Showing 29,895 complaints for MAZDA
Incident date: Aug 16, 2016
PASSENGER SEAT BELT SAYS PASSENGER AIR BAG OFF WHEN HOOKED UP. IT STAYS OFF WHEN PASSENGER SITS IN IT.
Incident date: Aug 16, 2016
PASSENGER SEAT BELT SAYS PASSENGER AIR BAG OFF WHEN HOOKED UP. IT STAYS OFF WHEN PASSENGER SITS IN IT.
Incident date: Aug 30, 2016
TAKATA RECALL, OVER A YEAR AGO I DID HAVE A AIRBAG RECALL FOR MY INFLATOR , WHICH WAS FOR MY MAZDA 6 2007, I DID HAVE ONE OF THEM REPLACED, NOT SURE IF IT WAS THE PASSENGER SIDE OR THE DRIVER SIDE NOW, BUT ONLY ONE WAS REPLACED AT THE TIME BECAUSE THAT WAS ALL THAT WAS RECALLED AT THAT TIME, THE DEALER TOLD ME I WOULD HAVE TO WAIT FOR THE OTHER SIDE TO BE RECALL, SO WHAT IF I HAD A ACCIDENT IN TH
... E MEANTIME? THE OTHER AIRBAG WOULDN'T WORK, BECAUSE IT HADN'T BEEN REPLACED? NOT VERY GOOD! THE DEALER DIDN'T SEEM TO THRILLED WITH THE WHOLE INFLATOR RECALL THING AND DIDN'T HAVE VERY GOOD THINGS TO SAY ABOUT IT, WHICH MADE ME WORRY ABOUT IF THE DARN THING WOULD WORK AT ALL! WELL NOT TOO LONG AFTER I GOT THE SECOND RECALL NOTE FOR THE OTHER SIDE INFLATOR TO BE FIXED I WAS IN A CAR ACCIDENT! GREAT! WELL, I WAS HIT FROM BEHIND AT 70MPH, THE CAR WAS HIT ON THE RIGHT SIDE AND I WAS THROWN INTO A SPIN, NOW, I WAS NOT HIT IN THE FRONT, NOR DID I ACTUALLY HIT DEAD ON IN THE FRONT OF ANYTHING! BUT MY WINDSHIELD WAS CRACKED. MY RIGHT SIDE AIRBAG DID DEPLOY AND SAVE ME FROM A MASSIVE HEAD INJURY! THE CAR DID AS IT WAS DESIGNED TO DO IN A BACKEND COLLISION, IT FOLDED UP, THE BACK END TOOK THE BLUNT OF THE 70MPH FORCE, AND SAVED ME! I WALKED OUT OF THE CAR! BUT THE CAR WAS TOTALED! MY ONLY QUESTION AND IT WAS A QUESTION OF A FEW OTHER PEOPLE... WAS WHY DID NOT THE FRONT END AIR BAD DEPLOY? WAS IT NOT SUPPOSED TO? BECAUSE IT HAD NOT BEEN IT HIT HARD ENOUGH? OR BECAUSE IT NEEDED TO BE REPLACED? NOT SURE? ALL I CAN SAY IS THAT THANK GOODNESS IN A WAY I GOT HIT FROM BEHIND AND NOT IN THE FRONT, BECAUSE I AM NOT SO SURE IF I COULD OF DEPENDED ON THE FRONT AIRBAGS WORKING CORRECTLY! SO MY ACCIDENT MAY HAVE HAD A TOTALLY DIFFERENT OUTCOME!Read more
Crash
Incident date: Aug 10, 2017
EXPERIENCING SAME ISSUES WITH THE FRONT SUBFRAME/ENGINE CRADLE AS INDICATED IN THE 2001-2004 MAZDA TRIBUTE/FORD ESCAPE RECALL. THIS IS A 2006, WITH THE SAME EXACT ISSUE OF THE SUBFRAME RUSTING OUT AND BREAKING ON THE PASSENGER SIDE. THIS IS ABSOLUTELY INSANE! THE RECALL SHOULD HAVE INCLUDED 2005 AND 2006 VEHICLES AS WELL! I'M LOOKING AT THOUSANDS OF DOLLARS TO HAVE A SUBFRAME PUT IN AND THE REST O
... F MY VEHICLE IS RUST FREE, SO YOU CAN OBVIOUSLY TELL I TAKE GOOD CARE TO WASH THE UNDERNEATH OF THE VEHICLE!Read more
Incident date: Nov 24, 2011
I HAD TO REPLACE THE BATTERIESS ON BOTH REMOTES THAT OPEN THE DOORS AT LEAST 4 TIMES A YEAR SINCE I OWNED THE CAR. I FEEL THIS IS A SAFETY HAZARD SINCE I CAN NOT GET IN MY CAR UNLESS I USE THE KEY. I ALSO HAVE NO ACCESS TO THE EMERGENCY BUTTON ON THE REMOTE WITH A DEAD BATTERY.
