Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
MAZDA
MX-5 MIATA
(2001) - ENGINE
Aug 5, 2017
Incident date: Aug 5, 2017
THE PO012 ENGINE LIGHT KEEPS COMING ON . I UNDERSTAND THERE WAS A RECALL ON THIS 2001-2002 MAZDA MIATA MX-5 . I THINK MAZDA REPLACED THE ECU TOO ELIMINATE THE CODE. PLEASE HELP. THANKS DALE
Incident date: Aug 1, 2017
DASH IS STICKY AND SHINY, LOOKS LIKE SOMETHINK INSIDE THE PASSENGER SIDE OF DASH IS MELTING
Incident date: Jun 10, 2017
TAKATA RECALL I AM TRYING TO SEE IF MY 2012 MAZDA 3 HATCHBACK IS PART OF THE TAKATA AIRBAG RECALL. SO FAR ALL I HAVE RECEIVED IS A NOTICE THAT I MAY BE ELIGIBLE TO TAKE PART IN A CLASS ACTION SUIT IN FLORIDA.
Incident date: Aug 4, 2017
THE DRIVER SEAT OF MY 2013 MAZDA3 ROCKS FORWARD AND BACKWARDS, NOTICEABLE UNDER HEAVY ACCELERATION OR BRAKING. THIS CAN ALSO BE REPLICATED BY PLACING MY FEET ON THE FLOOR OF THE CAR WHILE SEATED IN THE DRIVER SEAT AND LEANING BACK, WHEN I DO THIS THE SEAT ROCKS BACK AROUND 1/4 OF AN INCH. I AM CONCERNED ABOUT THE SAFETY OF THIS SEAT IN AN ACCIDENT. THIS PROBLEM WAS BROUGHT UP WITH THE DEALER WHO S... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COOLEY MOTORS LOCATED AT 401 N GREENBUSH RD, RENSSELAER, NY 12144; (518) 283-2902) WAS CONTACTED AND CONFIRME... Read more
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT ... Read more
Incident date: Feb 2, 2017
CAR SOMETIMES WILL NOT TURN OFF AUXILIARY POWER WHEN PUT IN PARK AND ENGINE IS TURNED OFF. RADIO AND AUXILIARY FUNCTIONS CONTINUE TO RUN. I NEED TO START ENGINE, MOVE CAR BACK AND FORTH TWO OR MORE TIMES, PUT IN PARK AND PUSH IGNITION BUTTON AGAIN TO TOTALLY SHUT OFF POWER. THIS MAY HAPPEN SEVERAL TIMES A DAY, THEN NOT OCCUR FOR WEEKS AT A TIME. MY CAR IS ALWAYS PARKED ON A LEVEL SURFACE WHEN ... Read more
Incident date: Aug 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (QUINCY MAZDA IN QUINCY, MASSACHUSETTS) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED... Read more
Incident date: Jul 31, 2017
I'M DRIVING DOWN THE ROAD AND WHEN TRYING TO RIDE IN 5TH GEAR SINCE ITS A MANUAL TRANSMISSION IT KEEPS POPPING OUT OF 5TH GEAR EVERY TIME I'M DRIVING DOWN HIGHWAY NO MATTER WHAT I'M DOING I GO TO PUT IN 5TH GEAR AND IT POPS BACK OUT EVERY TIME UNLESS I HOLD THE GEAR SHIFT IN PLACE....I JUST HAD BOUGHT THIS VEHICLE T SWARTZ AUTO SALES IN HARRISONBURG VA AND I BROUGHT IT TO THEIR ATTENTION FOR WHICH... Read more
Incident date: Jul 31, 2017
I'M DRIVING DOWN THE ROAD AND WHEN TRYING TO RIDE IN 5TH GEAR SINCE ITS A MANUAL TRANSMISSION IT KEEPS POPPING OUT OF 5TH GEAR EVERY TIME I'M DRIVING DOWN HIGHWAY NO MATTER WHAT I'M DOING I GO TO PUT IN 5TH GEAR AND IT POPS BACK OUT EVERY TIME UNLESS I HOLD THE GEAR SHIFT IN PLACE....I JUST HAD BOUGHT THIS VEHICLE T SWARTZ AUTO SALES IN HARRISONBURG VA AND I BROUGHT IT TO THEIR ATTENTION FOR WHICH... Read more
Incident date: Jun 6, 2017
THE HEATING KICKS IN (MOSTLY WHEN DRIVING AT NIGHT) AND I NEVER TURNED IT ON...I EVEN REMOVED THE FUSE AND IT STILL HEATS UP...WIERD...
