Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jul 25, 2017
"TAKATA RECALL' MY VALVE STEM IS BROKEN ON MY TIRE. THE TIRE DEALER HAS A 3 LLB COFFEE CAN FULL OF THESE . NOBODY WILL TAKE RESPONSIBILITY FOR FAULTY PRODUCTS. I ONLY HAVE 6 THOUSAND MILES ON A NEW SET OF TIRES. WHAT AM I SUPPOSED TO DO . THE REPLACEMENT VALVES COST HALF OF THE PRICE OF A TIRE AND I LIVE ON A FIXED INCOME. PLEASE HELP
Incident date: Jul 25, 2017
"TAKATA RECALL' MY VALVE STEM IS BROKEN ON MY TIRE. THE TIRE DEALER HAS A 3 LLB COFFEE CAN FULL OF THESE . NOBODY WILL TAKE RESPONSIBILITY FOR FAULTY PRODUCTS. I ONLY HAVE 6 THOUSAND MILES ON A NEW SET OF TIRES. WHAT AM I SUPPOSED TO DO . THE REPLACEMENT VALVES COST HALF OF THE PRICE OF A TIRE AND I LIVE ON A FIXED INCOME. PLEASE HELP
Incident date: Feb 21, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING AT LEAST 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE VEHICLE DROVE ROUGHLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LEE PARTYKA CHEVROLET MAZDA ISUZU (200 SKIFF ST, HAMDEN, CT 06518 (203) 288-7761) FOR DIAGNOSTIC TESTING, BUT WAS INFORMED THAT THE ISSUE WAS NOT RELATED TO THE RECALL. THE VEHICLE HAD NOT BEEN ... Read more
Incident date: Feb 21, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING AT LEAST 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE VEHICLE DROVE ROUGHLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LEE PARTYKA CHEVROLET MAZDA ISUZU (200 SKIFF ST, HAMDEN, CT 06518 (203) 288-7761) FOR DIAGNOSTIC TESTING, BUT WAS INFORMED THAT THE ISSUE WAS NOT RELATED TO THE RECALL. THE VEHICLE HAD NOT BEEN ... Read more
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS ... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER (SANTA MARIA MAZDA IN SANTA MARIA, CALIFORNIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIV... Read more
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Jul 24, 2017
Incident date: Jul 24, 2017
TAKATA RECALL - THE LOCAL MAZDA DEALER TRIED TO ORDER THE PARTS; BUT, WAS NOT ALLOWED TO EVEN ACCESS THE ORDER PAGE. SOMEHOW, MAZDA HAS MY MAILING ADDRESS. I WANT THEM TO CONTACT ME AND INCLUDE MY PHONE AND EMAIL SO THEY CAN QUICKLY CONTACT ME WHEN THE PARTS ARE AVAILABLE. IN THE MEANTIME, THEIR LETTER SAYS NOT TO ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT. WHAT??
