Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Mar 18, 2017
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE LOCAL DEALER THAT WAS CONTACTED WAS NO LONGER IN BUSINES... Read more
Incident date: May 15, 2017
RUSTED THROUGH BODY BACK RIGHT WHEEL CAUSING SHOCK TO PUSH THROUGH INSIDE OF CAR.
Incident date: Jul 11, 2017
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT CHECKED AND FOND THAT THE REAR PASSENGER WHEEL WELL WAS RUSTED OUT. THE DEALER WAS CONTACTED (OAKLAWN MAZDA IN OAKLAWN, ILLINOIS) WHO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILUR... Read more
Incident date: Jul 12, 2017
ON JULY 12, 2017 WHILE DRIVING MY CAR TO WORK I NOTICED SEVERAL LOUD THUMPS COMING FROM THE BACK OF MY CAR. I STOPPED AT THE GAS STATION TO SEE WHERE THE NOISE WAS COMING FROM AND NOTICED THAT MY RIGHT WEAR WHEEL WELL HAD RUSTED OUT. I WALKED OVER TO THE LEFT SIDE AND NOTICED NO EROSION OR RUST. I TOOK MY CAR TO THE TO A NEAR BODY SHOP AND THE TOTAL TO REPLACE THIS WOULD BE OVER $2,000. I ALSO SEA... Read more
Incident date: Apr 17, 2017
2011 MAZDA CX-7. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH REPAIRS AND RENTAL VEHICLE SERVICE. *LD THE CONSUMER STATED THE ONLY VEHICLE THE DEALERSHIP OFFERED WAS A TRUCK. THE CONSUMER IS HANDICAPPED AND IT WAS DIFFICULT TO ENTER AND EXIT THE VEHICLE. UPDATED 07/13/2017*JS
Incident date: Nov 15, 2011
WHEN ENGAGING THE IGNITION SWITCH TO START THE VEHICLE, SMOKE COMES FROM THE STEERING COLUMN, I MUST IMMEDIATELY TURN OFF THE CONTACT POSITION. THIS PROBLEM OCCURS SECONDS AFTER THE IGNITION SWITCH IS ENGAGED.
Incident date: Mar 6, 2017
THE DASH BOARD IS MELTING.
Incident date: Jul 12, 2017
THE STEERING WHEEL SEEMS TO HAVE LOST ALL POWER STEERING CAPABILITIES, VERY SCARY! MAKES IT EXTREMELY DANGEROUS WHEN ATTEMPTING TURNS! NOTICED IT LUCKILY AS I WAS PULLING OUT OF A LARGE PARKING LOT. TRYING TO REMEDY THE SITUATION SO I CAN USE A CAR THAT ISN'T AN ACCIDENT WAITING TO HAPPEN.
Incident date: Jul 12, 2017
THE STEERING WHEEL SEEMS TO HAVE LOST ALL POWER STEERING CAPABILITIES, VERY SCARY! MAKES IT EXTREMELY DANGEROUS WHEN ATTEMPTING TURNS! NOTICED IT LUCKILY AS I WAS PULLING OUT OF A LARGE PARKING LOT. TRYING TO REMEDY THE SITUATION SO I CAN USE A CAR THAT ISN'T AN ACCIDENT WAITING TO HAPPEN.
Incident date: Jul 12, 2017
THE STEERING WHEEL SEEMS TO HAVE LOST ALL POWER STEERING CAPABILITIES, VERY SCARY! MAKES IT EXTREMELY DANGEROUS WHEN ATTEMPTING TURNS! NOTICED IT LUCKILY AS I WAS PULLING OUT OF A LARGE PARKING LOT. TRYING TO REMEDY THE SITUATION SO I CAN USE A CAR THAT ISN'T AN ACCIDENT WAITING TO HAPPEN.
