Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Aug 3, 2015
THIS HAS BEEN HAPPENING FOR THE LAST 2 YEARS. I'VE TAKEN IT TO 2 DIFFERENT MAZDA DEALERSHIPS FOR A TOTAL OF 5 TIMES AND THEY CANNOT DUPLICATE THE ISSUE OR FIND ANY PROBLEMS RUNNING DIAGNOSTICS. MY CAR HAS 50,000 MILES ON IT AND IS A 2013 MAZDA CX-5. WHEN I BOUGHT IT HAD 20,000 MILES ON IT AND I STARTED NOTICING A FEW MONTHS AFTER I BOUGHT IT. THIS ISSUE HAPPENS MOSTLY WHEN: 'I'M TURNING LEFT ... Read more
Incident date: Aug 3, 2015
THIS HAS BEEN HAPPENING FOR THE LAST 2 YEARS. I'VE TAKEN IT TO 2 DIFFERENT MAZDA DEALERSHIPS FOR A TOTAL OF 5 TIMES AND THEY CANNOT DUPLICATE THE ISSUE OR FIND ANY PROBLEMS RUNNING DIAGNOSTICS. MY CAR HAS 50,000 MILES ON IT AND IS A 2013 MAZDA CX-5. WHEN I BOUGHT IT HAD 20,000 MILES ON IT AND I STARTED NOTICING A FEW MONTHS AFTER I BOUGHT IT. THIS ISSUE HAPPENS MOSTLY WHEN: 'I'M TURNING LEFT ... Read more
Incident date: Aug 3, 2015
THIS HAS BEEN HAPPENING FOR THE LAST 2 YEARS. I'VE TAKEN IT TO 2 DIFFERENT MAZDA DEALERSHIPS FOR A TOTAL OF 5 TIMES AND THEY CANNOT DUPLICATE THE ISSUE OR FIND ANY PROBLEMS RUNNING DIAGNOSTICS. MY CAR HAS 50,000 MILES ON IT AND IS A 2013 MAZDA CX-5. WHEN I BOUGHT IT HAD 20,000 MILES ON IT AND I STARTED NOTICING A FEW MONTHS AFTER I BOUGHT IT. THIS ISSUE HAPPENS MOSTLY WHEN: 'I'M TURNING LEFT ... Read more
Incident date: May 10, 2017
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. WHILE DRIVING 45 MPH, A BURNING ODOR ENTERED THE VEHICLE. THE CONTACT STOPPED THE VEHICLE, LIFTED THE HOOD, AND NOTICED SMOKE. THE CONTACT OBSERVED THAT THE WIRES UNDERNEATH THE HOOD WERE MELTED. THE CONTACT ALSO SMELLED FUEL COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC IN LOUISVILLE, KENTUCKY WHO DIAGNOSED THAT THE W... Read more
Fire
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH NAPLETON'S SCHAUMBURG MAZDA (110 W GOLF RD, SCHAUMBURG, IL 60195) WHO STATED THAT THE CONTACT WOULD ... Read more
Incident date: Aug 21, 2017
2003 MAZDA6 MODEL CARS WERE BUILT WITH FAULTY THROTTLE BODIES. UNAWARE OF THIS, I BOUGHT ONE OF THESE VEHICLES AND IMMEDIATELY BEGAN EXPERIENCING ISSUES WITH IT. WHEN DRIVING VERY SLOWLY, UNDER 15 MPH, THE CAR WILL SUDDENLY THROTTLE, ACCELERATING IT IN BURSTS EVEN WHEN APPLYING THE BRAKES. THAT ISSUE IS PROBLEMATIC BUT RELATIVELY MINOR; HOWEVER, THERE IS A MUCH MORE DANGEROUS ISSUE THE FAULT... Read more
Incident date: Aug 21, 2017
2003 MAZDA6 MODEL CARS WERE BUILT WITH FAULTY THROTTLE BODIES. UNAWARE OF THIS, I BOUGHT ONE OF THESE VEHICLES AND IMMEDIATELY BEGAN EXPERIENCING ISSUES WITH IT. WHEN DRIVING VERY SLOWLY, UNDER 15 MPH, THE CAR WILL SUDDENLY THROTTLE, ACCELERATING IT IN BURSTS EVEN WHEN APPLYING THE BRAKES. THAT ISSUE IS PROBLEMATIC BUT RELATIVELY MINOR; HOWEVER, THERE IS A MUCH MORE DANGEROUS ISSUE THE FAULT... Read more
Incident date: Jul 22, 2017
HOT WEATHER ACCELERATION AND BLIND SPOT MONITORING SYSTEM (BSM) ISSUE: IN EXTREMELY HOT WEATHER BSM OFF LIGHT TURNS ON REPEATEDLY WHILE THE VEHICLE IS IN MOTION OR STARTING FROM COMPLETE STOP. AT THE SAME TIME THE INFOTAINMENT SYSTEM DISPLAY FLICKERS IN SYNC WITH THE BSM OFF LIGHT APPEARANCE. WHEN THIS OCCURS THERE IS A CLICKING SOUND COMING FROM THE FRONT OF THE CAR/WHERE THE ENGINE IS LOCATED.... Read more
