MY STEERING VERY DIFFICULT TO MOVE. I ARRIVED TO MY DESTINATION SAFELY AND SEARCHING ON THE WEB FOR STEERING PROBLEMS WITH 2004 MINI COOPER AND FOUND FEDERAL INVESTIGATION IN PROGRESS. I TOWED THE VEHICLE TO THE MINI DEALERSHIP AND EXPLAINED THE PROBLEM. THEY FOUND THE POWER STEERING PUMP DEFECTIVE AS DESCRIBED ON THE WEBSI... Read more
Incident date: Jan 29, 2011
I FILLED OUT YOUR SAFETY COMPLAINT PORTABLE FROM BUT COULD NOT SUBMIT IT. WHEN I USED THE LINK ON THE PDF FORM, IT TOLD ME THERE WAS NO SUCH ADDRESS, AND WHEN I USED THE LINK IN THE COVERING E-MAIL, I REPEATEDLY RECEIVED THE MESSAGE "FILE SELECTED IS NOT A PORTABLE FORM!." IS THERE ANOTHER WAY TO SUBMIT IT? *TR
Incident date: Feb 1, 2011
WE BOUGHT THIS CAR 1 MONTH AGO FOR OUR 16 YEAR OLD TWINS TO LEARN TO DRIVE ON. TWICE WHILE DRIVING THE STEERING HAS LOCKED UP TO THE POINT THEY ARE STRANDED IN THE MIDDLE OF THE ROAD. BOTH TIMES THEY CALLED ME FROM THEIR CELL PHONES AND I INSTRUCTED THEM TO TURN ON THE EMERGENCY FLASHERS AND TRY AND GET TO A SAFE PLACE. THEY COULD NOT MOVE THE CAR FROM SIDE TO SIDE SO I INSTRUCTED THEM TO STOP ... Read more
Incident date: Jan 2, 2011
2004 MINI COOPER S, POWER STEERING FAILURE. I HAVE EXPERIENCED INTERMITTENT FAILURE OF POWER STEERING IN MY 2004 MINI COOPER S. THIS HAS OCCURRED SEEMINGLY AT RANDOM AND CAUSES GREAT DIFFICULTY WITH STEERING THE VEHICLE. THIS CREATES AN UNSAFE DRIVING CONDITION IN WHICH IT IS DIFFICULT TO CONTROL THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES IN A GIVEN DAY OR SOMETIMES ONLY ONCE IN A WEEK. THE F... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Jan 31, 2011
Incident date: Jan 29, 2011
THE POWER STEERING PUMP FAILED SUDDENLY AND WAS UNABLE TO TURN THE CAR. *TR UPDATED 08/24/11 *BF UPDATED 08/29/11
MINI
COOPER CONVERTIBLE
(2005) - STEERING:HYDRAULIC POWER ASSIST:PUMP
Jan 31, 2011
Incident date: Jan 29, 2011
THE POWER STEERING PUMP FAILED SUDDENLY AND WAS UNABLE TO TURN THE CAR. *TR UPDATED 08/24/11 *BF UPDATED 08/29/11
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Jan 31, 2011
Incident date: Jan 28, 2011
TL*THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT AFTER SHE PARKED THE VEHICLE AND SHUT THE VEHICLE OFF, SHE HEARD A LOUD NOISE FROM THE VEHICLE. THE VEHICLE WAS DRIVEN HOME AND THE CONTACT UNPLUGGED THE BATTERY, WHICH STOPPED THE LOUD NOISE THAT SHE WAS HEARING. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE POWER STEERING PUMP.... Read more
Incident date: Jan 31, 2011
MY 2005 MINI COOPER S SUDDENLY LOST POWER STEERING AS I WAS DRIVING ALMOST CAUSING AN ACCIDENT. I'VE NOT HAD IT IN FOR REPAIRS YET, BUT RESEARCHING ON THE INTERNET IT SEEMS MANY CONSUMERS HAVE HAD THE SAME PROBLEM. I HAVE EVEN READ OF THOSE WHOSE CAR CAUGHT ON FIRE AND AM FEARFUL OF THE SAME HAPPENING TO ME NOT TO MENTION THE EXTREMELY HIGH COST OF REPAIR. MINI SHOULD RECALL THE 2005 AND FIX TH... Read more