Incident date: Jul 15, 2017
CAR CONTINUINGLY SHOWS EVAP DTCS INCLUDING P0443 AND P0446 AS WELL AS EITHER TOO RICH OR TOO LEAN FUEL MIXTURE AND AND O2 SENSOR ISSUE CODE. BOTH O2 SENSORS WERE REPLACE PREVIOUSLY. THE MAIN CONCERN IS DANGEROUS AND HAS ALREADY ALMOST CAUSED SEVERAL ACCIDENTS WHILE THE ISSUE HAS OCCURRED AFTER DRIVING FROM A STOPPED POSITION. THE ISSUE IS, WHEN THE VEHICLE STOPS AT 0 MPH, THE NORMAL IDLING RPM SP... Read more
Incident date: Jul 15, 2017
CAR CONTINUINGLY SHOWS EVAP DTCS INCLUDING P0443 AND P0446 AS WELL AS EITHER TOO RICH OR TOO LEAN FUEL MIXTURE AND AND O2 SENSOR ISSUE CODE. BOTH O2 SENSORS WERE REPLACE PREVIOUSLY. THE MAIN CONCERN IS DANGEROUS AND HAS ALREADY ALMOST CAUSED SEVERAL ACCIDENTS WHILE THE ISSUE HAS OCCURRED AFTER DRIVING FROM A STOPPED POSITION. THE ISSUE IS, WHEN THE VEHICLE STOPS AT 0 MPH, THE NORMAL IDLING RPM SP... Read more
Incident date: Jul 15, 2017
CAR CONTINUINGLY SHOWS EVAP DTCS INCLUDING P0443 AND P0446 AS WELL AS EITHER TOO RICH OR TOO LEAN FUEL MIXTURE AND AND O2 SENSOR ISSUE CODE. BOTH O2 SENSORS WERE REPLACE PREVIOUSLY. THE MAIN CONCERN IS DANGEROUS AND HAS ALREADY ALMOST CAUSED SEVERAL ACCIDENTS WHILE THE ISSUE HAS OCCURRED AFTER DRIVING FROM A STOPPED POSITION. THE ISSUE IS, WHEN THE VEHICLE STOPS AT 0 MPH, THE NORMAL IDLING RPM SP... Read more
Incident date: Feb 9, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FAIRWAY MAZDA OF SAVANNAH (LOCATED AT 10101 ABERCORN ST, SAVANNAH, GA 31406; (855) 227-8634) WAS CONTACTED, BUT THERE... Read more
Incident date: Jul 21, 2017
ACCORDING TO CONSUMER REPORTS (AUG. 2017, PAGE 58, LAST PARAGRAPH) THE MAZDA'S NEW CX-5'S FORWARD COLLISION WARNING WITH LOW-SPEED AUTOMATIC EMERGENCY BRAKING STANDARD SHOULD BE APPLAUDED. THESE FEATURES MALFUNCTIONS IN LAS VEGAS DURING HOT WEATHER. MAZDA KNOWS ABOUT THE PROBLEM AND HAS NO FIX. WE BOUGHT A MAZDA CX-5 ON JUNE 9, 2017. WHILE DRIVING ON THE FREEWAY ON JULY 21, 2017 THE CAR QUIT ... Read more
Incident date: Jul 21, 2017
ACCORDING TO CONSUMER REPORTS (AUG. 2017, PAGE 58, LAST PARAGRAPH) THE MAZDA'S NEW CX-5'S FORWARD COLLISION WARNING WITH LOW-SPEED AUTOMATIC EMERGENCY BRAKING STANDARD SHOULD BE APPLAUDED. THESE FEATURES MALFUNCTIONS IN LAS VEGAS DURING HOT WEATHER. MAZDA KNOWS ABOUT THE PROBLEM AND HAS NO FIX. WE BOUGHT A MAZDA CX-5 ON JUNE 9, 2017. WHILE DRIVING ON THE FREEWAY ON JULY 21, 2017 THE CAR QUIT ... Read more
Incident date: Aug 12, 2016
SINCE WE HAD THIS CAR, WE'VE HAD TO REPAIR THE ENGINE OXYGEN SENSOR AT LEAST 2 TIMES. WHY THIS CONTINUES TO MALFUNCTION WE DON'T KNOW, BUT AT SOME POINT WE SHOULDN'T HAVE TO PAY FOR A FAULTY ENGINE/ELECTRICAL SYSTEM PART.
Incident date: Aug 12, 2016
SINCE WE HAD THIS CAR, WE'VE HAD TO REPAIR THE ENGINE OXYGEN SENSOR AT LEAST 2 TIMES. WHY THIS CONTINUES TO MALFUNCTION WE DON'T KNOW, BUT AT SOME POINT WE SHOULDN'T HAVE TO PAY FOR A FAULTY ENGINE/ELECTRICAL SYSTEM PART.