Incident date: Jul 22, 2017
HOT WEATHER ACCELERATION AND BLIND SPOT MONITORING SYSTEM (BSM) ISSUE: IN EXTREMELY HOT WEATHER BSM OFF LIGHT TURNS ON REPEATEDLY WHILE THE VEHICLE IS IN MOTION OR STARTING FROM COMPLETE STOP. AT THE SAME TIME THE INFOTAINMENT SYSTEM DISPLAY FLICKERS IN SYNC WITH THE BSM OFF LIGHT APPEARANCE. WHEN THIS OCCURS THERE IS A CLICKING SOUND COMING FROM THE FRONT OF THE CAR/WHERE THE ENGINE IS LOCATED.... Read more
Incident date: Aug 30, 2016
MAZDA SENT ME A RECALL NOTICE IN AUGUST OF 2016. THE RECALL STATED THAT WATER COULD POSSIBLY ENTER THE FRONT SUSPENSION LOWER ARM BALL JOINT DURING DRIVING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT BALL JOINT LOWER CONTROL ARM. AFTER EXTENDED OPERATION IN SUCH A CIRCUMSTANCE, IT COULD SEPARATE AND GETTING INTO A CRASH COULD BECOME EASIER. THIS IS A SAFETY ISSUE THAT NEEDS ADDRESSED IMME... Read more
Incident date: Jun 27, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (SERVICE BRAKES). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (COX MAZDA, 3101 CORTEZ ROAD WEST, BRADENTON, FL 34207) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON ... Read more
Incident date: Aug 17, 2017
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PARKED THE VEHICLE IN A NEARBY PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 13... Read more
Incident date: Jul 9, 2017
ENGINES WERE RECALLED FOR LOSS OF POWER AND COMPRESSION AND WAS NOT COMPLETED ON THE CAR I OWN. CAUSES CAR TO STALL AND WILL NOT RESTART UNTIL COOLED DOWN, POTENTIALLY CREATING A DANGEROUS SITUATION IN TRAFFIC. KNOWN DEFECT THAT WAS NOT ADDRESSED ON THE CAR I OWN. CAR LOSES POWER AFTER IT HEATS UP.
Incident date: Aug 18, 2017
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BALISE MAZDA DEALER (LOCATED AT 3635 RIVERDALE ST, WEST SPRINGFIELD, MASSACHUSETTS 01089; 413-3... Read more
Incident date: Aug 17, 2017
TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR BRAKE SERVICE. THE MECHANIC NOTICED THAT THE FRONT PASSENGER SIDE SUBFRAME CORRODED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE); HOWEVER, THE FAILUR... Read more
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH OPEN ROAD MAZDA OF EAST BRUNSWICK (352 NJ-18, EAST BRUNSWICK, NJ 08816) WHO STATED ON MULTIPLE ... Read more
Incident date: Jul 12, 2000
TL* THE CONTACT OWNS A 2000 MAZDA 626. UPON STARTING THE VEHICLE, A STRONG FUEL ODOR WAS DETECTED IN THE VEHICLE. THE ODOR WOULD DISAPPEAR SEVERAL MINUTES AFTER STARTING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105 (877) 318-8239) SEVERAL TIMES OVER THE YEARS, BUT THE CAUSE OF THE FUEL OD... Read more
Incident date: May 30, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PARETTI MAZDA LOCATED AT 4000 VETERANS MEMORIAL BLVD METAIRIE, LA 70002) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Incident date: Jul 25, 2017
AC UNIT SMOKE WHEN IT BRAKES CAUSING SMOKE TO COME IN SIDE AND CAUSING CERVITEEN BELT TO BREAK ALSO.
