Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Mar 31, 2011
MY MINT CONDITION 2007 MINI COOPER S WAS DESTROYED BY FIRE ON 3/31/11. I HAD JUST DRIVEN IT 4.5 MILES TO WORK, PARKED IT, WHEN APPROXIMATELY 12-15 MINUTES LATER I WAS ALERTED BY THE COMPANY SECURITY DEPARTMENT THAT MY CAR WAS ON FIRE. THE TOWNSHIP POLICE AND FIRE DEPARTMENT WERE ALREADY ON THE SCENE PUTTING OUT THE BLAZE. THE CAUSE OF THE FIRE APPEARS TO BE ELECTRICAL AND STARTED IN THE ENGINE. M... Read more
Fire
Incident date: Mar 31, 2011
MY MINT CONDITION 2007 MINI COOPER S WAS DESTROYED BY FIRE ON 3/31/11. I HAD JUST DRIVEN IT 4.5 MILES TO WORK, PARKED IT, WHEN APPROXIMATELY 12-15 MINUTES LATER I WAS ALERTED BY THE COMPANY SECURITY DEPARTMENT THAT MY CAR WAS ON FIRE. THE TOWNSHIP POLICE AND FIRE DEPARTMENT WERE ALREADY ON THE SCENE PUTTING OUT THE BLAZE. THE CAUSE OF THE FIRE APPEARS TO BE ELECTRICAL AND STARTED IN THE ENGINE. M... Read more
Fire
Incident date: Sep 10, 2010
ELECTRIC POWER STEERING PUMP & FAN FAILURE DURING LEFT TURN. SEVERAL THOUSANDS OF MINI COPPERS IN THE UK HAVE HAD SIMILAR RECALLS. IN FACT I DID FIND A RECALL FOR THE POWER STEERING PUMP FAN FOR FAULTY WIRES. I COULD FALL UNDER THE SAME RECALL, BUT BMW MINI DEALERS ARE STATING THAT IT WILL COST ME JUST FOR DIAGNOSTICS (ROUGHLY $90), THEY ALSO STATES THEY KNEW ABOUT A FILED COMPLAINT BUT SAID TH... Read more
Incident date: Mar 28, 2011
WE PURCHASED OUR 2005 MINI COOPER LESS THAN A WEEK AGO. IT HAS 51,000 MILES ON IT. I WAS TRAVELING ON THE INTERSTATE FOR ABOUT AN HOUR. I TRIED TO TAKE AN OFF RAMP TO THE RIGHT TRAVELING ABOUT 60 MPH AND REALIZED THE POWER STEERING HAD FAILED. I APPLIED THE BRAKE AND BROUGHT THE CAR TO A STOP. I SLOWLY DROVE THE CAR TO A GAS STATION WHERE I TURNED THE CAR OFF. THE FAN CONTINUED TO RUN. I WA... Read more
MINI
COOPER S CONVERTIBLE
(2005) - ENGINE AND ENGINE COOLING
Mar 30, 2011
Incident date: Mar 17, 2008
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE S. THE CONTACT STATED THAT COOLANT BEGAN TO LEAK FROM THE VEHICLE ABNORMALLY AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE THERMOSTAT WHICH HE FOUND TO BE FRACTURED. LATER, THE CONTACT BEGAN TO EXPERIENCE FAILURES WITH THE REAR BRAKES. THE DEALER REPLACED THE BRAKE PADS AND ROTORS AND LATER, THE CONTACT BEGAN TO EXPERIENCE AN ... Read more
MINI
COOPER S CONVERTIBLE
(2005) - SERVICE BRAKES, HYDRAULIC
Mar 30, 2011
Incident date: Mar 17, 2008
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE S. THE CONTACT STATED THAT COOLANT BEGAN TO LEAK FROM THE VEHICLE ABNORMALLY AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE THERMOSTAT WHICH HE FOUND TO BE FRACTURED. LATER, THE CONTACT BEGAN TO EXPERIENCE FAILURES WITH THE REAR BRAKES. THE DEALER REPLACED THE BRAKE PADS AND ROTORS AND LATER, THE CONTACT BEGAN TO EXPERIENCE AN ... Read more
MINI
COOPER S CONVERTIBLE
(2005) - POWER TRAIN:MANUAL TRANSMISSION
Mar 30, 2011
Incident date: Mar 17, 2008