Incident date: Jun 30, 2017
I LOST POWER TO MY 2010 MAZDA CX7 WHILE GOING 60 MP DOWNHILL IN A MOUNTAIN PASS. MY CAR WENT FROM 60 MP TO 40 MP IN ABOUT 30 SECONDS. I IMMEDIATELY PULLED OVER AS BLACK SMOKE POURED OUT OF MY TAIL PIPE AND HAD THE CAR TOWED. MY MECHANIC SAID THE TURBO WAS BLOWN, WHICH CAUSE THE CAR'S OIL TO COMPLETELY BURN UP, CAUSING DAMAGE TO THE TIMING CHAIN AND ENGINE. ALL OF THE OIL WAS GONE IN A MATTER OF... Read more
Incident date: Jun 30, 2017
I LOST POWER TO MY 2010 MAZDA CX7 WHILE GOING 60 MP DOWNHILL IN A MOUNTAIN PASS. MY CAR WENT FROM 60 MP TO 40 MP IN ABOUT 30 SECONDS. I IMMEDIATELY PULLED OVER AS BLACK SMOKE POURED OUT OF MY TAIL PIPE AND HAD THE CAR TOWED. MY MECHANIC SAID THE TURBO WAS BLOWN, WHICH CAUSE THE CAR'S OIL TO COMPLETELY BURN UP, CAUSING DAMAGE TO THE TIMING CHAIN AND ENGINE. ALL OF THE OIL WAS GONE IN A MATTER OF... Read more
Incident date: Jun 30, 2017
I LOST POWER TO MY 2010 MAZDA CX7 WHILE GOING 60 MP DOWNHILL IN A MOUNTAIN PASS. MY CAR WENT FROM 60 MP TO 40 MP IN ABOUT 30 SECONDS. I IMMEDIATELY PULLED OVER AS BLACK SMOKE POURED OUT OF MY TAIL PIPE AND HAD THE CAR TOWED. MY MECHANIC SAID THE TURBO WAS BLOWN, WHICH CAUSE THE CAR'S OIL TO COMPLETELY BURN UP, CAUSING DAMAGE TO THE TIMING CHAIN AND ENGINE. ALL OF THE OIL WAS GONE IN A MATTER OF... Read more
Incident date: Jan 9, 2017
TAKATA RECALL - THE AIRBAG INFLATOR IN MY VEHICLE WAS RECALLED ON 1/9/17. OVER 6 MONTHS LATER, THE PART IS STILL NOT AVAILABLE FOR MY VEHICLE. MY FAMILY CANNOT UTILIZE OUR FAMILY VEHICLE AS DESIGNED DUE TO THE LACK OF TIMELY AVAILABILITY OF THE PART BY TAKATA OR A SOLUTION BY MAZDA.
Incident date: Jul 11, 2017
DRIVERS SIDE REAR SHOCK BROKE COMPLETELY AWAY FROM FRAME. (TOP SIDE). PASSENGER SIDE REAR WHEEL WELL IS RUSTING AWAY BADLY.
Incident date: Jul 11, 2017
DRIVERS SIDE REAR SHOCK BROKE COMPLETELY AWAY FROM FRAME. (TOP SIDE). PASSENGER SIDE REAR WHEEL WELL IS RUSTING AWAY BADLY.
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V-356 000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER NORTHTOWNE MAZDA LOCATED AT 5900 N OAK TRFY KANSAS CITY MO 64118, PHONE NUMBER: 819-468-2283, INFORMED THA... Read more
Incident date: Apr 10, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED ON SEVERAL OCCASIONS AT 800-222-5500, BUT THERE WERE NO ANSWE... Read more
Incident date: May 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE ... Read more
Incident date: May 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE ... Read more
Incident date: May 26, 2017
BOUGHT MY MAZDA CX-7 2007 BRAND NEW. AC BROKE, ARM JOINT HAS BE CHANGE, BOTH ROLLER CHANGED MORE THEN TWO TIMES. ENGINE IS MAKING NOISE. DEALER TOLD US THAT IT'S THE TIMING CHAIN WHICH IS THE ENGINE NOW. I CALLED MAZDA FOR AN ENGINE AND IT'S ABOUT $6,291 FOR JUST THE ENGINE NOT EVEN INCLUDED THE LABOR. HAD A VERY BAD EXPLERIENCE WITH MAZDA.
Incident date: Oct 15, 2016
I RECEIVED A NOTICE ON OCTOBER, 2016 THAT THERE MIGHT EXIST A DEFECT TO MY MAZDA CX-7 2011 MODEL WITH THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTING DURING DRIVING. I HAVE NOT RECEIVED A NOTICE TO HAVE A REPAIR DONE. I FEEL THAT IT MAY BE UNSAFE TO DRIVE Y CAR. WHY IS MAZDA CORPORATION ALLOWED TO TAKE SO LONG IN ADDRESSING THIS ISSUE?
