Consumer Safety Complaints

Incident date: Sep 6, 2021

The camera doesn’t work and if it does it shows the picture reversed. It has the right side of the vehicle on the left side of the camera. Checked for updates but there aren’t any. It started working correctly just last week, but then it goes back to saying call dealership or reversed.

Incident date: Dec 16, 2023

Hev is not working happened 2 two times already

Incident date: Dec 16, 2023

since I am chemically sensitive and they had sprayed so much cleaner in this vehicle that when my husband got it home he took vinegar and cleaned it out many times and then he took it to someone to have them do the floor over so the plastic smell wouldn't stink so bad for me. It had to be there for a couple weeks or this I'm sure would have showed up much sooner. At one time our vehicle would not ... Read more

Incident date: Dec 16, 2023

since I am chemically sensitive and they had sprayed so much cleaner in this vehicle that when my husband got it home he took vinegar and cleaned it out many times and then he took it to someone to have them do the floor over so the plastic smell wouldn't stink so bad for me. It had to be there for a couple weeks or this I'm sure would have showed up much sooner. At one time our vehicle would not ... Read more

Incident date: Sep 8, 2023

I am writing to bring to your attention a critical issue affecting my 2016 HYUNDAI SONATA 4 DOOR SEDAN, that warrants investigation and public awareness. Hyundai cars are currently plagued by ENGINE OIL CONSUMPTION PROBLEMS that ultimately lead to ENGINE FAILURE, due to there being NO WARNING LAMPS, MESSAGES, or OTHER SYMPTOMS OF THE PROBLEM PRIOR TO THE FAILURE. This is a concerning issue that r... Read more

Incident date: Sep 8, 2023

I am writing to bring to your attention a critical issue affecting my 2016 HYUNDAI SONATA 4 DOOR SEDAN, that warrants investigation and public awareness. Hyundai cars are currently plagued by ENGINE OIL CONSUMPTION PROBLEMS that ultimately lead to ENGINE FAILURE, due to there being NO WARNING LAMPS, MESSAGES, or OTHER SYMPTOMS OF THE PROBLEM PRIOR TO THE FAILURE. This is a concerning issue that r... Read more

Incident date: Sep 8, 2023

The driver passenger restraint system light comes on which is a manufacturer defect that should be covered for the life of the vehicle (this is not a wear-and-tear) component. I called BMW and was told that the part is out of warranty. I would like an investigation of this part for all BMW X3 as the defect can result in fatalities.

Incident date: Dec 14, 2023

Hello My complaint is why is it taking KIA so long on the HECU electrical short issue. According to your website this all started at the end of Sept. We got a recall notice on dated Nov 14. When I call and visit the Kia dealership they are on hold waiting for updates from corporate I guess. Same thing when I e-mail KIA Customer care. See response from Kia below. =============================... Read more

Incident date: Nov 28, 2023

Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase pr... Read more

Incident date: Oct 1, 2023

The rear trunk glass shattered on its own when the car was parked. This appears to be a known issue and Acura has TSB about it. They should recall the vehicle and fix at their expense.

Incident date: Dec 1, 2023

The contact owns a 2015 Jeep Patriot. The contact stated while driving at various speeds with the accelerator pedal depressed, the vehicle stalled. The contact stated that the vehicle was shifted to park and turned off. After waiting for several minutes, the vehicle was restarted and regained power; however, the vehicle was sputtering while starting. The check engine warning light illuminated with... Read more

Incident date: Dec 1, 2023

BECM starting to fail. Will work and then won’t work. Having issues intermittently.

Incident date: Dec 1, 2023

BECM starting to fail. Will work and then won’t work. Having issues intermittently.