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE S. THE CONTACT STATED THAT COOLANT BEGAN TO LEAK FROM THE VEHICLE ABNORMALLY AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE THERMOSTAT WHICH HE FOUND TO BE FRACTURED. LATER, THE CONTACT BEGAN TO EXPERIENCE FAILURES WITH THE REAR BRAKES. THE DEALER REPLACED THE BRAKE PADS AND ROTORS AND LATER, THE CONTACT BEGAN TO EXPERIENCE AN ... Read more
Incident date: Mar 19, 2011
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED WHILE DRIVING 50 MPH AND ATTEMPTING TO SHIFT INTO FOURTH GEAR TO INCREASE SPEED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT AS THE CLUTCH. THE DEALER REPLACED THE CLUTCH ASSEMBLY. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 34, 4000. UPDATED 0... Read more
Incident date: Mar 28, 2011
POWER STEERING VERY SUDDENLY FAILED! NEARLY CAUSED A SEROUS ACCIDENT WHEN NEGOCIATING A ROUNDABOUT. THE CAR IS NEXT TO IMPOSSIBLE TO MANOEUVER, ESPECIALLY AT A DEAD STOP, OR ROUNDING CORNERS. STEERING IS VERY HARD TO RETURN TO "MIDDLE" POSITION. *TR
Incident date: Mar 29, 2011
WHILE DRIVING MY 2004 MINI COOPER HOME FROM WORK ONE AFTERNOON, I BEGAN HAVING DIFFICULTY TURNING THE STEERING WHEEL. AFTER THE INITIAL FAILURE, THE PROBLEM CONTINUES TO REMAIN A CONSTANT WHEN TURNING AT ANY SPEED. THE POWER STEERING RESERVOIR HAS BEEN CHECKED AND IS LOW, BUT NOT EMPTY. I UNDERSTAND THAT A POWER STEERING PUMP FAILURE IS COMMON IN THIS YEAR, MAKE, AND MODEL OF MINI COOPER VEHICLES.... Read more
Incident date: Oct 16, 2010
STARTED NOTICING THE STEERING WHEEL WAS VERY DIFFICULT TO TURN, USUALLY RIGHT AFTER STARTING THE VEHICLE, BUT TURNING THE CAR OFF AND RESTARTING WOULD RECTIFY THE PROBLEM. INITIALLY IT WOULD OCCUR EVERY 2 TO 3 MONTHES, BUT AS TIME WENT ON IT BECAME MORE FREQUENT. I DECIDED TO TAKE IT TO THE DEALER TO HAVE THE PROBLEM CHECKED OUT AFTER IT HAPPENED 3 TIMES IN ONE DAY - TWICE WHILE I WAS DRIVING CA... Read more
Incident date: Mar 27, 2011
WHILE DRIVING MY 2004 MINI COOPER S THE POWER ASSISTED STEERING SEEMS TO QUIT WORKING. THIS HAS HAPPENED IN THE PAST AND THEN THE POWER ASSIST BEGINS WORKING ON ITS OWN AND MAY WORK FOR QUITE A WHILE THEN UNEXPECTEDLY WILL STOP WORKING AGAIN. WHEN THIS HAPPENS THE STEERING BECOMES VERY DIFFICULT AND REQUIRES A GREAT DEAL OF EXTRA EFFORT TO TURN. MANY TIMES IT ONLY STOPS WORKING FOR ONE OR TWO T... Read more
Incident date: Mar 25, 2011
HAVE HAD THE CAR FOR 7 YEARS AND IT HAS NEVER DONE THIS BEFORE. I WAS TAKING A RIGHT TURN INTO MY WORK WHEN MY POWER STEERING FAILED WITH NO WARNING. THIS CAUSED ME APPLY THE BRAKES HARD AND TURN THE WHEEL WITH A GOOD AMOUNT OF FORCE TO MAKE THE TURN. IT WAS LUCKY THERE WASN'T ANYTHING ON THE OTHER SIDE OF THE ROAD OR I WOULD HAVE HIT THEM. IT HAPPENED AT THE END OF A 50 MILE DRIVE, NO ISSUES UNT... Read more
Incident date: Mar 23, 2011
2004 MINI COOPER 110K MILES LOST POWER STEERING WHEEL CONTROL, VERY DANGEROUS. *TR
Incident date: Nov 19, 2010
