Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 33,654 complaints for MERCEDES-BENZ

Incident date: Apr 6, 2026

February 2026, our vehicle was recalled for the Battery Issue. We contacted Mercedes Benz USA LLC, several several times ,we filed a claim, they said it would be for a Buy Back, we can not get anyone to call us back to resolve this issue, we contacted the dealer that we purchased the vehicle from and they will not call us back at all. Meanwhile we have received emails from the Charging Station C... Read more

Incident date: Apr 6, 2026

My 2018 CRV was taken to Dick Ide Honda for a recall on my fuel pump. The next day I was driving my car and it just stopped running and I drifted off to the side of the road. It would not start up but had power in the car. No warning signs or lights. I had it towed back to dealer that just worked on it and they stated that they did nothing wrong and and now they need to do a system check / diagn... Read more

Incident date: Apr 6, 2026

Four separate incidents but related incidents. Primary concern: vehicle turns off and puts itself in park without notice and cannot be restarted. Two incidents were in traffic at a stop light, and the vehicle could not be started for 12-15 minutes. Two times it occurred while the vehicle had been parked for a short period of time but could not be restarted. March 4, 2026 driver was stopped at a... Read more

Incident date: Feb 19, 2024

The car misfires very badly. I have changed the fuel injectors, fuel pump, spark plugs and the ignition coils to no avail. Also, car randomly showed to be overheating one day, got home and checked and my coolant level had dropped dramatically very quickly. The car has since been diagnosed with a bad head gasket.

Incident date: Feb 19, 2024

While driving on a highway in snowy conditions, the vehicle experienced a brief loss of traction and slid across lanes. There was no confirmed collision with another vehicle, object, or obstacle. During this event, the passenger-side curtain airbag and passenger seat airbag deployed unexpectedly. There were no warning lights, messages, or prior symptoms indicating any issue with the airbag or safe... Read more

1 injured

Incident date: Apr 3, 2026

On March 6, 2026 exactly one month ago from today, I was driving my Chevrolet Silverado 1500 ZR2 with a 6.2 liter gas engine to a family vacation. We were traveling through our home state to another state. I was driving and my wife, along wiht two children (age [XXX] and [XXX] ) and my family dog were all riding inside the truck. We were traveling at posted highway speed approximately three ho... Read more

Incident date: Apr 5, 2026

The contact owns a 2020 Kia Soul. The contact stated that while operating the vehicle, the vehicle was driving sluggishly, and the vehicle unexpectedly decelerated before stalling. The vehicle was towed to the local Service Center and was diagnosed with piston rings failure. The vehicle was later towed to the local dealer to be diagnosed, and metal shavings were found inside the engine oil, and th... Read more

Incident date: Apr 5, 2026

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving 45 MPH, the vehicle started hesitating, with several unknown warning lights illuminated. The vehicle immediately started to decelerate and failed to exceed 25 MPH. The contact moved over to the right lane and continued to drive until arriving at an independent mechanic shop. The mechanic diagnosed the vehicle and det... Read more

Incident date: Feb 9, 2026

I was driving northbound on US 31 near Peru, IN. I stopped at a red light and my car auto shut off initiated. However when the light turned green, I beganto drive again and the car died/stalled on the highway. The emergency parking break engaged. Oncoming traffic, who saw a green light were not slowing down and I was afraid I would be rear ended while my car was stalled at a previously red, but no... Read more

Incident date: Feb 9, 2026

Violent shuddering, as if vehicle does not know what gear to be in. unpredictable harsh and delayed gear changes. Many repairs have been made, including transmission replacement, but issue still remains. Newberg Chevrolet dealership that did all previous repairs has denied to schedule an appointment for follow up diagnosis and needed repairs. This shuddering vehicle is unpredictable and unsafe to... Read more

Incident date: Feb 9, 2026

I need a switch that goes in the steering column. This switch controls auto start/stop, cruise control, lane keeping assist, front pedestrian detection, adaptive cruise control and much more. This switch is currently not available and has been unavailable for purchase for well over a month. I feel that I am not driving a safe vehicle and that because my vehicle was low volume car there is very lit... Read more

Incident date: Apr 3, 2026

The drivers seat belt buckle lactch has broke. The part of the buckle that latched the seatbelt has broken and fallen down into the buckle therefore the drivers seat belt can not be worn. This is a huge safety issue and is also illegal. The seat beat and buckle should be something in a vehicle that doesn’t just break like this. Makes me very concerned that they will not hold up in an accident.