Incident date: Dec 13, 2023

There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn s... Read more

Incident date: Dec 13, 2023

There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn s... Read more

Incident date: Dec 13, 2023

The contact owed a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The contact stated that while the vehicle was parked in the driveway, the contact started the vehicle to... Read more

Fire 1 injured

Incident date: Dec 13, 2023

My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage... Read more

Crash

Incident date: Dec 13, 2023

My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage... Read more

Crash

Incident date: Aug 31, 2022

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal grinding and cracking sounds while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were corroded and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the con... Read more

Incident date: Aug 31, 2022

3 out of 4 doors have stopped opening from the outside. The locks still work properly and have no effect on the outside door handles. The doors still open just fine from the inside, except for the driver door. The driver door will not open at all, which is a major safety issue and should have been recalled, especially since the door handles are well known issue for Hondas. Although the car does ha... Read more

Incident date: Nov 23, 2023

The contact leased a 2022 Subaru Legacy. The contact stated that condensation was leaking onto her foot. While driving, water entered the vehicle and caused the rugs, radio, and amplifier to become wet. The vehicle was taken to the local dealer, where it was diagnosed that water had entered the vehicle, and the radio rugs and amplifier were replaced. The manufacturer was not contacted. The approxi... Read more

Incident date: Dec 1, 2023

Power train malfunction (wrench) indicator came on. I eventually slowed down and when turning sharply, I could feel some grinding. I didn't want to drive any longer than necessary and got the vehicle to a shop. There was a bulletin for this problem-23-2114 requiring replacement of multiple parts including intermediate shaft and half shaft. Considering this was in the front end drive train, I was v... Read more

Incident date: Dec 12, 2023

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool... Read more

Incident date: Dec 12, 2023

Fuel Gauge is always showing incorrect levels. When fueld up to full at times the gauge will show 1/2 tank to 1/4. Then other times if I know I have 1/4 tank of fuel left the gauge will show as full tank. Very unreliable and concerned whether I have a fuel leak or what not

Incident date: Dec 12, 2023

Door made popping sound and door is no longer latching. Hinge broke. Dealership states faulty spot weld.

Incident date: Jun 1, 2023

Incident date: Dec 11, 2022

When parked on a slight incline facing uphill (~5°) fuel gauge began reading full. Fuel level prior to parking was 1/2 tank. Fuel gauge was stuck reading full for several days. Dealership unable to resolve.

Incident date: Dec 11, 2022

When parked on a slight incline facing uphill (~5°) fuel gauge began reading full. Fuel level prior to parking was 1/2 tank. Fuel gauge was stuck reading full for several days. Dealership unable to resolve.

Incident date: Oct 3, 2023

LT275/70R18 E While driving west on I10 near Thermal California, the rear driver side tire lost 100% of its thread at a 65 MPH speed. When the thread separated from the tire it damaged fender area of the truck extensively and caused a violent throw and shake of the rear of the truck. The interesting fact is that even after losing 100% of the thread he tire steel belts exposed the tire stayed infla... Read more

Incident date: Dec 11, 2023

The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed and exiting a ramp to get on to a major highway, the vehicle failed to accelerate as needed. The contact stated she depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that the engine power reduced warning light was illuminated, and the vehicle decelerated and ... Read more

Incident date: Dec 1, 2023

I purchased a brand new 2024 kia k5 gt on September 2 2023; from kia of Cerritos "18201 Studebaker Rd, Cerritos, CA 90703" . My car has noticeable defects that affect the driving experience and can be dangerous. When coming to a stop the engine turns off as if it was deactivating one or more of my cylinders. While that happens it stalls the car. My adaptive cruise control doesn't work as intended ... Read more

Incident date: Dec 1, 2023

I purchased a brand new 2024 kia k5 gt on September 2 2023; from kia of Cerritos "18201 Studebaker Rd, Cerritos, CA 90703" . My car has noticeable defects that affect the driving experience and can be dangerous. When coming to a stop the engine turns off as if it was deactivating one or more of my cylinders. While that happens it stalls the car. My adaptive cruise control doesn't work as intended ... Read more

Incident date: Nov 14, 2023

The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle and was able to continue driving. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic, where it was... Read more

Incident date: Nov 14, 2023

My 2015 Acura RDX headlights have progressively been getting more and more dim over the past 5+ years. I am now at the point that I can no longer safely drive my car at night. I am unable to see very far in from of me, making it impossible to see lines in the road, or gauge where my vehicle is in the road. I have to use my high beams if I want to see anything. This blinds oncoming traffic. Whil... Read more