MY 2003 MINI COOPER HAS HAD TOTAL TRANSMISSION FAILURE (CVT TRANSMISSION) AT ONLY 46,129 MILES. FAILURE WAS TOTAL AND SUDDEN AND VEHICLE IS UNDRIVEABLE WITHOUT NEW TRANSMISSION. THE DEALER QUOTED ME A COST OF $10,055.44 (PARTS $6,943.28, LABOR $2,700 + TAX). THIS COST IS MORE THAT THE VEHICLES' CURRENT VALUE. I HAVE BEEN TOLD THAT ONLY A NEW CVT TRANSMISSION CAN REPLACE THE FAULTY ONE, AND EVE... Read more
Incident date: Mar 25, 2011
WHILE DRIVING, THE POWER STEERING ASSIST WILL INTERMITTENTLY FAIL COMPLETELY, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE, AND GREATLY INCREASING THE LIKELIHOOD OF AN ACCIDENT. THE FLUID LEVELS ARE CORRECT, AND POWER STEERING WILL RETURN AFTER SHUTTING THE VEHICLE OFF AND LETTING IT SIT FOR A WHILE.. I HAVE NOT YET TAKEN CORRECTIVE ACTION. *TR
Incident date: Mar 24, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS STUCK IN A PARTIALLY TURNED POSITION BUT THE VEHICLE CONTINUED TO DRIVE STRAIGHT FORWARD. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FA... Read more
Incident date: Feb 15, 2011
2007 MINI COOPER S, TIMING CHAIN BROKE AT 64K MILES. THERE ARE COUNTLESS COMPLAINTS OF THIS PROBLEM ALL OVER THE WEB, WE NEED TO FORCE MINI TO ISSUE A RECALL. VEHICLE WAS PROPERLY MAINTAINED PRIOR TO FAILURE. THIS IS A CHAIN, NOT A BELT. MORE INFORMATION ABOUT SIMILAR COMPLAINTS CAN BE FOUND HERE: HTTP://WWW.MINICOOPERSPEED.COM/MINI-COOPER-COLD-START-KNOCKING-NOISE-ISSUE-2007/. *TR
Incident date: Mar 12, 2011
ON SATURDAY AFTERNOON, 12 MARCH 2011, A LOUD, HIGH-PITCHED HUMMING OR WHINING, SERIOUS-SOUNDING NOISE DEVELOPED WHILE I WAS DRIVING, THE LOUDNESS (AND/OR THE PITCH) OF THE NOISE WOULD CHANGE WHEN I TURNED THE STEERING WHEEL. I CHECKED THE POWER STEERING FLUID LEVEL, WHICH WAS OK. THE NIGHT OF SUNDAY, 13 MARCH, I LEFT THE CAR AT ATLANTIC MOTORCAR SERVICES OF WISCASSET, MAINE 04578, WHICH SPECIAL... Read more
Incident date: Mar 20, 2011
POWER STEERING HAS FAILED TWICE. ONCE WAS IN RUSH HOUR TRAFFIC AND THE OTHER WAS IN MID-DAY TRAFFIC. THE VEHICLE BECAME EXTREMELY HARD TO HANDLE. THE FIRST TIME, I ALMOST CAUSED AN ACCIDENT. MY CAR ONLY HAS 53,000 MILES AND THIS SHOULD NOT BE HAPPENING. *TR
Incident date: Mar 22, 2011
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED TO OPERATE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD, AND THE ENGINE WAS TURNED OFF. THE VEHICLE BEGAN TO FUNCTION NORMALLY WITHIN THIRTY SECONDS BEFORE THE FAILURE RECURRED. THE WAS ABLE TO CONTINUE DRIVING. HE VEHICLE WAS INSPECTED AND HE OBSERVED THAT ELECTRIC POWER STEE... Read more
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Mar 23, 2011
Incident date: Aug 4, 2008
2005 MINI COOPER S CONVERTIBLE - PENDING A SECOND REPLACEMENT OF THE POWER STEERING PUMP/COOLING FAN ASSEMBLY DUE TO FAILURE - THE WHOLE ASSEMBLY WAS REPLACED 18 MONTHS AGO AND THE REPLACEMENT FAN HAS ALREADY STOPPED RUNNING, CAUSING A SEVERE LEAK OF PS FLUID (TWICE FOUND COMPLETELY EMPTY) AND RESULTANT POWER STEERING FAILURE. FIRST FAILURE SUMMER 2008, REPEAT FAILURE WINTER 2010. *TR
MINI
COOPER S CONVERTIBLE