Incident date: Feb 18, 2026

The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separat... Read more

Incident date: Apr 1, 2026

Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line. Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well. Applied brake, but impact was too rapid. Second incident with my Volvo was a month la... Read more

Crash

Incident date: Mar 27, 2026

Sealed transmission found "bone dry" at approximately 13,000 miles. No consumer-accessible dipstick. Complete transmission failure January 2, 2026. Second complete powertrain failure March 14, 2026, nine days after first repair completed. Symptoms on second failure (loss of power, hollow tumbling sound) consistent with engine bearing/connecting rod failure matching Cook et al. v. General Motors (C... Read more

Incident date: Mar 31, 2026

The check engine light repeatedly comes on in my vehicle and despite expensive repairs and multiple trips to the mechanic, the problem is recurring. It has now been determined that there is a coolant intrusion into the engine block and the only resolution is to replace the engine block in its entirety which will cost thousands of dollars. This is a known issue with the Ford Ecoboost engine and a... Read more

Incident date: Mar 21, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 20-30 MPH, the vehicle unexpectedly lost electrical power, and the vehicle came to a stop. The vehicle was pulled over to the side of the road. The vehicle was then restarted and driven without further failures. However, the contact had since stopped driving the vehicle in electric mode out of safety con... Read more

Incident date: Mar 21, 2026

Automatic start/stop fails to turn car on - intermittent. Taken it to Subaru detailer miltiple times and paid for services to correct the issue, but the issue persists. Fist time - replaced the battery in July 2025. 2nd time, went on a ride along for 1 hour, issue did not happen, replaced spark plugs, issue persists. 3rd time, updated TCM software, issue still persists. Subaru of America is aware ... Read more

Incident date: Mar 21, 2026

Incident date: Mar 27, 2026

On 03/29/2026 at approximately 11:00 AM, I was driving my 2024 Polestar 2 southbound on [XXX] near [XXX] in the center lane at approximately 80 mph in heavy traffic. Without any prior warning — no vibration, no TPMS alert, no unusual noise, no warning lamps or messages of any kind — the left rear tire suffered a catastrophic tread/belt separation. The tire is a Continental original equipmen... Read more

Incident date: Mar 27, 2026

Incident date: Feb 13, 2026

My 2024 Ford Ranger Raptor has been suddenly losing power or stumbling upon initial acceleration. This has been occurring intermittently since it was nearly new. My truck now has approximately 10,500 miles. The problem has become increasingly frequent. It seems to occur most often when accelerating from a complete stop. The loss of power can last for several seconds, then afterwards, normal power ... Read more

Incident date: Feb 13, 2026

On the interstate from [XXX] to [XXX] the Nissan Versa's License Plate reflected light so bright that it blinded my ride and we had to slow down and wait for them to get farther away from us. This is not random, they have a spray fixative on their license plate designed to block cameras from clocking their license plate or their numbers being recorded. This was easy to see whenever a light is sh... Read more

Incident date: Mar 1, 2026

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power. There were several unknown warning lights illuminated, and the message that the vehicle would not exceed 55 MPH while driving. The contact stated that after driving for several miles, the message appeared that the vehicle would not accelerate to 30... Read more

Incident date: Mar 18, 2026

I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. ... Read more

Crash

Incident date: Mar 31, 2026

I began experiencing "sticky" steering at highway speeds, requiring that I use force to keep the vehicle from drifting out of its lane. The problem worsened until, roughly one month later, the cruise control system went out without warning and refused to come back on. I took the car to the Honda dealership in Port Charlotte, FL on 3/30/26 where they were able to duplicate the problem immediately... Read more

Incident date: Dec 17, 2025

P1098 code coolant control valve fail service bulletin N252508341 my vin not covered but same motor and same part !

Incident date: Dec 17, 2025

I am writing to file a complaint regarding four recalls on my 2023 Hyundai Palisade in the past year, two of which remain unresolved due to lack of parts or remedy. We received notification of the seatbelt recall in October and scheduled with our local Hyundai dealership. Upon arriving at our appointment, we were told there were no parts to complete the repair and that there was a months long wa... Read more

Incident date: Mar 30, 2026

Per Acura service bulletin 23-022, Dated June 9th 2023, Acura extended a warranty on the rear steering actuators that were admitted to be “manufacturer error” parts, to extend 10 years from purchase date. In my opinion any part that is known to have manufacturer defects that effect the primary Rear wheel drive system that effects almost all safety systems on the vehicle to include limp mode on... Read more

Incident date: Nov 3, 2025

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle suddenly decelerated to 40 MPH and failed to properly accelerate. The check engine warning light was illuminated and there was a knocking sound coming from the engine. The contact pulled over to the side of the road, and the vehicle was towed to the residence. The vehicle was towed to th... Read more

Incident date: Mar 30, 2026

The contact owns a 2026 Honda Odyssey. The contact stated that while driving on several occasions at various speeds, the blind spot monitor became inoperable with the message "Blind Spot Information Systems Failure - See Dealer" displayed. The contact also stated that while in the driver assist mode, the message "System Could not be Retrieved - Please try Again" was displayed. The vehicle was take... Read more

Incident date: Mar 10, 2026

Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. De... Read more

Incident date: Feb 27, 2026

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at highway speeds, the front passenger’s side A-pillar trim detached. The local dealer was contacted about the failure, and the contact was informed that parts ... Read more

Incident date: Feb 9, 2026

Vehicle Information Year/Make/Model: 2018 Mazda CX-5 Engine: 2.5L Mileage at Failure: Approximately 115,000 miles Component: Engine Complaint Summary: I am reporting a sudden and unsafe engine failure involving a cracked cylinder head in my 2018 Mazda CX-5. This failure occurred without warning at approximately 115,000 miles and resulted in significant oil leakage from the engine. Description ... Read more

Incident date: Mar 29, 2026

After fueling, codes P0496 will show and car will not start or struggle to start. Stalling when on freeway and rough idle. My vehicle shut off on the freeway causing me to almost crash and had to stop immediatly. In my investigation, it seems I am not the only one suffering this issue. I am on my 2nd engine replacement from the original recall as well.