Incident date: Aug 2, 2017
I TOOK MY 2010 MAZDA3 IN FOR RECALL OF SEAT LINK ADJUSTERS AND TO SERVICE MY MELTING DASHBOARD THAT CAUSES AN UNSAFE GLARE ON THE WINDSHIELD WHILE DRIVING IN SUNNY CONDITIONS. THE DEALERSHIP VERIFIED THE RECALL AND SERVICE IN MAY 2017 AND WAS INFORMED THAT PARTS WILL NEED TO BE ORDERED. WAS TOLD THAT I WOULD RECEIVE A CALL BACK IN A WEEK OR TWO. AFTER SEVERAL REPEATED ATTEMPTS AT CALLING AND EMAIL... Read more
Incident date: Aug 2, 2017
I TOOK MY 2010 MAZDA3 IN FOR RECALL OF SEAT LINK ADJUSTERS AND TO SERVICE MY MELTING DASHBOARD THAT CAUSES AN UNSAFE GLARE ON THE WINDSHIELD WHILE DRIVING IN SUNNY CONDITIONS. THE DEALERSHIP VERIFIED THE RECALL AND SERVICE IN MAY 2017 AND WAS INFORMED THAT PARTS WILL NEED TO BE ORDERED. WAS TOLD THAT I WOULD RECEIVE A CALL BACK IN A WEEK OR TWO. AFTER SEVERAL REPEATED ATTEMPTS AT CALLING AND EMAIL... Read more
Incident date: Mar 22, 2016
TL* THE CONTACT OWNS A 1993 MAZDA MX3. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE STEERING COLUMN. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE BATTERY CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT CALLED NORTH KANSAS CITY MAZDA (LOCATED IN NORTH KANSAS CITY, MO) WHO STATED THAT THEY WO... Read more
Fire
Incident date: Aug 3, 2012
TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,481.
Incident date: Jul 27, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 60 MPH, THE ABS SENSOR TRACTION CONTROL AND BRAKE LIGHT INDICATORS ILLUMINATED WITHOUT WARNING. PEARSON MAZDA OF HENRICO, VA 23294 WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ABS HYDRAULIC CONTROL UNIT WAS FAULTY AND COULD CAUSE A FUTURE LOSS OF BRAKING FUNCTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXI... Read more
Incident date: Aug 2, 2017
THE PASSENGER SIDE AIRBAG LIGHT COMES ON WHEN NO ONE IS IN SEAT,MANY PICTURE AND GAVE TO DEALER AND NOW THE PASSENGER AIRBAG LIGHT IS ON WHEN SOMEONE SITS IN THE SEAT,THIS HAS HAPPENED SEVERAL TIMES ,MANY PICTURES AND VIDEOS SENT TO DEALER.THIS HAS BE GOING ON SINCE JAN 2017 TO PRESENT.ALL THIS HAPPENS JUST AFTER THE CAR IS STARTED AND AIRBAG SYSTEM DOES SELF TEST.
Incident date: Jun 29, 2017
I OWN A 2014 MAZDA 5. AFTER TWO YEARS OF OWNERSHIP. THE NUMBER 1 AND 4 CYLINDER ROD BEARINGS FAILED COMPLETELY. IT HAPPENED WHILE THE CAR WAS IN MOTION. PROPER OIL CHANGES WAS MAINTAINED DURING THIS PERIOD. THEY TOOK THE MOTOR APART FOUND CLEAN OIL, AND SHAVINGS.
Incident date: Jun 26, 2017
MY BRAKE PEDAL BECOMES VERY HARD TO PUSH, LETS OFF A HISSING OR WHISTLING SOUND WHEN PUSHED AND TAKES A LONG TIME TO STOP. WHEN I CALLED THE DEALER THEY ADVISED IT WAS A KNOWN BREAK BOOSTER ISSUE. THE ISSUE HAPPENS MAYBE 1/4-1/2 OF THE TIME I AM TRYING TO BREAK. THE DEALER HAD ME BRING THE CAR IN- BUT THEN TOLD ME MY CAR DIDN'T QUALIFY FOR THE REPAIR AS IT WASN'T IN THE LIMITED EXTENDED WARRANTY M... Read more
Incident date: Jul 1, 2017
THE PASSENGER AIRBAG LIGHT CAME ON AND CONTINUES TO FLASH. WENT TO DOLAN MAZDA DEALERSHIP TO DETERMINE THE ISSUE. THE PASSENGER AIRBAG SENSOR WAS BAD. NEEDS TO BE REPLACED. EVIDENTLY, THIS HAS HAPPENED ON OTHER VEHICLES. THE CAR IS NOT EVEN 4 YEARS OLD YET. THE SENSORS SHOULD LAST LONGER THAN THAT.
Incident date: Jul 1, 2017
REAR BRAKE CALIPERS ARE SEIZED UP AND THE EMERGENCY BRAKE NO LONGER ENGAGES.
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Aug 1, 2017
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA B2300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE NELSON MAZDA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACT... Read more
Incident date: Aug 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS), WHICH WAS CHANGED TO NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) DUE TO THE FACT THAT THE REMEDY FOR THE AIR BAGS WAS DEFECTIVE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL ... Read more
Incident date: Jun 29, 2017
MY HEADLIGHT HOUSING HAS CONDENSATION AND THAT IN TURN HAS CAUSED MY HID LIGHTS TO FAIL. I HAVE READ OVER AN OVER THAT MAZDA'S FROM 2010-2011 HAVE THIS PARTICULAR PROBLEM. WHY DO THEY NOT TAKE THIS ISSUE SERIOUSLY. I WAS TOLD BY A MAZDA IN LEXINGTON, KY THAT THIS WOULD COST ME IN EXCESS OF $600.00 TO REPLACE. WHY DOES THIS STILL CONTINUE TO BE A PROBLEM. ANYTIME IT RAINS THERE IS MORE CONDENSATION... Read more
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE CONTACT HEARD A CREAKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR-2, ARECIBO, 00614, PUERTO RICO) WHERE IT WAS DIAGNOSED AS FUNCTIONING NORMALLY. THE VEHICLE WAS THEN TAKEN TO MAZDA DE LA KENNEDY (MARGINAL AVE. KENNEDY, KM 2.1, URB. INDUSTRIAL B... Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AT HERITAGE MAZDA BEL AIR 710 BELAIR RD, BEL AIR, MD 21014 (877) 399-3075 WAS CONTACTED AND CONFIRMED THAT THE ... Read more
Incident date: Mar 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA MAZDA6 . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V012000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MED CENTER MAZDA AT (800) 749-0929 LOCATED AT 80 DRIVERS MART WAY, PELHAM, AL 35124 WHERE... Read more
Incident date: Jul 30, 2017
THE VEHICLE'S CAR ALARM GOES OFF AT RANDOM TIMES. GENERALLY IT SEEMS TO HAPPEN ONLY IN WARMER WEATHER AND/OR ONLY IF THE KEY FOB IS WITHIN A CERTAIN DISTANCE. SO FAR CHANGING BATTERIES IN BOTH THE CAR AND THE KEY FOB HAVE NOT CHANGED ANYTHING. THERE APPEARS TO BE FLAW IN THE DOOR MECHANISMS THAT MAKE THE CAR THINK SOMEONE IS BREAKING IN DUE TO LOSS OF CONTACT WHEN THE CAR HAS BEEN LOCKED. THIS ONL... Read more
Incident date: Jul 30, 2017