(2005) - ENGINE AND ENGINE COOLING:COOLING SYSTEM
Mar 23, 2011
Incident date: Aug 4, 2008
2005 MINI COOPER S CONVERTIBLE - PENDING A SECOND REPLACEMENT OF THE POWER STEERING PUMP/COOLING FAN ASSEMBLY DUE TO FAILURE - THE WHOLE ASSEMBLY WAS REPLACED 18 MONTHS AGO AND THE REPLACEMENT FAN HAS ALREADY STOPPED RUNNING, CAUSING A SEVERE LEAK OF PS FLUID (TWICE FOUND COMPLETELY EMPTY) AND RESULTANT POWER STEERING FAILURE. FIRST FAILURE SUMMER 2008, REPEAT FAILURE WINTER 2010. *TR
Incident date: Feb 5, 2011
POWER STEERING ASSIST IN MY 2004 MIN COOPER FAILED WHILE DRIVING ON HIGHWAY. *TR
Incident date: Jan 31, 2011
2003 MINI COOPER S WITH LOW 70 THOUSAND MILES COUGH FIRE ON JANUARY 31 2011 AROUND 4 AM IN THE MORNING. IT WAS SEEN TO START ON THE PASSENGER SIDE UNDER AIRBAG AND CAR WAS COMPLETELY ON FIRE THE FRONT END UNDER THE HOOD AND UNDER PASSENGER DASH WAS TOLD FAILURE WAS ABS
Fire
Incident date: Jan 31, 2011
2003 MINI COOPER S WITH LOW 70 THOUSAND MILES COUGH FIRE ON JANUARY 31 2011 AROUND 4 AM IN THE MORNING. IT WAS SEEN TO START ON THE PASSENGER SIDE UNDER AIRBAG AND CAR WAS COMPLETELY ON FIRE THE FRONT END UNDER THE HOOD AND UNDER PASSENGER DASH WAS TOLD FAILURE WAS ABS
Fire
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND ATTEMPTING A TURN, THE STEERING WOULD BECOME INCREASINGLY RESISTANT. THE FAILURE WOULD ONLY OCCUR WHEN TURNING AND ONCE THE TURN WAS COMPLETE, THE STEERING WOULD RETURN TO NORMAL. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED THAT THE STEERING PUMP MAY BE THE CAUSE OF THE FAILURE. THE VEHICLE... Read more
Incident date: Mar 21, 2011
I WAS DRIVING ON THE FREEWAY AND MY POWER STEERING SUDDENLY WENT OUT-HARD TO STEER CAR. I OWN A 2004 MINI COOPER. *TR
Incident date: Jan 3, 2011
LOST POWER STEERING AND ABILITY TO MAKE TURN EASILY
Incident date: Jan 15, 2011
POWER STEERING PUMP WAS MAKING A LOUD WHINING NOISE AS SOON AS THE CAR WAS STARTED, AND WOULD "WIND DOWN" A FEW SECONDS AFTER THE CAR WAS TURNED OFF. THE PUMP AND FAN WERE BOTH REPLACED THANKFULLY BEFORE THE SYSTEM FAILED. *TR
Incident date: Mar 18, 2011
THE POWER STEERING UNIT IN MY 2004 MINI COOPER HAS BEEN ACTING STRANGE FOR SEVERAL MONTHS. IT WOULD SPORADICALLY CUT OFF MAKING THE CAR DIFFICULT TO STEER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION. LUCKILY, ALL OF THE INCIDENTS HAPPENED WHEN THE CAR WAS MOVING SLOW. NOW THE CAR HAS NO POWER STEERING AT ALL. IT COMPLETELY FAILED TODAY. OUR MINI COOPER ONLY HAS 43,000 MILES ON ... Read more
Incident date: May 15, 2009
@ APPROXIMATELY 85K MILES POWER STEERING FAILURE INTERMITTENTLY BECAME AN ISSUE ON 2004 MINI COOPER S. @ 95K MILES POWER STEERING BECAME COMPLETE FAILURE. *TR
Incident date: Mar 17, 2011
AFTER PICKING MY SISTER UP FROM THE TRAIN STATION I NOTICED A LOSS OF POWER STEERING. STEERING IS NOW VERY DIFFICULT AROUND CORNERS AND IN CITY DRIVING. NO REPAIRS MADE YET. *TR
Incident date: Mar 16, 2011