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Aug 17, 2017
Incident date: Jun 30, 2016
>>>>>>>>>>>>>>TAKATA RECALL <<<<<<<<<<<<<< THE RECALL WAS JUNE 30, 2016. HOW LONG IS TOO LONG IN WAITING FOR THIS DANGEROUS AIRBAG TO BE FIXED? WWHEN WE ONLY HAVE ONE SEAT AND NEED THE USE OF THE TRUCK? I THINK WHEN THERE IS A RECALL, THIS "FIXING" PROCESS NEEDS TO BE QUICKLY. IT HAS BEEN OVER A YEAR. YES, I AM COMPLAINING!
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH MOTORS MAZDA, LOCATED AT 18010 S DIXIE HWY MIAMI, FL 33157 305-234-5500) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY FURTHER ASSIS... Read more
Incident date: Jul 10, 2017
AT LIGHT AND CHECK ENGINE LIGHT ARE ON. CAR HAS SHIFT ISSUE. IT CAN'T GO HIGHER SPEED EVEN I PUSH THE GAS PEDAL. IT HAS CLUTCH SOUND EVERY TIME I SHIFT THE GEAR STICK. MY CAR IS AUTOMATIC TRANSMISSION. IT HAPPENS RIGHT AFTER I START THE CAR. AND THE ISSUE CONTINES ALL THE TIME.
Incident date: Jun 29, 2017
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (CAPITOL MAZDA, LOCATED AT 980 CAPITOL EXPRESSWAY AUTO MALL SAN JOSE, CA 95136 AND OAK T... Read more
Incident date: Aug 17, 2017
AIRBAG NOTICE FLASHES ON CAR. THIS IS A SAFETY DIVICE THAT SHOULD BE MAZDA COMPANY TO MAKE SURE THE DRIVING MEETS SAFETY GUIDELINES. THE HANDBOOK TEARS THAT IF LIGHT COMES ON IT IS AN INDICATION THAT THE AIRBAGS WILL NOT DEPLOY IN A ACCIDENT. I SPOKE WITH MAZDA CORPORATION THAT INFORMED ME THAT TO CORRECT THE PROBLEM IS MY RESPONSIBILITY. I GUESS IT WILL TAKE DEATH OR INJURY FOR ACTION TO BE T... Read more
Incident date: Aug 16, 2017
AS I PLACED THE MANUAL 5-DOOR SEDAN MODEL INTO REVERSE GEAR AND SLOWLY INCHED OUT OF THE PARKING SPACE, THE POWER TO THE RADIO AND AIR CONDITIONING DIED AND A THE POWER STEERING WHEEL LIGHT CAME ON THE DASHBOARD. AS I PLACED THE CAR INTO FIRST GEAR AND BEGAN TO MOVE THE VEHICLE FORWARD, GREAT DIFFICULTY WAS FELT TRYING TO GET THE VEHICLE TO TURN AND THE AC AND RADIO KEPT TURNING OFF. AS I ATTEMPTE... Read more
Incident date: Aug 16, 2017
AS I PLACED THE MANUAL 5-DOOR SEDAN MODEL INTO REVERSE GEAR AND SLOWLY INCHED OUT OF THE PARKING SPACE, THE POWER TO THE RADIO AND AIR CONDITIONING DIED AND A THE POWER STEERING WHEEL LIGHT CAME ON THE DASHBOARD. AS I PLACED THE CAR INTO FIRST GEAR AND BEGAN TO MOVE THE VEHICLE FORWARD, GREAT DIFFICULTY WAS FELT TRYING TO GET THE VEHICLE TO TURN AND THE AC AND RADIO KEPT TURNING OFF. AS I ATTEMPTE... Read more
Incident date: Aug 12, 2017
TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT 48 HOURS AFTER PURCHASING THE VEHICLE FROM HONDA OF WINTER HAVEN IN WINTER HAVEN, FLORIDA, THE PASSENGER SIDE AIR BAG DEPLOYED WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE FRONT PASSENGER'S RIGHT ARM AND LUNG WERE BRUISED AND WAS TAKEN TO THE HOSPITAL BY THE DRIVER. THE PASSENGER WAS TREATED AND RELEASED. THE POLICE WAS CONTACTED, ... Read more
1 injured
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
MAZDA
MAZDASPEED3
(2010) - SUSPENSION
Aug 16, 2017
Incident date: Aug 4, 2015