Incident date: Mar 1, 2015
WHEN BRAKING, THE HEADLIGHTS PULSE. WHEN BRAKING, THE CAR RIDES BUMPY. THE STABILITY CONTROL LIGHT WILL COME ON AT RANDOM TIMES. THESE HAVE BEEN HAPPENING FOR THE PAST COUPLE YEARS, AND ALL MECHANICS HAVE SAID THAT EVERYTHING LOOKS FINE ON THE VEHICLE.
Incident date: Mar 1, 2015
WHEN BRAKING, THE HEADLIGHTS PULSE. WHEN BRAKING, THE CAR RIDES BUMPY. THE STABILITY CONTROL LIGHT WILL COME ON AT RANDOM TIMES. THESE HAVE BEEN HAPPENING FOR THE PAST COUPLE YEARS, AND ALL MECHANICS HAVE SAID THAT EVERYTHING LOOKS FINE ON THE VEHICLE.
Incident date: Mar 1, 2015
WHEN BRAKING, THE HEADLIGHTS PULSE. WHEN BRAKING, THE CAR RIDES BUMPY. THE STABILITY CONTROL LIGHT WILL COME ON AT RANDOM TIMES. THESE HAVE BEEN HAPPENING FOR THE PAST COUPLE YEARS, AND ALL MECHANICS HAVE SAID THAT EVERYTHING LOOKS FINE ON THE VEHICLE.
Incident date: Jul 15, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS AND TURNING THE STEERING WHEEL TO THE LEFT, A LOUD POPPING NOISE COULD BE HEARD. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTAC
... T STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 10, 2017
INFOTAINMENT SYSTEM REBOOTS NUMEROUS TIMES AFTER ENGINE IS STARTED AND CONTINUES WHILE THE VEHICLE IS IN GEAR. DURING REBOOT CYCLE, RADIO, NAVIGATION, AND OTHER FUNCTIONS OF THE INFOTAINMENT SYSTEM ARE UNAVAILABLE. SYSTEM MAY REBOOT ANYWHERE BETWEEN 1 AND 10 TIMES BEFORE THE SYSTEM STABILIZES. THIS HAS BEEN AN ON-GOING, DAILY OCCURRENCE, CAN OCCUR MULTIPLE TIMES IN A DAY, AND BEGAN 2 MONTHS AFT
... ER VEHICLE DELIVERY.Read more
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDERSON FORD OF ANDERSON, SOUTH CAROLINA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE M
... ANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 10/17/17*LJ UPDATED 10/4/18*JBRead more
Incident date: Jul 13, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF A SUSPENSION RECALL, BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SKYLAND AUTOMOTIVE MAZDA IN ASHEVILLE, NC WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MA
... DE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS
... NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 10, 2017
TAKATA RECALL; I HAVE REQUESTED THIS RECALL BE HONORED AND WAS JUST TOLD BY THE LOCAL MAZDA DEALER THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO PARTS AVAILABLE TO REPLACE THE DEFECTIVE AND POTENTIALLY DEADLY AIRBAG. I HAVE BEEN TOLD THIS FROM THE BEGINNING OF THE RECALL CONCERN. WHAT CAN I DO IF ANYTHING TO RESOLVE THIS ISSUE?
Incident date: Apr 19, 2017
WAS INVOLVED IN AN ACCIDENT IN APRIL 2017 HIT FROM THE BACK AND PUSH INTO ANOTHER VEHICLE THE AIRBAGS DID NOT DEPLOY BUT THE LIGHT CAME ON AND WAS FLASHING EVERY SINCE THEN. WE WERE SITTING STILL AT A STOP WHEN WE GOT REAR ENDED AND PUSH INTO ANOTHER VEHICLE.
Crash
2 injured
Incident date: Aug 9, 2017
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S TIE ROD FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE COASTAL CART
... CARE DEALER WHO REPAIRED THE TIE ROD AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT AVAILABLE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.Read more
Incident date: Jan 30, 2012
TAKATA RECALL. LOW BEAM HEADLIGHTS ARE ALWAYS BLOWING OUT. HAVE TO REPLACE EVERY 6 MONTHS OR SOONER
Incident date: Aug 23, 2016
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V793000 (FUEL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (KOONS MAZDA OF SILVER SPRING, 3111 AUTOMOTIVE BLVD, SILVER SPRING, MD 20904) WAS CONTACTED AND CONFIRMED T
... HAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 8, 2017
TURNING OFF A ROAD INTO A PARKING LOT I LOST ALL POWER STEERING AND HAD TO MAN HANDLE THE TRIBUTE INTO A PARKING SPACE. ONCE THERE I TURNED OFF THE ENGINE AND AFTER A COUPLE OF MINUTES RESTARTED AND THE STEERING WORKED FINE. I'M CONCERNED AS TO WHEN IT WILL HAPPEN AGAIN. THIS IS THE FIRST TIME THIS HAS HAPPENED.
Incident date: Aug 8, 2017
"TAKATA RECALL" - I RECEIVED IN THE MAIL A LETTER ABOUT THE AIRBAG RECALL AND I NEED A CLEAR EXPLAINATION AS TO WHY THERE IS NO RECALL FOR MY VEHICLE, WHICH BY THE WAY BOTH AIRBAG WARNING LIGHTS ARE ON(DRIVER SIDE & PASSENGER SIDE), BUT YET I RECEIVED A LETTER TO PARTICIPATE IN A CLASS ACTION LAWSUIT. EXPLAIN?