TL*THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE STEERING WHEEL BECAME VERY STIFF AND WITHIN A FEW MINUTES HE SMELLED FUMES INSIDE THE VEHICLE. HE OPENED THE HOOD OF THE VEHICLE AND IT WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED; HOWEVER, THERE WAS NO MENTION OF A FIRE REPORT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR LOCAL MECHANIC FOR DIAGNOSTIC TESTIN... Read more
Fire
Incident date: Mar 5, 2011
2004 MINI COOPER POWER STEERING RANDOMLY STOPS WORKING MAKING THE VEHICLE EXTREMELY HARD TO STEER. EMERGENCY MANEUVERS WOULD BE IMPOSSIBLE. MUST SHUT THE VEHICLE OFF AND RESTART TO GET STEERING BACK, WHICH IS NOT EASY TO DO IN MANY SITUATIONS. WILL WORK MOST OF THE TIME BUT FAIL ONCE PER DAY OR SO. MY MECHANIC HAS ORDERED A NEW POWER STEERING PUMP AND FAN FROM BMW WHICH HE SAYS IS THE FIX FO... Read more
Incident date: Mar 16, 2011
POWER STEERING GOT TIGHTER AND TIGHTER MAKING IT REALLY HARD TO TURN IN SMALL CORNERS (WHICH ARE EVERYWHERE IN BIG CITIES). IT TURNS OUT THE BE A WELL-KNOWN ISSUE WHICH IS POWER STEERING FLUID LEAK. IT ALMOST GOT ME INTO ACCIDENTS/PROPERTY DAMAGE DUE TO TIGHT STEERING. *TR
Incident date: Mar 12, 2011
I WAS LEAVING MY HOME WHEN I NOTICE, AS SOON AS I START MY CAR, THAT MY STEERING IS VERY STIFF. I HAVE TO USE MY WHOLE BODY TO TURN THE WHEEL AND MANEUVER THE CAR. IT HAS BEEN GOING ON FOR ALMOST A WEEK NOW OFF AND ON. GO ONLINE AND RESEARCH PROBLEM TO FIND ITS GOING TO COST ME NEAR $1000 TO FIX. *TR
Incident date: Mar 14, 2011
LOST POWER STEERING WHILE DRIVING. SIGNIFICANT FORCE WAS NEEDED TO TURN THE VEHICLE. THE PROBLEM LASTED FOR ONE DAY. THE POWER STEERING RETURNED THE FOLLOWING DAY, BUT THE MOTOR STAYED ON AFTER THE CAR WAS TURNED OFF. THE DEALERSHIP HAS TO REPLACE THE MOTOR AND THE FAN. *TR
Incident date: Aug 1, 2008
POWER STEERING UNIT HAD TO BE REPLACED TWICE BECAUSE OF PS MOTOR FAILING SUDDENLY AND WITH NO WARNING. FIRST OCCURRENCE NEARLY CAUSED CRASH BECAUSE PS FAILED WHILE NEGOTIATING INTERSECTION. *TR
Incident date: Mar 12, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED WITHOUT PRIOR WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS AWAITING A RESPONSE FROM THE TECHNICIAN TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT DISCOVERED THAT THE POWER STEERING PUMP DEFECT WAS A COMMON PROBLEM WHILE DOING FURTHER RESEARCH ON THE F... Read more
Incident date: Feb 24, 2011
EXPERIENCED A COMPLETE LOSS OF POWER STEERING WHILE DRIVING AT HIGH-SPEED AND PREPARING TO EXIT THE HIGHWAY. AS SUCH, I NEARLY DROVE OFF THE ROAD ATTEMPTING TO TURN THE VEHICLE ON THE EXIST RAMP -- VERY HARD EMERGENCY BRAKING WAS NECESSARY BECAUSE IT WAS VIRTUALLY IMPOSSIBLE TO TURN, AND THUS, CONTROL THE CAR. I LATER DISCOVERED BY MINI OF SAN DIEGO (WHO CONDUCTED REPAIRS) THAT THE POWER STEERI... Read more
Incident date: Mar 12, 2011
DRIVING NORMALY POWER STEERING FAILED ON FREEWAY CURVE, HAD TO FIGHT TO GAIN CONTROL. *TR
Incident date: Dec 3, 2010