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 70 MPH, THE DRIVER SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A MINOR BRUISE TO THE RIBS. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FAIRWAY MAZDA OF SAVANNAH 10101 ABERCORN STREET, SAVANNAH, GA, 31406), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MAN... Read more
1 injured
MAZDA
MAZDASPEED3
(2010) - AIR BAGS
Aug 16, 2017
Incident date: Aug 4, 2015
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 70 MPH, THE DRIVER SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A MINOR BRUISE TO THE RIBS. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FAIRWAY MAZDA OF SAVANNAH 10101 ABERCORN STREET, SAVANNAH, GA, 31406), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MAN... Read more
1 injured
Incident date: Mar 1, 2017
I RECEIVE A RECALL LETTER ABOUT THIS PROBLEM SINCE THIS DAY I BEEN DEALING WITH THE MAZDA DEALER AT 635 RIVERDALE ST WEST SPRINGFIELD AND THEY BEEN TELLING ME THAT THEY NEED TO OTHER THE PART AND THEY WILL CALL ME WHEN THEY HAVE IT SO THEY CAN FIX THE PROBLEM I BEEN CALLING THEM EVERY MONTH AND THEY KEEP TELLING ME THE SAME STORY HOW LONG I NEED TO WAIT IF SOMETHING HAPPEN TO ME OR MY CAR THEY WIL... Read more
Incident date: Jul 31, 2017
RECALL 9716H (FRONT LOWER CONTROL ARM) WAS SENT OUT IN OCTOBER 2016 AND 10 MONTHS LATER THERE IS NO SOLUTION OR ETA TO THE SOLUTION. IN THE INTERIM, WE ARE DRIVING A POTENTIALLY UNSAFE VEHICLE DURING DANGEROUS TIMES OF THE YEAR (WINTER). RECALL 1317F (AIR BAG INFLATOR) I WAS DENIED A SERVICE APPOINTMENT DUE TO A TECHNICIANS STRIKE AND OFFERED NO RECOURSE OR OPTIONS IN THE INTERIM. ANNOUNCED... Read more
Incident date: Jul 31, 2017
RECALL 9716H (FRONT LOWER CONTROL ARM) WAS SENT OUT IN OCTOBER 2016 AND 10 MONTHS LATER THERE IS NO SOLUTION OR ETA TO THE SOLUTION. IN THE INTERIM, WE ARE DRIVING A POTENTIALLY UNSAFE VEHICLE DURING DANGEROUS TIMES OF THE YEAR (WINTER). RECALL 1317F (AIR BAG INFLATOR) I WAS DENIED A SERVICE APPOINTMENT DUE TO A TECHNICIANS STRIKE AND OFFERED NO RECOURSE OR OPTIONS IN THE INTERIM. ANNOUNCED... Read more
Incident date: Aug 16, 2017
GOOD MORNING, I HAVE RECEIVED NUMEROUS LETTERS INFORMING ME THAT I HAVE A RECALL ON MY MAZDA. IT IS THE "FUEL LEAK AT FUEL PUMP RINGS AND FUEL PUMP DISCHARGE PIPE 1017E" RECALL. I HAVE BEEN RECEIVING THEM FOR THE PAST YEAR OR SO. EVERY TIME I CHECK THE NHTSA WEBSITE OR THE MAZDARECALLINFO.COM WEBSITE, IT SAYS "REMEDY NOT YET AVAILABLE". I AM CONCERNED WITH MY SAFETY AT THIS POINT AND AM WONDER... Read more
Incident date: Aug 15, 2017
SHIFT LEVER GEAR CONTROL EXTREMELY DIFFICULT TO SHIFT INTO GEAR AFTER STARTING THE CAR AND APPLYING THE BRAKE FROM A STATIONERY POSITION
Incident date: Aug 16, 2017
MY DASHBOARD IS STICKY AND SEEMS TO BE MELTING AND RIPPED AS I WAS CLEANING THE RIGHT PASSENGER SIDE(I HAD MY KEYS IN MY HAND AND SCRAPED IT AS I WAS CLEANING THEN LIFTER MY KEYS AND DROPPED THEM AND A CHUNK CAME OFF) ALSO HAS COTTON PIECES STICKING TO IT CAUSE IT'S SO STICKY.