Incident date: Aug 9, 2017
REAR BACKUP CAMERA FAILED. VEHICLE PARKED IN HOME GARAGE. VEHICLE WAS STARTED AND SHIFTED TO REVERSE. CAMERA FAILED TO DISPLAY ON DASH SCREEN AS IT NORMALLY DOES. MANUALLY CHECKED CAMERA LOCATED CENTER REAR OF VEHICLE. NO SIGNS OF DAMAGE OR LOOSE FITTINGS ETC. VEHICLE HAS NOT BEEN INVOLVED IN A CRASH. STOPPED ENGINE, RESTARTED SEVERAL TIMES. CAMERA SOFTWARE DID NOT RESET IF THERE IS SOFTWARE.
... CAMERA DOES NOT COME ON. FAILURE OF CAMERA CREATES AN UNSAFE CONDITION WHEN BACKING BECAUSE THE DRIVER IS ACCUSTOMED TO THIS ORIGINAL SAFETY FEATURE.Read more
Incident date: Nov 28, 2016
KEY ON IGNITION OFF, THE AIR BAG LIGHT WILL COME ON. KEY ON IGNITION, THE AIRBAG LIGHT WILL FLASH.
Incident date: Jun 10, 2017
WHILE DRIVING ON A SLOPE WITH BIT OF CURVE ON A HIGHWAY WHEN I APPLIED A MILD BRAKE TO REDUCE THE SPEED, THE CAR ABRUPTLY MOVED STRAIGHT LEFT AND GOES OFF ROAD. THE BRAKE AND STEERING DIDN'T RESPOND IMMEDIATELY FOR FEW SECONDS AND THE CAR KEEP GOING DOWN OFF ROAD ON A VERY ROUGH TERRAIN. LUCKILY IT STOPPED FEW METERS BEFORE A SHARP FALL.
Incident date: Jun 10, 2017
WHILE DRIVING ON A SLOPE WITH BIT OF CURVE ON A HIGHWAY WHEN I APPLIED A MILD BRAKE TO REDUCE THE SPEED, THE CAR ABRUPTLY MOVED STRAIGHT LEFT AND GOES OFF ROAD. THE BRAKE AND STEERING DIDN'T RESPOND IMMEDIATELY FOR FEW SECONDS AND THE CAR KEEP GOING DOWN OFF ROAD ON A VERY ROUGH TERRAIN. LUCKILY IT STOPPED FEW METERS BEFORE A SHARP FALL.
Incident date: Jun 10, 2017
WHILE DRIVING ON A SLOPE WITH BIT OF CURVE ON A HIGHWAY WHEN I APPLIED A MILD BRAKE TO REDUCE THE SPEED, THE CAR ABRUPTLY MOVED STRAIGHT LEFT AND GOES OFF ROAD. THE BRAKE AND STEERING DIDN'T RESPOND IMMEDIATELY FOR FEW SECONDS AND THE CAR KEEP GOING DOWN OFF ROAD ON A VERY ROUGH TERRAIN. LUCKILY IT STOPPED FEW METERS BEFORE A SHARP FALL.
Incident date: Aug 7, 2017
WHEN STEPPING ON THE BRAKE PEDDLE A HISSING SOUND IS HEARD AND THE BRAKES NO LONGER STOP THE CAR.
Incident date: Aug 9, 2016
TL* THE CONTACT OWNS A 2007 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR.
... THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MAZDA MAPLE CHASE OF NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE R
... ECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2011 MAZDA 2. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE MECHANIC DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT SPOKE WITH AN UNKNOWN DEALER IN BRISTOL, TN, BUT DID NOT REMEMBER WHAT WAS STATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THE SA
... ME FAILURE. THE CONTACT SPOKE WITH BILL GATTON MAZDA OF JOHNSON CITY (2909 N ROAN ST, JOHNSON CITY, TN 37601) WHO STATED THAT THEY DID NOT KNOW ANYTHING ABOUT THE STEERING GEAR BEING DEFECTIVE. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.Read more
Incident date: Sep 1, 2016
PARKING BRAKE STICKS. HAPPENS WHILE STATIONARY OR MOVING. HAS RESULTED IN WARPED ROTORS, WORN BRAKE PADS, LOWERED MY FUEL ECONOMY, MOST LIKELY RUINED WHEEL BEARINGS, FROM THE EXCESS HEAT.
Incident date: Jan 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FLAGSHIP MAZDA KENNEDY (LOCATED ON AVE KENNEDY KM 2.1 URB INDUSTRIAL BECHARA, SAN
... JUAN, PR 00920) WHERE THE DRIVER SIDE FRONTAL AIR BAG WAS REPLACED. THE CONTACT WAS INFORMED THAT THE REMEDY PART FOR THE PASSENGER FRONTAL AIR BAG WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Aug 1, 2013
THE HEADLIGHT HAVE BEEN FLICKERING SINCE A FEW MONTHS AFTER PURCHASING THE CAR, & IT CAUSES INADEQUATE ALTERNATOR OUTPUT, IT HAS ALSO CAUSED ISSUES WITH LOSING MY POWER STEERING. THE HEADLIGHT NOT ONLY FLICKER WHEN BREAKING, BUT HAVE GOTTEN TO THE POINT THEY WILL COMPLETELY GO OUT, & WILL ALSO FLICKER ALL INTERIOR LIGHTS WHEN BRAKING & TURNING THE WHEEL. I HAVE BEEN PULLED OVER DUE TO POLICE THINK
... ING I AM FLASHING MY LIGHTS WHEN BREAKING, BUT WAS LUCKY TO BE ABLE TO SHOW THE POLICE OFFICER THE SERVICE BULLETIN 01-019/13 & HE LET ME GO WITH A WARNING & STRONGLY ADVISED ME TO GET IT FIXED. IT IS NOW TIME FOR MY CAR TO GO THROUGH INSPECTION, & IT WILL NOT PASS WITH THE LIGHTS FLICKERING & GOING COMPLETELY OUT. THE PROBLEM HAS ONLY CONTINUED GETTING WORSE TO THE POINT THE HEADLIGHT ARE GOING COMPLETELY OFF WHILE DRIVING DURING HOURS WHEN HEADLIGHTS ARE NEEDED. I HAVE LOST MY POWER STEERING MULTIPLE TIMES AFTER STARTING MY CAR AND BEGAN DRIVING, WITH A BRAND NEW BATTERY INSTALLED BY A MECHANIC, & WHEN I HAVE LOST POWER STEERING I HAVE ALMOST CRASHED INTO THE SIDE OF MY WORK OFFICE & HAVE HAD TO TRY PULLING OVER TO THE SIDE OF THE ROAD DUE TO LOSING POWER STEERING WHILE DRIVING. IT IS TIME FOR ACTION TO BE TAKEN & THIS BE A RECALL BEFORE SOMEONE IS KILLED, GMC CAN RECALL FOR THE SAME COMPUTER SYSTEM UPGRADE THAT IS NEEDED FOR MY MAZDA 3, BUT HAVE ONLY BEEN TOLD THAT IT IS NOT COVERED AND THAT I HAVE TO PAY OUT OF POCKET, WHICH I HAVE GOTTEN QUOTES FROM SEVERAL MAZDA DEALERS OVER THE SEVERAL YEARS I HAVE OWNED & CONTINUE TO DEAL WITH THE ISSUE AND IT WILL COST ME OVER $500 TO HAVE REPAIRED!! DUE TO NOT HAVING THE MONEY TO AFFORD TO COMPUTER UPGRADE WHICH I CONSIDER A HUGE SAFETY ISSUE THAT SHOULD BE MAZDA'S PROBLEM TO FIX BEFORE THEY HAVE A CLASS ACTION LAW SUIT BROUGHT AGAINST THEM, BECAUSE SOMEONE DRIVING A MAZDA 3 GET SERIOUSLY INJURED OR SERIOUS INJURE SOMEONE ELSE!Read more
Incident date: Aug 1, 2013
THE HEADLIGHT HAVE BEEN FLICKERING SINCE A FEW MONTHS AFTER PURCHASING THE CAR, & IT CAUSES INADEQUATE ALTERNATOR OUTPUT, IT HAS ALSO CAUSED ISSUES WITH LOSING MY POWER STEERING. THE HEADLIGHT NOT ONLY FLICKER WHEN BREAKING, BUT HAVE GOTTEN TO THE POINT THEY WILL COMPLETELY GO OUT, & WILL ALSO FLICKER ALL INTERIOR LIGHTS WHEN BRAKING & TURNING THE WHEEL. I HAVE BEEN PULLED OVER DUE TO POLICE THINK
... ING I AM FLASHING MY LIGHTS WHEN BREAKING, BUT WAS LUCKY TO BE ABLE TO SHOW THE POLICE OFFICER THE SERVICE BULLETIN 01-019/13 & HE LET ME GO WITH A WARNING & STRONGLY ADVISED ME TO GET IT FIXED. IT IS NOW TIME FOR MY CAR TO GO THROUGH INSPECTION, & IT WILL NOT PASS WITH THE LIGHTS FLICKERING & GOING COMPLETELY OUT. THE PROBLEM HAS ONLY CONTINUED GETTING WORSE TO THE POINT THE HEADLIGHT ARE GOING COMPLETELY OFF WHILE DRIVING DURING HOURS WHEN HEADLIGHTS ARE NEEDED. I HAVE LOST MY POWER STEERING MULTIPLE TIMES AFTER STARTING MY CAR AND BEGAN DRIVING, WITH A BRAND NEW BATTERY INSTALLED BY A MECHANIC, & WHEN I HAVE LOST POWER STEERING I HAVE ALMOST CRASHED INTO THE SIDE OF MY WORK OFFICE & HAVE HAD TO TRY PULLING OVER TO THE SIDE OF THE ROAD DUE TO LOSING POWER STEERING WHILE DRIVING. IT IS TIME FOR ACTION TO BE TAKEN & THIS BE A RECALL BEFORE SOMEONE IS KILLED, GMC CAN RECALL FOR THE SAME COMPUTER SYSTEM UPGRADE THAT IS NEEDED FOR MY MAZDA 3, BUT HAVE ONLY BEEN TOLD THAT IT IS NOT COVERED AND THAT I HAVE TO PAY OUT OF POCKET, WHICH I HAVE GOTTEN QUOTES FROM SEVERAL MAZDA DEALERS OVER THE SEVERAL YEARS I HAVE OWNED & CONTINUE TO DEAL WITH THE ISSUE AND IT WILL COST ME OVER $500 TO HAVE REPAIRED!! DUE TO NOT HAVING THE MONEY TO AFFORD TO COMPUTER UPGRADE WHICH I CONSIDER A HUGE SAFETY ISSUE THAT SHOULD BE MAZDA'S PROBLEM TO FIX BEFORE THEY HAVE A CLASS ACTION LAW SUIT BROUGHT AGAINST THEM, BECAUSE SOMEONE DRIVING A MAZDA 3 GET SERIOUSLY INJURED OR SERIOUS INJURE SOMEONE ELSE!Read more
Incident date: Aug 1, 2013
THE HEADLIGHT HAVE BEEN FLICKERING SINCE A FEW MONTHS AFTER PURCHASING THE CAR, & IT CAUSES INADEQUATE ALTERNATOR OUTPUT, IT HAS ALSO CAUSED ISSUES WITH LOSING MY POWER STEERING. THE HEADLIGHT NOT ONLY FLICKER WHEN BREAKING, BUT HAVE GOTTEN TO THE POINT THEY WILL COMPLETELY GO OUT, & WILL ALSO FLICKER ALL INTERIOR LIGHTS WHEN BRAKING & TURNING THE WHEEL. I HAVE BEEN PULLED OVER DUE TO POLICE THINK
... ING I AM FLASHING MY LIGHTS WHEN BREAKING, BUT WAS LUCKY TO BE ABLE TO SHOW THE POLICE OFFICER THE SERVICE BULLETIN 01-019/13 & HE LET ME GO WITH A WARNING & STRONGLY ADVISED ME TO GET IT FIXED. IT IS NOW TIME FOR MY CAR TO GO THROUGH INSPECTION, & IT WILL NOT PASS WITH THE LIGHTS FLICKERING & GOING COMPLETELY OUT. THE PROBLEM HAS ONLY CONTINUED GETTING WORSE TO THE POINT THE HEADLIGHT ARE GOING COMPLETELY OFF WHILE DRIVING DURING HOURS WHEN HEADLIGHTS ARE NEEDED. I HAVE LOST MY POWER STEERING MULTIPLE TIMES AFTER STARTING MY CAR AND BEGAN DRIVING, WITH A BRAND NEW BATTERY INSTALLED BY A MECHANIC, & WHEN I HAVE LOST POWER STEERING I HAVE ALMOST CRASHED INTO THE SIDE OF MY WORK OFFICE & HAVE HAD TO TRY PULLING OVER TO THE SIDE OF THE ROAD DUE TO LOSING POWER STEERING WHILE DRIVING. IT IS TIME FOR ACTION TO BE TAKEN & THIS BE A RECALL BEFORE SOMEONE IS KILLED, GMC CAN RECALL FOR THE SAME COMPUTER SYSTEM UPGRADE THAT IS NEEDED FOR MY MAZDA 3, BUT HAVE ONLY BEEN TOLD THAT IT IS NOT COVERED AND THAT I HAVE TO PAY OUT OF POCKET, WHICH I HAVE GOTTEN QUOTES FROM SEVERAL MAZDA DEALERS OVER THE SEVERAL YEARS I HAVE OWNED & CONTINUE TO DEAL WITH THE ISSUE AND IT WILL COST ME OVER $500 TO HAVE REPAIRED!! DUE TO NOT HAVING THE MONEY TO AFFORD TO COMPUTER UPGRADE WHICH I CONSIDER A HUGE SAFETY ISSUE THAT SHOULD BE MAZDA'S PROBLEM TO FIX BEFORE THEY HAVE A CLASS ACTION LAW SUIT BROUGHT AGAINST THEM, BECAUSE SOMEONE DRIVING A MAZDA 3 GET SERIOUSLY INJURED OR SERIOUS INJURE SOMEONE ELSE!Read more
Incident date: Mar 25, 2016
I TRIED TO CALL A DEALER AT MAZDA BUT THEY DO NOT CALL ME BACK FOR THE RECALL. I WILL TRY AGAIN BUT I THINK THEY GOING TO CHARGED ME. I CAN'T AFFORD IT. HOW CAN YOU HELP ME PLEASE? I CAN'T DRIVE AT NIGHT BECAUSE THE FRONT LIGHT HAS FOG INSIDE AND I CAN'T BARELY SEE. I CAN'T STOP QUICK BECAUSE THE BREAK ARE BAD AND TREMBLING THE WHOLE CAR INCLUDING THE WHEEL. THE AIR BAGS ON THE COMPUTER SIGNAL IS
... ON ALL THE TIME AS WELL FOR THE LIGHT. THE BREAKS ARE REALLY BAD ! MOST OF THE TIME ON THE HIGHWAY. IT IS AN UNSAFE CAR. SYSTEM IS NOT RELIABLE. I WANT TO GET RIDE OF THIS DANGEROUS CAR ASAP.Read more