Incident date: Feb 10, 2025

Rear backup camera failed and is just showing a blue screen or black screen with squiggly lines.

Incident date: Mar 23, 2026

At 92,000 miles my transmission went out and Toyota told me I need a brand new one. It goes in for routine services. It’s available for inspection. For the last few years I addressed the issues of jerky shift motion and it was blown off every time. It is only 7 years old. It stalled out in a busy intersection and wouldn’t move forward or backwards. There were no warning lamps before it went ou... Read more

Incident date: Mar 26, 2026

When I went to turn the car on last Tuesday (3/24.2026), the entire digital dashboard was black. I tried restarting the car a few times with no resolution. Thankfully, the infotainment screen and heads up display (HUD) were on and working fine. If it was not for the HUD, I would of had no idea what my speed was driving home. However, I was unable to see my gas level or other safety features which ... Read more

Incident date: Mar 13, 2026

I was driving past a school zone at 20 mph, came to a stop to allow children to cross street, as I began my acceleration past the school crossing, I reached a 20mph speed again and my CRV activated the emergency braking system without having anything in front of me that could have activated the forward collision braking system. Luckily I was not rear ended.

Incident date: Aug 25, 2025

I am reporting a potential airbag system/emergency brake failure in my 2023 Mazda CX-50. I was involved in a rear-end motor vehicle accident at approximately 60 mph while my vehicle was completely stopped. I then hit the person in front of me. At the time of the impact, the airbags did not deploy, and I received a dashboard message indicating an airbag system malfunction. Since then, the emergenc... Read more

Crash 1 injured

Incident date: Aug 25, 2025

Steering rack makes a clicking/popping noise when turning the wheel. This began around 32,000 miles.There were no warning lights or messages when this issue began. It was not suspected to be as serious as thought. When taken to the dealership, service department stated that steering rack needs replacing, for around $5,000. This steering issue could cause the loss of power steering putting driver a... Read more

Incident date: Aug 25, 2025

Engine experienced premature valvetrain failure (camshaft/lifter issue) at approximately 145,000. Vehicle developed ticking noise, misfire, and loss of power. Diagnosis confirmed camshaft/lifter damage requiring major repair. This appears to be a known issue with the 3.6L Pentastar engine and is documented in Chrysler STAR case S2309000013. Failure creates potential safety concern due to loss of ... Read more

Incident date: Sep 30, 2024

The chrome trim on exterior door handle on driver side failed, peeling back to create a sharp, blade-like edge. When i tried opening the door, it sliced my finger causing bleeding and a trip to urgent care. Aparently many other consumers are facing the same problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1 injured

Incident date: Sep 30, 2024

I’ve been doing research for this particular issue on the 2020 bmw m340i (B58 engine). There is a plastic housing on the oil pump that seems to completely collapse due to consistent heat cycles (starting the vehicle). As far as I know that common symptoms include not being able to read oil levels and this is what commonly shows a faulty or unreliable oil pump that could potential cause a oil lea... Read more

Incident date: Sep 30, 2024

An explosion bursted out on my panoramic glass rooftop while I was driving at normal subdivisional speed at 25 - 30 mpg. The rooftop shattered spontaneously without impact. Took the vehicle to Toyota dealership where bought from. The advisor in service thought it is weird as the edges of the big hole on rooftop are convex. However they decided it shall hit by other objects Showed to insurance ... Read more

Incident date: Feb 10, 2026

A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This su... Read more

Incident date: Mar 16, 2026

The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking abnormally. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the failure had occurred while driving over a speed bump or while turning the steering wheel. The vehicle was taken to an independent mechanic, where... Read more

Incident date: Mar 16, 2026

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35-40 MPH, the vehicle experienced a loss of power steering assist. The EPS message was displayed, and the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufact... Read more

Incident date: Feb 9, 2026

The contact's husband owns a 2022 GMC Terrain. The contact stated that while driving at 20 MPH, the vehicle shut off with the message "Press Brake Pedal to Start" displayed on the instrument panel. The contact attempted to restart the vehicle several times and added fuel to the fuel tank jug; however, the vehicle failed to restart. Due to the failure, the vehicle was towed to an independent mechan... Read more

Incident date: Mar 26, 2026

The contact owns a 2025 Ducati Panigale V4. The contact stated that there was an abnormal air sound coming from the brake pedal while depressed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 26V050000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and co... Read more

Previous 1 2 3 4 5 ... 17 18 19 ... 673 674 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog