Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jun 19, 2026
Vehicle has a coolant intrusion issue which is a well known issue for this model and year. Reference campaign 21N12
Incident date: Jun 22, 2026
There is a frequency coming from the front of the driver's seat, steering wheel, and under the instrument panel that sends a electrical shock as you drive. If you have aluminum foil or any type of material that blocks electrical signals in the driver's seat it will shock you as well. This could definitely cause an accident while driving . This happens daily. It started in April 2026.
Incident date: Jul 2, 2026
when cold: - delays in shifts, sometimes up to a few seconds, hard jolt due to revs being too high once it finally shifts (really bad in 2nd gear, pretty bad in 3rd) - slight delay in overdrive gears sometimes (7th, 8th, 9th, 10th) after warming up: - delay upshifting into 4th and 5th almost always, even in manual mode - slight jolt downshifting into 6th at random: - gearbox gets confused and d... Read more
Incident date: Jul 2, 2026
Sunroof glass exploded without warning while driving at highway speed. Glass shards poured throughout the vehicle including on the driver, potentially putting the vehicle and other vehicles in danger.
Incident date: Jun 28, 2026
The traction control, abs, and emergency brake light came on. We checked and the code produced was C1391. There’s a humming noise every 10 or so seconds when idle. The humming noise is also present when braking. We did some research and this appears to be an issue with Toyota Prius. We called the dealership and were informed that this was not a known issue. Thank you.
Incident date: Jul 1, 2026
Air conditioning problem . Ac shuts down after several hours . Has happened to numerous other Genesis cars .
Incident date: May 20, 2026
If the car is in the sun loud static noise blares on all the speakers
Incident date: May 20, 2026
If the car is in the sun loud static noise blares on all the speakers
Incident date: May 4, 2026
The contact owns a 2024 Honda Pilot. The contact stated that while driving at an undisclosed speed, after the vehicle had warmed up, there was a popping and clicking sound coming from the vehicle while turning the steering wheel. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering rack needed to be replaced. The contact stated that one year later, the failure... Read more
Incident date: Jun 17, 2026
The vehicle has experienced repeated critical transmission failures and currently has four active Federal Safety Recalls with no available remedy. The transmission has failed four separate times, requiring four transmission assemblies within approximately 68,795 miles. The latest failure produced DTC P07F7 (Gear 10 Incorrect Ratio) and was confirmed by the Ford dealer and an independent inspector ... Read more
Incident date: Jun 30, 2026
My 2018 f150 downshifted to first and scuttled across the road because it downshifted so hard. I almost wrecked because of this! It messed with my transmission ability !
Incident date: Jun 30, 2026
The infotainment screen has ghost/phantom touches. So the touchscreen registers taps I didn't make. This occurs while I’m driving, make it impossible to have my GPS navigation, or my Apple car play. It even freezes the screen. I’ve replaced my infotainment screen and the same error occurred a year later. I had to pay out of pocket for an error than is occurring in the other vehicles with the s... Read more
Incident date: Jun 30, 2026
The transmission in my 2019 Ford Edge with 82,595 miles completely broke down/stopped working, not allowing me to shift gears or engage the transmission at all.. No warning lamps or other indicators prior to this problem were present. The vehicle had to be towed to the dealer (Dean Sellers Ford, Troy, Michigan). The dealer reports the transmission has to be completely replaced as it has "suspect... Read more
Incident date: May 26, 2026
Engine light stays on along with manual light and charging system service now. Battery, alternator changed out, 3 mechanic repair shops can not find what is wrong. Vehicle bogs down and does not run right when the Manuel light comes one which is about 2 times a week.
Incident date: Jun 30, 2026
The contact owns a 2024 Toyota Tundra. The contact stated that on two occasions while driving at undisclosed speeds, the vehicle lost motive power while attempting to accelerate from a complete stop. Upon depressing the accelerator pedal, the vehicle abruptly stopped in the middle of an intersection, with the brake warning light illuminated. The vehicle resumed normal operation after several secon... Read more
Incident date: Jun 30, 2026
December 2025 I was at a complete stop and the car clunked and the brake pedal got hard hard to push and then a couple months later a brake sensor light came on and when I plugged the code reader into it, it said give me a brake sensor code, and then it started slamming on the brakes all by itself when I went to takeoff hard like give you whiplash hard and it didn’t just do it once it did it a f... Read more
Incident date: Jun 30, 2026
There was a recall issued within the last year for my make and model vehicle, in March 2026, it was fixed when my car was towed to a Mazda dealership due to a check engine light and "hybrid engine malfunction". On June 24, 2026, the vehicle went into limp mode, the error message resolved upon turning off the vehicle. There were no check engine lights that appeared. On June 25, 2026, the vehicle we... Read more
Incident date: Jun 25, 2026
The incident is that the rear brakes keep wearing much faster than the front. New brake pads do not last after only less then 10,000 miles of driving. Dealership and mechanic expect that there is a caliber issue with the 2019 model that is causing the rear brakes to wear too fast. Manufacturer should remedy this issue.