Incident date: Jul 21, 2017
I NOTICED TAILIGHTS LOOKED FUNNY, SO I REMOVED THEM TO INSPECT THEM. TO MY SURPRISE THERE WERE MELTED HOLES IN THE TAILLIGHT, AND BURN/CHARRED MARKS ON 2 OF THE LIGHT RECEPTACLES. ALSO HAVING PROBLEMS WITH FRONT HEAD LIGHT BURNING OUT. THIS APPEARS TO BE A MAJOR DEFECT WITH THIS MODEL, EVERY OWNER I HAVE SPOKE WITH HAS SAME PROBLEM.
Incident date: Jul 21, 2017
I NOTICED TAILIGHTS LOOKED FUNNY, SO I REMOVED THEM TO INSPECT THEM. TO MY SURPRISE THERE WERE MELTED HOLES IN THE TAILLIGHT, AND BURN/CHARRED MARKS ON 2 OF THE LIGHT RECEPTACLES. ALSO HAVING PROBLEMS WITH FRONT HEAD LIGHT BURNING OUT. THIS APPEARS TO BE A MAJOR DEFECT WITH THIS MODEL, EVERY OWNER I HAVE SPOKE WITH HAS SAME PROBLEM.
Incident date: Dec 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BOMMARITO MAZDA SERVICE (4198 I-70 NORTH OUTER RD, ST PETERS, MO 63376) WHO STATED THAT THEY HA... Read more
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Jul 21, 2017
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA B2300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (RODGER BEASLEY MAZDA IN AUSTIN, TEXAS) AND THE MANUFACTURER ON MULTIPLE OCCASIONS. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED T... Read more
Incident date: Dec 29, 2016
TAKATA RECALLS I WAS JUST INFORMED THAT THE RECALL FIX I HAD INSTALLED WAS A TEMPORARY FIX THAT NHTSA AGREED TO ALLOW MAZDA TO PERFORM ON THE VEHICLES, UNTIL THE PERMANENT FIX IS AVAILABLE SOMETIME THE SUMMER OF 2017. WHY WOULD YOU ALLOW A TEMPORARY FIX FOR A SAFETY ITEM SUCH AS AN AIRBAG ? WHEN THE PREVIOUS AIR BAG CONTAINED A CANISTER THAT WOULD EXPLODE WITH SHRAPNEL ?? THIS IS NOT MORALL... Read more
Incident date: Dec 29, 2016
TAKATA RECALLS I WAS JUST INFORMED THAT THE RECALL FIX I HAD INSTALLED WAS A TEMPORARY FIX THAT NHTSA AGREED TO ALLOW MAZDA TO PERFORM ON THE VEHICLES, UNTIL THE PERMANENT FIX IS AVAILABLE SOMETIME THE SUMMER OF 2017. WHY WOULD YOU ALLOW A TEMPORARY FIX FOR A SAFETY ITEM SUCH AS AN AIRBAG ? WHEN THE PREVIOUS AIR BAG CONTAINED A CANISTER THAT WOULD EXPLODE WITH SHRAPNEL ?? THIS IS NOT MORALL... Read more
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK MAZDA (9333 SAN PEDRO AVE, SAN ANTONIO, TX 78216 (210) 253-3300) WHERE IT WAS CON... Read more
Incident date: Jan 1, 2015
CAR DANGEROUSLY SHUDDERS AND HESITATES WHEN ACCELERATING & AT CERTAIN HIGHWAY SPEEDS INCREASINGLY FOR LAST TWO YEARS DUE TO FAULTY TORQUE CONVERTER DESIGN PER TWO TRANSMISSION DIAGNOSTICS DONE. IT IS VERY DANGEROUS DUE TO THE RANDOM NATURE OF THE SHUDDER AND HIGH COST TO REBUILD TRANSMISSION IS PROHIBITIVE FOR MANY PEOPLE DRIVING CX9S AT RISK