THE VEHICLE'S CAR ALARM GOES OFF AT RANDOM TIMES. GENERALLY IT SEEMS TO HAPPEN ONLY IN WARMER WEATHER AND/OR ONLY IF THE KEY FOB IS WITHIN A CERTAIN DISTANCE. SO FAR CHANGING BATTERIES IN BOTH THE CAR AND THE KEY FOB HAVE NOT CHANGED ANYTHING. THERE APPEARS TO BE FLAW IN THE DOOR MECHANISMS THAT MAKE THE CAR THINK SOMEONE IS BREAKING IN DUE TO LOSS OF CONTACT WHEN THE CAR HAS BEEN LOCKED. THIS ONL... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE... Read more
Incident date: Jul 27, 2017
MY BRAKES HAVE A HISSING NOISE AND AND ARE HARD TO BRAKE WHEN I PUSH THE BRAKE PEDAL. THE SERVICE DEPT TELLS ME THAT THE BRAKE BOOSTER IS BAD AND NEEDS REPLACEMENT. ($800)THESE ARE SUPPOSED TO LAST THE LIFE OF THE CAR. I HAVE JUST OVER 100, 000 MILES ON IT. I HAVE A 2010 MAZDA CX-9. I WAS NEVER NOTIFIED THAT MAZDA HAD THIS WIDESPREAD PROBLEM, THAT THE GOVERNMENT WAS INVESTIGATING IT, OR THAT MAZDA... Read more
Incident date: May 16, 2017
RECALL PART FOR SEAT LIFTER LINK HAS FAILED. THE DRIVER SEAT SLANTS IN THE FORWARD LEFT DIRECTION AND ROCKS/SHIFTS EXCESSIVELY DURING SHIFTING. OVER 75 DAYS HAVE PASSED SINCE MY VEHICLE RECALL PART WAS INSPECTED BY THE DEALERSHIP. THEY HAVE STATED THE PART IS ON BACK ORDER. AFTER APPROXIMATELY 60 DAYS, I CONTACTED THE CORPORATE WARRANTY DEPARTMENT FOR MAZDA. THEY SAY THAT THERE IS NO WAY TO EXPEDI... Read more
Incident date: Jan 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PERRY MAZDA LOCATED AT 440 HITCHCOCK WAY SANTA BARBARA, CA 93105) WHERE IT W... Read more
Incident date: Jul 17, 2017
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING, THE BRAKES WERE APPLIED AND FAILED TO RESPOND. ADDITIONALLY, THE BRAKE PEDAL BECAME HARD TO DEPRESS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. *CN
Incident date: Jul 31, 2017
I WAS DRIVING DOWN THE ROAD AND I WENT TO SLOW DOWN AT A LIGHT AND WHEN I PRESSED THE CLUTCH PEDAL TO ENGAGE THE BRAKE I HEARD A POP AND MY CLUTCH FELT LIKE IT WAS SHIFTING TO THE SIDE AND IT BARELY CUTS OFF ENOUGH TO COME OUT OF GEAR. I INSPECTED THE THE ASSEMBLY BY LOOKING UNDER THE STEERING WHEEL AND I FOUND THAT A WELD HAD SNAPPED.
Incident date: Jul 29, 2017
MY VEHICLE IS AT ABOUT 87000 MILES, THE BREAKS STARTED MALFUNCTIONING WHILE DRIVING ON THE HIGHWAY TEXAS 35 I HAVE TO PRESS HARD ON THE PEDALS IN ORDER FOR THE CAR TO STOP[ I DO HEAR KIND A LIKE A ZIZZLE WHEN I PRESS ON THE BREAKS BUT EVEN IF I PRESS HARD THE PEDAL TO STOP IT STILL KEEPS GOING FOR ABOUT 3 TO 4 FEET.
Incident date: Jul 31, 2017
SINCE WE BOUGHT THIS CAR, THE BATTERY GOES DEAD IF NOT DRIVEN IN 1 TO 2 WEEKS. WE CHARGE IT AND THEN WE CHECK THE BATTERY AND IT'S O.K. OF COURSE IT IS STATIONARY AND CAN'T BE DRIVEN. WHAT IT CAUSING IT TO DIE SO QUICKLY - CAN'T DRIVE IT IF IT DOESN'T START.
Incident date: Jul 27, 2017
LOST ALL POWER WHILE DRIVING AND TURNING. ABS, BRAKE , PS , BATTERY LIGHTS ON DASH ILLUMINATED, CAR LOOSES STEERING AND THEN THE ENGINE DIES. BATTERY DISCHARGED AS PER LOAD TEST.ALTERNATOR TESTS FINE. HAPPENED TWO TIMES AFTER THE POWER STEERING MANUFACTURER RECALL WAS PERFORMED TO REMEDY THE SAME ISSUE.