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GUNTHER MAZDA IN FT LAUDERDALE, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE F... Read more
Incident date: Aug 10, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LIBERTY SUPERSTORES LOCATED AT 1101 E OMAHA ST RAPID CITY, SD 57701) WHO STATED THAT THE... Read more
Incident date: Aug 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RUSS DARROW MAZDA OF MILWAUKEE, 11330 W METRO AUTO MALL, MILWAUKEE, WI 53224 (414) 973-3939) WAS... Read more
Incident date: Aug 16, 2017
AFTER CONNECTING SEARBELT AND MOVING IN TRAFFIC THE SEAT BEGINS TO MOVE BECAUSE SEAT BELT IS HOOKED ON THE LEVER THAT MOVES THE SEAT INTO RECLINING POSITION, VERY DANGEROUS WHEN IN TRAFFIC AND TRYING TO REACH BREAK, GAS, ETC. THIS HAS HAPPENED ON MANY OCCASSIONS AND TAKES ME BY SURPRISE EVERY TIME.
Incident date: Aug 16, 2017
AFTER CONNECTING SEARBELT AND MOVING IN TRAFFIC THE SEAT BEGINS TO MOVE BECAUSE SEAT BELT IS HOOKED ON THE LEVER THAT MOVES THE SEAT INTO RECLINING POSITION, VERY DANGEROUS WHEN IN TRAFFIC AND TRYING TO REACH BREAK, GAS, ETC. THIS HAS HAPPENED ON MANY OCCASSIONS AND TAKES ME BY SURPRISE EVERY TIME.
Incident date: Aug 16, 2017
HATCH DOES NOT OPEN CONSISTENTLY. VEHICLE STALLS THEN ACCELERATES ON ITS OWN, IN ADDITION, THROTTLE BODY LIGHT STAYS ON. POWER WINDOWS FAIL TO COME UP AND DOWN.
Incident date: Aug 16, 2017
HATCH DOES NOT OPEN CONSISTENTLY. VEHICLE STALLS THEN ACCELERATES ON ITS OWN, IN ADDITION, THROTTLE BODY LIGHT STAYS ON. POWER WINDOWS FAIL TO COME UP AND DOWN.
Incident date: Aug 16, 2017
HATCH DOES NOT OPEN CONSISTENTLY. VEHICLE STALLS THEN ACCELERATES ON ITS OWN, IN ADDITION, THROTTLE BODY LIGHT STAYS ON. POWER WINDOWS FAIL TO COME UP AND DOWN.
Incident date: Apr 1, 2017
THE CAR WOULDNT PASS INSPECTION BECAUSE OF WATER IN HEADLIGHT. DRIED IT OUT. PASSED. GOT WET AGAIN. REPLACED THE LIGHT TWICE AND STILL DOING IT. OTHER LIGHT IS NOW DOING IT.
Incident date: Aug 8, 2017
FAULTY FUEL RAIL CAUSING THE VEHICLE TO NOT ACCELLERATE