Incident date: May 24, 2017
ON WEDNESDAY, MAY 24TH THE SUB-FRAME OF THIS CAR BROKE WHILE MY DAUGHTER WAS DRIVING IT. WE DID NOT KNOW AT THE TIME THAT IT WAS THE SUBFRAME. ALL WE KNEW WAS THAT THERE WAS NO CONTROL OF THE CAR AS IT WAS BEING DRIVEN. AS WE WERE LEAVING TOWN THE NEXT DAY, WE DROPPED IT AT OUR REGULAR REPLACE PLACE. WHILE WE WERE OUT OF TOWN, THEY REPAIRED THE CAR. WHILE WE WERE OUT OF TOWN, WE WERE IN CONTA... Read more
Incident date: Jul 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (SPREEN MAZDA, 25140 REDLANDS BLVD, LOMA LINDA, CA 92354) WAS C... Read more
Incident date: Jul 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (SPREEN MAZDA, 25140 REDLANDS BLVD, LOMA LINDA, CA 92354) WAS C... Read more
Incident date: May 8, 2017
I HAVE HAD CONTINUOUS ISSUES WITH ALL FOUR OF MY WHEEL BEARINGS. AFTER ONE WENT BAD, I HAD TO REPLACE IT. TWO WEEKS LATER, I HAD TO REPLACE A SECOND ONE, AND THEN THE FINAL TWO WHEEL BEARINGS HAD TO BE REPLACE ONLY A WEEK AFTER THAT. UPON TAKING IT TO ONE MECHANIC, I WAS TOLD THAT THIS IS A FREQUENT PROBLEM WITH THE MAZDA CX-5, AND THEY GET A LOT OF OWNERS THAT COME IN TO REPAIR THIS ISSUE. I DID ... Read more
Incident date: May 8, 2017
I HAVE HAD CONTINUOUS ISSUES WITH ALL FOUR OF MY WHEEL BEARINGS. AFTER ONE WENT BAD, I HAD TO REPLACE IT. TWO WEEKS LATER, I HAD TO REPLACE A SECOND ONE, AND THEN THE FINAL TWO WHEEL BEARINGS HAD TO BE REPLACE ONLY A WEEK AFTER THAT. UPON TAKING IT TO ONE MECHANIC, I WAS TOLD THAT THIS IS A FREQUENT PROBLEM WITH THE MAZDA CX-5, AND THEY GET A LOT OF OWNERS THAT COME IN TO REPAIR THIS ISSUE. I DID ... Read more
Incident date: Feb 9, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. T... Read more
Incident date: Jun 6, 2017
IGNITION SWITCH NOT WORKING. TRANSMISSION 2ND AND 5TH GEAR NOT WORKING AND CONTROL ARMS FOR ALL 4 WHEELS SEEM TO BE GOING BAD
Incident date: Jun 6, 2017
IGNITION SWITCH NOT WORKING. TRANSMISSION 2ND AND 5TH GEAR NOT WORKING AND CONTROL ARMS FOR ALL 4 WHEELS SEEM TO BE GOING BAD
Incident date: Jun 6, 2017
IGNITION SWITCH NOT WORKING. TRANSMISSION 2ND AND 5TH GEAR NOT WORKING AND CONTROL ARMS FOR ALL 4 WHEELS SEEM TO BE GOING BAD
Incident date: Mar 31, 2017
TAKATA RECALL - THIS IS RIDICULOUS. I CANNOT USE ALL 7 SEATS IN MY 7-PASSENGER VEHICLE AND THERE IS NO END IN SIGHT. PARTS ARE NOT AVAILABLE AND NOBODY CAN GIVE ANY REASONABLE ESTIMATES OF WHEN THEY WILL BE AVAILABLE. PLEASE ALLOW PEOPLE AFFECTED TO GO TO THEIR DEALERS TO HAVE THE FAULTY AIRBAGS REMOVED/DISCONNECTED UNTIL PARTS ARE AVAILABLE. WE NEED TO BE ABLE TO USE OUR VEHICLES FULLY.