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016 AND THE ONE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER, BURDICK MAZDA IN CICERO, NEW YORK, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PAR... Read more
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016 AND THE ONE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER, BURDICK MAZDA IN CICERO, NEW YORK, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PAR... Read more
Incident date: Jul 27, 2017
WHEN PRESSING THE START/STOP BUTTON, THE IGNITION DOES NOT TURN OFF ALTHOUGH THE SHIFT LEVER IS IN "P" POSITION AND THE "ENGINE" SHUTS OFF NORMALLY, THE IGNITION STAYS ON (IN ACCESSORY MODE).
Incident date: Jul 19, 2017
POWER STEERING WILL RANDOMLY FAIL WHILE MAKING TURNS. DURING THE TURN, ALL WARNING LIGHTS WILL ILLUMINATE, POWER STEERING WILL FAIL. POWER STEERING FAILURE LIGHT WILL REMAIN ILLUMINATED. VEHICLE IS EXTREMELY DIFFICULT TO CONTROL. WE HAVE AVOID AT LEAST THREE COLLISIONS BY MERE INCHES. AFTER A FEW SECONDS, POWER STEERING WILL RETURN, LIGHTS WILL EXTINGUISH. DEALER HAS NOT BEEN ABLE TO FIND A ... Read more
Incident date: Jun 27, 2017
TL* THE CONTACT OWNS A 2007 MAZDA RX-8. WHILE DRIVING APPROXIMATELY 20 MPH, THE CLUTCH PEDAL BECAME UNRESPONSIVE WITHOUT WARNING. THE CONTACT STOPPED AT A RED LIGHT AND THE GEAR DID NOT IMMEDIATELY SHIFT INTO FIRST GEAR. THE FAILURE RECURRED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (GARDEN CITY MAZDA IN GARDEN CITY, NY) WHERE IT WAS DIAGNOSED THA... Read more
Incident date: Jun 27, 2017
TL* THE CONTACT OWNS A 2007 MAZDA RX-8. WHILE DRIVING APPROXIMATELY 20 MPH, THE CLUTCH PEDAL BECAME UNRESPONSIVE WITHOUT WARNING. THE CONTACT STOPPED AT A RED LIGHT AND THE GEAR DID NOT IMMEDIATELY SHIFT INTO FIRST GEAR. THE FAILURE RECURRED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (GARDEN CITY MAZDA IN GARDEN CITY, NY) WHERE IT WAS DIAGNOSED THA... Read more
MAZDA
B-SERIES TRUCK
(2004) - AIR BAGS
Jul 27, 2017
Incident date: Jun 4, 2015
TL* THE CONTACT OWNS A 2004 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V346000 (AIR BAGS) AND 16V048000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BOB ALITO MAZDA IN MO) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VE... Read more
Incident date: Apr 21, 2017
I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL SET AND ALL OF A SUDDEN THE CRUISE CONTROL SHUT OFF AND A WARNING POPPED UP "MRCC INSPECTION REQUIRED"
Incident date: Aug 31, 2016
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V59300 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISS... Read more
Incident date: Aug 10, 2016
ON 8/10/16 I RECEIVED NOTIFICATION NUMBER 16V-593 FROM NHTSA STATING THAT THE LOWER CONTROL ARMS ON THIS VEHICLE MAY BE DEFECTIVE AND SHOULD BE REPLACED. MAZDA HAS TO THIS DATE DONE NOTHING TO ADDRESS AND REMEDY THIS PROBLEM.
MAZDA
MAZDASPEED3
(2013) - SEATS
Jul 25, 2017
Incident date: Jul 10, 2017
DRIVER SEAT COLLAPSES BACKWARDS WHEN REAR-ENDED WHILE STATIONARY ON INTERSTATE AND REMAINS FULLY RECLINED AFTER COLLISION. ATTEMPTS TO RETRACT THE SEAT INTO NORMAL DRIVING POSITION IS UNSUCCESSFUL AS THE SEAT NO LONGER LOCKS INTO POSITION. THE ONLY POSITION WHERE THE SEAT LOCKS INTO PLACE IS IN THE FULLY RECLINED POSITION.
Crash
2 injured