Incident date: Jun 25, 2026
Right rear toe link to knuckle bolt snapped off while driving causing a deadly situation.
Incident date: Jun 27, 2026
On 6/11/26, around 2:10 pm, when i was slowly pulling over to park on a road side, the car suddenly rushed forward unexpectedly. It was so powerful, at the time I could only hear the panic reactions from the two passengers and sense the imminent collision with the parked bmw in the front of several car length away. Right before the collision i steered the wheel to the right to avoid the bmw and m... Read more
Incident date: Jun 27, 2026
The cp4.2 high pressure fuel pump failed sending metal through the system and destroying the fuel system.
Incident date: Jun 26, 2026
Vehicle: 2020 Ford Escape Issue: Transmission / Torque Converter My 2020 Ford Escape has ongoing transmission problems, including slipping, shuddering, delayed shifting, and sudden loss of power. The vehicle hesitates when accelerating and sometimes fails to engage properly, creating unsafe situations in traffic. These issues appear related to the torque converter and are happening more often ove... Read more
Incident date: Jun 27, 2026
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was displayed, and the trailer brakes became inoperable. After restarting the vehicle, the failure was ... Read more
Incident date: Jun 27, 2026
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was displayed, and the trailer brakes became inoperable. After restarting the vehicle, the failure was ... Read more
Incident date: Jun 27, 2026
My company purchased a new 2022 Chevrolet Silverado RST from Bomnin Chevrolet Manassas in December 2022. The vehicle has been properly maintained according to GM’s recommended maintenance schedule, including routine oil changes and tire rotations. On February 10, 2025, the truck began shaking and repeatedly shutting off. Bomnin Chevrolet diagnosed a failed fuel injector and completed the repair... Read more
Incident date: Jun 28, 2026
UPDATE:American Honda was formally notified of this steering failure on my 2025 Civic Hybrid. Honda corporate has officially declined to pull the EDR black box data, stating that data retrieval must be handled via the insurer. The physical vehicle is now being transferred to State Farm Insurance at Copart (Arcadia, FL) under Claim [XXX]. Requesting that NHTSA investigators reference this claim and... Read more
Crash
3 injured
Incident date: Jun 28, 2026
The contact owns a 2025 Kia Sorento. The contact stated the messages "Take A Coffee Break" and "Hands on Steering Wheel" consistently illuminated while driving. The vehicle was taken to the dealer, who stated that there was no issue with the vehicle. While driving approximately 60 - 70 MPH, the Forward Collision Avoidance system activated, causing the vehicle to swerve towards the right, and the b... Read more
Incident date: Dec 31, 1969
My Tesla has repeatedly exhibited dangerous behavior while Full Self-Driving (FSD) is engaged. On multiple occasions, the vehicle has stopped for a red light and then proceeded through the intersection while the traffic signal was still red. This has put my family and others at risk on a public roadway and creates a serious safety concern. One documented incident occurred on June 21, 2026, while m... Read more
Incident date: Dec 31, 1969
My Tesla has repeatedly exhibited dangerous behavior while Full Self-Driving (FSD) is engaged. On multiple occasions, the vehicle has stopped for a red light and then proceeded through the intersection while the traffic signal was still red. This has put my family and others at risk on a public roadway and creates a serious safety concern. One documented incident occurred on June 21, 2026, while m... Read more
Incident date: Dec 31, 1969
My Tesla has repeatedly exhibited dangerous behavior while Full Self-Driving (FSD) is engaged. On multiple occasions, the vehicle has stopped for a red light and then proceeded through the intersection while the traffic signal was still red. This has put my family and others at risk on a public roadway and creates a serious safety concern. One documented incident occurred on June 21, 2026, while m... Read more
Incident date: Jun 21, 2026
The contact owns a 2017 Acura MDX. The contact stated that while driving approximately 50 MPH, the vehicle lost power and stalled in the middle of the roadway. The vehicle was towed to a dealer to be diagnosed, and it was determined that the engine needed to be replaced. Additionally, the transmission failed to shift out of park(P). The vehicle was not repaired. The manufacturer was notified of th... Read more
Incident date: Jun 21, 2026
The contact owns a 2017 Acura MDX. The contact stated that while driving approximately 50 MPH, the vehicle lost power and stalled in the middle of the roadway. The vehicle was towed to a dealer to be diagnosed, and it was determined that the engine needed to be replaced. Additionally, the transmission failed to shift out of park(P). The vehicle was not repaired. The manufacturer was notified of th... Read more
Incident date: Jun 21, 2026
I was driving and the highway speed was about 55 mph and suddenly the car shut off and I was in a very dangerous spot
Incident date: Jun 28, 2026
While driving on the highway with my entire family in the vehicle, truck lost power without warning and what it seems it went into a limp mode. This created an incredibly hazardous situation, exposing my family and the drivers around us to an imminent risk of a high-speed collision. Thankfully, nothing happened and no one was hurt. Upon restarting the vehicle, the check engine light illuminated, ... Read more
Incident date: Jun 14, 2026
I have a 2023 Hyundai Ioniq 5 Limited and had the ICCU "popped" (failed) which took about two weeks to replace. This time we were lucky that in happened at our home but had we been driving the car would it would have completed died. We regularly drive from from [XXX] to [XXX] were there are large section of [XXX] with no cell service. Meaning potentially walking for miles in extreme heat or cold. ... Read more
Incident date: Jun 24, 2026
The paint (white orchid pearl) is peeling down to the metal on three of the doors. I did have a spot on the roof repaired during the extended 7 year warranty. But this current problem happened after the warranty expired.