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 AND 16V593000 (AIR BAGS AND SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MAZDA OF POUGHKEEPSIE LOCATED AT 2309 SOUTH RD, POUGHKEEPSIE, NY ... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 AND 16V593000 (AIR BAGS AND SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MAZDA OF POUGHKEEPSIE LOCATED AT 2309 SOUTH RD, POUGHKEEPSIE, NY ... Read more
Incident date: Dec 15, 2016
TL* THE CONTACT OWNS A 2007 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH MAXON MAZDA (2329 RTE 22, UNION, NJ 07083) WHO STATED THAT THE CONTACT NEEDED TO WAIT FOR A FINAL ... Read more
Incident date: Jul 15, 2017
SO MY A.C. DECIDES TO GO OUT THE OTHER DAY WHILE ON THE WAY TO CLASS (ON THE INTERSTATE ) AND I START TO SMELL SOMETHING BURNING, THEN TO MAKE MATTERS WORSE SMOKE STARTS COMING FROM THE VENTS!! I IMMEDIATELY PULL OVER AND HAD TO GET IT TOWED ! TOOK IT TO REPAIR SHOP TO BE LOOKED AT AND LEARNED THAT THIS IS A CONSTANT PROBLEM WITH THESE VEHICLES! APPARENTLY THIS IS WELL KNOWN AND THERE IS SOME SORT... Read more
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED SHE RECEIVED THE RECALL NOTIFICATION OVER 2 MONTHS AGO. THE DEALER ( FIVE STAR MAZDA 3068 RIVERSIDE DR, MACON GA, 31210) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR TO CALL BACK IN A FEW MONTHS, WHEN THE CONTACT CAL... Read more
Incident date: Jul 1, 2017
SEAT BELT IS STICKING AND IT IS DIFFICULT TO UNBUCKLE. ALTERNATOR BURNED OUT,LEARNED THAT TAJATA HAD A RECALL ON 2005 MAZDAS AND NEED TO KNOW IF MY 2005 TRIBUTE SERIES S IS EFFECTED. HAVE BEEN TOLD THAT THIS PARTICULAR MODEL MAY HAVE ACCELERATION PROPULSION GETTING STUCK. NEED ANY DOCUMENTATION YOUR AGENCY HAS SENT SNAIL MAIL TO [XXX] ,[XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FR... Read more
Incident date: Jul 1, 2017
SEAT BELT IS STICKING AND IT IS DIFFICULT TO UNBUCKLE. ALTERNATOR BURNED OUT,LEARNED THAT TAJATA HAD A RECALL ON 2005 MAZDAS AND NEED TO KNOW IF MY 2005 TRIBUTE SERIES S IS EFFECTED. HAVE BEEN TOLD THAT THIS PARTICULAR MODEL MAY HAVE ACCELERATION PROPULSION GETTING STUCK. NEED ANY DOCUMENTATION YOUR AGENCY HAS SENT SNAIL MAIL TO [XXX] ,[XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FR... Read more
Incident date: Jul 1, 2017
SEAT BELT IS STICKING AND IT IS DIFFICULT TO UNBUCKLE. ALTERNATOR BURNED OUT,LEARNED THAT TAJATA HAD A RECALL ON 2005 MAZDAS AND NEED TO KNOW IF MY 2005 TRIBUTE SERIES S IS EFFECTED. HAVE BEEN TOLD THAT THIS PARTICULAR MODEL MAY HAVE ACCELERATION PROPULSION GETTING STUCK. NEED ANY DOCUMENTATION YOUR AGENCY HAS SENT SNAIL MAIL TO [XXX] ,[XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FR... Read more