THE VEHICLE HAS LOSS THE POWER STEERING ASSIST DUE TO POWER STEERING PUMP FAILURE. THUS REQUIRING INCREASED FORCE TO STEER AND CONTROL THE VEHICLE. STEERING HAS BECOMES EXTREMELY DIFFICULT AND HAS MADE MANOEUVRING THIS CAR FAR HARDER AND DANGEROUS. THE CAR HAS SPOTTY ELECTRICAL FAILURES; EXAMPLE THE WINDOW JUST DOESN'T WANT TO ROLL UP; NO, WAIT, IT DOES. NO, WAIT, IT DOESN'T. THE STEREO JUST GI... Read more
Incident date: Dec 3, 2010
THE VEHICLE HAS LOSS THE POWER STEERING ASSIST DUE TO POWER STEERING PUMP FAILURE. THUS REQUIRING INCREASED FORCE TO STEER AND CONTROL THE VEHICLE. STEERING HAS BECOMES EXTREMELY DIFFICULT AND HAS MADE MANOEUVRING THIS CAR FAR HARDER AND DANGEROUS. THE CAR HAS SPOTTY ELECTRICAL FAILURES; EXAMPLE THE WINDOW JUST DOESN'T WANT TO ROLL UP; NO, WAIT, IT DOES. NO, WAIT, IT DOESN'T. THE STEREO JUST GI... Read more
Incident date: Dec 3, 2010
THE VEHICLE HAS LOSS THE POWER STEERING ASSIST DUE TO POWER STEERING PUMP FAILURE. THUS REQUIRING INCREASED FORCE TO STEER AND CONTROL THE VEHICLE. STEERING HAS BECOMES EXTREMELY DIFFICULT AND HAS MADE MANOEUVRING THIS CAR FAR HARDER AND DANGEROUS. THE CAR HAS SPOTTY ELECTRICAL FAILURES; EXAMPLE THE WINDOW JUST DOESN'T WANT TO ROLL UP; NO, WAIT, IT DOES. NO, WAIT, IT DOESN'T. THE STEREO JUST GI... Read more
Incident date: Mar 12, 2011
POWER STEERING FAILURE ON MY 05 MINI COOPER-S. POWER STEERING JUST STOPPED WORKING WHILE DRIVING THE CAR ON THE ROAD IN REGULAR TRAFFIC, WAS TURNING LEFT INTO A PARKING LOT FROM A 5 LANE ROAD WHEN IT QUIT WORKING, WAS BARELY ABLE TO TURN THE WHEEL ENOUGH TO SAFELY MAKE IT INTO THE PARKING LOT AND AVOID A CRASH. APPARENTLY AS OF NOW IF I TURN THE CAR OFF AND THEN BACK ON THE POWER STEERING MIGHT CO... Read more
Incident date: Mar 5, 2011
I HAVE A 2005 MINI COOPER S WITH MILEAGE OF ABOUT 72K. THE POWER STEERING FAILED ON AND OFF FOR A WEEK AND WAS COMPLETELY GONE ON MAR 5. UPDATED 07/26/11 *BF THE DEALER REPLACED THE POWER STEERING PUMP. UPDATED 08/19/11
Incident date: Mar 8, 2011
I BOUGHT A 2002 MINI COOPER AND WHILE DRIVING THE POWER STERERING QUIT WORKING. I CONTACTED A MINI REPAIR SHOP AND FOUND THAT THE POWER STEERING PUMP IS ELECTRIC AND IT'S RELAY OR OR ONE FOR IT'S COOLING FAN MIGHT HAVE FAILED. THEY TOLD ME THAT IT IS VERY COMMON AND WOULD COST OVER $1000. TO FIX IT. HAD I BEEN IN THE WRONG MODE OF DRIVING THIS FAILURE COULD HAVE KILLED ME. *TR
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO CONTROL AND THE STEERING PUMP STAYED ON WHILE THE VEHICLE WAS TURNED OFF CAUSING THE BATTERY TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURR... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Mar 11, 2011
Incident date: Mar 11, 2011
WHEN I GOT IN MY 2005 MINI COOPER CONVERTIBLE TO COME TO WORK TODAY, I FOUND THAT I DIDN'T HAVE POWER STEERING. I DROVE APPROXIMATELY 20 MILES TO A GAS STATION AND FILLED UP THE TANK. WHEN I STARTED THE CAR AGAIN, THE POWER STEERING WORKED PERFECTLY. AFTER I GOT TO WORK, I LOOKED ON THE INTERNET TO SEE IF ANYONE ELSE HAD EXPERIENCED THIS AND THERE WERE MANY DIFFERENT PEOPLE WHO HAD DEALT WITH T... Read more