Incident date: Nov 5, 2010
PASSENGER AIRBAG PROBLEM INDICATOR IS ON. THE CAR ONLY HAS 54811 MILES. THE DEALER CHARGED $118.37 TO CHECK. THEY STATED A SEAT SENSOR PAD WAS BAD AND WOULD COST $1,200. TO REPLACE. THEY INDICATED THE AIRBAG SYSTEM WOULD STILL DEPLOY. I CONTACTED MINI USA TO FILE A COMPLAINT BECAUSE I THOUGHT AT THIS MILEAGE AND SAFETY ISSUE THE REPAIR SHOULD BE COVERED AS WARRANTY (RECALL). THEY DENIED THE ... Read more
Incident date: Jan 17, 2011
I HAVE AN 05 MINI COOPER S AND THE POWER STEERING PUMP IS DEFECTIVE ALONG WITH 80,000+ OTHERS. I AM ROUGHLY AROUND 90,000 MILES AND THE PUMP HAS JUST RECENTLY STARED GOING OUT DUE TO WHAT THE DEALERSHIP CALLED A "DEFECTIVE LEAK ON THE ACTUALLY BODY OF THE PUMP". I ASKED THEM WHAT I SHOULD DO AND THEY WANTED TO CHARGE ME $1100 TO "FIX IT" BUT SAID THAT IT COULD GO OUT AND FAIL AT ANYTIME WHILE I AM... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Jan 29, 2011
Incident date: Jan 29, 2011
SUDDEN STEERING FAILURE. *LN
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Jan 28, 2011
Incident date: Jan 27, 2011
SAME ISSUE AS COMPLAINT 10378962, RELATED TO INVESTIGATION 10-038. POWER STEERING FAILED WHEN ATTEMPTING TO MAKE A LEFT HAND TURN.
Incident date: Jan 1, 2008
TL* THE CONTACT OWNS A 2002 MINI COOPER F. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHTS ARE ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHO DIAGNOSED THAT THE DRIVER SIDE AIR BAG AND ATTENTION TO HARNESS. THEY ALSO, ADVISED HER TO CONTACT THE MANUFACTURER BECAUSE THEIR WAS A RECALL FOR THIS SPECIFIC FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICLE IDENTIFICATI... Read more
MINI
COOPER S CONVERTIBLE
(2006) - STEERING
Jan 28, 2011
Incident date: Jan 3, 2011
THE POWER STEERING WOULD STOP AND IT BECAME HARD TO TURN AND STEER. IT CAME BACK ON AND HAS DONE THIS SEVERAL TIMES OVER THE PAST FEW WEEKS. IT EFFECTS STEERING WHEN GOING SLOW MORE THAN FAST. IT DOES NOT SEEM TO FAIL UNDER ANY SPECIFIC CONDITION, IT WILL JUST STOP AND AFTER AWHILE IT WILL COME BACK ON.
MINI
COOPER CONVERTIBLE
(2005) - ENGINE AND ENGINE COOLING
Jan 28, 2011
Incident date: Jan 27, 2009
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES ALL BEGAN TO POINT TO ZERO. THE VEHICLE THEN LOST POWER STEERING AND THE ENGINE RPMS BEGAN TO FLUCTUATE ERRATICALLY, AS WELL AS THE WARNING LIGHTS. THE AIR CONDITIONER ALSO SHUT OFF INDEPENDENTLY. THE CONTACT CONTINUED DRIVING THE VEHICLE AND AS HE EXITED, THE VEHICLE CAUGHT ON FIRE FROM UNDER ... Read more
Fire
Incident date: Mar 14, 2010
MULTIPLE POWER STEERING FAILURES. INITIALLY WHEN DRIVING FOR MORE THAN 1 HOUR, NOW (JAN. 2011) OFTEN GOES OUT WHEN DRIVING MORE THAN 10 MINUTES. SOMETIMES COMES/GOES DURING A TURN. EXTREMELY DIFFICULT TO HANDLE WHEN CORNERING IN THE CITY OR PARALLEL PARKING.