Incident date: Jun 24, 2026
The electric board goes black frequently. Also, my backup camera and assistive device for backup doesn’t work. It starts and stops after a second. Posing a big problem with backing up because I have neck injury and can’t adequately see.
Incident date: May 15, 2026
The electric board goes black frequently. Also, my backup camera and assistive device for backup doesn’t work. It starts and stops after a second. Posing a big problem with backing up because I have neck injury and can’t adequately see.
Incident date: Jun 25, 2026
TRANSMISSION BEGAN HESITATING AROUND 1800RPM WITH ONLY 92,000 MILES SHOWING ON THE ODOMETER. IT FEELS LIKE A FLUTTER AS THE TRANSMISSION SHIFTS INTO THE NEXT GEAR. I HAVE HEARD THE 2016 YEAR GROUP HAS HAD TRANSMISSION PROBLEMS. BELIEVE A RECALL IS JUSTIFIED.
Incident date: Jun 17, 2026
The automatic engine shut off at stop doesn't always restart engine when moving again. This has happened several times where the engine doesn't restart after the engine shut off is engaged. This is the same issue as reported in NHTSA Action Number: EA25004
Incident date: Jun 2, 2025
UNKNOWN I was driving on an expressway around 2:00 AM June 22nd using my cars adaptive cruise control. There was light rain and my car kept a safe distance from the car in front of me that was going slower than the speed I had set my cruise control to. Suddenly my car accelerated as if the car in front of me was no longer there. I had to quickly apply the brakes to avoid a collision. I have arou... Read more
Incident date: Jun 2, 2025
Car was parked outside husbands work since 7 at 12:15 pm he was advised by a co worker that my car was on fire ! When I ran outside my his workers where trying to put out the fire with the fire extinguishers from the work warehouse ! The fire department ended up finish putting out the fire ! The whole engine compartment was burnt to a crisp and a huge hole was burnt through the hood on the passen... Read more
Fire
Incident date: Jun 2, 2025
Car was parked outside husbands work since 7 at 12:15 pm he was advised by a co worker that my car was on fire ! When I ran outside my his workers where trying to put out the fire with the fire extinguishers from the work warehouse ! The fire department ended up finish putting out the fire ! The whole engine compartment was burnt to a crisp and a huge hole was burnt through the hood on the passen... Read more
Fire
Incident date: Jun 23, 2026
Michelin primacy all season 245/45r/19 102v Both rear tires cannot support the load of an rear wheel drive electric vehicle. Both tires wore through the tread at less than 20k miles. Warranty states they are good for 45k. Had to have tires replaced before they caused serious damage to the vehicle, occupants of the vehicle, or the other drivers on the road.
Incident date: Apr 30, 2026
The contact owns a 2017 Acura MDX. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate and lost motive power. The vehicle was coasted to the side of the road and then regained normal operation and accelerated as intended. There were no warning lights illuminated. The failure had occurred three times while driving at various speeds. The vehicle was taken... Read more
Incident date: Jun 23, 2026
Brakes are too soft . Hard to bring the car to a halt without crashing unless you are at very long distance . Brakes engage at a very low level . Dealer says everything is OK and can't do anything about it . Car is dangerous to drive.
Incident date: Mar 23, 2026
I had a misfire on cylinder three. All vehicle lights came on. Vehicle had spark plugs and fuel injectors replaced. The problem persisted and the next code I received was a turbo burst under pressure code. So turbo and water pump were replaced. This made the problem worse because the new turbo made the head gasket leak. Now after paying $4000 in repairs I have to have the head gasket replaced f... Read more
Incident date: Apr 30, 2026
Warnings Adaptive Cruise Control, Lane Keeping Assistance, Collision Warning Systems, Brake System showed up while driving the vehicle, upon further search it was found there is a common issue with Honda Odyssey's multipurpose camera, and the dealer is charging 2000$ to fix it. This is a common problem in all the Honda Odyssey. I request NHTSA to look further into this issue and perform a recall o... Read more
Incident date: May 4, 2026
Head gasket blown on engine. Burned off coolant so no leaks detected and just showed high temperature to pull over and let engine cool. Could have cause engine fire and/or disabled vehicle while on road. Very expensive fix and dealers who were contacted said they’ve had multiple vehicles repaired for same issue. Online is widely reported problem with this make and model and among the different t... Read more