Incident date: Jul 15, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING 65 MPH WITH THE SUN ROOF OPENED AND THE SHADE PULLED BACK 3/4 OF THE WAY, THE SUN ROOF FRACTURED UNEXPECTEDLY WITHOUT WARNING. THE VEHICLE WAS OCCUPIED BY THE OWNER, A PASSENGER (WIFE), AND TWO CHILDREN UNDER THE AGES OF 8. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OPEN ROAD MAZDA OF MORRISTOWN, 108 RIDGEDALE AVE, MORRI... Read more
Incident date: Jan 1, 2012
TOOK MY CAR TO DEALER 2-3 TIMES FOR THE BRAKES, WAY BEFORE MY WARRANTY WAS ANY WHERE NEAR EXPIRING, BECAUSE I KEPT HEARING A GRINDING SOUND. THEY KEPT TELLING ME NOTHING WAS WRONG, THAT MY BRAKES HAD SOME GRAVEL ON THEM AND THEY JUST CLEANED THEM. I DON'T TRAVEL ON DIRT ROADS OR ANYTHING, CITY ROADS/HIGHWAYS. NO OUT OF TOWN TRAVEL AT ALL, ACTUAL ONLY IN TOWN TRAVEL, HOME/WORK. MY 2ND CONCERN ... Read more
Incident date: Jan 1, 2012
TOOK MY CAR TO DEALER 2-3 TIMES FOR THE BRAKES, WAY BEFORE MY WARRANTY WAS ANY WHERE NEAR EXPIRING, BECAUSE I KEPT HEARING A GRINDING SOUND. THEY KEPT TELLING ME NOTHING WAS WRONG, THAT MY BRAKES HAD SOME GRAVEL ON THEM AND THEY JUST CLEANED THEM. I DON'T TRAVEL ON DIRT ROADS OR ANYTHING, CITY ROADS/HIGHWAYS. NO OUT OF TOWN TRAVEL AT ALL, ACTUAL ONLY IN TOWN TRAVEL, HOME/WORK. MY 2ND CONCERN ... Read more
Incident date: Jan 1, 2012
TOOK MY CAR TO DEALER 2-3 TIMES FOR THE BRAKES, WAY BEFORE MY WARRANTY WAS ANY WHERE NEAR EXPIRING, BECAUSE I KEPT HEARING A GRINDING SOUND. THEY KEPT TELLING ME NOTHING WAS WRONG, THAT MY BRAKES HAD SOME GRAVEL ON THEM AND THEY JUST CLEANED THEM. I DON'T TRAVEL ON DIRT ROADS OR ANYTHING, CITY ROADS/HIGHWAYS. NO OUT OF TOWN TRAVEL AT ALL, ACTUAL ONLY IN TOWN TRAVEL, HOME/WORK. MY 2ND CONCERN ... Read more
Incident date: Jul 10, 2017
PARKING BREAK DOES NOT HOLD OR RELEASES AFTER VEHICLE HAS BEEN PARKED (FLAT OR HILL SURFACES) CAR HAS ROLLED 3 TIMES IN PARKING LOTS SITUATION. 3RD TIME CAR ROLLED AFTER BEING STATIONARY FOR 45 MIN. I WITNESSED CAR LOCKED ROLLING IN THE LOT AS I CAM OUT AND CLICKED THE DOOR LOCKS FROM DISTANCE OF 20 FT AWAY. CAR ROLLED SILENTLY - COULD HAVE HIT ANYONE BEHIND IT IN THE PARKING LOT AREA - VERY V... Read more
Incident date: Jul 14, 2017
UPON STOPPING, BRAKE PEDAL BECAME HARD TO DEPRESS AND CAR WOULD NOT BRAKE EFFECTIVELY. BRAKING ACTION BECAME DEGRADED, TIME FRAME WAS ONE DAY. IT WAS INTERMITTENT, BUT WOULD NOT STOP EFFECTIVELY CREATING A HAZARD. UNABLE TO JUDGE STOPPING DISTANCE DUE TO BRAKE DEGRADATION. TOOK TO MECHANIC WHO REPLACED BRAKE BOOSTER, SAID MOST LIKELY A VACUUM ISSUE. SAID THIS IS A RECALL ITEM ON SAME PART FOR FORD... Read more
Incident date: Mar 18, 2017
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE LOCAL DEALER THAT WAS CONTACTED WAS NO LONGER IN BUSINES... Read more