Incident date: Jul 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (ACADIANA MAZDA 1700SW EVANGELINE THRUWAY, LAFAYETTE, LA, 70508) STATED THAT THEY WERE INQUIRING ABOUT AN INTERIM REPAIR, BUT THE CONTACT NEVER HEARD ANY FURT... Read more
Incident date: Mar 18, 2017
I PURCHASED A 2016 NEW MAZDA CX-5 IN OCTOBER 2016. MY CAR WAS ONLY 5 MONTHS OLD WITH 5411 MILEAGE ON IT WHEN I EXPERIENCED THIS PROBLEM. I WAS PULLING UP MY DRIVEWAY WHEN I GOT IN FRONT OF MY GARAGE DOORS OF MY HOME, WITH MY FOOT ON THE BRAKE ABOUT READY TO PUT THE CAR IN PARK , THE ENGINE BEGAN TO REV UP TO A HIGH RATE OF SPEED AND ACCELERATED INTO MY HOUSE. THE HOUSE STOPPED THE CAR FROM GOING ... Read more
Crash
Incident date: Jul 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR AND 16V593000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JULY AND OCTOBER OF 2016. THE CONTACTED STATED THAT BOTH DEALERS (HAMILTON MAZDA 2201 NJ-33, HAMILTON TOWNSHIP, NJ, 08... Read more
Incident date: Jul 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR AND 16V593000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JULY AND OCTOBER OF 2016. THE CONTACTED STATED THAT BOTH DEALERS (HAMILTON MAZDA 2201 NJ-33, HAMILTON TOWNSHIP, NJ, 08... Read more
Incident date: Dec 21, 2016
TL* THE CONTACT OWNS A 2010 MAZDA TRIBUTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V788000 (FUEL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PAR... Read more
Incident date: Jul 1, 2016
TAKATA INFLATORS. MAZDA RECALL #: 7214C NHTSA RECALL #: 14V114000 I WAS NEVER NOTIFIED OF THE FUEL TANK RECALL AND NOW IT IS CLOSED.
Incident date: Jul 1, 2016
TAKATA INFLATORS. MAZDA RECALL #: 7214C NHTSA RECALL #: 14V114000 I WAS NEVER NOTIFIED OF THE FUEL TANK RECALL AND NOW IT IS CLOSED.
Incident date: May 1, 2016
THIS CAR HAS SERIOUS PROBLEMS. I HAVE APPROACHED MAZDA WITH NUMEROUS SERVICE COMPLAINTS AND THEY REFUSE TO FIX. THE CAR GETS TERRIBLE GAS MILEAGE NOT THE FACTORY STATED 42 MPG WHICH WAS SOLD ON THE MSRP BUT MORE LIKE 22. THE SUSPENSION DRIVES TERRIBLE MAKES NOISES, THE CAR "CREAKS" WHEN GOING OVER THINGS AND IS NOT STABLE AT FREEWAY SPEEDS. THE CAR ALSO SWAYS FORM LEFT TO RIGHT ON THE FREEWAY AND ... Read more
Incident date: May 1, 2016
THIS CAR HAS SERIOUS PROBLEMS. I HAVE APPROACHED MAZDA WITH NUMEROUS SERVICE COMPLAINTS AND THEY REFUSE TO FIX. THE CAR GETS TERRIBLE GAS MILEAGE NOT THE FACTORY STATED 42 MPG WHICH WAS SOLD ON THE MSRP BUT MORE LIKE 22. THE SUSPENSION DRIVES TERRIBLE MAKES NOISES, THE CAR "CREAKS" WHEN GOING OVER THINGS AND IS NOT STABLE AT FREEWAY SPEEDS. THE CAR ALSO SWAYS FORM LEFT TO RIGHT ON THE FREEWAY AND ... Read more
Incident date: May 1, 2016
THIS CAR HAS SERIOUS PROBLEMS. I HAVE APPROACHED MAZDA WITH NUMEROUS SERVICE COMPLAINTS AND THEY REFUSE TO FIX. THE CAR GETS TERRIBLE GAS MILEAGE NOT THE FACTORY STATED 42 MPG WHICH WAS SOLD ON THE MSRP BUT MORE LIKE 22. THE SUSPENSION DRIVES TERRIBLE MAKES NOISES, THE CAR "CREAKS" WHEN GOING OVER THINGS AND IS NOT STABLE AT FREEWAY SPEEDS. THE CAR ALSO SWAYS FORM LEFT TO RIGHT ON THE FREEWAY AND ... Read more
Incident date: Jul 11, 2017
THE FRONT BRAKES MAKE A GRINDING NOISE WHEN REPEATEDLY APPLYING THE BRAKES WHEN GOING DOWNHILL OR SLOWING REPEATEDLY FROM SPEEDS OF 65 OR SO. I BELIEVE THE BRAKE PARTS BECOME HOT AND CREATE SOMETHING GOOGLE SEARCHES CALL "JUDDER". I HAVE HAD THE STEERING WILL START SHAKING AS WELL. AFTER REPEATED REQUESTS TO MAZDA CORPORATE AND VISITS TO TWO DEALERS, MAZDA CLAIMS THE BRAKES WORK AS DESIGNED. O... Read more
Incident date: Jul 11, 2017
THE FRONT BRAKES MAKE A GRINDING NOISE WHEN REPEATEDLY APPLYING THE BRAKES WHEN GOING DOWNHILL OR SLOWING REPEATEDLY FROM SPEEDS OF 65 OR SO. I BELIEVE THE BRAKE PARTS BECOME HOT AND CREATE SOMETHING GOOGLE SEARCHES CALL "JUDDER". I HAVE HAD THE STEERING WILL START SHAKING AS WELL. AFTER REPEATED REQUESTS TO MAZDA CORPORATE AND VISITS TO TWO DEALERS, MAZDA CLAIMS THE BRAKES WORK AS DESIGNED. O... Read more
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT SPOKE TO THOMPSON MAZDA ... Read more
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT SPOKE TO THOMPSON MAZDA ... Read more
Incident date: Sep 6, 2016
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JIM MAZDA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER... Read more
Incident date: Jul 31, 2015
THE DASH BOARD HAS STARTED TO MELT AND BECOME VERY STICKY AND SHINY. THE SHINY REFLECTION FROM THE DASHBOARD CREATES A GLARE ON THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHEN IT IS SUNNY OUTSIDE.