Incident date: Nov 14, 2023

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention). The contact stated that while the vehicle was in reverse(R), the rear-view camera screen was blue. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact stated that the manu... Read more

Incident date: Oct 25, 2023

The following error message is displayed: "secure vehicle against rolling" this message is displayed due to a broken spring in the gear selector mechanism. Because of the broken spring, the car's computer cannot detect whether or not the gear selector is in park. This creates a safety hazard because the gear selector can be shifted into drive without having your foot on the brake. Note that a very... Read more

Incident date: Nov 21, 2023

The contact owns a 2013 Ford Fusion. The contact stated while starting the vehicle, the engine would misfire before running smoothly. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but became recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The ma... Read more

Incident date: Nov 21, 2023

I experienced a fuel theft while parked in a hospital parking lot. This vehicle has a fuel filler lid that opens from outside and can be opened by anyone. I came back to the vehicle to find the fuel filler lid open and the gas tank at a lower level than when I parked. I checked and there was no leakage. Fuel filler lids should open from inside vehicles or have a lock on them.

Incident date: Dec 11, 2023

I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration... Read more

Incident date: Dec 9, 2023

While exiting slowly from the parking lot, the Toyota started to make a beeping alarm noise, then suddenly lurched forward. Applying the brake had no effect, and the car accelerated across the LRT tracks, climbed onto the passenger platform, and only stopped when it collided with an electrical box there.

Crash

Incident date: Dec 8, 2023

When in heavy fog, rain, direct light to cameras or sensor the safety features become unavailable. As soon as any of the above goes away they come back. This in my opinion becomes more of a risk driving these vehicles if the safety systems do not function properly.

Incident date: Dec 4, 2023

while driving at approximately 70 mph on the highway, I encountered a severe issue that jeopardized my safety and the safety of others on the road.The problem manifested as a fuel leak, resulting in fumes inside the vehicle that caused impairment to my ability to operate the vehicle safely. This impairment led to the vehicle entering a gated mode and initiating aggressive braking, almost causing a... Read more

Crash Fire

Incident date: Nov 26, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experien... Read more

Incident date: Nov 16, 2023

He wiring harness to the 4wd kept coming on which wouldn’t allow me to ingage. Mountain Chevy citified mechanic found a chafing on the wiring harness. After filing it my truck started to light up like a Christmas tree, Stability service, trailer brake service, Locker service, Power streering service and they done turn off. Which is caused by more chafing wires that are to close to components of ... Read more

Incident date: Dec 8, 2023

Mercedes Benz Selma, Texas Dearlership refuses to service known issue with fuel system leaks on C300 because they cannot reproduce problem. Problem is that don't have the correct environment to test for this know problem. “There is a short rubber fuel line/hose in the engine compartment that is attached with compression clamps; the hose connects the fuel line from the gas tank to the high pres... Read more

Incident date: Dec 8, 2023

The contact owns a 2005 Subaru Baja. The contact stated that while driving at 35 MPH, the contact noticed an unusual squeaking sound coming from the vehicle. The contact drove the vehicle to a safe location and parked the vehicle. The contact exited the vehicle and inspected the vehicle. The contact walked around the vehicle, and while inspecting the exterior of the vehicle, he became aware that t... Read more

Incident date: Oct 22, 2023

My family took a trip from Colorado to Yellowstone National Park in Wyoming. I began feeling a strange sway in the trailer about half-way through Grand Tetons National Park. When we arrived at our campground in Yellowstone, I noticed that I was unable to level the camper properly and began looking at potential causes. The I-Beam type frame broke at and around where the rear axle mount shackle is w... Read more

Incident date: Oct 15, 2023

knocking noise. check engine light came on. took to my mechanic and its a total engine failure. ball bearings are loose and leaking oil and could have catastrophic damage at any moment.

Incident date: Dec 5, 2023

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool con... Read more

Incident date: Dec 5, 2023

Driving down interstate the reduced engine light came on then engine turned off , no signs of issues prior. Luckily I was able to controlmthe vehicle to pull off the road into the grass. Had towed to Nissan in Vissalia, California and they have to replace engine due to crankshaft issue and bearings found in oil pan. Currently awaiting warranty approval as it will cost over $21,000 to be fixed

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