Incident date: Mar 25, 2016
I TRIED TO CALL A DEALER AT MAZDA BUT THEY DO NOT CALL ME BACK FOR THE RECALL. I WILL TRY AGAIN BUT I THINK THEY GOING TO CHARGED ME. I CAN'T AFFORD IT. HOW CAN YOU HELP ME PLEASE? I CAN'T DRIVE AT NIGHT BECAUSE THE FRONT LIGHT HAS FOG INSIDE AND I CAN'T BARELY SEE. I CAN'T STOP QUICK BECAUSE THE BREAK ARE BAD AND TREMBLING THE WHOLE CAR INCLUDING THE WHEEL. THE AIR BAGS ON THE COMPUTER SIGNAL IS
... ON ALL THE TIME AS WELL FOR THE LIGHT. THE BREAKS ARE REALLY BAD ! MOST OF THE TIME ON THE HIGHWAY. IT IS AN UNSAFE CAR. SYSTEM IS NOT RELIABLE. I WANT TO GET RIDE OF THIS DANGEROUS CAR ASAP.Read more
Incident date: Mar 25, 2016
I TRIED TO CALL A DEALER AT MAZDA BUT THEY DO NOT CALL ME BACK FOR THE RECALL. I WILL TRY AGAIN BUT I THINK THEY GOING TO CHARGED ME. I CAN'T AFFORD IT. HOW CAN YOU HELP ME PLEASE? I CAN'T DRIVE AT NIGHT BECAUSE THE FRONT LIGHT HAS FOG INSIDE AND I CAN'T BARELY SEE. I CAN'T STOP QUICK BECAUSE THE BREAK ARE BAD AND TREMBLING THE WHOLE CAR INCLUDING THE WHEEL. THE AIR BAGS ON THE COMPUTER SIGNAL IS
... ON ALL THE TIME AS WELL FOR THE LIGHT. THE BREAKS ARE REALLY BAD ! MOST OF THE TIME ON THE HIGHWAY. IT IS AN UNSAFE CAR. SYSTEM IS NOT RELIABLE. I WANT TO GET RIDE OF THIS DANGEROUS CAR ASAP.Read more
Incident date: Jan 1, 2016
SOMETIMES TURNS ON THE LIGHT OF ACTIVATED AIRBAGS AND EVEN IF THE EMERGENCY LEVER IS FULLY RAISED, THE CARRAIGE MOVES AS IF IT WERE DOWN.
Incident date: Jan 1, 2016
SOMETIMES TURNS ON THE LIGHT OF ACTIVATED AIRBAGS AND EVEN IF THE EMERGENCY LEVER IS FULLY RAISED, THE CARRAIGE MOVES AS IF IT WERE DOWN.
Incident date: Aug 5, 2017
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE CONTACT OBSERVED THAT THE PASSENGER SIDE SHOCK MOUNT HAD DETACHED FROM THE VEHICLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE
... WAS 155,826. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Aug 5, 2017
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE CONTACT OBSERVED THAT THE PASSENGER SIDE SHOCK MOUNT HAD DETACHED FROM THE VEHICLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE
... WAS 155,826. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Aug 6, 2017
WHEN PRESSING THE BRAKE PEDAL, IT GETS HARD TO PUSH LIKE PRESSURE IS BUILT UP AND YOU CAN'T STOP. WHEN YOU ARE ABLE TO DEPRESS THE BRAKE PEDAL FULLY TO COME TO A COMPLETE STOP, YOU HEAR A HISSING SOUND AS IF AIR WAS LETTING AIR OUT OF THE TIRES. THE RESPONSE FOR SLOWING TO A STOP [WAS] MUCH LONGER AND UNLESS YOU PRESS THE PEDAL ALL THE WAY TO THE FLOOR, THE VEHICLE ROLLS. IT IS UNSAFE TO DRIVE
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V048000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CAVALIER MAZDA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REC
... ALL REMEDY DUE TO PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Aug 10, 2016
MANUFACTURER RECALL NUMBER: 9716H SUMMARY: WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT THE LOWER CONTROL ARM BALL J
... OINT. AFTER EXTENDED OPERATION IN THIS CONDITION, IN THE WORST CASE THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE. SAFETY RISK: THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARMS. AS OF DATE, I HAVE NOT RECEIVED ANY COMMUNICATION AS TO WHEN THE LOWER CONTROL ARMS WILL BE REPLACED ON MY VEHICLE.Read more