Incident date: Apr 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIEN... Read more
Incident date: Jul 3, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT OBSERVED THAT THE ALARM ON THE VEHICLE CONTINUED TO GO OFF INTERMITTENTLY UNTIL IT DRAINED THE BATTERY. THE VEHICLE WAS JUMPSTARTED AND TAKEN TO A LOCAL DEALER (LEGEND MAZDA, 12115 I-35, SAN ANTONIO, TX, 78233, 210-564-6800) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER DOOR LATCHES NEEDED TO BE REPLACED. THE FRONTAL DRIVER SIDE DOOR L... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
MAZDA
B-SERIES TRUCK
(2006) - AIR BAGS
Jul 10, 2017
Incident date: Jan 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA B23S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V048000 AND 15V346000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TRACY MAZDA (2680 AUTO PLAZA DR, TRACY, CA 95304, (209) 820-7800) WHERE IT WAS CONF... Read more
Incident date: Jul 9, 2017
MAZDA RECALL #: 9716H (NHTSA RECALL #: 16V-593) THIS RECALL IS DATED 8/10/16. FROM MAZDA'S RECALL NOTICE, "THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE, CAUSING A LOSS OF STEERING CONTROL AND INCREASING THE RISK OF A CRASH." SO ALMOST A YEAR AND NOTHING....RECALL STILL "REMEDY NOT AVAILABLE"????? WHAT ARE THEY WAITING ON? SEEMS EXTREMELY IRRESPONSIBLE/GREEDY (DO NOT WANT TO INCUR... Read more
Incident date: Sep 30, 2016
THE 'START/STOP' BUTTON TO TURN OFF THE VEHICLE, CAN BE DONE IN ANY GEAR. WHEN DONE IN "PARK" THE VEHICLE LOCKS UP THE WHEELS AND THE VEHICLE DOES NOT ROLL. WHEN STOPPED IN OTHER GREARS' THE VEHICLE WILL ROLL OUT OF MY DRIVEWAY. VEHICLE SHOULD BE CORRECTED SO THE TRANSMISSION WILL LOCK THE WHEELS UP WHEN THE VEHICLE IS TURNED OFF IN ANY TRANSMISSION POSITION.
Incident date: Jul 7, 2017
THE CAR BREAKS BECAME HARD TO PUSH STARTED HISSING AND WOULDN'T RESPOND TO BREAK TILL THE PEDAL WAS ALMOST PUSHED TO THE FLOOR. THERE WAS NO WARNING. WE WERE ON THE HIGHWAY.
Incident date: Jul 6, 2017
THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME ... Read more
Incident date: Jul 6, 2017
THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME ... Read more
Incident date: Jul 6, 2017
THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME ... Read more
Incident date: Sep 6, 2016
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RIVERSIDE MAZDA IN RIVERSIDE, CALIFORNIA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL RE... Read more
Incident date: Jul 7, 2017
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE AT A STOP LIGHT, THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT CALLED LYNCHBURG MAZDA WHO STATED THAT THEY WERE UNFAMILIAR WITH THE FAILURE. THE CONTACT ALSO CONTACTED THE FIRST TEAM AUTO MALL DEALER WHO STATED THAT THEY WERE UNFAMILIAR WITH THE FAILUR... Read more