MINI
COOPER S CONVERTIBLE
(2008) - SEATS
Jan 28, 2011
Incident date: Jan 28, 2011
THE SEAT HEATERS IN MY 2008 MINI COOPER S GET WAY TOO HOT. THEY HAVE TWO TEMPERATURE SETTINGS (ONE IS HOTTER THAN THE OTHER) AND EITHER ONE GETS TOO HOT AND YOU HAVE TO TURN OFF THE HEATER. IF YOU DON'T TURN IT OFF IT WILL CONTINUE TO HEAT UNTIL IT BURNS YOU. I BELIEVE THIS IS A SAFETY ISSUE AND I AM CERTAIN THAT WITHOUT TURNING THE HEATER OFF THE PASSENGER COULD BE BURNED AND/OR THE WIRING TO THE... Read more
1 injured
Incident date: Nov 20, 2008
2009 MINI COOPER S LOUD NOISE AT COLD STARTUP IMMEDIATELY AFTER CAR WAS RECEIVED IN NOVEMBER 2008 MINIUSA HAS DISCOVERED IT'S AN ISSUE WITH THE TIMING BELT AND ITS TENSIONER I READ OF THIS ISSUE ONLINE AND ASKED MINI DEALER TO REPAIR IT: THEY REPLACED TIMING BELT AND TENSIONER BUT SOME MINI OWNERS REPORT A RECURRENCE OF THE ISSUE AND MAJOR DAMAGE TO THE CAR'S ENGINE. *TR
Incident date: Aug 30, 2010
I HAD A LOUD NOISE UNDER THE HOOD OF MY 2008 MINI COOPER S, FOLLOWED BY THE TIMING BELT BREAKING. I HAD IT FIXED TO THE TUNE OF $2000+. IT WAS NOT COVERED UNDER WARRANTY. I WAS TOLD IT BROKE DUE TO BEING DOWN 1 QT OF OIL. I HAVE HEARD THIS IS A COMMON COMPLAINT. *TR
Incident date: Jan 26, 2011
WHEN I BOUGHT THE MINI BACK IN MARCH THE NIGHT I BROUGHT IT HOME THE STEERING SUDDENLY GOT REALLY STIFF. THEN WENT AWAY FOR ABOUT 8 MONTHS WORKING FINE, THEN ABOUT 3 WEEKS AGO GOT STIFF AGAIN, WENT AWAY AND NOW IS COMPLETELY OUT. *TR
Incident date: Jan 17, 2011
I HAVE A 2005 MINI COOPER I JUST HIT 55K MILES AND MY POWER STEERING PUMP HAS FAILED. MY BATTERY IS NOW DEAD, ALTERNATOR IS FRIED. IT WAS RUNNING FINE ONE DAY AND THE NEXT IT TURNED ON AND I COULDN'T GET IT OUT OF MY GARAGE AND THEN THE BATTERY COMPLETELY DIED. THIS IS DANGEROUS AND AN EXPENSIVE COST THAT IS THE FAULT OF THE MANUFACTURER. THIS IS UNACCEPTABLE THAT IN THE UK THEY ARE PAYING FOR... Read more
Incident date: Jan 21, 2011
POWER STEERING PUMP FAILURE ON 2004 MINI COOPER S. *TR
Incident date: Mar 15, 2010
HAVE A 2005 MINI COOPER WITH INTERMITTENT LOSS OF POWER STEERING, DRIVING ALONG AND OCCASIONALLY THE POWER STEERING JUST GOES. REQUIRES INCREASED FORCE TO STEER AND MAINTAIN CONTROL OF VEHICLE WITH GREAT DIFFICULTY. STOP THE CAR RESTART AND ALL APPEARS OKAY AGAIN. *TR
Incident date: Dec 30, 2010
POWER STEERING FAILURE ON MY 2002 R50 MINI COOPER. THE POWER STEERING WOULD ACT UP THE PREVIOUS COUPLE OE WEEKS BY THEN RESUME AS IF EVERYTHING WAS FINE. THEN PRIOR TO FIRST OF THE YEAR, IT JUST WENT OUT TOTALLY. *TR
Incident date: Jan 20, 2011
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT LOST POWER STEERING WITH NO PRIOR WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF; AND AFTER RESTARTING THE VEHICLE THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE SIMILAR FAILURE RECURRED ON A DIFFERENT OCCASION. THE DEALE... Read more