Incident date: Aug 2, 2017
THE CAR ACCELERATES TO HIGH RPM'S WITHOUT TOUCHING THE GAS PEDAL. AS SOON AS CAR WAS STARTED ENGINE ROARED AND COULD NOT BE CONTAINED WHEN IN GEAR. WHEN PUT IN DRIVE THE CAR REACHED OVER 50 MPH WITHOUT MY FOOT TOUCHING GAS PEDAL. WHEN PUT IN NEUTRAL THE RPM'S WERE REVVING EXCESSIVE NEAR THE TOP OF THE DIAL. THE ONLY THING TO GET THE ENGINE TO STOP REVVING WAS TO TURN THE CAR OFF. I HAD A HARD TIM
... E GETTING THE CAR TO STOP. PROBLEM HAPPENED BOTH IN THE CITY AND ON THE FREEWAY. THE FIRST TIME IT HAPPENED IT WAS A HOT DAY (100 DEGREES OUTSIDE). CAR HAD BEEN DRIVEN FOR ABOUT 2 HOURS AND THEN SAT FOR ABOUT 1.5 HOURS AND THEN PROBLEM HAPPENED. PROBLEM HAPPENED ABOUT A DOZEN TIMES BEFORE BEING TAKEN TO THE DEALERSHIP. I HAD NOT USED THE CRUISE CONTROL THAT DAY AND DO NOT REGULARLY USE THE CRUISE CONTROL. MAZDA SAYS IT'S A BATTERY ISSUE AND THAT I NEED A NEW BATTERY. THERE IS NO WAY THAT IS THE PROBLEM. I'VE NEVER EVEN HAD TO USE JUMPER CABLES ON THE CAR. I BOUGHT THE CAR NEW AND HAVE ONLY HAD IT FOR TWO AND A HALF YEARS. I'M THE PRIMARY DRIVER. CAR HAS 43,000 MILES. I'M DEMANDING THAT MAZDA REPLACE THE CAR WITH A SIMILAR AGE CAR/SIMILAR MILEAGE AND THEY ARE FIGHTING IT. I DO NOT FEEL SAFE DRIVING THAT CAR. I WORRY THAT I WILL BE KILLED WHEN I CAN'T STOP THE CAR OR THAT I WILL HIT A PEDESTRIAN OR OTHER CAR AND KILL SOMEONE.Read more
Incident date: Jun 11, 2017
TPMS/VALVE STEM ASSEMBLY FAILED SUDDENLY CAUSING AN IMMEDIATE LOST OF AIR IN THE TIRE ON 2-LANE MARKED HIGHWAY(POSTED SPEED LIMIT 55MPH)
Incident date: Aug 7, 2017
WHY IS THE REMEDY TAKING SO LONG?
Incident date: Jun 25, 2017
MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW DOWN AND SKIP GEARS AND JERK TO SPEED BACK UP WHILE ON THE HIGH WAY TRAVELING AT NORMAL SPEED WITH C
... RUISE CONTROL SET IT WENT FROM 6TH GEAR TO 4TH GEAR FOR NO REASON AT ALL! THEN IT STARTED MAKING NOISES SOUNDING LIKE BOTH THE FRONT AND BACK END FIRST YOU WOULD ONLY HEAR THEM WHEN TURNING RIGHT OR LEFT THEN STARTED HEARING THEM IN REVERSE THEN YOU HEARD THEM WHILE DRIVING ALL THE TIME ON THE HIGHWAY BACK ROADS AND PARKING SOUNDED AS IF MY TIRES WERE GOING TO FALL OFF! I CONTACTED CARMAX BECAUSE THAT'S WHERE I PURCHASED THE CAR IN MARCH OF 2017 IT'S NOW AGUST 2017 AND TOLD THEM WHAT WAS HAPPENING THEY LIED FROM THE INITIAL PHONE CALL BUT THAT'S BESIDES THE POINT THEY HAD MY VEHICLE FOR A WEEK SAYING THEY WERE LOOKING AT IT THOROUGHLY TO MAKE SURE WHAT THEY FOUND IN THE REAR DIFFERENTIAL WAS THE ISSUE THEY ASSURED ME IT WAS TOLD ME IF I HEARD THE NOISE BRING IT BACK ASAP AS I WAS DRIVING THE VEHICLE HOME IT WAS STILL EXPERIENCING THE SAME ISSUES WE TRIED TO CALL THEM IMMEDIATELY BUT THEY WERE CLOSED WE CALLED THEM THAT MONDAY AND COULDN'T GET ANYBODY ON THE PHONE SO WE LEFT A MESSAGE WE CONTINUE TO CALL THEM FOR TWO WEEKS BEFORE THEY FINALLY GAVE US AN APPOINTMENT TO BRING THE CAR AND I COULD NOT DRIVE MY CAR FOR THE TWO WEEKS THAT I HAD IT IN MY POSSESSION BECAUSE I WAS TOLD THROUGH MY EXTENDED WARRANTEE THAT DRIVING MY VEHICLE WHILE IT WAS STILL DAMAGED WOULD VOID MY WARRANTY THE DAY AFTER WE DROP MY CAR OFF BACK AT CARMAX I WAS CALLED AND TOLD THAT THE DATE IT WAS PULLED OUT OF THE GARAGE ON THE ORIGINAL REPAIR DATE 3 WEEKS PRIOR THAT THE TECH NOTED TO BRING TO MAZDARead more
Incident date: Jun 25, 2017
MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW DOWN AND SKIP GEARS AND JERK TO SPEED BACK UP WHILE ON THE HIGH WAY TRAVELING AT NORMAL SPEED WITH C
... RUISE CONTROL SET IT WENT FROM 6TH GEAR TO 4TH GEAR FOR NO REASON AT ALL! THEN IT STARTED MAKING NOISES SOUNDING LIKE BOTH THE FRONT AND BACK END FIRST YOU WOULD ONLY HEAR THEM WHEN TURNING RIGHT OR LEFT THEN STARTED HEARING THEM IN REVERSE THEN YOU HEARD THEM WHILE DRIVING ALL THE TIME ON THE HIGHWAY BACK ROADS AND PARKING SOUNDED AS IF MY TIRES WERE GOING TO FALL OFF! I CONTACTED CARMAX BECAUSE THAT'S WHERE I PURCHASED THE CAR IN MARCH OF 2017 IT'S NOW AGUST 2017 AND TOLD THEM WHAT WAS HAPPENING THEY LIED FROM THE INITIAL PHONE CALL BUT THAT'S BESIDES THE POINT THEY HAD MY VEHICLE FOR A WEEK SAYING THEY WERE LOOKING AT IT THOROUGHLY TO MAKE SURE WHAT THEY FOUND IN THE REAR DIFFERENTIAL WAS THE ISSUE THEY ASSURED ME IT WAS TOLD ME IF I HEARD THE NOISE BRING IT BACK ASAP AS I WAS DRIVING THE VEHICLE HOME IT WAS STILL EXPERIENCING THE SAME ISSUES WE TRIED TO CALL THEM IMMEDIATELY BUT THEY WERE CLOSED WE CALLED THEM THAT MONDAY AND COULDN'T GET ANYBODY ON THE PHONE SO WE LEFT A MESSAGE WE CONTINUE TO CALL THEM FOR TWO WEEKS BEFORE THEY FINALLY GAVE US AN APPOINTMENT TO BRING THE CAR AND I COULD NOT DRIVE MY CAR FOR THE TWO WEEKS THAT I HAD IT IN MY POSSESSION BECAUSE I WAS TOLD THROUGH MY EXTENDED WARRANTEE THAT DRIVING MY VEHICLE WHILE IT WAS STILL DAMAGED WOULD VOID MY WARRANTY THE DAY AFTER WE DROP MY CAR OFF BACK AT CARMAX I WAS CALLED AND TOLD THAT THE DATE IT WAS PULLED OUT OF THE GARAGE ON THE ORIGINAL REPAIR DATE 3 WEEKS PRIOR THAT THE TECH NOTED TO BRING TO MAZDARead more
Incident date: Jun 25, 2017
MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW DOWN AND SKIP GEARS AND JERK TO SPEED BACK UP WHILE ON THE HIGH WAY TRAVELING AT NORMAL SPEED WITH C
... RUISE CONTROL SET IT WENT FROM 6TH GEAR TO 4TH GEAR FOR NO REASON AT ALL! THEN IT STARTED MAKING NOISES SOUNDING LIKE BOTH THE FRONT AND BACK END FIRST YOU WOULD ONLY HEAR THEM WHEN TURNING RIGHT OR LEFT THEN STARTED HEARING THEM IN REVERSE THEN YOU HEARD THEM WHILE DRIVING ALL THE TIME ON THE HIGHWAY BACK ROADS AND PARKING SOUNDED AS IF MY TIRES WERE GOING TO FALL OFF! I CONTACTED CARMAX BECAUSE THAT'S WHERE I PURCHASED THE CAR IN MARCH OF 2017 IT'S NOW AGUST 2017 AND TOLD THEM WHAT WAS HAPPENING THEY LIED FROM THE INITIAL PHONE CALL BUT THAT'S BESIDES THE POINT THEY HAD MY VEHICLE FOR A WEEK SAYING THEY WERE LOOKING AT IT THOROUGHLY TO MAKE SURE WHAT THEY FOUND IN THE REAR DIFFERENTIAL WAS THE ISSUE THEY ASSURED ME IT WAS TOLD ME IF I HEARD THE NOISE BRING IT BACK ASAP AS I WAS DRIVING THE VEHICLE HOME IT WAS STILL EXPERIENCING THE SAME ISSUES WE TRIED TO CALL THEM IMMEDIATELY BUT THEY WERE CLOSED WE CALLED THEM THAT MONDAY AND COULDN'T GET ANYBODY ON THE PHONE SO WE LEFT A MESSAGE WE CONTINUE TO CALL THEM FOR TWO WEEKS BEFORE THEY FINALLY GAVE US AN APPOINTMENT TO BRING THE CAR AND I COULD NOT DRIVE MY CAR FOR THE TWO WEEKS THAT I HAD IT IN MY POSSESSION BECAUSE I WAS TOLD THROUGH MY EXTENDED WARRANTEE THAT DRIVING MY VEHICLE WHILE IT WAS STILL DAMAGED WOULD VOID MY WARRANTY THE DAY AFTER WE DROP MY CAR OFF BACK AT CARMAX I WAS CALLED AND TOLD THAT THE DATE IT WAS PULLED OUT OF THE GARAGE ON THE ORIGINAL REPAIR DATE 3 WEEKS PRIOR THAT THE TECH NOTED TO BRING TO MAZDARead more